Admissions specialist jobs near me - 319 jobs

Who We Are Post University is a thriving organization with an unfolding, amazing success story centered on one mission - changing the lives of its students and associates. Our approach is simple, authentic, and unique. At Post University, each day begins and ends with a demonstration of distinct behaviors unique to our culture and way of life. Our team of passionate professionals daily embraces a culture that celebrates bold ideas, supports individual growth, and puts our students at the heart of everything we do. Your Role as an Admissions Advisor As a Post University Admissions Advisor, you are not just filling a role; you are a key player in the success stories of countless students. In this role, you are a guide, a motivator, and a strategist responsible for inspiring prospective students to see their potential within Post University's online programs. You are an adaptable, student-focused professional with a passion for helping others and a commitment to delivering personalized, value-added services. Your work goes beyond traditional recruitment; it's about creating pathways for students and showing their dreams are achievable. We don't just talk about student success; we create it here. Join a team that values innovation, celebrates diversity, and believes in the power of education to transform lives. Embrace the opportunity to make a meaningful impact every day. This is an on-site position on our downtown campus in Waterbury, CT. However, new associates will participate in remote training to start. Essential Accountabilities Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. (NOT A MISTAKE - are you insightful enough to interpret the priority at Post University?) Dedication to a noble calling - committed to empowering non-traditional students by providing unmatched guidance, support, and resources, enabling them to overcome challenges and transform their lives through education and personal growth. Function as the first point of contact, conducting Professional College Advisory Sessions by phone to help prospective students explore their interests and align with a program that meets their personal and career goals. Dedication to exceptional service - actively engage with prospective students, delivering timely responses to inquiries and building lasting relationships that foster trust and excitement about their academic journey. Commitment to excellence - ensuring accuracy and integrity in documenting student enrollment information, contributing to a seamless onboarding experience. Accountable to the Post Community - partner cross-functionally with Financial Aid, Student Services, and Academic Advising teams to foster a comprehensive, student-centered experience, providing non-traditional students with the support, guidance, and resources they need to transform their lives. Encourage a living, evolving, student support environment by participating in student-focused activities that promote awareness, retention, and success, going beyond enrollment to support students throughout their time at Post. Pursue excellence by setting and exceeding individual and team enrollment goals, continually striving to make a memorable impact on students' lives. Participate in weekly team and floor-wide meetings, contributing to discussions on best sales practices and strategies that enhance team performance and drive success. Embrace the Post University mission and champion the culture by fostering respect and partnership across all departments. Embrace other responsibilities that contribute to our mission and goals as they arise. Lives Post University's non-negotiable behaviors from day one. Attends training as required and effectively applies new learnings. MINIMUM QUALIFICATIONS & COMPETENCIES To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Genuinely student-centric…institutional traditionalists need not apply! Our students are the reason we exist! An associate degree (required), with a bachelor's degree preferred-or a blend of experience and education that demonstrates your readiness for this role. Secure in knowing Post is a non-hierarchical, “messy” environment…it is about the mission…it's about the team…it's not about you! Polished and articulate communications skills as a Post representative Highest level of integrity and self-drive Culturally progressive…the organization is a living organism that requires constant nurturing. Heroes and victims need not apply! It is only about the team and mission Experience in admissions, customer service, or consultative sales, focusing on building meaningful connections. Exceptional communication and Make It Personal skills, including a warm and engaging phone presence. Strong technical skills and proficiency in Microsoft Office and relevant database software. Flexibility to work weekend hours as needed. Receptive to developmental feedback and responds appropriately. Remote Work Requirements: This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at ***************** (select Boston, MA-Comcast). Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required.

Job Title: Admissions Specialist Location: Remote (with one-time on-site orientation in Malvern, PA and 1x per month on-site presence) Pay Rate: $18.50 per hour Shift Options: Earliest shift would by 8:00-4:30 M-F. and the latest would be 9:30-6:00 M-F w/ some Saturday's (Eastern Time) Position Summary: We are seeking an Admissions Specialist I to join a dynamic Contact Center team, providing critical support to facilitate dialysis placements for patients across the nation. This role is vital in delivering exceptional service through phone, email, fax, and web platforms. You will work closely with hospitals, discharge planners, and other internal teammates to ensure seamless coordination of care for both visiting and permanent dialysis placements. This position begins with a required on-site orientation day in Malvern, PA to pick up IT equipment. The remainder of the training and work is fully remote, with the exception of on-site presence required once a month in the Malvern office. Key Responsibilities: •Professionally respond to inbound calls, emails, and faxed referrals regarding treatment options. •Make outbound calls to hospitals to coordinate dialysis placement requests. •Utilize internal tools and CRM systems to track and facilitate placements. •Support the community during emergency events by coordinating placements and checking onpatients and teammates. •Maintain data accuracy and update forms in internal databases. •Provide ‘Red Carpet' customer service to internal and external stakeholders. •Partner with field operations to strengthen relationships with doctors' offices and hospitals. •Uphold HIPAA regulations and ensure the confidentiality of patient health information. •Collaborate with teammates across departments to improve placement processes and databaseaccuracy. Qualifications: •High School diploma or equivalent required. •Minimum of 6 months of relevant experience. •Proficient in Microsoft Word, Outlook; basic Excel and Access skills. •Data entry speed of 25-40 keystrokes per minute. •Strong communication, time management, and organizational skills. •Ability to work under pressure with empathy and professionalism. EOE employer. If interested in this Administrative Assistant position, please apply! If this position is not a good fit for you, feel free to share this link! All candidates who receive and accept an offer of employment are subject to pre-screening requirements.

Purpose The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff. **This is a fully remote role** Responsibilities Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines. Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance. Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services. Supports staff at all levels for hands-on help understanding and navigating financial clearance issues. Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls. Obtains and clearly documents all referral/prior authorizations for scheduled services Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems. When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system. Contact physicians to obtain referral/authorization numbers. Perform follow-up activities indicated by relevant management reports. Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services. Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations. Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization. Escalates accounts that have been denied or will not be financially cleared as outlined by department policy Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients. Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances. Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach. For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling. Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations. Demonstrates the ability to recognize situations that require escalation to the Supervisor. Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined. Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed. Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities. Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party. Communicate with all internal and external customers effectively and courteously. Maintain patient confidentiality, including but not limited to, compliance with HIPAA. Perform other related duties as assigned or required. Requirements Qualifications High School Diploma or GED required, Associates degree or higher preferred. 1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role General knowledge of healthcare terminology and CPT-ICD10 codes. Complete understanding of insurance is required. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. Able to communicate effectively in writing. Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. Must be able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities. Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom. Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed. Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management Salary & Benefits The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.

American Public University System American Public University System (APUS) has a long-standing history of offering quality online education to working adults looking to make a difference in business, healthcare and government settings. We are expanding and building out a new team that will primarily provide high-touch service that will support student enrollment into American Public University (APU) into our affordable and career-focused online programs. In this new role, the Executive Admissions Rep will be responsible for engaging new students considering enrollment into programs at APUS. The Executive Admissions Coach engages with students in a consultative conversation, seeking to understanding their objectives and by providing the right solutions to help them reach their goals. The Executive Admissions Coach will also work with students to provide guidance through the enrollment process up to and including required documents, transfer credit awards, degree plan navigation, payment options, and matriculation at the start of their session. The success of our student's future starts with the Executive Admissions Coach who will guide our students on a path to achievement! Responsibilities: * Acts as the first point of contact for prospective students considering enrollment at APUS. * Engages prospective students via phone and email about their future with the goal of enrollment into APUS. * Demonstrates sensitivity and ability to effectively relate to and work with prospective students from diverse backgrounds. * Conducts consultative conversations with prospective students to assess needs and showcase the benefits of an APUS education. * Based on information obtained during the consultative discussion, presents tailored solutions to students and when applicable facilitates enrollment into the University. * Meets and exceeds targeted goals and metrics as provided by department leadership. * Acts as a concierge, connecting students to the appropriate departments for document collections, registration, funding, transfer credit, and degree solutions. * Provides regular follow-ups to prospective students promptly and efficiently, utilizing phones and other electronic means. * Protects the privacy of students' accounts through compliance with federal student privacy laws (FERPA). * Evaluates academic records and documents of prospective students for admission to APUS. * Manages and updates prospective student information in Customer Relationship Management (CRM) and other software applications. * Collaborates with co-workers and other departments, such as Financial Aid, Academic Advising, the Registrar, and other departments as necessary. Per the US Department of Education Program Integrity Rules, postsecondary institutions that participate in the student financial assistance programs pursuant to Title IV of the Higher Education Act (HEA) are barred from providing incentive payments to any person or entity engaged in student recruiting and/or admissions activities. Work Schedule/Start Date: In this full-time remote role, the Executive Admissions Rep may work a variety of shifts ranging from 9am-5:30pm or 12:30 pm to 9:00 pm Monday through Friday and 9:30 am to 6:00 pm on Saturdays (all in EST). This is a remote position that requires a high-speed Internet home connection and a dedicated workspace. Requirements: * 5 years of online admissions experience working with adult students in a sales oriented/consultative focused role with a track record of meeting and/or exceeding metrics. * Self-driven and comfortable making multiple outbound calls per day (high volume) to generate interest, qualify students and drive the enrollment process * Bachelor's degree is required * Salesforce knowledge preferred * Excellent verbal and written communication skills with a strong phone presence * Passion and enthusiasm for helping and empowering others to succeed. * Demonstrated ability to succeed as an individual contributor that can meet deadlines. About Us: American Public University System (APUS) is an Online University based in Charles Town, WV. Our University has over 100,000 students. Our emphasis is educating our nation's military and public services communities with quality and affordable education. APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings. It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law. Pay Transparency Statement If you are a resident of a state with designated pay transparency requirements and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to *******************

Remote Regional Admission Representative - Northeast (New England / Upstate New York) Time Type: Full time and Qualifications: Ideal candidates will be located near or in the Lower Hudson Valley in counties such as Orange, Putnam, Westchester, Rockland, or Dutchess. In addition to the Hudson Valley, candidates should expect frequent travel to Central and Western New York, Massachusetts, Connecticut, and Rhode Island. The anticipated start date will be January 2026. Reporting to the Director of Recruitment, the Regional Admission Representative - Northeast is a critical part of executing Saint Joseph's off-campus recruitment strategy to meet enrollment management goals in the New England and Upstate New York region. The Regional Admission Representative will serve as the comprehensive territory manager engaging with students, families, and high school and independent counselors throughout the region. This position will need to meet recruitment goals such as schools visited, received deposits, and other engagement metrics. The longevity of this position will be assessed based on the established metrics. Essental Duties & Responsibilities: Participate in a minimum of 50 Spring Semester and 50 Fall Semester College Day/Night programs and high school visits within the New England (particularly CT, MA and RI) and Upstate NY (Hudson Valley) region with some travel to western NY and northern New England as appropriate. Responsible for 8% regional application growth within two year time frame (for Fall 2027 class). Maintains effective and purposeful personal correspondence via follow-up with prospective students, applicants, and enrolled students which may include summer welcome and send-off events. Provides pre-college counseling to prospective students and families about admission, financial aid, academic programs and student life. Participates in planning and implementing contact with prospective students and applicants in high schools and CBOs. Uses CRM (Slate) for all documentation and data-driven analysis to report on results and recommend improvements. Develops travel plans including summary travel reports, materials, and record management. Conducts compelling group presentations designed to demonstrate Saint Joseph's undergraduate experience. Manages one-on-one information sessions and interviews. Secondary Duties & Responsibilities: Application reading and processing for assigned territory and secondary reader for other territories as assigned. Creative assistance for in-office reports and presentations. Zee-Mee liaison (social app for college-bound students to connect). On-campus event requirements 3 - 5 per recruitment cycle. Other duties as assigned. Minimum Qualifications: (Education/Training and Experience Required) Required Bachelor's Degree. Slate CRM proficiency. At least two years of professional undergraduate admission experience mastering consistent additional responsibilities within the New England region, preferably Connecticut. Excellent communication skills (grammar, vocabulary) to be applied to group presentations, telephone communications, and written communications. Understand and maintain confidentiality. Thrive in a fast-paced office environment with competing yet equal goals. Time- management and decision-making skills are essential. Energetic, upbeat and independent. Willingness and ability to travel. Valid driver's license and ability to be insured by the university. Basic understanding or willingness to learn about Jesuit education and its values. Successful background check clearance under Saint Joseph's University's “Minors on Campus Policy” (PA Criminal Records Check, FBI Fingerprinting Check and PA Child Abuse Clearance Check). Preferred Master's Degree. 3-5 years of experience. Physical Requirements and/or Unusual Work Hours: Some night and weekend hours. Some extended travel. Lifting and carrying college materials to presentations up to 25lbs. Stamina to work for prolonged periods of time at recruitment events. Frequent travel to Central and Western New York, Massachusetts, Connecticut, and Rhode Island. Saint Joseph's University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about - and to make a positive contribution to - our mission. Saint Joseph's University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOE Saint Joseph's University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail ***************, visit Campion Student Center suite 243, or call ************. To learn more about the University's Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University's response to reports and/or formal complaints, please visit ******************** Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights. Applicant Information & Disclosures Please review this article of important information pertaining (but not limited) to: Background checks, the Form I-9, Equal Opportunity Employment (EOE), and Title IX. Applicant Information & Disclosures Please review this article of important information pertaining (but not limited) to: Background checks, the Form I-9, Equal Opportunity Employment (EOE), and Title IX. Pay Transparency & Benefits Overview Please click to read more about the university's approach to pay and benefits transparency. Adjunct instructor compensation can be found in the article. Otherwise, an estimated pay range is listed below. This position's estimated pay range is: $52,600.00 - $56,925.00

The successful candidate will provide information about the university; counsel prospective students and their parents; review applications for admission to determine eligibility; conduct formal presentations in person on-campus, off-campus, and virtually. This position will have territory management responsibilities, including, but not limited to the recruitment, selection, and enrollment of prospective students from assigned geographic regions in the State of Michigan. This position is currently assigned to southwest Michigan but may be subject to change. The job requires the ability to travel and work some evenings and weekends as required. Communication with prospective students and their families may occur outside of regular office hours. Other recruitment activities will include staffing on campus and off campus events, attending special programs, and meeting with guests as they visit campus. The admissions counselor may be the first and only interface prospective students have with the university, which could affect their decision to apply to the university. The recruitment and admission of students affect the financial base of the university and its academic reputation. Minimum Requirements Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program; six months to one year of related and progressively more responsible or expansive work experience in admissions, counseling, public relations, student services or related area, including implementing programs and schedules, making formal presentations, and working with the public; experience with database, spreadsheet, desk top publishing and/or presentation software; or an equivalent combination of education and experience. Desired Qualifications Two years of experience in admissions, public relations, higher education, or related area preferred. Strong work ethics, a high level of professionalism, and the ability to manage multiple tasks. Excellent written and oral communication skills. Excellent organizational and interpersonal skills. Experience working as part of a group/team in a fast-paced environment. Ability to effectively manage quickly changing priorities. Demonstrated ability to work independently and take initiative. Experience using Microsoft Word, Excel, Outlook, and PowerPoint. Experience using Slate or other Customer Relationship Management tool. Experience conducting presentations to diverse audiences. Experience working with secondary or post-secondary students is preferred. Critical reasoning, sound judgment, and ability to maintain strict confidentiality. Familiarity with Michigan State University. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Application Materials Resume Cover Letter 3 Professional References Work Hours Standard M-F, 8-5. Some evening and weekend requirements, event based. Website www.careers.msu.edu Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Bidding eligibility ends January 13, 2026 at 11:55 P.M.

OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels. Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails). Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement. Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract. Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads who may not be eligible for services based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development). Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically. Strong interpersonal and persuasion skills with a persistent approach to achieving goals. Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred). Highly organized with strong attention to detail for tracking lead progress and documenting interactions. Ability to work independently and manage time effectively in a remote setting. Passionate about helping others and contributing to a mission-driven company. Familiarity with the Social Security disability process is a plus, but not required. This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.

Admissions Counselor Reports To: Director of Undergraduate Admissions Salary: $64,350 - $66,300 depending on experience Department: Enrollment Management The Admissions Counselor will join the Enrollment Management department at Manhattan University to recruit prospective students for the institution's undergraduate programs. This role involves managing travel territories, visiting high schools and community organizations, attending college fairs, and participating in campus recruitment events. The Admissions Counselor will be responsible for evaluating undergraduate applications, providing information on academic programs, admissions policies, and procedures, and working closely with Financial Aid to assist families with financial aid information. This is an in-person, on-campus, non-remote position. Responsibilities: * Manage assigned travel territories, including extensive travel for recruitment activities * Visit high schools, community organizations, and attend college fairs * Participate in campus recruitment events * Evaluate undergraduate applications for admission * Provide information on academic programs, admissions policies, and procedures * Collaborate with Financial Aid to assist families with financial aid information * Build and maintain relationships with high school influencers, community organizations, and prospective students * Cultivate inquiries and guide students through the enrollment process * Other duties and special projects as assigned Qualifications: * Bachelor's Degree required, Master's Degree preferred * Strong interpersonal skills, excellent writing, and public speaking abilities * Ability to establish and maintain relationships in a competitive environment * Enthusiastic personality, strong problem-solving skills, and attention to detail * Valid drivers license and willingness to travel daily, work weekends, and evenings * Experience with SLATE and Banner is a plus * Bilingual candidates are encouraged to apply * Preference for candidates with prior experience in undergraduate admissions Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission. Manhattan University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, creed, color, sexual orientation, military status, sex, disability, marital status, partnership status, pregnancy, caregiver status, domestic violence victim status, gender identity or expression, arrest or conviction record, criminal history, credit history, national origin, alienage or citizenship status, unemployment status and salary history. Manhattan University values and celebrates diversity and is committed to providing an inclusive environment for all employees. All interested, qualified persons are encouraged to apply.

Join a USA Today Top 100 Workplace & Best in KLAS Team! Enrollment & Intake Specialist Pay Range: $21.00- $22.75 per hour | Schedule: Sunday-Thursday 8:00am-4:30pm or Monday-Friday 8:00am-4:30pm | Location: Lakeland, FL Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services rendered at Lakeland Regional Hospital. What You'll Do: Determine patient's eligibility for state, federal, or county programs. Maintain case load, uphold productivity standards. Develop and maintain processional relationships with hospital staff, patients, and state workers. Prepare documents, ensure accuracy and completion. Adhere to and support organizational standards, policies, and procedures. Perform other duties as assigned. What We're Looking For: Bachelor's Degree preferred. High School Diploma or equivalent required Exceptional customer services skills Demonstrates problem solving and case management skills. Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc. Excellent written and verbal communication skills Knowledge of Medicaid, Social Security Administration, and County Social Service programs An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company. Knowledge of major hospital systems and healthcare environment Bilingual (English & Spanish) Why You'll Love RSi: Competitive pay with ample opportunities for professional growth. Fully remote position with a stable Monday-Friday schedule. Collaborative, performance-driven environment with expert leadership. Mission-driven work supporting essential healthcare services. Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: Requires prolonged sitting, standing, and walking. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work must be performed inside the hospital or facility. Travel to other offices and/or client facilities may be required. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow. Ready to be part of something special? Apply now and join our team!

About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at ***************** Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip's culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the role The Admissions Inquiry Representative I (AIR I) is responsible for managing inbound patient inquiries via phone call, email, or other forms of communication. The AIR I will also provide program information, discuss insurance and finances, and hand off interested families to the Specialist. In addition, the AIR I will document calls in a CRM. The right person will have strong organizational skills, multitasking abilities, and sales skills. The ideal candidate is also comfortable working in a fast-paced startup environment, solving problems independently, and comfortable with ambiguity as data systems and processes are still being shaped. Responsibilities Answer inquiry calls, emails, web forms, etc., and provide live information to patients, families, and referrents. Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments. Collect patient information and input data points into various platforms and systems. Schedule patient screening appointments, conduct reminder calls, and provide support to patients/families who request live contact. Resolve patient requests in one call/contact or successfully manage prolonged or complex issues, with high attention to managing the customer experience and emotion. Encourage interested families/patients to move forward with the admissions process. Perform other duties as assigned. Qualifications 2+ years of experience as a call center representative, customer service. representative, and/or patient scheduling. Experience with fast-paced, high volume inbound call management. Strong skills in communication and collaboration with diverse teams. Organized and results-driven. Comfortable in a fast-paced environment, subject to rapid change and innovation. Time Off: Flex PTO (3-5 wks/year recommended) + 11 paid company holidays. Generous parental leave. Core Benefits: Competitive Medical, Dental, and Vision plans with generous employer contributions for both individuals and families. Company-paid Short-Term Disability, Long-Term Disability, Life and AD&D insurance. Company-paid partnership with Maven Clinic to provide comprehensive reproductive and family care resources. Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more! 401(k) retirement plan. Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip's mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health. #LI-Remote

←Back to all jobs at Legal Services of North Florida Client Intake Specialist- Law Firm Legal Services of North Florida has an opening for a full-time (35 hours/week) Intake Specialist to support the firm's client intake in our Tallahassee office. Come work with great people who do hard work to better the lives of low-income and vulnerable individuals in our communities. Work for a non-profit law firm, with 140+ employees in eight offices across North Florida, that seeks legal justice while understanding the value of work-life balance. Work independently and as part of a team to obtain positive results in civil legal matters for vulnerable members of our community. As the first point of contact for individuals seeking help, Intake Specialists play a key role in connecting people with the legal support they need. They engage directly with potential clients to collect initial information about their legal problems, income, and personal circumstances, often during times of stress or crisis. Through active listening and clear documentation, Intake Specialists lay the groundwork for our attorneys to assess and respond to each client's situation. The ideal candidate will be a skilled typist with strong grammar and writing skills, high attention to detail, and the ability to listen carefully and ask clear, thoughtful follow-up questions. Applicants should be comfortable working with individuals in high-stress or emotional situations and able to collaborate effectively with others in both local and remote team settings. Qualified applicants must have a high-level of comfort with the Microsoft Office Suite and use of technology. Preference for candidates who are fluent in a second language or have experience working with victims or individuals who are experiencing trauma. Applicants must complete a Legal Services of North Florida online employment application and submit a resume to be considered for this position. Entry level salary of $34,000 is negotiable, depending on experience. Comprehensive fringe benefits package includes: A four day (35 hour) work week Paid time off includes: holidays, sick leave, and personal leave (which after two years, increases to four weeks per year) 100% fully paid health insurance for employee & dependent children after 60 days of employment Employer paid life insurance policy of $25,000 Employer contributes 6% to retirement/ 401K plan, after one year of full time service Additional voluntary options of dental, vision, term life, disability, and other insurance coverage is also available. Flexible Work Plans including remote work options available after 6 months of employment To learn more about Legal Services of North Florida: ********************* ****************************** ***************************************************** ************************************** This company is an equal opportunity employer and does not discriminate because of race, color, religion, sex, age, marital status, disability, veteran status, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other protected category. Please visit our careers page to see more job opportunities.

AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Intake Specialist The Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist's schedules can vary based on the need of the branch. Job Duties: * Enters referrals within allotted timeframe as established; meeting productivity and quality standards as established. * Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion. * Accurately enters referrals into appropriate system based on the type of referral obtained. * Works with local branch leadership to ensure appropriate inventory/services are provided. * Assists with other regional team functions, as necessary. * For non-Medicaid patients communicates with patients their financial responsibility, collects payment and documents in patient record accordingly. * Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service. * Answers phone calls in a timely manner and assists caller. * For non-Medicaid patients communicates with patients Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered. * Must be an expert at payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Responsible for working with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process. * Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process. * Works with sales team to obtain necessary documentation to facilitate referral process as well as support referral source relationships. * Must be able to navigate through multiple online EMR systems to obtain applicable documentation. * Works with verification team to ensure all needs are met for both teams to provide accurate information to the patient and ensure payments. Competency, Skills and Abilities: * Ability to appropriately interact with patients, referral sources and staff. * Decision Making * Analytical and problem-solving skills with attention to detail * Strong verbal and written communication * Excellent customer service and telephone service skills * Proficient computer skills and knowledge of Microsoft Office * Ability to prioritize and manage multiple tasks * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Requirements Minimum Job Qualifications: * High School Diploma * One (1) year work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. * Exact job experience is considered any of the above tasks in a Medicare certified HME, IV or HH environment that routinely bills insurance. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Are you looking for a challenge and a career that helps change people's lives and also provides opportunity for growth and advancement? Then Keiser University is for you. Keiser University is seeking results-oriented, energetic Admissions Counselors who can work in a fast-paced environment and who have effective decision making skills and customer service experience. Admissions Counselors assist prospective students by assessing their skills and interests and guiding them through the enrollment process. This position requires creativity, a high level of interpersonal communication skills, and strong computer and telephone skills. Admissions Counselors must have the minimum of a Bachelors degree. Qualified applicants must be flexible and adaptable to changing environments. This is a full-time position that may require working some nights and Saturdays.

Modern Family Law, a rapidly expanding law firm specializing in Family Law, is seeking a remote Intake Specialist to join our sales team in Colorado, Texas or Georgia. This candidate will be required to work an MT timezone shift. If you are a dedicated professional seeking a dynamic and rewarding career in client services, this is your opportunity to shine with a leading firm. As a key member of our intake department, you will play a critical role in welcoming potential clients and guiding them through their initialinteractions with the firm. Your ability to communicate clearly and empathetically, manage client records with precision, and collaborate with other departments will ensure a positive and seamless intake experience. Primary Duties: Monitor and respond promptly to inquiries across email, chat, and web forms, providing potential clients with information about the firm's services and setting expectations for the intake process. Conduct conflict checks to ensure compliance with firm policies. Answer incoming calls with professionalism and empathy, transferring calls to the appropriate team members, and handling voicemails and follow-ups as needed. Manage and update client records in the CRM, ensuring accuracy and timeliness in data entry. Distribute, collect, and process fee agreements and credit card authorizations, entering details into the system with precision and facilitatingretainer fee transactions. Schedule meetings and initial consultations for attorneys, coordinating with both clients and firm calendars. Follow up with potential clients via phone, email, or chat to address questions, encourage engagement, and guide them through the next steps. Track and log follow-up activities to maintain a complete record in the CRM. Identify high priority leads and escalate them to attorneys or senior intake team members as necessary. Actively participate in weekly intake meetings and contribute to continuous improvement efforts within the intake department. Collaborate with other departments, including marketing, IT, and sales, to ensure smooth client experiences. Requirements Two to Five (2-5) years of experience in sales, customer service, or a related field, with a proven track record of client engagement and follow-up. Experience in legal intake or a client service role is a plus. As our culture is remote-first, all employees are expected to have the ability to work from home with a reliable internet connection and to set up a workstation that supports productive work during normal business hours. Proficiency with Apple products and CRM systems, with a typing speed of 50 WPM or higher and excellent attention to detail. Ability to communicate calmly and effectively with clients in stressful situations, demonstrating empathy and professionalism. Strong organizational skills and the ability to prioritize multiple competing tasks in a fast-paced environment. Client-focused mindset, dedicated to delivering exceptional service and fostering positive client relationships. Skills and Competencies: Excellent written and verbal communication skills with the ability to handle client interactions with care and clarity. Strong organizational skills, with the ability to handle multiple priorities and meet tight deadlines. High attention to detail, ensuring accuracy in client records, communications, and transaction processing. Ability to collaborate effectively within a supportive, professional work culture. Adaptability and flexibility, thriving in both remote work and in-person settings when required. Proficiency in CRM systems and technology used in remote client management. Mandatory Notices for Applicants: ADA Compliance: All candidates and incumbents are expected to perform the duties as assigned so long as they can meet the expectations set forth with or without reasonable accommodations. Should a candidate require accommodation, they need to advise the Director of People & Culture in advance. Compensation: $20- $24 per hour. The range presented is a reliable estimate of the base salary that this individual is expected to receive. Actual pay will be adjusted based on experience, location, internal and external pay equity, and other job-related factors as permitted by law. Full-time employees may be eligible for health insurance with an optional Flexible Spending Account or a Health Savings Account, short-term disability, long-term disability, dental insurance, vision care, life insurance, 401(k) Retirement, vacation, sick time, and an employee assistance program to support the personal wellness needs of our employees. Additional voluntary programs are available and include voluntary accident insurance, voluntary life, voluntary disability, voluntary long-term care, voluntary critical illness and cancer insurance, as well as pet insurance. Additionally, in some markets, commuter and transit benefit programs are available. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work from Anywhere -- eligible after 6 months.

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: We are looking for a motivated Intake Specialist to join a dynamic legal team. In this role, you will be the first point of contact for clients, handling calls with professionalism and empathy while gathering essential information for ongoing cases. You'll contribute to smooth operations by entering accurate data, coordinating with staff, and supporting administrative tasks. This role is perfect for someone who thrives in a fast-paced environment, enjoys helping clients, and takes pride in attention to detail and clear communication. Monthly Compensation: 1,150 to 1,220 Responsibilities include, but are not limited to: Provide general administrative assistance as needed Coordinate with internal staff to support ongoing cases Answer and professionally route incoming phone calls Ensure client inquiries are addressed promptly and courteously Maintain organization of records and follow up on pending items Accurately input client data into Clio and Excel spreadsheets Conduct intake calls to collect critical client information Requirements: 1-2 years of experience in client intake or administrative support preferred Strong verbal and written communication skills Ability to multi-task and prioritize efficiently Comfort with technology and CRM systems, particularly Clio Key Skills Strong verbal communication and excellent phone etiquette Detail-oriented with high accuracy in data handling Ability to manage multiple calls and tasks simultaneously Tech-savvy and comfortable with Clio, Excel, Microsoft 360, Teams, and Google Sheets Professional, friendly, and approachable demeanor Reliable, punctual, and consistent with attendance Team-oriented and collaborative Customer service mindset: patient, empathetic, and solution-focused Traits and Values Organized and proactive Solution-oriented and adaptable Empathetic and professional in client interactions Dependable and trustworthy Collaborative and willing to support colleagues Positive attitude and resilience in fast-paced environments Software CRM: Clio VoIP: RingCentral Internal Communication: Teams Email and Calendar: Outlook Other Tools: Google Sheets, Microsoft 360 Working Schedule Monday to Friday Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. We are looking for a customer focused, and sales driven teammate to join our Advocacy Team as SSDI Intake Specialist. JOB SUMMARY: This remote full-time position is responsible for making and receiving calls with the purpose of selling our advocacy services to potential claimants. This is a front-line position with the results from this team driving the rest of the organization to achieve operational success. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must have independent decision-making skills to determine eligibility of potential claimants Maintains preliminary discretion over the validity of potential claims Responsible for generating the front-end production results Provide phenomenal customer service Meet or exceed both individual and company quota objectives Meet or exceed all call metric expectations in a call center atmosphere Manage a portfolio of claims through phone and written communication Meet or exceed expectations in Quality Audits to ensure 100% accuracy on claims Answer all incoming calls from assigned queues Other duties as assigned COMPETENCIES AND GENERAL SKILLS: High volume contact center (inbound and outbound) experience preferred Relative experience in a sales or upselling environment; Insurance or SSDI experience a plus Exceptional verbal, written and telephony skills Strong analytical and organizational skills Ability to complete work in a timely manner Models a high level of accountability and personal integrity; able to communicate across the organization openly and with respect QUALIFICATIONS: BS or equivalent or minimum of 1-2 years relative work experience preferred Demonstrated strong Computer literacy skills with the ability to type and speak simultaneously Knowledge of Salesforce preferred Polished interpersonal skills and strong professionalism Proven ability to maintain confidentiality and discretion Proven ability to work independently in a fast-paced environment Must have a strong ability to multitask between systems, phones and conversation BENEFITS & PERKS: $18/hr, plus a quarterly incentive bonus Remote or in-office work opportunity available Computer equipment provided Comprehensive medical, dental, and vision coverage Access to covered mental health resources A competitive 401k match Employee Stock Purchase Program available to all teammates Tuition reimbursement Joining a culture of caring that values diversity of thought and background Regularly scheduled team meetings and one-on-one development time with your manager ABOUT BROWN & BROWN ABSENCE SERVICES GROUP Brown & Brown Absence Services Group, LLC is focused on adding value across the absence continuum. Our services include SSDI Advocacy Services, Claims Management Solutions, Talent Solutions, and Disability Advisory Services. We are part of Brown & Brown Insurance, a leading insurance brokerage firm with more than 80 years of proven success and thousands of teammates. Pay Range 18.00 - 18.00 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Intake Specialist (Client Service - Sales) Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life! Fast-paced, professional environment; Fulfilling, challenging, and rewarding; Great team environment; Paid Holidays, Accrued Paid Time Off (FT only); Great Medical Benefits Package (FT only); Wellness Program (FT only); Competitive Salary $14.50-$16.50 per hour DOE 401k with Annual Employer Profit-Sharing contributions (historically 5% annual salary - employee contributions not required!) As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration. In this role you will: Build the initial client relationship and confidence in our firm with every prospective client interaction Take 150 - 200 calls per day in a professional inbound/outbound call center environment Sign up 4 new cases per day to the firm Be expected to meet occupancy and adherence goals Be expected to maintain a minimum call quality score of 90% Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained Solve problems and maintain confidentiality Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately To be successful as an Intake Specialist you will need: High School Diploma; Degree preferred; or equivalent combination Call center and customer service experience Strong people skills Excellent telephone, communication, and active listening skills Ability to meet performance standards whether in office or working remotely from home Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily Minimum 40 WPM typing speed Multi-tasking skills and the ability to work well under pressure Detail oriented Excellent spelling and grammar Problem analysis and problem-solving Self-motivated, self-disciplined, able to work with little supervision Reliability and dependability Ability to work in fast paced environment Ability to work in a confidential environment always maintaining client confidentiality Has professional manner and high energy level, exhibits a positive attitude Strong organizational skills Good time management skills Accepts new ideas and challenges and is highly motivated Ability to work well with others as a team Ability to work remotely from home as needed per business needs (see remote requirements) Sales experience a plus Fluent Spanish a plus Minimum Requirements for a Remote Home Office Intake Specialist: Computer with up-to-date operating system (No Macs, Chromebooks, Tablets) Camera - internal to computer or external Fast internet connection (20MB+) Wired Ethernet cable Internet connection in your home office Land line telephone or good cell phone signal in home office Quiet, private home office with no distractions during business hours Reside in Texas

PT Admissions Advisor Essential Job Functions Initiate and maintain systematic and frequent contact with advisees. Manage a caseload of new students through the application process up to registration. Advise students about degree pathways and academic requirements. Advise prospective students and families about the admissions and enrollment process; application, testing requirements, orientation, transcript, immunization, and FASFA. Follow-up with applicants regarding outstanding documents required for registration. Input immunization records, high school and college transcripts, residency updates, and test scores/records to update student's admissions status. Refer students to the appropriate specialized staff for such issues as disability services, counseling, international student services, financial assistance, tutoring, etc. Additional Job Functions: Serve as a liaison and foster intentional relationships with other advisors, offices, and departments. Stay abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, costs, expanding facilities, updates in college-wide initiatives, and state and federal mandates. Performs other duties as assigned. REQUIRED/MINIMUM QUALIFICATIONS Knowledge, Skills and Abilities: Ability to demonstrate the College values Knowledge of admissions processes and requirements. Knowledge of TSIA and academic requirements. Knowledge of intentional and proactive advising practices. Knowledge of institutional policies and procedures. Understand the institution's interpretation of FERPA rules of the release of student information to faculty, parents, students, etc. Understand and be able to use MySanJac GPS to perform and interpret educational planning and degree audits. Know graduation requirements for future planning. Detail oriented in order to maintain accurate records (including electronic records) of interactions with students. Be a student advocate when appropriate. Serve as a liaison and foster intentional relationships with other advisors, offices, and departments. Knowledge of other student support services and specialized staff for such issues as disability services, counseling, financial assistance, tutoring, etc. Have working knowledge of Banner Student module and WebXtender Must be extremely accurate and have excellent communication, proof-reading, grammar and spelling skills Must be willing to adapt to changes in policies and procedures Must be able to work unsupervised and multitask in a fast-paced office environment Must possess personal PC computer literacy Must possess outstanding customer service skills and interpersonal skills Must be team-oriented with the ability to work well with other staff members in the development In-depth knowledge of Banner Student modules (preferred) In-depth knowledge of current Texas Higher Education Coordinating Board rules and regulations (preferred) In-depth knowledge of and ability to enforce institutional policies and procedures (preferred) Understanding of FERPA law (preferred) Education and Experience: Required Education: Associate degree or three years of related experience Preferred Education and Experience: Bachelor's degree Bilingual candidates are encouraged to apply ADDITIONAL INFORMATION Remote Work Opportunities: The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements. Work Environment: Office environment Physical Activity: Lifting up to 25 pounds of force Salary Grade: CLERI Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule Requisition Number: req6172 Posting Close Date: 1/16/2026

Job Description We are seeking a Care Management Intake Specialist! Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual. The salary range for this position is $22.93- $25.38 per hour based on experience. Essential Functions: Processes youth assigned to ISBH for OhioRISE care coordination to ensure each client is eligible, set up, and referred to care coordinators within the established program timelines. Manages transfers of care and ensures documentation is completed according to program standards Provides follow-up for any missing information when necessary. Documents all youth information in our data systems. Manages communication from ISBH staff, guardians, community, and state partners via phone, text, and email. Interacts with ISBH staff and external partners in a positive manner, providing excellent customer service. Maintains advanced knowledge of OhioRISE assignment processes and systems, including but not limited to CareLogic software, Ohio MCO referral requirements, ISBH, and the partner required content. Performs other related duties as required. Minimum Requirements: High School diploma or GED. Three years of experience working in a medical referral position and/or nonprofit administrative management environment required. Demonstrated a high degree of cultural awareness. Ability to use appropriate databases, spreadsheets, and other software. Able to effectively communicate through verbal/written expression. Must be able to operate in an Internet-based, automated office environment. Must be able to attend all trainings in-person Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package! Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.