Administrator job description
Updated March 14, 2024
7 min read
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Example administrator requirements on a job description
Administrator requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in administrator job postings.
Sample administrator requirements
- Bachelor's degree in business administration or a related field.
- Proficient in Microsoft Office Suite.
- Experience with scheduling and budgeting.
- Knowledge of office management procedures.
- Ability to prioritize tasks.
Sample required administrator soft skills
- Excellent verbal and written communication.
- Strong problem-solving and decision making skills.
- Attention to detail and accuracy.
- Proactive attitude and ability to work independently.
- Able to work in a team environment and build relationships.
Administrator job description example 1
Apple administrator job description
Santa Clara Valley (Cupertino),California,United States
Operations and Supply Chain
+ Skilled in task management. Able to effectively direct traffic, organize and work with logistical conflicts.
+ Ability to identify probable root cause within a complex system.
+ Ability to use available resources to support escalation paths to the appropriate DRIs.
+ Ability to receive high level direction and determine how to implement tasks to best accomplish goals
+ Excellent communication, organizational and collaboration skills.
+ Change agile and remains flexible during business pivots.
+ Experience with Atlassian tools such as Jira and Confluence preferred
**Description**
Serve as the main point of contact for our Test Engineers on priority, logistics and scheduling. Manage all Atlassian workflows and structure for the Org Jira project. Highlight and escalate emerging issues and trends across failure modes. Drive the resolution of all incoming tickets during business hours This includes: - Spearheading the collection and verification of details such as probable root cause, faulted component, priority level, relevant stakeholders, etc. - Partnering with the appropriate support teams for further investigation or triage. - Gather any missing information from the above for the post resolution review process. - Tracking trends in novel issues and ensuring faults are well documented and not becoming stale.
**Education & Experience**
Bachelors degree in Computer Science/Engineering discipline or 1-2 2+ years experience in a technical support and/or administrative role preferred Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
**Additional Requirements**
**Apple Footer**
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .
Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .
Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .
Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.
Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .
Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .
Operations and Supply Chain
+ Skilled in task management. Able to effectively direct traffic, organize and work with logistical conflicts.
+ Ability to identify probable root cause within a complex system.
+ Ability to use available resources to support escalation paths to the appropriate DRIs.
+ Ability to receive high level direction and determine how to implement tasks to best accomplish goals
+ Excellent communication, organizational and collaboration skills.
+ Change agile and remains flexible during business pivots.
+ Experience with Atlassian tools such as Jira and Confluence preferred
**Description**
Serve as the main point of contact for our Test Engineers on priority, logistics and scheduling. Manage all Atlassian workflows and structure for the Org Jira project. Highlight and escalate emerging issues and trends across failure modes. Drive the resolution of all incoming tickets during business hours This includes: - Spearheading the collection and verification of details such as probable root cause, faulted component, priority level, relevant stakeholders, etc. - Partnering with the appropriate support teams for further investigation or triage. - Gather any missing information from the above for the post resolution review process. - Tracking trends in novel issues and ensuring faults are well documented and not becoming stale.
**Education & Experience**
Bachelors degree in Computer Science/Engineering discipline or 1-2 2+ years experience in a technical support and/or administrative role preferred Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
**Additional Requirements**
**Apple Footer**
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .
Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .
Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .
Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.
Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .
Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .
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Administrator job description example 2
Teleperformance USA administrator job description
Coordinating support for all leave of absence (LOA) requests with our third-party administrator. You will effectively manage all employee leaves to ensure compliance with the Family and Medical Leave Act, ADA, related Federal and state employment laws, and company guidelines.
You will respond to all related inquiries and document case information within specified SLAs, track all LOA's and subsequently confirm return to work status while providing the best experience to our employees.
Responsibilities:
- Administer LOA programs and coordinate with our third party administrator while acting as the initial point of contact for employees.
- Communicate with employees to clarify policy, eligibility criteria, and other program elements while providing exceptional customer service, meeting SLA's, and documenting all cases.
- Function as a SME regarding all Federal and state leave management laws and guidelines.
- Administer Family Medical Leave Act to include auditing hours taken for intermittent leave while assisting appropriate leadership with cases of potential abuse.
- Track LOA's using appropriate reporting to initiate return to work process.
- Proactively communicate any accommodation and return to work information as appropriate to employee's supervisors/managers.
- Be responsible for drafting any correspondence required to prompt employee return.
- Proactively coordinate with the HR Knowledge Center team, Manager of Benefits Administration, and the Legal Department regarding complex cases to mitigate risk of non-compliance.
- Initiate termination process in conjunction with Operations / departmental leadership if an employee fails to return from leave.
- Meet all required SLAs associated with managing LOA programs and documenting cases.
Qualifications:
- Bachelor's degree in Business, Human Resources, or equivalent experience
- 3-5 years of experience in managing leave cases preferred.
- Comprehensive knowledge of LOA laws at Federal, state, and local level.
- Excellent Organizational skills to track large number of LOA's, coordinate returns, extensions, etc.
- Strong critical thinking skills and ability to use thoughtful judgment on complex and sensitive issues.
- Ability to analyze, problem solve, and manage multiple priorities in a fast-paced environment.
- Outstanding communication skills, both verbal and written, with diverse groups of associates.
- Ability to work independently or with a team.
- Ability to adapt and effectively manage change.
- Ability to do business with an absolute commitment to the TP USA Values.
You will respond to all related inquiries and document case information within specified SLAs, track all LOA's and subsequently confirm return to work status while providing the best experience to our employees.
Responsibilities:
- Administer LOA programs and coordinate with our third party administrator while acting as the initial point of contact for employees.
- Communicate with employees to clarify policy, eligibility criteria, and other program elements while providing exceptional customer service, meeting SLA's, and documenting all cases.
- Function as a SME regarding all Federal and state leave management laws and guidelines.
- Administer Family Medical Leave Act to include auditing hours taken for intermittent leave while assisting appropriate leadership with cases of potential abuse.
- Track LOA's using appropriate reporting to initiate return to work process.
- Proactively communicate any accommodation and return to work information as appropriate to employee's supervisors/managers.
- Be responsible for drafting any correspondence required to prompt employee return.
- Proactively coordinate with the HR Knowledge Center team, Manager of Benefits Administration, and the Legal Department regarding complex cases to mitigate risk of non-compliance.
- Initiate termination process in conjunction with Operations / departmental leadership if an employee fails to return from leave.
- Meet all required SLAs associated with managing LOA programs and documenting cases.
Qualifications:
- Bachelor's degree in Business, Human Resources, or equivalent experience
- 3-5 years of experience in managing leave cases preferred.
- Comprehensive knowledge of LOA laws at Federal, state, and local level.
- Excellent Organizational skills to track large number of LOA's, coordinate returns, extensions, etc.
- Strong critical thinking skills and ability to use thoughtful judgment on complex and sensitive issues.
- Ability to analyze, problem solve, and manage multiple priorities in a fast-paced environment.
- Outstanding communication skills, both verbal and written, with diverse groups of associates.
- Ability to work independently or with a team.
- Ability to adapt and effectively manage change.
- Ability to do business with an absolute commitment to the TP USA Values.
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Administrator job description example 3
UPS administrator job description
The ideal candidate for Administrative Assistant III will have two or more years' experience in a fast-paced office environment. The candidate will have strong analytical, oral/written communication, problem solving, basic research, attention to detail and time management skills.
Administrative Assistant III may be responsible for:
+ Execute a comprehensive examination of various documents including commercial invoices, international bills of lading, and shipping documents to ensure completeness and accuracy.
+ Research and correct errors resulting from incorrect pre-advise information.
+ Compile and save shipping documents (paper or electronic) to comply with government regulations.
+ Preparation of complex reports/presentations
+ Analysis using various software packages and databases, e.g. MS Access
+ Determining methods and procedures for completing complex tasks
+ Providing advanced office support knowledge and skills
+ Preparing and/or coordinating information for internal and external contacts
+ All other task as assigned by supervisor and or manager.
+ This job description is intended to describe the general nature and level of work being performed by persons assigned to this classification. It is not intended to be an exhaustive list of all job responsibilities, duties and skills required for this position.
+ Individuals who accept this job opportunity will be expected to be flexible in assisting with coverage in other departments, during fluctuations in volume, vacation coverage or leave of absence coverage and as required by their management team.
**Minimum Requirements:**
+ HS Diploma or equivalent
+ Two or more years office support experience
+ Demonstrated ability to manage multiple tasks in a fast-paced environment under minimal supervision with a high attention to detail
+ Strong analytical, oral/written communication, problem solving, basic research, attention to detail and time management skills
+ Proficiency in Microsoft Office (Word, Excel, Access, and Outlook)
+ Accurate and rapid data entry
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
**Company:** UNITED PARCEL SERVICE
**Category:** Operations
**Location:** Hebron,Kentucky
Administrative Assistant III may be responsible for:
+ Execute a comprehensive examination of various documents including commercial invoices, international bills of lading, and shipping documents to ensure completeness and accuracy.
+ Research and correct errors resulting from incorrect pre-advise information.
+ Compile and save shipping documents (paper or electronic) to comply with government regulations.
+ Preparation of complex reports/presentations
+ Analysis using various software packages and databases, e.g. MS Access
+ Determining methods and procedures for completing complex tasks
+ Providing advanced office support knowledge and skills
+ Preparing and/or coordinating information for internal and external contacts
+ All other task as assigned by supervisor and or manager.
+ This job description is intended to describe the general nature and level of work being performed by persons assigned to this classification. It is not intended to be an exhaustive list of all job responsibilities, duties and skills required for this position.
+ Individuals who accept this job opportunity will be expected to be flexible in assisting with coverage in other departments, during fluctuations in volume, vacation coverage or leave of absence coverage and as required by their management team.
**Minimum Requirements:**
+ HS Diploma or equivalent
+ Two or more years office support experience
+ Demonstrated ability to manage multiple tasks in a fast-paced environment under minimal supervision with a high attention to detail
+ Strong analytical, oral/written communication, problem solving, basic research, attention to detail and time management skills
+ Proficiency in Microsoft Office (Word, Excel, Access, and Outlook)
+ Accurate and rapid data entry
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
**Company:** UNITED PARCEL SERVICE
**Category:** Operations
**Location:** Hebron,Kentucky
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Updated March 14, 2024
Updated March 14, 2024