Administrator jobs in Gilroy, CA

Hadoop Administrator About the Team: The mission of the Big Data Operations team is to help teams harness the power of Big Data by providing reliable and robust platform. We're currently building NextGen Big Data platform on AWS, while we maintain and scale the existing platform in our datacenters to meet current demands. We're responsible for building, capacity planning, security, and disaster recovery for our NextGen platform in AWS. It is very important for us to provide greater visibility into the operational telemetry of our Big Data platform via collecting logs and metrics from various sources and setup alarms accordingly to identify issues proactively rather than reacting to them. What you'll do: In this job, you'll design, build, scale and maintain the infrastructure in both datacenter and AWS to support Big Data applications. You will design, build, and own the end-to-end availability of Big Data platform in both AWS and datacenter. You will improve the efficiency, reliability, and security of our Big Data infrastructure, while making sure that our developers & analysts have a smooth experience with it. You will work on automation to build and maintain new platform on AWS. You will build custom tools to automate day-to-day operational tasks. You will be responsible for setting the standards for our production environment. You will take part in 24X7 on-call rotation with the rest of the team and respond to pages and alerts to investigate issues in our platform. What you'll have: Strong experience with Hadoop ecosystem like HDFS, Yarn, Hive, Spark, Oozie, Presto and Ranger MUST have strong experience with Amazon EMR. Good working experience with RDS and good understanding on IaaS, PaaS Strong foundation of Hadoop security including SSL/TSL, Kerberos, Role based authorization Performance tuning experience of Hadoop clusters, ecosystem components and MR/Spark jobs Experience with Infrastructure automation using Terraform, CI/CD pipelines (GIT, Jenkins etc), and configuration management tools like Ansible Able to leverage technologies like Kubernetes/Docker (ELK) to help our Data Engineers/Developers scale their efforts in creating new and innovative products. Experience with providing and implementing monitoring solutions based on logs using CloudWatch, CloudTrail and Lambda etc. Ability to do post-mortem if something bad happens to your systems. Identify what went wrong and provide detailed RCA. Proficiency in Bash & Python or Java Good understanding of all aspects of JRE/JVM and GC tuning Hands-on experience with RDBMS (Oracle, MySQL) and basic SQL Hands-on experience with Snowflake is a plus Hands-on experience with Qubole and Airflow is a plus

Job Title: Kafka Consultant Work Schedule: 4 days in office Rate: $62/hr, Based on experience, Open to C2C candidates as well. Responsibilities: Kafka expert who is well versed in Kafka broker and other components 2. Experience in Confluent platform 7.x is a big plus 3. Experience building clusters using ci/cd tools 4. Automation of repetitive tasks like topic creation, connector creation, rbac provisioning 5. Experience with Schema registry and KSQL 6. Experience with Ansible, cp-ansible 7. Experience in setting up DR / Active-Active clusters 8. Experience with Cluster linking and Schema linking 9. Able to troubleshoot producer and consumer issues and provides suggestions to developers on the tuning parameters 10. Experience with IBM MQ , IBM IIB, MIM, Stonebranch 11. Experience setting up various connectors : MQ, Jdbc, Splunk, BQ, Blob, etc .. 12. Able to support high priority production issues and bring it closure and provide RCA & fix 13. Part of on-call ROTA and support production INC's and perform on-call checks 14. Create ticket with vendors and work with them to resolve issues Required skills Experience with confluent 7.X Confluent Cluster using by CI/CD Ansible DR and Active Clustering Troubleshooting and Tuning Worked on Infrastructure Side. MQ, JDBC, splunk and RCA Experince in Production call handling. Clustering schema About Maxonic: Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients. Interested in Applying? Please apply with your most current resume. Feel free to contact Pramod Kumar ( ******************** / *************** for more details.

Are you passionate about ensuring payroll accuracy and compliance in a fast-paced construction environment? Do you thrive on managing complex payrolls for both union and non-union employees while keeping up with industry regulations? As a Payroll Administrator, you will have the opportunity to support weekly payroll processing for both union and non-union employees within a multi-region HVAC company. The Payroll Administrator will play a crucial role in supporting timecards, union reporting, workshare coordination, and other payroll tasks to help ensure timely and accurate employee pay while maintaining compliance with federal, state, local and union regulations. This is a 1 year temporary position with the potential to transition to a full-time role. What You Will Do Process in-house payroll weekly for union and non-union employees, ensuring timely and accurate payments in compliance with regulatory and company requirements. Audit weekly timecards across multiple platforms, verifying hours and resolving discrepancies to ensure correct payroll processing. Maintain and process payroll deductions, benefits, garnishments, and commission payments for eligible employees. Review and process employee reimbursements, obtaining approvals and properly allocating them to the appropriate jobs. Process and distribute live checks for employees not enrolled in direct deposit. Provide backup regional payroll support during peer absences or emergencies to ensure uninterrupted payroll operations. Ensure compliance with collective bargaining agreements, including managing union dues, benefit contributions, and dispatch requirements. Support union reporting processes for active unions, ensuring all reports are accurate and submitted by deadlines. Prepare and submit payroll-related reports to internal departments and external agencies such as OCIP, DIR, and CPR. Assist with department audits and special reporting needs as business requires. Maintain accurate employee records in the HRIS system, including dispatches, personal information, pay rates, and fringe benefits. Complete new hire setup, ensuring accurate entry into the payroll system with correct rates, deductions, benefits, and fringe packages. Coordinate with local unions to request or update employee dispatches as needed. Facilitate workshare enrollment for eligible employees and submit required EDD documentation by deadlines. Collaborate with HR, leadership, and employees to resolve payroll issues, answer inquiries, and clarify payroll policies. Attend training sessions to stay updated on labor laws, regulations, reporting, and industry standards specific to the Mechanical Industry and affiliated union regulations. Maintain confidentiality and safeguard SVM's employee information and other sensitive data with the utmost discretion and professionalism. Assist with additional payroll tasks, projects, and initiatives as needed to support team and company goals. Education, Skills & Experience Minimum of 2 years of processing payroll experience required, in-house preferred. Proven experience processing payroll for a workforce of 500+ employees highly preferred. Experience or exposure to payroll reporting including OCIP, DIR, CPR, etc. required. Strong knowledge of federal and state payroll regulations, including certified payroll and prevailing wage required. Ability to handle sensitive information and confidential information with discretion required. Bachelor's Degree in Human Resources, Benefits Administration, or similar field preferred. Certified Payroll Professional (CPP) certification preferred. Experience processing payroll in the construction industry with union experience highly preferred. Proven proficiency in various office equipment and programs including MS Office Suite (Word, Excel, etc.) required. Outstanding ability to effectively communicate both verbally and written a must. Possesses strong attention to detail, punctuality, and ability to work independently in a fast-paced environment a must. High school diploma or general education degree (GED; or equivalent combination of education and experience) required. Willingness to submit to a comprehensive background check required. Compensation & Company Benefits Include This is a full-time, exempt position. The compensation for this role is $75,000 - $100,000 annually and is based on experience and skillset. The work schedule for this role is Monday - Friday from 7:00am - 4:00pm. This role may be required work outside of regular hours to support payroll processing or urgent needs. Health: Medical / Dental / Vision / Life & Disability Insurance / FSA Well-Being: Robust Maternity & Paternity Leave / EAP / Paid Holidays / PTO / Sick Leave / Interactive Breakroom Financial Wellness 401k w/ Employer Contribution / Employee Referral Bonus / “Positive Pulse” Community Investment: Volunteer Opportunities / Team Building Activities / Employee Activities Physical Requirements As a Payroll Administrator the Mechanical Contracting Industry, there are certain physical requirements you should be aware of. These requirements ensure that you are capable of performing the necessary tasks safely and effectively. Reasonable accommodations may be provided to qualified applicants who may not be able to fulfil certain aspects of the role. The key physical requirements for this role are outlined below: This role may involve working at a desk, computer, or standing for prolonged periods of time, which could vary from 6-8+ hours daily. This role may be required to handle physical paperwork, files, office supplies, and using office equipment like a computer, mouse, keyboard, and calculators. While the role is predominantly desk-based, there might be instances were standing or moving around the office is required. This role does not typically involve heavy lifting, however lifting lightweight items such as files or other office supplies up to 50lbs may be required. Who We Are At SVM, we are more than just a leading mechanical contractor specializing in design-build commercial HVAC, plumbing, piping, service/maintenance, and 24-hour emergency services. We're a team dedicated to supporting the Bay Area, Sacramento, and Nevada regions with trusted expertise and an unwavering commitment to delivering exceptional experiences at every level. Our success is built on a collaborative culture that values teamwork, innovation, and doing the right thing. We take pride in fostering an inclusive and welcoming environment where every team member feels supported, valued, and empowered to grow. At SVM, we believe our people are our greatest asset, and we prioritize their development, well-being, and success. Our state-of-the-art fabrication facility reflects our dedication to quality and efficiency. By leveraging cutting-edge 3D design and manufacturing technology, we detail and fabricate ductwork, piping, and pre-skidded equipment to execute projects with precision and excellence. At SVM, we don't just focus on work-we focus on balance. We encourage a life-work approach that allows our team to thrive both personally and professionally. We are committed to helping our team members grow, stay curious, and work collaboratively to tackle any challenge. With the support of peers, managers, and executive leadership, our team is equipped to succeed and build meaningful careers. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of all responsibilities, duties and skills required.

Job details are Shared below: Job Title: Microsoft Administrator Job Duration: 6+m Contract Primary Skills: Proven experience in managing and supporting Microsoft 365, Azure AD, and on-premises Active Directory environments. Technical Proficiency: In-depth knowledge of Microsoft 365 architecture, Windows Server operating systems, networking concepts (DNS, TCP/IP), and cloud security principles Automation: Proficiency in PowerShell scripting for task automation Technical Proficiency: In-depth knowledge of Microsoft 365 architecture, Windows Server operating systems, networking concepts (DNS, TCP/IP), and cloud security principles. Problem-Solving: Excellent analytical and problem-solving skills to troubleshoot complex technical issues promptly. Communication: Strong written and verbal communication skills, with the ability to convey technical information to both technical and non-technical stakeholders. Certifications: Relevant Microsoft certifications (e.g., Microsoft Certified: Administrator Expert, Azure Administrator Associate, Identity and Access Administrator Associate) are often preferred Core Technologies: Microsoft Entra ID (Azure AD) Exchange Online SharePoint Online Microsoft Teams OneDrive for Business Active Directory Domain Services (AD DS) Group Policy Objects (GPOs) PowerShell Microsoft SMS/Intune (for device management) Responsibilities: User and Identity Management: Administer the lifecycle of user accounts, groups, and licenses in both on-premises Active Directory and Microsoft Entra ID (formerly Azure AD). This includes provisioning, deactivation, password management, and role assignment. Security and Compliance: Implement and maintain security measures such as multi-factor authentication (MFA), Conditional Access policies, and data loss prevention (DLP). Ensure compliance with internal policies and regulatory requirements regarding data security and privacy. System Maintenance and Monitoring: Monitor the health, performance, and usage of Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive) and the Active Directory infrastructure. Technical Support and Troubleshooting: Provide technical support for M365 and AD-related issues, troubleshooting authentication problems, and resolving client-side issues. Automation and Scripting: Utilize PowerShell or other automation tools to streamline administrative tasks and improve efficiency. Collaboration and Integration: Collaborate with other IT teams to integrate M365 and AD services with other business applications and systems. Manage Azure AD Connect for directory synchronization between on-premises AD and Azure AD. Documentation and Training: Develop and maintain technical documentation for configurations, procedures, and user guides. Provide training and support to end-users on new features and best practices. Migration: Design and implement solutions to migrate different email servers/mailboxes (Exchange, G-Suite, Thunderbird) to the organization 0365 env, support TEAMS migrations, SharePoint and OneDrive, maintain reliable backup and recovery processes for directory data and M365 content (e.g., SharePoint, Exchange Online).. Qualification: Bachelor's Degree or equivalent work experience. Please respond at the earliest to speed up the interview process. I will contact you if I need further details. A SAICON COMPANY Amit Bundele Technical Recruiter Phone : ************ Email : ********************* San Jose, California ******************* a Saicon Consultants, Inc. Company

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking an experienced Physical Security Systems Contractor to provide break-fix support for our enterprise security infrastructure. This role will focus on troubleshooting and resolving issues reported by our Global Security Operations Center (GSOC) team through our Jira ticketing system. The contractor will work on-site in San Francisco with cutting-edge security technologies and coordinate with field integrators to ensure rapid resolution of critical security system issues. Key Responsibilities: Monitor and respond to break-fix tickets in Jira submitted by GSOC team during business hours Perform troubleshooting and diagnostics on physical security systems including: Access Control Systems Video Management Systems (VMS) Visitor Management Systems Network-connected security devices Analyze device and network connectivity issues using system logs and diagnostic tools Determine root cause of system failures and implement software-based solutions when possible Coordinate with field integrators when hardware replacement or on-site intervention is required Provide clear dispatch instructions and technical guidance to integrators Ensure proper resolution validation before integrator departure from site Maintain detailed documentation of troubleshooting steps and resolutions in Jira Escalate complex issues to appropriate vendor support channels when necessary Participate in post-incident reviews to identify preventive measures Required Technology Experience: Video Management: Axis cameras and video solutions, Genetec Security Center VMS, Sureview immersive video management Access Control: Wayvelinx cloud-based access control systems AI/Analytics: Alcatraz.ai facial authentication, Ambient.ai computer vision analytics Network troubleshooting for IP-based security devices Enterprise security system architecture and integration Required Qualifications: Minimum 5 years of hands-on experience with enterprise physical security systems Strong experience with IP networking, VLANs, and network troubleshooting Proficiency with Jira or similar ticketing systems Experience coordinating with field technicians and integrators Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple concurrent issues Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location Preferred Qualifications: Industry certifications (e.g., Genetec, Axis, networking certifications) Experience with enterprise-scale deployments Knowledge of cybersecurity best practices for physical security systems Previous GSOC or NOC experience Experience with vendor escalation processes Bay Area experience preferred Key Performance Metrics: Average ticket resolution time First-call resolution rate Customer satisfaction scores from GSOC team Successful integrator dispatch coordination rate Working Conditions: Full-time on-site presence required at San Francisco location Standard business hours: 8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for critical system issues Professional office environment Compensation Estimated Pay Range: 75K-85K Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

We're looking for a skilled Sr. System Administrator to join our client's dynamic and expanding technology team. This individual will play a key role in delivering secure, high-quality technical support across a distributed workforce, with a strong emphasis on executive-level service and operational excellence. This is a fully onsite role in the San Francisco Bay area. Responsibilities: Provide responsive, high-touch IT support for both remote, in-office staff, and Executives Administer Microsoft 365 tools including Exchange, SharePoint, Teams, and compliance features. Manage user/device lifecycle and access policies in Hybrid Azure AD. Oversee endpoint management across Windows, mac OS, iOS, and Android platforms. Troubleshoot and support collaboration and security tools across the enterprise. Execute full-cycle onboarding/offboarding including account setup, device provisioning, and access control. Maintain IT asset inventory and lifecycle processes from procurement to decommissioning. Collaborate with internal teams to enhance systems, processes, and user experience. Participate in technology initiatives including upgrades, integrations, and automation. Provide on-call support as part of a global rotation. Communicate clearly and empathetically across all levels of the organization, maintaining a high standard of service. Qualifications: Minimum 5 years of experience in IT support or systems administration Proficient in managing Microsoft 365 and Hybrid Azure AD environments. Hands-on expertise with Intune for endpoint and mobile device management. Advanced mac OS support experience, including administration via Jamf. Strong support capabilities for collaboration tools including Zoom, Slack, and mobile platforms (iOS/Android). Familiarity with enterprise-grade security tools such as email filtering, cloud access security brokers, and endpoint protection. Experience with IT asset lifecycle platforms (e.g., ServiceNow, Snipe-IT), including compliance and reporting. Proven track record executing onboarding/offboarding processes with attention to security and user experience. Solid understanding of networking principles including VPN, Wi-Fi, and cloud security. Excellent communication skills and comfort working with senior stakeholders. Ability to prioritize effectively in a fast-moving, service-oriented environment. Bachelor's degree preferred or equivalent professional experience. Bonus: Background in venture capital, wealth management, or financial services. Benefits: 100% paid Medical, Dental, Vision 401k match with immediate vesting 4 weeks PTO FSA, HSA, EAP, and Commuter Programs Parenting and fertility support Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

💼 We're Hiring: IT Systems Administrator Industry: Technology / Engineering / R&D Salary Range: $100k to $120k We're looking for a hands-on, highly skilled IT Systems Administrator to support a global workforce while owning on-site IT operations. This role blends end-user support, infrastructure management, cloud administration, and security operations-ideal for someone who thrives in a dynamic environment and values reliability, security, and continuous improvement. 🔧 What You'll Do IT Service Delivery & Support Deliver secure, reliable, and high-performing IT services aligned with SLAs and business needs. Provide exceptional end-user support with proactive communication and issue resolution. Offer Smart Hands support, including hardware installs, troubleshooting, testing, and maintenance. Assist staff with technical issues and provide training on IT and security best practices. Facilities IT Ownership Serve as the primary IT point of contact for the physical office(s). Own all site-specific IT operations, performance, and asset management. Collaborate with global IT teams to ensure seamless integration and operational uptime. Cloud & Endpoint Administration Administer the Office 365 suite (Exchange, Teams, SharePoint, OneDrive). Manage Microsoft Intune, Entra ID (Azure AD), Microsoft Security Center, and Purview. Deploy and manage Windows devices using Microsoft Autopilot. Administer JAMF Pro for iOS fleet management, security, and compliance. Support and optimize Windows and iOS environments for high engineering productivity. Security Operations & Incident Response Oversee cybersecurity operations including firewalls, IDS/IPS, endpoint protection, and patching. Monitor SOC alerts through SIEM tools and Microsoft Defender. Perform Tier 1 / Tier 2 incident response: investigate, contain, mitigate, and document events. Administer physical security systems such as access control, CCTV, alarms, and badge management. Help safeguard sensitive IP, design data, and R&D assets. System & Infrastructure Administration Maintain servers, networks, storage, and critical applications. Ensure high availability, strong performance, and disaster-recovery readiness. Support engineering tools, EDA environments, and design workflows.

PostgreSQL database administrator Duration: 12 Months Contract Rate: $50/HR-W2 / $55/HR-C2C US Citizen can apply for this Role Job Description 5 years of hands-on experience in PostgreSQL database administration in enterprise-scale environments. Proven experience in data modeling, query optimization, and tuning high-volume workloads. Experience in Ansible or Puppet to automate PostgreSQL deployment, configuration management, and patching. Excellent hands-on experience with Java, Python. Strong hands-on experience working with Big Data components (HDFS, Spark, Impala, Hive, or similar). Strong Experience working with Jenkins and Gitlab. Strong troubleshooting, debugging, and performance optimization skills across distributed systems. Experience on building ETL processes that includes both streaming and batch pipelines.

- Oracle Apps DBA - L3 Rate - $45/hr Job descriptions: -This skill is the combination of the Oracle Core and Apps DBA skills. -Installation experience on various Oracle database versions -Knowledge on code tree build and maintenance. -Knowledge on Oracle RAC Administration and maintenance, ASM and Data Guard. -Knowledge on Oracle RDBMS patching on single node and RAC environments. -Oracle Applications R12.1.3/R12.2 experience and Expertise -Trouble shooting knowledge in APPS -Middle tier (iAS, Apache), Forms and Concurrent Managers -Parallel Concurrent Process administration -Knowledge on Application patch analysis and installation -Good knowledge on the various Application Admin utilities (ad utilities) -Cloning/Refresh of Oracle and Application environments -Good to have Knowledge in WebLogic Administration and Basic Troubleshooting required for EBS 12.2 -Oracle database concepts and Architecture -Installation experience on various Oracle database versions -Knowledge on code tree build and maintenance. -Knowledge on Oracle RDBMS patching on single node and RAC environments -Knowledge on Oracle Cluster Ready services (CRS), Data Guard, RMAN backup/recovery methods and maintenance of ASM -Troubleshooting Long running transactions and ERP concurrent requests -Trouble shooting knowledge in APPS -Middle tier (iAS, Apache), Forms and Concurrent Managers -Parallel Concurrent Process administration -Knowledge on Database, Middle tier and Apps Upgrades -Knowledge on Application patch analysis and installation -Good knowledge on the various Application Admin utilities (adutilities) -Cloning/Refresh of Oracle and Application environments -Good Communication Skills

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As an Executive Support Administrator, you will be a vital member of our Executive Support Team, providing top-tier technical troubleshooting and resolution for all computer, hardware, and software issues for our executive staff, both local and remote. Your exceptional multitasking abilities and expert communication skills will be critical in managing and resolving all tickets and projects, all while maintaining the positive, professional, and customer-centric mindset you're known for. Your Impact Deliver "white glove" technical support across a wide range of areas, including user account setup and maintenance, system patching, antivirus, system imaging, break/fix for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and general IT hardware/software. Adhere to Standard Operating Procedure (SOP) documentation and expertly escalate issues to higher-level staff when appropriate. Efficiently manage your individual workflow and maintain a current ticket queue using our IT ticketing system. Provide comprehensive mobile support for both iOS and Android devices. Cultivate and maintain productive, professional relationships with our user base, especially our VIPs. Offer critical IT support for large company meetings, including full audio-visual operational functions and support. Participate in an on-call rotation to address escalated requests outside of standard business hours. Lead impactful projects that enhance the technical capabilities of our executives and their support staff. Qualifications Your Experience 5+ years of experience providing executive support in large companies with a Bachelor's degree in relevant fields. A strong service-oriented mentality is essential, coupled with excellent communication and interpersonal skills. Ability and willingness to learn and cross-train with other IT staff members are required. Recent hands-on technical experience with: Windows and mac OS operating systems. Microsoft Office Suite (including Office 365/Exchange) and Google Workspace (G-Suite). Microsoft Active Directory for user and group management. System imaging, VPN, and fundamental networking concepts, including 802.11x Wi-Fi. PC and Apple hardware troubleshooting. Mobile device support (iOS and Android). Demonstrated proficiency with real-time collaboration tools such as Zoom, Google Meet, Microsoft Teams, Slack, and similar chat platforms. Solid understanding of networking technologies and the OSI model. Current experience with remote access and remote-control tools (e.g., MS Remote Desktop) to effectively support remote employees. Proven experience supporting large company meetings and working with AV equipment. Familiarity with IT service management platforms like ServiceNow, and deployment/management tools such as Microsoft Deployment Toolkit, JAMF, SCCM, AirWatch, and identity management solutions like Okta. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $91000 - $146500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Contract Administrator - Heavy Civil Construction (California) Mountain Cascade, Inc . Mountain Cascade is seeking an experienced Contract Administrator to support our Heavy Civil Construction operations throughout California. As a leading contractor in the industry, we pride ourselves on delivering high-quality infrastructure projects in a collaborative and safety-focused environment. The ideal candidate will demonstrate strong organizational skills, knowledge of California labor laws, and the ability to thrive in a fast-paced project setting. Position Summary: The Contract Administrator plays a critical role in managing the full lifecycle of subcontracts, trucking, material supply, and consultant agreements. This includes drafting, negotiation, execution, compliance, and contract close-out. The position works closely with Project Management, Legal, and Procurement to ensure all contractual activities align with Mountain Cascade's standards and California regulations. Key Responsibilities: Draft, review, and negotiate subcontracts, trucking, consultant, and purchase order agreements based on project scopes and California construction requirements. Work with Project Managers to convert quotes and scopes into executable contracts. Track and maintain a contract log to monitor status, execution, and compliance documentation. Ensure compliance with California-specific requirements including: AB5 (independent contractor classification) DIR registration, prevailing wage laws, and skilled & trained workforce standards Manage subcontractor insurance, bonding, business licenses, and compliance documents before mobilization. Act as the OCIP Administrator on applicable projects. Coordinate with accounting and procurement to align contract values and purchase orders. Process and maintain contract change orders, amendments, and close-out documentation. Support subcontractor onboarding, prequalification, and compliance tracking. Communicate with Legal and Risk Management regarding contract terms, exceptions, and disputes. Preferred Qualifications: 3-5 years of experience in contract administration within heavy civil or public works construction (California experience required). Strong understanding of California labor and construction law, including AB5 and public agency compliance. Familiarity with OCIP/CCIP insurance programs and vendor onboarding. Proficient with Sage and Microsoft Office. Highly organized, proactive, and effective communicator. To Apply: Please send your resume to **********************

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Medical Office Coordinator __________________________________________________ NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099 *** Candidate must be authorized to work in USA without requiring sponsorship *** Position: Medical Office Coordinator (Job Id - # 3117352) Location: Redwood City CA 94065 Duration: 6 Months + Strong Possibility of Extension ______________________________________________________ The manager is specifically looking for candidates with: Recent Epic/APeX experience (must be hands-on) Specialty clinic background, ideally orthopedics or surgical subspecialties High-volume scheduling experience across multiple providers Referrals, authorizations, and work queue management Experience in large health systems such as UCSF, Stanford, Sutter, PAMF, etc. Strong communication and customer service skills in patient-facing roles Ability to multitask and stay organized in a fast-paced clinic environment Professional, reliable work history in medical administrative roles* Job duties: Front desk, Back office, PC, Surgery scheduling Soft skills/characteristics needed: Well organized, excellent communication, must be proficient in Epic/APeX and Microsoft Office Suite. Able to multitask and be detail oriented. Estimated number of patients in clinic per day or calls per day if call center: 30-50 ________________________________________________________________ Bhupesh Khurana Lead Technical Recruiter Email - ***************************** Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws

: Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure. Job Responsibilities: Own all aspects of lab deployments for multiple eng teams (Software, Test, POC, Hardware), from initial setup and configuration to ongoing maintenance and optimization of lab infrastructure. Collaborate closely with engineering teams to understand their lab requirements and provide tailored solutions. Design, implement, and maintain robust and scalable lab setups, including network infrastructure, server systems, power & cable management, specialized equipment, and software tools. Maintain environment to high standards for customer or partner visits and minimize outages by maintaining the lab at ideal operating conditions Regularly document asset information and topologies and manage downtimes Collaborate with IT to adhere to corporate policies and have security patches or upgrades rolled out in a timely fashion Play a key role in shaping the lab's evolution within a growing company - contribute to establishing best practices, challenge existing processes, and help define the future of the lab infrastructure. Implement planning and forecasting for growth and manage inventory of servers, networking gear, cables/optics and other lab equipment to ensure availability, and operational efficiency Manage vendor relationships for lab equipment and services, ensuring cost-effectiveness and timely delivery. Qualifications: We're seeking individuals who thrive in a fast-paced, collaborative startup and possess exceptional problem-solving and communication skills and a strong aptitude for taking initiative and learning. Additionally we value individuals who practice and instill user empathy. The following skills are essential for this role, Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field with a minimum of 5 years of experience in lab administration or IT infrastructure management. Experience in the design and implementation of datacenters including power management, rack selection and cabling/optics technologies. Solid understanding of networking principles and technologies (e.g., TCP/IP, VLANs, routing, switching). Familiarity with lab automation tools and scripting languages (e.g., Python, Bash) is a plus. Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical teams and solid organizational skills is a must. Comfortable taking initiative, asking clarifying questions, and driving solutions within a fast-paced environment. Why Us: Our company bolsters all the advantages of working at a startup with the expertise of a seasoned team who have successfully built startups into thriving companies. Here you'll have the unique opportunity to enable our growth and define datacenter standards, establish best practices from the ground up, and directly influence the direction of our infrastructure. If you are excited to implement cutting-edge labs that look like data centers and define operational best practice and be a part of shaping a burgeoning company, this is the place for you.

E-Commerce company Job Description This is an 12 hour shift (6:30am - 6:30PM PST) role. Will be on for multiple shifts, and then have multiple days off. • Manage and monitor systems to drive troubleshooting and tuning • First and second tier resolution of production issues and alerts • Understand all components of the our company site infrastructure in order to analyze impact of alarms and other system messages • Work with external teams to diagnose complex problems and drive resolution • Utilize industry standard and custom tools to diagnose and resolve production issues • Resolve errors and alarms quickly and provide timely escalation • Complete tasks required to maintain service levels and availability of all site features and functions • Help lead development efforts, especially in tools and automation projects • Perform Systems Engineering Tasks as needed • Coordinate with vendors and assist in hardware replacements. • At all times ensure efficient and reliable Education Bachelors Degree or Equivalent Benefits - Full Relocation Assistance Available - Yes Bonus Eligible - Yes Interview Travel Reimbursed - Yes Candidate Details 5+ to 7 years experience Management Experience Required - No Minimum Education - Bachelor's Degree Willingness to Travel - Occasionally Additional Details Location: San Jose Industry: Information Technology - Internet / E-Commerce Job Category: Engineering - Systems Visa Candidate Considered: Yes QualificationsJob Requirements • 5+ years of Unix Systems Engineering Experience • Ability to manage and troubleshoot large scale systems and high transaction web operations environments • Passionate about Operations - you like to make things run and fix them when they break • Ability to work on many tasks simultaneously in a high-pressure environment • Willing to work in a shift model during the day, 12 hours a shift, multiple shifts in a row • Experienced with large and distributed systems like cloud computing (Hadoop,) web services, multi-tier serving architectures etc. • Knowledge of common system administration tools, Networking (LAN and WAN,) Unix, Windows, Load balancers, DNS, TCP/IP and Storage technologies • Advanced working experience with scripting especially in creating tools to automate repetitive tasks • Familiarity on clustering concepts especially VERITAS • Advanced knowledge of Perl, PHP, Python or Ruby • Be familiar with Agile software development practices • Production experience with large scale system deployment and configuration tools • Proven problem solving skills with an emphasis on quick problem resolution • Excellent verbal, written and documentation skills Additional Information All your information will be kept confidential according to EEO guidelines. Direct Staffing Inc

Hadoop Administrator About the Team: The mission of the Big Data Operations team is to help teams harness the power of Big Data by providing reliable and robust platform. We're currently building NextGen Big Data platform on AWS, while we maintain and scale the existing platform in our datacenters to meet current demands. We're responsible for building, capacity planning, security, and disaster recovery for our NextGen platform in AWS. It is very important for us to provide greater visibility into the operational telemetry of our Big Data platform via collecting logs and metrics from various sources and setup alarms accordingly to identify issues proactively rather than reacting to them. What you'll do: In this job, you'll design, build, scale and maintain the infrastructure in both datacenter and AWS to support Big Data applications. You will design, build, and own the end-to-end availability of Big Data platform in both AWS and datacenter. You will improve the efficiency, reliability, and security of our Big Data infrastructure, while making sure that our developers & analysts have a smooth experience with it. You will work on automation to build and maintain new platform on AWS. You will build custom tools to automate day-to-day operational tasks. You will be responsible for setting the standards for our production environment. You will take part in 24X7 on-call rotation with the rest of the team and respond to pages and alerts to investigate issues in our platform. What you'll have: Strong experience with Hadoop ecosystem like HDFS, Yarn, Hive, Spark, Oozie, Presto and Ranger MUST have strong experience with Amazon EMR. Good working experience with RDS and good understanding on IaaS, PaaS Strong foundation of Hadoop security including SSL/TSL, Kerberos, Role based authorization Performance tuning experience of Hadoop clusters, ecosystem components and MR/Spark jobs Experience with Infrastructure automation using Terraform, CI/CD pipelines (GIT, Jenkins etc), and configuration management tools like Ansible Able to leverage technologies like Kubernetes/Docker (ELK) to help our Data Engineers/Developers scale their efforts in creating new and innovative products. Experience with providing and implementing monitoring solutions based on logs using CloudWatch, CloudTrail and Lambda etc. Ability to do post-mortem if something bad happens to your systems. Identify what went wrong and provide detailed RCA. Proficiency in Bash & Python or Java Good understanding of all aspects of JRE/JVM and GC tuning Hands-on experience with RDBMS (Oracle, MySQL) and basic SQL Hands-on experience with Snowflake is a plus Hands-on experience with Qubole and Airflow is a plus

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking an experienced Physical Security Systems Contractor to provide break-fix support for our enterprise security infrastructure. This role will focus on troubleshooting and resolving issues reported by our Global Security Operations Center (GSOC) team through our Jira ticketing system. The contractor will work on-site in San Francisco with cutting-edge security technologies and coordinate with field integrators to ensure rapid resolution of critical security system issues. Key Responsibilities: Monitor and respond to break-fix tickets in Jira submitted by GSOC team during business hours Perform troubleshooting and diagnostics on physical security systems including: Access Control Systems Video Management Systems (VMS) Visitor Management Systems Network-connected security devices Analyze device and network connectivity issues using system logs and diagnostic tools Determine root cause of system failures and implement software-based solutions when possible Coordinate with field integrators when hardware replacement or on-site intervention is required Provide clear dispatch instructions and technical guidance to integrators Ensure proper resolution validation before integrator departure from site Maintain detailed documentation of troubleshooting steps and resolutions in Jira Escalate complex issues to appropriate vendor support channels when necessary Participate in post-incident reviews to identify preventive measures Required Technology Experience: Video Management: Axis cameras and video solutions, Genetec Security Center VMS, Sureview immersive video management Access Control: Wayvelinx cloud-based access control systems AI/Analytics: Alcatraz.ai facial authentication, Ambient.ai computer vision analytics Network troubleshooting for IP-based security devices Enterprise security system architecture and integration Required Qualifications: Minimum 5 years of hands-on experience with enterprise physical security systems Strong experience with IP networking, VLANs, and network troubleshooting Proficiency with Jira or similar ticketing systems Experience coordinating with field technicians and integrators Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple concurrent issues Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location Preferred Qualifications: Industry certifications (e.g., Genetec, Axis, networking certifications) Experience with enterprise-scale deployments Knowledge of cybersecurity best practices for physical security systems Previous GSOC or NOC experience Experience with vendor escalation processes Bay Area experience preferred Key Performance Metrics: Average ticket resolution time First-call resolution rate Customer satisfaction scores from GSOC team Successful integrator dispatch coordination rate Working Conditions: Full-time on-site presence required at San Francisco location Standard business hours: 8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for critical system issues Professional office environment Compensation Estimated Pay Range: 75K-85K Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

We're looking for a skilled Sr. System Administrator to join our client's dynamic and expanding technology team. This individual will play a key role in delivering secure, high-quality technical support across a distributed workforce, with a strong emphasis on executive-level service and operational excellence. This is a fully onsite role in the San Francisco Bay area. Responsibilities: Provide responsive, high-touch IT support for both remote, in-office staff, and Executives Administer Microsoft 365 tools including Exchange, SharePoint, Teams, and compliance features. Manage user/device lifecycle and access policies in Hybrid Azure AD. Oversee endpoint management across Windows, mac OS, iOS, and Android platforms. Troubleshoot and support collaboration and security tools across the enterprise. Execute full-cycle onboarding/offboarding including account setup, device provisioning, and access control. Maintain IT asset inventory and lifecycle processes from procurement to decommissioning. Collaborate with internal teams to enhance systems, processes, and user experience. Participate in technology initiatives including upgrades, integrations, and automation. Provide on-call support as part of a global rotation. Communicate clearly and empathetically across all levels of the organization, maintaining a high standard of service. Qualifications: Minimum 5 years of experience in IT support or systems administration Proficient in managing Microsoft 365 and Hybrid Azure AD environments. Hands-on expertise with Intune for endpoint and mobile device management. Advanced mac OS support experience, including administration via Jamf. Strong support capabilities for collaboration tools including Zoom, Slack, and mobile platforms (iOS/Android). Familiarity with enterprise-grade security tools such as email filtering, cloud access security brokers, and endpoint protection. Experience with IT asset lifecycle platforms (e.g., ServiceNow, Snipe-IT), including compliance and reporting. Proven track record executing onboarding/offboarding processes with attention to security and user experience. Solid understanding of networking principles including VPN, Wi-Fi, and cloud security. Excellent communication skills and comfort working with senior stakeholders. Ability to prioritize effectively in a fast-moving, service-oriented environment. Bachelor's degree preferred or equivalent professional experience. Bonus: Background in venture capital, wealth management, or financial services. Benefits: 100% paid Medical, Dental, Vision 401k match with immediate vesting 4 weeks PTO FSA, HSA, EAP, and Commuter Programs Parenting and fertility support Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Job Title: Senior Systems Administrator Job Type: Fulltime Work Schedule: Onsite 5 days a week Salary: $130000 - 140000/Yearly The Systems Engineering team is responsible for architecting, building, automating, and managing our server Infrastructure at our campus in Fremont, CA and our public cloud providers. As a Senior Systems Administrator, you will work with talented colleagues on challenging projects within the IT Infrastructure. You'll bring a proactive approach to server infrastructure management and support, addressing both immediate operational requirements and long-term systems stability. You'll enjoy this team if you like working in a highly collaborative environment focused on being entrepreneurial, agile, and responsive. This position will be located in our Fremont, CA headquarters. Responsibilities Implement, and maintain various Linux (Red Hat, CentOS, Ubuntu, etc.) server infrastructures (physical and virtual), focusing on scalability, reliability, and security. Perform systems maintenance and system upgrades including service packs, patches, hot fixes, and security configurations. Monitor server performance, ensure system availability and reliability, and provide optimization recommendations. Troubleshoot server infrastructure problems, outages, and ensure rapid resolution of system incidents. Work with the latest compute and storage management tools Establish & maintain a strong relationship with the business including local, remote, and regional users regarding server technology solutions. Document server configuration and operational procedures. Establish & maintain healthy working relationships with all technology departments Be viewed as a knowledgeable and reliable technical resource across all infrastructure technologies. Ensure the business understands our service portfolio by translating technical solutions into simple to understandable dialogue Manage and support Public Clouds associated security, compute and storage services like virtual machines, kubernetes, db, storage, etc. Partner with the InfoSec team to ensure Security best practices are enforced in an effective and scalable manner. Qualifications: 3+ years of hands-on experience with Linux administration and application resource utilization monitoring. 3+ years of experience in systems administration with a strong focus on Linux environments. Proficiency in shell scripting and automation tools (e.g., Ansible, Puppet, Chef). Experience with virtualization technologies (e.g., VMware, KVM). Solid understanding of networking concepts (TCP/IP, DNS, DHCP, firewalls). Familiarity with monitoring tools (e.g., Nagios, Zabbix, Prometheus). Experience with cloud platforms (AWS, Azure, GCP) is a plus. Strong problem-solving and analytical skills. Excellent communication and documentation abilities. Minimum 4-year college degree in Management Information Systems, Computer Science, or equivalent discipline. Linux Certification a plus. Cloud Certification a plus. Ability to walk and stand on cement floors for long periods. Ability to stand, stoop, bend and performing repetitive tasks. Must be able to lift to 30 pounds at a time. Prolonged periods of sitting at a desk and working on a computer About Maxonic: Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients. Interested in Applying? Please apply with your most current resume. Feel free to contact Pramod Kumar (******************** / *************** for more details.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As a member of our IT Desktop Support Team, you will be a key technical resource for our local and remote colleagues. You will leverage your multitasking abilities and expert communication skills to provide exceptional support, resolving a wide range of computer hardware and software issues. We are looking for an analytical and agile professional who thrives in a fast-paced, evolving environment and is dedicated to delivering timely and effective solutions. Your Impact Provide comprehensive IT support for all aspects of user account setup, system maintenance, software patching, antivirus management, and system imaging. Perform break/fix support for both PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and other IT hardware. Manage your individual workflow and ticket queue effectively using our IT ticketing system. Follow standard operating procedures (SOPs) and escalate complex issues to senior staff when necessary. Support mobile users on both iOS and Android platforms. Develop and maintain productive, professional relationships with all users, including executive staff. Participate in an on-call rotation for after-hours and weekend support as needed. Qualifications Your Experience A strong service-oriented mentality, with excellent communication, interpersonal, and collaboration skills. 4 years technical experience with Windows 11, mac OS, Google Suite, and Microsoft Active Directory. Experience with system imaging, VPN, basic networking, and network connectivity, including `802.11x. Demonstrated knowledge of PC and Apple hardware, as well as mobile devices (iOS/Android). Recent experience using remote access tools such as MS Remote Desktop and Zoom to support a remote workforce. Proficiency in using AI-driven tools (e.g., Copilot, Gemini) for both reactive troubleshooting and proactive automation. This includes querying AI assistants to rapidly generate solutions and scripts, as well as applying AI to automate routine processes like user onboarding and patch management. Additional Information The Team The Employee Success Team is responsible for building and supporting technology that creates positive experiences for our employees. Our priority is to ensure all our offerings are user-friendly and easy to understand. We thrive in a high-performance environment, driven by individuals who are determined to find solutions. Our team is committed to achieving new levels of technical excellence, and we are intrinsically motivated to deliver our best work to date. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $74000 - $120000/YR/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.