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What does an admissions representative do?

Updated January 8, 2025
7 min read
What does an admissions representative do

As the name entails, admissions representatives assist prospective and new students attending a university. They give these students the information they need to make a well-informed decision regarding enrollment, make admissions decisions, and review documents. It is also their job to decide which students need to be followed up, ask students their choices, and hold new and prospective students to deadlines. They may be assigned to several areas depending on the department's needs, including prospect management, graduate admissions, and undergraduate admissions.

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Admissions representative responsibilities

Here are examples of responsibilities from real admissions representative resumes:

  • Manage CRM with information updates and generate daily reports.
  • Deliver PowerPoint motivational career presentations to high school students and attend college fairs to generate leads for the university.
  • Assist with maintaining medical records while complying with HIPAA regulations.
  • Document and update current business within ITT recruitment software system (S3).
  • Ensure quality by providing high levels of customer service and utilize CRM to ensure organization.
  • Require to work with urgency and utmost efficiency in order to adhere to proper HIPAA regulations.
  • Assist parents and students with the registration process for standardize tests, GED, and college admission/vocational school applications.
  • Follow HIPPA guidelines to protect patient confidentiality.
  • Present technical school programs to prospective adult students through PowerPoint presentation and interview sessions.
  • Coordinate eligibility qualifications concerning private insurance and Medicaid.
  • Maintain the highest level of integrity and ethics in every interaction with students and fellow employees with compliance of FERPA regulations.
  • Perform all medical and financial screening from referring institutions, agencies, physicians and attorneys, regarding SNF eligibility.
  • Screen patient's in the acute care setting for appropriateness for LTAC and SNF admissions to reach the target census goal.
  • Assign ICD-10 and CPT codes for surgical and procedure authorizations.
  • Schedule DME orders for new admissions, and pick ups for discharges.

Admissions representative skills and personality traits

We calculated that 21% of Admissions Representatives are proficient in Customer Service, Patients, and Phone Calls. They’re also known for soft skills such as Analytical skills, Compassion, and Listening skills.

We break down the percentage of Admissions Representatives that have these skills listed on their resume here:

  • Customer Service, 21%

    Worked symbiotically with Academics, Financial Aid and Career Services to deliver outstanding customer service and maintain optimal student success.

  • Patients, 18%

    Interacted extensively with patients and family members to provide a comprehensive overview of program objectives, requirements, and benefits.

  • Phone Calls, 9%

    Maintain patient satisfaction, business productivity and reliability by making follow-up phone calls and emails to active and discharged patients.

  • Financial Aid, 6%

    Provided information to prospective students regarding educational programs, facilities, educational costs, financial aid, completion/graduation/placement and earnings data.

  • Admissions Process, 6%

    Facilitated the admissions process for prospective students by providing information regarding programs and costs, and interviewing prospective students for acceptance.

  • Enrollment Process, 5%

    Utilize various marketing approaches, telephone and face-face interviews, application and course demonstrations, and facilitate the administrative enrollment process.

"customer service," "patients," and "phone calls" are among the most common skills that admissions representatives use at work. You can find even more admissions representative responsibilities below, including:

Analytical skills. To carry out their duties, the most important skill for an admissions representative to have is analytical skills. Their role and responsibilities require that "school and career counselors and advisors interpret student records, schoolwide data, and assessments to match interests and abilities with potential careers. ." Admissions representatives often use analytical skills in their day-to-day job, as shown by this real resume: "developed the first outbound/cold calling team at apus through use of student metrics, analytics, trends, and data. "

Compassion. Another essential skill to perform admissions representative duties is compassion. Admissions representatives responsibilities require that "school and career counselors and advisors often work with people who are dealing with stressful and difficult situations, so they must be able to empathize with their clients and students." Admissions representatives also use compassion in their role according to a real resume snippet: "smoothed client transition and orientation into guest residences by providing a high level of compassion and reassurance. "

Listening skills. This is an important skill for admissions representatives to perform their duties. For an example of how admissions representative responsibilities depend on this skill, consider that "school and career counselors and advisors need to give full attention to students and clients in order to understand their problems." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an admissions representative: "communicated with future prospective students about college admission requirements, academic standards, and the application process. ".

Speaking skills. A big part of what admissions representatives do relies on "speaking skills." You can see how essential it is to admissions representative responsibilities because "school and career counselors and advisors must communicate effectively with clients and students." Here's an example of how this skill is used from a resume that represents typical admissions representative tasks: "proved the ability to multitask by providing prospective students with campus tours, represented school at student recruitment functions i.e. "

Interpersonal skills. A commonly-found skill in admissions representative job descriptions, "interpersonal skills" is essential to what admissions representatives do. Admissions representative responsibilities rely on this skill because "school and career counselors and advisors must be able to work with people of all backgrounds and personalities." You can also see how admissions representative duties rely on interpersonal skills in this resume example: "welcomed prospective students for interviews via telephone and interpersonal, answer questions concerning career goals, and job placement assistance. "

See the full list of admissions representative skills

The three companies that hire the most admissions representatives are:

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Compare different admissions representatives

Admissions representative vs. Evaluator

An evaluator is responsible for assessing a speakers' speech, identifying areas of improvement, and providing constructive feedback to hone their communication skills and boost their self-confidence. Evaluators analyze speech delivery, including unnecessary fillers and mannerisms that may distract the audience from the speaker's presentation. They also identify the speakers' strengths and weaknesses in presenting to the public, suggesting recommendations on speech content and structure. An evaluator must have excellent communication and observation skills, especially on highlighting the key aspects that would affect the connection between the speaker and the audience.

We looked at the average admissions representative salary and compared it with the wages of an evaluator. Generally speaking, evaluators are paid $12,145 higher than admissions representatives per year.While their salaries may differ, the common ground between admissions representatives and evaluators are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like customer service, patients, and powerpoint.

While similarities exist, there are also some differences between admissions representatives and evaluator. For instance, admissions representative responsibilities require skills such as "phone calls," "financial aid," "admissions process," and "enrollment process." Whereas a evaluator is skilled in "social work," "rehabilitation," "substance abuse," and "calipers." This is part of what separates the two careers.

Evaluators tend to make the most money working in the finance industry, where they earn an average salary of $56,245. In contrast, admissions representatives make the biggest average salary, $50,011, in the health care industry.evaluators tend to reach higher levels of education than admissions representatives. In fact, evaluators are 12.9% more likely to graduate with a Master's Degree and 3.4% more likely to have a Doctoral Degree.

Admissions representative vs. College program internship

A college program intern is responsible for performing actual duties and observations within the industry of choice. Typically, a college program intern works under the supervision of tenured staff, shadowing on the workflow processes, gaining feedback to refine skills, developing work ethics, and building self-confidence. College program interns may also assist in innovating strategic procedures to maximize productivity and improve processes. In some cases, organizations absorb an intern with the highest potential to deliver the best results towards the company's long-term goals and objectives.

On average, college program interns earn a $3,390 lower salary than admissions representatives a year.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that admissions representative responsibilities requires skills like "patients," "phone calls," "financial aid," and "admissions process." But a college program internship might use other skills in their typical duties, such as, "math," "twitter," "hr," and "guest safety."

On average, college program interns earn a lower salary than admissions representatives. Some industries support higher salaries in each profession. Interestingly enough, college program interns earn the most pay in the media industry with an average salary of $35,108. Whereas admissions representatives have higher pay in the health care industry, with an average salary of $50,011.college program interns earn similar levels of education than admissions representatives in general. They're 4.8% less likely to graduate with a Master's Degree and 3.4% more likely to earn a Doctoral Degree.

Admissions representative vs. Job coach

A job coach is responsible for evaluating people's skills and qualifications, advising them with career paths, helping with their aspirations, and promote employment opportunities. Job coaches help the clients build self-confidence and explore their maximum potentials to develop their professional growth. They provide counseling, understanding the clients' strengths and weaknesses, analyzing clients' personal goals, and guiding clients through job interviews and assessments. A job coach must have excellent communication, listening, and analytical skills to handle their clients' challenges and match their interests for the best career suited for them.

An average job coach eans a lower salary compared to the average salary of admissions representatives. The difference in salaries amounts to job coaches earning a $821 lower average salary than admissions representatives.

The required skills of the two careers differ considerably. For example, admissions representatives are more likely to have skills like "patients," "phone calls," "financial aid," and "admissions process." But a job coach is more likely to have skills like "developmental disabilities," "cpr," "rehabilitation," and "mental health."

Job coaches earn the best pay in the education industry, where they command an average salary of $38,362. Admissions representatives earn the highest pay from the health care industry, with an average salary of $50,011.Most job coaches achieve a similar degree level compared to admissions representatives. For example, they're 1.2% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

Admissions representative vs. Enrollment counselor

An enrollment counselor is primarily in charge of recruiting potential students for a college or university. Serving as the students' primary point of contact, their responsibilities involve developing recruitment strategies, conducting student interviews and assessments, gathering and validating applications, arranging appointments and schedules, and facilitating campus tours. They must also answer inquiries, address concerns, and update students on the status of their applications. Furthermore, an enrollment counselor must represent their university or college at recruitment events and college fairs, utilizing the opportunity to promote the institution and reach out to potential students.

Enrollment counselors typically earn higher pay than admissions representatives. On average, enrollment counselors earn a $2,958 higher salary per year.While their salaries may vary, admissions representatives and enrollment counselors both use similar skills to perform their duties. Resumes from both professions include skills like "financial aid," "admissions process," and "enrollment process. "

Even though a few skill sets overlap between admissions representatives and enrollment counselors, there are some differences that are important to note. For one, an admissions representative might have more use for skills like "customer service," "patients," "phone calls," and "student services." Meanwhile, some responsibilities of enrollment counselors require skills like "good judgment," "enrollment services," "financial options," and "ferpa. "

Enrollment counselors enjoy the best pay in the non profits industry, with an average salary of $41,353. For comparison, admissions representatives earn the highest salary in the health care industry.In general, enrollment counselors hold similar degree levels compared to admissions representatives. Enrollment counselors are 4.7% more likely to earn their Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.

Types of admissions representative

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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