Administrator jobs in Charlotte, NC - 280 jobs

Essential Job Functions International Freight & Imports Experience Is Required Ocean Freight Management: Coordinate inbound international shipments, primarily via ocean and rail, from global suppliers. Plan and organize the movement of goods from origin to destination, selecting optimal shipping routes and carriers based on timing, cost, and service quality. Oversee container consolidation, sailing schedules, transloading, drayage, and port operations to ensure efficiency. Track and report shipment progress; proactively address delays, port congestion, and missed transshipments. Documentation Management: Ensure the accurate and timely preparation of all international shipping documents, including bills of lading, commercial invoices, packing lists, and shipping manifests. Collaborate with customs brokers to ensure smooth customs clearance and delivery timelines. Regulatory Compliance: Maintain up-to-date knowledge of import/export regulations, Incoterms, and U.S. Customs compliance. Ensure all shipments adhere to international trade regulations, including tariffs, duties, embargoes, and FTZ requirements. Carrier and Vendor Management: Develop and maintain strong relationships with ocean carriers, freight forwarders, and customs brokers. Negotiate competitive rates and service contracts, benchmark pricing, and manage performance KPIs. Shipment Tracking & Communication: Monitor cargo movement from foreign origin through final delivery. Provide updates to internal teams and customers regarding ETAs, delays, or changes. Set up systems to ensure visibility and proactive communication. Cost Optimization: Analyze and reduce landed costs by optimizing container loads, Incoterms, and carrier selection. Collaborate with Finance and Purchasing on freight budgeting, cost allocation, and invoice auditing. Issue Resolution & Process Improvement: Troubleshoot and resolve shipping delays, damages, or misroutes in real-time. Identify inefficiencies in the import process and implement best practices for continuous improvement. Customer Support: Serve as a point of contact for freight-related inquiries from customers, suppliers, and internal teams. Provide accurate delivery timelines and support customer satisfaction goals. Warehouse Transfers & Inventory Movement Schedule and track warehouse transfers to maintain stock balance and support order demand. Coordinate with warehouse teams to align shipment schedules and reduce backorders. Ensure accurate documentation and system recordkeeping for all inventory movements. Customer Order Fulfillment Manage outbound order shipping and ensure timely, accurate deliveries. Build multi-stop truck routes to reduce freight costs and improve efficiency. Monitor outbound carrier performance, service levels, and customer satisfaction. Transportation & Cost Optimization Evaluate and select FTL/LTL carriers based on price, reliability, and timeliness. Negotiate rates and implement cost-saving initiatives such as load consolidation and backhauls. Develop and report on freight KPIs such as on-time delivery, cost per mile, and lead time reduction. Sales Support & Inside Sales Drive Retail product sales through proactive call-outs, upselling, and account support. Assist Outside Sales in meeting revenue objectives and strategic territory development. Update ERP systems with accurate customer, order, and freight details. Participate in sales planning meetings and maintain communication with key accounts. Generate new leads and maintain positive distributor relationships. Knowledge, Skills, and Abilities Logistics & Supply Chain Knowledge: Strong understanding of international shipping, ocean freight, customs compliance, and transportation planning. Analytical Skills: Ability to analyze freight spend, carrier performance, and logistics metrics to inform decision-making. Communication & Interpersonal Skills: Effective communicator across teams, vendors, and customers; strong negotiation skills. Organizational & Planning Skills: Ability to prioritize, manage multiple projects, and execute under deadlines. Problem-Solving: Proactive in identifying shipping and logistics challenges and implementing sustainable solutions. Education and Experience Bachelor's degree or equivalent experience in logistics, international trade, or inside sales. Minimum of 3 years' experience in international logistics or freight coordination, with a strong focus on ocean freight. Familiarity with ERP and TMS systems, customs documentation, and Incoterms. Experience working with distributors, architects, or contractors preferred. Ability to Commute: Charlotte, NC 28277 (Required) Work Location: In person