Automatically apply for jobs with Zippia

Upload your resume to get started.

Admitting counselor skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical admitting counselor skills. We ranked the top skills for admitting counselors based on the percentage of resumes they appeared on. For example, 36.7% of admitting counselor resumes contained patient demographics as a skill. Continue reading to find out what skills an admitting counselor needs to be successful in the workplace.

15 admitting counselor skills for your resume and career

1. Patient Demographics

Patient demographics carry basic information about a patient admitted to a healthcare facility. These demographics help in patient identification and allow the hospital management to categorize the information. This characterization helps in making the process of statistical analysis easy. Patient demographics normally include; date of birth, gender, ethnicity, sex, address, contact information, and medical history.

Here's how admitting counselors use patient demographics:

Processed patient demographic and financial information to facilitate patient care and insurance billing.
Analyzed data gathered for purpose of setting and updating patient demographics in the Johns Hopkins Medicine patient database.

2. Insurance Verification

Here's how admitting counselors use insurance verification:

Called/Used Passport/Diamond for insurance verification to contact insurance carriers to verify coverage and billing information for patients.
Obtained patient's medical insurance information and any required referrals or certifications via HDX Insurance verification system.

3. Patients

Here's how admitting counselors use patients:

Worked in emergency room setting Gathered patients demographic information and entered data into a medical record information system.
Gather demographic and financial information from patients or families to ensure proper reimbursement of patients.

4. Insurance Coverage

Here's how admitting counselors use insurance coverage:

Verify insurance coverage and obtain benefit information prior to admission and complete pre-certifications.
Verify insurance coverage and ensure all proper documentation is completed timely and correctly as per facility guidelines.

5. Emergency Room

Here's how admitting counselors use emergency room:

Scanned and viewed documents in ILE ?Assisted with bed assignment for direct admits and emergency room admissions
Assisted my first year in the emergency room, then followed by moving to the Admitting for outpatients.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how admitting counselors use customer service:

Schedule appointments for Radiology testing*Verify Insurance / Prepare paperwork for Radiology Tech & Special Procedures*Customer Service/Patient Account*Process Payments and Petty Cash Audits
Provided outstanding Customer Service: gave voters additional information about electoral process; answered questions regarding registration procedures; etc.

Choose from 10+ customizable admitting counselor resume templates

Build a professional admitting counselor resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your admitting counselor resume.

7. Epic

Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.

Here's how admitting counselors use epic:

Process insurance information and medical records, using epic.
Utilized electronic medical records (EPIC).

8. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how admitting counselors use data entry:

Admitted and discharged patients *Filed Medical Records *Trained new admissions clerks *Switchboard operator *Created spreadsheet reports for supervisors *Data Entry
Obtain patient information/Update medical records Insurance Data Entry Process charts and place in appropriate acuity area Customer Service

9. Front Desk

Here's how admitting counselors use front desk:

Front desk clerk in charge of checking patients in to see the doctor and collecting insurance, demographics, and payments.
Serve as front desk receptionist scheduling appointments, greeting applicants, and providing tours to potential family members.

10. Payment Arrangements

Here's how admitting counselors use payment arrangements:

Negotiate reimbursement and payment arrangements.
Collaborated with collections department generating reports, letters and negotiating payment arrangements.

11. Outpatient Services

Here's how admitting counselors use outpatient services:

Provide price estimates for surgical/endoscopic procedures as well as all outpatient services.
Obtain necessary signatures, generate requests for appropriate outpatient services.

12. Insurance Benefits

Here's how admitting counselors use insurance benefits:

Verify insurance benefits and determines per-certification status.
Secure all signatures necessary for treatments, release of medical information, and assignment of insurance benefits.

13. Patient Service

Patient service also called patient care service are those activities carried out by the staff for or on behalf of a patient to provide the care that allows timely access to their needed services following the best practices. Examples include services like development and maintenance of patients records, admission to service, assignment of personnel, involvement in the patient's care, etc.

Here's how admitting counselors use patient service:

Interview incoming patient or representative and enters demographic information required for admissions, outpatient, and inpatient services.
Provide premier patient service efficiently coordinating admission processing and release paperwork in the Emergency Department.

14. Hospital Policies

Hospital policies are a set of rules and regulations that the hospital staff, management, and incoming patients and attendants need to abide by. These policies are in place to ensure that the hospital does not take any illegal, illogical, irrational, or unethical decisions when caring for the patients.

Here's how admitting counselors use hospital policies:

Trained and supervised support staff ensuring hospital policies and procedures were followed accordingly.
Obtained required signatures according to departmental hospital policies and procedures.

15. Physician Orders

Physician orders are an instruction or a set of instructions given to a patient by a doctor. This could range from being put on bedrest to being given a prescription to fill and take.

Here's how admitting counselors use physician orders:

Ordered radiology procedures according to physician orders.
Obtained and distributed incoming Physician orders.

5 Admitting Counselor resume examples

Build a professional admitting counselor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your admitting counselor resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Admitting Counselors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of admitting counselor skills to add to your resume

The most important skills for an admitting counselor resume and required skills for an admitting counselor to have include:

Patient Demographics
Insurance Verification
Patients
Insurance Coverage
Emergency Room
Customer Service

Epic
Data Entry
Front Desk
Payment Arrangements
Outpatient Services
Insurance Benefits

Patient Service
Hospital Policies
Physician Orders
Computer System

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs