What Does an Administrator Secretary Do?

Administrator secretaries are assistants to managers or higher officers in charge of administrative tasks. Their responsibilities include liaising with an organization's internal departments and in communicating with the general public. They make arrangements and scheduling of meetings, events, and appointments. Sometimes, they assume tasks in clerical and administrative nature. It is also part of their job to work hand-in-hand with executives, managers, and any other personnel in corporations.

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Administrator Secretary Responsibilities

Here are examples of responsibilities from real administrator secretary resumes representing typical tasks they are likely to perform in their roles.

Manage fireworks inventory through QuickBooks and process customer wholesale orders.
Maintain internal and external SharePoint team sites.
Proofread material for accuracy, correct punctuation, spelling and grammar.
Draft, proofread, and distribute correspondence, reports, and presentations.
Develop written and graphical reports to DoD personnel
Develop and recommend policy for implementation by the DoD.
Carry out operational obligations including payroll, funds allocation for various events.
Plan and coordinate luncheons; develop PowerPoint presentations for on-and off-site meetings.
Maintain and disseminate reports and documents locate in the company SharePoint repository.
Maintain position relate paperwork i.e., payroll records, vacation/sick leave requests and reimbursements according to establish DCSD procedures.
Create social media postings, prepare promotional materials, maintain business records, produce PowerPoint presentations, and organize calendar.
Prepare discharges, enter all updates into OASAS system and review patient information to verify patients eligibility to receive transportation reimbursement.
Produce legal documents, including contracts, real estate legal documents, briefs, arbitration hearing documents, and appeals.
Prepare internal administrative correspondence and reports from written text and Dictaphone.
Type correspondence, enter workers compensation information into computer applications, Dictaphone, etc.

Administrator Secretary Job Description

When it comes to understanding what an administrator secretary does, you may be wondering, "should I become an administrator secretary?" The data included in this section may help you decide. Compared to other jobs, administrator secretaries have a growth rate described as "decline" at -7% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of administrator secretary opportunities that are predicted to open up by 2028 is -276,700.

An administrator secretary annual salary averages $34,336, which breaks down to $16.51 an hour. However, administrator secretaries can earn anywhere from upwards of $25,000 to $46,000 a year. This means that the top-earning administrator secretaries make $22,000 more than the lowest-earning ones.

It's hard work to become an administrator secretary, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming a service secretary, administrative associate, administrative clerk, and secretary.

Learn More About Administrator Secretary Job Descriptions

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12 Administrator Secretary Resume Examples

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Brittany Bryant Administrator Secretary Contact Information Columbus, OH (510) 555-4221 bbryant@example.com Skills Purchase Orders Customer Service Data Collection Scheduling Appointments Fax Machines Internet Taking Messages Appropriate Personnel Administrative Assistance Engineering Documents Employment History Administrator Secretary 2019 - Present Nationwide Mutual Insurance ... Columbus, OH Maintain employed associates confidential HR files and candidate interview files as designated by HR retention policy. Handled claims; all aspects of accounts receivable along with daily banking; customer service; etc. Provided a high level of customer service as the first point of contact. Communicated with underwriting department and customer service for approval in resolving insurance discrepancies for applicants and claimants. Administrative Assistant/Secretary/Receptionist 2009 - 2019 Allstate Charlotte, NC Experience with PowerPoint and Word, as well as Excel. Create PowerPoint presentations and reports. Applied my computer abilities to make quotes, utilized word processing, and desktop publishing. Prepared PowerPoint Presentations for HR Generalist and Learning and Development Team. Department Secretary 2008 - 2009 First Baptist North Spartanburg Natchitoches, LA Conducted routine functions: proper telephone/communication techniques, scheduling appointments. Schedule and coordinate emergency surgical procedures with operating room staff and surgeons Facilitate and direct Code Blue events in the hospital Provided expertise for office automation efforts, including database management, word processing, e-mails, and network functions. Updated Secretarial procedures by working with the other secretaries and Supervisors for ISO90001. Education High School Diploma 2008 - 2008


Amber Wells Administrator Secretary Contact Info Saint Louis, MO (500) 555-4359 awells@example.com Skills Organizational ChartsPromotional MaterialsDatabaseInformation TechnologyPurchase OrdersCommunicationOffice ProceduresLegal DocumentsGeneral CorrespondenceFinancial Transactions Employment History Administrator Secretary 2015 - Present Wells Fargo Saint Louis, MO Compile statistical data for financial planning. Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections. Integrated processes with Wachovia's Candidate Advocate HR Team to add additional support for displaced employees. Provide high-level administrative support to senior management and their direct reports, extensive experience supporting 3-15 managers per department. Coordinated travel arrangements for all national and international travel for consulting groups by project. Administrator Secretary 2014 - 2015 Wells Fargo Saint Louis, MO Created switchboard rotation schedule to ensure that multi-line incoming telephone calls were fielded, prioritized and routed to appropriate destinations. Performed batch entries in high volume. Established partnership with external human resources company to handle growing HR needs. Provide administrative support to paralegals * Maintain calendar and schedule appointments * Maintain a high volume of telephone calls Worked as a Legal Support Assistant11 Served as secretarial and clerical support to attorneys and other County staff, scheduling appointments. Administrative Assistant/Communications 2013 - 2014 Wells Fargo Saint Louis, MO Created switchboard rotation schedule to ensure that multi-line incoming telephone calls were fielded, prioritized and routed to appropriate destinations. Scanned all reports and legal documents into computer files by utilizing Microsoft Windows, Word, and Outlook. Education Associate's Degree Business 2011 - 2013 Miami Dade College Miami, FL


Rebecca Wallace Administrator Secretary New York, NY (340) 555-7267 rwallace@example.com Experience Administrator Secretary2018 - Present D-R SERVICES•New York, NY Fielded an average of 50 customer service calls per day. Assisted with patient care; took patient vitals and performed EKG's Provide administrative support to pharmacy managers and pharmacy staff members in Outpatient and AmCare Pharmacy. Use the volunteer database to create weekly reports reflecting volunteer productivity hours and provide financial operating statistics. Prepare all travel arrangements; secure transportation, hotel reservations and itineraries. Administrative Staff2013 - 2018 Wells Fargo•Charlotte, NC Led financial team in reviewing transition activity and consequently established controls and procedures to providing remittance and correction information to servicers. Calendar events, schedule meetings, travel arrangements. Work on presentations and prepare graphs in PowerPoint and Visio as needed. Provided comprehensive support to executive-level staff, including scheduling meetings, coordinating travel, and managing all essential day-to-day office tasks. Performed employment verification, background checks and job inquiry. Updated vacation schedules for direct reports, responsible for expense report preparation. Clerk's Assistant/Administrative Assistant2009 - 2013 American Red Cross•Charlotte, NC Improved office efficiency by updating database and reorganizing closets with 5S methodology. Participated in bi-monthly conference calls.Updated National Shelter Database Compile, sort and verify the accuracy of data before it is entered. Set up volunteer orientations - Entered data into American Red Cross database - Organized documents Complete administrative tasks using initiative and judgment. Skills Financial StatementsFront OfficeWindowsProgram SupportHuman ResourcesWord ProcessingFull RangeFacilities ManagementTelephone CallsPowerpoint Education High School Diploma 2009 - 2009

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Administrator Secretary Skills and Personality Traits

We calculated that 10% of Administrator Secretaries are proficient in Patients, Routine Correspondence, and Customer Service. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Writing skills.

We break down the percentage of Administrator Secretaries that have these skills listed on their resume here:

Patients, 10%
Assisted patients with the enrollment of Medicaid which includes gathering appropriate documentation and submitting applications to a designated Medicaid bureau location.
Routine Correspondence, 9%
Work independently and in coordination with other departmental personnel on routine and non-routine correspondence, reports and varied assignments.
Customer Service, 8%
Coordinated activities of office clerical personnel, performed written and verbal customer service problem resolution, order acceptance and request fulfillment.
Telephone Calls, 6%
Organized and coordinated staff meetings, arrange teleconference calls, and evaluated importance of incoming telephone calls for office management.
Payroll, 6%
Coordinate off-site storage documents, mail distribution, payroll, new employee orientation History Bookkeeper/Reception New Generation Painting File all paperwork.
Office Procedures, 5%
Created/updated financial reports, maintained travel expense reports, reconciled monthly budgets/expense reports, expedited general office procedures.

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Most administrator secretaries list "patients," "routine correspondence," and "customer service" as skills on their resumes. We go into more details on the most important administrator secretary responsibilities here:

Interpersonal skills can be considered to be the most important personality trait for an administrator secretary to have. According to a administrator secretary resume, "secretaries and administrative assistants interact with clients, customers, or staff" administrator secretaries are able to use interpersonal skills in the following example we gathered from a resume: "demonstrated exceptional interpersonal skills serving as liaison between customers and office management. "

Another commonly found skill for being able to perform administrator secretary duties is the following: organizational skills. According to a administrator secretary resume, "secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently." Check out this example of how administrator secretaries use organizational skills: "applied word processing and typing skills as well as relevant skills such as it, organizational and presentation skills. "

Administrator secretaries are also known for writing skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a administrator secretary resume: "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers" We also found this resume example that details how this skill is put to the test: "provide letter writing and project assistance utilizing spreadsheet and word processing software. "

See the full list of administrator secretary skills.

After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming an administrator secretary. We found that 36.6% of administrator secretaries have graduated with a bachelor's degree and 4.8% of people in this position have earned their master's degrees. While some administrator secretaries have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every four administrator secretaries were not college graduates.

The administrator secretaries who went onto college to earn a more in-depth education generally studied business and secretarial and administrative science, while a small population of administrator secretaries studied health care administration and accounting.

Once you've obtained the level of education you're comfortable with, you might start applying to companies to become an administrator secretary. We've found that most administrator secretary resumes include experience from Lahey Health Behavioral Services, Beth Israel Lahey Health, and Children's Home Society of Florida. Of recent, Lahey Health Behavioral Services had 9 positions open for administrator secretaries. Meanwhile, there are 8 job openings at Beth Israel Lahey Health and 8 at Children's Home Society of Florida.

But if you're interested in companies where you might earn a high salary, administrator secretaries tend to earn the biggest salaries at Deloitte, New York University, and Dublin City Schools. Take Deloitte for example. The median administrator secretary salary is $56,254. At New York University, administrator secretaries earn an average of $48,416, while the average at Dublin City Schools is $48,015. You should take into consideration how difficult it might be to secure a job with one of these companies.

View more details on administrator secretary salaries across the United States.

We also looked into companies who hire administrator secretaries from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Brigham Young University, Boston University, and University of Connecticut.

For the most part, administrator secretaries make their living in the health care and non profits industries. Administrator secretaries tend to make the most in the manufacturing industry with an average salary of $36,398. The administrator secretary annual salary in the education and professional industries generally make $35,776 and $33,911 respectively. Additionally, administrator secretaries who work in the manufacturing industry make 9.7% more than administrator secretaries in the health care Industry.

The three companies that hire the most prestigious administrator secretarys are:

Lahey Health Behavioral Services9 Administrator Secretaries Jobs
Children's Home Society of Florida8 Administrator Secretaries Jobs
Beth Israel Lahey Health8 Administrator Secretaries Jobs

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What Service Secretarys Do

A service secretary performs administrative and clerical duties, such as maintaining databases and filing systems, coordinating meetings, and preparing documents. The core skills that a service secretary should possess to perform his/her or her responsibilities include strong interpersonal skills, knowledge of general office procedures, and the ability to operate office equipment. Service secretaries are employed in industries like business, law, and education. Having extensive experience in secretarial and clerical work is an advantage to qualify for the service secretary position.

In this section, we take a look at the annual salaries of other professions. Take service secretary for example. On average, the service secretaries annual salary is $3,388 lower than what administrator secretaries make on average every year.

Even though administrator secretaries and service secretaries have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require patients, routine correspondence, and customer service in the day-to-day roles.

There are some key differences in responsibilities as well. For example, an administrator secretary responsibilities require skills like "office procedures," "scheduling appointments," "financial reports," and "hr." Meanwhile a typical service secretary has skills in areas such as "appointment scheduling," "medicaid," "office machines," and "service calls." This difference in skills reveals how truly different these two careers really are.

Service secretaries really shine in the manufacturing industry with an average salary of $33,759. Whereas administrator secretaries tend to make the most money in the manufacturing industry with an average salary of $36,398.

Service secretaries tend to reach similar levels of education than administrator secretaries. In fact, service secretaries are 0.8% less likely to graduate with a Master's Degree and 0.2% more likely to have a Doctoral Degree.

What Are The Duties Of an Administrative Associate?

An administrative associate is responsible for performing various tasks such as handling and processing paperwork, attending meetings and preparing minutes, responding to inquiries and other forms of correspondence, keeping accurate records, updating databases, and monitoring the company's financial activities. They also communicate with various department personnel, ensuring coordination should any important matter would arise. Furthermore, as an administrative associate, they are in charge of procuring supplies, implementing company policies, and supporting any staff members if needed.

The next role we're going to look at is the administrative associate profession. Typically, this position earns a higher pay. In fact, they earn a $537 higher salary than administrator secretaries per year.

Not everything about these jobs is different. Take their skills, for example. Administrator secretaries and administrative associates both include similar skills like "patients," "customer service," and "telephone calls" on their resumes.

In addition to the difference in salary, there are some other key differences that are worth noting. For example, administrator secretary responsibilities are more likely to require skills like "routine correspondence," "office procedures," "secretarial support," and "hr." Meanwhile, a administrative associate might be skilled in areas such as "medical terminology," "patient care," "eagle," and "phone calls." These differences highlight just how different the day-to-day in each role looks.

Administrative associates may earn a higher salary than administrator secretaries, but administrative associates earn the most pay in the finance industry with an average salary of $41,923. On the other side of things, administrator secretaries receive higher paychecks in the manufacturing industry where they earn an average of $36,398.

When it comes to the differences in education between the two professions, administrative associates tend to reach similar levels of education than administrator secretaries. In fact, they're 4.0% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

How an Administrative Clerk Compares

An administrative clerk provides support to staff and does clerical works. These clerical duties include answering and making phone calls, typing documents, compiling and filing records, and scheduling appointments. The clerks often set up office meetings and invite reliable speakers. Also, they do research and prepare reports or presentations. Candidates for the job must be organized, detail-oriented, and can manage their time well. They must be tech-savvy and have a basic knowledge of bookkeeping. The salary depends on their experience, industry, and location of the job.

Let's now take a look at the administrative clerk profession. On average, these workers make lower salaries than administrator secretaries with a $2,009 difference per year.

Using administrator secretaries and administrative clerks resumes, we found that both professions have similar skills such as "patients," "routine correspondence," and "customer service," but the other skills required are very different.

Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from administrator secretary resumes include skills like "payroll," "office procedures," "secretarial support," and "financial reports," whereas an administrative clerk might be skilled in "payroll data," "database systems," "office machines," and "background checks. "

Additionally, administrative clerks earn a higher salary in the finance industry compared to other industries. In this industry, they receive an average salary of $33,044. Additionally, administrator secretaries earn an average salary of $36,398 in the manufacturing industry.

Administrative clerks typically study at similar levels compared with administrator secretaries. For example, they're 1.8% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.

Description Of a Secretary

Secretaries are employees who are responsible for many of the administrative needs of the office. They are usually assigned to executives or to a specific department. They manage schedules and appointments, often handling the calendar in the office. They are also responsible for keeping files organized, whether physical or digital copies. During office meetings, secretaries are in charge of documenting the minutes of the meeting and highlighting the action steps that need to be taken. They may also be assigned to check on concerned departments who need to present deliverables in the next office meeting.

Now, we'll look at secretaries, who generally average a higher pay when compared to administrator secretaries annual salary. In fact, the difference is about $2,106 per year.

While both administrator secretaries and secretaries complete day-to-day tasks using similar skills like routine correspondence, customer service, and telephone calls, the two careers also vary in other skills.

Now, let's take a closer look at the financials in each career. The government industry tends to pay more for secretaries with an average of $46,574. While the highest administrator secretary annual salary comes from the manufacturing industry.

Secretaries reach similar levels of education when compared to administrator secretaries. The difference is that they're 0.9% more likely to earn a Master's Degree less, and 0.3% more likely to graduate with a Doctoral Degree.

Updated October 2, 2020