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What does an Admissions Coordinator do?

Updated January 8, 2025
8 min read
What does an Admissions Coordinator do

Admissions coordinators work in different industries but are often found in higher education and healthcare settings. They have varied duties and responsibilities within an organization that include maintaining admission guidelines, marketing programs and facilities, and screening applicants. Also, they are responsible for resolving any patient or family dissatisfaction and preparing admissions reports. As an admissions coordinator, you also must protect the organization's reputation and ensure that your knowledge of the job is up-to-date by maintaining personal networks or taking part in educational opportunities.

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Admissions coordinator responsibilities

Here are examples of responsibilities from real admissions coordinator resumes:

  • Manage payroll hours for staff and review payroll on a bi-weekly basis.
  • Initial triage of members, administrative intake of members and managing the admission/discharge information post-notification.
  • Confirm eligibility and verification of insurance benefits for patients with Medicare, Medicaid, and commercial insurance.
  • Admit patients: completing documentation verifying patient and insurance information following HIPAA requirements.
  • Perform RN/LPN acute care administrative admissions for surgical, medical, oncology and orthopedic patients into rehabilitation hospital.
  • Counsele patients regarding Medicaid eligibility requirements.
  • Process patient's demographics, financial and clinical into Meditech.
  • Hire and train staff to include FERPA; conduct performance evaluations.
  • Enter and update physicians' credentialing information in CAQH's enrollment database.
  • Input payroll for that day and begin scheduling for the week ahead.
  • Update all guests' CRM profiles to ensure all documents are most current.
  • Update CAQH and provide adequate credentialing updates to all participating insurance plans in a timely manner.
  • Utilize PeopleSoft and CRM information systems in support of new student enrollment goals for the transfer population.
  • Steady communication with the pt and the discharge planners, excel in charting updates onto patients accounts.
  • Serve as school registrar to verify degrees and enrollment status per FERPA and interpretation of school policies.

Admissions coordinator skills and personality traits

We calculated that 26% of Admissions Coordinators are proficient in Patients, Customer Service, and Home Health. They’re also known for soft skills such as Analytical skills, Listening skills, and Speaking skills.

We break down the percentage of Admissions Coordinators that have these skills listed on their resume here:

  • Patients, 26%

    Provided a variety of information to patients including upcoming treatment, consent for treatment, medical/financial release and billing/payment policies.

  • Customer Service, 12%

    Verified and explained insurance benefits to residents and their representatives, performed concierge duties and excellence in customer service delivery.

  • Home Health, 6%

    Develop business relationships with physicians and community center administrators to market home health services.

  • Admissions Process, 6%

    Tracked and managed files and records throughout admissions process, ensuring accurate completion and expediting requests as needed for timely resolution.

  • Rehabilitation, 5%

    Worked with fiscal services to determine financial availability or need for each patient admitted to the Rehabilitation unit.

  • Social Work, 4%

    Supervised Social Worker and Social Service professionals tasked with developing discharge plans to successfully process over 100 admissions and discharges monthly.

Most admissions coordinators use their skills in "patients," "customer service," and "home health" to do their jobs. You can find more detail on essential admissions coordinator responsibilities here:

Analytical skills. To carry out their duties, the most important skill for an admissions coordinator to have is analytical skills. Their role and responsibilities require that "school and career counselors and advisors interpret student records, schoolwide data, and assessments to match interests and abilities with potential careers. ." Admissions coordinators often use analytical skills in their day-to-day job, as shown by this real resume: "verified insurance benefits, negotiated rate with pricing specialist and maintained corporate database of physicians. "

Listening skills. Another soft skill that's essential for fulfilling admissions coordinator duties is listening skills. The role rewards competence in this skill because "school and career counselors and advisors need to give full attention to students and clients in order to understand their problems." According to an admissions coordinator resume, here's how admissions coordinators can utilize listening skills in their job responsibilities: "coordinated daily admissions, identified patient care needs, and communicated directly with in-house departments to facilitate consistency of care. "

Speaking skills. Another skill that relates to the job responsibilities of admissions coordinators is speaking skills. This skill is critical to many everyday admissions coordinator duties, as "school and career counselors and advisors must communicate effectively with clients and students." This example from a resume shows how this skill is used: "resolved problems, addressed issues / complaints, and answered questions of customers regarding services, insurance coverage, and procedures. "

Compassion. admissions coordinator responsibilities often require "compassion." The duties that rely on this skill are shown by the fact that "school and career counselors and advisors often work with people who are dealing with stressful and difficult situations, so they must be able to empathize with their clients and students." This resume example shows what admissions coordinators do with compassion on a typical day: "demonstrate respect and compassion in every interaction with patients and family members. "

Interpersonal skills. Another crucial skill for an admissions coordinator to carry out their responsibilities is "interpersonal skills." A big part of what admissions coordinators relies on this skill, since "school and career counselors and advisors must be able to work with people of all backgrounds and personalities." How this skill relates to admissions coordinator duties can be seen in an example from an admissions coordinator resume snippet: "unparalleled customer service with strong interpersonal communication skills. "

All admissions coordinator skills

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Compare different admissions coordinators

Admissions coordinator vs. Volunteer program coordinator

A volunteer program coordinator usually works for non-profit organizations where they are primarily in charge of managing and coordinating all volunteer related aspects of events and programs. It is their responsibility to oversee recruitment and training processes from planning to execution, supervise all volunteers, set schedules and objectives, and ensure operations adhere to guidelines and policies. Moreover, as a volunteer program coordinator, it is essential to lead and encourage staff to reach goals, resolving issues should any arise.

We looked at the average admissions coordinator salary and compared it with the wages of a volunteer program coordinator. Generally speaking, volunteer program coordinators are paid $3,093 higher than admissions coordinators per year.Even though admissions coordinators and volunteer program coordinators are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require community resources, patient care, and powerpoint in the day-to-day roles and responsibilities.

There are some key differences in the responsibilities of each position. For example, admissions coordinator responsibilities require skills like "patients," "customer service," "home health," and "admissions process." Meanwhile a typical volunteer program coordinator has skills in areas such as "public speaking," "community outreach," "child care," and "community services." This difference in skills reveals the differences in what each career does.

Volunteer program coordinators tend to reach similar levels of education than admissions coordinators. In fact, volunteer program coordinators are 0.2% more likely to graduate with a Master's Degree and 1.8% more likely to have a Doctoral Degree.

Admissions coordinator vs. Support services coordinator

Support Services Coordinators are responsible for leading the administrative and deployment of a staff team. Their duties include preparing presentation documents, preparing and processing expense and budget reports, answering phone and emails, and arranging meetings. They also provide direction in the learning and development needs of staff. A Support Service Coordinator will work to ensure quality assurance is met within services and ensure the inclusion and support of employees within an organization.

A career as a support services coordinator brings a higher average salary when compared to the average annual salary of an admissions coordinator. In fact, support services coordinators salary is $1,323 higher than the salary of admissions coordinators per year.Only some things about these jobs are the same. Take their skills, for example. Admissions coordinators and support services coordinators both require similar skills like "patients," "customer service," and "social work" to carry out their responsibilities.

In addition to the difference in salary, there are some other key differences worth noting. For example, admissions coordinator responsibilities are more likely to require skills like "home health," "admissions process," "rehabilitation," and "insurance coverage." Meanwhile, a support services coordinator has duties that require skills in areas such as "support services," "basic math," "windows," and "cleanliness." These differences highlight just how different the day-to-day in each role looks.

Support services coordinators earn a higher average salary than admissions coordinators. But support services coordinators earn the highest pay in the government industry, with an average salary of $48,629. Additionally, admissions coordinators earn the highest salaries in the education with average pay of $38,512 annually.In general, support services coordinators achieve similar levels of education than admissions coordinators. They're 1.4% more likely to obtain a Master's Degree while being 1.8% less likely to earn a Doctoral Degree.

Admissions coordinator vs. Outreach coordinator

An outreach coordinator is responsible for assisting community and fundraising programs, ensuring the smooth flow of events and participants' engagement. Outreach coordinators often work with humanitarian organizations or other nonprofit institutions to promote and develop citizens' welfare. They handle press releases, create marketing materials, negotiate with third-party vendors, book venues, finalize event schedules, and recruit volunteers as needed. An outreach coordinator also plans activities, monitors expenses, and requests financial support from sponsorships and donation programs.

On average scale, outreach coordinators bring in higher salaries than admissions coordinators. In fact, they earn a $7,780 higher salary per year.admissions coordinators and outreach coordinators both have job responsibilities that require similar skill sets. These similarities include skills such as "patients," "customer service," and "social work," but they differ when it comes to other required skills.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an admissions coordinator is likely to be skilled in "home health," "admissions process," "rehabilitation," and "patient care," while a typical outreach coordinator is skilled in "public speaking," "veterans," "team work," and "mental health."

Outreach coordinators make a very good living in the government industry with an average annual salary of $51,407. On the other hand, admissions coordinators are paid the highest salary in the education industry, with average annual pay of $38,512.Most outreach coordinators achieve a similar degree level compared to admissions coordinators. For example, they're 2.2% more likely to graduate with a Master's Degree, and 0.5% more likely to earn a Doctoral Degree.

Admissions coordinator vs. Student services coordinator

A student services coordinator is responsible for supporting the students' growth and development by facilitating programs and activities that would have them discover their potentials and career aspirations. Student services coordinators conduct one-on-one counseling to identify the students' strengths and weaknesses and develop learning solutions to address those difficulties. They also advise the students on their career paths and work towards the improvement of their educational performance. A student services coordinator interacts with the students' families as necessary for extensive guidance and support outside of the school premises.

Student services coordinators average a higher salary than the annual salary of admissions coordinators. The difference is about $3,268 per year.While both admissions coordinators and student services coordinators complete day-to-day tasks using similar skills like customer service, admissions process, and community resources, the two careers vary in some skills.

Even though a few skill sets overlap between admissions coordinators and student services coordinators, there are some differences that are important to note. For one, an admissions coordinator might have more use for skills like "patients," "home health," "rehabilitation," and "social work." Meanwhile, some responsibilities of student services coordinators require skills like "student services," "phone calls," "excellent organizational," and "alumni. "

The education industry tends to pay the highest salaries for student services coordinators, with average annual pay of $39,425. Comparatively, the highest admissions coordinator annual salary comes from the education industry.student services coordinators reach higher levels of education compared to admissions coordinators, in general. The difference is that they're 7.8% more likely to earn a Master's Degree, and 1.1% more likely to graduate with a Doctoral Degree.

Types of admissions coordinator

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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