Sit back and relax while we apply to 100s of jobs for you - $25
Contact Center Patient Care Representative
Orthocincy 4.0
Remote admitting officer job
**Join our dynamic team as a frontline patient care representative who interacts with our patients to provide exceptional and compassionate patient care! The patient care representative may have the option to work remotely after an introductory training period.
General Job Summary: Vital to the success of our organization with providing OrthoCincy patients and all other callers a premier Ortho experience while focusing on their individual needs.
Essential Job Functions:
Schedules appointments for patients either by phone when they call in, through the company website or when requested from the clinic via computerized message system.
Uses computerized system to match physician/clinician availability with patients' preferences in terms of date and time.
Ability to handle a high volume of incoming calls, while maintaining a high standard of productivity, efficiency and accuracy while working under pressure.
Must be able to respond to various inquiries made by patients, hospitals, insurance companies, as well as other medical entities.
Engaging in active listening with all callers, while acting as a contact point person between patients, providers and staff.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Updates physicians/clinicians or medical assistants.
Ensures that updates (e.g. cancellations or additions) are input daily into master schedule.
Send requests to clinic for prescription refills and follow up with patients on messages from clinic via computerized message system.
Establish and maintain effective working relationships with patients, providers, co-workers, and the public.
Maintaining a calm, pleasant and compassionate tone while being able to diffuse tense situations.
Follows HIPAA regulations.
Perform other duties necessary or in the best interest of the department/organization.
Requirements
Education/Experience: High school diploma. Minimum one year experience in a medical practice and/or position encouraged. Experience in a high volume call center a plus.
Other Requirements: Schedules will change as department needs change.
Performance Requirements:
Knowledge:
Knowledge of OrthoCincy's Mission, Vision and Values.
Knowledge of medical practice protocols related to scheduling appointments.
Knowledge of anatomy and medical terminology.
Knowledge of computerized scheduling systems.
Knowledge of customer service principles and techniques.
Knowledge of OSHA and safety standards.
Skills:
Skill in communicating effectively with providers, employees, customers and patients.
Skill in maintaining appointment schedule via computerized means.
Effective in critical thinking skills.
Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages.
Abilities:
Ability to multi-task effectively
Ability to communicate calmly and clearly
Ability to analyze situations and respond appropriately.
Ability to alternate between multiple computer systems in a timely manner.
Equipment Operated: Standard office equipment.
Work Environment: Standard call center workstation.
Mental/Physical Requirements: Involves sitting and viewing a computer monitor 90% of the work day. Must be able to remain focused and attentive without distractions (i.e. personal devices).
$30k-36k yearly est. 46d ago
Looking for a job?
Let Zippia find it for you.
Admitting Clerk
Cottonwood Springs
Remote admitting officer job
Schedule: Full time; rotating shifts
More about our team
Responsible for admitting and registration, performs clerical and customer service functions, as well as non-technical duties in the hospital.
Admissions Clerk:
Prepares statistical reports, maintains department metrics, performs admitting/registration functions such as electronic filing, enter patient data, verify insurance, and collect upfront cash while maintaining high levels of customer satisfaction.
Greets visitors and communicates with patients and providers.
Places, answers, and directs phone calls and distributes messages.
Reports lack of supplies, faulty equipment, etc. to Director of E.S. immediately.
Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
Controls basic accounting functions such as providing daily payment log/journal to cashier for reconciliation.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
1-2 years of general medical admitting experience preferred.
EEOC Statement
Conemaugh Miners Medical Center is an Equal Opportunity Employer. Conemaugh Miners Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
$27k-36k yearly est. Auto-Apply 39d ago
Pre-registration Specialist
EPBH Emma Pendleton Bradley Hospital
Remote admitting officer job
The Pre-registration Specialist is responsible for ensuring accurate and timely pre-registration of patients for scheduled services. This role includes generating estimates, communicating with patients regarding their financial obligations, securing pre-service payments or establishing payment arrangements, and ensuring all demographic and insurance information is accurate. The Pre-registration Representative/Specialist plays a critical part in optimizing financial outcomes and enhancing patient experience through effective communication and financial counseling.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done.
The core Success Factors include:
Instill Trust and Value Differences
Patient and Community Focus and Collaborate
RESPONSIBILITIES:
Pre-registration & Verification
- Complete pre-registration for scheduled services, ensuring all required information is obtained and accurately entered into the system.
- Verify patient insurance coverage and eligibility prior to scheduled services.
- Ensure all demographic and insurance information is accurate and up to date.
Financial Analytics & Patient Interaction
- Generate accurate cost estimates for scheduled services based on payer contracts and patient insurance coverage.
- Communicate with patients regarding their financial obligations, including co-pays, deductibles, and out-of-pocket costs.
- Secure pre-service payments or establish payment arrangements prior to the date of service.
- Provide clear and empathetic financial counseling to patients, ensuring understanding and satisfaction.
- Interact with patients to address any questions or concerns related to their financial responsibilities.
Documentation & Compliance
- Maintain accurate and up-to-date records of all pre-registration activities in the electronic health record (Epic) and patient accounting systems.
- Ensure compliance with HIPAA, payer guidelines, and internal policies.
- Participate in audits and quality improvement initiatives as needed.
QUALIFICATIONS:
Education & Experience
- High school diploma or equivalent required, associate or bachelor's degree in healthcare administration, finance, or related field preferred.
- Minimum 2 years of experience in patient access, pre-registration, or revenue cycle operations, preferably in a healthcare setting.
Skills & Competencies
- Strong understanding of healthcare finance, insurance verification, and pre-registration processes.
- Proficiency in generating cost estimates and communicating financial obligations.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience with EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite.
Pay Range:
$19.03-$31.39
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Remote-Rhode Island - N/A Providence, Rhode Island 02901
Work Type:
Mon-Fri
Work Shift:
Day
Daily Hours:
8 hours
Driving Required:
No
$19-31.4 hourly Auto-Apply 5d ago
Patient Resource Representative ( Remote)
Valley Medical Center 3.8
Remote admitting officer job
This salary rangeis inclusive of several career levels and an offer will be based on the candidate's experience, qualifications, and internal equity. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
TITLE: Patient Resource Representative
JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues.
DEPARTMNT: Patient Resource Center
WORK HOURS: As assigned
REPORTSTO: Supervisor, Patient Resource Center
PREREQUISITES:
* High School Graduate or equivalent (G.E.D.) preferred.
* Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
* Demonstrates basic skills in keyboarding (35 wpm)
* Computer experience in a windows-based environment.
* Excellent communication skills including verbal, written, and listening.
* Excellent customer service skills.
* Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.
QUALIFICATIONS:
* Ability to function effectively and interact positively with patients, peers and providers at all times.
* Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
* Ability to provide verbal and written instructions.
* Demonstrates understanding and adherence to compliance standards.
* Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
* Ability to communicate effectively in verbal and written form.
* Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.
* Ability to maintain a calm and professional demeanor during every interaction.
* Ability to interact tactfully and show empathy.
* Ability to communicate and work effectively with the physical and emotional development of all age groups.
* Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
* Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.
* Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.
* Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent
* Ability to organize and prioritize work.
* Ability to multitask while successfully utilizing varying computer tools and software packages, including:
* Utilize multiple monitors in facilitation of workflow management.
* Scanning and electronic faxing capabilities
* Electronic Medical Records
* Telephone software systems
* Microsoft Office Programs
* Ability to successfully navigate and utilize the Microsoft office suite programs.
* Ability to work in a fast-paced environment while handling a high volume of inbound calls.
* Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.
* Ability to speak, spell and utilize appropriate grammar and sentence structure.
UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:
See Generic for Administrative Partner.
PERFORMANCE RESPONSIBILITIES:
* Generic Job Functions: See Generic Job Description for Administrative Partner.
* Essential Responsibilities and Competencies:
* In-depth knowledge of VMC's mission, vision, and service offerings.
* Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff.
* Delivers excellent customer service throughout each interaction:
* Provides first call resolution, whenever possible.
* Acknowledge if patient is upset and de-escalate using key words and providing options for resolution.
* Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward.
* A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system.
* Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient.
* Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid.
* Strives to meet patients access needs for timeliness and provider, whenever possible.
* Applies VMC registration standards to ensure patient records are accurate and up to date.
* Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed.
* Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic.
* Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling.
* Takes accurate and complete messages for clinic providers, staff, and management.
* Relays information in alignment with protocols and provides guidance in alignment with patient's needs.
* Routes calls to appropriate clinics, support services, or community resource when needed.
* Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need.
* Identifies, researches, and resolves patient questions and inquiries about their care and VMC.
* Inbound call handling for our specialized access programs
* A.C.N. Hotline Call handling
* Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations.
* Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline
* Completes scheduling patients for all departments the PRC supports.
* Facilitates scheduling for all clinics not supported by the PRC.
* Completes registration and transfer call to clinic staff to schedule.
* Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments.
* Utilizes and applies protocols as outlined for MyChart scheduling
* Meet defined targets for MyChart message turnaround time.
* Outbound dialing for patient worklists
* Utilizes patient worklists to identify patients that require outbound dialing.
* Outbound dialing for referral work queues.
* Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process.
* Schedules per department protocols
* Updates the referral in alignment with the defined workflow.
* Receives, distributes, and responds to mail for work area.
* Monitor office supplies and equipment, keeping person responsible for ordering updated.
* Other duties as assigned.
Created: 1/25
Grade: OPEIUC
FLSA: NE
CC: 8318
#LI-Remote
Job Qualifications:
PREREQUISITES:
1. High School Graduate or equivalent (G.E.D.) preferred.
2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
3. Demonstrates basic skills in keyboarding (35 wpm)
4. Computer experience in a windows-based environment.
5. Excellent communication skills including verbal, written, and listening.
6. Excellent customer service skills.
7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.
QUALIFICATIONS:
1. Ability to function effectively and interact positively with patients, peers and providers at all times.
2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
3. Ability to provide verbal and written instructions.
4. Demonstrates understanding and adherence to compliance standards.
5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
a. Ability to communicate effectively in verbal and written form.
b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.
c. Ability to maintain a calm and professional demeanor during every interaction.
d. Ability to interact tactfully and show empathy.
e. Ability to communicate and work effectively with the physical and emotional development of all age groups.
6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.
8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.
9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent
10. Ability to organize and prioritize work.
11. Ability to multitask while successfully utilizing varying computer tools and software packages, including:
a. Utilize multiple monitors in facilitation of workflow management.
b. Scanning and electronic faxing capabilities
c. Electronic Medical Records
d. Telephone software systems
e. Microsoft Office Programs
12. Ability to successfully navigate and utilize the Microsoft office suite programs.
13. Ability to work in a fast-paced environment while handling a high volume of inbound calls.
14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.
15. Ability to speak, spell and utilize appropriate grammar and sentence structure.
$36k-40k yearly est. 39d ago
Patient Service Representative - Billing
Midi Health
Remote admitting officer job
Patient Service Representative - Billing: 🤝🧾
The Patient Service Representative - Billing works within our Clinical Operations team and serves as a link between patients, the practice, and the healthcare system. They are often the initial point of contact for patients at Midi, entrusted as brand ambassadors to deliver and maintain the highest level of service throughout each patient's journey.
The Patient Service Representative team at Midi ensures that patients receive necessary support during their care, facilitates new patient registration, guides patients through the healthcare system, and bridges any communication gaps. Specifically, the Patient Service Representative - Billing focuses on handling billing-related issues and cases. They assist patients with billing inquiries, insurance questions, and complaints, aiming to provide a superior customer service experience:
This job is “HOT”: 🔥
Make a real impact on women's health - Help patients navigate their healthcare journey with care and clarity.
Work from anywhere - Enjoy full remote flexibility while being part of a mission-driven, collaborative team.
Shape the future of a growing startup - Contribute to processes, tools, and workflows as Midi Health expands and innovates in women's care.
Business impact: 📈
Serving as the primary contact for patients, ensuring effective communication.
Collaborating with clinical teams to verify insurance coverage and benefits before telehealth appointments.
Assisting patients in understanding financial obligations and payment options.
Utilizing Zendesk to promptly and professionally resolve patient billing inquiries.
Participating in audits to detect billing discrepancies and trends affecting patient and cross-departmental billing.
Contributing to cross-functional initiatives to improve patient experiences and optimize billing processes.
Assisting patients with verifying information, scheduling appointments, and updating Electronic Health Records (EHR).
Managing intake procedures, including healthcare and insurance forms, and collecting payments.
Adhering to organizational and regulatory guidelines to safeguard patient privacy and safety; safeguarding patient Protected Health Information (PHI) to maintain privacy.
What you will need to succeed: 🌱
2-5 years providing a best-in-class patient experience; 1-2 years of billing experience (preferred)
2 years of Zendesk experience
2 years of Athena experience
2 years of Google Workplace experience (required)
Strong and professional verbal and written communication skills
Must have strong, reliable internet and a quiet, distraction-free workplace
What we offer: 💼 ✨
Compensation = $23/hr
Opportunity to join a growing start-up at the ground level
Health, dental, and paid time off
100% remote environment
The interview process will include: 📚
Recruiter Screen (30 min)
Hiring Manager Screen (30-45 min)
Final Team Interviews (30 min)
Please note that all official communication from Midi Health will come from **************** email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at ********************.
Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Please find our CCPA Privacy Notice for California Candidates here.
$23 hourly Auto-Apply 2d ago
PATIENT CARE REPRESENTATIVE
Heart of Ohio Family Hea Lth Centers 3.0
Admitting officer job in Columbus, OH
Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion.
Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable).
Reports to : Operations Supervisor
Supervises : No
Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy
Work Schedule : F/T
Monday through Friday during standard business hours but will include some evenings and weekends as well.
Times are subject to change due to business necessity
Non-Exempt
Job Duties : Essentials considered to the successful performance of this position:
Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs
Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion
Contact and secure community presentation locations and recruitment of participants
Provide information in a fair, accurate and impartial manner that is culturally appropriate
Educates patient's regarding what is offered based on the needs of the patient
Researches, and informs and patients about the health care options available
Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable)
Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable)
Accurately, clearly and efficiently documents actions taken and activities performed
Other related duties as assigned
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Willingness to work with all cultural and socioeconomic groups without judgment or bias
Demonstrates ability to cooperatively work/mediate with all age groups and family groups
Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language
Ability to work with minimal supervision and exercise sound independent judgment
Strong verbal and written communication skills
Preferred holder of interpreting certificate (if applicable)
Some experience in community relations/education and public presentation preferred
Experience in or with community healthcare a plus
Must be able to work independently as well as with a team
Reliable transportation a must
Demonstrates competency in working sensitively and respectfully with people of various cultures and social status
Knowledge of federal, state and local laws and regulations about health care.
Ability to communicate (orally and in writing) in a professional manner
Ability to maintain an established work schedule to ensure dependability and accuracy of work quality
Equipment Operated :
Telephone & Fax
Computer & Printer
Scanner
Calculator
Other office and medical equipment as assigned
Facility Environment :
Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant.
Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
$32k-37k yearly est. Auto-Apply 60d+ ago
ARM Patient Care Representative
Keybridge Revenue Management
Remote admitting officer job
Patient Care Representative - ARM Team Hybrid/Remote
Join a Best Places to Work Winner - 18 Years Running!
Do you have experience with medical systems and a passion for helping others? Looking for full-time work with a company known for its award-winning culture?
KeyBridge Medical Revenue Care is seeking a compassionate, detail-oriented Patient Care Representative to join our ARM team.
About KeyBridge
At KeyBridge, we believe exceptional patient care starts with supporting exceptional people. As an 18-time Best Places to Work winner, we're committed to compassion, integrity, and excellence.
Our mission is simple: bridge the gap between healthcare providers and their patients by delivering respectful, empathetic financial care in a call-center environment.
Position Overview
As an ARM Patient Care Representative, you'll serve as the trusted voice of our healthcare clients-guiding patients through billing questions, assisting with payments, and helping resolve account balances. This role is the perfect blend of customer service, problem-solving, and meaningful human connection.
What You'll Do
Deliver exceptional service: Manage inbound and outbound calls with professionalism and empathy, assisting patients with billing questions, payment options, and account concerns.
Resolve issues efficiently: Apply strong problem-solving and analytical skills to provide accurate, timely solutions while maintaining compliance and meeting performance standards.
Navigate multiple systems: Work across various medical and internal systems to locate information and support patients with complex inquiries.
Collaborate & communicate: Maintain clear, thorough documentation of all interactions, support team members, and help mentor new representatives when needed.
Live our values: Foster trust, teamwork, and integrity with patients, clients, and colleagues every day.
Requirements
What We're Looking For:
Strong written and verbal communication skills, with excellent active listening
Ability to multitask and work efficiently across multiple systems
Experience using medical systems (billing systems such as Epic, Cerner, etc.)
Proficiency with Microsoft Office (Outlook, Teams)
Positive, professional attitude with a drive to succeed
Ability to understand and follow written, oral, and visual instructions
Prior remote-work experience
Ability to pass ACA certification tests when eligible
Spanish-speaking skills a plus
Salary Description $16-$20
$30k-39k yearly est. 47d ago
Patient Services Representative
Brightview 4.5
Admitting officer job in Columbus, OH
Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences. As the first point of contact for our patients, you will contribute to creating a warm and welcoming atmosphere while ensuring a smooth and efficient in-clinic experience. Your dedication will help set our patients on the path to successful recovery with every visit.
Responsibilities
ADMINISTRATIVE DUTIES:
Serve as first point of contact for patient inquiries, customer services, and assisting with problem solving any patient issues.
Schedule and confirm patient appointments.
Collect point of service payments, including patient copays and other forms of patient financial responsibility.
COORDINATION AND COMMUNICATION:
Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs.
Attend required meetings/huddles and collaboration within clinic team.
DOCUMENTATION AND COMPLIANCE:
Responsible for maintaining accurate new and current patient accounts, including insurance and billing information.
Familiarity with HIPAA and 42-CFR part 2 desired.
KNOWLEDGE SKILLS, AND ABILITIES
Excellent verbal and written communication skills
Strong customer service-centric approach to work, take initiative to offer solutions to patient inquiries.
Highly empathetic and compassionate to effectively support the recovery journey of BrightView's patients
Competent at working with a diverse population of colleagues and patients
Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
Team-player, able to work collaboratively in a multidisciplinary healthcare environment
Adaptable and agile within a dynamic work environment
Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
Embraces BrightView's culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements
Qualifications
EXPERIENCE
2+ years of prior front desk experience preferred.
EDUCATION:
High School Diploma or equivalent
BRIGHTVIEW HEALTH BENEFITS AND PERKS:
PTO (Paid Time Off)
Immediately vested and eligible in 401k program with employer match.
Company sponsored ongoing training and certification opportunities.
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Tuition Reimbursement after 1 year in related field
We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.
Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!
$29k-34k yearly est. Auto-Apply 38d ago
Patient Registration Specialist - Remote
What We'Ll Love About You
Remote admitting officer job
Patient Registration Specialist
Hospital Registration and Check In - Remote, work from home
Who We Are
vRS Corporation provides virtual registration services to hospitals and clinics. In a time of shortage of staffing, changing work environments and a desire for work from home jobs, vRS has developed a system that allows medical providers to staff their registration areas through technology and onsite Virtual Interactive and Engagement Workstaions (V.I.E.W.) TM that connect to virtual registration agents working from home. Through video technology we are able to do everything an onsite in person registration specialist would be able to do.
Job Summary
The Patient Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Patient Registration Specialist greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters.
What We'll Love About You
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Education Required: High school diploma or equivalent
Experience Preferred: At least 1-2 years prior registration experience
Functional computer skills and comfort using different programs long with computer navigation combined with excellent typing skills.
Ability to multi-task in a fast-paced environment
Ability to work with a large number of people/calls daily and covering urgent requests
Ability to maintain strict confidentiality
Licensure/Certification/Registration CHAA preferred
Why Work Here
Competitive pay & Full Time 40 hours/week
PTO and sick time after 90 days
Individual Coverage Healthcare Reimbursement Arrangement (ICHRA) Healthcare reimbursement program for medical insurance
401k plan
Company-sponsored life insurance with supplemental buy up options
Great co-workers
Remote Work Technical Requirements
Minimum internet bandwidth requirements - Minimum requirements assume that the entire bandwidth will be available and used for the individual working from home. If other users are using the bandwidth, it is the individual's responsibility to ensure these minimum requirements are met for their work use.
25 Mbps download speed
5 Mbps upload speed
Use ***************************** to test speed
RTT (round trip time) 100ms or less to “AWS Workspaces US East (N. Virginia)”
Please use ************************************************ to test you RTT
Must be able to hardline into your home router. No Wi-Fi connections. If connection distance is more that 12 feet away from home router and network cable, it will need to be special ordered and we will need to know the specific length.
Internet Service Provider (ISP) must be through Coax, DSL, or Fiber connections. No Satellite or wireless via cell phone providers is permitted.
Willing to install necessary authenticator application for multi-factor authentication on your smartphone including Microsoft Authenticator App and Imprivata ID App as well as any others needed based on client access requirements.
Will be required to be on camera for your shift
Remote Work Physical Space Requirements
Employees working remotely are required to maintain a space that is a closed space where people other than the employee will not be accessing the space during working hours and otherwise within the household cannot hear conversations going on between the employee and clients or patients. The employee can not have children or other family members present during work and will need to be able to focus on work 100%.
No PHI or HIPAA data may be printed or written down in home locations. Employees need to utilize electronic resources and system to contain PHI and HIPAA data for security and compliance.
Company-provided computers and equipment may not be used by anyone other than the employee and will need to be secured in a way where others do not have access to the equipment, preferably in a locked office.
Employees need to have a quiet, secure work space that is free from outside noise and distractions while working in order to be able to focus on work and maintain confidentiality.
We are always looking for great people to join our team. If you are passionate about customer service, enjoy working with a fantastic team, and are motivated to make a difference in patients' lives every day, then apply today with vRS!
*******************************************
$25k-35k yearly est. 60d+ ago
Patient Care Representative (100% Remote, Must Live Near Phoenix)
Teksystems 4.4
Remote admitting officer job
Job Title: Patient Service Representative Employment Type: Full-Time Pay Rate: 20.00 an hour The Patient Service Representative serves as the first point of contact for patients and healthcare providers, ensuring a positive experience through efficient scheduling, accurate information sharing, and exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to manage a high volume of interactions in a fast-paced healthcare environment.
Key Responsibilities
+ Schedule and register patient appointments, process cancellations, and provide accurate information regarding services, locations, hours, and other inquiries.
+ Handle incoming calls, emails, faxes, and other communication channels promptly and professionally.
+ Assist new patients with orientation to available services, provider availability, and processes.
+ Update patients on the status of referrals and authorizations.
+ Utilize phone scripts, clinical decision trees, and scheduling guidelines to determine appointment types and urgency, routing calls appropriately.
+ Communicate complex exam preparation instructions, including pre-procedure requirements, to patients and referring offices.
+ Send accurate and complete communications to physicians and other healthcare providers.
+ Ensure compliance with safety policies and participate in sustainability initiatives such as recycling and resource conservation.
Qualifications
Required:
+ Minimum 1 year of experience in a patient-focused healthcare environment.
+ Strong communication and organizational skills.
+ Ability to manage multiple tasks and maintain accuracy in a high-volume setting.
Preferred:
+ Medical Assistant or Certified Nurse Assistant diploma/certification.
+ Bilingual in Spanish (highly preferred).
Additional Skills
+ Proficiency in scheduling systems and electronic health records (EHR).
+ Ability to work collaboratively with clinical and administrative teams.
+ Commitment to patient safety and quality care.
Job Type & Location
This is a Contract to Hire position based out of Phoenix, AZ.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jan 29, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20 hourly 3d ago
Patient Rgst Rep
Ohio Health 3.3
Admitting officer job in Columbus, OH
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates.
Responsibilities And Duties:
Accurately identifies patient in EMR system.
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
Performs registration functions in any of the Patient Access areas.
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
Uses various computer programs to enter and retrieve information.
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
Secures and tracks insurance authorizations and processed BXC patients.
Transcribes ancillary orders.
Scheduled outpatients.
Generates, prints and provides patient estimates utilizing price estimator products.
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
Attempts to collect residual balances from previous visits.
Answers questions or concerns regarding insurance residuals and self-pay accounts.
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
Generates appropriate regulatory documents and obtains consent signatures.
Identifies and/or determines patient Out of Network acceptance into the organization.
Reviews insurance information and speaks to patients regarding available financial aid.
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
Scans required documents used for claim submission into patient's medical record.
Escorts or transports patients in a safe and efficient manner to and from various destinations.
Assists clinical staff in administrative duties as needed.
Complies with policies and procedures that are unique to each access area.
Assists with training new associates.
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
Goes to the Nursing Units to register or obtain consents.
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
Makes reminder phone calls to patient.
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
Maintains patient logs for statistical purposes.
Reviewed insurance information and determines need for referrals and/or financial counseling.
Educations patients on MyChart, including its activation.
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination.
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Patient Contact Center
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$28k-33k yearly est. Auto-Apply 5d ago
Patient Service Representatives -Remote
Anova Care
Remote admitting officer job
Summary: Anova Care, a provider of home care and home health services, is looking for
several Patient Services Representatives to act as the point of contact by greeting patients in person and over the phone. This is an entry level position.
Patient Services Representative Responsibilities:
Answers the telephone promptly and courteously, refers calls to the appropriate area and identifies and refers urgent calls correctly.
Makes and assists in making initial and return appointments, confirming the patient's current address, phone number, and insurance information, and updates these in the computer system, or as appropriate.
Registers patients, generating required paperwork for a patient visit.
Calls patients to remind them of their scheduled visit at least one business day before.
Collects co-pays.
Demonstrates excellent customer service skills.
Patient Services Representatives Qualifications:
Requires a high school diploma or GED.
1+ year of customer service experience preferably in the medical setting or an equivalent combination of training and experience.
Able to read and communicate in English with computer literacy is required. Medical terminology knowledge is highly desirable.
Must possess excellent communication and interpersonal skills in order to greet patients and visitors in person or over the phone.
Must be able to communicate well with all levels of healthcare professionals.
Ability to maintain a high standard of customer service and company protocol in fast-paced environment.
Must be able to utilize personal initiative, maintain a steady level of productivity, be a self-starter.
Job Type: Full-time
Benefits:
401(k)
403(b)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Experience:
Customer service: 1 year (Required)
Pay: $30.00 - $75.00 per hour
Benefits:
Flexible schedule
Mileage reimbursement
Schedule:
Day shift
Monday to Friday
Work Location: Remote
$27k-32k yearly est. Auto-Apply 60d+ ago
Patient Service Representative
Quantum Health 4.7
Admitting officer job in Dublin, OH
At a Glance
Hiring Classes: Next hiring classes scheduled for November 2025+
Starting Pay: $18+ per hour
Schedule: Full time position, 40 hours/week, Monday - Friday, no weekends
Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm
Shift Differential: +$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST)
Who We Are
Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost-we call ourselves Healthcare Warriors .
With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply-even if you don't meet every requirement.
The Impact You'll Make
As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.
Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it's helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.
Learn more by watching the “What it means to Warrior with us” video, here!
What Success Looks Like
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner.
Show empathy and support to members during difficult healthcare situations.
Provide clear guidance on healthcare plans, billing, and provider options.
Advocate for members by coordinating with providers and insurers to remove barriers to care.
Work collaboratively with internal teams to ensure accurate and seamless service.
Meet performance goals while continuously learning and developing expertise in healthcare navigation.
All other duties as assigned.
What You'll Bring
Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus!
Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.
Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.
Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.
Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health's policies, values and ethics, and protect the sensitive data entrusted to us.
Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.
Why Join Us?
Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience - solving real problems, providing clarity, and ensuring they get the care they need when they need it.
Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.
Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.
Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule - provided you have a home environment suitable for remote work. *(manager approval is required)
Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.
--
#LI-ONSITE
Ready to Make an Impact?
If you're looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that's redefining healthcare navigation.
What's in it for you
Compensation: Competitive base and incentive compensation
Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
$18 hourly Auto-Apply 60d+ ago
Patient Service Representative Contact Center - FT - Remote
Thundermist Health Center 3.1
Remote admitting officer job
General Purpose of Unit: The Call Center is a centralized unit which exists to respond to incoming calls to a multiple site community health center. The Patient Service Representative is required to provide efficient customer service by responding to/handling incoming telephone calls.
Duties and Responsibilities: 1. Answer incoming telephone calls in a fast-paced call center environment a. Schedule, cancel, and reschedule patient appointments as necessary, according to clinical protocols and department workflows, using eClinicalWorks (eCW) scheduling software b. Assess root cause of the inquiry to provide first call resolution c. Determine which calls are appropriate for referral to clinical staff d. Interact with clinical staff (i.e. Nurses, Medical Assistants, etc.) via telephone and instant messaging e. Research patient specific clinical information within the Electronic Medical Record (EMR) (i.e., related to prior visits, referrals, lab tests, diagnostic tests, etc.) f. Fax/refax test orders to testing facilities as requested g. Send electronic messages (telephone encounters) to clinical staff according to workflows Frequency: Daily 2. Mail welcome letters and appointment cards to new patients. Frequency: As required 3. Decision making a. must follow clinical protocols by asking pertinent questions to collect patient data/information
b. recognize an emergent situation and triage call to appropriate clinical department
Confidentiality of Information:
Patient service representative has full access to patients' Protected Health Information (PHI) and is required to adhere to all policies and procedures of confidentiality and privacy as required by HIPAA (Health Insurance Portability and Accountability Act of 1996)
Competencies/Standards:
Individual performance benchmarks are subject to change by management as technological, workflow or other efficiencies are realized (see addendum A)
Position Qualifications 1. Required Qualifications:
a. High School Diploma or G.E.D b. Strong written and verbal communication skills c. Professional telephone etiquette; ability to demonstrate and maintain professional customer service skills including empathy, patience and courtesy d. Must be able to work independently and with minimal supervision
e. Must be able to perform telephone and computer tasks with appropriate speed and accuracy f. Must be able to multi-task (i.e., accurately research and document call while speaking on the telephone) g. Must be able to develop and maintain cooperative and courteous working relationships with staff throughout the organization h. Ability to analyze complex provider schedules and workflows i. Ability to meet performance standards of a fast-paced call center 2. Preferred Qualifications: a. Bi-lingual capability preferred b. Prior experience working in a medical/clinical setting c. Prior customer service experience d. Prior experience as a medical receptionist or medical assistant e. Familiarity with medical terminology
Dimensions: 1. Physical Requirements: Requires sitting for 8 hours per day to perform repetitive tasks 2. Equipment Operation: Close vision (20 inches or less) is required to operate computer and telephone equipment 3. Environment: General office environment with moderate noise level
Work Schedule: Patient Service Representative works 40 hours per week. This may include one evening per week and a rotating Saturday schedule which is equivalent to once per month dependent upon staffing needs
$30k-33k yearly est. 60d+ ago
Patient Registration Specialist (Remote)
Access Telecare
Remote admitting officer job
Who we are:
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health.
We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
What you'll be responsible for:
We are seeking an experienced and detail-oriented Patient Registration Specialist. The Patient Registration Specialist will support the team by accurately capturing patient demographic data and insurance coverage details to ensure correct insurance billing. This role requires a strong understanding of healthcare eligibility processes and insurance verification protocols throughout the assignment.
What you'll work on:
Perform comprehensive patient registration, including obtaining accurate demographic and insurance information from multiple Electronic Medical Record (EMR) systems and entering this info into Access TeleCare's billing system
Verify insurance eligibility and coverage benefits using payer portals, phone calls, and real-time eligibility tools
Identify and resolve issues related to insurance eligibility, including coordination of benefits and out-of-network policies
Escalate complex coverage or registration issues to management or the billing department as needed
Maintain compliance with HIPAA and all regulatory guidelines regarding patient data and insurance handling
Other duties as assigned
What you'll bring to Access TeleCare:
High school diploma required
A minimum of 1-2 years' experience in Revenue Cycle, Registration and Medical Billing
Solid understanding of registration and billing
Knowledge of medical terminology, anatomy, and physiology
Must also have a focus on regulatory and billing requirements
Ability to maintain confidentiality
Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments
Demonstrated proficiency with Microsoft office programs (Excel, Word, and PowerPoint) communication, and collaboration tools in various operating systems
Ability to work effectively under deadlines and self-manage multiple projects simultaneously
Strong analytical, organizational, and time management skills
Flexibility, detail-oriented, and adaptability in a fast-paced environment
Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment
Must be able to remain in a stationary position 50% of the time
About our recruitment process: We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 2 interviews via Zoom. Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
$21k-29k yearly est. Auto-Apply 34d ago
Medical Patient Services Representative
Columbus Oncology & Hematology
Admitting officer job in Westerville, OH
Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team! This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082. Why work for us?
Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered.
We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan.
Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting.
We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations.
What will you do?
Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums.
Provide patients with detailed cost estimates for treatment.
Identify and search for drug manufacturer financial assistance programs.
Collect and post account payments, and reconcile daily payments.
Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions.
What will you need to be successful?
Must have at least two years of experience in medical billing, or patient financial services.
Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint.
Strong understanding of health insurance plans, including payer types, out of pocket responsibility.
An understanding of EOBs (explanation of benefits) and billing statements.
Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations.
Ability to communicate financial information clearly and compassionately to patients and families.
Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
$28k-34k yearly est. Auto-Apply 57d ago
Surgical Scheduler/Registration Specialist
Compass Surgical Partners 4.6
Admitting officer job in Springfield, OH
Website: ***************************
Springfield Regional Outpatient Surgery Center (Springfield OSC) is a Medicare-certified, AAAHC-accredited ambulatory surgery center located in Springfield, Ohio. With four operating rooms and a procedure room, the center provides high-quality, cost-effective outpatient surgical care across specialties including orthopedics, sports medicine, digestive health, general surgery, spine, women's health, plastic surgery, podiatry, and pain management.
Owned and operated in partnership with local physicians, Springfield OSC combines advanced technology with compassionate, patient-centered care in a convenient setting.
Role Summary
The Registration Specialist / Surgical Scheduler supports a seamless perioperative experience by coordinating surgical scheduling, patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment.
Monday-Friday, Full-time position. 8 hour daily shifts.
What You'll Do
Schedule surgical procedures and preoperative appointments in accordance with physician availability, staffing, and equipment needs
Monitor schedules, identify conflicts, and communicate changes to appropriate departments
Register patients accurately, verifying demographics, insurance, and required documentation
Collect copayments and input patient information into scheduling and registration systems
Greet patients and visitors; answer phones and respond to in-person and telephone inquiries
Coordinate front desk and reception area activities to support efficient center operations
Assemble and maintain patient medical records and ensure confidentiality
Communicate professionally with patients, families, physicians, and staff (using translators as needed)
Support quality improvement, safety, and risk management initiatives
Maintain organization and cleanliness of the front desk and nourishment areas
Perform clerical and administrative duties, including supply management and record maintenance
Perform other duties as assigned
What You'll Bring
High school diploma or GED required; healthcare or surgical scheduling experience preferred
Strong organizational, multitasking, and communication skills
Ability to manage competing priorities in a fast-paced healthcare environment
Proficiency with Microsoft Windows-based systems and scheduling/registration platforms
Current BLS certification
Physical Requirements
Ability to lift up to 50 pounds
Prolonged standing, walking, sitting, and frequent use of hands and arms
Ability to bend, stoop, kneel, crouch, or balance as needed
Why Compass Surgical Partners?
Compass Surgical Partners is a leading, independent, full-service ambulatory surgery center (ASC) development and management partner. An exclusive partner for premier health systems, Compass has built a nationwide portfolio of ASC joint ventures with health systems and physicians. Compass' experienced leadership team has developed more than 250 ASCs over the past three decades, making it the partner of choice for high-performance ASCs. Differentiated by a proven track record of success and an agile, aligned operating model, Compass Surgical Partners aims to create strong partnerships that improve the lives of patients and providers. Learn more at *******************
Compass Surgical Partners is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law.
If you require reasonable accommodations during the application or hiring process, please contact us directly at *******************.
$26k-32k yearly est. Auto-Apply 9d ago
Patient Service Representative - Springfield Women's Health - Medical Office
Bon Secours Mercy Health 4.8
Admitting officer job in Springfield, OH
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
About Us
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.
The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
Essential Functions:
Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
Ability to answer internal and external calls in a friendly and helpful manner
Must possess the ability to troubleshoot and resolve problems promptly
Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
Other duties as assigned
Education:
High School Degree or GED
Experience:
Prior experience in the healthcare field or a related area is preferred but not required
Knowledge of medical terminology preferred but not required
Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required
Skills & Abilities:
Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
Engage with staff and patients in a professional manner
Basic math skills
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
MH East Obstetrics and Gynecology
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a
ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for
Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$29k-33k yearly est. 54d ago
Patient Service Representative
Zoll Lifevest
Admitting officer job in Lancaster, OH
Patient Service Representative (PSR)
*Daytime availability preferred!
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
$28k-34k yearly est. Auto-Apply 60d+ ago
Patient Services Representative I
Cleveland Eye Clinic 4.7
Admitting officer job in Beechwood Trails, OH
Job DescriptionDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.
Schedule:
What you will be doing
Greet and check in patients in a friendly, courteous, and professional manner.
Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
Prepares paperwork for patient visits.
Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
Acts as a liaison between patients, guests, back office staff and providers.
Reconciles cash against daily charge and cash reports.
Schedule and confirm patient appointments as needed.
Create, distribute, and file new patient charts/medical records.
Perform clerical tasks such as copying, sorting, scanning, and faxing.
Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
Perform any other duties as assigned
What you know Required
High school diploma or GED
Strong verbal and written communication skills
Desire
Telephone operator or high call volume experience
Entry Level
BSM Consulting : New Employee Orientation
1st Health Compliance Training (as required)
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress
Inspirational culture