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Become An Administrative Technician

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Working As An Administrative Technician

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $97,020

    Average Salary

What Does An Administrative Technician Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become An Administrative Technician

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Administrative Technician jobs

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Administrative Technician Career Paths

Administrative Technician
Technical Support Specialist Information Technology Manager Director Of Information
Chief Information Officer
11 Yearsyrs
Systems Analyst Information Technology Consultant Director Of Information
Director Information Technology Infrastructure
13 Yearsyrs
Administrative Specialist Human Resource Specialist Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Systems Administrator Information Technology Manager
Director Of Information
10 Yearsyrs
Network Technician Systems Administrator Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Technician Service Technician Service Manager
General Manager
7 Yearsyrs
Network Technician Network Administrator
Information Systems Manager
6 Yearsyrs
Network Administrator Systems Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Systems Administrator Network Engineer Network Administrator
Information Technology Manager
8 Yearsyrs
Systems Analyst Systems Engineer Information Technology Manager
Information Technology Systems Manager
8 Yearsyrs
Technician Field Service Technician Service Manager
Operations Manager
7 Yearsyrs
Administrative Specialist Human Resources Coordinator Project Manager
Program Manager
8 Yearsyrs
Human Resources Coordinator Senior Manager Director Of Information
Senior Director Of Information & Technology
13 Yearsyrs
Human Resources Coordinator Business Analyst Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Technical Support Specialist Systems Analyst Senior Consultant
Senior Manager
10 Yearsyrs
Systems Engineer Senior Network Engineer Infrastructure Manager
Senior Manager Infrastructure
13 Yearsyrs
Network Administrator Systems Engineer Project Manager
Senior Project Manager
12 Yearsyrs
Project Manager Information Technology Project Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
Project Manager Program Manager Business Developer
Vice President, Business Development
13 Yearsyrs
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Average Length of Employment
System Technician 4.4 years
Systems Specialist 4.2 years
Administrator 3.2 years
Network Technician 3.1 years
Office Technician 3.0 years
Data Administrator 2.9 years
MIS Technician 2.7 years
Site Administrator 2.7 years
LAN Technician 2.7 years
Technician 2.6 years
On-Site Technician 2.4 years
Support Analyst 2.3 years
Support Specialist 2.3 years
Server Technician 2.1 years
Junior Technician 1.6 years
Student Technician 1.6 years
Network Internship 0.6 years
Top Employers Before
Secretary 6.0%
Clerk 5.6%
Internship 4.0%
Cashier 3.3%
Technician 2.7%
Manager 2.6%
Supervisor 2.5%
Top Employers After
Technician 3.6%
Consultant 3.3%
Secretary 3.1%
Clerk 3.0%

Administrative Technician Demographics

Gender

Female

57.9%

Male

40.1%

Unknown

2.0%
Ethnicity

White

77.6%

Hispanic or Latino

12.6%

Asian

7.5%

Unknown

1.6%

Black or African American

0.6%
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Languages Spoken

Spanish

65.5%

French

5.5%

German

4.1%

Carrier

4.1%

Italian

2.8%

Portuguese

2.1%

Chinese

2.1%

Cantonese

2.1%

Filipino

1.4%

Vietnamese

1.4%

Japanese

1.4%

Russian

1.4%

Tagalog

1.4%

Luganda

0.7%

Romanian

0.7%

Hungarian

0.7%

Mandarin

0.7%

Sanskrit

0.7%

Thai

0.7%

Arabic

0.7%
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Administrative Technician Education

Schools

University of Phoenix

21.1%

Austin Community College

6.2%

Strayer University

6.0%

University of Central Oklahoma

5.7%

Ashford University

5.5%

University of Maryland - University College

5.0%

Kaplan University

5.0%

Community College of the Air Force

4.7%

Texas State University

4.5%

Liberty University

4.2%

University of Houston

4.0%

University of Oklahoma

3.5%

University of Texas at Austin

3.2%

American InterContinental University

3.2%

San Antonio College

3.2%

Anne Arundel Community College

3.2%

Northern Virginia Community College

3.2%

Oklahoma City Community College

3.0%

Western Governors University

3.0%

Grantham University

2.7%
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Majors

Business

28.8%

Computer Science

8.2%

Computer Information Systems

6.8%

Information Technology

5.9%

Accounting

5.5%

Criminal Justice

5.0%

Health Care Administration

4.9%

Psychology

4.2%

Management

3.4%

Electrical Engineering

3.3%

Education

3.2%

Human Resources Management

3.1%

Computer Networking

2.7%

Nursing

2.4%

General Studies

2.3%

Communication

2.2%

Legal Support Services

2.1%

Information Systems

2.1%

Liberal Arts

2.0%

Sociology

1.9%
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Degrees

Bachelors

36.0%

Other

27.3%

Masters

14.4%

Associate

13.8%

Certificate

5.5%

Diploma

1.7%

Doctorate

1.1%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Administrative Technician Salaries

Job Title Company Location Start Date Salary
Technical Administrator II The Advisory Board Company Washington, DC Oct 01, 2014 $126,508
CRM Configurator/Admin Tech Lead Hyundai Autoever America, LLC Fountain Valley, CA Jan 18, 2016 $120,546
CRM Configurator/Admin Tech Lead Hyundai Information Service North America, LLC Costa Mesa, CA Nov 14, 2013 $113,586
Technical Administrator III The Advisory Board Company Washington, DC Sep 07, 2013 $110,000
SAP Process Integration Technical Administrator Novell, Inc. Provo, UT Nov 26, 2012 $110,000
Science and Technology Administrator University of Notre Dame Du Lac Notre Dame, IN May 15, 2013 $100,000
Admin Tech Lead SLK America Inc. Buffalo, NY Jul 10, 2014 $99,687
Technical Administrator III The Advisory Board Company Austin, TX Aug 10, 2015 $94,300
BPC Technical Administrator The AES Corporation Arlington, VA Sep 24, 2010 $93,974 -
$125,000
Technical Administrator II The Advisory Board Company Washington, DC Jan 28, 2014 $81,197
Administrator, IT Project Management Nationwide Insurance Columbus, OH Sep 04, 2013 $73,300 -
$85,000
Administrator, Litigation Technologies Advisory SE Copies On Premise, Inc. New York, NY Sep 18, 2013 $73,000
Technical Administrator Optimal Solutions Integration Inc. Irving, TX Nov 08, 2011 $73,000
Technical Administrator Optimal Solutions Integration Inc. Saint Louis, MO Jan 20, 2012 $73,000
Technical Adminstrator Optimal Solutions Integration Inc. Fort Washington, PA Feb 24, 2012 $73,000
Land Administration IT Systems and Business Analys Manatron, Inc. Washington, DC Sep 01, 2014 $71,751
Administrator, Litigation Technologies Advisory SE Copies On Premises, Inc. New York, NY Sep 19, 2010 $68,890
Administrator, IT Project Management Nationwide Insurance Dublin, OH Aug 18, 2015 $66,000 -
$76,000
Administrator, IT Systems Conmed Corporation Utica, NY Sep 11, 2013 $65,000
Administrator, IT Systems Conmed Corporation Utica, NY Oct 01, 2012 $65,000
Cost and Technology Administrator Mederes Trim Service Houston, TX May 10, 2016 $64,002
Technical Administrator II Dish Network L.L.C. Englewood, CO Dec 15, 2011 $55,000
Technical Resource Administrator Dreamworks Animation LLC Glendale, CA Apr 08, 2012 $51,176

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Top Skills for An Administrative Technician

ProceduresDatabaseManagementPersonnelActionsComputerHardwareDataEntryCustomerServicePayrollPhoneCallsFinancialOfficeSuppliesWebEmailSafetySetupTechnicalSupportPolicyTroubleshootInternetActiveDirectoryComputerSystems

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Top Administrative Technician Skills

  1. Procedures
  2. Database Management
  3. Personnel Actions
You can check out examples of real life uses of top skills on resumes here:
  • Maintain confidential information in accordance with established laws, policies, procedures, rules, and regulations.
  • Modify existing databases and database management systems or direct programmers and analysts to make changes.
  • Processed personnel actions to include time and attendance and leave processing.
  • Managed inventory; maintained computer hardware and software for department.
  • Review and validate clerk's data entry to determine accuracy.

Top Administrative Technician Employers

Administrative Technician Videos

Career Advice on becoming a Quality Technician by Sarah M (Highlights)

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