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Become An Admissions Clerk

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Working As An Admissions Clerk

  • Getting Information
  • Processing Information
  • Interacting With Computers
  • Documenting/Recording Information
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • Stressful

  • $26,000

    Average Salary

What Does An Admissions Clerk Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become An Admissions Clerk

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Admissions Clerk Career Paths

Admissions Clerk
Office Assistant Executive Assistant
Office Manager
5 Yearsyrs
Office Assistant Executive Assistant Office Manager
Operations Manager
7 Yearsyrs
Office Assistant Executive Assistant Assistant Manager
Branch Manager
6 Yearsyrs
Medical Assistant Technician Team Leader
Account Manager
5 Yearsyrs
Medical Assistant Patient Care Coordinator Office Manager
Administrative Manager
6 Yearsyrs
Medical Assistant Specialist Consultant
Business Manager
6 Yearsyrs
Secretary Legal Secretary Office Manager
Practice Manager
9 Yearsyrs
Secretary Administrator Manager
Co-Owner
6 Yearsyrs
Secretary Administrator Assistant Manager
Center Manager
6 Yearsyrs
Unit Secretary Registered Nurse Registered Nurse Supervisor
Clinical Manager
8 Yearsyrs
Unit Secretary Staff Nurse Administrator
Business Office Manager
7 Yearsyrs
Unit Secretary Coordinator Editor
Communications Manager
6 Yearsyrs
Certified Nursing Assistant Team Leader Case Manager
Director Of Social Services
6 Yearsyrs
Certified Nursing Assistant Team Leader Operations Manager
Site Manager
7 Yearsyrs
Certified Nursing Assistant Lead Teacher Manager
Business Owner
6 Yearsyrs
Medical Records Clerk Analyst Case Manager
Clinical Director
9 Yearsyrs
Medical Records Clerk Office Administrator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Medical Records Clerk Patient Care Coordinator Nurse Manager
Medical Director
9 Yearsyrs
Billing Specialist Medical Coder Billing Supervisor
Patient Account Manager
7 Yearsyrs
Billing Specialist Collections Specialist Patient Service Representative
Supervisor, Patient Access
6 Yearsyrs
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Average Length of Employment
Radiology Clerk 3.8 years
Insurance Clerk 3.3 years
Schedule Clerk 3.2 years
Admissions Clerk 3.0 years
Admitting Officer 2.9 years
Patient Registrar 2.8 years
Registration Clerk 2.7 years
Medical Clerk 2.7 years
Admitting Clerk 2.6 years
Front Office Clerk 2.3 years
Top Careers Before Admissions Clerk
Cashier 15.1%
Secretary 5.0%
Clerk 3.6%
Internship 3.2%
Waitress 2.8%
Teller 2.3%
Server 1.9%
Top Careers After Admissions Clerk
Cashier 10.0%
Secretary 4.3%
Clerk 3.1%
Internship 2.5%

Do you work as an Admissions Clerk?

Admissions Clerk Demographics

Gender

Female

78.3%

Male

12.0%

Unknown

9.7%
Ethnicity

White

60.4%

Hispanic or Latino

16.9%

Black or African American

14.0%

Asian

5.8%

Unknown

2.9%
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Foreign Languages Spoken

Spanish

75.0%

German

5.4%

French

3.3%

Japanese

2.2%

Portuguese

1.1%

Dutch

1.1%

Chinese

1.1%

Dakota

1.1%

Cantonese

1.1%

Lithuanian

1.1%

Deseret

1.1%

Mandarin

1.1%

Latvian

1.1%

Russian

1.1%

Polish

1.1%

Navajo

1.1%

Italian

1.1%
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Admissions Clerk Education

Schools

University of Phoenix

20.0%

Ashford University

7.4%

Hinds Community College

5.2%

Meridian Community College

5.2%

Somerset Community College

5.2%

East Central Community College

4.5%

Walden University

4.5%

Kaplan University

4.5%

Strayer University

4.2%

Miami Dade College

4.2%

Remington College

3.9%

Colorado Technical University

3.9%

Mississippi State University

3.9%

Grand Canyon University

3.9%

Itawamba Community College

3.5%

Arkansas State University

3.2%

Grambling State University

3.2%

Troy University

3.2%

Northeast Mississippi Community College

3.2%

American InterContinental University

3.2%
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Majors

Business

22.6%

Health Care Administration

13.6%

Nursing

10.7%

Medical Assisting Services

6.6%

Criminal Justice

5.5%

Psychology

5.0%

General Studies

4.9%

Accounting

4.8%

Liberal Arts

2.9%

Medical Technician

2.8%

Communication

2.4%

Secretarial And Administrative Science

2.4%

Social Work

2.2%

Education

2.2%

Biology

2.1%

Management

2.0%

Elementary Education

2.0%

Legal Support Services

1.9%

Human Resources Management

1.8%

Pharmacy

1.6%
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Degrees

Other

35.1%

Bachelors

26.2%

Associate

18.9%

Masters

7.6%

Certificate

7.1%

Diploma

3.9%

License

1.0%

Doctorate

0.3%
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Top Skills for An Admissions Clerk

  1. Patient Care
  2. Insurance Companies
  3. Medical Records
You can check out examples of real life uses of top skills on resumes here:
  • Admitted patients into outpatient care center located within hospital Processed client insurance information Scheduled patient appointments; reminder calls of standing appointments
  • Ensured proper record of emergency notification, payment information, and insurance companies for future use
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Admitted and discharged patients *Filed Medical Records *Trained new admissions clerks *Switchboard operator *Created spreadsheet reports for supervisors *Data Entry
  • Developed a reputation for excellent customer service by: Registering patients and preparing patients charts.

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