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Admissions Specialist remote jobs - 423 jobs

  • Admissions Advisor - Waterbury, CT (on site)

    Post University 4.1company rating

    Remote job

    Who We Are Post University is a thriving organization with an unfolding, amazing success story centered on one mission - changing the lives of its students and associates. Our approach is simple, authentic, and unique. At Post University, each day begins and ends with a demonstration of distinct behaviors unique to our culture and way of life. Our team of passionate professionals daily embraces a culture that celebrates bold ideas, supports individual growth, and puts our students at the heart of everything we do. Your Role as an Admissions Advisor As a Post University Admissions Advisor, you are not just filling a role; you are a key player in the success stories of countless students. In this role, you are a guide, a motivator, and a strategist responsible for inspiring prospective students to see their potential within Post University's online programs. You are an adaptable, student-focused professional with a passion for helping others and a commitment to delivering personalized, value-added services. Your work goes beyond traditional recruitment; it's about creating pathways for students and showing their dreams are achievable. We don't just talk about student success; we create it here. Join a team that values innovation, celebrates diversity, and believes in the power of education to transform lives. Embrace the opportunity to make a meaningful impact every day. This is an on-site position on our downtown campus in Waterbury, CT. However, new associates will participate in remote training to start. Essential Accountabilities Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. (NOT A MISTAKE - are you insightful enough to interpret the priority at Post University?) Dedication to a noble calling - committed to empowering non-traditional students by providing unmatched guidance, support, and resources, enabling them to overcome challenges and transform their lives through education and personal growth. Function as the first point of contact, conducting Professional College Advisory Sessions by phone to help prospective students explore their interests and align with a program that meets their personal and career goals. Dedication to exceptional service - actively engage with prospective students, delivering timely responses to inquiries and building lasting relationships that foster trust and excitement about their academic journey. Commitment to excellence - ensuring accuracy and integrity in documenting student enrollment information, contributing to a seamless onboarding experience. Accountable to the Post Community - partner cross-functionally with Financial Aid, Student Services, and Academic Advising teams to foster a comprehensive, student-centered experience, providing non-traditional students with the support, guidance, and resources they need to transform their lives. Encourage a living, evolving, student support environment by participating in student-focused activities that promote awareness, retention, and success, going beyond enrollment to support students throughout their time at Post. Pursue excellence by setting and exceeding individual and team enrollment goals, continually striving to make a memorable impact on students' lives. Participate in weekly team and floor-wide meetings, contributing to discussions on best sales practices and strategies that enhance team performance and drive success. Embrace the Post University mission and champion the culture by fostering respect and partnership across all departments. Embrace other responsibilities that contribute to our mission and goals as they arise. Lives Post University's non-negotiable behaviors from day one. Attends training as required and effectively applies new learnings. MINIMUM QUALIFICATIONS & COMPETENCIES To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Genuinely student-centric…institutional traditionalists need not apply! Our students are the reason we exist! An associate degree (required), with a bachelor's degree preferred-or a blend of experience and education that demonstrates your readiness for this role. Secure in knowing Post is a non-hierarchical, “messy” environment…it is about the mission…it's about the team…it's not about you! Polished and articulate communications skills as a Post representative Highest level of integrity and self-drive Culturally progressive…the organization is a living organism that requires constant nurturing. Heroes and victims need not apply! It is only about the team and mission Experience in admissions, customer service, or consultative sales, focusing on building meaningful connections. Exceptional communication and Make It Personal skills, including a warm and engaging phone presence. Strong technical skills and proficiency in Microsoft Office and relevant database software. Flexibility to work weekend hours as needed. Receptive to developmental feedback and responds appropriately. Remote Work Requirements: This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at ***************** (select Boston, MA-Comcast). Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required.
    $75k-93k yearly est. Auto-Apply 13d ago
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  • REMOTE - VA Intake Specialist

    Evening Post Group 3.8company rating

    Remote job

    Do you want to have a fulfilling career with purpose helping military veterans? The VA Intake Specialist will be a direct point of contact for potential new clients. They provide great customer service and have a clear phone presence. They should be proficient in using computers, be able to verify that there are no discrepancies within documents, and excel at both verbal and written communication. The ideal candidate for this position is detail-oriented, professional, and has a genuine desire to meet the needs of others. Work hours are Monday - Friday from 10:00 am to 7:00 pm EST. This is a remote work from home position Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays. Essential Functions: · Receive all inbound and outbound calls for potential disability clients · Perform general office clerk duties · Ask a series of questions verbatim for the purpose of compiling data about the client to confirm eligibility · Record information as needed · Respect client confidentiality · Performs other related duties as assigned. Qualifications Required Skills/Abilities: · Must have experience using an auto-dialer system and reading a script verbatim · Experience using computers and performing data-entry functions · Legal experience is a plus · Minimum typing speed of 35 WPM · Ability to type and talk while using a hands free headset · Solid reading, writing, and verbal communication skills · Professional communication skills over the phone and with co-workers and supervisors · Previous telecommuting/remote work experience is a plus · Must be able to multitask and be proficient in the use of today's technology · Must have a desk, chair and basic essentials to work from home · Must have a quiet work area without noise or distractions · Must have your own/personal high speed internet ** you cannot use Wi-Fi ** · Reliable and dependable attendance. Education and Experience: · This job requires a minimum of a high school diploma or G.E.D and two years of telephone customer service or previous call center experience. Associate degree is preferred. · Telephone experience is required. · Experience using computers and performing data-entry functions. Physical Requirements: · Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements: · Not all positions are remote; some require that the employee work in the office. · Must have a desk, chair and basic essentials to work from home. · Must have a quiet work area without noise or distractions. · Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload MBPS speed. · Must be logged onto your work computer and able to answer calls during your normal work hours. · Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MI, NC, NJ, NV, NY, PA, SC, TX or WV. Must be able to work EST hours provided above.
    $29k-39k yearly est. 10d ago
  • Admissions Counselor I - Admissions Counselor Sr I (Dallas/Fort Worth, TX)

    Oklahoma State University 3.9company rating

    Remote job

    Campus OSU-Stillwater Contact Name & Email James Powell, ************************ Work Schedule This is a remote position stationed in the Dallas/FT. Worth, Texas area. Work schedule may extend beyond regular office hours of 8 am to 5 pm Monday to Friday, as needed, to complete assignments. Travel (in-state and out-of-state) away from campus multiple times per month with the duration ranging from 1 to 12 days. Overnight stays often required depending on the time of year. Appointment Length Regular Continuous/Until Further Notice Hiring Range $21.25 - $31.00 Hourly, contingent upon available funding Special Instructions to Applicants A cover letter, resume and list of three professional references is required for full consideration. About this Position Recruit and assist prospective students to OSU Undergraduate Admissions and Recruitment and meet individual territory and overall admission enrollment goals. Serve, promote and represent the University by being the primary point of contact for prospective students, families and counselors. Discuss policies/procedures required for admission, housing, scholarships/financial aid with prospective students, families and counselors. Proactively anticipate student needs and respond appropriately. Conduct trend analysis for an assigned territory; formulate action plans based on analysis. Work in conjunction with recruitment staff and leadership to integrate the results of analysis and planning into the University's overall enrollment plan. Demonstrate self-direction, creativity and strategic thinking in prospect development, yield enhancement activities, information services and problem resolution. Determine and execute strategies for effective outreach for an assigned territory; develop and initiate communication/activities to accomplish enrollment goals. Outreach includes measured benchmarks of student contact including monthly goals for calls, texts, emails and personal interactions. Give presentations to large and small groups of prospective students/families, on and off-campus, about the opportunities available at OSU; actively participate in recruitment at on and off-campus events. Assist with daily office operations including answering phones, responding to email, greeting and providing counsel to prospective students, families and guests to meet our customer service goals. Participate in the development and execution of on and off-campus recruitment, conversion and yield activities/events designed to market Oklahoma State University to prospective freshman (and transfer) students. An essential function of this position is to maintain a personalized public presence in a wide range of environments such as high schools, college fairs, and community locations, among others. This may include and is not limited to publication and broadcast of full name, work contact information, and time, date, and/or location of recruitment activity. Travel (in-state and out-of-state) away from campus and/or regional office multiple times per month with the duration ranging from 1 to 12 days. Overnight stays often required depending on the time of year. Ability to lift 45 lbs. Work schedule may extend beyond regular office hours of 8 am to 5 pm Monday to Friday, as needed, to complete assignments. Employment is contingent upon successful completion of a pre-employment background investigation. This Texas Regional Admissions Counselor position is fully remote, based in the state of Texas within the Dallas-Ft. Worth Metropolitan Area, with the exception of consistent visits to area high schools and college fairs, meetings with prospective student families, designated on-campus events in Stillwater and any other duties assigned that may require in-person attendance. However, any offer is contingent upon approval by University Human Resources in consideration of OSU policies, labor laws, and suitability to the work of the position/department. If remote work is approved, the successful candidate will not have an office on the Oklahoma State University campus. Required Qualifications Bachelor's degree (degree must be conferred on or before agreed upon start date) Admissions Counselor I: One year related experience Admissions Counselor II: Two years related experience Senior Admissions Counselor I: Three years related experience Certifications, Registrations, and/or Licenses: Valid Driver's License required Skills, Proficiencies, and/or Knowledge: This job requires a high level of internal and external public contact serving as a liaison between the Admissions Office, various academic units and other organizations within the university. Strong written, verbal communication and technical skills are necessary. Knowledge of MS applications. Preferred Qualifications Bachelor's degree conferred prior to or upon start date. Three years related experience
    $21.3-31 hourly Easy Apply 5d ago
  • College Admissions Essay Specialist

    7Edu Impact Academy

    Remote job

    Replies within 24 hours Benefits: Bonus based on performance Flexible schedule Training & development Dental insurance Vision insurance Since 2014 we have helped K-12 students unlock their full potential through a deeply personalized and innovative approach to education. We specialize in more than just college applications, we focus on mentorship, real academic growth, and college success. Our mission is to help students grow into confident, capable global citizens. We are currently seeking an experienced College Essay Advisor with a background in college counseling or admissions to help our high school students tell their stories in powerful, authentic, and compelling ways. You will be part of a supportive team that puts student development first, not just scores. About this role • Guide students through the entire process of brainstorming, outlining, writing, and revising their college essays • Provide thoughtful, individualized feedback that helps students express their authentic voice and goals • Help students understand what admissions officers value and how to highlight their strengths effectively • Collaborate with internal counselors and families to align on student strategy and ensure a cohesive application • Track student progress, meet deadlines, and communicate clearly and consistently with families and the advising team • Support students not just in writing strong essays, but in building clarity and confidence in how they present themselves What We are Looking For Someone who values mentorship, believes in students' potential, and knows how to guide them through the complex world of college admissions with clarity and care. • Experience in college admissions, essay coaching, or student advising • Strong writing and editing skills, especially in helping others find their voice • Ability to adapt feedback to meet each student's unique personality, strengths, and challenges • Organized, proactive, and comfortable managing multiple students on different timelines • Committed to ethical, student-centered guidance that builds long-term confidence Why 7EDU? We don't believe in one-size-fits-all. Every student who joins our programs receives personalized support from experienced educators who truly care. Our curriculum is built in-house, our technology is custom-built, and our mentors are passionate about helping students grow, not just get into college, but thrive once they are there. 7EDU is an equal opportunity employer committed to building a diverse team. Employment is contingent upon a background check. Flexible work from home options available. Compensation: $42.00 - $50.00 per hour 7EDU Impact Academy is an education technology company focused on helping students reach their full potential. We offer a wide range of personalized academic services including college counseling, college application support, SAT and ACT prep, AP exam preparation, tutoring, enrichment courses, and independent study programs. Our classes are available both online and on site, giving students and families the flexibility to learn in the way that fits best. Our approach is centered on the individual. Every student is different, and we take the time to understand their unique goals, strengths, and challenges. With tailored guidance and a focus on long-term growth, we support each learner in building confidence, skills, and a path to success. 7EDU is not just an academic service. We are an education movement designed to prepare students to lead, create, and make a difference in the world. We believe that learning should be personal, inspiring, and powerful. Whether you are a parent looking for the best support for your child or an educator looking to make an impact, 7EDU is a place where potential becomes achievement.
    $42-50 hourly Auto-Apply 60d+ ago
  • Intake Specialist

    Vital Connect 4.6company rating

    Remote job

    Purpose The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff. **This is a fully remote role** Responsibilities Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines. Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance. Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services. Supports staff at all levels for hands-on help understanding and navigating financial clearance issues. Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls. Obtains and clearly documents all referral/prior authorizations for scheduled services Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems. When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system. Contact physicians to obtain referral/authorization numbers. Perform follow-up activities indicated by relevant management reports. Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services. Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations. Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization. Escalates accounts that have been denied or will not be financially cleared as outlined by department policy Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients. Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances. Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach. For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling. Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations. Demonstrates the ability to recognize situations that require escalation to the Supervisor. Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined. Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed. Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities. Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party. Communicate with all internal and external customers effectively and courteously. Maintain patient confidentiality, including but not limited to, compliance with HIPAA. Perform other related duties as assigned or required. Requirements Qualifications High School Diploma or GED required, Associates degree or higher preferred. 1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role General knowledge of healthcare terminology and CPT-ICD10 codes. Complete understanding of insurance is required. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. Able to communicate effectively in writing. Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. Must be able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities. Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom. Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed. Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management Salary & Benefits The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
    $22-24 hourly 60d+ ago
  • Admissions Counselor/Coordinator - Substance Abuse - Remote In CA

    Asana Recovery 4.6company rating

    Remote job

    This is a potential remote position for candidates living in California. At this time we are not looking for applicants outside of the state. **Elevate Your Career in Behavioral Health with Asana Recovery!** Are you a dedicated Behavioral Health Technician or Case Manager with a passion for making a difference? Ready to transition into a pivotal role in admissions? Asana Recovery offers the perfect opportunity to enhance your skills and grow with one of the most reputable companies in the industry. **Join Our Dynamic Team as an Admissions Counselor** Asana Recovery, a rapidly expanding leader in inpatient and outpatient substance abuse programs, is seeking an Admissions Counselor in beautiful Orange County, CA. Our growth over the past four years is a testament to our commitment to excellence in providing 'best in class' services. We are proud to be in-network with Anthem and MHN and have partnerships with most private insurers. **What You'll Do:** As an Admissions Counselor, you will play a critical role in our mission by: **Screening Potential Patients:** Evaluate and screen patients for program admission, ensuring both clinical and financial eligibility. **Remote Work Flexibility:** Enjoy the convenience of working remotely while directly reporting to the CEO. **Promoting Asana Recovery:** Engage with targeted professionals to promote and market our exceptional programs. **Handling Inbound and Outbound Calls:** Utilize your call center and telemarketing experience to manage incoming inquiries and outreach efforts effectively. **Navigating Insurance Benefits:** Apply your knowledge of private insurance policies to assist patients in understanding their coverage options. **Upholding Ethical Standards:** Maintain high ethical standards and operate responsibly with minimal supervision. **Managing Sales Database:** Keep our sales database up-to-date and accurate. **What We're Looking For:** **Substance Abuse Experience:** Preferably as an Admissions Counselor, with a strong understanding of the substance abuse treatment landscape. **Call Center Expertise:** Proven experience in outbound and inbound call center or telemarketing roles preferred **Insurance Knowledge:** Familiarity with insurance benefits and policies. **Sales Savvy:** At least two years of experience in a sales or similar role. **Professionalism:** Ability to maintain a professional demeanor with clients and staff, even under pressure. **Innovative Thinking:** Capacity to develop new strategies to drive business and think outside the box. **Strong Boundaries:** Demonstrated professionalism and strong boundaries in interactions with staff and clients. **Why Asana Recovery?** Joining Asana Recovery means becoming part of a compassionate, dedicated team focused on providing top-tier substance abuse treatment. With us, you'll have the chance to make a meaningful impact every day, helping individuals on their journey to recovery. Ready to take the next step in your career? Apply today and be a part of our mission to transform lives. This is a remote position. Compensation: $20.00 - $30.00 per hour What We Do At Asana Recovery, we follow the Asana Recovery Way, our comprehensive approach to treating patients, collaborating with industry professionals, and engaging with our staff. Our goal is to create a nurturing environment where patients can acknowledge and understand addiction, embrace a productive lifestyle, and find fulfillment through helping others. Interested in joining our team? Check our latest job openings The goal for us at Asana Recovery is to encourage long term rehabilitation for each of our patients. We know that addiction is a life long struggle, but with the right treatment and mindset, it is possible to a achieve a life free of substance abuse. To accomplish these goals, we use evidence-based programs proven to be effective in treating substance use disorders. By implementing these services, we can ensure a higher success rate and prevent relapses in the future.
    $20-30 hourly Auto-Apply 60d+ ago
  • Claimant Outreach & Intake Specialist

    Advocates 4.4company rating

    Remote job

    OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels. Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails). Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement. Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract. Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads who may not be eligible for services based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development). Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically. Strong interpersonal and persuasion skills with a persistent approach to achieving goals. Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred). Highly organized with strong attention to detail for tracking lead progress and documenting interactions. Ability to work independently and manage time effectively in a remote setting. Passionate about helping others and contributing to a mission-driven company. Familiarity with the Social Security disability process is a plus, but not required. This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Admissions Inquiry Representative

    Equip Health

    Remote job

    About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at ***************** Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip's culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the role The Admissions Inquiry Representative I (AIR I) is responsible for managing inbound patient inquiries via phone call, email, or other forms of communication. The AIR I will also provide program information, discuss insurance and finances, and hand off interested families to the Specialist. In addition, the AIR I will document calls in a CRM. The right person will have strong organizational skills, multitasking abilities, and sales skills. The ideal candidate is also comfortable working in a fast-paced startup environment, solving problems independently, and comfortable with ambiguity as data systems and processes are still being shaped. Responsibilities Answer inquiry calls, emails, web forms, etc., and provide live information to patients, families, and referrents. Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments. Collect patient information and input data points into various platforms and systems. Schedule patient screening appointments, conduct reminder calls, and provide support to patients/families who request live contact. Resolve patient requests in one call/contact or successfully manage prolonged or complex issues, with high attention to managing the customer experience and emotion. Encourage interested families/patients to move forward with the admissions process. Perform other duties as assigned. Qualifications 2+ years of experience as a call center representative, customer service. representative, and/or patient scheduling. Experience with fast-paced, high volume inbound call management. Strong skills in communication and collaboration with diverse teams. Organized and results-driven. Comfortable in a fast-paced environment, subject to rapid change and innovation. Time Off: Flex PTO (3-5 wks/year recommended) + 11 paid company holidays. Generous parental leave. Core Benefits: Competitive Medical, Dental, and Vision plans with generous employer contributions for both individuals and families. Company-paid Short-Term Disability, Long-Term Disability, Life and AD&D insurance. Company-paid partnership with Maven Clinic to provide comprehensive reproductive and family care resources. Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more! 401(k) retirement plan. Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip's mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health. #LI-Remote
    $30k-48k yearly est. Auto-Apply 48d ago
  • Medicaid Enrollment & Intake Specialist (Onsite) Lakeland, FL

    RSi 4.0company rating

    Remote job

    Join a USA Today Top 100 Workplace & Best in KLAS Team! Enrollment & Intake Specialist Pay Range: $21.00- $22.75 per hour | Schedule: Sunday-Thursday 8:00am-4:30pm or Monday-Friday 8:00am-4:30pm | Location: Lakeland, FL Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services rendered at Lakeland Regional Hospital. What You'll Do: Determine patient's eligibility for state, federal, or county programs. Maintain case load, uphold productivity standards. Develop and maintain processional relationships with hospital staff, patients, and state workers. Prepare documents, ensure accuracy and completion. Adhere to and support organizational standards, policies, and procedures. Perform other duties as assigned. What We're Looking For: Bachelor's Degree preferred. High School Diploma or equivalent required Exceptional customer services skills Demonstrates problem solving and case management skills. Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc. Excellent written and verbal communication skills Knowledge of Medicaid, Social Security Administration, and County Social Service programs An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company. Knowledge of major hospital systems and healthcare environment Bilingual (English & Spanish) Why You'll Love RSi: Competitive pay with ample opportunities for professional growth. Fully remote position with a stable Monday-Friday schedule. Collaborative, performance-driven environment with expert leadership. Mission-driven work supporting essential healthcare services. Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: Requires prolonged sitting, standing, and walking. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work must be performed inside the hospital or facility. Travel to other offices and/or client facilities may be required. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow. Ready to be part of something special? Apply now and join our team!
    $21-22.8 hourly 60d+ ago
  • Admissions Advisor

    Umgc

    Remote job

    Strategic Enrollment Management Full-Time, Contingent II, Exempt, Pay Grade 1.2 University of Maryland Global Campus (UMGC) seeks an Admissions Advisor in the Department of Strategic Enrollment Management. The Admissions Advisor will use strong critical thinking skills to help a diverse population of adult learners overcome a myriad of obstacles to fulfill their educational objectives. A successful Admissions Advisor performs at a high level, has extraordinary customer service skills, is able to clearly articulate the value proposition of UMGC based on each prospective student's individual needs, effectively addresses and overcomes concerns, builds urgency for prospective students to complete the admissions process and embraces change. A successful candidate should be confident, enthusiastic and provide exceptional service to every student and team member during every interaction. KEY ACCOUNTABILITIES INCLUDE: Guide prospective students through their decision-making process by engaging in a consultative dialogue to explore and uncover student needs and concerns, presenting information in a professional, articulate, and confident manner, and effectively communicating the value proposition of the university to achieve desired conversion and meet/exceed enrollment growth targets Accurately document, maintain, and track all student interactions, information, and progression through the CRM system Drive new student recruitment and first term success through problem solving in a way that leaves the new student feeling as if they have a strong advocate for their success Meet speed to response goals and demonstrate high quality customer service throughout all student and staff interactions Maintain departmental Service Level Agreements in line with management expectation Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to effectively and accurately guide prospective students from inquiry through enrollment in their first term. RESPONSIBILITIES INCLUDE: Be highly visible and dynamic through a high volume of interactions with prospective students via phone, video conferencing, text, and email, adhering to the contact strategy Maintain and provide accurate information on admissions process, program requirements, first term student success/retention initiatives, policies, procedures and dates/deadlines Contribute to individual, team, and unit goals on a daily, weekly, monthly basis to ensure new student growth targets are met Develop referral leads from prospective students, UMGC alumni and /or personal networks Proactively engage with prospective students and help them overcome potential barriers within the student enrollment process Act as a liaison for prospective students by assisting with all processes to include registration, degree planning and act as a liaison between students and other University departments Provide comprehensive responses to student questions regarding transfer credit, transcripts, document tracking and other records being sent to the university Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to guide prospective students effectively and accurately Correspond clearly and effectively with all students and Admissions team members Be knowledgeable of UMGC services to include hybrid classes and testing services at military and civilian sites where relevant Maintain a mastery of content knowledge for all university, corporate alliance programs and community college agreements Participate and provide leadership in recruitment activities and new student success initiatives including attending virtual open house events, information sessions, webinars, classroom walk through presentations and other events as requested to offer guidance to new students Provide general information to students regarding all payment options, the full range of active duty and veteran educational benefits, process, and requirements via phone, text and email conversations Evening, weekend hours and possibly holidays may be required at times based on business need Perform other duties as assigned Admission Advisor-Partnership additional duties: Independently represent the University virtually and at locations throughout the state at recruitment events, transfer fairs, webinars and on community college campuses to generate inquiries. Conduct classroom presentations virtually and/or onsite to increase awareness of the Maryland Completion Scholarship, UMGC's online classroom, program articulations and transfer process Some evenings, weekends and extensive in-state travel is required. Candidates must have a good driving record along with reliable transportation and auto insurance. DUTY STATEMENTS: Employees that live within 50 miles of UMGC are required to work university commencement REQUIRED EDUCATION AND EXPERIENCE: An earned Associate's Degree At least 1 year serving in an Admissions, Advising, Coaching or Consultative Sales role Experience working in a goal-driven, measured performance and team environment is required Candidates must possess excellent customer service and time management skills, high learning agility, creative problem solving, interpersonal, oral and written communications, with strong attention to detail and accuracy Excellent interpersonal communication skills for both one-on-one interactions and group presentations with diverse populations of students Upbeat and outgoing personality with a desire to encourage students to succeed and ability to address and overcome student concerns Excellent computer and keyboarding skills (Microsoft Office, inclusive of Word, Excel, PowerPoint PREFERRED EDUCATION AND EXPERIENCE: An earned Bachelor's degree 2+ years previous experience in any of the following areas: online higher education admissions, advising, enrollment management, recruiting, educational or training-industry sales, consultative inside sales of a service offering 1+ years working in a call center or high-volume, customer service/ consultative sales environment REQUIREMENTS TO BE ELIGIBLE FOR REMOTE ROLE: Home worksite furniture and equipment shall be provided by the Candidate UMGC will provide necessary office supplies, a laptop, monitor and headset Network communication to non-public UMGC online information technology services and data shall be made only through the use of the UMGC Virtual Private Network (VPN) to ensure data is transmitted through encrypted channels and proper authentication All computing equipment that is used, whether purchased by UMGC or the individual, must be connected to broadband internet through an Ethernet connection All computing equipment that is used must be connected to broadband internet with upload and download speeds of at least 25MBPS. You must also hardwire your laptop to the router through an Ethernet connection All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD. Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds. Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated. SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $51,000.00
    $51k yearly Auto-Apply 60d+ ago
  • Admissions Advisor

    California Institute of Applied Technology 4.5company rating

    Remote job

    Full-time Description Work from Home (WFH) - Remote work must be performed while residing in California or New Mexico Reports to: Admissions Manager Status: Non-Exempt Employment Type: Full-time Summary Are you passionate about positively changing the lives of others? California Institute of Applied Technology (CIAT) is growing and seeking student-success focused admissions professionals with a passion for serving others. If this is you, please contact us! CIAT prepares students for professional success by offering practical training in today's most competitive technology fields to make sure students are career ready. With a large selection of courses, flexible schedules, and an online campus, we aim to empower the working student. We are laser-focused on student success, whether just starting out, making a career change, or transitioning into civilian life, CIAT prepares students for success! Responsibilities Complies with all Federal, State, accreditation and institutional policies and procedures Interacts with a high volume of prospective students via phone, email, chat, trade shows, user groups, and/or other communication channels in order to secure enrollment into a CIAT degree or other educational programs Creates prospective student interest using institution approved resources and technology Discovers the education and career objectives of prospective students and advises on all aspects of the enrollment process, including admissions requirements, program requirements, finance options, and applicability of previous college credits earned Discovers the education and career objectives of prospective students and provides timely and accurate advising on all aspects of the enrollment process, including admissions requirements, program requirements, financial options, applicability of previous college credit, and CIAT resources to achieve education and career goals Uses professional knowledge and perspective to build rapport, overcome obstacles, and guide prospective students through the decision-making process Sets clear expectations with prospective students regarding program requirements, while helping them identify options to develop a personalized plan for success Proactively follows-up with prospective students from first contact through the completion of the first term and assists in overcoming obstacles in the process Develops and implements a plan for generating referrals and personally developed inquiries from all current and prospective students and personal and professional networks and establishes and maintains a network of employers Documents all interactions with prospective, active, and inactive students within institutional information systems and utilizes internal systems with proficiency and accuracy in creating, maintaining, and updating student records Effectively communicates with other CIAT departments in a timely manner and shares student information and documentation in order to offer a high level of service and meet state and federal, accrediting and other requirements Meet or exceed resource management and enrollment goals established and provide accurate forecasting of performance outcomes Manage a student portfolio by nurturing active students, promoting new programs, and meeting or exceeding retention goals Works with a sense of urgency, while engaging and listening to others and exhibits a high degree of flexibility in adapting to a rapidly changing environment Requirements Preferred Qualifications: Bachelor's degree or combination of education and professional sales or Admissions experience Minimum 2 years of previous experiences working in a higher education setting 2 years prior experience in higher education setting in admissions or student services or other employment in an advising, career planning/coaching, finance, or related role Strong knowledge of IT industry and IT fields of study Required Qualifications: High School Diploma or GED and general knowledge of the higher education industry Minimum of 2 years of professional work experience in Admissions and/or sales Excellent organizational and communication skills and ability to inspire and motivate Possess a sincere interest in helping others achieve life goals Goal oriented, assertive, results driven, high energy, and highly ethical Ability to demonstrate partnership, consultative skills Problem solve rapidly and effectively and work independently with minimal supervision Handle confidential and sensitive information following confidentiality guidelines Ability to work in a fast-paced environment and be a team player with a positive attitude Proficient user of Microsoft Office products (e.g. Outlook, Word, PowerPoint and Excel) Computer literate with a proven ability to learn and effectively use CRM, SIS, LMS software Values Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company. We are passionate about education and student success We value integrity and excellence in our employees and students We treat ourselves and our students with dignity and respect We believe in and encourage innovation at our school to better help our students succeed We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student's success We are accountable for our actions, and if errors occur, we focus on preventing future errors and moving forward We have a growth mindset, always looking for ways to improve, with a sincere belief that every student can do better and achieve their goals We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required. Supervisory Responsibility This position has no supervisory responsibilities. Physical Demands These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. While performing the duties of this job, the employee is regularly required to talk or hear Sedentary work. Essential functions of this role require sitting for extended periods of time Ability to type, use a computer to search for information and input information while speaking on the phone is required The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role The employee will be required to compute simple to simple mathematical calculations as a normal part of this role Work Environment While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment. Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to. The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodations and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws. This remote work policy is designed to comply with all relevant local, state, and federal laws. AAP/EEO Statement California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology's employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. #ZR Salary Description $28-$32 hourly/DOE
    $28-32 hourly 19d ago
  • Client Intake Specialist- Law Firm

    Legal Services of North Florida 3.8company rating

    Remote job

    ←Back to all jobs at Legal Services of North Florida Client Intake Specialist- Law Firm Legal Services of North Florida has an opening for a full-time (35 hours/week) Intake Specialist to support the firm's client intake in our Tallahassee office. Come work with great people who do hard work to better the lives of low-income and vulnerable individuals in our communities. Work for a non-profit law firm, with 140+ employees in eight offices across North Florida, that seeks legal justice while understanding the value of work-life balance. Work independently and as part of a team to obtain positive results in civil legal matters for vulnerable members of our community. As the first point of contact for individuals seeking help, Intake Specialists play a key role in connecting people with the legal support they need. They engage directly with potential clients to collect initial information about their legal problems, income, and personal circumstances, often during times of stress or crisis. Through active listening and clear documentation, Intake Specialists lay the groundwork for our attorneys to assess and respond to each client's situation. The ideal candidate will be a skilled typist with strong grammar and writing skills, high attention to detail, and the ability to listen carefully and ask clear, thoughtful follow-up questions. Applicants should be comfortable working with individuals in high-stress or emotional situations and able to collaborate effectively with others in both local and remote team settings. Qualified applicants must have a high-level of comfort with the Microsoft Office Suite and use of technology. Preference for candidates who are fluent in a second language or have experience working with victims or individuals who are experiencing trauma. Applicants must complete a Legal Services of North Florida online employment application and submit a resume to be considered for this position. Entry level salary of $34,000 is negotiable, depending on experience. Comprehensive fringe benefits package includes: A four day (35 hour) work week Paid time off includes: holidays, sick leave, and personal leave (which after two years, increases to four weeks per year) 100% fully paid health insurance for employee & dependent children after 60 days of employment Employer paid life insurance policy of $25,000 Employer contributes 6% to retirement/ 401K plan, after one year of full time service Additional voluntary options of dental, vision, term life, disability, and other insurance coverage is also available. Flexible Work Plans including remote work options available after 6 months of employment To learn more about Legal Services of North Florida: ********************* ****************************** ***************************************************** ************************************** This company is an equal opportunity employer and does not discriminate because of race, color, religion, sex, age, marital status, disability, veteran status, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other protected category. Please visit our careers page to see more job opportunities.
    $34k yearly 9d ago
  • V104 - Intake Specialist | Legal Administrative Intake Coordinator

    Flywheel Software 4.3company rating

    Remote job

    For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: We are looking for a motivated Intake Specialist to join a dynamic legal team. In this role, you will be the first point of contact for clients, handling calls with professionalism and empathy while gathering essential information for ongoing cases. You'll contribute to smooth operations by entering accurate data, coordinating with staff, and supporting administrative tasks. This role is perfect for someone who thrives in a fast-paced environment, enjoys helping clients, and takes pride in attention to detail and clear communication. Monthly Compensation: 1,150 to 1,220 Responsibilities include, but are not limited to: Provide general administrative assistance as needed Coordinate with internal staff to support ongoing cases Answer and professionally route incoming phone calls Ensure client inquiries are addressed promptly and courteously Maintain organization of records and follow up on pending items Accurately input client data into Clio and Excel spreadsheets Conduct intake calls to collect critical client information Requirements: 1-2 years of experience in client intake or administrative support preferred Strong verbal and written communication skills Ability to multi-task and prioritize efficiently Comfort with technology and CRM systems, particularly Clio Key Skills Strong verbal communication and excellent phone etiquette Detail-oriented with high accuracy in data handling Ability to manage multiple calls and tasks simultaneously Tech-savvy and comfortable with Clio, Excel, Microsoft 360, Teams, and Google Sheets Professional, friendly, and approachable demeanor Reliable, punctual, and consistent with attendance Team-oriented and collaborative Customer service mindset: patient, empathetic, and solution-focused Traits and Values Organized and proactive Solution-oriented and adaptable Empathetic and professional in client interactions Dependable and trustworthy Collaborative and willing to support colleagues Positive attitude and resilience in fast-paced environments Software CRM: Clio VoIP: RingCentral Internal Communication: Teams Email and Calendar: Outlook Other Tools: Google Sheets, Microsoft 360 Working Schedule Monday to Friday Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
    $29k-41k yearly est. Auto-Apply 60d+ ago
  • Intake Specialist

    Modern Family Law 3.7company rating

    Remote job

    Modern Family Law, a rapidly expanding law firm specializing in Family Law, is seeking a remote Intake Specialist to join our sales team in Colorado, Texas or Georgia. This candidate will be required to work an MT timezone shift. If you are a dedicated professional seeking a dynamic and rewarding career in client services, this is your opportunity to shine with a leading firm. As a key member of our intake department, you will play a critical role in welcoming potential clients and guiding them through their initialinteractions with the firm. Your ability to communicate clearly and empathetically, manage client records with precision, and collaborate with other departments will ensure a positive and seamless intake experience. Primary Duties: Monitor and respond promptly to inquiries across email, chat, and web forms, providing potential clients with information about the firm's services and setting expectations for the intake process. Conduct conflict checks to ensure compliance with firm policies. Answer incoming calls with professionalism and empathy, transferring calls to the appropriate team members, and handling voicemails and follow-ups as needed. Manage and update client records in the CRM, ensuring accuracy and timeliness in data entry. Distribute, collect, and process fee agreements and credit card authorizations, entering details into the system with precision and facilitatingretainer fee transactions. Schedule meetings and initial consultations for attorneys, coordinating with both clients and firm calendars. Follow up with potential clients via phone, email, or chat to address questions, encourage engagement, and guide them through the next steps. Track and log follow-up activities to maintain a complete record in the CRM. Identify high priority leads and escalate them to attorneys or senior intake team members as necessary. Actively participate in weekly intake meetings and contribute to continuous improvement efforts within the intake department. Collaborate with other departments, including marketing, IT, and sales, to ensure smooth client experiences. Requirements Two to Five (2-5) years of experience in sales, customer service, or a related field, with a proven track record of client engagement and follow-up. Experience in legal intake or a client service role is a plus. As our culture is remote-first, all employees are expected to have the ability to work from home with a reliable internet connection and to set up a workstation that supports productive work during normal business hours. Proficiency with Apple products and CRM systems, with a typing speed of 50 WPM or higher and excellent attention to detail. Ability to communicate calmly and effectively with clients in stressful situations, demonstrating empathy and professionalism. Strong organizational skills and the ability to prioritize multiple competing tasks in a fast-paced environment. Client-focused mindset, dedicated to delivering exceptional service and fostering positive client relationships. Skills and Competencies: Excellent written and verbal communication skills with the ability to handle client interactions with care and clarity. Strong organizational skills, with the ability to handle multiple priorities and meet tight deadlines. High attention to detail, ensuring accuracy in client records, communications, and transaction processing. Ability to collaborate effectively within a supportive, professional work culture. Adaptability and flexibility, thriving in both remote work and in-person settings when required. Proficiency in CRM systems and technology used in remote client management. Mandatory Notices for Applicants: ADA Compliance: All candidates and incumbents are expected to perform the duties as assigned so long as they can meet the expectations set forth with or without reasonable accommodations. Should a candidate require accommodation, they need to advise the Director of People & Culture in advance. Compensation: $20- $24 per hour. The range presented is a reliable estimate of the base salary that this individual is expected to receive. Actual pay will be adjusted based on experience, location, internal and external pay equity, and other job-related factors as permitted by law. Full-time employees may be eligible for health insurance with an optional Flexible Spending Account or a Health Savings Account, short-term disability, long-term disability, dental insurance, vision care, life insurance, 401(k) Retirement, vacation, sick time, and an employee assistance program to support the personal wellness needs of our employees. Additional voluntary programs are available and include voluntary accident insurance, voluntary life, voluntary disability, voluntary long-term care, voluntary critical illness and cancer insurance, as well as pet insurance. Additionally, in some markets, commuter and transit benefit programs are available. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work from Anywhere -- eligible after 6 months.
    $20-24 hourly Auto-Apply 41d ago
  • Remote Regional Admission Representative - Northeast (New England / Upstate New York)

    Saint Joseph's University 4.4company rating

    Remote job

    Remote Regional Admission Representative - Northeast (New England / Upstate New York) Time Type: Full time and Qualifications: Ideal candidates will be located near or in the Lower Hudson Valley in counties such as Orange, Putnam, Westchester, Rockland, or Dutchess. In addition to the Hudson Valley, candidates should expect frequent travel to Central and Western New York, Massachusetts, Connecticut, and Rhode Island. The anticipated start date will be January 2026. Reporting to the Director of Recruitment, the Regional Admission Representative - Northeast is a critical part of executing Saint Joseph's off-campus recruitment strategy to meet enrollment management goals in the New England and Upstate New York region. The Regional Admission Representative will serve as the comprehensive territory manager engaging with students, families, and high school and independent counselors throughout the region. This position will need to meet recruitment goals such as schools visited, received deposits, and other engagement metrics. The longevity of this position will be assessed based on the established metrics. Essental Duties & Responsibilities: Participate in a minimum of 50 Spring Semester and 50 Fall Semester College Day/Night programs and high school visits within the New England (particularly CT, MA and RI) and Upstate NY (Hudson Valley) region with some travel to western NY and northern New England as appropriate. Responsible for 8% regional application growth within two year time frame (for Fall 2027 class). Maintains effective and purposeful personal correspondence via follow-up with prospective students, applicants, and enrolled students which may include summer welcome and send-off events. Provides pre-college counseling to prospective students and families about admission, financial aid, academic programs and student life. Participates in planning and implementing contact with prospective students and applicants in high schools and CBOs. Uses CRM (Slate) for all documentation and data-driven analysis to report on results and recommend improvements. Develops travel plans including summary travel reports, materials, and record management. Conducts compelling group presentations designed to demonstrate Saint Joseph's undergraduate experience. Manages one-on-one information sessions and interviews. Secondary Duties & Responsibilities: Application reading and processing for assigned territory and secondary reader for other territories as assigned. Creative assistance for in-office reports and presentations. Zee-Mee liaison (social app for college-bound students to connect). On-campus event requirements 3 - 5 per recruitment cycle. Other duties as assigned. Minimum Qualifications: (Education/Training and Experience Required) Required Bachelor's Degree. Slate CRM proficiency. At least two years of professional undergraduate admission experience mastering consistent additional responsibilities within the New England region, preferably Connecticut. Excellent communication skills (grammar, vocabulary) to be applied to group presentations, telephone communications, and written communications. Understand and maintain confidentiality. Thrive in a fast-paced office environment with competing yet equal goals. Time- management and decision-making skills are essential. Energetic, upbeat and independent. Willingness and ability to travel. Valid driver's license and ability to be insured by the university. Basic understanding or willingness to learn about Jesuit education and its values. Successful background check clearance under Saint Joseph's University's “Minors on Campus Policy” (PA Criminal Records Check, FBI Fingerprinting Check and PA Child Abuse Clearance Check). Preferred Master's Degree. 3-5 years of experience. Physical Requirements and/or Unusual Work Hours: Some night and weekend hours. Some extended travel. Lifting and carrying college materials to presentations up to 25lbs. Stamina to work for prolonged periods of time at recruitment events. Frequent travel to Central and Western New York, Massachusetts, Connecticut, and Rhode Island. Saint Joseph's University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about - and to make a positive contribution to - our mission. Saint Joseph's University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOE Saint Joseph's University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail ***************, visit Campion Student Center suite 243, or call ************. To learn more about the University's Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University's response to reports and/or formal complaints, please visit ******************** Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights. Applicant Information & Disclosures Please review this article of important information pertaining (but not limited) to: Background checks, the Form I-9, Equal Opportunity Employment (EOE), and Title IX. Applicant Information & Disclosures Please review this article of important information pertaining (but not limited) to: Background checks, the Form I-9, Equal Opportunity Employment (EOE), and Title IX. Pay Transparency & Benefits Overview Please click to read more about the university's approach to pay and benefits transparency. Adjunct instructor compensation can be found in the article. Otherwise, an estimated pay range is listed below. This position's estimated pay range is: $52,600.00 - $56,925.00
    $52.6k-56.9k yearly Auto-Apply 16d ago
  • Admissions Counselor

    Manhattan College 4.0company rating

    Remote job

    Admissions Counselor Reports To: Director of Undergraduate Admissions Salary: $64,350 - $66,300 depending on experience Department: Enrollment Management The Admissions Counselor will join the Enrollment Management department at Manhattan University to recruit prospective students for the institution's undergraduate programs. This role involves managing travel territories, visiting high schools and community organizations, attending college fairs, and participating in campus recruitment events. The Admissions Counselor will be responsible for evaluating undergraduate applications, providing information on academic programs, admissions policies, and procedures, and working closely with Financial Aid to assist families with financial aid information. This is an in-person, on-campus, non-remote position. Responsibilities: * Manage assigned travel territories, including extensive travel for recruitment activities * Visit high schools, community organizations, and attend college fairs * Participate in campus recruitment events * Evaluate undergraduate applications for admission * Provide information on academic programs, admissions policies, and procedures * Collaborate with Financial Aid to assist families with financial aid information * Build and maintain relationships with high school influencers, community organizations, and prospective students * Cultivate inquiries and guide students through the enrollment process * Other duties and special projects as assigned Qualifications: * Bachelor's Degree required, Master's Degree preferred * Strong interpersonal skills, excellent writing, and public speaking abilities * Ability to establish and maintain relationships in a competitive environment * Enthusiastic personality, strong problem-solving skills, and attention to detail * Valid drivers license and willingness to travel daily, work weekends, and evenings * Experience with SLATE and Banner is a plus * Bilingual candidates are encouraged to apply * Preference for candidates with prior experience in undergraduate admissions Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission. Manhattan University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, creed, color, sexual orientation, military status, sex, disability, marital status, partnership status, pregnancy, caregiver status, domestic violence victim status, gender identity or expression, arrest or conviction record, criminal history, credit history, national origin, alienage or citizenship status, unemployment status and salary history. Manhattan University values and celebrates diversity and is committed to providing an inclusive environment for all employees. All interested, qualified persons are encouraged to apply.
    $64.4k-66.3k yearly 35d ago
  • Executive Admissions Representative

    American Public University System 4.5company rating

    Remote job

    American Public University System American Public University System (APUS) has a long-standing history of offering quality online education to working adults looking to make a difference in business, healthcare and government settings. We are expanding and building out a new team that will primarily provide high-touch service that will support student enrollment into American Public University (APU) into our affordable and career-focused online programs. In this new role, the Executive Admissions Rep will be responsible for engaging new students considering enrollment into programs at APUS. The Executive Admissions Coach engages with students in a consultative conversation, seeking to understanding their objectives and by providing the right solutions to help them reach their goals. The Executive Admissions Coach will also work with students to provide guidance through the enrollment process up to and including required documents, transfer credit awards, degree plan navigation, payment options, and matriculation at the start of their session. The success of our student's future starts with the Executive Admissions Coach who will guide our students on a path to achievement! Responsibilities: * Acts as the first point of contact for prospective students considering enrollment at APUS. * Engages prospective students via phone and email about their future with the goal of enrollment into APUS. * Demonstrates sensitivity and ability to effectively relate to and work with prospective students from diverse backgrounds. * Conducts consultative conversations with prospective students to assess needs and showcase the benefits of an APUS education. * Based on information obtained during the consultative discussion, presents tailored solutions to students and when applicable facilitates enrollment into the University. * Meets and exceeds targeted goals and metrics as provided by department leadership. * Acts as a concierge, connecting students to the appropriate departments for document collections, registration, funding, transfer credit, and degree solutions. * Provides regular follow-ups to prospective students promptly and efficiently, utilizing phones and other electronic means. * Protects the privacy of students' accounts through compliance with federal student privacy laws (FERPA). * Evaluates academic records and documents of prospective students for admission to APUS. * Manages and updates prospective student information in Customer Relationship Management (CRM) and other software applications. * Collaborates with co-workers and other departments, such as Financial Aid, Academic Advising, the Registrar, and other departments as necessary. Per the US Department of Education Program Integrity Rules, postsecondary institutions that participate in the student financial assistance programs pursuant to Title IV of the Higher Education Act (HEA) are barred from providing incentive payments to any person or entity engaged in student recruiting and/or admissions activities. Work Schedule/Start Date: In this full-time remote role, the Executive Admissions Rep may work a variety of shifts ranging from 9am-5:30pm or 12:30 pm to 9:00 pm Monday through Friday and 9:30 am to 6:00 pm on Saturdays (all in EST). This is a remote position that requires a high-speed Internet home connection and a dedicated workspace. Requirements: * 5 years of online admissions experience working with adult students in a sales oriented/consultative focused role with a track record of meeting and/or exceeding metrics. * Self-driven and comfortable making multiple outbound calls per day (high volume) to generate interest, qualify students and drive the enrollment process * Bachelor's degree is required * Salesforce knowledge preferred * Excellent verbal and written communication skills with a strong phone presence * Passion and enthusiasm for helping and empowering others to succeed. * Demonstrated ability to succeed as an individual contributor that can meet deadlines. About Us: American Public University System (APUS) is an Online University based in Charles Town, WV. Our University has over 100,000 students. Our emphasis is educating our nation's military and public services communities with quality and affordable education. APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings. It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law. Pay Transparency Statement If you are a resident of a state with designated pay transparency requirements and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to *******************
    $33k-43k yearly est. Easy Apply 14d ago
  • Admissions Representative- Hybrid

    Unitek College 4.3company rating

    Remote job

    As a leading healthcare education organization, Unitek Learning's family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment. Job Description Unitek College has an open position for an Admissions Representative to work at our beautiful campus in Hayward. This position is both hybrid and on ground at our Unitek Hayward Campus. Sales experience is required and preferred in this role. Unitek-Hayward offers diploma level programs in Vocational Nursing and Medical Assisting. The Admissions department follows a consultative sales process with prospective students. Most of the job duties involve contacting potential students who have already expressed an interest in enrolling at Unitek College, scheduling interviews with them, and--if appropriate--collecting documents for those students interested in applying. Job responsibilities include: Respond to inquiries from potential students Make a large volume of daily outbound phone calls to potential students to gauge interest and schedule interviews. Present career planning options for potential students during in-person or virtual interview sessions. Follow up with interested students to answer questions and collect admissions documents. Document contact with students in student information database (Nexus/CampusVue). Pay Range: $28-$36 an hour Depending on Experience within For Profit Education Qualifications The successful candidate MUST have: A proactive demeanor. Excellent listening skills. Passion for the value of higher education. Energy and organizational skills for maintaining contact with multiple students every week. Dependability for being at work, arriving on time, and following instructions Bachelor's degree and 2 years of successful work experience in Sales is strongly preferred. Extensive training will be provided on campus. Additional Information We Offer: Medical, Dental and Vision starting the 1st of the month following 30 days of employment 2 Weeks' starting Vacation per year. Increasing based on years of service with company 12 paid Holidays and 2 Floating Holiday 401k with company match Company Paid Life Insurance at 1x's your annual salary Leadership development and training for career advancement Tuition assistance and Forgiveness for you and your family up to 100% depending on the program
    $28-36 hourly 60d+ ago
  • Intake Specialist (Client Service Sales) - Remote

    Heard & Smith 3.8company rating

    Remote job

    Intake Specialist (Client Service - Sales) Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life! Fast-paced, professional environment; Fulfilling, challenging, and rewarding; Great team environment; Paid Holidays, Accrued Paid Time Off (FT only); Great Medical Benefits Package (FT only); Wellness Program (FT only); Competitive Salary $14.50-$16.50 per hour DOE 401k with Annual Employer Profit-Sharing contributions (historically 5% annual salary - employee contributions not required!) As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration. In this role you will: Build the initial client relationship and confidence in our firm with every prospective client interaction Take 150 - 200 calls per day in a professional inbound/outbound call center environment Sign up 4 new cases per day to the firm Be expected to meet occupancy and adherence goals Be expected to maintain a minimum call quality score of 90% Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained Solve problems and maintain confidentiality Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately To be successful as an Intake Specialist you will need: High School Diploma; Degree preferred; or equivalent combination Call center and customer service experience Strong people skills Excellent telephone, communication, and active listening skills Ability to meet performance standards whether in office or working remotely from home Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily Minimum 40 WPM typing speed Multi-tasking skills and the ability to work well under pressure Detail oriented Excellent spelling and grammar Problem analysis and problem-solving Self-motivated, self-disciplined, able to work with little supervision Reliability and dependability Ability to work in fast paced environment Ability to work in a confidential environment always maintaining client confidentiality Has professional manner and high energy level, exhibits a positive attitude Strong organizational skills Good time management skills Accepts new ideas and challenges and is highly motivated Ability to work well with others as a team Ability to work remotely from home as needed per business needs (see remote requirements) Sales experience a plus Fluent Spanish a plus Minimum Requirements for a Remote Home Office Intake Specialist: Computer with up-to-date operating system (No Macs, Chromebooks, Tablets) Camera - internal to computer or external Fast internet connection (20MB+) Wired Ethernet cable Internet connection in your home office Land line telephone or good cell phone signal in home office Quiet, private home office with no distractions during business hours Reside in Texas
    $14.5-16.5 hourly Auto-Apply 60d+ ago
  • PT Admissions Advisor

    San Jacinto 3.9company rating

    Remote job

    PT Admissions Advisor Essential Job Functions Initiate and maintain systematic and frequent contact with advisees. Manage a caseload of new students through the application process up to registration. Advise students about degree pathways and academic requirements. Advise prospective students and families about the admissions and enrollment process; application, testing requirements, orientation, transcript, immunization, and FASFA. Follow-up with applicants regarding outstanding documents required for registration. Input immunization records, high school and college transcripts, residency updates, and test scores/records to update student's admissions status. Refer students to the appropriate specialized staff for such issues as disability services, counseling, international student services, financial assistance, tutoring, etc. Additional Job Functions: Serve as a liaison and foster intentional relationships with other advisors, offices, and departments. Stay abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, costs, expanding facilities, updates in college-wide initiatives, and state and federal mandates. Performs other duties as assigned. REQUIRED/MINIMUM QUALIFICATIONS Knowledge, Skills and Abilities: Ability to demonstrate the College values Knowledge of admissions processes and requirements. Knowledge of TSIA and academic requirements. Knowledge of intentional and proactive advising practices. Knowledge of institutional policies and procedures. Understand the institution's interpretation of FERPA rules of the release of student information to faculty, parents, students, etc. Understand and be able to use MySanJac GPS to perform and interpret educational planning and degree audits. Know graduation requirements for future planning. Detail oriented in order to maintain accurate records (including electronic records) of interactions with students. Be a student advocate when appropriate. Serve as a liaison and foster intentional relationships with other advisors, offices, and departments. Knowledge of other student support services and specialized staff for such issues as disability services, counseling, financial assistance, tutoring, etc. Have working knowledge of Banner Student module and WebXtender Must be extremely accurate and have excellent communication, proof-reading, grammar and spelling skills Must be willing to adapt to changes in policies and procedures Must be able to work unsupervised and multitask in a fast-paced office environment Must possess personal PC computer literacy Must possess outstanding customer service skills and interpersonal skills Must be team-oriented with the ability to work well with other staff members in the development In-depth knowledge of Banner Student modules (preferred) In-depth knowledge of current Texas Higher Education Coordinating Board rules and regulations (preferred) In-depth knowledge of and ability to enforce institutional policies and procedures (preferred) Understanding of FERPA law (preferred) Education and Experience: Required Education: Associate degree or three years of related experience Preferred Education and Experience: Bachelor's degree Bilingual candidates are encouraged to apply ADDITIONAL INFORMATION Remote Work Opportunities: The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements. Work Environment: Office environment Physical Activity: Lifting up to 25 pounds of force Salary Grade: CLERI Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule Requisition Number: req6172 Posting Close Date: 1/16/2026
    $38k-43k yearly est. 7d ago

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