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Admissions associate skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical admissions associate skills. We ranked the top skills for admissions associates based on the percentage of resumes they appeared on. For example, 23.9% of admissions associate resumes contained patients as a skill. Continue reading to find out what skills an admissions associate needs to be successful in the workplace.

15 admissions associate skills for your resume and career

1. Patients

Here's how admissions associates use patients:
  • Checked patients into facility and verified personal information with them, including insurance information, and verified eligibility with insurance company.
  • Processed required forms and hospital identification to ensure appropriate placement of patients for services to be rendered.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how admissions associates use data entry:
  • Season Pass Enrollment - Setting up accounts, receiving payments, photo processing, data entry, trained new associates.
  • Managed office, customer service, data entry, mailings, events, calendars, and inventory.

3. Cleanliness

Here's how admissions associates use cleanliness:
  • Maintain cleanliness and organization of assigned work areas
  • Maintain cleanliness and organized work areas.SKILLSCustomer serviceCash register

4. Guest Service

Here's how admissions associates use guest service:
  • Provided guest service through engaging in responsive and personalized communication to provide the best experience.
  • Assist in any other areas of the Admissions Operation (Parking Lot/Guest Services/Group Admissions/Season Pass) as needed.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how admissions associates use customer service:
  • Assisted in event planning.-On-site customer service.-Handled the admissions and concessions to the facility.-Cleaned and oversaw the weight room facility.
  • Provide guests with exceptional customer service and assistance, and general information about our education/conservation programs and special events.

6. Admissions Process

Admissions process is the act or process of admitting someone. The admission process is based on the submission of written applications and supporting documents. From the first inquiry made about a college - information gathering, application filing, the admission decision, presentation, matriculation to enrolling for the school year. Especially for schools with competitive admissions, the admissions process requires a lot of time and effort.

Here's how admissions associates use admissions process:
  • Provided comprehensive administrative support for recruitment office and set selection criteria for admissions process.
  • Maintained student files and paperwork for admissions process

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7. Insurance Verification

Here's how admissions associates use insurance verification:
  • Process insurance verification for Medicare and private insurances.
  • service, phone ethics, insurance verification, patient registration, patient demographics, basic office skills.

8. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how admissions associates use medicare:
  • Assisted with Medicaid, medicare and Social Security Disability application process as well as HUD housing application process.
  • Gain extensive knowledge of Workers' Compensation regulations and Medicare guidelines for qualifying patients for durable medical equipment.

9. Financial Aid

Financial aid refers to cash released to an educational institution to help a student pay the school fee. The issuance of financial aid, whether scholarships, grants, or loans, aims to make access to education affordable to all students irrespective of their backgrounds.

Here's how admissions associates use financial aid:
  • Communicated with Financial Aid and Academic Advisement departments to ensure student received quality service and education.
  • Navigate students throughout enrollment and registration process that includes financial aid and student accounting.

10. Season Pass

Here's how admissions associates use season pass:
  • Greet guests at the sales booth and assist them with understanding ticket and season pass purchasing options.
  • Enrolled guest's information into the Season Pass program and issued ID cards.

11. Inbound Calls

Here's how admissions associates use inbound calls:
  • Receive inbound calls and make outbound calls Set appointments for recruiters.
  • Accepted inbound calls and advised perspective students on college requirements for on-line education programs through accredited colleges and universities.

12. Admission Tickets

Here's how admissions associates use admission tickets:
  • Prepare equipment, count cashier tills, scan admission tickets, clean the work environment, assist guests.
  • Verified and stamped admission tickets.

13. Front Desk

Here's how admissions associates use front desk:
  • Covered front desk for lunch breaks, answering the phones and directing guests.
  • Communicated with guests upon arrival and check-in Interacted with management and other staff to improve the front desk experience

14. Administrative Tasks

Here's how admissions associates use administrative tasks:
  • Aided in administrative tasks for the College of Continuing Education.
  • Performed administrative tasks, as needed (including organizing confidential student applications and associated paperwork).

15. Recruitment Events

Here's how admissions associates use recruitment events:
  • Coordinated/co-coordinated Multicultural Open House and recruitment events.
  • Represented the campus at college fairs off campus recruitment events.
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List of admissions associate skills to add to your resume

Admissions associate skills

The most important skills for an admissions associate resume and required skills for an admissions associate to have include:

  • Patients
  • Data Entry
  • Cleanliness
  • Guest Service
  • Customer Service
  • Admissions Process
  • Insurance Verification
  • Medicare
  • Financial Aid
  • Season Pass
  • Inbound Calls
  • Admission Tickets
  • Front Desk
  • Administrative Tasks
  • Recruitment Events
  • Insurance Benefits
  • Outbound Calls
  • Lead Management
  • Ticket Sales
  • Open Houses
  • Meditech
  • Event Planning
  • Career Fairs
  • Patient Demographics
  • Admissions Events
  • Cash Drawers
  • Student Orientations
  • Student Registration
  • Student Recruitment
  • Academic Programs
  • Student Applicants
  • Student Retention
  • Develop Professional Relationships
  • Sale System
  • Performance Standards
  • Admission Decisions
  • Telephone Interviews
  • WCS
  • Student Interactions

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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