The main job of the administrative-technical support is to assist administrative officers and other employees with daily work duties.
Their role centers on communications, maintenance, and organization of technical records and files. They also review technical data and address customers' technical concerns. They find their niche in wide-ranging industries such as computer science, healthcare, manufacturing, and banking.
The administrative, technical support must be excellent communicators to efficiently provide aid to the internal team and the business customers regarding technical issues. They should be proficient in basic computer programs and databases since they usually answer emails and set up certain equipment.
Pursuing this career requires at least a high school diploma. Employers also favor candidates with work experience and technical training. On average, the administrative, technical support earns $21.33 in an hour, which roughly amounts to an annual salary of $44,359.
There is more than meets the eye when it comes to being an administrative technical support. For example, did you know that they make an average of $21.25 an hour? That's $44,203 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many administrative technical supports have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and speaking skills.
When it comes to the most important skills required to be an administrative technical support, we found that a lot of resumes listed 11.9% of administrative technical supports included technical support, while 7.5% of resumes included customer service, and 5.3% of resumes included hardware. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the administrative technical support job title. But what industry to start with? Most administrative technical supports actually find jobs in the technology and finance industries.
If you're interested in becoming an administrative technical support, one of the first things to consider is how much education you need. We've determined that 43.9% of administrative technical supports have a bachelor's degree. In terms of higher education levels, we found that 5.7% of administrative technical supports have master's degrees. Even though some administrative technical supports have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an administrative technical support. When we researched the most common majors for an administrative technical support, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on administrative technical support resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become an administrative technical support. In fact, many administrative technical support jobs require experience in a role such as technical support specialist. Meanwhile, many administrative technical supports also have previous career experience in roles such as administrative assistant or systems administrator.