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Admissions Manager remote jobs

- 24 jobs
  • Senior Admissions Advisor

    West Coast University 4.0company rating

    Remote job

    Choose To Make A Difference As an Senior Admissions Advisor for a certified Great Place to Work, you will guide prospective students on their path towards a career in healthcare. In doing so, you will help them change not only their own lives, but also those of the patients in their care. You will be a prospective student's first connection at West Coast University, and you will support them through the application and enrollment process. You will make an impact by: Handles a high volume of student inquiries and follow-up activities. Continuously follows up on prospective student inquiries and assigned inquiries in a timely manner. Notates conversations with prospective students in Customer Relationship Management software. Sends marketing materials to prospective students. Ensures the Admissions team meets goals. Assists Admissions Advisors with prospective student obstacles such as childcare, financial problems, transportation needs and work schedule. Assists with monitoring Admissions Advisor's telephone activities. Lends support to Admissions Advisors for them to achieve goals. Strives to secure higher quality assurance evaluation scores than the Admissions Advisors. Maintains an acceptable level of prospective student referral inquiries. Responds to all inquiries in a timely manner. Manages conversion rates, such as inquiries to appointments, to meet goals. Assists prospective students with completing enrollment packets. Verifies and records prospective student information. Completes tuition information sheet for the Financial Aid department. Discusses financial obligations with prospective students. Review students' Financial Aid outcomes to determine affordability. Addresses questions and concerns from new students. Emphasizes the importance of orientation to new students. Recruits and enrolls qualified applicants into programs of study beneficial to the students' career objectives and academic needs in an efficient and supportive manner utilizing sales and marketing techniques that may include group presentations/events, campus tours, on and off-site job fairs and other methods as applicable. Ensures that prospective students complete all required forms for enrollment and processing. Your Experience Includes: Experience with MS Office. Experience with data entry and multi-line phone aptitude. Ability to conduct individual or group information sessions and advise students about their educational opportunities. Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities. Ability to work in a fast-paced environment. Ability to exercise excellent customer service skills. Education: Bachelor's degree required. Bonus Eligible No WCU Company Overview Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University. At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth. WCU EEO Statement West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.
    $75k-101k yearly est. Auto-Apply 11d ago
  • Clinical Admissions Manager

    Charlie Health

    Remote job

    Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About The Role We are a startup with a big vision. Your role will be essential to our success. You'll be granted an unparalleled level of responsibility, as your efforts will literally define how many clients we are able to treat. You'll work hand-in-hand with our team to facilitate admissions for thousands of clients. You'll obsess (in a healthy way) over ensuring that every possible patient and family member feel taken care of by Charlie Health's Admissions Team. This position is highly interactive and serves as a critical part of aiding our patients as the team will be completing biopsychosocial assessments. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities Accomplish department objectives by effectively managing a team of Admissions Assessment Therapists, Associates, and/or Coordinators Leads supervision, promoting growth and development including, but not limited to: Performance reviews Weekly one-on-one check-ins Team meetings Hiring, training, coaching, and development Developing growth plans Oversee intake and assessments of all prospective clients for national virtual intensive outpatient programming Complete monthly chart audits to ensure compliance and quality assurance Collaborate with Clinical Leadership, Admissions Leadership, Compliance, Revenue Cycle Management, and Utilization Review identifying opportunities for growth while developing, enhancing, and delivering policies and procedures to improve the quality of client experience and increase the efficacy of the admissions process Collaborates with teammates and determines admissions best practices, develops and revises admission policies and procedures Handles instances of escalation, provides service recovery, and determines the best course of action Demonstrate personable and competent communication skills to build rapport with clients in a compassionate, inclusive, and professional manner Present programming information in a thorough and supportive manner to help clients gain access to care Complete HIPAA-compliant virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns Identify and connect with appropriate staff when crisis intervention/safety assessment or a higher level of care is needed during the assessment Construct provisional mental health diagnoses utilizing DSM-V criteria Document client information in accordance with regulatory standards using electronic medical record Assign treatment team members and group schedules while informing staff of new admissions Goal-oriented and motivated by increasing access and removing barriers to mental health care Adapts to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources Requirements 2+ years of behavioral health admissions supervisory/management experience required Masters degree in mental health or a related field required Independent mental health licensure is required (all disciplines welcome) Salesforce experience preferred, familiarity with cloud-based communication and relevant software-Gmail, Slack, Dropbox, Zoom, Office, EMR Experience working with a wide range of ages, including children, teens, young adults, and adults clients Strong project management skills, with a demonstrable ability to assemble and manage details in a fast-paced, fluid environment Ability to energize, motivate, communicate, and build rapport at all levels within an organization High proficiency in navigating electronic medical record systems Work authorized in the United States and native or bilingual English proficiency Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services Hours Monday-Friday 11 AM - 7 PM or 12 - 8 PM, however this is a salaried role. Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. This role is not presently available in Illinois. #LI-Remote Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
    $51k-71k yearly est. Auto-Apply 14d ago
  • Military Admissions Representative

    Universal Technical Institute, Inc. 4.6company rating

    Remote job

    Overview Position Overview:UTI's Military Admissions Representatives work to change the world, one life at a time, by getting students in the classroom and starting them on their journey of reaching their career dreams. Working within a designated geographical territory of military bases, a Military Admissions Representative will conduct career presentations, interview prospective students, and more - all in an effort to find passionate, motivated students who have a desire to learn and develop their skills in one of our training facilities. The ideal candidate for this position will have a customer -focused, extroverted style that can enliven, engage, motivate and positively impact individuals. One should enjoy making connections and communicating with people while proactively establishing relationships as well as following established guidelines and procedures. One must also work independently in a fast paced and results oriented environment while prioritizing their schedules to maximize time. * This is a remote position, however, it will require the candidate to currently live and commute throughout Washington, D.C.* What We Offer: * $75,000 - $90,000 per year * Paid Training * Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses * Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday) * Retirement Matching: 50% match on the first 6% of your contributions after 90 days * Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby * Competitive Insurance: Health, vision, and dental coverage for you and your dependents * Pet Insurance: Competitive coverage for your furry family members through ASPCA * Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment Responsibilities * Building Relationships: Networks with military bases to maintain and build relationships; establishes a rapport with the military personnel and prospect future Universal Technical Institute students. * Consultative Mindset: Effectively addresses potential students' concerns to ensure that all prospects receive the full Universal Technical Institute story and are aware of their career opportunities. Conducts follow up though out the year with potential students * Public Speaking and Presenting: Conducts educational and motivational presentations to interested individuals to pursue higher education and potentially attend Universal Technical Institute. Uses all marketing and recruiting tools to get the Universal Technical Institute story in front of all prospects. * Product knowledge: Maintains knowledge of Universal Technical Institute programs, financing options and other pertinent information in order to answer prospective student questions during a presentation. * Administrative: Maintains travel logs and reports in order to track the number of visits and leads generated. * Adheres to all regulatory compliance criteria and procedures. * Other duties as necessary * Travel: 50% overnight Qualifications * Education: High School degree or GED required. * Experience * Experience with public speaking preferred. * Military and experience recruiting for the Military required * 2 years sales experience preferred * Must be able to clear Background check, including MVR * Communication Skills: Strong verbal and written communication skills * Presentation Skills: Strong presentation and sales skills are required. * Technical Skills: Must have good understanding of Microsoft Office programs. Must be able to analyze and report data. * Interpersonal skills: builds effective relationships, works independently, ability to work in a fast paced environment, customer service attitude, self-motivated, organized, ability to manage their territory * Flexibility: Must be able to work flexible business hours that require working nights, weekends, and holidays. About Us: It's all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy! #LI-PW1 #SUP22 Responsibilities - - Building Relationships: Networks with military bases to maintain and build relationships; establishes a rapport with the military personnel and prospect future Universal Technical Institute students. - Consultative Mindset: Effectively addresses potential students' concerns to ensure that all prospects receive the full Universal Technical Institute story and are aware of their career opportunities. Conducts follow up though out the year with potential students - Public Speaking and Presenting: Conducts educational and motivational presentations to interested individuals to pursue higher education and potentially attend Universal Technical Institute. Uses all marketing and recruiting tools to get the Universal Technical Institute story in front of all prospects. - Product knowledge: Maintains knowledge of Universal Technical Institute programs, financing options and other pertinent information in order to answer prospective student questions during a presentation. - Administrative: Maintains travel logs and reports in order to track the number of visits and leads generated. - Adheres to all regulatory compliance criteria and procedures. - Other duties as necessary - Travel: 50% overnight
    $56k-85k yearly est. Auto-Apply 8d ago
  • Admissions Advisor

    ACI Learning

    Remote job

    Join the ACI Learning Adventure! Our Mission Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way-with innovation, exceptional experiences, and impactful results. We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth. The ACI Team Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech. Purpose-Driven Culture At ACI Learning, work isn't just a job. It's a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love. Your Opportunity Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change! Who We Are ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform my ACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations. What You'll Do The Admission Advisor role guides individuals who have expressed interest in education and ACI Tech Academy through a prescriptive process to help determine if the student can and should enroll into one of ACI's educational programs. The Admissions Advisor will be responsible for providing guidance about the admissions process, providing information about ACI Tech Academy, and helping candidates make informed decisions about their academic and professional futures. The role requires integrity and ethics as well as a general passion for helping others grow through learning. What You'll Need (Requirements) Minimum Qualifications • 1-2 years of experience in admissions, sales, or a comparable consultative role. Preferred Qualifications • Bachelor's degree preferred. • Experience enrolling or advising self-pay or consumer-financed students strongly preferred. Skills • Ability to multi-task and prioritize. • Creative thinker with the ability to innovate and experiment with different messaging approaches. • Ability to translate complex product features into compelling and easy-to-understand terminology. • Outstanding communication skills and ability to influence others. • Exceptional closing skills while remaining welcoming, understanding, and empathetic. • Ability to think on your feet, try new approaches and bounce back when things don't go your way. • Self-starter and hunter mentality used to find prospects and build referral business. • Strong understanding of sales processes and techniques. What We're Counting On From You • Effectively manage and work a high volume of inbound web leads from initial interest up to Enrollment • Build and manage a robust pipeline of opportunities from the inbound web leads to consistently enroll students into ACI's programs on a monthly basis • Serve as the primary point of contact for prospective students, providing guidance about programs, tuition options, and admissions requirements. • Conduct admissions interviews and consultations with prospective self-pay students to assess goals, readiness, and program fit. • Clearly define requirements for success within ACI Tech Academy's fast-paced programs to maintain high on-time graduation rates and support student success. • Maintain accurate and up-to-date records of all student interactions and enrollment activity within the CRM platform. • Consistently represent ACI Tech Academy with high levels of integrity, in alignment with ACI's core values. • Participate in occasional evening or weekend events as required for prospective student engagement. At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting. Pay range$55,000-$70,000 USDWhy ACI Learning is Your Next Big Move Comprehensive medical, dental, and vision coverage-starting the 1st of the month after your hire date. Four weeks of paid parental or medical leave, so you can focus on what matters most. Flexible PTO policy, sick time, and eight paid holidays - because we believe in balance. 401(k) retirement plan with immediate vesting and up to 5% matching contributions - we invest in your future from day one. One free course each year after 90 days - advancing your skills is part of the job. Tuition assistance to support your continued education and professional growth.
    $55k-70k yearly Auto-Apply 25d ago
  • Admissions Inquiry Representative

    Equip Health

    Remote job

    About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at ***************** Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip's culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the role The Admissions Inquiry Representative I (AIR I) is responsible for managing inbound patient inquiries via phone call, email, or other forms of communication. The AIR I will also provide program information, discuss insurance and finances, and hand off interested families to the Specialist. In addition, the AIR I will document calls in a CRM. The right person will have strong organizational skills, multitasking abilities, and sales skills. The ideal candidate is also comfortable working in a fast-paced startup environment, solving problems independently, and comfortable with ambiguity as data systems and processes are still being shaped. Responsibilities Answer inquiry calls, emails, web forms, etc., and provide live information to patients, families, and referrents. Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments. Collect patient information and input data points into various platforms and systems. Schedule patient screening appointments, conduct reminder calls, and provide support to patients/families who request live contact. Resolve patient requests in one call/contact or successfully manage prolonged or complex issues, with high attention to managing the customer experience and emotion. Encourage interested families/patients to move forward with the admissions process. Perform other duties as assigned. Qualifications 2+ years of experience as a call center representative, customer service. representative, and/or patient scheduling. Experience with fast-paced, high volume inbound call management. Strong skills in communication and collaboration with diverse teams. Organized and results-driven. Comfortable in a fast-paced environment, subject to rapid change and innovation. Time Off: Flex PTO (3-5 wks/year recommended) + 11 paid company holidays. Generous parental leave. Core Benefits: Competitive Medical, Dental, and Vision plans with generous employer contributions for both individuals and families. Company-paid Short-Term Disability, Long-Term Disability, Life and AD&D insurance. Company-paid partnership with Maven Clinic to provide comprehensive reproductive and family care resources. Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more! 401(k) retirement plan. Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip's mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health. #LI-Remote
    $30k-48k yearly est. Auto-Apply 14d ago
  • Admissions Reader, SON

    Thus Far of Intensive Review

    Remote job

    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 255 Crittenden Blvd, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Time as Reported / Per Diem Scheduled Weekly Hours: As Scheduled Department: 600221 SON Staff/Education Programs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: The University of Rochester School of Nursing is seeking knowledgeable, reliable, and detail-oriented individuals to serve as Admissions Application Reviewers for our Prelicensure Nursing Programs, including the 12-Month Accelerated Bachelor's Program for Non-Nurses (ABPNN), the 24-Month Accelerated Bachelor's, and the Master's Direct Entry (MDE) program. This is a Time-As-Reported (TAR), fully remote position with compensation commensurate with experience. Reviewers must sign a confidentiality agreement prior to accessing application materials. Application Reviewers will play a key role in the School of Nursing's holistic admissions review process for the 2026 application cycle, supporting the Admissions Committee in evaluating prospective students' academic readiness, professional experiences, and overall fit for nursing education. The review period will run December 2025 through August 2026. This position reports directly to the Director of Admissions and Enrollment Management. ESSENTIAL FUNCTIONS Evaluates assigned applications in accordance with established program-specific rubrics and holistic review practices. Provides thoughtful, evidence-based assessments and comments that support committee decision-making. Weekly review hours vary based on caseload and deadlines; the reader team consists of 6-8 reviewers and processes approximately 300-600 applications per cycle, with each review averaging 20-30 minutes. Reviews committee ratings, rankings, and notes to ensure alignment with admissions criteria and rubric standards. Identifies inconsistencies, gaps, or misalignments and provides clarifications or secondary-level assessments to support accurate final decisions. Manages sensitive applicant information in compliance with institutional policies, admissions standards, and data security protocols. Ensures evaluation notes are complete, clear, and properly documented in the system. Attends virtual training sessions and meetings to ensure consistent application of evaluation criteria. Communicates regularly with admissions staff regarding workload updates, review progress, and emerging trends observed during the reading cycle. Other duties as assigned MINIMUM EDUCATION & EXPERIENCE Bachelor's degree Less than one year of experience Or equivalent combination of education and experience KNOWLEDGE, SKILLS AND ABILITIES Strong organizational and communication skills. Ability to work independently and meet established deadlines. Attention to detail and consistency in applying evaluation criteria. Professionalism and discretion when handling confidential applicant information. Commitment to equity, inclusion, and holistic review principles. Experience reviewing or selecting applicants in a higher education or nursing program setting. Familiarity with Technolutions Slate or similar CRM/admissions systems. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
    $18.7-26.1 hourly Auto-Apply 4d ago
  • Admissions Advisor

    Umgc

    Remote job

    Strategic Enrollment Management Full-Time, Contingent II, Exempt, Pay Grade 1.2 University of Maryland Global Campus (UMGC) seeks an Admissions Advisor in the Department of Strategic Enrollment Management. The Admissions Advisor will use strong critical thinking skills to help a diverse population of adult learners overcome a myriad of obstacles to fulfill their educational objectives. A successful Admissions Advisor performs at a high level, has extraordinary customer service skills, is able to clearly articulate the value proposition of UMGC based on each prospective student's individual needs, effectively addresses and overcomes concerns, builds urgency for prospective students to complete the admissions process and embraces change. A successful candidate should be confident, enthusiastic and provide exceptional service to every student and team member during every interaction. KEY ACCOUNTABILITIES INCLUDE: Guide prospective students through their decision-making process by engaging in a consultative dialogue to explore and uncover student needs and concerns, presenting information in a professional, articulate, and confident manner, and effectively communicating the value proposition of the university to achieve desired conversion and meet/exceed enrollment growth targets Accurately document, maintain, and track all student interactions, information, and progression through the CRM system Drive new student recruitment and first term success through problem solving in a way that leaves the new student feeling as if they have a strong advocate for their success Meet speed to response goals and demonstrate high quality customer service throughout all student and staff interactions Maintain departmental Service Level Agreements in line with management expectation Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to effectively and accurately guide prospective students from inquiry through enrollment in their first term. RESPONSIBILITIES INCLUDE: Be highly visible and dynamic through a high volume of interactions with prospective students via phone, video conferencing, text, and email, adhering to the contact strategy Maintain and provide accurate information on admissions process, program requirements, first term student success/retention initiatives, policies, procedures and dates/deadlines Contribute to individual, team, and unit goals on a daily, weekly, monthly basis to ensure new student growth targets are met Develop referral leads from prospective students, UMGC alumni and /or personal networks Proactively engage with prospective students and help them overcome potential barriers within the student enrollment process Act as a liaison for prospective students by assisting with all processes to include registration, degree planning and act as a liaison between students and other University departments Provide comprehensive responses to student questions regarding transfer credit, transcripts, document tracking and other records being sent to the university Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to guide prospective students effectively and accurately Correspond clearly and effectively with all students and Admissions team members Be knowledgeable of UMGC services to include hybrid classes and testing services at military and civilian sites where relevant Maintain a mastery of content knowledge for all university, corporate alliance programs and community college agreements Participate and provide leadership in recruitment activities and new student success initiatives including attending virtual open house events, information sessions, webinars, classroom walk through presentations and other events as requested to offer guidance to new students Provide general information to students regarding all payment options, the full range of active duty and veteran educational benefits, process, and requirements via phone, text and email conversations Evening, weekend hours and possibly holidays may be required at times based on business need Perform other duties as assigned Admission Advisor-Partnership additional duties: Independently represent the University virtually and at locations throughout the state at recruitment events, transfer fairs, webinars and on community college campuses to generate inquiries. Conduct classroom presentations virtually and/or onsite to increase awareness of the Maryland Completion Scholarship, UMGC's online classroom, program articulations and transfer process Some evenings, weekends and extensive in-state travel is required. Candidates must have a good driving record along with reliable transportation and auto insurance. DUTY STATEMENTS: Employees that live within 50 miles of UMGC are required to work university commencement REQUIRED EDUCATION AND EXPERIENCE: An earned Associate's Degree At least 1 year serving in an Admissions, Advising, Coaching or Consultative Sales role Experience working in a goal-driven, measured performance and team environment is required Candidates must possess excellent customer service and time management skills, high learning agility, creative problem solving, interpersonal, oral and written communications, with strong attention to detail and accuracy Excellent interpersonal communication skills for both one-on-one interactions and group presentations with diverse populations of students Upbeat and outgoing personality with a desire to encourage students to succeed and ability to address and overcome student concerns Excellent computer and keyboarding skills (Microsoft Office, inclusive of Word, Excel, PowerPoint PREFERRED EDUCATION AND EXPERIENCE: An earned Bachelor's degree 2+ years previous experience in any of the following areas: online higher education admissions, advising, enrollment management, recruiting, educational or training-industry sales, consultative inside sales of a service offering 1+ years working in a call center or high-volume, customer service/ consultative sales environment REQUIREMENTS TO BE ELIGIBLE FOR REMOTE ROLE: Home worksite furniture and equipment shall be provided by the Candidate UMGC will provide necessary office supplies, a laptop, monitor and headset Network communication to non-public UMGC online information technology services and data shall be made only through the use of the UMGC Virtual Private Network (VPN) to ensure data is transmitted through encrypted channels and proper authentication All computing equipment that is used, whether purchased by UMGC or the individual, must be connected to broadband internet through an Ethernet connection All computing equipment that is used must be connected to broadband internet with upload and download speeds of at least 25MBPS. You must also hardwire your laptop to the router through an Ethernet connection All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD. Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds. Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated. SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $51,000.00
    $51k yearly Auto-Apply 60d ago
  • Admissions Representative- Hybrid

    Unitek Learning 4.4company rating

    Remote job

    As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment. Job Description Unitek College has an open position for an Admissions Representative to work at our beautiful campus in Hayward. This position is both hybrid and on ground at our Unitek Hayward Campus. Sales experience is required and preferred in this role. Unitek-Hayward offers diploma level programs in Vocational Nursing and Medical Assisting. The Admissions department follows a consultative sales process with prospective students. Most of the job duties involve contacting potential students who have already expressed an interest in enrolling at Unitek College, scheduling interviews with them, and--if appropriate--collecting documents for those students interested in applying. Job responsibilities include: * Respond to inquiries from potential students * Make a large volume of daily outbound phone calls to potential students to gauge interest and schedule interviews. * Present career planning options for potential students during in-person or virtual interview sessions. * Follow up with interested students to answer questions and collect admissions documents. * Document contact with students in student information database (Nexus/CampusVue). Pay Range: $28-$36 an hour Depending on Experience within For Profit Education Qualifications The successful candidate MUST have: * A proactive demeanor. * Excellent listening skills. * Passion for the value of higher education. * Energy and organizational skills for maintaining contact with multiple students every week. * Dependability for being at work, arriving on time, and following instructions Bachelor's degree and 2 years of successful work experience in Sales is strongly preferred. Extensive training will be provided on campus. Additional Information We Offer: * Medical, Dental and Vision starting the 1st of the month following 30 days of employment * 2 Weeks' starting Vacation per year. Increasing based on years of service with company * 12 paid Holidays and 2 Floating Holiday * 401k with company match * Company Paid Life Insurance at 1x's your annual salary * Leadership development and training for career advancement * Tuition assistance and Forgiveness for you and your family up to 100% depending on the program
    $28-36 hourly 60d+ ago
  • Admissions Advisor

    California Institute of Applied Technology 4.5company rating

    Remote job

    Full-time Description Work from Home (WFH) - Remote work must be performed while residing in California or New Mexico Reports to: Admissions Manager Status: Non-Exempt Employment Type: Full-time Summary Are you passionate about positively changing the lives of others? California Institute of Applied Technology (CIAT) is growing and seeking student-success focused admissions professionals with a passion for serving others. If this is you, please contact us! CIAT prepares students for professional success by offering practical training in today's most competitive technology fields to make sure students are career ready. With a large selection of courses, flexible schedules, and an online campus, we aim to empower the working student. We are laser-focused on student success, whether just starting out, making a career change, or transitioning into civilian life, CIAT prepares students for success! Responsibilities Complies with all Federal, State, accreditation and institutional policies and procedures Interacts with a high volume of prospective students via phone, email, chat, trade shows, user groups, and/or other communication channels in order to secure enrollment into a CIAT degree or other educational programs Creates prospective student interest using institution approved resources and technology Discovers the education and career objectives of prospective students and advises on all aspects of the enrollment process, including admissions requirements, program requirements, finance options, and applicability of previous college credits earned Discovers the education and career objectives of prospective students and provides timely and accurate advising on all aspects of the enrollment process, including admissions requirements, program requirements, financial options, applicability of previous college credit, and CIAT resources to achieve education and career goals Uses professional knowledge and perspective to build rapport, overcome obstacles, and guide prospective students through the decision-making process Sets clear expectations with prospective students regarding program requirements, while helping them identify options to develop a personalized plan for success Proactively follows-up with prospective students from first contact through the completion of the first term and assists in overcoming obstacles in the process Develops and implements a plan for generating referrals and personally developed inquiries from all current and prospective students and personal and professional networks and establishes and maintains a network of employers Documents all interactions with prospective, active, and inactive students within institutional information systems and utilizes internal systems with proficiency and accuracy in creating, maintaining, and updating student records Effectively communicates with other CIAT departments in a timely manner and shares student information and documentation in order to offer a high level of service and meet state and federal, accrediting and other requirements Meet or exceed resource management and enrollment goals established and provide accurate forecasting of performance outcomes Manage a student portfolio by nurturing active students, promoting new programs, and meeting or exceeding retention goals Works with a sense of urgency, while engaging and listening to others and exhibits a high degree of flexibility in adapting to a rapidly changing environment Requirements Preferred Qualifications: Bachelor's degree or combination of education and professional sales or Admissions experience Minimum 2 years of previous experiences working in a higher education setting 2 years prior experience in higher education setting in admissions or student services or other employment in an advising, career planning/coaching, finance, or related role Strong knowledge of IT industry and IT fields of study Required Qualifications: High School Diploma or GED and general knowledge of the higher education industry Minimum of 2 years of professional work experience in Admissions and/or sales Excellent organizational and communication skills and ability to inspire and motivate Possess a sincere interest in helping others achieve life goals Goal oriented, assertive, results driven, high energy, and highly ethical Ability to demonstrate partnership, consultative skills Problem solve rapidly and effectively and work independently with minimal supervision Handle confidential and sensitive information following confidentiality guidelines Ability to work in a fast-paced environment and be a team player with a positive attitude Proficient user of Microsoft Office products (e.g. Outlook, Word, PowerPoint and Excel) Computer literate with a proven ability to learn and effectively use CRM, SIS, LMS software Values Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company. We are passionate about education and student success We value integrity and excellence in our employees and students We treat ourselves and our students with dignity and respect We believe in and encourage innovation at our school to better help our students succeed We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student's success We are accountable for our actions, and if errors occur, we focus on preventing future errors and moving forward We have a growth mindset, always looking for ways to improve, with a sincere belief that every student can do better and achieve their goals We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required. Supervisory Responsibility This position has no supervisory responsibilities. Physical Demands These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. While performing the duties of this job, the employee is regularly required to talk or hear Sedentary work. Essential functions of this role require sitting for extended periods of time Ability to type, use a computer to search for information and input information while speaking on the phone is required The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role The employee will be required to compute simple to simple mathematical calculations as a normal part of this role Work Environment While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment. Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to. The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodations and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws. This remote work policy is designed to comply with all relevant local, state, and federal laws. AAP/EEO Statement California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology's employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. #ZR Salary Description $28-$32 hourly/DOE
    $28-32 hourly 14d ago
  • Admissions Officer NUC South Florida

    NUC University

    Remote job

    Job Description The Admissions Officer is responsible of advising, counseling and recruiting students. Will provide accurate information regarding academic programs, application requirements and enrollment procedures. Via email and telephone conversations. Remote position located in Puerto Rico. Minimum requirements: Associate degree Two (2) years of experience in sales, promotions and services Organizational and time logistical skills Candidate must be able to talk, write and read in Spanish fluently Must possess a significant level of interpersonal and communication skills Must be able to lead, communicate, relate and/or interact effectively with others in difficult situations Success in a metrics-driven environment experience preferred Monday - Friday / 9am-6pm and 12pm-9pm, alternate Saturdays Equality Employment Opportunity/Affirmative Action for Minorities/Females/People with Disabilities/Veterans
    $26k-48k yearly est. 22d ago
  • Remote Regional Admission Representative - Northeast (New England / Upstate New York)

    Saint Joseph's University 4.4company rating

    Remote job

    Remote Regional Admission Representative - Northeast (New England / Upstate New York) Time Type: Full time and Qualifications: Ideal candidates will be located near or in the Lower Hudson Valley in counties such as Orange, Putnam, Westchester, Rockland, or Dutchess. In addition to the Hudson Valley, candidates should expect frequent travel to Central and Western New York, Massachusetts, Connecticut, and Rhode Island. The anticipated start date will be January 2026. Reporting to the Director of Recruitment, the Regional Admission Representative - Northeast is a critical part of executing Saint Joseph's off-campus recruitment strategy to meet enrollment management goals in the New England and Upstate New York region. The Regional Admission Representative will serve as the comprehensive territory manager engaging with students, families, and high school and independent counselors throughout the region. This position will need to meet recruitment goals such as schools visited, received deposits, and other engagement metrics. The longevity of this position will be assessed based on the established metrics. Essental Duties & Responsibilities: Participate in a minimum of 50 Spring Semester and 50 Fall Semester College Day/Night programs and high school visits within the New England (particularly CT, MA and RI) and Upstate NY (Hudson Valley) region with some travel to western NY and northern New England as appropriate. Responsible for 8% regional application growth within two year time frame (for Fall 2027 class). Maintains effective and purposeful personal correspondence via follow-up with prospective students, applicants, and enrolled students which may include summer welcome and send-off events. Provides pre-college counseling to prospective students and families about admission, financial aid, academic programs and student life. Participates in planning and implementing contact with prospective students and applicants in high schools and CBOs. Uses CRM (Slate) for all documentation and data-driven analysis to report on results and recommend improvements. Develops travel plans including summary travel reports, materials, and record management. Conducts compelling group presentations designed to demonstrate Saint Joseph's undergraduate experience. Manages one-on-one information sessions and interviews. Secondary Duties & Responsibilities: Application reading and processing for assigned territory and secondary reader for other territories as assigned. Creative assistance for in-office reports and presentations. Zee-Mee liaison (social app for college-bound students to connect). On-campus event requirements 3 - 5 per recruitment cycle. Other duties as assigned. Minimum Qualifications: (Education/Training and Experience Required) Required Bachelor's Degree. Slate CRM proficiency. At least two years of professional undergraduate admission experience mastering consistent additional responsibilities within the New England region, preferably Connecticut. Excellent communication skills (grammar, vocabulary) to be applied to group presentations, telephone communications, and written communications. Understand and maintain confidentiality. Thrive in a fast-paced office environment with competing yet equal goals. Time- management and decision-making skills are essential. Energetic, upbeat and independent. Willingness and ability to travel. Valid driver's license and ability to be insured by the university. Basic understanding or willingness to learn about Jesuit education and its values. Successful background check clearance under Saint Joseph's University's “Minors on Campus Policy” (PA Criminal Records Check, FBI Fingerprinting Check and PA Child Abuse Clearance Check). Preferred Master's Degree. 3-5 years of experience. Physical Requirements and/or Unusual Work Hours: Some night and weekend hours. Some extended travel. Lifting and carrying college materials to presentations up to 25lbs. Stamina to work for prolonged periods of time at recruitment events. Frequent travel to Central and Western New York, Massachusetts, Connecticut, and Rhode Island. Saint Joseph's University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about - and to make a positive contribution to - our mission. Saint Joseph's University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOE Saint Joseph's University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail ***************, visit Campion Student Center suite 243, or call ************. To learn more about the University's Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University's response to reports and/or formal complaints, please visit ******************** Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights. Pay Transparency & Benefits Overview Please click to read more about the university's approach to pay and benefits transparency. Adjunct instructor compensation can be found in the article. Otherwise, an estimated pay range is listed below. This position's estimated pay range is: $52,600.00 - $56,925.00
    $52.6k-56.9k yearly Auto-Apply 35d ago
  • Admissions Officer NUC South Florida

    National College of Business & Technology 3.9company rating

    Remote job

    The Admissions Officer is responsible of advising, counseling and recruiting students. Will provide accurate information regarding academic programs, application requirements and enrollment procedures. Via email and telephone conversations. Remote position located in Puerto Rico. Minimum requirements: Associate degree Two (2) years of experience in sales, promotions and services Organizational and time logistical skills Candidate must be able to talk, write and read in Spanish fluently Must possess a significant level of interpersonal and communication skills Must be able to lead, communicate, relate and/or interact effectively with others in difficult situations Success in a metrics-driven environment experience preferred Monday - Friday / 9am-6pm and 12pm-9pm, alternate Saturdays Equality Employment Opportunity/Affirmative Action for Minorities/Females/People with Disabilities/Veterans
    $37k-44k yearly est. Auto-Apply 50d ago
  • Executive Admissions Representative

    American Public University System 4.5company rating

    Remote job

    American Public University System American Public University System (APUS) has a long-standing history of offering quality online education to working adults looking to make a difference in business, healthcare and government settings. The Admissions team provides high-touch service that will support student enrollment into American Public University (APU) into our affordable and career-focused online programs. In this role, the Executive Admissions Representative will be responsible for engaging new students considering enrollment into programs at APUS. The Executive Admissions Representative engages with students in a consultative conversation, seeking to understanding their objectives and by providing the right solutions to help them reach their goals. The Executive Admissions Representative will also work with students to provide guidance through the enrollment process up to and including required documents, transfer credit awards, degree plan navigation, payment options, and matriculation at the start of their session. The success of our student's future starts with the Executive Admissions Representative who will guide our students on a path to achievement! Responsibilities: * Acts as the first point of contact for prospective students considering enrollment at APUS. * Engages prospective students via phone and email about their future with the goal of enrollment into APUS. * Demonstrates sensitivity and ability to effectively relate to and work with prospective students from diverse backgrounds. * Conducts consultative conversations with prospective students to assess needs and showcase the benefits of an APUS education. * Based on information obtained during the consultative discussion, presents tailored solutions to students and when applicable facilitates enrollment into the University. * Meets and exceeds targeted goals and metrics as provided by department leadership. * Acts as a concierge, connecting students to the appropriate departments for document collections, registration, funding, transfer credit, and degree solutions. * Provides regular follow-ups to prospective students promptly and efficiently, utilizing phones and other electronic means. * Protects the privacy of students' accounts through compliance with federal student privacy laws (FERPA). * Evaluates academic records and documents of prospective students for admission to APUS. * Manages and updates prospective student information in Customer Relationship Management (CRM) and other software applications. * Collaborates with co-workers and other departments, such as Financial Aid, Academic Advising, the Registrar, and other departments as necessary. Per the US Department of Education Program Integrity Rules, postsecondary institutions that participate in the student financial assistance programs pursuant to Title IV of the Higher Education Act (HEA) are barred from providing incentive payments to any person or entity engaged in student recruiting and/or admissions activities. Work Schedule/Start Date: In this full-time remote role, the individual may work a variety of shifts ranging from 9am-5:30pm or 12:30 pm to 9:00 pm Monday through Friday and 9:30 am to 6:00 pm on Saturdays (all in EST). This is a remote position that requires a high-speed Internet home connection and a dedicated workspace. Requirements: * 5 years of online admissions experience working with adult students in a sales oriented/consultative focused role with a track record of meeting and/or exceeding metrics. * Self-driven and comfortable making multiple outbound calls per day (high volume) to generate interest, qualify students and drive the enrollment process * Bachelor's degree is required * Salesforce knowledge preferred * Excellent verbal and written communication skills with a strong phone presence * Passion and enthusiasm for helping and empowering others to succeed. * Demonstrated ability to succeed as an individual contributor that can meet deadlines. About Us: American Public University System (APUS) is an Online University based in Charles Town, WV. Our University has over 100,000 students. Our emphasis is educating our nation's military and public services communities with quality and affordable education. APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings. It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law. Pay Transparency Statement If you are a resident of a state with designated pay transparency requirements and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to *******************
    $33k-43k yearly est. Easy Apply 28d ago
  • APP - Hybrid Transfer Center and Downtown - Admissions - 9a to 9p

    Baptist Health-Florida 4.8company rating

    Remote job

    Provides inpatient care, treatment, and education under the supervision of the overseeing physician according to the Baptist Inpatient Medicine Nurse Practitioner Protocols. Role Functions Swing Shift Responsibilities: * 9a to 9p * Facilitate discharges before 12 p.m. * Queue discharges for the following day.- Support overflow admissions.- Respond to rapid needs. PCLC Responsibilities: * Real-time decision-making on transfers.- Bed assignment optimization.- Care coordination with inpatient and logistics teams. Full/Part Time Full-Time Shift Details Days Education Required Master's Degree Education Preferred Doctorate Experience * Over 5 years Nurse Practitioner Experience Required Licenses and Certifications * Certified Nurse Practitioner Required * Licensed Advanced Registered Nurse Practitioner Required Location Overview Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.
    $49k-63k yearly est. 23d ago
  • Director of Graduate Admissions

    New York Institute of Technology 4.7company rating

    Remote job

    New York Institute of Technology's six schools and colleges offer undergraduate, graduate, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and digital technologies; management; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education founded in 1955, it welcomes nearly 8,000 students worldwide. The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world. More than 112,000 alumni are part of an engaged network of physicians, architects, scientists, engineers, business leaders, digital artists, and healthcare professionals. Together, the university's community of doers, makers, healers, and innovators empowers graduates to change the world, solve 21st-century challenges, and reinvent the future. For more information, visit nyit.edu. Reporting to the Dean of Admissions and Financial Aid, New York Tech's New York campuses seek a Director of Graduate Admission, who will create and execute a strategic recruitment plan, specifically geared towards impacting graduate enrollment goals at the institution. This role is considered a hybrid/remote position that offers the flexibility of working remotely and may require travel to New York City and Long Island campuses, in line with NYTech policy. Responsibilities Develop and implement a comprehensive recruitment strategy plan to meet admission goals, primarily at New York campuses. Using internal and external data, provide annual assessment of effectiveness of enrollment strategies and provide periodic reports and ongoing recommendations. Manage a team of graduate advisors who are responsible for recruiting and enrolling students into graduate programs. Develop, in conjunction with Deans, partnership opportunities with regional businesses. Oversee and participate in recruitment travel and events, including graduate fairs, corporate events, conferences and other opportunities to engage prospective students. Travel to all NY campuses is required. Support on-campus recruitment events including Open Houses, Admitted Student Days and virtual events. Partner collaboratively with academic departments to create engaging admissions events and experiences for prospective students. Serve as a leader in Graduate Recruitment, sharing best practices with departments, schools and key constituents within the university. Provide exceptional customer service to all and perform other duties as assigned. Qualifications Bachelor's degree required; Master's degree is a preferred · Five to eight years of graduate admissions experience is preferred. At least five to eight years of experience in recruitment or customer service a plus. Qualified candidates must demonstrate excellent interpersonal, organizational and prioritizing skills as well as superior attention to detail · Must be proficient in Microsoft Office; experience working in student information systems (Peoplesoft) and customer relationship management systems (Slate). · Must possess the ability to build relationships with stakeholders as it relates to graduate and international recruitment, including feeder schools, educational agencies and external organizations. Five or more years of proven experience sales or outreach in a fast-paced, goal-oriented operation is essential. Must be able to work some evenings and weekends. Strong communication skills, organizational skills, patience, the ability to work under pressure and multitasking skills are critical to the position. Preferred Requirements: Corporate recruitment experience is a plus, as is experience in the training and management of admissions counselors. Must have a valid drivers license. Other Information New York Institute of Technology offers numerous opportunities to enhance personal and professional growth and provides employees with a competitive compensation and benefits program inclusive of generous paid time off, holidays, tuition remission, and retirement plans with employer contributions. New York Institute of Technology is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. In compliance with local legislation as well as to provide greater transparency to candidates, the annual base salary range for this position is listed. New York Tech considers factors such as (but not limited to) scope and responsibilities of the position, candidate experience/expertise, education/training, key skills, geographic location, internal peer equity as well as market, organizational considerations and/or applicable collective bargaining agreement when extending an offer. Minimum Salary USD $90,000.00/Yr. Maximum Salary USD $93,000.00/Yr.
    $90k-93k yearly Auto-Apply 32d ago
  • Director of Admissions Operations

    SBC Holdings LLC 3.9company rating

    Remote job

    Office of Admissions Annual Salary Range for Program Director II: $176,169 - $234,887 Annual Salary Range for Program Director III: $193,783 - $258,375 FLSA Exempt / Non-Union Represented allows for up to four days of remote work per week Summary The Director of Admissions Operations provides strategic leadership and executive oversight for the Office of Admissions, including Exam Administration, Grading, Educational Standards, Moral Character, Eligibility, Special Admissions, and Testing Accommodations. Along with the Director of Exam Development and the Chief of Admissions, the Director of Admissions Operations is responsible for leading the Office of Admissions. This role ensures all operations are conducted with integrity, fairness, and efficiency, in alignment with the policies and strategic objectives of the State Bar, the Committee of Bar Examiners (CBE), and applicable laws and rules. The selected candidate will take the lead in developing operational recommendations and innovations across all admissions functions (except exam development), using research, best practices, and data-driven analysis to enhance efficiency, equity, and applicant experience. The ideal candidate brings experience managing both in-person and remote exam administration and is skilled in navigating the operational, logistical, and compliance challenges unique to each admissions function. Key Responsibilities Strategic Leadership & Oversight Develop and implement strategic goals and operational plans across all units of the Office of Admissions, in coordination with the Director of Exam Development and the Chief of Admissions. Lead initiatives to evaluate and apply emerging trends, research, and best practices in legal education, high-stakes exams, and admissions operations to inform policy, procedures, and process improvements. Advise Executive Leadership, the Committee of Bar Examiners, Board of Trustees, and the California Supreme Court through regular reports and presentations. Represent the Office of Admissions in high-level meetings, offering expert guidance on operational risks, innovations, and policy impacts. Review and recommend updates to admissions, exam, and law school oversight laws and rules to ensure alignment with evolving modalities and standards. Lead and advise directors, managers, and supervisors within Admissions Operations in the effective and accurate operation of their teams. Promote an organizational culture focused on integrity, excellence, investing in our people, respect, clarity, equity, and growth mindset/continuous improvement. Admissions Operations Management Through Admissions' directors, managers, and supervisors, oversee processing and review of applicant eligibility, registration, and special admissions programs (e.g., Multijurisdictional Practice Program, Foreign Legal Consultant Program, Provisional Licensure). Through Admissions' directors, managers, and supervisors, manage the Testing Accommodations unit to ensure applicants with disabilities receive accommodations necessary to provide equal access to exams. Through Admissions' directors, managers, and supervisors, direct the Moral Character Determinations unit, ensuring timely, consistent, and fair application of rules and standards. Through Admissions' directors, managers, and supervisors, oversee the Administration and Examinations unit, including exam administration, grading, and result dissemination. Ensure compliance with applicable laws, rules, and policies, including Chapter 6 Rules (conduct violations at exams), rules and guidelines for accredited and unaccredited law schools. Exam Administration & Grading Lead the planning, logistics, and secure administration of all exams using the appropriately delivery modality-in-person, remote, and hybrid. Oversee recruitment, onboarding, training, and evaluation of graders and Examination Development & Grading (EDG) leadership. Collaborate with psychometricians to ensure grading processes are accurate, consistent, and aligned with scoring standards. Identify and implement innovations in operational and grading workflows to improve accuracy, efficiency, and transparency. Serve as a primary liaison for grading-related inquiries and reconsideration requests. Educational Standards & Law School Oversight Direct the Educational Standards unit in overseeing law schools in California, including accreditation and registration of schools, inspections, reporting requirements, and engagement initiatives to ensure a free flow of information and ideas. Oversee the work of the Committee of State Bar Accredited and Registered Schools (CSBARS) and the Law School Council (LSC), including setting of meaningful agendas and collaborating with these entities to share and receive information. Ensure law school oversight activities support high-quality legal education, compliance with laws and rules, and organizational objectives. Moral Character Determinations Oversee processing and investigation of moral character applications for all applicants, ensuring timely, consistent, and fair determinations. Manage the supervision of the staff team in making determinations, conducting additional investigations, and referring complex matters for committee review. Ensure applicants are informed of processes, decisions, and appeals options and support staff in managing informal conferences and compliance with committee protocols. Stakeholder Engagement & Communication Assume shared leadership for applicant communications and engagement strategies to enhance clarity, transparency, and trust across all admissions units. Deliver presentations and reports to governing committees, boards, and members of the public on operational, policy, and accreditation matters. Collaborate across the State Bar to align admissions operations with broader organizational goals and improve the applicant experience. Financial & Operational Oversight Oversee an annual admissions budget exceeding $27 million, ensuring effective fiscal planning, monitoring, and reporting. Manage contracts, vendor relationships, and procurement processes for examination sites, services, and special programs. Research, test, and implement operational models and process improvements relating to exam administration, moral character determinations, special admissions programs, and law school oversight to ensure sustainability, efficiency, equity, and compliance. Preferred Qualifications Demonstrated experience overseeing both in-person and remote exam administration and admissions operations, with the ability to anticipate and respond to modality-specific challenges. Proven experience negotiating, managing, and evaluating vendor contracts and service-level agreements. Strong record of delivering oral and written presentations governing committees, boards, or other oversight bodies. Experience communicating complex operational or policy issues to external stakeholders and members of the public in a clear, professional, and responsive manner. Familiarity with accreditation standards, psychometric principles, or legal education regulations. Commitment to advancing diversity, equity, and inclusion in organizational practices and team composition. Demonstrated experience developing and implementing operational recommendations, process improvements, and strategic initiatives across multiple units. About the State Bar The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system. Our Values Clarity | Investing in Our People | Excellence | Respect | Growth Mindset Learn more about our values. DEI Statement We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect. Learn more about our commitment to DEI.
    $57k-77k yearly est. Auto-Apply 60d+ ago
  • Admissions Reader, SON

    University of Rochester 4.1company rating

    Remote job

    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. **Job Location (Full Address):** 255 Crittenden Blvd, Rochester, New York, United States of America, 14642 **Opening:** Worker Subtype: Regular Time Type: Time as Reported / Per Diem Scheduled Weekly Hours: As Scheduled Department: 600221 SON Staff/Education Programs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ **Responsibilities:** The University of Rochester School of Nursing is seeking knowledgeable, reliable, and detail-oriented individuals to serve as Admissions Application Reviewers for our Prelicensure Nursing Programs, including the 12-Month Accelerated Bachelor's Program for Non-Nurses (ABPNN), the 24-Month Accelerated Bachelor's, and the Master's Direct Entry (MDE) program. This is a Time-As-Reported (TAR), fully remote position with compensation commensurate with experience. Reviewers must sign a confidentiality agreement prior to accessing application materials. Application Reviewers will play a key role in the School of Nursing's holistic admissions review process for the 2026 application cycle, supporting the Admissions Committee in evaluating prospective students' academic readiness, professional experiences, and overall fit for nursing education. The review period will run December 2025 through August 2026. This position reports directly to the Director of Admissions and Enrollment Management. **ESSENTIAL FUNCTIONS** + Evaluates assigned applications in accordance with established program-specific rubrics and holistic review practices. Provides thoughtful, evidence-based assessments and comments that support committee decision-making. Weekly review hours vary based on caseload and deadlines; the reader team consists of 6-8 reviewers and processes approximately 300-600 applications per cycle, with each review averaging 20-30 minutes. + Reviews committee ratings, rankings, and notes to ensure alignment with admissions criteria and rubric standards. Identifies inconsistencies, gaps, or misalignments and provides clarifications or secondary-level assessments to support accurate final decisions. + Manages sensitive applicant information in compliance with institutional policies, admissions standards, and data security protocols. Ensures evaluation notes are complete, clear, and properly documented in the system. + Attends virtual training sessions and meetings to ensure consistent application of evaluation criteria. Communicates regularly with admissions staff regarding workload updates, review progress, and emerging trends observed during the reading cycle. + Other duties as assigned **MINIMUM EDUCATION & EXPERIENCE** + Bachelor's degree + Less than one year of experience + Or equivalent combination of education and experience **KNOWLEDGE, SKILLS AND ABILITIES** + Strong organizational and communication skills. + Ability to work independently and meet established deadlines. + Attention to detail and consistency in applying evaluation criteria. + Professionalism and discretion when handling confidential applicant information. + Commitment to equity, inclusion, and holistic review principles. + Experience reviewing or selecting applicants in a higher education or nursing program setting. + Familiarity with **Technolutions Slate** or similar CRM/admissions systems. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a **Current Employee,** please **log into my URHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. **Learn. Discover. Heal. Create.** Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.
    $18.7-26.1 hourly 3d ago
  • Director - Campus Operations

    Ecumen 3.9company rating

    Remote job

    About Us: Join Ecumen, a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing, compassionate healthcare, and innovative services. With over 160 years of experience, we proudly rank as Minnesota's 8th largest senior living organization. Be part of a team that makes a meaningful impact, supporting our mission to serve older adults, while fostering inclusivity and belonging in everything we do. Pay: The targeted pay range for this job is $155,000 - $175,000 annually. Ecumen considers a variety of factors when determining new hire pay including experience, qualifications, and, when applicable, certifications, licenses, and education. Benefits: Ecumen offers a comprehensive benefits package to our full-time team members including medical, dental, vision, flexible spending and health savings accounts, life & disability insurance, paid time off benefits, a generous 6% 401(k) match, and other well-being resources. Learn more at *********************************************** You'll also enjoy the convenience and flexibility of working remote. The Director - Campus Operations is responsible for partnering with Ecumen's leadership team to plan, develop, and direct operational initiatives and actions that support Ecumen's mission, vision, and strategic plan. This position is responsible for the overall performance of all assigned communities, including those within their individual portfolio. Essential Job Responsibilities: 1. Monitors internal metrics and goals for annual operating and capital budgets, strategic business plans, and marketing plans in compliance with Ecumen's goals and expectations. Monitors communities' performance against these objectives and leads teams in improvement against various benchmarks. 2. Responsible for monitoring operational customer service culture across assigned communities and assisting communities and Operations leaders in creating strategies and initiatives to improve customer satisfaction. 3. Hires, develops, mentors, coaches, and retains key leaders by creating an environment that reflects Ecumen's vision and values while striving for excellence. Promotes a culture where team members are engaged, empowered, and accountable to our shared outcomes and goals, and positions Ecumen to be an employer of choice. 4. Provides guidance to improve team member engagement across assigned communities. Analyzes team member engagement and assists communities and Operations leaders to create and implement strategies to improve team member engagement and retention. 5. Collaborates with clinical and people teams to monitor and analyze clinical and operational outcomes at communities. Partners with leadership to create strategies and implement initiatives that improve Ecumen's delivery of care. 6. Implements and stabilizes operational initiatives including partnering with cross-functional teams in project planning to ensure efficient and quality operational guidelines are established. 7. Monitors business climate for healthcare trends and regulations. Educates, advocates, and informs leaders as needed. 8. Partners with the Mission Advancement teams to educate communities on how to identify potential donors and assists in fostering those relationships. Driving Requirements: Local Travel Required, Ability to travel up to 40% of the time Director - Campus Operations Minimum Required Qualifications: * Bachelor's degree in health care administration, management, nursing or related field * Licensed Nursing Home Administrator (LNHA) and Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE) * 7 years of related experience * Comprehensive knowledge of MN Skilled Nursing and Assisted Living regulations, quality measures, and reimbursement methods * Ability to communicate effectively * Proven strong leadership experience * Previous experience with planning, managing and implementing projects * Previous experience and competency with financial information including budgets, metrics and reporting * Knowledge of applicable local, state, and federal laws and regulations * Experience managing multi-site and/or multi-state operations * Proficient with Microsoft Office Suite Preferred Qualifications: * Master's degree in healthcare or related field * 3 years of experience in a multi-site operations leadership role
    $51k-88k yearly est. 17d ago
  • Director of Admissions

    Hussian College, Inc. 3.8company rating

    Remote job

    Exciting REMOTE opportunity!!!!! Director of Admissions Responsible for the leadership and proficiency in new student recruitment provide high-quality programs to enable our students to acquire marketable skills. Directs campus-level activities related to student recruitment, student interviews, providing college information, conducting campus tours (ground campuses only), and enrollment of prospective students. As directed, assists with the development and implementation of student recruitment and admissions programs. Job Requirements: The following job requirements represent minimum levels of education, experience and competencies/abilities needed to perform this job successfully: Education: Bachelor's Degree preferred;3 to 5 years of admissions management experience required Experience: At least 3 years of experience in admissions, management, or sales required. Capable and willing to acquire a bonding license Responsibilities: Hiring, Training and Developing Talent Directs duties associated with the administration of all admissions Associates, team and departmental effectiveness policies, programs and initiatives to continuously improve the overall readiness, performance and effectiveness in the Admissions Department. Supervises and trains Admissions Associates to ensure procedures are being followed on a daily basis Trains Associate Directors of Admissions, in association with the Vice President of Admissions, to assume Director of Admissions responsibilities in absence of the Director of Admissions on an ongoing basis Conducts Ongoing Training on: Overall Admissions process Policies and Procedures daily Programs Offered and Product Knowledge Providing Customer Service Admissions Compliance Goal setting, consultative recruitment, overcoming common objections, telephone procedures continuously Prepares talented Admissions Associates to assume the next level of career development, on an ongoing basis Develops Associates using a variety of techniques to include the following: observations, roll playing, and demonstrating proper techniques , with consistency, and on a weekly basis Assumes responsibility to remain current and up to date on all company policies, procedures, marketing, advertising, and latest recruitment techniques, so as to train Admissions Associates effectively. Weekly Progress Reviews On a weekly basis, reviews production against objectives with all Admissions Associates. Duties: Conducts one-on-one meeting with individual associates on a weekly basis Reviews class to date, prior week to date, and class to date variances to goals on a weekly basis Develops action plans to address variances with the entire Admissions Associate team in an ongoing weekly meeting Meetings with individual Admissions Associates should be held on roughly the same day, with consistency, on a weekly, monthly, and quarterly basis Campus Nexus & Velocify Directs the administration of policies, programs and initiatives that facilitate Associate competency. Duties: Monitors Campus Nexus and Velocify in order to ensure proper overall documentation of Admissions-related information Monitors and adjusts inquiry flow on a daily basis to ensure inquiries are contacted appropriately Conducts ongoing training to endure proper knowledge on a monthly basis Conducts ongoing training to endure quality control on a monthly basis Assumes responsibility to remain current and up to date on Campus Nexus and Velocify processes as they change Team Motivation Uses appropriate techniques and concepts to endure a positive, optimistic, and productive work environment for all Admissions Associates. Duties: Motivates individual Associates using appropriate techniques tailored for each individual Associate when appropriate Upholds and promotes company core values and standards daily Facilitates an environment that promotes team cooperation and techniques and concepts on a daily basis Community & External Relations. Conducts workshops and participates in communal events in order to reach prospective students, and to enhance the overall visibility and image of the College and the Company in the community. Duties: Represents the College at professional functions when they occur Keeps abreast of current employment trends daily Maintains a presence by participating in school-wide activities and functions when they occur Organizes and participates in job fairs and/or other communal events Organizes and conducts tours for representatives of groups or organizations Maintains active involvement in community affairs Interdepartmental Relations. Keeps abreast of current programs offered by the college and provides potential students and/or their parents/guardians with information about the college, its programs, and other information that may help students meet their career needs. Duties: Maintains a cooperative and collaborative relationship with members of the Financial Services Department Maintains a cooperative and collaborative relationship with members of the Student Services Department Maintains a cooperative and collaborative relationship with all staff and faculty in order to keep abreast of planned activities and College initiatives when appropriate Participates in weekly meetings with all departments to facilitate accurate information about incoming students
    $40k-48k yearly est. Auto-Apply 60d+ ago
  • CGU-Assistant Director of Admissions and Programs

    Claremont Graduate University 4.6company rating

    Remote job

    The anticipated hiring range for this role is $68,640 - $70,304 Applicants, please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation This is a temporary, one-year appointment with the potential for extension based on institutional needs. The expected start date for this position will be in 2026. POSITION OVERVIEW Claremont Graduate University is seeking a professional and experienced individual to serve in an assistant director role at the Drucker School of Management. The primary role of the assistant director is to provide exceptional support to the students in our growing professional doctorate programs. The candidate will manage to essential tasks like events, advising, communications, logistics, and similar projects. This position reports directly to the Associate Dean and will have a dotted line to the Director of Admissions. ESSENTIAL FUNCTIONS: Programs Supports program management of all programs at the Drucker School. The Assistant Director directly manages the EPhD and DBA programs. Manages all communications to these doctoral students. Meets regularly with the students for advising, to provide guidance on challenges, and to solicit feedback on the program. Produces annual residential events for these students in support of departmental goals, managing logistics and other tasks as assigned. Currently, this include four 3-day residentials for the EPhD and one weeklong residential in Claremont for the DBAs. Creates meeting agendas and takes notes at meetings with the Academic Director(s) or others to support program success Coordinates with key partners, both domestic and international, to ensure the success of related programs. For the DBA program this includes working with partners at EHL in Switzerland. Collaborates with the Associate Dean to ensure a positive and valuable student experience from matriculation to graduation including enrollment, student life, travel, events, and retention. Tracks student satisfaction and conduct mid-program and exit surveys to ensure continual improvement. Provides support to the Drucker admissions team for events, communications, and mail campaigns. Manages executive education programs as assigned including event production, communications, and logistics. Maintains familiarity with the policies that guide decision-making at Claremont Graduate University as well as AACSB standards. Work with the school staff on the reporting of the Drucker School to other standards. Ensure all processes are in place to track performance to these AACSB standards on a regular basis. Build and maintain strong relationships with faculty and staff at the Drucker School and Claremont Graduate University to support the goals of the University and Drucker School. Perform other duties as assigned in support of CGU's mission. REQUIRED KNOWLEDGE, SKILLS, and ABILITIES: Individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed with or without reasonable accommodation, using some other combination of skills and abilities. Experience as admissions counselor for graduate programs preferred. Should have experience with application management and an enterprise database. Excellent project management skills; demonstrated ability to prioritize and multitask in a fast-paced environment. Strong communication, interpersonal, and presentation skills (verbal and written). Ability to work independently and as an integral part of a team. Demonstrated leadership and team-building abilities. Proficient in MS Office/systems (MS Word, Excel, PowerPoint). PeopleSoft and CRM proficiency preferred. High energy and passion for recruiting. Creativity, self-confidence, and flexibility. Ability to understand, adapt, and articulate CGU's culture to an external audience. Demonstrated knowledge and sensitivity to working with diverse populations. QUALIFICATIONS: Bachelor's degree in a related field, Master's degree preferred or any combination of education and experience that provides the required skills and ability. Minimum of three years of experience in university admissions and recruitment or a similar recruitment setting. Must have a willingness to travel as needed during peak recruiting seasons. Must possess a valid California Driver's License and meet CGU's authorized driver's requirements. 3. LICENSES / CERTIFICATES: Driver's license; passport. 4. OTHER PREFERENCES: Master's degree; CGU alumnus/a. OTHER: 1. HOURS: This is an exempt position with regular hours set for 8:30 a.m. to 5:00 p.m., Monday through Friday. Additional hours on weekends and evenings will be required particularly during the residentials and periodic travel through the year may be assigned. Onsite position. If approved by the department head, the employee may be eligible for up to two days during the workweek of remote work in accordance with all aspects of the University's current remote work policy. 2. CLASSIFICATION AND STATUS: Full-time Exempt SUPERVISORY RESPONSIBILITY: Not applicable REPORTS TO: Associate Dean with a dotted line to Admissions Director Benefits We are committed to supporting the well-being and professional development of our employees. Our comprehensive benefits package includes: Medical, Dental and Vision insurance Group life insurance Retirement plan with a 7% employer contribution - no employee match required (after 1 year of service) Generous paid time off, including vacation, sick leave, and holidays Winter closure in December, subject to institutional approval Tuition reimbursement program available to eligible employees and their dependents for approved coursework, subject to plan guidelines and institutional policies Physical Activities Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. ☐ Never ☒ Occasionally ☐ Constantly Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. ☐ Never ☒ Occasionally ☐ Constantly Remaining in a stationary position, often standing or sitting for prolonged periods. ☐ Never ☐ Occasionally ☒ Constantly Moving about to accomplish tasks or moving from one worksite to another. ☐ Never ☒ Occasionally ☐ Constantly Adjusting or moving objects up to __ pounds in all directions. ☐ Never ☒ Occasionally ☐ Constantly Communicating with others to exchange information. ☐ Never ☐ Occasionally ☒ Constantly Repeating motions that may include the wrists, hands and/or fingers. ☐ Never ☐ Occasionally ☒ Constantly Operating machinery and/or power tools. ☒ Never ☐ Occasionally ☐ Constantly Operating motor vehicles or heavy equipment. ☐ Never ☒ Occasionally ☐ Constantly Assessing the accuracy, neatness and thoroughness of the work assigned. ☐ Never ☐ Occasionally ☒ Constantly Environmental Conditions Low temperatures. ☒ Never ☐ Occasionally ☐ Constantly High temperatures. ☐ Never ☒ Occasionally ☐ Constantly Outdoor elements such as precipitation and wind. ☐ Never ☒ Occasionally ☐ Constantly Noisy environments. ☐ Never ☒ Occasionally ☐ Constantly Hazardous conditions. ☒ Never ☐ Occasionally ☐ Constantly Poor ventilation. ☒ Never ☐ Occasionally ☐ Constantly Small and/or enclosed spaces. ☐ Never ☒ Occasionally ☐ Constantly No adverse environmental conditions expected. ☒ Never ☐ Occasionally ☐ Constantly Physical Demands Sedentary work that primarily involves sitting/standing. ☐ Never ☐ Occasionally ☒ Constantly Light work that includes moving objects up to 20 pounds. ☐ Never ☒ Occasionally ☐ Constantly Medium work that includes moving objects up to 50 pounds. ☒ Never ☐ Occasionally ☐ Constantly Heavy work that includes moving objects up to 100 pounds or more. ☒ Never ☐ Occasionally ☐ Constantly EEO Statement: Claremont Graduate University is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, religion, gender and/ or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, sex, age, sexual orientation, or physical disability or any other legally protected basis in its employment practice and in admission of students to educational programs and activities in accordance with the requirement of Title IX of the Education Amendments of 1972, Title I of the American Disabilities Act of 1990 and other applicable laws. CGU is committed to affirmative action in employment practices regarding ethnic minorities, the physically challenged, Vietnam-era veterans, and women. This defines the essential or fundamental job duties of the employment position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. Qualified candidates of diverse ethnic and racial backgrounds are encouraged to apply for vacant positions at all levels. This job description defines the essential or fundamental job duties of the employment position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act. Successful completion of criminal background and DMV checks required for final candidate.
    $68.6k-70.3k yearly Auto-Apply 3d ago

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