Help Desk Administrator
Administrator job in Anchorage, AK
Required Skills & Experience
2-3 years' experience of IT support experience
1-3 years Microsoft background
Strong customer service and communication skills
CGIS Clearance
Job Description
A company local to Anchorage, AK is hiring for a Tier 1 Help Desk. You will be the first point of contact for technical support, helping users via phone, email, or in person. You will troubleshoot basic IT issues, manage support tickets, escalate when needed, and document solutions. You will also monitor systems, respond to alerts, and guide users on how to use software effectively-all while delivering excellent customer service.
Compensation:
$25/hour -
Depending on experience
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include: Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law
P-02568757 Air Union Admin
Administrator job in Anchorage, AK
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Management LevelManagement Level
Associate
Job LevelJob Level
08 - Union Administrative
Job FamilyJob Family
AIR - Default
Job CategoryJob Category(empty)
Job ClassificationsJob Classifications
000 - 000 (Compensation Grade Default - USA)
8 - Laborers and Helpers (EEO-1 Job Categories-United States of America)
OP - OP (OP - NON-OP)
UNION_REQUIRED_YES - Yes - (Union Required-United States of America) (Union Required - USA
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Auto-ApplyBehavioral Health Services Administrator
Administrator job in Anchorage, AK
BA degree in health-related field required, or MA degree preferred. Four (4) years of experience in grants or contract management in a non-profit environment in health related field. Prefer experience to include extensive supervision, grant & budget management, policy development and implementation, and familiarity with health care regulations including Joint Commission, HRSA, 42 CFR, and HIPAA Standards.
Experience working in rural, multi-cultural setting desirable.
Ability to communicate effectively with individuals and groups in structured and unstructured forums.
Understanding and knowledge of budget and fiscal procedures.
Experience with compiling reports.
Willingness and means to travel and have a valid Alaska Drivers License.
Ability to execute instructions and apply specific guidelines to varied situations, and the ability to effectively express both written and oral information.
Experience in working with diverse cultures and familiarity with the Aleutian and Pribilof Islands' Region.
Willing to take training and attend workshops and meetings periodically to enhance job performance and knowledge.
Native preference will be given depending on experience.
Admin/Clinic Assistant 12212025
Administrator job in Anchorage, AK
Professional Dental Assistant
Grow With Us & Explore New Opportunities to other States!
Are you passionate about dental care and helping patients maintain their oral health? bty DENTAL Group is looking for a dedicated and hardworking Dental Assistant to join our growing team!
We're not just hiring for today-we're looking for future leaders who want to grow, learn, and advance with us. No experience? No problem! We provide comprehensive training for the right candidate.
At bty DENTAL Group, LLC, we offer more than just a job-we provide a path to grow both professionally and personally. As we continue to expand, we have support offices in other states, giving you the opportunity to gain valuable life experience while staying under the same trusted company umbrella.
What You'll Do:
Greet and escort patients to treatment rooms with a warm and friendly attitude
Assist patients with questions and provide guidance on oral hygiene techniques
Ensure a sterile, organized, and efficient work environment following infection control protocols
Assist dentists with procedures, patient charting, and health history reviews
Educate patients on their treatment plans and offer compassionate support
Set up operation rooms and instruments based on the daily schedule
Provide assistance with front office tasks as needed
Maintain and oversee preventive dental equipment maintenance
Daily Travel between offices to support patients
Crosstraining
What We're Looking For:
✔️ A team player with a positive attitude and strong attention to detail
✔️ Someone eager to learn, grow, and take on leadership opportunities with integrity
✔️ A reliable professional with transportation to travel between office locations
✔️ Individuals open to expanding their careers to other states with our support network
Why Join Us?
Pay: $18.00 - $30.00 per hour
Career Growth & Leadership Development
Travel & Relocation Opportunities - Explore new states while staying with our company!
Fast hiring process - start quickly!
No experience? No problem! We provide training
Positive & team-oriented work environment
Coronal Polishing certificate provider
Health, and vision insurance
Dental Benefit Package including immediate Family
Retirement plan
Paid time off
Paid training
Employee discounts & referral program
Employee recognition program
Professional development assistance : Continuing education or seminar opportunity
Uniform
Schedule:
-8 hour shifts, Monday to Friday
-Overtime available
🚀 Take the next step in your career with us! Apply today and become a part of a team that strives to be '
better than yesterday'
Clinical Administrative Support
Administrator job in Anchorage, AK
Clinical Administrative Support | Alaska Behavioral Health
Administrative Team
Who We Are
Our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services.
We believe all Alaskans, with all mental health and addiction needs should have access to the best possible care. We are committed to helping Alaskans recover.
About the Team
The Administrative Team works to ensure quality customer service in a professional and efficient manner to facilitate the care of internal and external AKBH consumers. Clinical Admin Support provides administrative and data-entry support to clinical teams and programs. This position involves specific attention to detail and organization, involving pulling reports from the Electronic Medical Record and completing administrative needs to support a diverse range of programs. Integrated with our clinical teams and providers, this position involves direct contact with clinical professionals and other team members across the organization.
What You'll Do
Provide clerical and administrative support to the Anchorage Clinical Services Director, other Clinical Managers, and the Lead Administrative Assistant.
Ensure the successful day-to-day operation of the office.
Assist in the grant process by gathering information, providing clerical support as needed, and maintaining records for mandatory reporting.
Utilizes the Electronic Medical Record to complete and track administrative needs through the use of a range of tools, including: clinical reports, data review, data entry, and program management
Communicates with various clinical and medical program managers to manage health records and clinical record needs
Complete data entry requirements, which often occur at specific intervals (monthly, quarterly, yearly) as assigned.
Fill-in for receptionists as needed to ensure quality customer service.
Good To Know
Position is based in Anchorage, Alaska
Position is office based. No remote work.
Full-Time, Non-Exempt
Pay Range is between $24.79 and $32.08 DOE. Eligible for annual incentive opportunities up to 10% of your annual salary
Professional Growth is encouraged!
AKBH offers generous benefits including two healthcare options for employees and their dependent children, Five (5) weeks of PTO for the first year; eight (8) weeks of PTO after the first year. PTO is used for company recognized holidays. 401k with immediate vesting and up to 5% match, 4% automatically contributed by AKBH.
What We Need from You
You have at least four years of relevant experience or a combination of relevant degree coursework/experience, with preference towards experience in the medical or behavioral health industry
You have the necessary skills to work with a population that can be severely mentally ill
You're a self-starter and don't mind working on multiple tasks at one time, and you are able to meet deadlines and follow-up when necessary.
Prefer prior experience working with data entry and electronic health records.
Prefer prior experience working with Microsoft Office Suite, notably Excel.
Ability to conceptualize and practice the administrative process of job duties; i.e., clinical records, caseload assignments, and clinical program management, etc.
Possesses valid and unrestricted Alaska Driver's License
Alaska Behavioral Health is an Equal Opportunity Employer.
Auto-ApplyClient Support Administrator
Administrator job in Anchorage, AK
Purpose and Scope:
Primarily responsible for Client Support Administrator (CSA) duties on the .MIL system per Air Force Instructions (AFIs), DOD Directives, Performance Work Statement (PWS), Standard Operating Procedures (SOPs) and Work Instructions (WIs). Also responsible for supporting the daily help desk operations of information systems. This includes maintaining the network, PCs, and servers. Accounting for all computer hardware and software, and providing technical expertise on hardware, software, and user issues. Coordinates Site IT operational functions with primary help desk responsibility for hardware, software, network, and computer security systems. Ensures compliance with Performance Work Statement (PWS) and Quality Management System (QMS).
Provides quality administrative support for the PSO Security Services Department. Ensures compliance with Performance Work Statement (PWS) and 9001:2015 Quality Management System (QMS).
Essential Responsibilities:
Performs the complete range of computer services (to include researching costs and recommending selection of hardware and software, installation of new hardware and software, relocation of network hardware, and virus cleansing.
Responsible for maintaining in-house PC based software solutions.
Assists with the analysis, design, and implementation of LAN/WAN requirements.
Manages controls and accounts for all .MIL (where permissible) and .COM computers (PC and server) hardware and software.
Provides help desk support for .MIL installations coordinating with the local military IT/Communications staff.
Controls and monitors Internet access and assists in enforcing discipline in its use.
Performs other duties as capabilities and requirements dictate.
Ensure all work is completed to appropriate quality standards.
Performs other duties as assigned.
Minimum Position Knowledge, Skills, and Abilities Required:
Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel, and Word programs.
Must have extensive knowledge of industry-standard software and peripherals, and a strong working knowledge of PCs, network, and communications systems.
Ability to convey complex hardware/software issues to non-computer-oriented personnel required.
Ability to effectively interact with co-workers is required.
Ability to innovate and exercise sound judgment in defining and resolving complex and difficult tasks required.
Must possess a valid home country driver's license and ability to obtain host nation driver's license.
High School diploma or equivalent required.
Minimum one year in a responsible MIS position that required system analysis and troubleshooting required.
Security + Certification or equivalent as per the Air Force requirements is required.
Must be Computer System Administrator (CSA) Certified by USAF A6/NOSC.
Three years' clerical/administrative experience required.
Associates degree or higher in Computer Science or Information Technology is preferred.
Experience with Microsoft Office and programming languages is desired.
Must be able to obtain and maintain a Secret U.S. Government Clearance.
Note: U.S. Citizenship is required to obtain a Secret Clearance.
Work Environment, Physical Demands, and Mental Demands:
OCONUS: Living and working conditions at the assignment location could be remote and uncomfortable. Long hours, exposure to weather and hazardous conditions.
Ability to travel domestically and internationally.
Works in a normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.
Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.
Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.
Other Responsibilities:
Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.
Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
Auto-Applydesktop support
Administrator job in Anchorage, AK
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Hi,
Job Title: Deskside Support Representative Onsite Support
Location: Anchorage, AK
Duration: 1 year with possible extension
Job Description:
Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications.
Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems.
Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems.
Must have good verbal and written skills, as well as ability to interact positively with clients.
Excellent soft skills are a must.
Additional Information
For more information, Please contact
Shubham
************
COH Research Administrator, Level 1
Administrator job in Anchorage, AK
Join our dynamic team of Research Administrators and take your career to the next level! We're hiring now and offer excellent benefits, including 12 paid holidays per year, paid time off, tuition waivers for you and your family, and affordable medical, dental, and vision coverage. Enjoy our employee assistance and free wellness programs, complete with financial incentives. Benefit from the State of Alaska PERS retirement plan and the flexibility of a remote work option, while also engaging in occasional on-campus collaboration in Anchorage, AK.
Knowledge of spreadsheet and database development, and query development specific to financial or budget analysis. Knowledge of accounting theory and generally accepted accounting principles (GAAP). Knowledge of rules and regulations associated with capital and operating budgets. Ability to analyze and implement improvements. Knowledge of fiscal related rules and regulations, and the ability to interpret and apply those rules and regulations. Ability to guide work of lower level positions in a secondary capacity (as a back up).
To thrive as a Research Administrator level I, the candidate will need to promote a positive research environment by effectively communicating with a diverse population; maintain exceptional organizational skills; have excellent time management skills; apply initiative and follow through with tasks or requests; and use critical thinking as projects pivot or assist in solving problems. Familiarity with Excel and accounting experience, as well as the ability to analyze fiscal/financial information and research issues, will help the successful candidate in this position.
Minimum Qualifications:
Bachelor's degree in accounting, statistics or related field and 1 year of professional fiscal experience, or an equivalent combination of training and experience.
Position Details:
This position is located on the Goose Lake campus in Anchorage, Alaska, and flexible on-site/hybrid work arrangements may be considered in accordance with UA regulations. This is a full-time, term-funded, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience.
Applications will be reviewed on a rolling basis until a successful candidate is identified.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************.
UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: *********************************
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Roxana Petrilla *********************.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
*
Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.
Easy ApplyGrant Administrator
Administrator job in Anchorage, AK
The Grant Administrator supports the agency in post-award compliance efforts. Responsibilities include funder reporting and invoicing, budgeting and prebudget, no-cost extensions and renewals, cost approvals and transfers, allowability reviews, and closeouts. The Grant Administrator I/II ensures grant requirements are being fulfilled by providing information and guidance to program personnel and other teams across the agency.
ABOUT US
CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.
Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by:
Offering charitable assistance to those in need, especially persons who are poor
Developing and conducting programs to strengthen and support families and the dignity of the human spirit
Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity
And advocating for social justice for the common good of all
ABOUT OUR PROGRAM/DEPARTMENT
The Finance and Grants Department at Catholic Social Services (CSS) - Alaska plays a crucial role in ensuring the financial health and sustainability of the organization. With a strong focus on accounting functions, including accurate financial recording, reporting, and compliance with applicable financial regulations, this department lays the foundation for CSS's fiscal integrity. In conjunction with these accounting responsibilities, the department also actively engages in grants management. It is responsible for securing, tracking, and effectively utilizing grants to support CSS's mission of providing compassionate and comprehensive social services to individuals and families in need across Alaska. This dual emphasis on accounting and grants management ensures CSS maintains transparent and accountable financial practices while maximizing the impact of grant funds in fulfilling its mission.
REQUIRED COMPETENCIES
Teamwork: Interacts with people effectively. Encourages and respects the input of all team members. Communicates openly and honestly. Cooperates within the team and across the agency. Supports group decisions and puts group goals ahead of personal goals.
Microsoft Office: Fully proficient with Microsoft Office with extensive experience with Excel.
Software and Systems: Experience using grant or financial management software. Ability to understand and manipulate back end set up welcomed.
Research: Adept at reading and interpreting regulation, code, and law. Ability to apply findings and generalize knowledge across multiple scenarios.
Critical Thinking: Analyze facts and observations and apply findings to guide problem solving.
Self-sufficiency: Ability to work independently and self-guide day to day activities. Adept at understanding when to involve others and ask questions.
Decision Making & Judgement: Approach problems and decisions methodically and objectively. Uses sound judgement when making decisions and understanding the impacts to themselves, their team and the organization. Makes timely decisions.
RESPONSIBILITIES:
Grant Administration and Financial Management:
Oversee the entire grant lifecycle, guided by the Finance and Grants Manager, from submission to reporting.
Collaborate closely with finance and program teams to monitor grant budgets and expenditures.
Coordinate and monitor the status of required grant revision requests.
Financial Operations:
Assist in the execution of grant/contract processes, including setting up grants in the financial system and maintaining electronic filing systems.
Handle invoicing, grant draws, and provide guidance on spending, ensuring adherence to allowability.
Communication and Collaboration:
Maintain effective communication with funding agencies addressing inquiries and providing necessary documentation.
Collaborate with internal teams to facilitate information flow and ensure accurate reporting.
Recordkeeping and Reporting:
Establish and maintain organized records of all grants, including application materials, correspondence, and reports.
Generate regular reports on grant activities, progress, and outcomes for the Finance and Grants Manager and stakeholders.
Monitor reporting and filing schedules for all grants/contracts, coordinating the creation and submission of reports for accuracy and timeliness.
Grant Compliance Oversight:
Work collaboratively with the Finance and Grants Manager to monitor grant compliance and adherence to guidelines and regulations.
Proactively identify and address issues impacting grant deliverables or reporting, reporting findings promptly.
Stay informed about federal, state, municipal, and other grant agency regulations, serving as a resource for agency personnel.
Review allowability with applicable grant regulations, requirements, reporting schedules, and deadlines.
Audit, Budget, and Closeout support:
Assist in the annual budget, all audits including funder reviews, and single and financial audit.
Assist in pre-award budget creation and provide expertise on proposal compliance.
Complete the closeout process for all grants and contracts.
Other:
Perform other duties as assigned.
QUALIFICATIONS:
Minimum Education Requirement: Bachelor's degree in business, accounting, administration or related field. Four (4) years of experience may be substituted for the required education.
Minimum Experience Requirement: Two (2) years of experience in grant administration, compliance, and/or accounting is required.
A relevant combination of education and experience may be considered.
Professional certifications (e.g., CGMS, GPC) is preferred.
WORK ENVIRONMENT
Work is performed in a standard indoor office environment. Occasional lifting of up to 25 pounds. Frequently sitting or standing at a desk for several hours at a time.
Travel out of Alaska is rare. Occasional travel within Anchorage is required.
Location: 4600 Debarr Road, Anchorage, AK.
Auto-ApplyContract Administrator
Administrator job in Anchorage, AK
The Contract Administrator is responsible for managing, reviewing, and coordinating contracts throughout their lifecycle to ensure compliance with company policies, legal requirements, and business objectives. This role involves close collaboration with internal teams, external vendors, and legal advisors to facilitate contract creation, execution, and administration for the Company and its subsidiaries involved in the performance of federal government and commercial projects in a variety of business lines, including but not limited to construction, facility O&M, and procurement.
ESSENTIAL FUNCTIONS:
Duties:
· Provides day-to-day contract administration for federal contracts, subcontracts, non-disclosure agreements, teaming agreements, and other formal documents for a variety of project types as assigned.
· Involved in the pre-award and post-award contract lifecycle activities.
· Review, draft, and negotiate contracts, including service agreements, teaming agreements, sub-contracts, purchase orders, non-disclosure agreements, and other legal documents.
· Ensure that all contracts comply with applicable laws, regulations, and organizational policies.
· Track contract / project milestones, renewal dates, and deliverables, providing timely notifications to relevant internal and external stakeholders.
· Maintain accurate and organized records of all contracts and related correspondence.
· Develops and implements processes to improve the efficiency and or effectiveness of various processes, including new systems, process changes, and process developments. Specifically assists with development of the contract management database for reporting and tracking start/end dates, renewals, terminations, contract compliance issues, and contract termination completions.
· Coordinate with legal, business development, finance, and operations teams to support contract development and execution.
· Analyze contract terms and conditions to identify potential risks and propose mitigation strategies.
· Assist in resolving contractual disputes and issues as they arise.
· Prepare contract summaries and reports for management review.
· Support audits and compliance reviews and analysis related to contract administration.
Other Duties:
· Maintain strict confidentiality of company information.
· Provide high levels of customer service on a consistent basis.
· Represent Sitnasuak Corporation and subsidiaries in a positive and professional manner.
· Work in a constant state of alertness and in a safe manner.
· Participating in and complete Company required training and professional development.
· Perform other duties as directed.
SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.
Requirements
MINIMUM QUALIFICATIONS:
· Bachelor's degree in Business Administration, Law, or a related field or equivalent education and experience.
· Proven experience in contract administration, legal support, or procurement / business development.
· Strong understanding of contract law and business practices.
· Proficiency with FAR/DFARS and government contracting regulations
· Excellent organizational skills and attention to detail.
· Ability to obtain Notary Public stamp within 60 days of employment.
· Ability to travel up to 10% of the time when necessary.
· Valid state driver's license and qualified to operate a vehicle.
· Ability to pass background screening.
KNOWLEDGE, SKILLS, & ABILITIES:
· Ability to gain a sound understanding of Sitnasuak Native Corporation and its subsidiaries.
· Ability to interpret and adhere to corporate policies and procedures and how they relate to company goals.
· Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; develop realistic action plans for self and department.
· Ability to develop and follow detailed instructions and processes.
· Excellent interpersonal skills to work effectively and cooperatively with others.
· Ability to work independently with minimal oversight.
· Ability to adapt to changes in the work environment; manage competing demands; and change approach or method to best fit the situation.
· Ability to deal with frequent changes, delays or unexpected events.
· Ability to manage conflict effectively.
· Excellent analytical skills with the ability to evaluate data and consider decision impact across multiple areas and functions.
· Excellent organizational and time management skills with the ability to prioritize, multi-task and confidentially process and maintain high volumes of data with accuracy and minimal oversight.
· Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions.
· Strong professional customer service skills, including active listening, prompt service and follow-up.
· Effective oral and strong technical written communication skills to effectively and clearly communicate and present complex information to others, edit work for spelling and grammar and present numerical data effectively.
· Advanced computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs.
· Ability to maintain strict confidentiality of company information.
· Ability to enter data accurately into databases and maintain quality control measures.
· Ability to use general office equipment such as a computer, phone, copier, etc.
· Ability to perform basic mathematical computations, detect unobvious facts and issues and exercise resourcefulness in resolving problems.
· Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals. Ability to compute rates, ratios and percentages and formulate and interpret bar graphs.
· Ability to meet attendance requirements; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time and participate actively.
· Ability to speak in large group settings.
· Work requires a willingness to work a flexible schedule.
WORKING CONDITIONS:
This position will work in a professional office setting environment. Although the standard work week is scheduled at 40 hours, additional hours may be required to meet objectives and project deadlines. Willingness and ability to travel by car and/or plane is required.
PREFERENCE STATEMENT:
Preference will be given to Sitnasuak Native Corporation shareholders and their descendants and spouses, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2003-2(i).
Additionally, Sitnasuak policy is to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, Sitnasuak's policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
Office Administrator
Administrator job in Anchorage, AK
Come join a growing team in a strong market! CED is an industry leader in the electrical wholesale market, with over 700 locations nationwide. Reports to: Profit Center Manager Minimum Qualifications: + High School Diploma or GED + Experience and competency with Microsoft Office Suite (Word, Excel, Outlook)
+ Knowledge of general accounting principles
+ Fluent in English both orally and in writing
+ Basic bookkeeping knowledge
ADDITIONAL COMPETENCIES:
+ High degree of accuracy, attention to detail and confidentiality
+ Excellent analytical, problem solving and decision-making skills
+ High level of organization
+ High attention to detail
+ Ability and willingness to gain knowledge of electrical products and their functions
Preferred Qualifications:
+ 1-3 years Accounts Payable experience
+ Associates degree from two-year college or technical school or Bachelor's degree
Working Conditions:
WORKING CONDITIONS:
+ This position operates in an office environment which requires sitting and working at a computer workstation for extended periods.
Supervisory Responsibilities: No
Essential Job Functions:
+ Check all vendor invoices and prepare them for processing
+ Create all direct sales registers
+ Create debit memos for returns
+ Develop understanding of CED accounts
+ Check costing on all special-order sales registers
+ Assist in specified areas of Accounts Receivable
+ File records in the appropriate files
+ Research vendor statements monthly
+ Sales Register and Cash Sale Receipt Accountability
+ Control office supplies
+ Control record retention
+ Answer telephones
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $18 to $23 hourly.
Other Compensation:
The following additional compensation may be applicable for this position:
+ Profit Sharing
Benefits:
Benefits available for this position are:
+ Insurance - Medical, Dental, Vision Care for full-time positions
+ Insurance - Medical only for part-time positions, 30+ hours/week
+ Disability Insurance
+ Life Insurance
+ 401(k)
+ Paid Sick Leave
+ Paid Holidays
+ Paid Vacation
+ Health Savings Account (HSA) and matching
+ Dependent Care Flexible Spending Account (FSA)
+ Teledoc
+ Paid Pregnancy & New Parent Leave
System Administrator - USAF
Administrator job in Anchorage, AK
The Systems Administrator will oversee the management and maintenance of the Global Command and Control Systems - Joint (GCCS-J) infrastructure, focusing primarily on administration of the Red Hat Enterprise Linux (RHEL) operating system, along with providing robust software application support, configuration management, and comprehensive IT services. This position is crucial for ensuring uninterrupted system availability and robust security for mission-critical defense applications within the U.S. Pacific Air Forces (PACAF).
Key Responsibilities:
System Configuration and Maintenance: Install, configure, and maintain the GCCS-J infrastructure using the Red Hat Ansible Automation Platform on HPE ProLiant hardware. Ensure the integrity and security of systems.
Operational Readiness: Ensure continuous availability of the Common Operational Picture (COP) to stakeholders and perform regular system startups and shutdowns, maintaining 24/7 connectivity with the COP Synchronization Tool (CST) and correlating sites.
Software Management: Manage downloads and installations of software from the Defense Information Infrastructure (DII) Asset Distribution System (DADS), ensuring compliance with the latest approved RHEL patches and updates.
Virtualization Management: Oversee the installation and management of the RHEL Kernel Virtual Machine (KVM) hypervisor on approved Air Force physical servers.
System Monitoring and Recovery: Monitor system logs, manage backup and restoration processes, and troubleshoot GCCS-J and Agile Server/Agile Client application issues.
Issue Resolution and Reporting: Diagnose system issues, reporting to the GCCS Management Center (GMC)-Pentagon and the Air Force Life Cycle Management Center. Respond promptly to system outages, maintaining detailed incident and resolution documentation.
Security and Compliance: Install security updates and manage software on GCCS-AF Windows client workstations in compliance with the Air Force Standard Desktop Configuration (SDC). Coordinate system interruptions and OEM troubleshooting in line with Air Force protocols.
Equipment Management: Ensure the security and effective management of all GCCS equipment and supplies in accordance with contract regulations.
Emergency and Exercise Support: Provide on-call support during military exercises and contingencies as required.
Qualifications:
Security Clearance: Active secret security clearance.
Experience: Minimum of four years in system administration, including at least three years specializing in RHEL administration and two years in Microsoft Windows system administration within a network environment.
Certifications: Must obtain Security Plus certification at Information Assurance Technical (IAT) Level II as per DoD 8570.1-M, Information Assurance Workforce Improvement Program, within the stipulated timeframe.
Technical Proficiency: Expertise in editing configuration files, scripting, and command-line management of systems.
Additional Skills:
Exceptional problem-solving skills with the ability to perform under pressure.
Strong communication skills with the capability to train military personnel on GCCS administration tasks, ensuring operational continuity.
IT Endpoint Systems Administrator
Administrator job in Anchorage, AK
......................................................................................................................................................... IT Endpoint Systems Administrator
Location: Anchorage, Alaska
Schedule: 40hr week -M -F
Pay: Starting at $34.00 Per Hour
.........................................................................................................................................................
SUMMARY: IT Endpoint Systems Administrator
The Endpoint Administrator will be responsible for supporting the IT Manager and providing information technology systems support and assistance to resolve technology issues within the organization.
DUTIES: IT Endpoint Systems Administrator
Deploy, configure, and maintain endpoint devices
Oversee OS imaging, patching, and updates for Windows, mac OS, and mobile platforms.
Implement and enforce endpoint security policies, including encryption, antivirus, and vulnerability remediation.
Develop scripts and automation workflows to streamline endpoint provisioning and maintenance.
Collaborate with help desk teams to resolve escalated incidents efficiently.
Requirements
REQUIRED QUALIFICATIONS: IT Endpoint Systems Administrator
2-4 years of experience in IT help desk, desktop support, or technical support roles.
Proficiency with Microsoft Office 365, Windows 10/11, Active Directory, Exchange, and common enterprise applications.
High school diploma or equivalent required.
Valid Alaska Driver's License; possession of functional, insured vehicle.
BenefitsThis is a temp to hire position, with opportunity for permanent, long -term employment. A full benefits package will be made available at the time of permanent placement, which would include the following:
• Medical, Dental, Vision.
• FSA
• 401(k) with matching
• Life Insurance
• EAP
• PTO
#IND123
IT Endpoint Systems Administrator
Administrator job in Anchorage, AK
......................................................................................................................................................... IT Endpoint Systems Administrator
Location: Anchorage, Alaska
Schedule: 40hr week-M-F
Pay: Starting at $34.00 Per Hour
.........................................................................................................................................................
SUMMARY: IT Endpoint Systems Administrator
The Endpoint Administrator will be responsible for supporting the IT Manager and providing information technology systems support and assistance to resolve technology issues within the organization.
DUTIES: IT Endpoint Systems Administrator
Deploy, configure, and maintain endpoint devices
Oversee OS imaging, patching, and updates for Windows, mac OS, and mobile platforms.
Implement and enforce endpoint security policies, including encryption, antivirus, and vulnerability remediation.
Develop scripts and automation workflows to streamline endpoint provisioning and maintenance.
Collaborate with help desk teams to resolve escalated incidents efficiently.
Requirements
REQUIRED QUALIFICATIONS: IT Endpoint Systems Administrator
2-4 years of experience in IT help desk, desktop support, or technical support roles.
Proficiency with Microsoft Office 365, Windows 10/11, Active Directory, Exchange, and common enterprise applications.
High school diploma or equivalent required.
Valid Alaska Driver's License; possession of functional, insured vehicle.
BenefitsThis is a temp to hire position, with opportunity for permanent, long-term employment. A full benefits package will be made available at the time of permanent placement, which would include the following:
• Medical, Dental, Vision.
• FSA
• 401(k) with matching
• Life Insurance
• EAP
• PTO
#IND123
Accounts Receivable Administrator - JL Hospitality Management
Administrator job in Anchorage, AK
Job Description
Job Title: Accounts Receivable Administrator
Reports To: Revenue Assurance Manager
Department: Operations/Accounting
FLSA Status: Hourly/Non-Exempt
The Accounts Receivable Administrator is responsible for managing the hotel's accounts receivable process, ensuring accurate and timely billing, collections, and reconciliation of accounts. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with both internal and external stakeholders.
Responsibilities:
Generate and send out invoices to approved clients.
Ensure all charges are accurately recorded and billed in a timely manner.
Monitor accounts to identify overdue invoices.
Contact clients to ensure timely payment of outstanding invoices.
Perform regular reconciliations of accounts receivable ledger.
Investigate and resolve discrepancies in billing and payments.
Prepare and present regular reports on accounts receivable status.
Address and resolve any billing issues or inquiries from clients.
Maintain positive relationships with clients to ensure repeat business.
Ensure all financial transactions are compliant with company policies and relevant regulations.
Maintain accurate and organized records of all accounts receivable activities.
Duties:
Hotel Property Billing and Invoicing
Collections
Account Reconciliation
Reporting
Customer Service
Compliance and Documentation
Requirements:
Preferred 2 years' experience in accounts receivable or a similar financial role, preferably in the hospitality industry.
FOSSE and LightSpeed PMS system experience is preferred.
Proficiency in Microsoft Office Suite (especially Excel).
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
High level of accuracy and attention to detail.
Ability to work independently and as part of a team.
Valid driver's license with a clean driving record.
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is to:
regularly required to stand; walk.
use hands to finger, handle, or feel.
reach with hands and arms.
stoop, kneel, crouch, or crawl.
regularly lift and/or move up to 10 pounds.
NOTICE: The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.
Essential functions of this job are described under the headings above. The job requirements and features are subject to change from time to time due to the then-current needs and requirements of JL Hospitality Management and/or the hotel.
JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
Trust Account Admin
Administrator job in Anchorage, AK
Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. Salary: Job/salary offer would be commensurate with job level and experience.
Develops and maintains trust and other investment management relationships and administers complex trust and other fiduciary accounts by performing the following essential duties and responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Manages complex trust and other fiduciary accounts and ensures compliance with Trust Department policies, procedures, and all applicable regulations, statutes, and legal precedents.
* Acquires, expands and retains customer relationships by identifying banking opportunities, strategizing proactive business development activities, cultivating referral networks, and focusing on viable target markets.
* Reviews investment opportunities, calculates cash flow projections with regard to investment earnings, and formulates recommendations to rebalance investments based on criteria established for the account by the client and Trust Committee; manages account investments and their appropriateness in conjunction with Investment Officer by looking at composition and performance.
* Effects requests for distribution to beneficiaries as directed by the enabling document or Trust Committee.
* Regularly executes all the activities set forth in the bank's Business Development Program, including scheduling proactive meetings with customers, prospective customers and Centers of Influence (COIs), tracking and reporting calls and pipeline details, participating in bank-sponsored events designed to strengthen customer relationships and networks, and engaging in relevant community organizations and events.
* Represents the Trust Department in the community and maintains business relationships with customers, attorneys, and beneficiaries relating to the management of trust account. Prepares investment and business development presentations, and writes technical proposals for presentation to bank customers, potential clients, or governmental entities. Manages challenging customers and works to build ongoing relationships.
* Analyzes the needs of existing and potential customers considering account profitability and other related factors to market the appropriate trust products/services; recommends to the Trust Committee approval/declination of trust relationships.
* Assists in training Trust Support Staff and provides guidance as needed.
* Keeps informed about the Trust industry, state statute changes, standards, best practices, trends and regulatory changes to ensure compliance with all applicable trust laws, rules, regulations, and practices.
* May perform the function of Portfolio Manager with the assistance of the Investment Officer, calculating the maturity, duration, and performance of portfolios, comparing to established benchmarks, and presenting reports of portfolio performance upon request.
* Performs other work-related duties as assigned by supervisor.
COMPLIANCE EXPECTATIONS
* Stay updated on relevant laws and regulations and complete all compliance training on time.
* Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job.
* Maintain customer confidence and protect the bank's operations by you and your delegates identifying and protecting confidential information.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
Minimum: Bachelor's degree in business, economics, accounting, finance or related field plus three years' trust, financial industry, or related professional experience; or equivalent combination of education/training and experience
Preferred: Bachelor's degree in business, economics, accounting, finance or related field plus four years progressively responsible trust, finance, or investment experience; or equivalent combination of education/training and experience. Experience managing involved processes; client relationship management experience.
OTHER SKILLS and ABILITIES:
Familiarity with legal terminology and working knowledge of sound fiduciary principles required; word processing and spreadsheet software experience required. Presentation software skills preferred..
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups, management, clients, attorneys, and accountants..
MATHEMATICAL SKILLS:
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING SKILLS:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
Travel to local and out-of-town locations by automobile, airplane or boat may be required. Occasionally overnight travel is required.
Core Network Administrator III
Administrator job in Anchorage, AK
GCI's Core Network Administrator III will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systems administration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components.
Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives.
Focus Scope of work could be:
Scope of Work:
Core Network:
Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing.
Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes.
Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance.
Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success.
Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs.
Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals.
Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards.
Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards.
Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment.
Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations.
Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links.
System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient.
Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction.
Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management.
LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network.
Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service.
Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality.
Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software.
Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices.
COMPETENCIES:
ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees.
COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes.
Experience with Metasolv, Statseeker, Grafana and Cisco Prime.
Experience managing large network platforms.
Demonstrated working experience in the use of Visio.
Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent.
Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization
Additional Job Requirements:
Provide advanced operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring alignment with design specifications and quality standards. This role requires a comprehensive understanding of telecommunications installation, modifications, and test procedures. The ability to identify, analyze, and resolve system issues and outages is essential. Additionally, prepare status reports that forecast network capacity and performance, ensuring all network assets and supporting facilities are maintained throughout their expected life cycle. The role entails performing both routine and complex assignments with limited supervision, ensuring optimal network functionality.
Essential Duties:
Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring network performance, stability, and reliability.
Cisco NCS Platform: Manage and maintain Cisco NCS platforms, ensuring seamless operation and integration within the network environment.
802.11n Client Authentication: Oversee the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity.
Internet Protocols: Support and troubleshoot Internet Protocol (IP) functionality, ensuring proper network communication and protocol compliance.
Design Communication: Communicate network reference designs effectively using standard office tools such as Visio and other software, ensuring clear and concise documentation for technical and non-technical audiences.
Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts.
Minimum Qualifications:
Required: Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Associates degree in Telecommunications, Computer Science, networking, or related field. *
Minimum ten (10) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP network, data communications or telephony topology systems. *
Preferred:
Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE configuration and operation.
Experience with SNMP based network management systems, configuration and operation.
Experience with IP networking automation and scripting.
Cisco Wireless LAN Controllers (WLC's).
Telecommunications experience.
Other relevant telecom industry or job specific certifications.
Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent
Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP
Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Office/Remote:
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Core Network:
Key Responsibilities:
Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems.
Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance.
Secure device access and address vulnerabilities by implementing and maintaining best practices for network security.
Driving network optimization efforts to improve performance, scalability, and reliability.
Facilitate regular device backups to ensure data integrity and disaster recovery readiness.
Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues.
Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements.
Key Activities:
Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network.
Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment.
Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption.
Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes.
Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols.
Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner.
Drive the identification and implementation of network and equipment optimizations to ensure peak performance.
Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible.
Support the Situation Management Center by providing physical and on-site break/fix support as needed.
Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications.
Technical Knowledge & Expertise:
In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others.
Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security.
Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies.
Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances.
Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure.
Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections.
Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components.
Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies.
Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP.
Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.).
Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.
Auto-ApplyClient Support Administrator
Administrator job in Anchorage, AK
**Purpose and Scope:** Primarily responsible for Client Support Administrator (CSA) duties on the .MIL system per Air Force Instructions (AFIs), DOD Directives, Performance Work Statement (PWS), Standard Operating Procedures (SOPs) and Work Instructions (WIs). Also responsible for supporting the daily help desk operations of information systems. This includes maintaining the network, PCs, and servers. Accounting for all computer hardware and software, and providing technical expertise on hardware, software, and user issues. Coordinates Site IT operational functions with primary help desk responsibility for hardware, software, network, and computer security systems. Ensures compliance with Performance Work Statement (PWS) and Quality Management System (QMS).
Provides quality administrative support for the PSO Security Services Department. Ensures compliance with Performance Work Statement (PWS) and 9001:2015 Quality Management System (QMS).
**Essential Responsibilities:**
+ Performs the complete range of computer services (to include researching costs and recommending selection of hardware and software, installation of new hardware and software, relocation of network hardware, and virus cleansing.
+ Responsible for maintaining in-house PC based software solutions.
+ Assists with the analysis, design, and implementation of LAN/WAN requirements.
+ Manages controls and accounts for all .MIL (where permissible) and .COM computers (PC and server) hardware and software.
+ Provides help desk support for .MIL installations coordinating with the local military IT/Communications staff.
+ Controls and monitors Internet access and assists in enforcing discipline in its use.
+ Performs other duties as capabilities and requirements dictate.
+ Ensure all work is completed to appropriate quality standards.
+ Performs other duties as assigned.
**Minimum Position Knowledge, Skills, and Abilities Required:**
+ Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel, and Word programs.
+ Must have extensive knowledge of industry-standard software and peripherals, and a strong working knowledge of PCs, network, and communications systems.
+ Ability to convey complex hardware/software issues to non-computer-oriented personnel required.
+ Ability to effectively interact with co-workers is required.
+ Ability to innovate and exercise sound judgment in defining and resolving complex and difficult tasks required.
+ Must possess a valid home country driver's license and ability to obtain host nation driver's license.
+ High School diploma or equivalent required.
+ Minimum one year in a responsible MIS position that required system analysis and troubleshooting required.
+ Security + Certification or equivalent as per the Air Force requirements is required.
+ Must be Computer System Administrator (CSA) Certified by USAF A6/NOSC.
+ Three years' clerical/administrative experience required.
+ Associates degree or higher in Computer Science or Information Technology is preferred.
+ Experience with Microsoft Office and programming languages is desired.
+ Must be able to obtain and maintain a Secret U.S. Government Clearance.
+ Note: U.S. Citizenship is required to obtain a Secret Clearance.
**Work Environment, Physical Demands, and Mental Demands:**
+ OCONUS: Living and working conditions at the assignment location could be remote and uncomfortable. Long hours, exposure to weather and hazardous conditions.
+ Ability to travel domestically and internationally.
+ Works in a normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.
+ Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.
+ Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.
**Other Responsibilities:**
Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.
Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
COH Research Administrator, Level 2
Administrator job in Anchorage, AK
Join our dynamic team of Research Administrators and take your career to the next level! We're hiring now and offer excellent benefits, including 12 paid holidays per year, paid time off, tuition waivers for you and your family, and affordable medical, dental, and vision coverage. Enjoy our employee assistance and free wellness programs, complete with financial incentives. Benefit from the State of Alaska PERS retirement plan and the flexibility of a remote work option, while also engaging in occasional on-campus collaboration in Anchorage, AK.
Knowledge of spreadsheet and database development, and query development specific to financial or budget analysis. Knowledge of accounting theory and generally accepted accounting principles (GAAP). Knowledge of rules and regulations associated with capital and operating budgets. Ability to analyze and implement improvements. Knowledge of fiscal related rules and regulations, and the ability to interpret and apply those rules and regulations. Ability to guide work of lower level positions in a secondary capacity (as a back up).
To thrive as a Research Administrator level II, the candidate will need to promote a positive research environment by possessing strong accounting management skills, including the ability to assist with developing budgets with our Principal Investigators (PIs); be an excellent communicator; have research management experience; be a versatile problem solver who is able to adapt to changing circumstances; maintain exceptional organizational skills; have strong time management skills; apply initiative and follow through; stay up to date on grant and contract regulations; and be a resource for PIs. Proficiency with Excel and the ability to work in a team with shared responsibilities is necessary; collaboration will be an important component of the successful candidate's work in this position. Being a self-starter and thinking outside the box to support process improvement initiatives are also key to success in this position.
Minimum Qualifications:
Bachelor's degree in accounting, statistics or related field and 2 years professional fiscal experience or an equivalent combination of training and experience
Position Details:
This position is located on the Goose Lake Campus in Anchorage, AK, and flexible on-site/hybrid work arrangements may be considered in accordance with UA regulations. This is a full-time, term-funded, exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 79, based on education and experience.
Applications will be reviewed on a rolling basis until a successful candidate is identified.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************.
UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: *********************************
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Roxana Petrilla *********************.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
*
Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.
Easy ApplyCore Network Administrator II
Administrator job in Anchorage, AK
GCI's Core Network Administrator will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systems administration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components.
Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives.
Scope of Work:
Core Network:
Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing.
Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes.
Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance.
Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success.
Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs.
Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals.
Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards.
Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards.
Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment.
Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations.
Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links.
System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient.
Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction.
Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management.
LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network.
Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service.
Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality.
Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software.
Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices.
COMPETENCIES:
• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
o Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
o Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent.
o Experience with Metasolv, Statseeker, Grafana and Cisco Prime.
o Experience managing large network platforms.
o Demonstrated working experience in the use of Visio.
o Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards.
o Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization
Additional Job Requirements:
Provide operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring compliance with design specifications and quality objectives. Functions at an intermediate level within the discipline and require a comprehensive understanding of telecommunications installation, modifications, and test procedures. Involves diagnosing and analyzing system issues and outages, while also preparing status reports that forecast network capacity and performance. Ensure that all network assets and facilities supporting network elements are maintained throughout their expected life cycle. Requires the ability to handle routine to moderately complex tasks under moderate supervision.
Essential Duties:
Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring optimal network performance and reliability.
Cisco NCS Platform: Provide operational support and maintenance for Cisco NCS platforms, ensuring their integration and functionality within the network infrastructure.
802.11n Client Authentication: Support and manage the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity.
Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts.
Minimum Qualifications:
Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Associates degree in Telecommunications, Computer Science, Networking, or related field. *
A minimum of six (6) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP networks, data communications or telephony topology systems. *
Preferred:
Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE.
Experience with SNMP based network management systems, configuration and operation.
Experience with IP networking automation and scripting.
Cisco Wireless LAN Controllers (WLC's).
Telecommunications experience.
Other relevant telecom industry or job specific certifications.
Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent
Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP
Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Office/Remote:
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Core Network:
Key Responsibilities:
Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems.
Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance.
Secure device access and address vulnerabilities by implementing and maintaining best practices for network security.
Driving network optimization efforts to improve performance, scalability, and reliability.
Facilitate regular device backups to ensure data integrity and disaster recovery readiness.
Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues.
Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements.
Key Activities:
Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network.
Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment.
Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption.
Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes.
Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols.
Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner.
Drive the identification and implementation of network and equipment optimizations to ensure peak performance.
Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible.
Support the Situation Management Center by providing physical and on-site break/fix support as needed.
Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications.
Technical Knowledge & Expertise:
In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others.
Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security.
Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies.
Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances.
Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure.
Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections.
Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components.
Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies.
Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP.
Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.).
Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.
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