Administrator jobs in Waldorf, MD

Reports to: Executive Director Visionary ASC is transforming women's surgical care. As the nation's first dedicated GYN-only ASC platform, Visionary unites advanced minimally invasive surgeons, robotic technology, and a national referral ecosystem to deliver better outcomes at lower cost. The Visionary ecosystem includes: - CIGC (The Center for Innovative GYN Care): A nationally recognized surgical practice specializing in advanced minimally invasive GYN procedures. - NGynS (National GYN Specialists): A national education and referral network that connects women to fellowship-trained GYN surgeons. - Visionary ASC (MSO): The management and operations arm supporting affiliated practices through revenue cycle, analytics, accounting, legal, and marketing infrastructure. Together, these entities drive a fully integrated model for high-efficiency, robotics-enabled GYN surgery-an ecosystem expanding regionally with additional robotic platforms planned in both Maryland and New Jersey. Position Overview The Practice Administrator (PA) is a critical member of the Visionary ASC MSO leadership team, responsible for managing the CIGC physician practices and new Visionary-affiliated providers. This role focuses exclusively on physician practice operations (not ASC management), while working cross-functionally with Accounting, Legal, Marketing, Revenue Cycle, and Growth to ensure alignment, compliance, and operational excellence. The PA is hands-on, strategic, and highly organized-capable of leading practice staff, optimizing financial and operational performance, and contributing to Visionary's continued expansion. Key Responsibilities Operational Leadership - Direct and oversee day-to-day operations of multi-physician specialty practices under the Visionary MSO. - Standardize workflows, policies, and metrics to ensure scalable performance across all practice sites. - Coordinate with leadership to integrate new physicians into the Visionary platform, ensuring smooth onboarding and credentialing. - Drive continuous improvement in scheduling, patient flow, and communication between staff and providers. Financial & RCM Coordination - Partner with Accounting to develop and manage budgets, analyze variances, and track financial performance. - Collaborate with Revenue Cycle Management teams to ensure timely billing, coding accuracy, collections, and payer compliance. - Provide data-driven insights to leadership for decision-making and forecasting. - Maintain expense controls and ensure profitability targets are met. Compliance & Legal Coordination - Work closely with Legal Counsel to ensure adherence to HIPAA, OSHA, and all applicable regulations. - Oversee provider credentialing, payer enrollment, and policy compliance for all affiliated practices. - Support contract execution, renewal tracking, and risk management functions. Human Resources & Staff Development - Recruit, train, and manage practice staff including front desk, MAs, and administrative personnel. - Implement clear performance metrics, conduct reviews, and promote a culture of accountability and excellence. - Foster collaboration, professionalism, and patient-centered service. Cross-Functional Collaboration - Coordinate with the Director of Marketing and NGynS to align operations with patient acquisition and referral strategies. - Partner with the Director of ASC Growth & Development for new provider integration and market readiness. - Communicate effectively with the Executive Director, providing consistent updates on operations, staffing, and key performance indicators. Qualifications - Bachelor's degree in Business, Healthcare Administration, or related field (Master's preferred). - Minimum 5 years of management experience in a multi-physician specialty or surgical practice. - Proven experience with revenue cycle operations, budgeting, and compliance oversight. - Strong leadership, communication, and analytical skills. - Demonstrated ability to collaborate across Accounting, Legal, and Marketing teams. - Experience with EMR/practice management systems and KPI dashboards. - Prior exposure to robotics-based or surgical practice environments preferred. Compensation & Benefits - Base Salary: $120,000 - $135,000 (commensurate with experience) - Performance Bonus: Based on financial and operational KPIs - Benefits: Comprehensive medical, dental, vision, 401k, paid time off, and professional development support This salary range aligns with top-tier practice administrators managing multi-provider specialty practices in the Mid-Atlantic region. Why Join Visionary ASC - Work at the forefront of GYN innovation. Visionary ASC is leading the shift to robotics-enabled, value-based outpatient surgery. - Join a growing, physician-led ecosystem integrating patient referrals (NGynS), specialist practice operations (CIGC), and surgical capacity (Visionary ASC). - Collaborate with a mission-driven leadership team expanding regionally and nationally. - Be part of something different: a platform where data, robotics, and clinical expertise align to deliver exceptional outcomes for women. To Apply: Submit your resume and cover letter directly to ********************** . Confidential inquiries encouraged.

We are seeking an experienced Appian Administrator to support and lead the migration of Appian applications from an on-prem Linux environment to AWS EKS (Elastic Kubernetes Service). The ideal candidate has hands-on experience administering Appian environments, managing deployments, and working closely with DevOps and cloud engineering teams to design, implement, and stabilize containerized Appian solution in AWS. Key Responsibilities: Manage, configure, and maintain multiple Appian environments (on-prem and cloud) Collaborate with infrastructure, security and DevOps teams to plan and execute migration from on-prem to AWS EKS Set up and manage Appian Docker containers and Helm configurations. Oversee installation, patching, upgrades and hotfixes of Appian versions. Coordinate database migrations (e.g., DB2 to PostgreSQL) Ensure application and plugin compatibility post-migration Work with InfoSec for image scanning, vulnerability remediation, and compliance approvals. Support performance tuning, monitoring and troubleshooting across environments. Create and maintain detailed runbooks, SOPs, and architecture documentation. Required Qualifications: 5+ years of experience as an Appian Administrator (versions 21.x or later) Proven experience migrating Appian from on-prem to containerized/cloud environments (preferably AWS EKS) Strong understanding of Linux administration, Docker, Kubernetes, Helm, and AWS services (ECR, S3, IAM, CloudWatch). Experience in integrating Appian with enterprise services (LDAP, SSO, SMTP, database, secrets management) Kubernetes pods, Webhooks/Controllers Familiarity with Appian automation, deployment pipelines (CI/CD), and plugin management. Excellent troubleshooting, communication, and documentation skills. Experience working with EFS, ASM (Amazon secret manager), Appian operator/CRD. CloudFormation Templates, Terraform Preferred Skills: Experience in financial services or regulated environments Exposure to Hashicorp Vault or CyberArk, Elastic for secrets management Familiarity with Goldfield/Private cloud environments or large enterprise cloud migration projects Appian administration or DevOps certification is a plus. Recruiter Details: Name: Dhruv Mehta ****************************** Internal Job ID: 25-51840 About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Location: Hybrid-Remote. The role will require travel, as needed to project locations located in Alexandria & Sterling, VA; Phoenix & Tempe, AZ, and Austin, TX. Minimal travel is anticipated and otherwise role is able to be performed remotely. Years' Experience: 7+ years of professional experience in Network Administration Education: Bachelor's degree in information technology or related field or equivalent professional experience Clearance: Applicants must be able to obtain and maintain a Public Trust security clearance. NOTE: United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Certifications: Cisco Certified Network Professional (CCNP) certification preferred. Key Skills: Experience overseeing the deployment, configuration, and support of Cisco network infrastructure including devices, ensuring optimal performance, security, and availability. Experience installing, configuring, and maintaining Cisco network devices, including routers, switches, and firewalls. Responsibilities Installing, configuring, and maintaining Cisco network devices, including routers, switches, and firewalls. Networking cabling installation and management, including copper and fiber. Monitoring and optimizing the performance of the network, ensuring efficient resource allocation and minimal downtime. Diagnosing and resolving network issues, including connectivity, performance, and security problems. Ensuring the security of the network by applying patches, updates, and security configurations to Cisco devices and Cloud network configurations. Maintaining detailed documentation of network configurations, procedures, and policies. Working closely with other IT teams to support network needs and integrate network solutions with other systems. Responding to network alerts and resolving network infrastructure problems. Providing configuration management components to include configuration documentation and network diagrams. Providing technical support on existing and emerging technologies, planning and execution of technology projects, execution of technology related tasks and initiatives. Researching and reporting on new technologies and how they provide value to the organization. Performing hardware installation and support configuration of IT network systems in on-prem environments. Qualifications Must be able to obtain and maintain a Public Trust security clearance. 7+ years of professional experience in network administration. Bachelor's degree in information technology or related field or equivalent professional experience. Will require travel, as needed to project locations which may include the below for installing and maintaining physical equipment (i.g., network firewall, server, storage, uninterruptable power supplies. Minimal travel is anticipated, and majority of support will be remote. Alexandria, VA Sterling, VA Austin, TX Tempe, AZ Phoenix, AZ Experience overseeing the deployment, configuration, and support of Cisco network infrastructure including devices, ensuring optimal performance, security, and availability. Experience installing, configuring, and maintaining Cisco network devices, including routers, switches, and firewalls. Experience with network cabling installation and management, including copper and fiber. Experience monitoring and optimizing the performance of the network, ensuring efficient resource allocation and minimal downtime. Cisco Certified Network Professional (CCNP) certification preferred. Excellent written and verbal communication skills. Must be detail oriented. Customer service oriented.

** Attention: This position requires an active Top Secret Government security clearance. Please do not apply to this job if you do not currently hold an active TS/SCI clearance, as your submission will automatically be rejected. ** Job Description: Leland Technology is seeking a Windows Engineer with technical expertise, strong business analysis and customer engagement skills in support of an AWS and Azure cloud-based network ecosystem involving Microsoft services. Responsibilities include: Provide systems engineering, orchestration, and administrative support for multiple deployed applications and environments. Support solutions throughout the IT project lifecycle, to include refining requirements, creating design documentation, creating installation instructions and deployment plans, deploying and upgrading virtual machines, providing operations and maintenance, along with troubleshooting support. Strong Active Directory, GPO, CA and WSUS experience. Basic Qualifications: 6+ years of technology and engineering experience Strong Powershell scripting experience is a must Demonstrated ability to engineer solutions in a STIG compliant domain infrastructure Understanding of automation tools such as Ansible, Terraform and DSC Demonstrated experience in an AWS and Azure Desired Skills: Growth mindset, insatiably curious, always learning and welcoming challenges for the opportunity to grow. Customer-centric mindset with demonstrated passion for delivering customer value. Ability to bring innovative technical solution ideas to customer problems. Desire to work in a cooperative environment where one's growth potential is supported by one's abilities and attitude. Advanced Windows Administration or Engineering experience Security Clearance: Must have an active Top Secret with the ability to obtain a TS/SCI Location: %100 on site. Springfield, VA until clearance crossover. After crossover, you can choose either Chantilly, VA or Rosilyn, VA. Hours are flexible, with the ability to work 4 days a week, as long as you get 40 hours per week.

The Informatica Administrator is responsible for the installation, configuration, monitoring, maintenance, and optimization of Informatica software tools used for data and application integration, transformation, and management. This role involves troubleshooting issues, ensuring performance, and maintaining data workflows to support business intelligence and analytics. Install and/or upgrade, and configure Informatica PowerCenter, Informatica Cloud Data Integration, and related components. Configure and maintain repository, domain, and services on Informatica server. Set up environment-specific configurations (DEV, QA, PROD) for Informatica services. Develop appropriate remediation steps for Common Vulnerabilities and Exposures (CVEs) identified by the security team and resolve them in a timely fashion. Monitor and fine-tune the performance of Informatica jobs and workflows. Work on optimizing the performance of the Informatica server, including memory management, query performance, and job throughput. Identify, troubleshoot, and resolve issues related to Informatica sessions, workflows, and connectivity. Resolve system-level issues affecting Informatica services and tools. Perform regular system monitoring and ensure the health and availability of the Informatica environment. Set up automated alerts for job failures, service downtimes, or performance issues. Evaluate new features and capabilities of Informatica products and propose strategies for leveraging them. Stay current with industry trends in data integration, cloud computing, and ETL technologies to influence the data architecture strategies. Implement and manage backup and disaster recovery procedures for Informatica repositories and configurations. Work closely with data engineers, developers, and other IT teams to support data integration requirements. Provide support for troubleshooting and resolving technical issues related to the Informatica platform. Maintain accurate documentation for system configurations, procedures, and workflows. Generate reports on system performance, resource utilization, and other metrics. Collaborate with data architects to design efficient, scalable cloud-based data integration architectures using IICS. Evaluate and optimize current PowerCenter architectures for migration feasibility, including redesigning workflows and processes where necessary. Align migration strategies with the organization's cloud adoption, data governance, and security policies. Minimum Qualifications Bachelor's Degree required or equivalent relevant experience. Master's Degree Preferred. Dependent upon contract requirement. 12+ years of experience working with progressively more complex or large-scale databases. US Citizenship Other Job Specific Skills Strong experience supporting Informatica PowerCenter, IICS, and other Informatica products. Hands-on experience with database management systems such as Oracle, SQL Server, or PostgreSQL. Hands-on experience with Informatica Connectors such as MySQL, PostgreSQL, JNDI, JMS, PowerExchange, S3, S3 Delta, or Amazon RedShift. Experience managing Oracle RAC and Data Guard databases. Knowledge of UNIX/Linux commands and shell scripting. Experience with system monitoring tools and techniques. Proficiency in troubleshooting and resolving Informatica issues. Excellent communication and collaboration skills. Preferred Skills Informatica certification (e.g., Informatica PowerCenter Administrator). Experience with cloud-based data integration tools e.g., Informatica Intelligent Cloud Services (IICS). Familiarity with ETL processes and data warehousing concepts. Hands-on experience with Oracle DBA functions in an enterprise environment.

Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust. This role is responsible for the installation, configuration, maintenance, and performance tuning of Microsoft SQL Server databases. They ensure the security, availability, and reliability of database systems that support business applications and data needs. This role also prioritizes the ongoing maintenance of enterprise-level open-source database systems. Lastly, it ensures the stability, reliability, scalability, and security of mission-critical data platforms that support business operations and analytics. The ideal candidate will have extensive hands-on experience managing large, high-availability MySQL and PostgreSQL environments-both on-premises and in the cloud. They will play a key role in database architecture planning, automation of operational workflows, and mentoring junior DBAs. The Senior DBA works closely with development, DevOps, and infrastructure teams to optimize database performance, streamline deployments, and ensure seamless data operations across multiple environments. Job Description and Duties Position is required to be full-time onsite at DOT HQ, Washington DC Assist in driving, standardizing, and managing unified configuration management database. Install and configure Microsoft SQL Server instances and tools (SSMS, SSRS, SSIS, SSAS). Set up new databases, servers, and related infrastructure. Manage SQL Server clustering, replication, and high availability solutions. Monitor and maintain database performance, integrity, and security. Perform regular database maintenance tasks (index optimization, statistics updates, consistency checks). Plan and perform database upgrades, patches, and migrations. Troubleshoot database errors, bottlenecks, and performance issues. Analyze query execution plans and optimize SQL queries. Monitor system performance using tools like SQL Profiler, Extended Events, and Performance Monitor. Identify and resolve slow-running queries or deadlocks. Manage user accounts, roles, and permissions to maintain data security. Audit database activities and log changes. Maintain detailed documentation of database environments, configurations, and changes. Generate reports for performance metrics, growth trends, and usage statistics. Required Education and Experience: Oracle and SQL Certified. Proficient in SQL Cluster, Always-On Cluster, On-premises to Azure Migration. Experience with Azure Managed Instance, SQL STIG (Security Technical Implementation Guides), Transparent Data Encryption (TDE), Strong knowledge and experience in SQL Server and Oracle database administration, including installation, configuration, optimization, and maintenance. Expertise in managing SQL Server instances (2019/2017/2016/2014/2012) and Oracle databases on various platforms, including VMWare, Azure (IaaS/PaaS), and on-premises. Experience with Oracle RAC, Oracle Enterprise Manager, RMAN backups, Oracle Data Guard, and setting up Oracle RAC on Windows. Proficiency in Linux shell scripting and experience with AWS RDS and EC2-based databases. Ability to troubleshoot performance issues, analyze SQL execution plans, and optimize database performance. Experience with database security solutions, including Transparent Data Encryption (TDE) and Oracle STIG compliance. Knowledge of AWS concepts required for performing DBA operations on AWS cloud. Experience with DR testing, making recommendations, and providing on-call support. Preferred skills and qualifications: Experience supporting a 24x7 operations environment Deploy and manage SQL Server on various platforms, including VMWare, Azure (IaaS/PaaS), and on-premises. Also, build and manage Azure managed instances and Azure managed databases. Install, configure, and manage SQL Server instances (2022/2019/2017/2016/2014/2012) and Oracle databases on Linux / Windows platforms. Deploy and manage SQL Server on various platforms, including VMWare, Azure (IaaS/PaaS), and on-premises. Also, build and manage Azure managed instances and Azure managed databases. Facilitate database migration from on-premises environments to Azure and execute SQL database upgrades, migrations, backups, and restores. Administer user access by provisioning SQL logins and users based on project requirements and configure and troubleshoot database Always-on availability groups (AG) and AG-related issues. Implement and troubleshoot database mirroring solutions, database log shipping setups, and database transaction replication configurations. Manage SQL clusters, resolve cluster-related issues, and monitor database conditions, proactively rebuild indexes, and perform routine maintenance tasks. Utilize monitoring and performance tuning skills to schedule automated activities, including database health checks, disk space monitoring, job alerts, index monitoring, and statistics tracking. Configure database mail for SQL job alerts, install and configure SQL Server Reporting Services (SSRS), and apply Service Packs to SQL Server versions (2008R2, 2012, 2016, 2017, 2019, 2022) and patches to Windows Server versions (2003, 2003 R2, 2012, 2019, 2022). Install Oracle binaries and configure new Oracle databases on Linux / Windows, apply Quarterly Oracle Patches on Oracle databases running on Linux / Windows, and troubleshoot Oracle database performance issues, providing RCA reports. Analyze and optimize SQL execution plans for slow SQL, configure Oracle Enterprise Manager, set up database monitors using OEM and custom shell scripts, and configure Oracle RMAN backups and Oracle database recovery. Experience using Oracle Data Guard on 19c, setting up Oracle RAC on Windows, and expertise in Linux shell scripting and database security solutions. Experience setting up database users based on minimum required databases privileges best practices, experience on AWS RDS and EC2 based databases, and knowledge of AWS concepts required for performing DBA operations on AWS cloud. Experience testing DR solutions and making recommendations, supporting DBA on-call tasks on a rotation basis. Demonstrates teamwork and is available for On-Call Support. Mandatory participation in monthly database patching.

Long term contract, hybrid in the Rosslyn area Hourly rate: $40-$47/hr depending on years of experience Must be US Citizen of GC holder Job Description: This role will provide hands-on AWS development and operational support for the External Management System (XMS) solution. The position is also responsible for overseeing the development, implementation, documentation, and testing of security controls. Preferred Experience/Skills: • Strong technical expertise in AWS, supporting and enhancing enterprise solutions such as XMS and FedHub Enclave • Experience managing day-to-day cloud operations, including deployment, monitoring, troubleshooting, and optimization • Demonstrated leadership in developing, implementing, and documenting security controls to meet federal requirements • Proven ability to coordinate and execute security control testing and effectively remediate findings • Deep understanding of large-scale IT systems, with hands-on AWS implementation experience preferred • Track record of leading production support teams in incident, problem, and change management for enterprise risk-related systems • Proficiency with incident management systems and ticketing tools • Solid grasp of core security concepts such as encryption, key management, SSL, and HTTPS • Practical experience with single sign-on (SSO) and authentication solutions (e.g., SAML, OpenID, OAuth) • Broad understanding of system architecture and design fundamentals • Prior involvement with establishing new ATOs (Authority to Operate) in cloud or enclave environments • Familiarity with federal security initiatives, including FedRAMP and Trusted Internet Connections (TIC) • Relevant certifications (e.g., AWS, PMP, CISSP, CISM) or equivalent credentials Required Skills: • Bachelor's degree in an IT-related field or equivalent professional experience. • Proven experience managing cross-functional teams, including both functional/project management and technical staff. • Strong understanding of security frameworks and compliance standards (e.g., NIST, FISMA). • Excellent project management and risk mitigation skills, including planning, tracking, prioritizing risks, developing effective mitigation plans, and engaging directly with federal clients and downstream partners. • Exceptional written and verbal communication skills, with the ability to interface effectively with clients and stakeholders and ensure compliance with contractual and regulatory requirements. • Background in business analysis and providing strategic insights to support project delivery.

***Please note pursuant to a government contract this position requires a minimum of an Active DoD Secret clearance**** requires U.S Citizenship*** Job Title: Sr. System/VMware Administrator Location: Quantico, VA Duration: Full Time/Direct Hire Pay Rate: $135,000 - $150,000 Summary As the Sr. System/VMware Administrator, this individual will provide systems administration for enterprise VMware vSphere solution and is responsible for maintaining the virtualized environment including all virtual servers and virtual network infrastructure. In this role, the Virtualization Administrator will provide Tier 2 and 3 troubleshooting support, interfacing with the end users and other technical teams from a service support perspective. Responsibilities - Installs, configures, and maintains VMware vSphere, vCenter, Horizon, and other virtualization technologies. - Maintains networks in a Virtual Machine Software (VMware) environment - Analyzes and resolves problems associated with the operating system's servers, hardware, applications, and software - Monitors systems performance and ensures compliance with security standards. Monitors everyday systems, evaluates availability of all server resources, and performs all activities for VMware vSphere software - Assists with configuring and deploying all virtual machines and installs and provides backup to all configuration procedures. Maintains and monitors all patch releases, designs various patch installation strategies, and maintains all systems according to program standards - Troubleshoots ESX issues related to storage, network, and performance issues - Diagnoses and resolves issues related to virtual machines, virtual networks, storage, and other virtualization components - Monitors system health, performance, and resource utilization, identifying and resolving bottlenecks, and optimizing resource allocation - Manages Active Directory group, user and computer objects, the AD Schema - Ensures cyber compliance, auditing, evidence capture and storage activities. Ensuring the security of virtual environments, implementing security best practices, and adhering to compliance requirements - Works with network engineers, security teams, application administrators, and other IT staff to support business needs and address escalated problems - Administrates and troubleshoots basic knowledge of VMWare platforms Windows 2012/ 2019 Server support and troubleshooting - Loads and deploys new servers. - Creates and maintains Windows server images - Works with engineers and projects leads to implementing new systems, policies, standards, and practices - Documents server administration processes and procedures - Creates and maintains documentation related to virtualization environments, including configurations, procedures, and troubleshooting steps - Monitors and tunes systems to achieve optimum performance levels - Stays up to date with the latest virtualization technologies, identifies opportunities for improvement, and implements best practices Required Qualifications and Experience - Active DoD Secret clearance or Top Secret clearance - Active Security+ and VCP certification - 7+ years of recent System experience - Recent VMware experience

Rogers & Company, a distinguished public accounting firm based in Tysons Corner, VA, boasts over two decades of experience serving clients across the United States and internationally. Our core emphasis revolves around delivering comprehensive audit, tax compliance, and outsourcing services to associations, charities, and other nonprofit organizations. We are currently seeking an IT Administrator to oversee and manage all the firm's technology needs, including network infrastructure, digital applications, data backups, security measures, and collaboration with external vendors (NTIVA, Intermedia, Cox, CCH, Dell, etc.). This position would provide technical support and troubleshooting to firm personnel, maintain servers and networks, configure workstations, and manage software and communication applications. The IT Administrator should have strong technical knowledge and experience in network administration and technology support, as well as excellent problem-solving and communication skills. IT Administrator Responsibilities: Troubleshoot, support, and resolve IT-related issues for firm employees through onsite and remote presence. Collaborate with third-party IT vendors to address IT-related matters. Configure workstations, including set-up, software installations, domain joining, VPN configuration, and related requirements and ongoing updates. Install, configure, and maintain computer hardware, software, and peripherals. Oversee, maintain, and monitor network performance and security. Install firmware and security updates on endpoints, servers, printers, and related networking equipment when needed. Manage user accounts, access rights, and security settings for domains, emails, and software systems. Perform data backups and secure data according to established procedures. Work with website vendors in making updates and related maintenance. When applicable, install and configure network hardware, such as routers and switches, or coordinate with external vendors. Assist in maintaining communication systems, VoIP, and any related equipment, services, and platforms. Train users on new hardware and software applications. Research and recommend new IT technologies and solutions. Minimum Qualifications (Education, Experience, Certifications): Bachelor's degree in Computer Science or related field, preferred, or Associate's in Computer Science or Networking. Required minimum experience: 3-5 years or more of experience working in IT. Proficient in Windows Server, Windows 10/11, Microsoft Office, MS Exchange, and 365. Basic knowledge of network protocols, such as TCP/IP, DNS, and DHCP. Experience with network hardware, such as routers and switches. Excellent problem-solving and communication skills. Able to work independently and as part of a team. Not required, but helpful, experience with CCH Prosystems software installations and maintenance. This opportunity is located in our Tysons Corner, VA office primarily as an in-office position, with some remote support. If you are an ambitious and dedicated professional, our firm offers an optimal environment for your continued career growth and success. Rogers & Company provides competitive compensation and additional benefits, including: Benefits: Flexible time off (FTO), hybrid work arrangements, and firm holidays. Traditional and Roth 401K plans, with firm matching. Health, dental, and vision insurance. Short and long-term disability, AD&D, and life insurance. Minimum of 40 hours paid continuing professional education. Paid maternity and paternity leave. Annual performance-based bonus compensation. More About Rogers & Company Rogers & Company stands as a premier CPA firm serving tax-exempt organizations, employing a practice model focused on delivering high-quality work and achieving successful client service outcomes. Our client base includes nationally and internationally recognized charities, foundations, and associations, where our professionals collaborate to provide innovative solutions and measurable results. As an independent firm, Rogers & Company is a proud member of Alliott Global Alliance, a network comprising over 200 independent member firms across nearly 100 countries worldwide. Our commitment to diversity is evident in our employment practices, where we provide equal opportunities to all employees and applicants, irrespective of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. Please note that Rogers & Company does not accept unsolicited candidates, referrals, or resumes from staffing agencies, recruiters, or any other third-party paid services. Referrals, resumes, or candidates submitted to Rogers & Company, its employees, or owners without a pre-existing signed agreement by both parties covering the submission will be considered free of charge and become the property of Rogers & Company.

About the Role: As a Systems Administrator, you will play a vital role in ensuring the stable operation of our in-house computer software systems. This position involves planning, developing, installing, configuring, maintaining, supporting, and optimizing computer systems to meet the organization's operational requirements. You will collaborate with IT teams and stakeholders to implement effective solutions that enhance system reliability, performance, and security. Essential Job Responsibilities: · System Planning and Development: Collaborate with stakeholders to understand business requirements and translate them into technical specifications for system development and implementation. · Plan and design computer systems architecture, including servers, databases, networks, and applications, to meet current and future organizational needs. · Installation and Configuration: Install, configure, and deploy computer software systems, applications, and tools according to established procedures and best practices. · Ensure proper integration and compatibility of software components within the existing IT infrastructure environment. · Maintenance and Support: Perform routine maintenance tasks, such as software updates, patches, and security enhancements, to ensure the ongoing stability and security of computer systems. · Provide technical support and troubleshooting assistance to end-users and IT teams to resolve system-related issues and minimize downtime. · System Optimization: Monitor system performance and capacity utilization to identify areas for optimization and improvement. · Implement proactive measures, such as performance tuning and resource optimization, to enhance system efficiency and reliability. · Security and Compliance: Implement and enforce security policies, procedures, and protocols to safeguard sensitive data and protect against cybersecurity threats and vulnerabilities. · Ensure compliance with regulatory requirements, industry standards, and internal policies related to system security and data protection. · Documentation and Training: Maintain accurate documentation of system configurations, procedures, and troubleshooting steps for future reference and knowledge sharing. · Provide training and guidance to end-users and IT staff on system usage, best practices, and security protocols. Qualifications: · Bachelor's degree in computer science, information technology, or a related field; equivalent combination of education and relevant experience may be considered. · Experience in systems administration or related IT roles, with a strong understanding of computer systems architecture, networking principles, and software applications. · Proficiency in installing, configuring, and supporting operating systems (e.g., Windows, Linux), virtualization technologies (e.g., VMware, Hyper-V), and server hardware. · Hands-on experience with system monitoring tools, backup and recovery solutions, and security protocols (e.g., firewalls, intrusion detection systems). · Strong problem-solving skills, attention to detail, and ability to work independently or collaboratively in a dynamic environment. · Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders and convey technical concepts to non-technical audiences. · Experience in Windows (2019 and 2022) server administration (3 Years) · Strong in Active directory · Experienced in Linux · Strong in Group Policy · Experienced in SQL · some Network exposure · Experience in VM management , Strong in Scripting Power shell, Python, Bash

Functional Description: Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. Assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems. Analyze, test, troubleshoot, and evaluate existing network systems, such as LAN, WAN, and Internet systems or a segment of a network system. Perform maintenance to ensure networks operate correctly with minimal interruption. Senior level person may oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job. Required Education: BS or BA in a technical discipline. Required Experience: At least five (4) years of experience in system administration, performing the functional duties for this position. Operating System certificate (i.e. Windows or Linux) and COMPTIA Security + or other DOD INST 8570 compliant qualification required. Interim TS to start

FedTec is seeking a highly-skilled Senior Database Administrator (DBA) to serve as a key technical expert responsible for the design, implementation, maintenance, and optimization of mission-critical databases supporting the Defense Information Systems Agency's (DISA) OSS Legacy Systems Sustainment (LSS) program. This role ensures the performance, availability, integrity, and security of databases across multiple environments. The Senior DBA will lead database sustainment efforts, coordinate with system administrators and application developers, and ensure compliance with DISA, DoD, and STIG requirements. Title: Senior Database Administrator Location: Fort Meade, MD (Hybrid) Security Clearance: Verifiable DoD Top Secret is required Certifications: DoD 8140 Compliant (Security+ CE, GSEC, SSCP, etc) Primary Duties and Responsibilities Serve as the lead database specialist supporting all OSS LSS environments, ensuring system availability and performance. Install, configure, and administer enterprise database systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL) across classified and unclassified domains. Perform database performance tuning, monitoring, and optimization to maintain reliability and scalability. Design and implement backup, recovery, and disaster-recovery strategies in accordance with DISA policies. Ensure database configurations meet DISA STIG, IAVM, and cybersecurity compliance requirements. Develop and maintain scripts and automation tools to improve database management efficiency. Collaborate with application teams to optimize SQL queries, stored procedures, and data models. Support data migration and integration efforts as legacy systems transition to modernized platforms. Conduct database patching, version upgrades, and vulnerability remediation activities. Develop and maintain detailed documentation including data dictionaries, configuration guides, and change-management records. Participate in Change Advisory Board (CAB) reviews, ensuring proper database version control and configuration management. Basic Qualifications - Required Education, Certifications, Skills, and Experience Bachelor's degree in Computer Science, Information Systems, or related field with 6+ Years of experience Additional relevant work experience will be accepted in lieu of a degree on a case-by-case basis Proven expertise managing Oracle and/or Microsoft SQL Server databases in production settings. Experience implementing STIG compliance, IAVM patching, and DoD RMF controls. Strong understanding of database replication, clustering, and performance tuning methodologies. Proficiency in database design, indexing, optimization, and query performance analysis. Skilled in shell scripting, PowerShell, or PL/SQL automation. Strong documentation and analytical problem-solving abilities. Ability to work collaboratively across system, application, and cybersecurity teams. Minimum Citizenship Status Requirements: US Citizen When You Join FedTec, You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. Just as you would do for your own family, we prioritize your safety, health, and happiness. That is why we've created the FedTec Total Well-Being program, offering benefits like: Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being. Time to Recharge: Generous paid time off to relax and rejuvenate. Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage. Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services. Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth. Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support. Visit fedtec.com to learn more about who we are and where you can make an impact! Commitment to Non-Discrimination As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions. If you feel that your qualifications, talents, and values align with our culture, we welcome you to apply by submitting your resume today! No Agencies Please

Dynamic Data Solutions (D2S) is a leading provider of Information Technology (IT) and cyber security solutions for Department of Defense (DoD) and private sector mission partners in the MD, DC, and VA areas. We offer a range of consulting services that assist companies in reducing risk, securing critical enterprise infrastructure, achieving governing compliance, and securing data and systems across multiple platforms. Our commitment is to provide top-tier expertise to ensure the highest levels of operational efficiency and security for our clients. ROLE DESCRIPTION D2S is currently seeking a full-time on-site System Administrator in Fort George G. Meade, MD. The System Administrator will be responsible for managing and maintaining IT systems, performing routine system updates and backups, monitoring system performance, and providing technical support. They will collaborate with clients to ensure reliable system operations and address any issues to meet their cybersecurity and infrastructure needs. REQUIRED QUALIFICATIONS "Must" be an US citizen"Must" hold an Active Security Clearance: TS/SCI"Must" have a Full Scope Polygraph (Lifestyle) Work is strictly "On-site" in Maryland, "No" Hybrid or Remote work available at this time Willing to commute and/or preferably living in or near the greater MD, DC, VA area REQUIRED SKILLS Operating Systems Expertise:Proficiency in Linux/Unix (e.g., Red Hat, CentOS, Ubuntu) and Windows Server environments.Advanced knowledge of shell scripting (e.g., Bash, PowerShell) for automation. Network Administration:Understanding of TCP/IP, DNS, DHCP, VPN, routing, and firewall management.Experience with network monitoring tools (e.g., Nagios, Zabbix, SolarWinds). Virtualization and Cloud Technologies:Expertise in virtualization platforms like VMware, Hyper-V, and KVM.Proficiency in cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP), including cloud networking, security, and cost management. Server Management and Configuration:Advanced skills in managing and configuring servers (e.g., Apache, Nginx, IIS).Experience with configuration management tools (e.g., Ansible, Puppet, Chef, SaltStack). Storage and Backup Solutions:Knowledge of SAN, NAS, RAID, and networked storage protocols (e.g., NFS, SMB).Experience with backup and recovery solutions (e.g., Veeam, CommVault, NetBackup). Security Management:Strong understanding of cybersecurity principles, firewalls, IDS/IPS, and security monitoring.Experience with security policies, patch management, vulnerability assessments, and remediation. Monitoring and Performance Tuning:Proficiency in using monitoring tools (e.g., Prometheus, Grafana, Splunk) to maintain system performance and uptime.Experience with capacity planning and performance tuning of systems and networks. High Availability and Disaster Recovery:Experience with designing, implementing, and maintaining high-availability clusters and failover systems.Knowledge of disaster recovery planning, testing, and implementation. Database Administration:Basic to intermediate knowledge of database management and optimization (e.g., MySQL, PostgreSQL, SQL Server, Oracle). Automation and Scripting:Strong scripting skills (e.g., Python, Perl, Ruby) for task automation and orchestration.Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. DevOps and CI/CD Pipelines:Understanding of DevOps principles and experience with CI/CD tools (e.g., Jenkins, GitLab CI, Bamboo).Experience with containerization and orchestration tools (e.g., Docker, Kubernetes). Documentation and Compliance:Ability to create and maintain detailed documentation for systems, processes, and procedures.Knowledge of compliance standards (e.g., ITIL, ISO, GDPR, HIPAA). Soft Skills:Strong problem-solving and analytical skills.Effective communication and collaboration with cross-functional teams.Ability to mentor junior staff and provide training on system administration best practices. PREFERRED SKILLS Cloud Computing: Proficiency with cloud platforms like AWS, Azure, or Google Cloud, including experience with IaaS, PaaS, and SaaS.Networking: Deep understanding of network protocols, VPNs, firewalls, and load balancers, including troubleshooting and optimization.Security: Strong knowledge of cybersecurity principles, including risk assessment, encryption, and compliance standards.Automation & Scripting: Proficiency in automation tools (e.g., Ansible, Puppet, Terraform) and scripting languages like Python, PowerShell, or Bash.Virtualization: Experience with virtualization technologies such as VMware, Hyper-V, or KVM.Operating Systems: Advanced knowledge of Linux/Unix and Windows Server environments.Problem-Solving: Excellent analytical skills to diagnose and resolve complex system issues.Project Management: Ability to lead and manage projects, including task prioritization, resource allocation, and deadline management.Communication: Strong written and verbal communication skills for collaborating with technical teams and stakeholders.DevOps Practices: Familiarity with CI/CD pipelines, version control (e.g., Git), and containerization (e.g., Docker, Kubernetes).Disaster Recovery & Backup: Experience in designing and implementing backup solutions and disaster recovery plans.Performance Monitoring: Proficiency in using monitoring tools (e.g., Nagios, Prometheus) to ensure system performance and uptime. PAY RANGE AND COMPENSATION We offer a highly competitive compensation package designed to attract and retain top talent. Our pay structure is at the forefront of industry standards, reflecting our commitment to rewarding excellence. In addition to generous salaries, we provide a comprehensive benefits package, including premium health insurance, and retirement savings plans. We believe in investing in our employees' well-being and career growth, ensuring that our team members are supported both personally and professionally. EQUAL OPPORTUNITY STATEMENT We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment where diverse perspectives are valued and everyone has the opportunity to thrive. Dynamic Data Solutions (D2S) is a leading provider of Information Technology (IT) and cyber security solutions for Department of Defense (DoD) and private sector mission partners in the MD, DC, and VA areas. We offer a range of consulting services that assist companies in reducing risk, securing critical enterprise infrastructure, achieving governing compliance, and securing data and systems across multiple platforms. Our commitment is to provide top-tier expertise to ensure the highest levels of operational efficiency and security for our clients.

This posting is for a contract assignment and is not a full-time employment offer. Candidates selected for roles will be employed as contract workers through an approved 3rd party for the duration of the specified project Our clients Information Technology and Data Analytics (IT&DA) organization Specialized Infrastructure Operations group is currently seeking a Contract Senior Systems Administrator to support the team in Herndon, VA. The client delivers complex solutions in challenging environments, supporting our Mission Operations Portfolio by designing, building, testing, deploying, and maintaining critical platforms for commercial and government clients. We prioritize innovation and collaboration to improve the world, embracing diversity, equity, and inclusion. Our welcoming environment fosters professional growth and meaningful contributions, from the seabed to outer space. The Senior System Administrator will handle system administration tasks, including infrastructure management, information security, software installation, and configuration control. This role involves creating innovative solutions to technical challenges, providing system support with modern tools, and overseeing the design and performance of computing systems for effective capacity planning and disaster recovery. Position Responsibilities: Oversees system integration, hardware and software installation, configuration and disposition of servers and workstations to support the architecture Provides complex problem resolution, root cause analysis and technical support for delivery systems Participates in the design, validation and configuration management of computing delivery systems Plans and coordinates system changes Administers user system access and establishes safeguards to protect information to meet security requirements Oversees activities to monitor system performance to support capacity planning, backup and disaster recovery planning Mentors, leads and trains others This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/Experience): Successfully completed a Tier 5 Investigation (T5), formerly known as a Single Scope Background Investigation (SSBI) by the federal government within the last 5 years or agreed to enter a Continuous Vetting program such that 5 year updates are no longer required 5+ years of experience as a systems administrator 5+ years of experience working in a cross functional environment with all levels in the business from individual contributors to executive leadership ACTIVE FULL SCOPE POLYGRAPH PRE START Preferred Qualifications (Desired Skills/Experience): 5 or more years' related work experience or an equivalent combination of education and experience Active certifications in Cloud, INFOSEC, etc. Experience with Virtualization (AHV, VMWare ESXi, Hyper-V, etc.) Experience with VDI infrastructure, monitoring infrastructure, securing infrastructure, documenting in confluence and task tracking in Jira Benefits Information *Optional Benefits: Medical, Dental, Vision, 401K Tundra Technical Solutions is among North America's leading providers of Staffing and Consulting Services. Our success and our clients' success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Titan Technologies is seeking a Senior Systems Administrator responsible for the installation, configuration, and maintenance of enterprise IT systems. The Senior Systems Administrator will ensure reliability, security, and performance across Windows Server environments, Office 365, Active Directory, and enterprise IT infrastructure within the Department of Homeland Security (DHS). Duties and Responsibilities Install, configure, and maintain enterprise infrastructure systems. Administer Windows Server environments, Active Directory, DNS, DHCP, and Group Policy. Provide Tier 3 troubleshooting and operational support. Ensure compliance with IT security and policy requirements. Communicate with vendors as needed to support system operations and troubleshooting. Develop and maintain system documentation and procedures. Support hybrid environments and cloud integration/migration for enterprise applications. You MUST have: 7+ years of systems administration experience. Expertise in Microsoft Windows Server (2012R2, 2016, 2019, 2022). Microsoft Certified Systems Engineer (MCSE) or modern equivalents such as: Microsoft Certified: Azure Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Windows Server Hybrid Administrator Associate ITIL 4 Foundation (preferred) A DoD Secret clearance is required. It's great if you also have: Proficiency with Office 365, Teams, and Microsoft enterprise tools. Strong PowerShell and scripting capabilities. Experience with PKI, authentication protocols, and enterprise security standards. Knowledge of networking fundamentals (firewalls, routing, switching). Experience supporting cloud services (Azure, AWS, hybrid). Education: Bachelor's degree in Computer Science, Information Technology, or related field.

Join a People-First MSP That Has Been Supporting the DC Metro for 30+ Years If you're looking for a place where your work truly matters , where clients appreciate your impact, and where leadership invests in your growth, this is the opportunity. This established, long-standing Managed Services Provider has been supporting small to mid-sized businesses across the DC metro area for over three decades. Their philosophy is simple: treat clients like partners, eliminate IT headaches before they happen, and build a team of engineers who genuinely love what they do. You'll be joining a tight-knit group of tech professionals who value collaboration, technical curiosity, and doing things the right way. They've built a reputation on proactive support, exceptional customer service, and a culture where your success directly contributes to the success of the business. Expect a stable environment, long-term client relationships, and a company that's been growing steadily year after year. Why You'll Love Working Here 30+ years of proven stability and growth A friendly, supportive culture-no egos, no burnout factory Leadership that listens, invests, and promotes from within Work that makes a difference for real businesses every single day Excellent benefits fully paid by the company This is the type of company where people stick around because they feel valued, trusted, and empowered. Position: IT System Administrator Tier 2.5 - MSP You'll serve as a trusted technical resource for clients throughout Northern VA and DC, providing hands-on support for desktops (Windows/Mac), networking, servers, and cloud environments. If you enjoy variety, solving problems, and working directly with end users in a friendly, relationship-driven MSP-this is a great match. What You'll Be Handling: Microsoft Exchange & Office 365 Windows & mac OS support Firewalls & switching Windows Active Directory Hyper-V & VMware ConnectWise, Kaseya, and related RMM tools Microsoft Azure support Onsite client visits across Northern VA Salary & Benefits Salary: $80,000 - $95,000 Location: Herndon, VA Benefits include: Paid vacation & sick leave Fully company-paid health, dental, and vision insurance Company-paid life, short-term, and long-term disability 401(k) with up to 4% company match Mileage reimbursement

The Senior System Administrator will be responsible for administering and maintaining systems across both SIPR and NIPR networks. This includes oversight of system performance, security hardening, troubleshooting, patch management, and supporting modernization efforts in both on-premises and cloud environments. The role requires an individual comfortable operating in highly regulated DoD environments, applying STIGs, supporting RMF compliance, and ensuring system readiness for mission demands. Key Responsibilities Administer and maintain Linux and Windows server environments across SIPR and NIPR networks. Lead advanced troubleshooting, diagnostics, and root-cause analysis for complex system issues. Implement and maintain compliance with STIGs, RMF controls, and DoD cybersecurity policies. Manage AWS resources, including EC2 instances, IAM, VPC configurations, storage, and security settings. Oversee system upgrades, patching cycles, configuration management, and performance tuning. Support network-connected system operations, including DNS, DHCP, routing, and switching interactions. Develop and maintain technical documentation, configuration baselines, and system procedures. Collaborate with cybersecurity, engineering, and operations teams to ensure system integrity and mission readiness. Provide mentorship and technical guidance to junior administrators and support staff. Required Qualifications Active Top Secret clearance. 6-10+ years of experience in system administration supporting DoD or similarly regulated environments. Proficiency with Linux (RHEL preferred) and Windows Server administration. Experience working in both classified and unclassified environments. Strong understanding of RMF, STIGs, and DoD security standards. Hands-on experience managing AWS cloud environments. Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP). Active Security+ certification (required under DoD 8570 IAT II guidelines).

IDR is seeking a Network Administrator to join one of our top clients in the Mid-Atlantic region. This travel-based role is pivotal for ensuring seamless network operations across multiple sites in the Mid-Atlantic region, providing hands-on support and maintenance of network infrastructure. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Network Administrator: Configure, install, and maintain network equipment such as routers, switches, firewalls, and access points to ensure optimal performance. Perform field service tasks including punch downs, circuit installations, and closet setups, traveling to various sites as needed. Support and troubleshoot VoIP and telephony systems, ensuring high call quality and system uptime. Diagnose and resolve network performance issues using a methodical, root-cause-driven approach. Required Skills for Network Administrator: Over 5 years of hands-on experience in network administration, field support, or related IT infrastructure roles. Proficiency in configuring and troubleshooting network components such as switches, routers, and circuits. Strong understanding of network protocols, cabling standards, and connectivity troubleshooting. Working knowledge of VoIP and telephony systems. Ability to travel. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

The IT Help Desk Support professional provides day-to-day technical support to end users across the organization. This position is responsible for troubleshooting and resolving hardware, software, and network issues, as well as managing user accounts in Microsoft 365 and Active Directory. The role requires strong customer service skills, attention to detail, and the ability to handle multiple requests efficiently in a fast-paced environment. Responsibilities: Serve as the first point of contact for user inquiries and technical issues, received through phone, email, or the ticketing system. Troubleshoot and resolve problems related to desktop and laptop computers, printers, mobile devices, and other peripherals. Provide support for Windows and mac OS operating systems, Microsoft 365 applications, Teams, and SharePoint. Perform Microsoft 365 user account management, including creating and modifying accounts, assigning licenses, setting mailbox permissions, and resetting passwords. Manage Active Directory accounts, security groups, and access permissions. Set up and configure new user workstations, software, and peripheral equipment. Assist with network connectivity issues, including VPN access, wireless connections, and IP configurations. Maintain accurate documentation of issues and resolutions in the IT ticketing system. Escalate complex or recurring issues to higher-level technical staff as needed. Perform regular system maintenance, updates, and security checks. Support onboarding and offboarding activities, ensuring proper IT access and asset management. Follow established IT policies and procedures to ensure system security and compliance. Contribute to internal knowledge base articles and end-user training materials. Qualifications: 1 to 4 years of experience in IT support, service desk, or related technical role. Working knowledge of Microsoft 365 administration and account management. Familiarity with Active Directory, Exchange Online, and Teams. Experience supporting Windows operating systems and Microsoft Office applications. Understanding of basic networking concepts such as DNS, DHCP, and VPN. Strong communication and problem-solving skills with a focus on customer service. Ability to prioritize and manage multiple requests in a busy environment.