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Admissions specialist skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical admissions specialist skills. We ranked the top skills for admissions specialists based on the percentage of resumes they appeared on. For example, 24.0% of admissions specialist resumes contained patients as a skill. Continue reading to find out what skills an admissions specialist needs to be successful in the workplace.

15 admissions specialist skills for your resume and career

1. Patients

Here's how admissions specialists use patients:
  • Conducted patient interviews and collaborated with on-call psychiatrists to make recommendations for patients being considered for PEC or psychiatric placement.
  • Provide telephone triage; accepting referrals from emergency departments for inpatient admissions for psychiatric and detoxification patients.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how admissions specialists use customer service:
  • Communicate accurately, positively with students and provide exemplary customer service.
  • Provided exemplary customer service and resolve concerns promptly and discreetly.

3. Social Work

Here's how admissions specialists use social work:
  • Conducted scheduled and unscheduled tours as needed in collaboration with other departments including Social Work, Nursing and Administration.
  • Make social work referrals upon request following admission procedures.

4. Admissions Process

Admissions process is the act or process of admitting someone. The admission process is based on the submission of written applications and supporting documents. From the first inquiry made about a college - information gathering, application filing, the admission decision, presentation, matriculation to enrolling for the school year. Especially for schools with competitive admissions, the admissions process requires a lot of time and effort.

Here's how admissions specialists use admissions process:
  • Interviewed candidates utilizing admissions processes, counseled candidates and maintained student information through enrollment process.
  • Established a serviceable admissions process specifically for international applicants.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how admissions specialists use data entry:
  • Managed confidential patient information in electronic database; performed data entry.
  • Evaluated student admissibility to Troy University and performed data entry.

6. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how admissions specialists use mental health:
  • Responded to telephone and face-to-face inquiries from individuals and families seeking mental health care or information about mental health-related services.
  • Assisted in processing paperwork for inpatient treatment for mental health/addictions.

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7. Medical Terminology

Here's how admissions specialists use medical terminology:
  • Performed reception and secretarial duties using specific knowledge of medical terminology and hospice, clinic, nursing facility or laboratory procedures.
  • Advance knowledge of medical terminology.

8. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how admissions specialists use patient care:
  • Demonstrated safety and effectiveness, planning patient care by utilizing resources effectively and efficiently.
  • Screened and interviewed individuals for inpatient care for Psychiatric Hospital.

9. Rehabilitation

Here's how admissions specialists use rehabilitation:
  • Served as admissions liaison for Dislocated Workers and Vocational Rehabilitation programs in the state of Minnesota re-training ex-offenders with job skills
  • Worked with insurance companies to ensure that residents qualified for rehabilitation coverage.

10. Insurance Verification

Here's how admissions specialists use insurance verification:
  • Assisted with medical records, medical eligibility, and insurance verification.
  • Provide administrative support for office: insurance verification, inquiries.

11. Financial Aid

Financial aid refers to cash released to an educational institution to help a student pay the school fee. The issuance of financial aid, whether scholarships, grants, or loans, aims to make access to education affordable to all students irrespective of their backgrounds.

Here's how admissions specialists use financial aid:
  • Maintain consistent follow-up communication with prospective students regarding the status of their applications for admission and financial aid.
  • Review Financial Aid Information with prospective students and assist in completing the verification process if necessary.

12. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how admissions specialists use crm:
  • Utilized PeopleSoft and CRM information systems in support of new student enrollment goals for the transfer population.
  • Enter and update information in Student Information System and Salesforce CRM systems

13. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how admissions specialists use phone calls:
  • Answer all incoming phone calls regarding admission to COPAC while practicing discretion and privacy with highly sensitive and confidential information.
  • Contacted new students through phone calls, appointments, walk-ins, in-coming calls, new applications, and leads.

14. Flyers

Here's how admissions specialists use flyers:
  • Designed flyers and generated correspondence and follow-up materials.
  • Designed flyers, bulletin boards, and advertisements for events/activities.

15. Patient Registration

Patient registration means a complex system that needs an acceptable and considerable level of preliminary data input for a patient, including collecting patients' demographic data, getting patients' contact and personal information, and getting the patient's health history.

Here's how admissions specialists use patient registration:
  • Performed from start to finish Patient registration, verification of insurances and various applicable demographics for admission.
  • Audit the accuracy of patient registration information entered into system.
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List of admissions specialist skills to add to your resume

Admissions specialist skills

The most important skills for an admissions specialist resume and required skills for an admissions specialist to have include:

  • Patients
  • Customer Service
  • Social Work
  • Admissions Process
  • Data Entry
  • Mental Health
  • Medical Terminology
  • Patient Care
  • Rehabilitation
  • Insurance Verification
  • Financial Aid
  • CRM
  • Phone Calls
  • Flyers
  • Patient Registration
  • Hippa
  • Outbound Calls
  • Substance Abuse
  • HIPAA
  • Patient Balances
  • Office Equipment
  • Insurance Coverage
  • Emergency Room
  • Insurance Benefits
  • Inbound Calls
  • Enrollment Process
  • Front Desk
  • Insurance Eligibility
  • Inquiry Calls
  • Computer System
  • Self-Pay Deposits
  • Academic Programs
  • Consent Forms
  • Admissions Applications
  • Test Scores
  • Patient Data
  • Admission Paperwork
  • Patient Accounts
  • Patient Demographics
  • Scheduling Appointments
  • Student Applications
  • CPT
  • Salesforce
  • Financial Obligations
  • Lead Management
  • Registration Process

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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