Office Administrator
Administrator Job In Detroit, MI
About Us:
We are an eCommerce-based company supplying event businesses all over North and South America with high-quality special-event linens. We are seeking an upbeat and responsible Office Administrator to join our team.
Job Responsibilities:
General customer service, ensuring a high level of client satisfaction
Answering phones and assisting clients with inquiries
Responding to sales and support emails
Receiving phone and email orders, processing orders accurately
Managing website-generated orders
Communicating with vendors for stock checks and purchase orders
Ensuring all orders are processed timely and accurately
Conducting customer outreach as needed
Managing orders and transactions through QuickBooks
Performing additional office and clerical duties as required
Qualifications:
Experience with QuickBooks is highly preferred
Strong background in order processing, customer service, and purchase order management
Ability to communicate effectively over the phone with clients
Highly organized, detail-oriented, and capable of multitasking
A positive attitude and ability to work well with the team
Project Administrator
Administrator Job 15 miles from Detroit
Company: TYME Consulting Engineers
Job Type: Full-time
Full Job Description
The Project Administrator provides critical administrative and organizational support to project managers and engineering teams. The role involves coordinating project documentation, tracking progress, facilitating communication, and maintaining efficient workflows to meet project deadlines.
Essential Duties and Responsibilities
Project Coordination: Assist project managers in planning, scheduling, and tracking project milestones and deliverables.
Document Management: Organize, file, and maintain project records, including contracts, reports, permits, and correspondence.
Communication Liaison: Serve as a point of contact between project teams, clients, vendors, and stakeholders, ensuring clear and timely communication.
Meeting Support: Schedule and prepare materials for project meetings, take detailed minutes, and follow up on action items.
Data Entry & Reporting: Update project databases, track budgets, and generate status reports for management review.
Procurement & Logistics: Assist with ordering supplies, processing invoices, and coordinating equipment or material deliveries.
Compliance & Quality Control: Ensure project documentation adheres to company policies and regulatory requirements.
Process Improvement: Identify opportunities to streamline administrative workflows and enhance project efficiency.
General Office Support: Assist with filing, scanning, copying, and other administrative tasks as needed.
Education and/or Experience
High School Diploma or equivalent (required).
Associate or Bachelor's degree in Business Administration, Project Management, or related field (preferred).
Minimum 2 years of experience in project administration, construction, engineering, or a related field.
Supervisory Responsibilities
May assist in onboarding and training new administrative staff.
Skills/Abilities
Highly organized with strong attention to detail.
Proficient in MS Office (Word, Excel, Outlook, PowerPoint) and project management software (e.g., MS Project, Procore, or similar).
Excellent written and verbal communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Strong problem-solving skills and ability to work independently or as part of a team.
Customer-service oriented with professional interpersonal skills.
Familiarity with construction/engineering terminology (a plus).
Benefits
Competitive salary
Overtime pay (1.5x)
Paid time off (PTO)
Health, dental, and vision insurance
Disability and life insurance
Employer-matched 401(k)
Professional development opportunities
We offer a supportive work environment with opportunities for growth. If you are a detail-oriented professional with strong project coordination skills, we encourage you to apply!
Please respond by applying here and sending your resume to:
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Client Service Administrator
Administrator Job 35 miles from Detroit
Are you the kind of person who takes pride in doing your best work every single day? Do you thrive in a fast-paced, high-energy environment where attention to detail and organization are key? If you love providing exceptional service, enjoy being part of a team of A-players, and are looking for a fun, engaging workplace, we want to meet you!
Imber Wealth Advisors in Ann Arbor, MI is looking for a Client Service Administrator to join our dynamic and growing team! We are seeking someone who is eager to bring their organizational skills, proactive mindset, and client-focused attitude to the table. If you're the type of person who loves going above and beyond to make sure clients feel valued and supported, this is the role for you!
What You'll Do 🏆
As our Client Service Administrator, you'll be the friendly and professional first point of contact for our clients. You'll make sure every detail is handled with precision and care, ensuring our clients receive top-tier service at every interaction. Your daily responsibilities will include:
📞Handling client service requests like beneficiary changes and withdrawals with efficiency and a smile
🤝Managing incoming client calls and resolving service-related issues promptly
📝 Preparing client review summaries and assisting in Advisor meeting preparation
📂 Maintaining accurate and up-to-date client records and database management
✉️ Assisting with client updates, reports, and mailings
✅ Helping process and track business applications and paperwork
What We're Looking For 🔍
We want someone who is passionate about delivering outstanding service, thrives on teamwork, and has an eye for detail. Here's what makes you a great fit:
📅 Super organized - You love lists, calendars, and making sure no detail is overlooked
✨ Great communicator - You can write a clear email, explain things with ease, and always maintain a professional and friendly tone
💻 Tech-savvy - You're comfortable with MS Office Suite, learning new software, and ideally have experience with CRM systems
🚀 Self-motivated & proactive - You don't wait for things to happen; you take initiative and follow through
🏦 Financial industry experience - You've worked in a financial services office before and understand the importance of compliance and client confidentiality
What You Need to Succeed 🎯
🎓 Bachelor's Degree preferred
📊 At least 2 years of experience supporting a Financial Advisor in a fast-paced environment
🔍 Strong attention to detail and accuracy
😃 A positive, can-do attitude and a commitment to excellence
Why You'll Love Working Here
At Imber Wealth Advisors, we believe work should be fulfilling and fun! We take our work seriously, but we also love a good laugh and a supportive team atmosphere. If you're ready to be part of a company that values hard work, collaboration, and a little bit of fun along the way, apply today! We can't wait to meet you!
Salary:
$50,000-$60,000 BOE
Benefits & Perks:
🏥 Health Insurance - You are eligible to enroll in our United Healthcare plan. It's the same plan that Jon and his family have! No waiting period to join, so you'll be able to jump in ASAP.
🪙401(k) with Company Match - You are also eligible for a company 401(k) with 5% safe harbor match after 3 months of employment. We're alllll about saving for retirement. It's kinda our thing!
🏖️ Paid Time Off - You will receive 4 weeks (20 days) PTO. Use it up!
⏳ Flex Time - 4 hours a month to use for one-off appointments or errands.
🦷 Ancillary Benefits - We offer a range of optional ancillary benefits, including dental, vision, life insurance, disability insurance, and legal assistance.
⏲️ 4 PM Friday Release - Every Friday, start your weekend early with a 4 PM release-because your time is just as important as your work.
📚 Licensing Support - We'll pay for you to obtain your life and health insurance license, and Series 65. We'll even cover your Certified Financial Planner designation.
😋 My-Treat-Monday - Start your week off right with our My-Treat-Monday lunch program. Enjoy a meal on us every Monday to kick off the week in an enjoyable way!
🎂 Birthday Off & Paid - Enjoy your special day completely stress-free! Whether you take a day for yourself, spend it with loved ones, or go on an adventure, your birthday is all about YOU.
🤝 Team Bonding Events - We believe in building a strong, collaborative team, and these events provide an opportunity to connect outside of the office in a fun and relaxed setting.
We can't wait to welcome the right person to our team!
Hours:
Monday-Thursday, 8:45am-5:00pm
Friday, 8:45am-4:00pm
Presented by Advisor Employee Services Thank you for your interest in the Client Service Administrator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
Customer Service Administrator
Administrator Job 24 miles from Detroit
The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency.
Key Responsibilities:
Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments.
Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information.
Convert verified quotes into orders upon receiving and confirming the customer's purchase order.
Generate accurate invoices and ensure they are delivered to customers within the correct timelines.
Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information.
Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed.
Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database.
Support quote generation with guidance from Sales teams.
Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed.
Provide Sales Engineers and Managers with requested data and information.
Perform additional tasks as required to support the department and enhance service delivery.
Qualifications:
High school diploma or equivalent.
Two or more years of experience in customer service or a related field.
Familiarity with Export Compliance Procedures.
Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods.
Knowledge of transducers and related electronics.
Proficient in Microsoft Office Products.
Strong organizational skills.
Experience with ERP and CRM databases.
Excellent written and verbal communication skills.
Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs.
About Kistler:
Kistler is the global leader in dynamic measurement technology for measuring pressure, force, torque, and acceleration. Our cutting-edge technologies form the foundation of Kistler's modular solutions, enabling customers in industry and science to optimize their products and processes, securing a sustainable competitive edge. As a pioneering Swiss company, we drive the evolution of automobile development, industrial automation, electrified drive technology, automated and connected driving, emission reduction, and smart factories with our unique sensor technology.
Why Kistler?
At Kistler, your expertise is valued and nurtured. We offer exciting career opportunities in a global environment, providing a generous benefits package including medical, dental, vision, life, and disability coverage, a 401k plan with a 4% company match, and generous personal and vacation time allowances. Join us and be part of a team that shapes the future of measurement technology. Kistler Instrument Corporation is an Equal Opportunity Employer.
Customer Service Administrator
Administrator Job 8 miles from Detroit
Customer Service & Service Administrator
Monday - Friday, 7:00 AM - 3:00 PM (with occasional 9:00 AM - 5:00 PM shifts)
Pay rate - $20/hr.
06+ Months Contract
We are seeking a motivated and organized Customer Service Representative / Service Administrator to be the primary point of contact for customers at our branch. In this role, you will work closely with the Service Supervisor and Team Lead to manage customer service operations, ensuring timely and efficient processing of service orders, and fostering positive relationships with our customers.
Responsibilities:
Serve as the primary point of contact for customers, both in-person and over the phone, offering support and providing status updates on repair work.
Analyze customer needs and gather necessary information to open and process work orders efficiently.
Schedule job assignments and provide updates to customers on the status of repairs in coordination with the Service Supervisor and Team Lead.
Develop and maintain positive relationships with key customers.
Take detailed notes of customer complaints, ensure accurate entry of information into the operating system, and monitor the status of open work orders.
Provide daily updates within work orders, including estimated time of completion and any commitments made to customers.
Make daily phone calls to customers to give them verbal updates on the progress of repairs.
Answer inbound calls and direct them to the appropriate contacts within the department when necessary.
Top 3 Skills & Qualifications:
Previous Service Admin Experience - Familiarity with administrative tasks in a service environment.
Basic Microsoft Excel Skills - Ability to navigate and use Excel for tracking and reporting.
Customer Service Experience - A background in providing excellent service and maintaining customer satisfaction.
Interested candidates are encouraged to apply today.
Business Administrator
Administrator Job In Detroit, MI
Company: Wave Dental Specialists
Position: Full-time, Dental Business Administrator
*MUST HAVE AT LEAST 2 YEARS DENTAL OFFICE EXPERIENCE*
About Us: Wave Dental Specialists is a premier all-specialty dental practice located in Dearborn Heights, Michigan, committed to providing exceptional care and a welcoming environment for our patients. We specialize in a wide range of dental services, focusing on providing top-notch care and personalized treatment. We are looking for an experienced and driven Dental Business Administrator to join our dynamic team and help us continue delivering excellent service.
Position Overview: The Dental Business Administrator will play a key role in managing the daily operations of our dental practice. The ideal candidate will have strong administrative skills, experience in dental office management, and a passion for providing an excellent patient experience. You will be responsible for overseeing the front office operations, managing patient relations, and ensuring smooth communication between the clinical and administrative teams.
Key Responsibilities:
Administrative Support: Oversee front office operations, including patient scheduling, phone management, and handling patient inquiries.
Billing and Insurance: Manage billing, coding, and insurance claims to ensure timely and accurate reimbursement.
Staff Coordination: Supervise front desk staff, ensuring excellent customer service and efficient office workflow.
Patient Relations: Provide a friendly, welcoming environment for patients, addressing concerns, and helping them navigate treatment options and insurance details.
Financial Management: Monitor practice financials, assist with budgeting, and ensure accurate tracking of accounts receivable and payable.
Compliance & Regulations: Ensure the office adheres to all state and federal dental regulations and maintains a clean, organized environment.
Team Collaboration: Work closely with the clinical staff to ensure a smooth patient experience and operational efficiency.
Qualifications:
Previous experience in dental office administration, with at least 2-3 years of experience in a dental setting.
Strong knowledge of dental insurance, billing, and coding practices.
Excellent communication and customer service skills.
Ability to manage multiple tasks and stay organized in a fast-paced environment.
Proficiency in dental software and office management systems (e.g., Dentrix, Eaglesoft).
Strong leadership skills and experience managing a team.
High school diploma required; associate's or bachelor's degree in business administration or a related field is preferred.
Knowledge of dental procedures and terminology is a plus.
Benefits:
Competitive salary and performance-based bonuses
Paid time off and holidays
Health insurance and retirement plans
Continuing education and professional development opportunities
A positive and supportive work environment
How to Apply: If you are a motivated and organized individual with a passion for providing exceptional service and management in a dental practice, we would love to hear from you!
#indeedwavedp
Requirements
Education:
High school diploma or equivalent (required)
Associate's or bachelor's degree in business administration, healthcare management, or a related field (preferred)
Experience:
Minimum 2-3 years of experience in a dental office
Experience managing administrative staff and overseeing business operations.
Familiarity with accounts payable, accounts receivable, and general bookkeeping processes.
Proficiency in office software (e.g., Microsoft Excel, Word) and practice management (Open Dental) systems.
Certifications:
Basic knowledge of HIPAA compliance and OSHA standards (training or certification is a plus).
FLSA Status: Hourly, Non-Exempt
Reports to: Operations Manager
Residential Leasing Administrator
Administrator Job In Detroit, MI
ABOUT BEDROCK Bedrock is a full-service real estate firm specializing in innovative city building strategies. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $7.5 billion to acquire, develop and operate more than 140 properties in Detroit and Cleveland with landmark developments at the Hudson's Site, Book Tower, City Modern, Tower City Center and the May Company Building.
Bedrock's projects include new construction, adaptive reuse and a portfolio totaling more than 21 million square feet of office, retail, residential, industrial, hospitality and parking.
For additional information about Bedrock, please visit bedrockdetroit.com, bedrockdetroit.com/careers/, and engage with us on Facebook, Instagram, Twitter and LinkedIn.
RESIDENTIAL LEASING - TEAM OVERVIEW
Bedrock's Residential Leasing Team supports all properties across our Downtown Detroit portfolio of residential communities. There are 3 key positions, Coordinator, Associate, and Administrator, that strategically make the leasing process smooth and informative for our future residents. The Coordinator position is the initial point of contact with residents, helping them identify communities & specific units that align with their needs, ultimately assigning them to an Associate. Associates will show specific units to future residents, guide them through the lease agreement process, and support them all the way through moving in. Finally, the Administrator supports the leasing team and leadership from an administrative standpoint and is highlighted in this .
POSITION SUMMARY
The Residential Leasing Administrator plays a key role in supporting the leasing function within the Residential Property Management team. This position provides administrative assistance, with prospect intake and response and helps ensure an efficient leasing process. The ideal candidate is highly organized, detail-oriented, and committed to delivering excellent service to prospects, residents, and stakeholders while ensuring compliance with company policies and industry regulations
ESSENTIAL FUNTIONS
* Support the management of the daily prospect queue (listen to calls, sort, and assign to Leasing Associates) utilizing our Client Relationship Management software system
* Prepare weekly leasing report, present to leadership for approval and timely distribute to stakeholders.
* Coordinates resources and assists team members to ensure an efficient and effective leasing process for new residents.
* Support the review incoming lease applications and assist with the verification process.
* Provides administrative support to Property Management Leasing team members, as needed
* Ensures adherence to all housing program compliance matters, including, but not limited to, resident selection criteria, accurate waitlist management, income eligibility, and recertification for applicable communities
* Assist leasing team with marketing initiatives, market studies, virtual tours, leasing specials, and ILS (Internet Listing Service) connections.
* Maintains thorough meeting notes and awareness of project deadlines, and status, as well as provides support in completion as directed
* Prepares, stocks, and distributes leasing materials to leasing associates for tours and events
* Reviews incoming lease applications and assists with the verification process
* Assists with the administration of resident leases in compliance with lease provisions and landlord-tenant best practices
* Completes general administrative duties, such as answering phones, scheduling appointments, taking messages, and filing
* Keeps in close communication with internal business partners, namely: Property Management, Marketing, Finance, Asset Management, Legal, and contracted teams as applicable for ongoing relevant projects
* Assists in ensuring accurate leasing activity, availability, and occupancy records and update appropriate reports as requested
* Complies with federal and state Fair Housing laws
* Ensures policy manual is complete and up to date quarterly
* Creates and Updates Visio and updates flowcharts as needed
* All other duties as assigned
POSITION REQUIREMENTS
* High school diploma or GED, or Vocational degree (required)
* Associate degree in business administration or similar field (preferred)
* Minimum of 2 years previous property management experience in either single-family or multi-family rental industry (required)
* Valid Michigan Drivers' license
POSITION QUALIFICATIONS
* Able to problem-solve at a basic level
* Able to perform tasks within established procedures
* Attend to details
* Communicate verbally and in writing
* Initiate tasks and multi-tasks
* Analyze situations to determine the best course of action
* Communicate effectively with relevant stakeholders, internal and external, from a variety of backgrounds
* Plans, coordinates, follows- through, and organizes work projects to ensure efficiency
* Consistently demonstrate a genuine 'spirit to serve' all prospects, residents, and stakeholders
* Respond with a sense of urgency to all phone and internet leads
* Ability to organize and prioritize a busy workload, work well under pressure, and switch gears quickly
* Available to work a flexible schedule, including occasional evenings and weekends.
* Bilingual in English and Spanish preferred
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.
Disclaimer
This should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. s are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.
Bedrock is an equal-opportunity employer.
Service Administrator
Administrator Job 17 miles from Detroit
Dealership:L0424 Suburban Buick GMC of TroySuburban Buick GMC of Troy
Reliable. Motivated. Accountable. with us. Get your career in gear today!
Responsibilities:
Schedules appointments for service via telephone, e-mail and in person
Welcome clients when they arrive in the Service Area. Determine the nature of visit and escort the client to the appropriate department/area.
Inform and introduce the client to the Advisor and explain the nature of the visit. Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client.
Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.
Provide administrative support to the staff when necessary.
Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. Process warranty claims in a timely manner, as the repair orders are closed.
Qualifications:
Communication skills - communicate effectively with others
Time Management - ability to manage one's own time
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Windows System Engineer
Administrator Job In Detroit, MI
Please, review and apply for this position through the QCI system following the link below (Copy and Paste):
http://bit.ly/1AQnbLY
*You can apply through Indeed using mobile devices with this link.
Job Description
The Windows System Engineers play a critical role in the design, implementation and administration of our Windows systems. System Engineers ensure the stability, integrity, and efficient operation of the messaging systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems.You must have USA/Canadian Citizenship or your Green Card/EAD.
Responsibilities:
Install, configure and maintain Microsoft Active Directory
Oversee and troubleshoot OS and applications using OS-based, resource kit, and third-party tools
Support a multi-server web farm running IIS 7.x, hosting multiple .NET based applications
Utilize enterprise tools to manage, monitor and secure large enterprise data center environments
Troubleshoot problems and quickly resolve issues
Analyze failures to minimize outages and interruptions
Requirements:
Experience working with Microsoft Active Directory, including the design, implementation, and overall architecture of Active Directory
Bachelor's degree in computer science or similar technical subjects, or at least three years of related work experience
Proven experience performing server systems design, implementation and administration
Proven experience with server class hardware from a major OEM (Dell, IBM, HP, etc.) and Windows server operating systems (2003, 2008, 2008 R2, 2012)
Proven experience working with 64-bit x86 based hardware and 64-bit Windows operating systems
Ability to script and develop using .Net, Powershell, VBScript and related systems
Ability to implement solutions utilizing Microsoft technologies such as Windows Clustering, IIS 7.x, 8.0, DFS, SQL Server 2008, 2008 R2 and 2012, SharePoint 2007/2010, etc.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Windows System Engineer
Administrator Job In Detroit, MI
Please, review and apply for this position through the QCI system following the link below (Copy and Paste): http://bit.ly/1AQnbLY *You can apply through Indeed using mobile devices with this link. Job Description The Windows System Engineers play a critical role in the design, implementation and administration of our Windows systems. System Engineers ensure the stability, integrity, and efficient operation of the messaging systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems.You must have USA/Canadian Citizenship or your Green Card/EAD.
Responsibilities:
Install, configure and maintain Microsoft Active Directory
Oversee and troubleshoot OS and applications using OS-based, resource kit, and third-party tools
Support a multi-server web farm running IIS 7.x, hosting multiple .NET based applications
Utilize enterprise tools to manage, monitor and secure large enterprise data center environments
Troubleshoot problems and quickly resolve issues
Analyze failures to minimize outages and interruptions
Requirements:
Experience working with Microsoft Active Directory, including the design, implementation, and overall architecture of Active Directory
Bachelor's degree in computer science or similar technical subjects, or at least three years of related work experience
Proven experience performing server systems design, implementation and administration
Proven experience with server class hardware from a major OEM (Dell, IBM, HP, etc.) and Windows server operating systems (2003, 2008, 2008 R2, 2012)
Proven experience working with 64-bit x86 based hardware and 64-bit Windows operating systems
Ability to script and develop using .Net, Powershell, VBScript and related systems
Ability to implement solutions utilizing Microsoft technologies such as Windows Clustering, IIS 7.x, 8.0, DFS, SQL Server 2008, 2008 R2 and 2012, SharePoint 2007/2010, etc.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Services Administrator
Administrator Job 27 miles from Detroit
The Technical Services Administrator plays a vital role in managing the daily operations of the service and supports team by coordinating requests, maintaining records, and ensuring effective communication between customers and internal teams. This position focuses on administrative functions such as scheduling, reporting, documentation, and process improvement to enhance service efficiency and customer satisfaction.
Key Responsibilities:
Service & Support Request Coordination:
Manage incoming service and support requests, ensuring accurate documentation and timely assignment to the appropriate team members.
Customer Communication:
Serve as a point of contact for customers, providing updates on request status, scheduling, and follow-ups on outstanding invoices.
Scheduling & Workflow Management:
Assist in scheduling service activities and coordinating resources to optimize efficiency.
Reporting & Documentation:
Generate and maintain reports on service performance, request trends, and team productivity. Create and update standard operating procedures (SOPs) for internal processes.
System & Process Support:
Work with internal teams to improve CRM and phone systems, ensuring efficient service tracking and communication.
Administrative Support:
Assist with preparing estimates, quotes, and invoices while maintaining accurate records.
Performance Monitoring:
Track key performance metrics and contribute to process improvement initiatives for better service operations.
Requirements
Qualifications & Skills:
Experience:
3+ years of experience in service coordination, administrative support, or customer service roles, preferably in an industrial or technical environment.
Administrative & Organizational Skills:
Strong ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced setting.
Experience with scheduling, record-keeping, and report generation.
Customer Service & Communication:
Excellent verbal and written communication skills, with the ability to professionally interact with customers and internal teams.
Strong follow-up and problem-solving skills.
Bilingual (English & Spanish) preferred to enhance communication with a diverse customer base.
Technology Proficiency:
Experience using CRM software, phone systems, and Microsoft Office (Excel, Word, PowerPoint).
Process Improvement & Documentation:
Ability to assist in developing SOPs and improving workflow efficiency.
Additional Requirements:
Education:
An associate degree or relevant certification in Business Administration, Operations Management, or a related field is preferred. Equivalent experience will be considered.
Location & Travel:
This position offers a flexible remote work arrangement, but candidates must be located within commuting distance of our Wixom, MI office for occasional on-site meetings, training, or support as needed.
Occasional travel may be required for meetings or training.
Security Administrator
Administrator Job In Detroit, MI
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.
As a Security Administrator, you'll be a valued member of the team. You'll be required to maintain flexible hours when needed and display professionalism in representing the Security team. You'll have the opportunity to grow into other areas of the Security team and the Rock Family of Companies. You'll provide assistance and office support to the Security Technology team and other related areas of the business. Duties include processing phone calls, emails, and access control requests; participating in new hire orientation; providing basic IT support of security products; and performing hardware troubleshooting. You'll have the ability to adapt to new projects and duties as assigned by the team leader.
About the role
Issue badges to all team members, vendors, and new hires
Maintain and update physical security policies and procedures
Answer emergency security line calls and maintain the security mailbox during and outside of normal business hours
Handle issues with temporary badges, parking lots, suspicious people, separations, buildings that have not been secured after hours and theft inside our locations
Develop relationships with outside vendors to maintain our badge process, policies and procedures
Collaborate with contracted security companies to maintain access control and policies currently in place
Maintain and update our access control software and resolve any access control malfunctions or issues
Develop and maintain a revenue-generating plan for security
Develop automation and policy for issuing tenant/temporary team member access control and badging
Provide additional support to the company investigator involving any issues/cases pertaining to the business that occur in or around our parking areas and facilities
Provide additional support in developing and maintaining our emergency service plan and training programs
About you
Minimum Qualifications
Ability to adapt to new projects and duties and handle high-stress situations calmly
Excellent time management and communication skills
Ability to work independently
Aptitude for identifying opportunities or problems and taking action
Flexible schedule
Strong interpersonal skills with a passion for client service
Strong knowledge of computer systems, SQL databases and Microsoft Excel
Ability to travel to all of our locations
Preferred Qualifications
Bachelor's degree
What you'll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About us
Rock Security offers 24/7 safety and security services and training to Rock Family of Companies team members, tenants and visitors. We're proud to be part of collaborative public-private partnerships working toward the common goals of enhancing the safety of everyone who lives, works and visits Detroit, Cleveland and our other home cities.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at
**************************
.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at **************************.
Center Administrator
Administrator Job 35 miles from Detroit
Benefits/Perks
Great small business work environment
Flexible scheduling
Retirement benefits, profit sharing and free financial planning
Paid time off, health insurance, dental insurance, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo manage operations for an urgent care clinic. Manage all non-physician clinic staff. Ensure quality of patient care. Ensure maintenance of clinic building and supplies. Ensure complete and accurate charges are attributed to each patient. Responsibilities
Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions
Supervise, evaluate, and execute performance evaluations of non-provider staff
Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered
Ensure staff compliance with company policies and procedures and state and federal rules and regulations
Lead and organize staff meetings, daily huddles, and in-service programs
Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools
Ensure compliance with front office procedures and accuracy of financial transactions
Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies
Monitor various key performance indicators and put programs in place for continual improvement
Other duties and responsibilities as assigned.
Qualifications
Bachelor's degree preferred
A minimum of two years experience working in a supervisory role in a medical office preferred
Computer proficiency
Demonstrated skills in written, verbal, and consultative communications
Ability to deliver high levels of customer service and achieve customer satisfaction
Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.) and revenue cycle management experience preferred
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Coordinator Professional Practice Evaluation Admin
Administrator Job 20 miles from Detroit
Dept: MAC Quality Management Hours per pay period: 80 Schedule: 8am - 430pm Develop, implement and facilitate the processes related to the Focused Professional Practice Evaluation and Ongoing Professional Practice Evaluation programs. Essential Functions and Responsibilities:
* Develop, implement, and facilitate the processes related to the Focused Professional Practice Evaluation (FPPE) and Ongoing Professional Practice Evaluation (OPPE) programs in accordance with McLaren Macomb Medical Staff Policies and Procedures.
* Initiate and coordinate the information gathering process for both focused and ongoing professional practice evaluation (FPPE/OPPE) for the medical staff including the allied health professionals.
* Coordinate the clinical peer review process, including agenda management and production of data and related information for presentation.
* Assess and report on a variety of clinical data pertaining to FPPE/OPPE and the delineation of clinical privileges.
* Gather and organize internal and external data.
* Analyze data to be presented in compliance with McLaren Macomb policy.
* Ensure compliance with accreditation and regulatory agencies.
* Work closely with the chair of the credentials committee and director of Medical Staff Affairs to implement OPPE/FPPE.
* Work closely with the service line leaders regarding the evaluation of the data submitted.
* Assist with medical staff issues.
* Adhere to all McLaren Macomb policies and procedures
* Performs other related job duties as requested.
Qualifications:
Required:
* Associates Degree in related field
* Three years experience in healthcare medical staff office with medical staff credentialing
Preferred:
* Experience in an academic healthcare environment
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.
Additional Information
* Schedule: Full-time
* Requisition ID: 25002270
* Daily Work Times: 8am - 430pm
* Hours Per Pay Period: 80
* On Call: No
* Weekends: No
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
Assistant Administrator
Administrator Job 17 miles from Detroit
Cloud Converters isn't your ordinary IT company. Our IT consulting, training, and project management services are an invaluable resource to small and medium businesses. We have our own methodology to execute projects for small and medium businesses. We supply the tech experts so that you can focus on building your business!
Performs both standard and advanced secretarial duties.
Use independent judgment in defining methods and procedures to reach an end product for administrative tasks.
Receives visitors, reads and routes incoming mail, and processes paperwork such as invoices, operations reports, purchasing documentation, or related reports.
Responsible for filing or compiling periodic reports or updating a database.
Make travel arrangements and reservations, schedule appointments, or administer personnel working schedules.
Generate and maintain confidential files and reports.
Standard procedures exist for most duties.
IT GRC Program Admin II
Administrator Job 24 miles from Detroit
As an IT GRC Program Administrator at UWM, your role involves leading information security initiatives to minimize risk and maximize compliance. Responsibilities will include assessments, management of audit fulfillment and risk remediation, as well as governance of business data and records. You will also play a pivotal role in key programs like Business Continuity/Disaster Recovery, IT Risk Management, Third Party Risk Management, Data Governance, and Security Awareness.
Your function extends to monitoring adherence to security controls and compliance standards, spearheading specific initiatives, and nurturing an environment of security awareness through coaching. All planning, coordination, and execution of work assignments will align with the priorities established by the Information Security Team Lead.
WHAT YOU WILL BE DOING
* Develop, support, and maintain information security policies and procedures - including safeguarding company data, IT resources, and ensuring compliance with privacy legislation and Federal/State Regulation.
* Lead information security initiatives that minimize risk and ensure compliance through assessments, audit management, risk remediation, monitoring adherence to controls and standards, and promoting security awareness.
* Develop strategies to enforce security requirements, address risks, vulnerabilities and other security exposures including misuses and noncompliance.
* Assist in the implementation of security-related technologies focused on monitoring resources, evaluating threats, and reducing vulnerability.
* Support UWM's IT Risk Management and Data Governance Programs with enhancement and maintenance of automated processes, specifically utilizing the GRC platform.
* Generate key program metrics to gauge program effectiveness, including creating reports and scorecards.
* Collaborate with business owners to understand challenges and improve efficiency through automation and process improvements.
* Keep abreast with compliance requirements and regulatory adjustments.
* Develop and maintain compliance training focusing on various cybersecurity topics.
WHAT WE NEED FROM YOU
* Bachelor's Degree in Information Technology, Information Security or equivalent, with preferred certifications in CISA, CISSP, CISM, GSEC, BCP, or other relevant information security.
* Prior experience in IT compliance, risk management, cybersecurity policy analysis, and audit-related work.
* Proficiency in managing system development processes, end-user computing controls, cloud systems, infrastructure management, and information security practices.
* Knowledge of security/compliance standards such as CIS, NIST, GDPR, GLBA, CCPA, 23 NYCRR 500, IRS 1075, HIPAA.
* Excellent communication skills, able to articulate complex concepts effectively.
* Strong analytical and critical thinking skills.
* Self-directed, capable of independent work and managing multiple concurrent projects.
* Keen technology learner with demonstrated ability for identifying potential process improvement opportunities.
* Ability to work 100% onsite in Pontiac, MI.
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid Time Off (PTO) after just 30 days
* Additional parental and maternity leave benefits after 12 months
* Adoption reimbursement program
* Paid volunteer hours
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
IT Systems Administrator
Administrator Job 39 miles from Detroit
Primary focus of this position is system and server administration, network and infrastructure management, and operation and maintenance of primary and supporting systems that ensure the availability of data and information. This includes managing risks related to the use, processing, storage, and transmission of information or data and the systems and processes used for those purposes. The IT Systems Administrator ensures a secure computing environment with duties including performing regular updates and maintaining critical infrastructure via systems management tools, in accordance with policies and procedures. Other duties include responding to requests such as help desk tickets, telephone, email, and in-person service within the Liebherr Groups and its Saline, MI location as well as other U.S. Liebherr facilities in accordance with Liebherr International IT security standards and troubleshooting hardware and software related issues.
Responsibilities
* Installs, configures and operates systems management tools to control and configure client laptops and workstations.
* Administers and maintains the device security control system.
* Administers and maintains network infrastructure systems, components, and devices.
* Administers and maintains the antivirus and antimalware environment and software, ensuring compliance with the Liebherr International IT Security Policy.
* Administers and maintains patch management systems to ensure all necessary network security updates, patches and preventive measures are in place.
* Assists with vulnerability remediation when necessary.
* Assists in the annual internal security audit, which includes preparation, gathering of evidence and working with the internal security auditor to ensure a satisfactory audit result.
* Assists in the coordination of mitigation measures of all negative findings from the annual internal security audit.
* Assists in data recoveries for legal mitigations.
* Reviews, implements, updates and documents company wide information security policies and procedures.
* Handle support requests via help desk tickets, phone and email or in person.
* Conducts server builds and performs server maintenance tasks.
* Responds to malware and virus-related incidents.
* Creates and maintains DNS and DHCP records and reservations.
* Creates and manages user remote access such as VPN accounts and installs client/keys on user's computer.
* Maintain an inventory of technology equipment.
* Stays informed of current technology, trends and best practices related to networking and computer systems, as well as applicable government regulations. Analyzes and recommends changes and upgrades to staff and IT management.
* Maintains and catalogues network devices, including VOIP phones, printers, copiers, and scanners.
* Builds, tests, and deploys client operating system images using systems management tools.
* Protects organization's value by ensuring integrity and confidentiality of sensitive data.
Competencies
* Education and Experience: Associate's degree (bachelor's degree preferred) in Computer Science, Computer Engineering, Information Systems or related discipline and 4-6 years of IT administration, operations, and maintenance experience; or a combination of education and experience. Technical certification in Microsoft technologies (MCSE/MCSA) is preferred.
* Strong working knowledge of data and network security technologies and familiarity with systems hardware and software.
* Strong experience of Cisco networking device management and configuration control.
* Solid experience with Microsoft Endpoint Configuration Manager
* Knowledge of Microsoft Security tools, principles and best practices.
* Knowledge of IT vulnerabilities and protection methods.
* Excellent people skills. Is competent and comfortable with handling support requests via help desk tickets, phone and email or in person.
* Ability to multi-task and work with limited supervision.
* Demonstrated ability to make decisions; support and explains reasoning for decisions; include appropriate people in decision-making process.
* Demonstrated ability to set and achieve goals.
* Solid verbal and written communication skills, ability to communicate technical concepts to technical and non-technical audiences.
* Analytical and problem-solving abilities with keen attention to detail; demonstrates accuracy and thoroughness, looks for ways to improve and promote quality. Monitors own work to ensure quality.
* Ability to work independently as well as in a team environment.
* Ability to work in a potentially stressful environment
* Experience using help desk software and ability to coordinate with other help desk personnel for successful and timely resolution of tickets.
* Ability to recognize and troubleshoot operating system related issues.
* Experience using remote connection tools and help desk software.
Our Offer
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.
Referral Bonus: Tier IV
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jose Matrille.
Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.
One Passion. Many Opportunities.
Senior Database Administrator - Dynamo/MySQL
Administrator Job In Detroit, MI
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.
As a Senior Database Administrator, you'll ensure the databases that support our technology systems are designed and performing as needed and provides the necessary data to the appropriate team members.
About the Role
Work with our developers and business analysts to create and modify our database structure
Proactively monitor and optimize the performance of the database servers
Perform database maintenance tasks, including backups/restores, updating statistics, rebuilding indexes, etc.
Work with our data engineers to help map data in our production databases to our data warehouse
Maintain system security and data integrity
Work with our systems engineers to ensure optimal hardware and storage subsystems
Develop, manage and maintain a strong disaster recovery and high availability plan
Install, upgrade and patch the database servers
Participate in code and design reviews
Participate in production code
Mentor and coach other team members
About You
Minimum Qualifications
Bachelor's degree in computer science or a related field or equivalent work experience
Preferred Qualifications
Designing data models for both DynamoDB and Aurora based on application requirements, considering data access patterns and scalability need
Implementing efficient partitioning strategies for large datasets in DynamoDB.
Selecting appropriate database configurations for Aurora depending on workload (e.g., MySQL, PostgreSQL).
Monitoring database performance metrics for both DynamoDB and Aurora, identifying bottlenecks and implementing tuning strategies.
Optimizing query performance by analyzing access patterns and adjusting indexes in DynamoDB.
Tuning database parameters in Aurora to improve query execution and throughput.
Implementing robust backup and recovery strategies for both DynamoDB and Aurora, including point-in-time restores.
Managing data replication across availability zones for high availability.
Performing data migrations between different cloud DB technologies.
Enforcing strict security policies on both DynamoDB and Aurora, managing user permissions and access controls.
Implementing data encryption at rest and in transit for sensitive data.
Developing automation scripts using AWS tools to streamline database management tasks like provisioning, patching, and backups.
Leveraging Terraform to manage database infrastructure.
Troubleshooting database issues and providing technical support to application teams.
What You'll Get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About Us
We're a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard.
Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at
**************************
.
Colorado, New York City, Jersey City, California, D.C and Washington Candidates only: the salary range for this position is ninety-three thousand five hundred dollars to two hundred nine thousand five hundred dollars. The position may also be eligible for an annual bonus and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.
Los Angeles County Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the California Fair Chance Act.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at **************************.
Center Administrator
Administrator Job 35 miles from Detroit
Benefits/Perks * Great small business work environment * Flexible scheduling * Retirement benefits, profit sharing and free financial planning * Paid time off, health insurance, dental insurance, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To manage operations for an urgent care clinic. Manage all non-physician clinic staff. Ensure quality of patient care. Ensure maintenance of clinic building and supplies. Ensure complete and accurate charges are attributed to each patient.
Responsibilities
* Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions
* Supervise, evaluate, and execute performance evaluations of non-provider staff
* Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered
* Ensure staff compliance with company policies and procedures and state and federal rules and regulations
* Lead and organize staff meetings, daily huddles, and in-service programs
* Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools
* Ensure compliance with front office procedures and accuracy of financial transactions
* Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies
* Monitor various key performance indicators and put programs in place for continual improvement
* Other duties and responsibilities as assigned.
Qualifications
* Bachelor's degree preferred
* A minimum of two years experience working in a supervisory role in a medical office preferred
* Computer proficiency
* Demonstrated skills in written, verbal, and consultative communications
* Ability to deliver high levels of customer service and achieve customer satisfaction
* Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.) and revenue cycle management experience preferred
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Contracts Administrator
Administrator Job 24 miles from Detroit
* Responsible for centralization and management of subsidiary contracts, maintaining an efficient system for tracking, reviewing, and updating agreements. Essential Functions and Responsibilities: 2. Manages all subsidiary contracts. 3. Serves as a point of contact for contract requests from internal clients, and responds, assigns, or escalates matters as appropriate.
4. Completes initial contract reviews using corporate guidelines and drafts template agreements, drafts renewal, and addendum contracts for legal review.
* Ensures all contracts meet regulatory requirements, reducing the risk of non-compliance penalties.
* Identifies opportunities to renegotiate contract terms, consolidate agreements, and eliminate redundancies to reduce expenses.
* Proactively tracks and mitigates risks associated with contract expirations, obligations, and vendor performance.
* Centralizes contract management for the subsidiary, creating a more efficient system for tracking, reviewing, and updating agreements.
* Provides actionable insights by analyzing contract performance and aligning agreements with organizational goals.
* Serves as a liaison between legal, financial, and operational teams, ensuring clarity and alignment across departments.
* Performs other duties as required.
Qualifications:
Required:
* Associate degree in Legal or Paralegal
* Two years of experience in contract management
* CCMA (Certified Contract Management Associate) or certification completion within 12 months of hire.
Preferred:
* Bachelor's degree in legal or Paralegal or a related field
* Two years project management experience
* Certification in Lean Management
* PMP (Project Management Professional) certification
Additional Information
* Schedule: Full-time
* Requisition ID: 25000361
* Daily Work Times: 8:00am-4:30pm
* Hours Per Pay Period: 80
* On Call: No
* Weekends: No
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.