Administrator jobs in San Juan, PR

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. The Condado Ocean Club is a modern oasis in the middle of the city. This is a club open to all who value the unique experiences and cultural connections inspired by travel. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together! The Payroll Coordinator is responsible for accurately processing and managing the hotel's payroll operations using ADP, while also assisting with general Human Resources administrative functions. This position ensures compliance with Puerto Rico and U.S. labor laws, maintains payroll and personnel records, and provides excellent support to employees. The ideal candidate is organized, detail-oriented, and able to handle confidential information with professionalism and discretion. Key Responsibilities Process bi-weekly payroll accurately and on schedule through ADP for all hotel employees. Calculate employee pay based on hours worked, including overtime, leave, and tips, ensuring proper application of policies and regulations. Review and verify timecards, attendance reports, and tip records prior to payroll submission. Manage payroll adjustments, bonuses, deductions, and benefits contributions in accordance with company policies. Maintain and update employee payroll and personnel files in compliance with Puerto Rico and federal labor regulations. Coordinate with the Accounting Department to ensure accurate payroll reporting, reconciliation, and journal entries. Prepare and submit payroll-related reports, including taxes, garnishments, and compliance filings. Calculate payroll liabilities, including federal and state income taxes, Social Security, unemployment, and other employer contributions. Verify availability of leave time prior to processing leave on the payroll system. Distribute payroll checks to department supervisors and ensure receipt verification. Respond to employee inquiries regarding pay, deductions, benefits, and timekeeping. Research and resolve payroll discrepancies by gathering and analyzing data and collaborating with HR and Finance. Assist during internal and external payroll or HR audits, providing required documentation. Support HR with onboarding and offboarding, including new hire documentation and maintenance of personnel files. Ensure proper custody, organization, and confidentiality of all employee records and payroll documentation. Prepare reports summarizing earnings, deductions, leave balances, and other payroll metrics as needed. Provide general administrative support to HR functions, including filing, scanning, and organizing employee records. Maintain compliance with company policies, internal controls, and applicable labor laws. Safeguard employee confidentiality and protect payroll operations by maintaining secure information handling. Stay current with payroll and HR best practices, ADP system updates, and labor law changes. Perform other related duties as assigned by supervisors or management. Qualifications Associate's or Bachelor's degree in Accounting, Human Resources, or a related field (preferred). Minimum of 2 years of payroll processing experience using ADP (required). Basic knowledge of Human Resources practices, including employee file management and recordkeeping. Prior experience in the hospitality industry Solid understanding of Puerto Rico and U.S. payroll and labor laws. Excellent attention to detail, organization, and time management skills. Strong communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive information with integrity. Proficiency in Microsoft Office (Excel, Word, Outlook). Bilingual (English and Spanish) Read, write, and speak fluently. Benefits 401(k) Employer Contribution to 401(k) Health Insurance Vision Insurance Dental Insurance Life Insurance Paid Holidays The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

**Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. **What You'll Be Doing:** The SaaS Administrator is responsible for managing the full lifecycle of SaaS applications across the organization. This includes discovering, optimizing, securing, and governing SaaS usage to maximize business value and ensure compliance. This role also supports administration functions of enterprise platforms including Jira, Confluence, Jira CMDB, Statuspage. **Key Responsibilities:** + Manage the SaaS life cycle: discover SaaS usage, manage SaaS configuration policies, optimize SaaS entitlements, automate SaaS-related employee onboarding and offboarding processes, measure and publish reports on SaaS usage and costs for IT leadership + Collaborate with digital workplace engineering & security teams to establish and document SaaS configuration, security controls, compliance requirements and processes to continually identify vulnerabilities in configuration and noncompliant usage of SaaS apps + Administer and optimize Atlassian platforms (Jira, Confluence, Statuspage, Jira CMDB, JSM Operations, Atlassian Analytics), including migrations, workflow analysis, automation, and integration of third-party apps + Integrate SaaS and enterprise platforms to enable and streamline IT processes (e.g., ITSM, IAM, ITAM) and business workflows, facilitating tool adoption by understanding stakeholder requirements, managing implementations, and conducting testing and User Acceptance Testing (UAT) + Produce usage reports and perform system health checks + Engage with vendors' support teams to resolve platform issues + Create and communicate knowledgebase articles to support IT staff and minimize support overhead + Ensure that the needs of all customers are met accurately and in a timely fashion, as documented in team Service Level Agreements (SLAs) + Continue to improve technical expertise through research and identification of new processes and technical alternatives to resolve problems and/or implement continuous improvement + Adhere to and advocate all requirements of IT Privacy and Security Policies and Procedures + Participate and contribute to project and team meetings. Transfer knowledge, share expertise, and continuously mentor and collaborate with other members of the team **Required Qualifications:** + Bachelor's degree in IT or related field + 3+ years of experience in IT operations, SaaS administration, and supporting datacenter and cloud-based Atlassian applications (Jira, Confluence, Crowd) + Strong analytical, problem-solving, collaboration, and documentation skills + Familiarity with ITSM, IAM, CMDB systems + Experience working with audit, privacy, and security requirements, including SOC2, and HIPAA + Ability to work in a dynamic environment, including the ability to manage and prioritize tasks while maintaining a service-oriented work ethic + Must be very detail-oriented, organized and able to work independently to support multiple complex projects simultaneously in a fast-paced environment + Experience with automation/scripting tools (e.g., PowerShell, Bash, Python) is preferred + Ability to learn new technologies and explain technical issues to diverse audiences is preferred + Relevant certifications, such as ITIL Foundation Certification and Atlassian cloud certifications, are preferred To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration. **Technical Requirements:** We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ************************** **for further assistance.** The expected base salary/wage range for this position is $88,000 - 105,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts. Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

The Operational Accounting Associate supports the Accounts Payable and General Accounting functions, ensuring timely and accurate processing of financial transactions. This role is responsible for maintaining data integrity within the Accounts Payable system, preparing reconciliations, and assisting with month-end closing activities. The position also involves resolving payment-related inquiries from vendors and internal stakeholders, while adhering to regulatory and compliance standards. Position works hybrid and is based in San Juan, PR. KEY RESPONSIBILITIES: Ensure compliance with all deadlines for reporting, monthly closings, reconciliations, and special projects. Maintain accuracy and completeness of accounting transactions, supported by proper documentation. Execute system processes for account reconciliations, general ledger interfaces, and monthly closings. Prepare journal entries and assist with daily general accounting functions. Generate and analyze reports as requested by the supervisor. Validate allocations entered in the A/P system and ensure proper supporting documentation. Investigate and resolve claims from internal and external sources promptly. Perform bank account reconciliations and maintain accurate operational accounting processes. Monitor and clear reconciliation items within established limits. Support process improvement initiatives and contribute to automation projects to enhance efficiency. Other duties may be assigned. MINIMUM REQUIREMENTS: Associate Degree in Accounting or related field required. One (1)+ year(s) of experience in accounting or accounting support required. Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities. Proficient in the use of MS Office as well as intermediate Excel proficiency to retrieve data, create and maintain formulas, and generate reports required. Strong analytical skills and attention to detail. Excellent written and verbal communication skills in English and Spanish. Ability to collaborate effectively across departments and with external partners. WORK AUTHORIZATION & ELEGIBILITY: Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization. Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization. Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities) Recruitment Privacy Statement Compliance Posters #LI-Hybrid

The Autonomous Municipality of San Juan will have 14 AmeriCorps members providing direct services in two main areas of focus. The first area will concentrate on emergency preparedness, offering guidance, strategies to strengthen the community, and support for individuals and local organizations. This effort aims to enhance knowledge, response capacity, and community organization in the face of natural disasters. The second area will be dedicated to promoting well-being and health education for older adults aged 60 and over. Members will provide companionship in homes and community spaces, with the goal of reducing social isolation, improving access to resources, and enhancing participants' quality of life. This dual approach seeks to strengthen community resilience and support vulnerable populations through concrete actions that foster safer, healthier, and more responsive environments throughout the city of San Juan. Further help on this page can be found by clicking here. Member Duties : AmeriCorps members will provide companionship, social support, and enrichment activities to older adults in community centers and in their homes throughout San Juan. Their service will promote physical, emotional, and social well-being, foster family integration, and enhance quality of life. Tasks include assessing participant needs, providing daily support in centers, coordinating thematic clubs to stimulate creativity and wellness, planning family-oriented educational activities, and conducting biweekly home visits with tailored exercises. Members will also document all activities and support disaster response initiatives and other program-related tasks. Service will primarily take place in municipal facilities and participants' homes, occasionally including weekends or special activities. Program Benefits : Living Allowance , Uniform , Training , Education award upon successful completion of service . Terms : Uniforms provided and required , Car recommended . Service Areas : Health , Disaster Relief , Education . Skills : Public Speaking , Communications , Computers/Technology , Disaster Services , First Aid , Team Work , General Skills , Leadership , Education , Social Services , Community Organization .

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. White Star is looking for a Desktop Support Specialist to join our Operations team! MetTel is seeking a bright, highly motivated individual to join our award-winning team as a Client Experience Agent Tech (Desktop Support Specialist). Client Experience Agents answer incoming calls from customers to place orders, respond to inquiries, manage complaints, troubleshoot and submit repair tickets for service-related impacts. Agent will be a member of the Client Experience team servicing consumers interested in the products MetTel offers and will be responsible for assisting them online and over the phone. Agents will also inform customers of the product terms and features and project a professional company image through voice and online interactions. On occasion the Agent will be asked to contribute to company projects intended to improve MetTel processes and or service offering. ROLE AND RESPONSIBILITIES: Installing and configuring computer systems Diagnosing and solving hardware/software faults Setting up new users with accounts within the MetTel systems and resetting passwords. Providing new users with access to secured resources This job includes investigating and collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. Responds to complex technical problems/issues related to hardware, software, and networking via email and phone. Able to simultaneously support numerous customer bases with separate policy, procedural and ticketing requirements. Assists customers by remotely diagnosing problems and providing resolutions for technical and service-related issues. Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. Identifies and provides input on unique or recurring customer problems. Monitors and tracks issues to ensure accurate resolution. Escalates more complex customer technical issues to senior level support DESIRED QUALIFICATIONS: Technical Expertise - Proficient in installing, configuring, and troubleshooting computer systems, hardware, and software. Account & Access Management - Experience setting up user accounts, resetting passwords, and granting secure resource access. Networking & Connectivity - Ability to diagnose and resolve issues related to networking, VPN, and connectivity. Remote Support Skills - Skilled in providing remote assistance for technical and service-related issues using troubleshooting tools. Customer Service Orientation - Strong communication skills to educate and advise customers within procedural guidelines, ensuring complete solutions. Analytical & Problem-Solving Ability - Adept at identifying recurring issues, monitoring resolutions, and escalating complex problems when necessary. Process Improvement Mindset - Ability to collect IT usage data, make recommendations for system improvements, and contribute to company projects. *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $45k - $55k depending on experience. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: #HelpdeskSupport, HelpdeskSupport, #troubleshooting, troubleshooting, #Connectivity, Connectivity, #Networking, Networking, #ComputerSystems, ComputerSystems, #HardwareSupport, Hardware Support, #SoftwareSupport, Software Support, #DesktopSupport, Desktop Support, #PuertoRico, Puerto Rico MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at **************

We are looking for an proactive and organized person with time management who can provide administrative support in our smart appliance warranty area. Job responsibilities: Receive and register service orders in the system. Call clients to schedule service appointments and schedule them in the system Confirm and follow up on scheduled appointments Update pending service orders in the system General administrative support to the supervisor. Position Requirements: Effective organization and time management skills Ability to work multiple tasks at the same time Intermediate Level - Advanced in Excel Previous administrative experience (Preferred) Resident in Caguas/ Cidra Area Salary: $10.00 per hour. Schedule: Monday to Friday 8:00am - 5:00pm TPIS is an Equal Opportunity Employer (EEO/Affirmative Action Employer for Women/Disabled/Veterans). We comply with all federal, local and state laws regarding non-discrimination) Monday to Friday 8:00am - 5:00pm

Responsible for all actions related to MI Service Contracts including but not limited to generation, pricing, follow-up, and administration with a focus to provide high quality and efficient support to all MI teams, including but not limited to Sales teams and License Compliance. **Company Overview** At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: *************************************************** **Job Description** **Duties and responsibilities:** + Research and validate equipment inventory to be included in the Service Contract prior to quote generation utilizing relevant tools and resources (e.g., Service Salesforce, Sales Salesforce, SAP, Workfront, etc.) and with the help of the applicable Service, Sales and Implementation personnel. + Run various management reporting tools and analyze data for warranty and contract expirations forwarding necessary information to the applicable Implementation Service and Sales teams. + Initiate and manage customer correspondence for MI service contract creation, renewals, and revisions. + Track all contract correspondence (e.g., quotes, warranty start notifications, etc.) resulting in and/or supporting of MI Service Agreements. + Conduct required telephone and email customer contact to follow up on any MI contract or warranty issue. + Refer and/or resolve MI contract discrepancies or disputes raised by customers or other HCUS personnel. + Coordinate with Order Fulfillment, Order Administration and Product Management for MI subcontracts, ensuring two-way communication occurs when equipment is booked as well as when contracts are terminated. + Enters contracts into system of record as required for booking and record retention. + Data cleansing and finalization of purchasing contracts with Third Party Vendors. + Work closely with Purchasing team and Product Management when renewing contracts. + Submit recommended changes to vendor's Product Managers and Purchasing team at least 60 days prior to new contract term. + Create ad hoc reports as business dictates. + Performs special projects and tasks as requested. + Ensure processes are followed and consistent across all zones. + Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures. + Comply with all applicable S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations and standards. **Qualifications:** + Bachelor's or Associate's degree in Business Administration or related field of study. + Minimum 2 years contract experience (Medical Service experience a plus). + Exceptional organizational and prioritization skills. + Excellent communication skills, written and verbal. Able to communicate with all levels of internal and external organizations. + Detail oriented with critical thinking and ability to problem solve. Must work efficiently under rigid deadlines. + Enthusiastic, self-starter, strong desire to drive the business in a positive direction. + Exceptionally strong skillset in Microsoft Office products (Excel, Word, Access, PowerPoint, etc.). + Self-directed with high energy and motivation. Ability to work independently and/or in a team setting. + Creative and consultative communicator with excellent verbal and written communication skills. Presentation skills are a plus. + Critical thinking is required, must be able to perform various levels of research and form a cumulative analysis that results in accurate, high quality work product. + Ability to influence others without position reporting structure to achieve results and deliver on committed timelines and objectives. + Experience with SAP and Salesforce.com a strong plus. + Experience working in a quality controlled and validated system a strong plus. + Participate in internal and external audits when required to produce evidence as needed for clean processes to be followed by all contract related personnel. **Physical requirements:** The position requires the ability to perform the following physical demands and/or have the listed capabilities. - The ability to sit up 75-100% of applicable work time. - The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. - The ability to stand, talk, and hear for 75% of applicable work time. - The ability to lift and carry up to ten pounds up to 20% of applicable work time. - Close Vision: The ability to see clearly at twenty inches or less. **Travel:** + Occasional (up to 10%) travel may be required based on business need. _In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ _Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._ _For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption_ **EEO Information** Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. **ADA Information** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************. **Job Locations** _US-Remote_ **Posted Date** _5 days ago_ _(12/16/2025 7:15 PM)_ **_Requisition ID_** _2025-36329_ **_Category_** _Contract Management_ **_Company (Portal Searching)_** _FUJIFILM Healthcare Americas Corporation_

We are seeking a System Administrators, to form part of Inteldot's Managed Services Providers (MSP) unit. The core mission is to sustain the uninterrupted operation of our clients' business critical processes. By bridging business objectives with technological capabilities, the team supports the ever-growing demands for efficiency, compliance, and reliability across highly regulated and other critical operational environments. As the first responders to technical needs, the System Administrator will analyze and resolves incidents to minimize downtime. Rigorous performance management, proactive risk mitigation, and adherence to IT infrastructure library (ITIL) principles are at the heart of ensuring business continuity. Through robust evaluation and ongoing improvement, the Systems Administrators play a pivotal role in safeguarding core production while maximizing opportunities for operational enhancement. Essential Responsibilities Identify and resolve performance or capability gaps between business requirements and IT/OT system functionality, ensuring alignment with organizational objectives. Respond to, analyze, and resolve system incidents based on business priorities and risk management protocols. Lead root cause analyses for recurring or high-impact incidents through methodical investigation of system logs, audit trails, and error outputs. Support patching, hotfix validation, and maintenance activities in coordination with vendors and system owners. Configure systems in alignment with client procedures while upholding Good Documentation Practices (GDP) and quality standards. Manage user access and permissions within manufacturing systems, enforcing compliance with Role-Based Access Control (RBAC) a framework that assigns system access based on defined Roles rather than individual users ensuring each person has only the privileges necessary to perform their job functions. Support periodic access reviews and escalate discrepancies or violations to security or quality teams. Ensure the timely generation and validation of system and business data reports, maintaining accuracy, integrity, and compliance with quality or regulatory standards. Perform and support basic CRUD (Create, Read, Update, Delete) operations in SQL and NoSQL databases to ensure data accessibility and integrity across integrated applications. Provide coaching and technical guidance to L1 OT/IT Systems Support Specialists, validate escalations, and ensure SOP standardization and best practice reuse across clients. Collaborate with MSP unit Leaders to ensure process consistency and knowledge alignment across client environments. Maintain proactive communication with clients to manage expectations and ensure service outcomes. Promote cybersecurity best practices and promptly escalate detected anomalies or potential threats. Contribute to continuous improvement initiatives, documentation updates, and knowledge sharing activities across the team. Maintains knowledge management internal program by documenting, sharing, and improving technical and procedural information to enhance team performance. Required Skills and Abilities Continuous desire for learning and sharpening new technical and professional skills, demonstrating a growth mindset and adaptability in dynamic environments. Strong ability to understand business operations and apply systems thinking to solve technical and operational problems. Proficiency in Excel and data analysis tools to support operational monitoring and reporting needs. Demonstrates an ownership mentality, commitment to client success, and active engagement in risk management and continuous improvement. Applies structured and scientific methods to troubleshooting and incident resolution, using analytical and critical thinking skills in complex technical environments. Solid understanding of software algorithms, dataflows, and system architecture fundamentals, with the ability to connect business processes to system design. Follows cybersecurity best practices, including Zero-Trust Architecture concepts and modern security standards. Strong communicator clear, concise, and bilingual (English/Spanish) able to engage both technical and non-technical audiences. Works independently and collaboratively, effectively prioritizing tasks in fast-paced or high-pressure situations. Comprehensive understanding of IT/OT environments, including the Manufacturing Automation Pyramid (ERP, MES, SCADA, PLC, DCS, Data Historian) and key service management practices (change, incident, problem, and service desk operations). Education and Experience: Must have experience as a Database Oracle System Administrator 3+ years of experience working with OT/IT in regulated industries. Bachelor's degree in information systems, Computer Science, Computer Engineering, related discipline, or equivalent industry-recognized certifications or demonstrable professional knowledge. Experience with relational and non-relational database technologies, including SQL servers. Familiarity with network structures, concepts, and operational troubleshooting. Knowledge of SQL, XML, or similar data-centric programming or markup languages. Compliance with regulated environments working under industry standards (ISO 9001, ISO 27001, NIST 800-53). Exposure to scripting, PowerShell, Unix/Linux, and various secure code editors and file transfer tools (e.g., Putty, WinSCP). Preferred certifications in AWS Cloud Practitioner, Solution Architect or AI Practitioner Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Ability to work 12 hours non continuously during on-call service. Special Requirements: Shift hours may change according to clients' needs. Willingness to participate in company-provided training and complete relevant industry certification programs. Ability and readiness to travel outside Puerto Rico.

**Amentum** is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Headquartered in Virginia, we have more than 53,000 employees in approximately 80 countries across all 7 continents. **Defense Base Act (DBA) Claims Specialist:** Responsible for reporting Foreign (DBA), and Maritime work-related injuries and illnesses to our insurance carrier's third-party administrators and the Department of Labor. Under supervision, coordinates Defense Base Act (DBA) claims processing in support of successful claims resolution. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Supports the organization's Injury and Claims Management programs by coordinating the research and flow of employment information required for claim submission. + Builds collaborative working relationships with Human Resources, internal and external legal counsel to establish a workflow and cadence regarding the provision of employment information. + Gathers employment information, logs, files, documents, notifications or other records and partners with DBA insurance carriers and third-party administrators/adjustors to research or verify employment information. + Interfaces with Department of Labor regarding claims submissions. + Mitigates risk by ensuring well-evidenced and timely claims submissions. + Prepares claim forms and reviews claim submissions. + Determines appropriate policy coverage to date of injury. + Performs data entry of new claims into claims management system. + Records and maintains insurance policy and claims information in database. + Other activities/projects as assigned including the preparation and distribution of computer reports. **Claims Specialist Requirements:** + 3-5 years of experience as a claim's processor (DBA preferred) or a related role with a High School Diploma; 0-3 years of relevant experience with a Bachelor's degree. + Proficiency in MS Office suite, specifically MS Office. + Strong customer service/relationship management skills. + Strong administrative and organizational skills, with demonstrated high attention to detail. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Are you FIS We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS? About the role As a Systems Administrator, your team will maintain the critical server infrastructure that allows us to advance the way the world pays, banks and invests. You'll be responsible for deploying new technologies as well as ensuring system performance. What you will be doing * Supporting messaging services and maintaining a secure environment. * Proposing and implementing system enhancements. * Monitoring system usage and performance and troubleshooting issues. * Assisting with hardware and software upgrades or repairs. What you will need * Knowledge of multiple operating systems and related utilities and hardware. * Experience with storage management, TCP/IP, network monitoring and tools. * A bachelor's degree in a technical discipline or the equivalent experience. What we offer you * Flexible and creative work environment * Diverse and collaborative atmosphere * Professional and personal development resources * Opportunities to volunteer and support charities * Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

**Who we are:** Rubrik is one of the fastest growing companies in Silicon Valley, revolutionizing data protection and management in the emerging multi-cloud IT industry. Recently a Top 10 of the Forbes Cloud 100 and in the LinkedIn Top Companies list for 2020, our mission is to unlock the power of data by organizing and protecting the world's business information by building a forward-thinking, design-oriented brand that impacts the perception of user interface and experience in enterprise. We aren't shy about crafting products to solve problems no-one has tackled or thought about before by defining the industry, instead of waiting for directions. Rubrik is the world's first platform to orchestrate data for hybrid cloud enterprises anytime, anywhere. We blend future-proof architecture with consumer-grade simplicity to pioneer a fresh approach to an old problem. Our focus is on the people that can produce extraordinary results. We need individuals who feel comfortable in ambiguity and excited by the prospect of a challenge. Bottom line, if you have a limitless drive and like to win, we want to talk to you! Contracts Administrator The Rubrik Commercial Legal Team is responsible for managing legal contracts and advising on all transactional revenue-based matters. The team is looking for an energetic, creative, talented and experienced Contracts Administrator with a passion for supporting a commercial legal team in a high-volume, fast-paced, high-performing and collaborative environment, takes pride in quality work product, and thrives in a customer-service-oriented role. This role will primarily focus on the administrative aspects of (i) supporting Commercial Legal with day-to-day processes and workflows; (ii) managing all software tools & repositories used by Commercial Legal; (iii) managing Commercial Legal's front door ticketing system and engaging with the internal sales clients; (iv) supporting Commercial Legal's sales clients with their day-to-day questions; (v) and post-signature contract management. This role will not involve pre-signature contract review or negotiating. We are open to in-person or full-time remote for this position in the US only What you'll be doing: Contracts Administration ● Respond to RFP questions assigned to Commercial Legal ● Manage Rubrik Legal's various email aliases to ensure all requests are addressed ● Manage the Commercial Legal intranet page, public-facing legal page, and template library ● Oversee Commercial Legal's intake tool, ensuring requests are assigned, tracked, and align with established guidelines and policies ● Manage Commercial Legal's contract repositories ● Supporting attorneys with post-signature contract obligations with its customers ● Manage Commercial Legal's signature tools ● Collaborate with other internal sales clients and cross-functional departments within Rubrik on behalf of Legal ● Create detailed playbooks and process checklists to improve standardization and efficiency ● Act as a liaison between Rubrik Legal teams and cross-functional stakeholders to ensure seamless information flow ● Be flexible and able to pivot as Rubrik's products and business model changes ● Manage ad hoc tasks, as assigned Experience you'll need: ● BA/BS degree ● Minimum 4+ years relevant experience working with contracts in a high-growth business environment either at a corporation or law firm ● Proficiency with legal and business technologies, such as DocuSign, Microsoft Office, GSuite, Slack, Zoom, Salesforce.com, Box, Ironclad, Evisort, and Adobe ● Inspires confidence and trust, with high integrity and transparency ● Strong communication and interpersonal skills, with the ability to collaborate effectively with an enterprise sales organization and with a range of global colleagues across all company functions ● Demonstrated experience as a motivated contributor who can work independently with excellent analytical and problem-solving skills ● Quick learner, with the ability to prioritize, escalate and manage business expectations in a fast-paced environment ● Experience in enterprise software and/or IT businesses, with knowledge of SaaS and cloud-based service offerings a plus \#LI-Remote The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US Pay Range $84,800-$127,200 USD **Join Us in Securing the World's Data** Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. Linkedin (******************************************************************** | X (formerly Twitter) (****************************** | Instagram (************************************* | Rubrik.com **Inclusion @ Rubrik** At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. **Our inclusion strategy focuses on three core areas of our business and culture:** + Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. + Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. + Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. **Equal Opportunity Employer/Veterans/Disabled** Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at ************* if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. EEO IS THE LAW (*********************************************************************************************** NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** We are currently looking for a dynamic and motivated PubSec Project Admin to join our team. This role offers an exciting opportunity to gain practical experience in data projects within the Optimization team of a thriving organization. The Project Admin will support our Optimization team in various data and content creation projects that will allow us to better analyze our business. **Role Description** + Assist in the collection, mapping, cleaning, and analysis of business data to identify patterns, trends, and insights. + Get a hands-on understanding of our business tools to comprehend and manage our data more effectively. + Collaborate with other operational and sales teams to understand their data challenges and suggest improvements. + Attend project meetings and contribute to discussions on project objectives, strategies, and timelines. + Maintain and update project documentation and databases as required. **Behaviors and Competencies** + Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace. + Organizational Skills: Can maintain a clean and organized workspace and follow simple organizational systems when assigned. + Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines. + Communication: Can communicate simple ideas and information clearly. + Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise. + Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned. + Reliability: Can demonstrate a willingness to complete assigned tasks on time and meet expectations. + Continuous Improvement: Can identify minor areas for improvement and implement minor changes. + Multi-Tasking: Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned. + Attention to Detail: Can demonstrate an ability to follow instructions and complete tasks as assigned. **Skill Level Requirements** + Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Basic + Ability to handle large volumes of work and meet tight deadlines - Basic + Ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Basic + Ability to research and resolve problems as they arise - Basic + Self-motivated with an upbeat attitude and the desire to learn new skills - Basic + Ability to learn fast, absorb knowledge, and apply newly learned information daily - Basic + Ability to engage in independent work to increase job related knowledge and skills - Basic **Other Requirements** + Has or looking to obtain Bachelor's degree in related field - Business, Marketing, etc. with courses focused on business and data analysis The estimated hourly pay range for this position is $20. The compensation for this position is dependent on job related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

What Customer Contract Administration contributes to Cardinal Health Sales Administration/Operations is responsible for supporting the sales organization and driving operational excellence in order to achieve the strategic and sales objectives established by the sales organization. This includes sales tools/productivity improvement, customer contract administration, business metrics/analytics, and rewards architecture. Customer Contract Administration is responsible for conducting research, investigations, and audits related to customer and supplier pricing inquiries, as well as resolving disputes. The role serves as a liaison between internal and external key stakeholders. It also involves managing multiple customer accounts and/or processes within a fast-paced, highly analytical environment. Upon request, the position may assist in preparing responses to RFIs and RFPs. Additionally, it supports the department manager in maintaining contract pricing accuracy and mitigation of errors. Qualifications * 4-8 years of experience, preferred * Bachelor's degree in related field, or equivalent work experience, preferred * Fully Bilingual English/Spanish is required What is expected of you and others at this level * Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects * May contribute to the development of policies and procedures * Works on complex projects of large scope * Develops technical solutions to a wide range of difficult problems * Solutions are innovative and consistent with organization objectives * Completes work; independently receives general guidance on new projects * Work reviewed for purpose of meeting objectives * May act as a mentor to less experienced colleagues Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Responsibilities Responsible for coordinating, implementing, and documenting contracts and benefits in information systems, ensuring compliance with contractual terms and proper account configuration. The role includes comprehensive management of technical and operational documentation, administration of technological environments (including AIX), interface development, and continuous process improvement. Additionally, it provides support in eligibility, software testing, code debugging, and change control, guaranteeing traceability and knowledge base updates. Requires interaction with multiple departments and clients to ensure effective implementation and service quality. Essential Responsibilities and Tasks: * Documentation and assembly of all information related to the terms, services, and benefits to be implemented in the information systems completed in the "CIG" for each account/contract. * Implement accounts by creating benefits and ensuring that contractual terms are properly established, including associated groups, contract numbers, and everything required for the proper functioning of contracts in the system. * Coordinate, direct, and conduct contract implementation meetings, ensuring that all departments understand the services contracted for each account implemented. * Keep all documentation of active contracts up to date in an organized and accessible manner for management reference. * Guide staff in relation to account management and services to the insured. * Collaborate in the process of adding new CMS codes for Advantage accounts in conjunction with staff from the Claims and Provider Departments. * Provide support to the eligibility process. * Notify your supervisor of relevant situations related to Health Suite. * Interact with RAM customer support in situations related to Health Suite. * Provide systems administration support for the AIX environment, including daily operations, hardware and software installation and configuration, performance management and troubleshooting, space management, and backups. * Work on developing interfaces for new clients in Health Suite. * Research, identify, and prototype new or improved processes/procedures for performing support activities, including underlying tools and software products. * Document IT department Standard Operating Procedures (SOPs). * Maintain technical documentation for newly developed internal applications. * Manage and organize change control documentation in compliance with internal policies. * Ensure that each project or implementation includes complete documentation prior to deployment. * Provide support to the team in code testing and debugging minor issues. * Participate in any task that is necessary for the Department or Company. Qualifications * Bachelor degree in business administration with a concentration in computer science. * Experience: Two years or more of experience in the field of healthcare and/or computer science * Fully bilingual

About this role The Administrator role is responsible for assisting with the payroll process of associates. What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES: * Input associate employee pay rate change * Process associate terminations * Review associate payroll hours and adjustments * Enter associate payroll hours * Effectively communicate with others to resolve payroll reconciliation issues and complete client invoicing * Special projects, as assigned Job Requirements MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS: * High school diploma or equivalent * 2 years payroll processing experience or related processing experience * 1 year data entry experience * 10 key by touch KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS: * Ability to multi-task in a stressful, fast paced environment to meet deadlines * Detail Oriented * Organized * Excellent MS Office skills * Sense of urgency - follow up with candidates throughout day Works well in a team environment Why choose us? It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way. As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person's journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer. This position is nonexempt and will be paid on an hourly basis. The salary range below has been annualized based on a 40-hour workweek. The anticipated annual base salary range for this position is $X - $X. Compensation varies based on a variety of factors including, but not limited to, experience, education, key skills, and geographic location. Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year. Equal Opportunity Employer/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records Posting date: 21-08-2024

This is an exciting opportunity to join a talented team of individuals in a role offering professional/personal growth, and the ability to be a key contributor to the organization's continued success.

Full-time Description At RRM, we inspire and support each other through collaboration, respect, and innovation to create environments people enjoy. We're seeking an Office Coordinator who thrives in a fast-paced environment and excels at keeping operations organized and efficient. This role is central to supporting our managers, staff, and clients through top-notch administrative services and office coordination. Your role looks like: Producing, proofreading, editing, and distributing a variety of documents, including letters, reports, proposals, and contracts. Ensuring consistency in branding, formatting, grammar, and compliance with company standards. Assisting project managers with proposals, project setup, meeting notes, and client communications. Coordinating meetings, conference rooms, and travel arrangements. Supporting marketing and business development efforts with event coordination and RFP assistance. Keeping common areas clean, maintaining office materials, furniture, and equipment, and coordinating repairs with vendors or corporate support. Handling supply inventory and ordering, managing service contracts, assisting with subtenants, setting up new hire workstations, and maintaining fleet vehicles. Requirements What you'll bring to the table: High School diploma required. Minimum 5 years of administrative or project coordination experience. Strong proficiency in Microsoft Office. Excellent organizational skills, attention to detail, and ability to manage multiple tasks. Strong written and verbal communication skills. Above & Beyond AA degree or Bachelor's degree from a four-year college or university. Some work experience in architecture, engineering, surveying, landscape architecture or planning firm. Salary Description Base on skills & experience: $27 - $34.34/hr

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. White Star is looking for a Desktop Support Specialist to join our Operations team! MetTel is seeking a bright, highly motivated individual to join our award-winning team as a Client Experience Agent Tech (Desktop Support Specialist). Client Experience Agents answer incoming calls from customers to place orders, respond to inquiries, manage complaints, troubleshoot and submit repair tickets for service-related impacts. Agent will be a member of the Client Experience team servicing consumers interested in the products MetTel offers and will be responsible for assisting them online and over the phone. Agents will also inform customers of the product terms and features and project a professional company image through voice and online interactions. On occasion the Agent will be asked to contribute to company projects intended to improve MetTel processes and or service offering. ROLE AND RESPONSIBILITIES: Installing and configuring computer systems Diagnosing and solving hardware/software faults Setting up new users with accounts within the MetTel systems and resetting passwords. Providing new users with access to secured resources This job includes investigating and collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. Responds to complex technical problems/issues related to hardware, software, and networking via email and phone. Able to simultaneously support numerous customer bases with separate policy, procedural and ticketing requirements. Assists customers by remotely diagnosing problems and providing resolutions for technical and service-related issues. Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. Identifies and provides input on unique or recurring customer problems. Monitors and tracks issues to ensure accurate resolution. Escalates more complex customer technical issues to senior level support DESIRED QUALIFICATIONS: Technical Expertise - Proficient in installing, configuring, and troubleshooting computer systems, hardware, and software. Account & Access Management - Experience setting up user accounts, resetting passwords, and granting secure resource access. Networking & Connectivity - Ability to diagnose and resolve issues related to networking, VPN, and connectivity. Remote Support Skills - Skilled in providing remote assistance for technical and service-related issues using troubleshooting tools. Customer Service Orientation - Strong communication skills to educate and advise customers within procedural guidelines, ensuring complete solutions. Analytical & Problem-Solving Ability - Adept at identifying recurring issues, monitoring resolutions, and escalating complex problems when necessary. Process Improvement Mindset - Ability to collect IT usage data, make recommendations for system improvements, and contribute to company projects. *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $45k - $55k depending on experience. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: #HelpdeskSupport, HelpdeskSupport, #troubleshooting, troubleshooting, #Connectivity, Connectivity, #Networking, Networking, #ComputerSystems, ComputerSystems, #HardwareSupport, Hardware Support, #SoftwareSupport, Software Support, #DesktopSupport, Desktop Support, #PuertoRico, Puerto Rico MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at **************

**_What Customer Contract Administration contributes to Cardinal Health_** Sales Administration/Operations is responsible for supporting the sales organization and driving operational excellence in order to achieve the strategic and sales objectives established by the sales organization. This includes sales tools/productivity improvement, customer contract administration, business metrics/analytics, and rewards architecture. Customer Contract Administration is responsible for conducting research, investigations, and audits related to customer and supplier pricing inquiries, as well as resolving disputes. The role serves as a liaison between internal and external key stakeholders. It also involves managing multiple customer accounts and/or processes within a fast-paced, highly analytical environment. Upon request, the position may assist in preparing responses to RFIs and RFPs. Additionally, it supports the department manager in maintaining contract pricing accuracy and mitigation of errors. **_Qualifications_** + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Fully Bilingual English/Spanish is required **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************