What does an admissions assistant do?
Admissions assistants are professionals who are responsible for handling enrollment tasks for a college, university, or healthcare facility. These assistants must use databases or programs to store and organize student information while providing excellent customer service to them and their parents. In healthcare centers, admissions assistants must assist with patient admissions as well as their medical billing. They must manage the reception area and greet visitors as well as respond to customer phone calls. Admission assistants must also assist admission officers and office staff with activities related to the admission process.
Admissions assistant responsibilities
Here are examples of responsibilities from real admissions assistant resumes:
- Manage company's twitter account and communicate with multiple physical therapy providers around the country
- Insure that patient release of information forms are signed and educate patients of their rights provide by HIPAA.
- Process applications, figuring GPA, and locate documents for file completion.
- Enable social sharing to Facebook and LinkedIn using plugins for social networks.
- Call Medicaid and Medicare to confirm coverage on inpatient, outpatient and or emergency room coverage.
- Calculate GPA's on all applicant files and prepares the file to be present for admissions consideration.
- Assist in creating social media campaign via Facebook and YouTube to create online access to admissions team.
- Adhere to HIPAA guidelines and maintain patient confidentiality.
- Maintain confidential patient information and familiar with HIPPA regulations.
- Specialize in government programs with an expertise in Medicare/ Medicaid reimbursement.
- Complete nightly census reports for entire hospital, including rehabilitation and psychiatric units.
- Enter data into an electronic database system to ensure patients laboratory and medication orders are process timely.
- Implement new federal guidelines for maintaining customer information and medical records ensuring HIPPA and other privacy policies.
- Collect information for patient admission, verify insurance information, and provide patients with cost of service after insurance coverage.
- Maintain communications with physicians' offices and unit secretaries/nursing coordinator to ensure bed placement of direct admissions and in-patient surgery candidates.
Admissions assistant skills and personality traits
We calculated that 17% of Admissions Assistants are proficient in Customer Service, Patients, and Data Entry. They’re also known for soft skills such as Interpersonal skills, Writing skills, and Organizational skills.
We break down the percentage of Admissions Assistants that have these skills listed on their resume here:
- Customer Service, 17%
Assist Administrator in leading and directing the operations of the facility in accordance to federal regulations while providing exceptional customer service.
- Patients, 16%
Collected information for patient admission, verified insurance information, and provided patients with cost of service after insurance coverage.
- Data Entry, 11%
Utilized Microsoft Office Suite as well as specialized software for data entry for college admission documents within a professional office environment.
- Phone Calls, 8%
Managed telephone calls professionally, efficiently through protocol communication skills.
- Facility Tours, 7%
Offer facility tours and knowledgeably explain the SNF admission process including insurance coverage to potential patients/residents/family members at any time.
- Admission Paperwork, 4%
Completed admission paperwork with families, updated system with new resident information and distributed copies to appropriate departments.
Most admissions assistants use their skills in "customer service," "patients," and "data entry" to do their jobs. You can find more detail on essential admissions assistant responsibilities here:
Interpersonal skills. To carry out their duties, the most important skill for an admissions assistant to have is interpersonal skills. Their role and responsibilities require that "secretaries and administrative assistants interact with clients, customers, or staff." Admissions assistants often use interpersonal skills in their day-to-day job, as shown by this real resume: "exercise effective interpersonal, customer service and conflict resolution skills. "
Writing skills. Another essential skill to perform admissions assistant duties is writing skills. Admissions assistants responsibilities require that "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." Admissions assistants also use writing skills in their role according to a real resume snippet: "report writing, data entry, filing, and records management). "
Organizational skills. admissions assistants are also known for organizational skills, which are critical to their duties. You can see how this skill relates to admissions assistant responsibilities, because "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." An admissions assistant resume example shows how organizational skills is used in the workplace: "performed organizational tasks when answering phone calls and redirecting phone calls to proper departments within the building. "
The three companies that hire the most admissions assistants are:
- Life Care Centers of America9 admissions assistants jobs
- Paul Mitchell Schools9 admissions assistants jobs
- Life Care Solutions9 admissions assistants jobs
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Compare different admissions assistants
Admissions assistant vs. Assistant to executive vice president
Assistants to executive vice presidents are responsible for managing the day to day operation and administrative activities of the executive vice presidents. They have varied roles and responsibilities, which include organizing the workflow of the executive vice president, preparing for meetings, and monitoring schedule. They are also expected to respond to the electronic mail as per the VP's request, prepare papers and documents, and handle all aspects of the VP's vacation and travel. This position is essential in helping the VP manage and prioritize competing demands for attention and time.
While similarities exist, there are also some differences between admissions assistants and assistant to executive vice president. For instance, admissions assistant responsibilities require skills such as "customer service," "patients," "data entry," and "phone calls." Whereas a assistant to executive vice president is skilled in "travel arrangements," "financial reports," "calendar management," and "svp." This is part of what separates the two careers.
Assistants to executive vice president earn the highest salaries when working in the technology industry, with an average yearly salary of $62,845. On the other hand, admissions assistants are paid more in the education industry with an average salary of $30,248.The education levels that assistants to executive vice president earn slightly differ from admissions assistants. In particular, assistants to executive vice president are 1.1% less likely to graduate with a Master's Degree than an admissions assistant. Additionally, they're 0.1% less likely to earn a Doctoral Degree.Admissions assistant vs. Executive assistant to executive director
An executive assistant to the executive director is responsible for performing administrative and clerical duties on behalf of the executive director to ensure smooth office operations. Executive director assistants manage the executive director's appointments, address the clients' inquiries and concerns, process business transactions, create reports, and monitor financial transactions. They also advise the executive directors on business decisions, as well as suggesting business opportunities to identify services that would increase the company's revenues and achieve profitability goals.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that admissions assistant responsibilities requires skills like "customer service," "patients," "phone calls," and "facility tours." But an executive assistant to executive director might use other skills in their typical duties, such as, "financial reports," "payroll," "meeting minutes," and "event planning."
On average, executive assistant to executive directors earn a higher salary than admissions assistants. Some industries support higher salaries in each profession. Interestingly enough, executive assistant to executive directors earn the most pay in the finance industry with an average salary of $66,029. Whereas admissions assistants have higher pay in the education industry, with an average salary of $30,248.Average education levels between the two professions vary. Executive assistant to executive directors tend to reach similar levels of education than admissions assistants. In fact, they're 1.0% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.Admissions assistant vs. Executive assistant to general manager
An assistant to the vice president (VP) is an individual who acts as executive-level administrative support to an organization's vice president to oversee projects. Assistants to the vice president must help organize and manage managers' activities and clarify the strategies and business plans of the organization to them. They review the business activity and sales report from the organization's different departments and summarize the executives' information. Employers would also prefer their assistants to the vice president to hold a bachelor's or master's degree.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from admissions assistant resumes include skills like "customer service," "patients," "data entry," and "phone calls," whereas an executive assistant to general manager is more likely to list skills in "calendar management," "meeting minutes," "payroll," and "international travel arrangements. "
Most executive assistant to general managers achieve a similar degree level compared to admissions assistants. For example, they're 1.5% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Admissions assistant vs. Assistant to vice president
Types of admissions assistant
Updated January 8, 2025
