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Admissions coordinator skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical admissions coordinator skills. We ranked the top skills for admissions coordinators based on the percentage of resumes they appeared on. For example, 26.3% of admissions coordinator resumes contained patients as a skill. Continue reading to find out what skills an admissions coordinator needs to be successful in the workplace.

15 admissions coordinator skills for your resume and career

1. Patients

Here's how admissions coordinators use patients:

Provided a variety of information to patients including upcoming treatment, consent for treatment, medical/financial release and billing/payment policies.
Obtained approval from insurance companies by contacting them for walk-in patients and retrieving authorization numbers upon referred patient arrival.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how admissions coordinators use customer service:

Verified and explained insurance benefits to residents and their representatives, performed concierge duties and excellence in customer service delivery.
Strive to maintain minimum census budget by positive customer service, community marketing, hospital visits and physician engagement.

3. Home Health

Here's how admissions coordinators use home health:

Develop business relationships with physicians and community center administrators to market home health services.
Identify new opportunities for partnerships and growth with the area hospital systems, home health agencies, and assisted living facilities.

4. Admissions Process

Admissions process is the act or process of admitting someone. The admission process is based on the submission of written applications and supporting documents. From the first inquiry made about a college - information gathering, application filing, the admission decision, presentation, matriculation to enrolling for the school year. Especially for schools with competitive admissions, the admissions process requires a lot of time and effort.

Here's how admissions coordinators use admissions process:

Tracked and managed files and records throughout admissions process, ensuring accurate completion and expediting requests as needed for timely resolution.
Admit patients to facility by maintaining admitting guidelines; marketing programs; obtaining applicant information; screening applicants; completing admissions process

5. Rehabilitation

Here's how admissions coordinators use rehabilitation:

Worked with fiscal services to determine financial availability or need for each patient admitted to the Rehabilitation unit.
Participated with the planning, and responsible for the community awareness of the newly remodeled Rehabilitation Recovery Suites.

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7. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how admissions coordinators use community resources:

Worked in a collaborative effort with other interdisciplinary staff members, referral sources, physicians and community resources.
Coordinate promotional materials and attend conventions to educate the public on autism awareness and community resources.

8. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how admissions coordinators use patient care:

Assess patient/ resident and affiliations annual surveys to determine improvements needed in patient care through an ongoing Quality Assurance/Improvement program.
Maintained scrupulous referral documentation to facilitate the smooth transfer of patients to community outpatient care.

9. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how admissions coordinators use data entry:

Maintained all confidential patient insurance records and verified and ensured accuracy of data entry into billing system.
Performed quality assurance checks on the data entry and registration of patient demographic and medical information.

10. Insurance Coverage

Here's how admissions coordinators use insurance coverage:

Communicate with insurance companies and Medicare services daily for billing, verifying insurance coverage, and for Medicare certification purposes.
Documented all information that identifies physician and patient type of accommodation required, insurance coverage and date of admission.

11. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how admissions coordinators use medicare:

Assisted with Medicaid, medicare and Social Security Disability application process as well as HUD housing application process.
Gain extensive knowledge of Workers' Compensation regulations and Medicare guidelines for qualifying patients for durable medical equipment.

12. Medicaid

Here's how admissions coordinators use medicaid:

Coordinated eligibility qualifications concerning private insurance and Medicaid.
Counseled patients regarding Medicaid eligibility requirements.

13. Admission Criteria

Here's how admissions coordinators use admission criteria:

Provided education and information to physicians, medical staff, and community regarding hospice services and admission criteria.
Evaluate transfer admission applications for admission decisions in accordance with admission criteria, university policy and procedures.

14. Insurance Benefits

Here's how admissions coordinators use insurance benefits:

Conducted comprehensive insurance benefits investigations.
Reviewed admitting department operations and ensured compliance with applicable standards, while also confirming that all insurance benefits coverage met policy.

15. Insurance Verification

Here's how admissions coordinators use insurance verification:

Supervised services for inpatient evaluations, including insurance verification/eligibility.
Obtained and completed admission packet paperwork which included insurance verification and authorization, submitted detail billing of charges to finance department.

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List of admissions coordinator skills to add to your resume

The most important skills for an admissions coordinator resume and required skills for an admissions coordinator to have include:

Patients
Customer Service
Home Health
Admissions Process
Rehabilitation
Social Work
Community Resources
Patient Care
Data Entry
Insurance Coverage
Medicare
Medicaid
Admission Criteria
Insurance Benefits
Insurance Verification
Admission Paperwork

Intake Process
Compassion
Patient Referrals
Computer System
HIPAA
Facility Tours
Referral Source
Local Hospitals
Hospice Services
Patient Admissions
Financial Aid
Insurance Eligibility
PowerPoint
SNF
Necessary Paperwork
Smooth Transition

Bed Availability
Patient Charts
Senior Care
Open Houses
Informed Consent
Enrollment Process
Hippa
Eating Disorders
DME
MDS
Bed Assignments
Community Events
Lead Management
HMO
Insurance Authorizations
Informational Brochures

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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