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Admitting officer skills for your resume and career

Updated January 8, 2025
4 min read
Admitting officer example skills
Below we've compiled a list of the most critical admitting officer skills. We ranked the top skills for admitting officers based on the percentage of resumes they appeared on. For example, 36.1% of admitting officer resumes contained patients as a skill. Continue reading to find out what skills an admitting officer needs to be successful in the workplace.

15 admitting officer skills for your resume and career

1. Patients

Here's how admitting officers use patients:
  • Registered patients in the emergency room, interviewed and informed patients of financial responsibility and collected deductibles.
  • Registered patients according to policies and procedures to ensure accurate and timely information for billing.

2. Hospital Policies

Hospital policies are a set of rules and regulations that the hospital staff, management, and incoming patients and attendants need to abide by. These policies are in place to ensure that the hospital does not take any illegal, illogical, irrational, or unethical decisions when caring for the patients.

Here's how admitting officers use hospital policies:
  • Conducted patient interviews and explained all hospital policies.
  • Answered inquiries regarding hospital policies and procedures.

3. Medical Terminology

Here's how admitting officers use medical terminology:
  • Maintain confidentiality of sensitive information, medical terminology, and billing questions.
  • Investigated insurance claims and decoded medical terminology on a daily basis when separating doctor s referrals into two different departments.

4. HIPAA

Here's how admitting officers use hipaa:
  • Obtained and registered patient information appropriately, respecting HIPAA regulations.
  • Educate staff in maintaining HIPAA and Privacy guidelines.

5. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how admitting officers use patient care:
  • Manage staff of 20 to ensure excellent patient care.
  • Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

6. Patient Insurance

Here's how admitting officers use patient insurance:
  • Verified patient insurance information and updated patient records as needed.
  • Verify patient insurance, update in system to be transferred to billing department.

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7. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how admitting officers use data entry:
  • Lighted data entry and data retrieval, lighted billing, insurance verification.
  • Use of multi-line phone system as well as data entry.

8. Front Desk

Here's how admitting officers use front desk:
  • Promoted from front desk to assistant supervisor to supervisor in under three years, over several other more senior employees.
  • Provide leadership and supervision to ensure that Front Desk operations promote optimum financial practices in a customer-friendly environment.

9. Epic

Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.

Here's how admitting officers use epic:
  • Utilize EPIC, WEB DENIS, and other databases to collect and verify patient information...
  • Capture signatures for the Medicare Important, Consents, HIPPA, and Observations Brochures Verified Insurance Answered phones Epic EHR

10. Medicaid

Here's how admitting officers use medicaid:
  • Worked with Medicare, Medicaid and commercial insurances to verify insurance information for accuracy and completeness and resolved discrepancies as needed.
  • Provide assistance to patients by applying for Medicaid programs, Social Security Disability, Medicare savings programs and drug replacement applications.

11. Patient Confidentiality

Patient confidentiality refers to the obligation of professionals who have access to personal and medical records or communications of patients during consultation or treatment, to keep this information confidential and not disclose it to third parties unless the patient has express permission granted for such disclosure.

Here's how admitting officers use patient confidentiality:
  • Collected pertinent data while maintaining patient confidentiality in accordance to HIPPA.
  • Demonstrated the ability to maintain composure and work efficiently in a fast-paced environment while maintaining strict patient confidentiality.

12. Insurance Verification

Here's how admitting officers use insurance verification:
  • Obtain all necessary information and prepares all required forms for preadmission and admission registration, including insurance verification.
  • Obtain demographical and insurance data to facilitate the needs of billing and insurance verification process.

13. Computer System

Here's how admitting officers use computer system:
  • Scheduled appointments, registered incoming patients, entered physicians orders into computer system and prepared daily schedules for multiple physicians.
  • Recorded and complied scheduling information on hospital and departmental computer systems and reviewed and verified accuracy of patient information.

14. Insurance Benefits

Here's how admitting officers use insurance benefits:
  • Explain insurance benefits/patient financial responsibility.
  • Provided customer service, data intake and evaluation, insurance benefits verification, persistent claims follow-up, and payment resolution.

15. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how admitting officers use customer service:
  • Provided customer service and patient privacy.
  • Performed a high volume of patient registrations with a high level of customer service.
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List of admitting officer skills to add to your resume

Admitting officer skills

The most important skills for an admitting officer resume and required skills for an admitting officer to have include:

  • Patients
  • Hospital Policies
  • Medical Terminology
  • HIPAA
  • Patient Care
  • Patient Insurance
  • Data Entry
  • Front Desk
  • Epic
  • Medicaid
  • Patient Confidentiality
  • Insurance Verification
  • Computer System
  • Insurance Benefits
  • Customer Service
  • Meditech
  • Patient Registration
  • Physician Orders
  • Insurance Eligibility
  • Hippa
  • Patient Demographics
  • Patient Flow
  • Mpac
  • Identification Labels
  • Departmental Policies
  • Financial Data
  • Scheduling Appointments
  • Insurance Coverage
  • Demographic Data
  • Insurance Data
  • CPT
  • Inpatient Admissions
  • ICD-9
  • Funeral Homes

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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