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Admitting clerk skills for your resume and career

Updated January 8, 2025
5 min read
Admitting clerk example skills
Below we've compiled a list of the most critical admitting clerk skills. We ranked the top skills for admitting clerks based on the percentage of resumes they appeared on. For example, 40.3% of admitting clerk resumes contained patients as a skill. Continue reading to find out what skills an admitting clerk needs to be successful in the workplace.

15 admitting clerk skills for your resume and career

1. Patients

Here's how admitting clerks use patients:
  • Conducted interviews with incoming patients or their representatives to obtain demographic and financial/insurance information to secure payment of bills.
  • Admit Patients into hospital/Process patients demographic information onto patients charts and verify patients medical insurances.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how admitting clerks use customer service:
  • Provide professional and courteous customer service to internal and external customers.
  • Established rapport and provided exceptional customer service while admitting patients.

3. Medical Terminology

Here's how admitting clerks use medical terminology:
  • Obtained bed assignments using knowledge of Medical Terminology for Emergency Room admissions.
  • Obtained Medical Terminology Certificate Conceptualized a Quality Control Team & received Certification Plaque.

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how admitting clerks use data entry:
  • Collected personal and insurance information from patient; reviewed data and performed accurate and timely data entry.
  • Completed data entry of registration accurately and obtained copies of patient identification and insurance information.

5. Computer System

Here's how admitting clerks use computer system:
  • Use system to schedule patient appointments, obtain prior insurance authorization and enter information into computer system correctly and timely.
  • Enter confidential personal financial information into computer system that complies with federal and local laws insuring patient privacy.

6. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how admitting clerks use phone calls:
  • Accommodated and correlated incoming phone calls to the designated unit and relayed messages accurately and clearly to the people concerned.
  • Answered all incoming phone calls and handled properly via appropriate transfer, taking message, or follow-up and return call.

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7. Patient Registration

Patient registration means a complex system that needs an acceptable and considerable level of preliminary data input for a patient, including collecting patients' demographic data, getting patients' contact and personal information, and getting the patient's health history.

Here's how admitting clerks use patient registration:
  • Provide patient registration services including patient interview, preparation of registration forms and other admission or transfer related requirements.
  • Assisted with medical emergencies and ambulances and emergency room doctors with patient registration information.

8. Surgery

Here's how admitting clerks use surgery:
  • Prepared surgery related admission paperwork in advance to facilitate the surgical admissions process for timely surgical procedures.
  • Processed paperwork for various departments including insurance, surgery, radiology, laboratory and the emergency room.

9. Insurance Cards

Here's how admitting clerks use insurance cards:
  • Verified insurance cards for eligibility and advised patients of appropriate actions to take if insurance was invalid.
  • Gather all insurance cards and identification and make copies and get authorization for services and or admitting into the hospital.

10. Insurance Verification

Here's how admitting clerks use insurance verification:
  • Updated and revised all patient demographic information including insurance verification.
  • Verified insurance verification and certified hospital stay.

11. Patient Service

Patient service also called patient care service are those activities carried out by the staff for or on behalf of a patient to provide the care that allows timely access to their needed services following the best practices. Examples include services like development and maintenance of patients records, admission to service, assignment of personnel, involvement in the patient's care, etc.

Here's how admitting clerks use patient service:
  • Interview incoming patient or representative and enters demographic information required for admissions, outpatient, and inpatient services.
  • Provide premier patient service efficiently coordinating admission processing and release paperwork in the Emergency Department.

12. Patient Data

Here's how admitting clerks use patient data:
  • Interviewed patients, updated patient database information and answered telephone inquiries from patients and physicians.
  • Managed patient data on the computer, and was responsible for data reporting, data retrieval, and others.

13. Insurance Eligibility

Here's how admitting clerks use insurance eligibility:
  • Verify insurance eligibility and authorization.
  • Verify insurance eligibility via phone/internet.

14. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how admitting clerks use patient care:
  • Improved ER admission intake procedure that decreased initial registration time and increased patient care satisfaction.
  • Certify completeness in conjunction with explaining registration documentation related to patient care.

15. Patient Demographics

Patient demographics carry basic information about a patient admitted to a healthcare facility. These demographics help in patient identification and allow the hospital management to categorize the information. This characterization helps in making the process of statistical analysis easy. Patient demographics normally include; date of birth, gender, ethnicity, sex, address, contact information, and medical history.

Here's how admitting clerks use patient demographics:
  • Ensured all financial information and entered correctly, verify patient demographics, social security numbers and eligibility through all available means.
  • Maintained all patients for outpatient/ ER registration, obtained and updated all patient demographic information.
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List of admitting clerk skills to add to your resume

Admitting clerk skills

The most important skills for an admitting clerk resume and required skills for an admitting clerk to have include:

  • Patients
  • Customer Service
  • Medical Terminology
  • Data Entry
  • Computer System
  • Phone Calls
  • Patient Registration
  • Surgery
  • Insurance Cards
  • Insurance Verification
  • Patient Service
  • Patient Data
  • Insurance Eligibility
  • Patient Care
  • Patient Demographics
  • EMR
  • Outpatient Services
  • Radiology
  • Insurance Coverage
  • HIPAA
  • Hospital Regulations
  • Patient Accounts
  • Hospital Policies
  • Patient Charts
  • Consent Forms
  • Telephone Calls
  • Hippa
  • Medicaid
  • Insurance Benefits
  • Front Desk
  • Schedule Appointments
  • Meditech
  • PBX
  • Physician Orders
  • Patient Appointments
  • Outpatient Procedures
  • Payment Arrangements
  • Medical Insurance
  • Medical Charts
  • Multi-Line Phone System
  • Direct Calls
  • Patient Intake
  • Patient Payments
  • Direct Admits
  • Surgical Procedures
  • OB
  • Transferring Calls
  • Insurance Claims
  • ICD-9
  • Patient Confidentiality

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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