Customer Relationship Management Administrator
Administrator job in Southfield, MI
will be responsible for the day-to-day management of our corporate CRM system
(Followup CRM). The CRM system is shared across many divisions in North America. The CRM is a
crucial part of our business development, project pipeline and estimating logs. It is also accessed
for analytical data in M&A.
This role ensures data accuracy, user support, and system evolution in collaboration with our CRM
software provider. The CRM System Administrator will play a pivotal role in onboarding new users, integrating acquired companies [into the CRM], and driving consistent adoption across divisions.
Key Responsibilities
Data Management
Periodically vet, scrub, and reconcile CRM data to maintain accuracy and consistency.
Align and integrate data from newly acquired companies into the corporate CRM.
User Administration
Maintain and manage user accounts, permissions, and access levels.
Ensure onboarding and training programs are completed by new users.
Provide ongoing support to users and department leaders to ensure proper procedural use.
Responsible for maintaining proper entry and maintenance of companies and owners.
System Development & Collaboration
Coordinate data requirements from our Finance, Accounting and M&A teams.
Partner with the CRM software provider to enhance system functionality, reporting, and customization.
Gather feedback from users and communicate system improvement needs to the provider.
Develop and implement integration plans for acquired companies, including data alignment, reconciliation, and training.
Training & Adoption
Facilitate onboarding sessions and refresher training for employees across divisions.
Serve as the primary point of contact for CRM-related inquiries and troubleshooting.
Promote best practices to maximize CRM adoption and value across the organization.
Qualifications
Organized and attentive to details.
Bachelor's degree in Business, Information Systems, or related field preferred.
3+ years of experience in CRM administration, customer support, or data management.
Success in change management and cross-functional collaboration.
Strong technical aptitude with the ability to quickly learn and adapt to new software.
Excellent communication, problem-solving, and organizational skills.
Experience with mergers and acquisitions integration is a plus.
Prior experience in construction or related industries is advantageous but not required.
Support Engineer
Administrator job in Ann Arbor, MI
Sintela is a global leader in fiber optic sensing technology with over 20 years of industry expertise. The company specializes in delivering state-of-the-art ONYX Distributed Acoustic Sensing (DAS) units, known for their unparalleled sensitivity. Utilizing AI-based algorithms trained on over 1,000,000 hours of real-world data, Sintela provides advanced solutions for various industries. The organization is committed to innovation and excellence, driving cutting-edge developments in the field of fiber optic sensing.
Role Description
This is a full-time, on-site Support Engineer role based in Ann Arbor, MI. Responsibilities include providing technical support for existing systems, troubleshooting hardware and software issues, assisting customers in resolving technical queries, and ensuring smooth system operations. The role also involves integrating feedback from customers to improve service quality and system performance.
Qualifications
Experience in Troubleshooting and providing Technical Support for hardware and software systems
Strong Customer Support and Customer Service skills with a focus on client satisfaction
Proficiency in working with various Operating Systems
Ability to communicate effectively and provide solutions in a fast-paced environment
Bachelor's degree in Engineering, Computer Science, or a related technical field preferred
Previous experience in the fiber optic sensing or a related technology field is an advantage
Availability to work on-site in Ann Arbor, MI
IT Cloud and Systems Administrator
Administrator job in Livonia, MI
The IT Cloud and Systems Administrator will be responsible for the design, implementation, and maintenance of DMP's IT systems. This role requires a highly skilled professional with extensive experience in managing complex, hybrid IT environments across 2 locations. The ideal candidate will be a disciplined, proactive problem-solver with a strong background in systems administration, network management, security and transitioning data and/or servers to new locations.
Main Duties and Responsibilities
Server & Network Administration
Perform server administration tasks, including user/group/LDAP administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
Analyze and monitor datacenter performance, health, and utilization with software management tools and respond to hardware issues as they arise; determine specifications, install, deploy, test, and maintain new servers and virtual machines as needed
Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, security, support internet, intranet, LANs, WANs, and network segments
· Configure and maintain LAN/WAN, firewalls, VPNs, and switches.
· Ensure secure and reliable FTP data transfers from international partners
· Design, install, configure, and maintain computers, servers, networks, and related infrastructure
· Monitor systems performance and ensure reliability and availability
· Troubleshoot and resolve hardware, software, and network issues
· Perform regular system backups and recovery procedures and audits
· Develop and maintain documentation for systems and processes
· Deploy scalable processing frameworks using cloud or software-defined hardware, or server-less approaches where applicable
Work closely with Software Engineers to develop automated deployment strategies for seamless, well-tested and reliable processing pipelines
Stay current with IT industry trends and emerging technologies
Recommend and implement best practices for achieving high reliability, scalability and cost optimization
Database and Security Administration
Support PostgreSQL databases and remote access systems.
Implement and manage robust security measures to protect network infrastructure, servers, databases, and cloud environments.
Conduct regular vulnerability assessments, penetration testing, and security audits to identify and mitigate risks.
Monitor security logs and alerts to proactively detect and respond to threats, intrusions, and anomalies.
Ensure compliance with industry standards and regulations such as ISO 27001, NIST, and GDPR where applicable.
Manage firewalls, antivirus software, endpoint protection, and intrusion detection/prevention systems (IDS/IPS).
Develop and enforce security policies, access controls, and user authentication protocols.
Coordinate incident response efforts and maintain documentation of security events and resolutions.
Stay current with emerging cybersecurity threats and recommend best practices for risk mitigation.
Collaborate with internal teams to ensure secure software development and deployment practices.
Provide training and guidance to staff on security awareness and safe computing practices.
Team Collaboration and Support
Work closely with a small IT team (3 staff members) to support daily operations.
Provide Tier 2/3 support for escalated issues.
Document systems, procedures, and configurations.
Skills, Qualifications, and Competencies
Required Skills
Bachelor's degree in Computer Science, IT, MIS or related field with a Computer/Software Engineering focus.
A minimum of 5 years of professional experience in system administration of cloud and on-premises infrastructure based IT services
Proficiency in Windows and Linux operating systems
Strong knowledge of network protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, firewalls).
Experience with virtualization and container technologies (e.g., VMware, Kubernetes, Docker)
Hands-on experience with at least one of the major cloud platforms (e.g., AWS, OCI, Azure, GCP)
Network troubleshooting and performance tuning.
Proven incident response and security hardening experience
Compliance awareness (e.g., ISO 27001, NIST, GDPR)
Excellent troubleshooting, problem-solving and analytical skills
Familiarity with PostgreSQL and remote access tools.
Strong communication and interpersonal skills
Preferred Skills
Certifications: MCSE, RHCE, CCNA or similar
Experience with DevOps tools (Jenkins, Bitbucket, Docker, Kubernetes).
Scripting in Python or Bash.
Experience with geospatial data or lidar processing is a plus.
Work Environment
On-site presence required at our Livonia, MI office.
Fast-paced office environment with multiple priorities and competing demands
Regular office hours with some requirements for additional work during busy times.
May work for long periods reviewing data on computer
Occasional 15-20% travel to office in California
Assets
Experience with test driven DevOps
Experience with continuous integration environments
Experience with configuration management & ALM systems such as Atlassian, Jenkins, Bitbucket, and Polarian is a plus
Moving servers and/or data to across servers a plus
Coding using python
Domain knowledge of Geospatial subject domain
Disclaimer
This job description is not designed to be a complete list of all activities required to be successful in the above position. DMP NA retains the right to change or assign other activities to this position.
Information Technology System Administrator
Administrator job in Oak Park, MI
IT Systems & Operations Administrator
Imagine working in a place where your manager truly believes in your personal and professional development.
It's not imaginary. It's image One.
It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment.
We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions.
We strive for life balance, not work-life balance. We genuinely want you to be happy.
We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!”
No secrets here! We practice open book management, so you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro and you'll be financially rewarded through our profit bonus program.
We hire awesome people who strive to deliver extraordinary service. We're looking for an experienced Sales Development Representative to join our growing team. We'd love to talk to you!
Who We Are
ImageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that?
What will your Responsibilities be?
Maintain regular and routine attendance, either onsite or remotely as scheduled.
Fulfill all duties outlined in the IT Systems & Operations Administrator Accountability Sheet.
Provide first-level IT support for hardware, software, networking, mobile devices, and AV/IT systems at the Oak Park office.
Manage IT onboarding and offboarding processes, including equipment requests, asset tracking, and lifecycle management.
Administer core business systems including Microsoft 365, ERP, CRM (SalesChain), Laserfiche, workflow tools, and security platforms.
Monitor backups, system performance, and security alerts, escalating issues to senior IT or the Managed Service Provider (MSP) as needed.
Collaborate with the Managed Service Provider on infrastructure maintenance, incident response, and system upgrades.
Coordinate vendor support for third-party applications (e.g., HubSpot, ECI, SalesChain, etc.).
Lead and contribute to continuous improvement initiatives, such as automation, process optimization, and system enhancements.
Provide emergency after-hours support when required.
Deliver an eXtraordinary IT experience for internal and external stakeholders through responsiveness, professionalism, and proactive service.
Prepare and deliver ad hoc and routine IT reports for leadership and operational review.
What do you need to have?
3-5 years of IT support, systems administration, or related technical role
Experience with IT service management, infrastructure monitoring, and ticketing systems
Preferred: CompTIA A+, Network+, Security +
Microsoft or Cisco Certification
SQL Certification
Hands on Knowledge of Microsoft 365, Active Directory, CRM/ERP Systems (EA, Sales Chain, or others), and collaboration platforms; IT Ticket Systems
Management/Knowledge of Huntress MDR Software, VMware
Power PDF and general management/oversight of 3rd party software
Hands on knowledge of rack mounts, tower server, ups, access points, and cabling infrastructure
Excellent communication skills, both written and verbal
Perks of this position
Amazing workplace culture
Medical, Prescription Drug, Dental and Vision Benefits
Health Savings Account benefits
Flexible Spending Account benefits
Company paid Life Insurance
Matching 401K savings instrument
Paid Time Off Program
Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off
Senior System Administrator
Administrator job in Brighton, MI
The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in 17 countries and regions, the Group brings its extensive range of products to customers all over the world.
Toyoda Gosei North America (headquartered in Troy, MI) has an opening for a Senior Systems Administrator in the
Computer Information Systems
department. The Sr Systems Administrator functions with a high degree of autonomy, and is responsible for professional-level system and software administration for AS/400, EDI, Info Future Three, and others as assigned for Toyoda Gosei (TG) North America Corporation (TGNA) and TGNA Manufacturing Companies (AMCs).
Essential Duties and Responsibilities
• Administer, maintain, and support AS/400 systems, including security, backups, performance, and user support.
• Manage and support Infor Future Three software, ensuring seamless integration with business processes.
• Lead setup and implementation of EDI, shipping, and invoicing software for new North American Manufacturing Companies (NAMCs) and customers.
• Act as a resource to internal teams and external customers for shipping, labeling, and EDI-related issues, ensuring timely resolution.
• Partner with Accounting to identify and resolve outstanding receivables.
• Configure and maintain security for AS/400 and Infor applications, including user provisioning, access reviews, and audit reporting.
• Develop and maintain reports in IBI and AS/400 to support business needs related to shipping, EDI, and invoicing.
• Coordinate end-to-end implementation and testing of new customer business processes.
• Monitor EDI data flow to ensure optimal system performance and reliability.
• Drive optimization by being actively engaged in continuous improvement efforts (kaizen) such as streamlining processes, optimizing systems and enhancing overall efficiency
• This role requires the completion of other duties as assigned
Required Education, Experience, and Skills
Certifications and Education
• Bachelor's degree in Computer Science or related field is required, or equivalent years of relevant experience is required
Experience
• Minimum of 3 years of experience in a systems analysis or application program development function is required
Physical Requirements
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Technology Competencies
• Proficiency using Microsoft Office Suites 2016 or newer is required
• Demonstrable experience working with AS400, IBI and Infor Software is required
Work Environment
• Hybrid Environment, mainly Office Environment but some Plant Environment required
Additional Competencies
• Ability to consistently meet deadlines is required
• Effective verbal, non-verbal, negotiation and written communication skills are required
• Ability to sustain a high degree of professionalism in interacting with internal and external customers is required
• Effective attention to detail, problem solving, analytical and organizational skills are required
Benefits (subject to eligibility):
• Hybrid Work Style (if eligible)
• Insurance (Health, Dental, Vision, Prescription Drug Program)
• Company Paid STD, LTD, Life, and AD&D
• Generous Employer Contribution to HSA
• Short and Long Term Disability
• 401K Company Match
• Paid Time Off/Holidays
• Free Employee Assistance Plan (EAP)
• Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.)
• Multiple Free Wellness Programs Offered
Oracle Database Administrator
Administrator job in Farmington Hills, MI
The Database Administrator is responsible for all aspects of database administration, configuration and deployment of Oracle databases and database build packages in the Production environment as well as other non-production environments. The Database Administrator will collaborate with internal and external teams to optimize and update database operations and ensure continuous improvement in monitoring and performance.
Job Responsibilities
Performs all work in accordance with company's quality programs, standards and procedures.
Provides technical leadership to the development team in resolving development and implementation issues related to the database infrastructure.
Responsible for participation in determining strategic architecture direction.
Review technical documents to ensure consistency, accuracy and compliance with enterprise directions and security standards.
Devise plans for patching and upgrading the database infrastructure.
Develop and maintain all standards pursuant to data structures and models, review data models and frameworks/blueprints.
Responsible for performance tuning of data retrieval and data loading program units.
Responsible for capacity planning and performing Volumetric Analysis.
Work with clients, business analysts, technical staff, and project team members to plan, design, develop, implement, and enhance applications, scripts, procedures, and metadata for relational databases.
Provides full-life cycle product roadmaps for the database infrastructure.
Reviews operational data structures and recommends optimizations and reconfigurations as warranted.
Identify potential strategic data-related technology partners, evaluate and/or assess potential data-related tools and technologies. Work closely with 3rd party vendors to integrate selected packages.Recommend and evaluate new tools and methodologies.
Conduct proof of concept and evaluate new features available for Oracle or related Database technologies and perform cost benefit analysis as applicable.
Maintain safety, security, and privacy standards throughout all areas of responsibility.
Knowledge
The candidate is normally drawn from technology but must have significant understanding of the business.
Prior experience working as a data architect with good exposure to logical data modelling.
Logical/physical database design experience.
Expertise establishing system-wide standards, policies, procedures and methods.
Solid, quantifiable experience in: Metadata standards, Data modeling, ERD & Dimensional.
Participation in large Enterprise Data Warehouse deployments in the role of leading data migration projects in an Oracle RAC or Exadata environment.
Experience in Web based Architecture with exposure to high availability and large-scale technologies such as clustering, load balancers, etc.
Experience configuring and managing Oracle RAC and Exadata solutions, including cluster configuration, storage optimization, Smart Scans, Offloading, and High Availability and Disaster Recovery solutions.
Experience working in containerized environments and with cloud-based infrastructure, middleware, and server solutions.
Skills
Proficient in Microsoft Office products, including but not limited to: Microsoft Word, PowerPoint, Excel, Outlook, and Visio.
4+ years of experience with all aspects of ETL tool configuration and build deployments.
Experienced in RDBMS administration and configuration for large projects.
Prefer knowledge of the STAR and eb XML standards.
Abilities
Excellent verbal and written communication skills.
Ability to think critically and problem solve using industry standard methodologies.
Ability to manage time and multiple priorities.
Ability to document and update standard operating procedures.
Disciplined, detail-oriented, and well organized with a strong background in operational methodology.
Ability to interface and work with varied positions and levels of technical knowledge both within the department and with other departments in the company.
Solid analytical and troubleshooting skills to quickly determine root causes of problems and drive towards solutions.
Must foster a collaborative and collegial atmosphere within a dynamic and fast-paced work environment.
Other Essential Requirements
Bachelor's degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
5+ years of experience as an Oracle RAC or equivalent Database administrator in an RDBMS, MDDB environment.
Customer Service Administrator
Administrator job in Novi, MI
Join Kistler - A Global Leader in Measurement Technology!
At Kistler, we're revolutionizing industries with cutting-edge dynamic measurement technology that helps customers optimize their products and processes. From automotive development to smart manufacturing, our Swiss-engineered sensor solutions are driving the future of electrified drive systems, industrial automation, and emission reduction.
Purpose of the Position: The Customer Service Administrator plays a crucial role in delivering exceptional customer service to both internal teams and external customers. This position provides essential administrative support for Sales and Service activities, ensuring a seamless experience by addressing customer needs, resolving inquiries, and maintaining clear communication. By managing order statuses, repair updates, and service requests, this role ensures that both customers and internal staff receive timely and accurate information, enhancing overall satisfaction and operational efficiency.
Key Responsibilities:
Serve as the primary point of contact for customers, handling non-product related inquiries such as order status, repair updates, quotes, and payments.
Ensure the accuracy of customer quotes, confirming details such as prices, terms, and shipping information.
Convert verified quotes into orders upon receiving and confirming the customer's purchase order.
Generate accurate invoices and ensure they are delivered to customers within the correct timelines.
Proactively communicate with customers regarding delivery updates, purchase order changes, and other relevant information.
Coordinate the processing of service orders for repair shipments and subcontracting, managing incoming repairs and updating databases as needed.
Assist both Inside and Outside Sales Representatives with maintaining and updating the C4C database.
Support quote generation with guidance from Sales teams.
Collaborate with Global Manufacturing Plants to ensure timely product delivery, escalating delays or issues as needed.
Provide Sales Engineers and Managers with requested data and information.
Perform additional tasks as required to support the department and enhance service delivery.
Qualifications:
High school diploma or equivalent.
Two or more years of experience in customer service or a related field.
Familiarity with Export Compliance Procedures.
Ability to interpret shipping manifests, packing sheets, and other documentation related to incoming goods.
Knowledge of transducers and related electronics.
Proficient in Microsoft Office Products.
Strong organizational skills.
Experience with ERP and CRM databases.
Excellent written and verbal communication skills.
Physical requirements: ability to sit at a desk 80% of the workday; ability to use a computer for 80% of the workday; ability to lift 50 lbs.
Why Kistler?
At Kistler, we value your expertise and offer opportunities for professional growth in a global environment. Our competitive benefits package includes:
Medical, dental, vision, life, and disability coverage
401(k) plan with a 4% company match
Generous personal and vacation time
Join a team that's shaping the future of measurement technology. We look forward to meeting you!
Kistler Instrument Corporation is an Equal Opportunity Employer.
Senior Oracle Database Administrator
Administrator job in Detroit, MI
Oracle DBA
Detroit, Dallas, or Philadelphia
$52 - $55 hourly
We are seeking an experienced Oracle DBA with a strong background in Exadata migrations to join a high-impact team. This role involves planning and executing complex database migrations, optimizing performance, and ensuring business continuity during critical transitions. If you have deep expertise in Oracle technologies and thrive in fast-paced environments, we want to hear from you.
Must Haves:
5+ years of Oracle DBA experience with Exadata
Hands-on expertise in RAC, ASM, Data Guard, RMAN
Proven track record leading end-to-end migration projects
Strong troubleshooting and performance tuning skills
Linux/Unix administration experience
Nice to Haves:
Familiarity with cloud migration strategies (OCI, AWS)
Scripting skills (Shell, Python) for automation
Prior work in large-scale enterprise environments
Qualifications:
Bachelor's degree in Computer Science or related field (or equivalent experience)
5+ years Oracle DBA experience with Exadata focus
Strong problem-solving and stakeholder communication skills
Ability to work in hybrid environments and manage multiple priorities
Responsibilities:
Lead Exadata migration projects from planning through execution
Perform database upgrades, patching, and performance tuning
Collaborate with infrastructure and application teams for seamless migration
Implement backup and recovery strategies using RMAN and Data Guard
Document processes and provide post-migration support
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Assistant Administrator
Administrator job in Plymouth, MI
Leads planning process to develop goals for quality care, employee retention and financial
performance.
Assists the day-to-day operations of the facility.
Directs the hiring and training of personnel.
Directs and guides the activities of clinical, administrative and service departments.
Implements control systems to ensure accountability of all departments.
Represents facility at community meetings and promotes programs through various news media.
Monitors performance for achievement of goals and for improvement, and takes corrective action when necessary.
Responsible for census development/marketing
Ensures all employees receive orientation and ongoing training to meet the quality goals of the organization.
Works very closely with Operations, Clinical, Financial, Human Resources and other areas within the company or as directed by the administrator.
Other duties as assigned
Requirements:
Education:
BS in health care administration, business administration, finance, a clinical specialty or equivalent long term care experience.
Licenses/Certification:
Preferred Licensed by the state or eligible for reciprocity as NHA
Meets all criteria for AIT with desire to elevate to NHA
PIc0b6bed4f79f-31181-39230649
Licensed Nursing Home Administrator (LNHA)
Administrator job in Detroit, MI
Are you motivated to be a leader in a skilled nursing community? As a Licensed Nursing Home Administrator (LNHA) with, you will manage, lead and insure profitability of the facility while promoting The Ciena Way.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
Tuition Reimbursement
Responsibilities
Establish financial and programmatic goals for the facility and conduct an annual evaluation of goal achievement.
Provide input into the annual operating budget.
Monitor monthly performance of facility in relation to the budget and intervene as needed.
Recruit, hire and provide orientation/training for a sufficient number of qualified staff to carry out facility programs and services.
Interpret and assure implementation of company policies and procedures.
Insure the highest quality of care is provided at all times.
Qualifications
Minimum of a bachelor's degree or equivalent. Advanced degree preferred.
Proven leadership ability with at least three (3) years of experience as an administrator in either a long-term or sub-acute care facility.
Current administrator's license in the state.
About Ciena Healthcare
Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
Office Services Administrator
Administrator job in Southfield, MI
Office Services Administrator
The Office Services Administrator is responsible for managing the daily operations of Lockwood's corporate office, ensuring a well-organized, secure, and efficient workplace. This role oversees office services, facilities management, and vendor coordination-including IT, security, and equipment-while also supporting executive leadership with administrative tasks and regulatory reporting. The Administrator plays a key role in enhancing the employee experience through onboarding, engagement programs, and internal events. Additionally, they manage technology-related services such as mobile devices and user access, contributing to the overall functionality and success of the organization.
Responsibilities:
Office Services:
Acts as the property manager for Corporate Office by directing and managing support services and building operation functions. Acts as liaison with the landlord.
Works with the third-party security vendor in maintaining the key fob system. Recommends office security best practices.
Creates and manages Office Services' Budget and administers the office lease.
Recommends and coordinates changes to company services that would be a cost savings or time benefit.
Researches, recommends and leases appropriate office equipment. Also, maintains operation of such equipment by scheduling maintenance, communicating repairs and purchasing necessary materials.
Oversee floor space utilization and any office projects.
Receives, distributes, and coordinates the pickup of mail and packages.
Maintains inventory of pantry and office supplies, ensuring all items are adequately stocked.
Organize logistics for internal meetings including scheduling video conferencing setup, catering, preparing meeting materials, and maintaining conference room areas.
Places orders for name tags, ID badges and /or business cards, upon hire or as needed.
Updates and maintains the Lockwood Main Office and Community Directories.
Administrative:
Provide administrative support for the Executive team as needed.
Produce weekly Management Reports.
Completes monthly lender reporting.
Complete regulatory requirements for HUD/MSHDA as directed.
Prepares and distributes seasonal safety reminders along with applicable policies and tracking logs.
Places orders for marketing sales materials (i.e. Brochures, etc.)
Completes Replacement Reserves processing and tracking for HUD, MSHDA and lenders.
Collects & prepares all property Service Contracts.
Prepares W-9s for signature as needed
1099 administration.
Employee Experience:
Ensure all new hires are onboarded seamlessly. Proactively prepares their office area, equipment, and supplies in advance.
Assists HR with coordinating special events including charitable initiatives, etc.
Administers the company's Years of Service recognition program.
Technology:
Assists in managing various technology resources in collaboration with the third-party IT vendor.
Oversees the company's mobile phone program. Responsibilities include issuing company phones to employees, retrieving them upon termination, and monitoring costs and invoices. Additionally responsible for analyzing usage and expenses to identify opportunities for cost savings.
Manages user activation/creation/deletion for all RealPage products
Qualifications:
Four-year degree in business or facilities management and/or a minimum seven years' experience as an Office Administrator, Office Manager or equivalent.
Proficiency in Microsoft Suite products.
Superior attention to detail
Excellent written and oral communication skills
Ability to build relationships with internal and external stakeholders.
An enthusiastic attitude.
Ability to multi-task, take initiative and bring new ideas to the team.
Follow through and complete projects with minimal supervision.
Fosters a collaborative and supportive environment, assisting peers and team members as needed
Auto-ApplyPractice Administrator
Administrator job in Warren, MI
Job Details Michigan Endo - Warren, MI Full Time High School NegligibleJoin our team and lead with vision!
Join Our Dynamic Team as a Practice Administrator for a Premier Endodontic Practice!
Are you a passionate leader with a drive to inspire teams and elevate patient care. Michigan Endodontics a top-tier endodontic practice known for exceptional patient care and advanced dental treatments. We are searching for a talented and driven Practice Administrator (Manager) to oversee the day-to-day operations and guide our practice to new levels of success.
Why Join Us? At
Michigan Endodontics
, we offer more than just a job; we offer the chance to be part of a cutting-edge, compassionate team that sets the gold standard in endodontics. With a state-of-the-art facility, an unwavering focus on innovation, and a supportive work environment, we provide the perfect platform for a Practice Administrator to thrive.
What You'll Do:
Manage daily operations to ensure smooth patient flow, efficient scheduling, and top-notch administrative processes.
Lead, motivate, and mentor a talented team of dental professionals, fostering a positive and collaborative work culture.
Deliver outstanding patient service by overseeing patient relations and addressing concerns with empathy and promptness.
Optimize appointment scheduling, treatment planning, and communication for an exceptional patient experience.
Handle financial duties, including budgeting, billing, insurance claims, and accounts receivable, ensuring financial health.
Ensure compliance with regulatory standards and maintain a clean, organized clinical environment.
Create and implement office procedures that enhance efficiency and elevate patient care.
Build lasting relationships with referring practices and lead marketing efforts to grow our practice's reach.
What We Offer:
Competitive salary with health benefits, life insurance, paid time off, sick days, holiday pay, and 401k w/ matching!
Monthly performance bonuses to reward your hard work!
An inclusive, welcoming workplace culture that thrives on collaboration.
Opportunities for professional development and career growth.
A prime location near parks, shopping, restaurants, gyms, and more!
Additional Perks:
Dental & Vision Insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Employee Assistance Program
Exclusive Employee Discounts
Are You the Right Fit? If you have...
3 years of dental practice management experience
Strong leadership, communication, and organizational skills
Proficiency in dental management software
A solid understanding of dental insurance and billing
Passion for patient-centered care
...then we want to hear from you! Bonus points for administrative experience in specialty dentistry such as endodontics or oral surgery!
Why Wait? If you're ready to lead with purpose and make a lasting impact on both your team and our patients, we encourage you to apply today. Join us in delivering exceptional care and fostering a workplace culture of excellence.
Don't miss out on this exciting opportunity - we can't wait to meet you!
*After submitting your resume, kindly complete a survey that our company uses to so we can see how it may apply to your work related needs as well as our company requirements. ****************************************
Equal Opportunity Employer
Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions of the role.
#INFDM
Site Administrator
Administrator job in Detroit, MI
ViaPath is currently seeking a Site Administrator 3 to join our team. The Site Administrator is responsible for managing key functions of client process administration and operational support. They are also responsible for inputting all information required for inmate accounts, telephone call records and recording.
This position will be based at the client site in Detroit, MI.
Responsibilities
Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients - clearly demonstrating “Service Excellence”
Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times
Manage the PIN / PAN access lists to include enrollments, changes, deletions, etc.
Responsible for resolving any problems that may arise with an inmate call access list or the inmate PIN numbers
Manage portions of the inmate enrollment process to include voiceprint and voice file management
Assist the facility staff with any investigations and or queries and questions pertaining to the inmate telephone system
Point of contact for FACILITY staff for any issues regarding customer account
Compile reports as needed
During any emergency situations at facility, the Site Administrator may be required for on-call duty during evening hours and/or weekends
Create problem tickets and monitor for resolution
Interact in a professional manner with customers to foster positive relationships
Additional tasks as assigned by supervisor
Energize and foster an effective and impactful team environment
During any emergency situations at facility, the Site Administrator may be required for on-call duty during evening hours and/or weekends.
Qualifications
A minimum of 2-3 years of Office Administrative or Clerical work experience
High School Diploma or equivalent is required; post graduate training and/or education is preferred
Basic knowledge of Microsoft Office products to include (Word, Excel, and Outlook)
Strong verbal and written communication skills
Strong customer focus driven skillset; ability to develop strong partnership
Must be pro-active, self-sufficient and highly productive with minimal guidance/supervision
Ability to multi-task and meet deadlines
Must be able to work the assigned hours and any on-call requirements
Candidates must pass a pre- employment background investigation and drug testing screen for ViaPath as well as for the corrections facility (for initial employment, in addition every 3 months thereafter throughout employment)
ViaPath, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government. ViaPath leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation and reducing recidivism rates.
ViaPath is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, pregnancy or pregnancy-related condition, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Auto-ApplyWindows System Engineer
Administrator job in Detroit, MI
Please, review and apply for this position through the QCI system following the link below (Copy and Paste): http://bit.ly/1AQnbLY *You can apply through Indeed using mobile devices with this link. Job Description The Windows System Engineers play a critical role in the design, implementation and administration of our Windows systems. System Engineers ensure the stability, integrity, and efficient operation of the messaging systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems.You must have USA/Canadian Citizenship or your Green Card/EAD.
Responsibilities:
Install, configure and maintain Microsoft Active Directory
Oversee and troubleshoot OS and applications using OS-based, resource kit, and third-party tools
Support a multi-server web farm running IIS 7.x, hosting multiple .NET based applications
Utilize enterprise tools to manage, monitor and secure large enterprise data center environments
Troubleshoot problems and quickly resolve issues
Analyze failures to minimize outages and interruptions
Requirements:
Experience working with Microsoft Active Directory, including the design, implementation, and overall architecture of Active Directory
Bachelor's degree in computer science or similar technical subjects, or at least three years of related work experience
Proven experience performing server systems design, implementation and administration
Proven experience with server class hardware from a major OEM (Dell, IBM, HP, etc.) and Windows server operating systems (2003, 2008, 2008 R2, 2012)
Proven experience working with 64-bit x86 based hardware and 64-bit Windows operating systems
Ability to script and develop using .Net, Powershell, VBScript and related systems
Ability to implement solutions utilizing Microsoft technologies such as Windows Clustering, IIS 7.x, 8.0, DFS, SQL Server 2008, 2008 R2 and 2012, SharePoint 2007/2010, etc.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Part-Time Fire Department Administrative Support
Administrator job in Ferndale, MI
The part-time Fire Administrative Support employee will be responsible for providing administrative support to our Fire Department, assisting in various tasks related to compliance, fire safety, emergency response, and community outreach. This role requires a detail-oriented individual with strong organizational skills and a passion for public safety.
Center Administrator
Administrator job in Ann Arbor, MI
Benefits/Perks
Great small business work environment
Flexible scheduling
Retirement benefits, profit sharing and free financial planning
Paid time off, health insurance, dental insurance, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo manage operations for an urgent care clinic. Manage all non-physician clinic staff. Ensure quality of patient care. Ensure maintenance of clinic building and supplies. Ensure complete and accurate charges are attributed to each patient. Responsibilities
Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions
Supervise, evaluate, and execute performance evaluations of non-provider staff
Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered
Ensure staff compliance with company policies and procedures and state and federal rules and regulations
Lead and organize staff meetings, daily huddles, and in-service programs
Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools
Ensure compliance with front office procedures and accuracy of financial transactions
Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies
Monitor various key performance indicators and put programs in place for continual improvement
Other duties and responsibilities as assigned.
Qualifications
Bachelor's degree preferred
A minimum of two years experience working in a supervisory role in a medical office preferred
Computer proficiency
Demonstrated skills in written, verbal, and consultative communications
Ability to deliver high levels of customer service and achieve customer satisfaction
Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.) and revenue cycle management experience preferred
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyContract Administrator
Administrator job in Southfield, MI
Develops, negotiates, and manages contracts to ensure they are accurate, compliant, and aligned with NMRK and client goals. Key responsibilities include drafting and reviewing contracts, analyzing risks, monitoring compliance with terms, and maintaining organized contract records. Possess excellent communication, negotiation, and attention-to-detail skills, along with a solid understanding of business finance and US contract law.
Responsibilities
Stakeholder and Requirements Management
Liaise with procurement and Facilities Management (FM) teams for contract-related queries.
Provide timely updates and detailed reporting to the parties involved.
Core Responsibilities
Draft and administer contracts, amendments, extensions and terminations with vendors, suppliers, and service providers.
Negotiate contract terms with both internal and external entities.
Review existing contracts and renew/update them.
Monitor contractual performance.
Monitor contract budgets to ensure cost-effective service delivery.
Ensure contract management system is updated with correct information and documentation.
Act as point of contact to resolve contractual issues, disputes, and claims; escalate to the procurement team when needed.
Track vendor performance to ensure adherence to contractual terms, conditions, KPI's and deadlines.
Verity that contractors' Certificates of Insurance (COI's) are current and meet the specific requirements outlined in their contracts.
Complete any ad-hoc administrative tasks as required.
Manage multiple priorities and deadlines in a remote, cross-border environment.
May perform other duties as assigned.
Qualifications
Skills, Education, and Experience:
Bachelor's degree in business administration, accounting, law, finance or related field.
3 to 5 years' experience in contract administration or procurement support.
Experience with document management systems, DocuSign or similar, MS Office, and Smartsheet.
Experience in real estate and facilities management is highly desirable.
Targeted Competencies
Strong verbal and written communication skills are crucial for explaining complex terms and coordinating with clients, suppliers, legal and internal stakeholders.
Ability to negotiate favorable terms and resolve disputes.
Meticulous approach to spotting errors and ensuring contract accuracy.
Ability to manage multiple contracts simultaneously
Familiarity with relevant laws, industry standards, and regulatory requirements in facilities management.
A strong understanding of legal principles related to contracts.
Ability to analyze contract terms, identify potential risks, and resolve disputes.
Strong organizational and document management skills.
Excellent follow-up and communication.
Ability to work independently or as part of a team.
Fluent in English (written and spoken).
Working Conditions: Normal working conditions with the absence of disagreeable elements
Salary: The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Auto-ApplyExecutive Administrator
Administrator job in Novi, MI
Position Title: Executive Administrator Department: Executive Office Reports To: CEO Location: Optalis Health & Rehabilitation (Onsite) FLSA Status: Exempt Work Schedule: Monday - Friday The Executive Administrator will provide high-level administrative support to the CEO, acting as a trusted partner and ensuring seamless executive operations. This role is critical to maintaining effective communication across departments, managing complex schedules, coordinating executive initiatives, and handling confidential information with professionalism. The ideal candidate will demonstrate a proactive approach to problem-solving, strong organizational skills, and the ability to maintain a high level of discretion in a fast-paced healthcare environment.
Key Responsibilities
Executive Support: Serve as the primary point of contact for the CEO, managing all communication, prioritizing emails, calls, and other inquiries. Facilitate high-level interactions with internal and external stakeholders.
Calendar & Schedule Management: Coordinate the CEO's schedule, balancing priorities and ensuring alignment with strategic goals. Organize and arrange all meetings, travel, and appointments, adjusting proactively as needed.
Project Coordination: Assist in the development and execution of executive projects and initiatives. Monitor project milestones, coordinate cross-functional teams, and track progress, providing updates and reports to the CEO.
Acquisitions Support: Participate in due diligence, integration activities, and executive-level coordination related to mergers and acquisitions. Track acquisition timelines and support confidential planning in alignment with business growth strategies.
Investor Relations: Assist in preparing investor materials, coordinating communications, and supporting investor meetings and presentations. Maintain organized records of key investor contacts and ensure timely follow-up.
Finance Collaboration: Provide administrative and strategic support to the Finance team as needed, including document preparation, data consolidation, and cross-functional collaboration on financial planning activities.
Insurance & Risk Support: Liaise with insurance carriers and legal teams regarding claims related to lawsuits, property and casualty incidents, auto, and general liability. Track and escalate claims status and support documentation efforts.
Communication: Draft, review, and distribute high-level correspondence, presentations, and reports for internal and external use. Ensure all communication is clear, professional, and reflective of Optalis' mission and values.
Meeting Support: Prepare agendas, materials, and documentation for executive meetings. Record and distribute minutes, track action items, and follow up to ensure timely completion of tasks.
Confidentiality & Discretion: Handle sensitive information with integrity and confidentiality. Act as a reliable confidant, safeguarding all proprietary and sensitive matters related to Optalis and the executive team.
Office Management: Coordinate office supplies and equipment as needed to support CEO activities. Liaise with facilities and administrative teams to ensure optimal work environments for executive operations.
Special Projects: Take ownership of ad hoc projects assigned by the CEO, ensuring deliverables are met on time and align with company goals.
Manager to Corporate Staff: Provide direct oversight and leadership to assigned corporate administrative staff. Ensure alignment with executive expectations, coordinate responsibilities, manage performance, and foster a culture of professionalism, accountability, and collaboration.
Required Qualifications:
Required Qualifications: · Education: Bachelor's degree in business administration, Healthcare Administration, or a related field preferred. · Experience: Minimum of 5 years of experience in executive administrative support, preferably within the healthcare or corporate sectors. · Skills & Competencies: o Exceptional organizational and time management abilities. o Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). o Strong written and verbal communication skills. o Ability to manage multiple tasks and priorities in a fast-paced environment. o High level of professionalism and integrity. o Demonstrated ability to work independently and exercise sound judgment. o Familiarity with healthcare operations is a plus. Working Conditions: This is an onsite role located at Optalis Health & Rehabilitation's main office. The role requires full-time availability from Monday through Friday, with occasional after-hours responsibilities depending on the CEO's schedule and organizational needs. Compensation & Benefits: Optalis Health & Rehabilitation offers a competitive salary, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement plans, paid time off, and other wellness resources. #Corp
Contract Administrator, Ace Saginaw
Administrator job in Flint, MI
The Levy Group of Companies is seeking an Contract Administrator to work at our Ace Saginaw Paving location near Saginaw, MI. The Contract Administrator will coordinate projects, contracts and and other documentation for estimators.Benefits
Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability
Tuition Reimbursement for qualified skilled trade programs
Student Loan Repayment Program
Employee Referral Program
ResponsibilitiesThe Administrative Assistant will:
Reviews contracts to ensure all insurance and bond requirements are met
Set up and manage projects in various systems (Libra, Oracle)
Distribute work orders and enter projects into Libra
Order insurance certificates, bid bonds, payment and performance bonds
Prepares pre-qualification documentation, including annual MDOT pre-qualifications
Obtains permits as required
Review subcontractor bids to prepare contract
Manage DBE efforts
Coordinate payment dates with subcontractors and customers
Prepares invoices, verifies payment for services, waivers and managers necessary forms
Processes lien waivers for customers and subcontractors
Assists bonding company with final project enquiries
Research and resolve bond inquiries
Enters employee work hours and materials into Oracle and B2W Tracker
Researches and resolved payment discrepancies with subcontractors
Tracks material used in Oracle
Requests W-('s and set up customers
Requisition job related items
Typing, filing and copying
Assist with other projects as assigned by manager
SkillsThe ideal candidate will have:
Associates degree in Business or Accounting
Knowledge of Microsoft Office products, strong working knowledge of Word and Excel
Advanced computer skills
Excellent communication skills
Experience in accounting and recording accounts payables
Extensive record keeping skills
Knowledge of Oracle, Points North, Project Wise, Aashtoware and MDOT a plus
To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply!
Who is Edw. C. Levy Group of Companies?
We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers.
The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Auto-ApplyIT Administrator
Administrator job in Brighton, MI
Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices.
Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users.
LOCATION:
Brighton, MI
WHY NIKON METROLOGY?
You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
Technical Support & Troubleshooting
Diagnose and resolve issues with computer hardware, software, and network connectivity.
Respond to user inquiries and provide technical support.
Guide users through step-by-step solutions to common problems.
System & Software Management
Install, configure, and maintain operating systems, applications, and other software tools.
Manage user accounts, permissions, and security settings.
Perform system updates and deploy new hardware and software to users.
IT Infrastructure & Maintenance
Execute operational tasks related to IT infrastructure projects supporting business operations and security.
Monitor and maintain servers, storage, and other IT infrastructure components.
Implement and manage data backup (local & offsite) and recovery solutions.
Communication & Documentation
Log and prioritize support requests using a ticketing system.
Create and maintain knowledge base articles and technical documentation.
Communicate clearly and empathetically: with both technical and non-technical users.
Escalate complex issues to other team members or external support providers
End user focus
Ensure a high level of end user satisfaction by providing timely and efficient support.
Follow up with users to ensure that issues are resolved to their satisfaction.
Gather and relay feedback.
QUALIFICATIONS
ESSENTIAL:
Required Knowledge, Skills, and Abilities:
Minimum of two (2) to four (4) years prior experience with providing workstation support
The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required
Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required.
A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality
Full professional proficiency in English, written and spoken.
Certificates, License, Registrations:
Associate's degree in Computer Technology or related field. Certifications
DESIRABLE:
Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified
TECHNICAL COMPETENCIES:
Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022.
Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications.
Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting.
IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools.
Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security.
Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting
Microsoft Office 365 and other common desktop applications
Awareness of all mainstream mobile technologies (Apple)
Remote Support : Experience using remote access tools for efficient user support
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Occasional business trips to other NM sites
This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment.
Must be able to sit or stand for extended periods while working at a computer.
Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware.
Manual dexterity required for using tools, keyboards, and other IT equipment
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office.
WORK-LIFE BALANCE
We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days!
PERSONAL DEVELOPMENT
We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
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