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Administrator secretary resume examples from 2026

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write an administrator secretary resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in administrator secretary-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some administrator secretary interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some administrator secretary interviews.

Here are example skills to include in your “Area of Expertise” on an administrator secretary resume:

  • Patients
  • Routine Correspondence
  • Customer Service
  • Telephone Calls
  • Payroll
  • Office Procedures
  • Data Entry
  • Word Processing
  • Travel Arrangements
  • Office Equipment
  • Purchase Orders
  • PowerPoint
  • Scheduling Appointments
  • Secretarial Support
  • Financial Reports
  • Provides Administrative Support
  • Meeting Minutes
  • Clerical Support
  • HR
  • Patient Appointments
  • Front Desk
  • Administrative Functions
  • Expense Reports
  • Administrative Tasks
  • Event Planning
  • Computer System
  • Office Operations
  • Windows
  • Meeting Agendas
  • Clerical Functions

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the administrator secretary position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write administrator secretary experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

  • Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
  • Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
  • Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are effective examples from administrator secretary resumes:

Work history example #1

Secretary Specialist

State Farm

  • Designed marketing material and communications for the Web site Spearheaded Engineering Claims Survey process every 2 years.
  • Assisted department with projects including all research, creating PowerPoint presentations, and organizing Excel spreadsheets for certain criteria.
  • Created and presented PowerPoint presentations for the State Farm Bank management.
  • Prepared and developed PowerPoint presentations for executive board meetings.
  • Collaborated with Corporate and regional teams to determine real estate sales process and communication plan 387,000 sq foot facility.

Work history example #2

Administrative Receptionist

ManpowerGroup

  • Received and screened internal and external communications including email and mail.
  • Worked up trains through researching its contents and whereabouts.
  • Processed payroll, expense reports, prepared quotes for Domestic and International clients forFiber Optics Company.
  • Secured information by completing database backups.
  • Worked directly with Home Office and Support Center to investigate and resolve contractor complaints and inquiries regarding benefits and payroll issues.

Work history example #3

Billing Assistant

Spectrum

  • Initiated cable, internet, processed and submitted orders
  • Managed quality communication, customer support and product representation for each client.
  • Worked with new and existing accounts pertaining to phone, cable or internet services.
  • Resolved non-payments of claims due to errors using various research tools using CPT, HCPS, and other cross coding references.
  • Required to understand and efficiently communicate any matter regarding billing and/or internet connection issues.

Work history example #4

Operations Clerk (Part-Time)

Erie County

  • Established process to streamline communication between clinical staff & patients, significantly improving customer satisfaction ratings.
  • Corrected and duplicated various PowerPoint slides.
  • Performed nightly backup of Chartmaxx EHR.
  • Assisted payroll office by print payroll check and mailing them out.
  • Updated and maintained doctors and nurses database.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Bachelor's Degree in general studies

Texas A&M University - Central Texas, Killeen, TX

2008 - 2011

High School Diploma

2010 - 2010

Highlight your administrator secretary certifications on your resume

If you have any additional certifications, add them to the certification section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your administrator secretary resume:

  1. Word 2010 Certification
  2. Certified Medical Office Manager (CMOM)
  3. Professional Legal Secretary (PLS)
  4. Certified Medical Administrative Assistant (CMAA)
  5. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
  6. Certified Legal Secretary Specialist: Executive Legal Secretary
  7. Certified Coding Specialist (CCS)
  8. Dental Assistant (RDA)
  9. Microsoft Office Specialist Master Certification (MOS)
  10. Registered Medical Assistant

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