Learning and Development Manager
ADP job in Louisville, KY
ADP is hiring a Manager, Learning Delivery. Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to make your mark? In this role, you will lead a team responsible for the delivery of learning offerings to associates and contractors through the MyLife Advisors Service Center. You will ensure that our Learning Delivery offerings effectively support the needs of the business by focusing on process improvements, identifying operational efficiencies, and providing an effortless modern learning experience for the associates and contractors.
Daily, you will collaborate with Leaders both in the MyLife Advisors Service Center and the business units they support to ensure alignment and successful execution of learning deliverables. Coach, mentor, and support continuous learning and staff development that enhances individual performance and team capabilities.
Integrity, resilience, positivity, and agility are must-haves in this role. Integral to this is the responsibility to provide input in the instructional design process, identify and incorporate delivery innovations, seek out and incorporate feedback, provide robust thought leadership specific to modern learning delivery methods, and lead medium to large-scale projects.
Responsibilities:
US & Global MyLife Advisors Service Center Training Strategy
The Manager, Learning Delivery reports to the VP, MyLife Advisors. The primary focus of this position is to support all global and regional teams with the training of their associates by focusing on associates' training and development to help them be successful in their role. It is expected that this person will provide a training strategy for MyLife Advisors Service Centers to help the overall financial and client goals. The goal is to deliver the maximum value in the shortest sustainable lead time while providing the highest possible quality to your internal stakeholders. The Manager, Learning Delivery is responsible for the associate's learning experience and development.
* Coach and Develop High Performing Teams. You will lead, coach, and mentor a team of Trainers and Service Coaches responsible for delivering training to ADP associates and contractors.
* Leverage Data to Make Strategic Decisions. You will monitor the performance and operating standards of the team. Capture and analyze a broad range of metrics to provide insights, demonstrate impact, and drive continuous improvement.
* Build Relationships Across the ADP Family. You will build and cultivate relationships with MyLife Advisors leadership, and create partnerships with ADP Learning communities of practice, HR technology, support, and other groups/leaders.
* Work with Global and Regional Business Owners and Agile Team Leads to assist in achieving objectives through learning and performance solutions.
* Anticipate business unit needs and recommend learning and other interventions to enhance associate performance.
* Design learning solutions for roles based upon audience needs and task analysis that include high-level design documentation, recommended delivery method, curriculum content, and supporting materials to ensure mastery of learning objectives.
* Drive standardization, and instructional design process improvements considering all region's requirements.
* Establish and analyze metrics to monitor the effectiveness and productivity of the associates and communicate status to Global & Regional Business Owners.
* Identify needs for training intervention.
Creating New Content and Continuous Improvement
* Analyze new or changed user tasks due to new product/program/process releases and upgrades.
* Implement new courses, curriculum, and updates to existing materials.
* Conduct development tests to ensure the design fulfills the needs of learners.
* Work closely with Enterprise Learning to design courses and support the deployment of materials.
* Evaluate the effectiveness of training design through the creation of assessments and evaluations that gauge the mastery of learning objectives during and after training.
* Analyze results and make changes to address opportunities.
* Evaluate the need for updates to course materials based on product releases, new functionality, and feedback.
* Recommend prioritization of updates and ensure implementation.
* Plan and implement rollout of associate training.
* Evaluate with Enterprise Learning/Business owners the instructional soundness and content validity of courses.
* Work with Workforce Optimization and Finance to plan and execute training plans for Annual Enrollment and Year contractor expansion.
New Associate Onboarding:
* Ensure new associates are effectively on-boarded.
* Provide input into performance improvement plans by recommending solutions to help close performance gaps.
* Analyze results of training programs to identify areas of weakness and create plans for improvement.
* Performs other related duties as assigned.
TO SUCCEED IN THIS ROLE: Required Qualifications
* Minimum of 5-8 years of relevant work experience required.
* 2-3 years of People Leadership (direct or indirect) and Project Management.
* Management of planning and resource scheduling for training.
* Strong proven leadership and management capabilities.
* Ability to influence others to drive results.
* Strong stakeholder presence with the ability to interact with individuals at multiple levels of an organization.
* Experience in identifying and implementing process improvements and quality controls.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
* Experience noted above, OR
* Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.
BONUS POINTS FOR THESE: Preferred Qualifications
* Growth mindset.
* Knowledge of Agile Frameworks and principles.
* Understanding of the Behavior-Driven Design Principles.
* Knowledge of Benefits, Payroll, Leaves, and Time processes.
* Client-focused and committed to providing World Class Service.
* Excellent written and verbal communication skills.
* Excellent listening skills/good self-awareness.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
* Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
* Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
* Continuously learn through ongoing training, development, and mentorship opportunities.
* Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
* Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
* Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
* Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Relationship Manager - Employee Benefits
ADP job in Louisville, KY
**ADP is hiring a Relationship Manager - Employee Benefits** In this role, you will serve as the single point of contact for a book of business of Group Health Insurance clients. You will own, manage, and service the entire relationship with your clients by serving as a subject matter expert on Employee Benefits, providing proactive, consultative education and support, and ultimately driving exceptional client satisfaction, loyalty, and retention.
The nature of what you do every day will not change - your #1 goal is to manage an assigned book of clients, serving as an insurance/employee benefits expert, providing trusted service and valued insights. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? **Apply now!**
**To learn more about Client Services at ADP, watch here:** ********************************************
**What you'll do:** _Responsibilities_
**What you can expect on a typical day:**
+ **Relationship Management** :
+ You will serve as the client's primary contact, acting as a liaison, serving as an internal client advocate.
+ Maintain a comprehensive understanding of your dedicated client's group health portfolio and other ADP services and coordinate communication among various business partners.
+ Act as a liaison between clients and ADP, collaborating with other ADP partners including Product Management, Implementation, Payroll, Sales and more.
+ Own the client relationship by building trust, rapport, and understanding the insurance needs of your dedicated book of business.
+ Provide proactive, personalized, strategic support and act as the primary contact between clients and insurance carriers to ensure a seamless client experience.
+ **Group Benefit Support & Administration:**
+ Continually provide insurance expertise to your clients by managing benefit renewals, supporting Open Enrollment, and preparing quote proposals & benefit guides.
+ Assist clients in the design and implementation of their employee benefits programs, including group health, dental, vision, life, disability insurance and other ancillary coverages.
+ Handle all aspects of benefits renewals, including negotiating with carriers to secure the best rates and terms for clients.
+ Conduct virtual meetings with clients to review their benefits plans and make recommendations for improvements or changes.
+ Resolution support for benefit service issues such as enrollments, carrier billing, coverage, and claims.
+ Maintain accurate and up-to-date records of all client interactions, benefits plans, and compliance documentation.
+ **Client Retention:**
+ Maximize client retention by working with clients, carriers, and external ADP partners to resolve issues that may impact the client relationship.
+ You will proactively ensure client satisfaction through regular touchpoints soliciting feedback on existing group health benefit offerings and future needs, acting as appropriate (ie: quoting, upselling, remarketing).
+ You'll ensure appropriate utilization and consistent execution of tools, communications, processes, client retention activities, and metrics.
**TO SUCCEED IN THIS ROLE:** _Requirements_
+ At least 2-3 years of related insurance experience
+ Life & Health Insurance Producer License
A college degree is great but not required. What's more important is having the skills to do the job.
**Bonus points for these:** _Preferred Qualifications_
+ Previous insurance industry experience with a brokerage or agency environment
+ Experience with Benefits Administration platforms: Ease, Employee Navigator, Flock
+ Experience with insurance quoting platforms: Zywave
+ Relationship/Account management experience
+ Demonstrated proficiency in managing client relationships with multiple products.
+ Extensive experience building relationships and understanding a client's needs.
+ Prior experience managing service recovery.
+ Expert knowledge of ADP's infrastructure and ADP's traditional and new product/services in business processing and outsourcing
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, dynamic environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply today!**
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $47,400.00 - USD $96,300.00 / Year*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Advisor Service Representative - Client Service
ADP job in Louisville, KY
Title: Advisor Service Representative I Developing and maintaining the confidence of the RS advisor channel is an essential component to the success of ADPRS. The Advsior Service Representative role supports advisor-centric and associated client related inquiries with a concentration in RS Advisor Services for generalist and prospecting advisors; demonstrated understanding, operational aptitude, and application of advisor and client services driving retention, growth, and ADP's overall value proposition. Employee must exhibit aptitude and application of all service tools and systems available and demonstrate effective communication skills in written and verbal formats. Overall ability to recognize and connect Advisor with Sales and others within the organization to support retention and growth; ability to communicate ADP's value proposition within a continuous learning environment; The Advisor Client Service Specialist is responsible for developing and maintaining effective relationships with ADP clients and advisors and is the direct service contact for retirement plan services. The Advisor Service Representative is responsible for communicating service delivery, providing assistance on day-to-day retirement plan administration, troubleshooting plan issues, and discussing the impact of select legislative requirements. The Advisor Service Representative ensures the delivery of optimal service, satisfaction and retention.
Essential Duties - Responsibilities:
* Act as the primary contact retirement plans with an emphasis in advisor services regarding day to day record keeping matters and provides prompt customer service. Proactively communicates regularly with advisor and client to evaluate and ensure delivery of optimal service, satisfaction and retention. Working knowledge of 401k, call center, relationship management or similar experience. Shows knowledge of Testing, how systems relate, resolves general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues appropriately, sends issues to advanced support appropriately. Applies strategies where approprieate to advisors and clients for plan enhancements, additional business and overall retention and discusses these benefits with the advisor and client. Maintain a basic understanding of the types of investments in each retirement plan and be a conduit for advisor and client questions.
* Proactively discuss products and services, and plan design with advisors and plan sponsors. Assist advisors and sponsors with requests for plan changes and ensure the necessary project plans are followed through to completion.
* Schedules Education Program for participant education workshops with the plan sponsor. Request employee education workshops and literature. Schedules CGT training for PAs and advisors.
* Communicate compliance testing results and recommend options to improve results (if necessary). Monitor plan documents for adherence to applicable rules and regulations.
* Assist clients in complying with year end requirements such as minimum distribution requirements, forfeiture reallocation, 5500 preparation and Audit Package preparation and reconciliation.
* Proactively initiates conversations related to compliance testing, training and plan design. Actively looks at client criteria for plan reviews, and proactively contacts client to discuss option to increase retention and client loyalty. Meets with internal business partners to coordinate proactive contacts with new clients to initiate seamless transition into service organization. Organizes follow up as necessary on key proactive initiatives to ensure that client expectations are met and deliverables to the client are achieved. Provides feedback to management on results of proactive key initiatives and offers suggestions for further development.
Education - Experience:
* Preferred Bachelor's Degree
* 0 to 1 Years of Directly Related Experience
* Experience in a client service environment required. ADP payroll and 401(k) experience is preferre
* Experience noted above, ORMilitary Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
* Preferred Bachelor's Degree
* 0 to 1 Years of Directly Related Experience
* Experience in a client service environment required. ADP payroll and 401(k) experience is preferred.
* Banking Experience
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Account Executive - Major Accounts
ADP job in Louisville, KY
ADP is hiring a Sales Representative, Major Accounts. * Are you ready to control your financial future with unlimited upside earnings potential? * Do you want a lasting career with a company that offers autonomy to run a book of business, flexibility to make your own schedule, and gives you work-life balance?
* Are you looking for continuous learning and the opportunity to invest in yourself?
If so, then this may be just the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will sell human resources technology within a designated geographic territory to cultivate new business opportunities and drive strategic discussions around Human Capital Management (HCM) initiatives for companies with 50 -- 150 employees. You will manage complete sales cycles, sell ADP's suite of solutions (40+ products and services) to executives, and accurately forecast your sales pipeline. ADP is here to support you and your goals with continuous sales training and the latest technology to set you up for success as you manage your book of business.
You'll spend most of your time doing what you do best -- selling in the field. But that's not all. You'll also document and manage multiple sales cycles, sticking with the process through implementation until your new business is up and running on the solutions you sell. As you see more and more deals cross the finish line, you'll reap the rewards with industry-leading compensation, benefits, luxurious incentive trips, and awards. As you strive to grow your career, leaders will back your desire to pursue advancement and provide continual sales training.
What you'll do: Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE: Required Qualifications
* Proven Winner. You have an impressive track record of closing sales, winning clients, and managing a territory.
* Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
* Confidently Fearless. You embrace opportunities, take risks, and challenge the status quo.
* Entrepreneurial Spirit. You're a natural leader, resourceful, thrive under pressure, and bounce back quickly.
* Trusted Advisor. You build relationships, live integrity, and deliver on promises...every time.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
* Two+ years of quota-carrying, outside business-to-business sales experience
* Three+ years of relevant experience in HCM, technology, business equipment, uniform, or software sales.
* Military experience -- skills including teamwork, resilience, negotiation, trust-building, and a "never lose" mentality will help you build team and client relationships, identify solutions, and achieve success.
Bonus points for these: Preferred Qualifications
* Ability to successfully build a network and effectively use social media for sales
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
* Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
* Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
* Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
* Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
* Balance work and life. Resources and flexibility to more easily integrate your work and your life.
* Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
* Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
* Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today!
#LI-Hybrid
#LI-AW1
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Senior Instructional Designer
ADP job in Louisville, KY
**ADP is hiring a Senior Instructional Designer** In this position you will focus on designing and developing all learning solutions, including instructor-led, self paced, web-based and blended learning. Analyze, design, develop and evaluate client and associate functional, technical, or skills training that allows for the effective and efficient use of systems, tools, and processes to provide clients and associates with the skills required to perform their job tasks. Partner with BES and regional associates to understand and analyze learning needs. Design and develop training curriculum using appropriate instructional development methods. Research, design, develop, and maintain training materials and supporting media. Facilitate developmental tests and pilot sessions to ensure effective learning of the performance-based objectives.
**RESPONSIBILITIES** :
+ Develop and maintain course materials including instructor manuals, participant guides, eLearning, train the trainer materials, job aids, evaluations, tests.
+ The ability to work independently throughout this stage.
+ Design learning solutions based upon audience needs and task analysis that include high level design documentation, recommended delivery method, curriculum content, and supporting materials to ensure mastery of learning objectives.
+ Ability to work independently throughout this stage including the design of instructionally sound eLearning.
+ Working with Manager, drive standardization and instructional design process improvements.
+ With senior staff guidance, establish, implement, and maintain instructional design methodologies, tools, and best practices.
+ Identify need for training intervention.
+ Analyze new or changed user tasks due to new product/program/process releases and upgrades.
+ Conduct task/impact analysis using standard department techniques ie. surveys, focus groups, interviews,etc.
+ Independently perform the above and handle more complex training interventions. Implement new courses, curriculum, and updates to existing materials.
+ Conduct development tests to ensure design fulfills needs of learners.
+ Communicate design methodology to Learning Services and coach them to properly deploy materials.
+ Evaluate the effectiveness of training design through the creation of assessments and evaluations that gauge the mastery of learning objectives during and after training.
+ Analyze results and make changes to address opportunities.
+ Evaluate need for updates to course materials based upon product releases, new functionality, and feedback.
+ Recommend prioritization of updates and ensure implementation.
+ Evaluate new design tools and applications and determine the best solution.
+ Submit recommendations; plan and implement rollout.
+ Coach and mentor team members
+ Performs other related duties as assigned
**QUALIFICATIONS REQUIRED:**
+ Bachelor's Degree or equivalent in education and/or experience
+ 3-5 years of directly related experience (i.e. instructional development, adult learning theory, technical writing)
+ Training and/or experience in instructional design.
+ Experience developing courseware in blended learning environment.
+ Expertise using instructional design tools such as Articulate 360 (primarily Storyline), Camva, Camtasia, Audacity, and/ or Captivate.
+ Operate independently to analyze, design, and develop learning solutions applying proven instructional design methods and practices.
+ Experience in using Microsoft Office 365 products: PowerPoint, Excel, Word, OneNote.
**PREFERRED QUALIFICATIONS:** Preference will be given to candidates who have the following:
+ Key Success Factors: Adaptability Alignment Collaboration Ethics/Integrity Innovation Performance Management Process & Project Management Professional / Technical Expertise Results Orientation Service Orientation / Client Focus Talent Development
+ Major Area of Concentration - Instructional, Development, Training, Education or Communication preferred Training in instructional design required Industry certifications such as ASTD or Langevin preferred
+ Experience in developing courseware/curricula in a blended learning environment preferred. Ability to independently design and develop instructionally sound learning solutions in multiple modalities required. Experience with ADP products/industry a plus.
+ Skills & Abilities: Excellent written and verbal communication skills Ability to complete projects/development in accelerated timeframes, which includes multi-tasking, prioritizing and project management Instructional development tools: Captivate, Articulate, Perception, MS Office suite. Experience with analysis/data gathering
+ Possess instructional design skills
+ Ability to work with all levels of the organization, relationship building and interpersonal skills
+ Knowledge of HTML, XML and Java a plus
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $0.00 - $0.00 / Year*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Lead Technical Project/Program Manager
ADP job in Louisville, KY
**ADP is hiring a Lead Technical Project/Program Manager.** + _Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued?_ + _Are you looking for an opportunity to make a difference by using your communication, problem- solving, and project management skills to drive results for our clients and our business?_
+ _Are you looking for an inclusive environment with a culture of collaboration and belonging?_
_Well, this may be the role for you. Ready to make your mark?_
_In this role, you'll lead technical content projects and programs - often involving internal systems and tools, strategic client-facing software applications, and GenAI solutions by planning, organizing, controlling, and deploying key milestones, deliverables, and resources according to business goals. You'll collaborate closely with technical content authors, content and information architects, product developers and owners, and data scientists, and use specific templates and techniques to manage through the preferred project life cycle to ensure business goals and objectives are accomplished within designated timeframes and budgets._
_The nature of what you do every day will not change -- your #1 goal is to lead technical content and adjacent teams to successfully deliver on their initiatives. Still, every day will be different because the teams you work with and solutions you provide will vary as they deliver on ADP's technical content roadmap._
_To thrive in this role, you have a way with project team members that builds rapport, establishes trust, communicates technical information in a digestible manner, and shines with professionalism. You will manage the project team and all project phases, including initiation, planning, execution, monitoring, control, and closure. When your work is done successfully, your KPIs will be met or exceeded, and your project team sentiment will make you proud. We'll also have a healthy dose of fun along the way. Not only can you find a career here but friendships that last in a company that values inclusion._
_Ready to #MakeYourMark?_ **_Apply now!_**
**_WHAT YOU'LL DO:_**
**_What you can expect on a typical day:_**
**_Be a True Partner._** _Do you want to be the ultimate relationship builder? You'll manage large cross-functional project teams and communicate with key stakeholders. You'll develop strong partnerships and working relationships at all levels of the organization, internally and externally._
**_Collaborate and Connect._** _Are you looking to learn and grow as a part of a team? You'll work within agile environments, adhering to scrums or other iterative development cycles, to lead and influence initiatives and projects. You'll provide strategic insights that enable efficient execution of project deliverables and milestones, including managing the full life cycle of projects._
**_Think Like a Client, Act Like an Owner_** _. Not afraid to be the owner of your project? You'll provide analysis and status reports of projects and programs, including business cases, ROI, and performance metrics that measure the success of technical projects. You'll identify risks and opportunities, raise and manage escalations, and ensure visibility into project and program health across all stakeholders._
**_Create and Innovate._** _Do you want to champion best practices and process improvement_ ? _You'll use critical thinking and problem-solving skills to approach new situations. You'll continuously assess how technical teams work - identifying opportunities to improve processes, optimize workflows, and enhance how work is organized, assigned, tracked, and reported. You'll drive process improvements that strengthen collaboration and efficiency, and delivery quality._
**Experience.** You have 8+ years of experience in relevant project management skills gained and developed in the same or similar role.
**TO SUCCEED IN THIS ROLE:**
+ Enterprise-level experience successfully leading multiple, highly complex, medium to large cross-functional, multi-year projects concurrently
+ Strong knowledge of project management processes, tools, and structured methodologies
+ Demonstrated experience with defining project metrics, measuring the results, evaluating success of projects and communicating results to stakeholders, including providing project analysis and status reports such as business case, ROI, and post-project reviews
+ Experience working with development teams, including an understanding of agile methodologies
+ Experience driving timeliness and budgets, and proactively leading communication with cross-functional stakeholders and team members throughout the project including setting up and facilitating meetings to keep things moving forward
+ Proven ability to assess, manage, resolve, and escalate (when necessary) risks and issues.
+ Excellent at managing multiple, changing, competing priorities
+ Adept at guiding and inspiring others in a consultative approach and driving collaboration and client focus with the project team and internal partners
+ Experience with metadata and tagging to organize information and experience with IXIAXOFT or other component content management system
+ Strong team leadership and ability to delegate responsibility to all levels of the project team, be direct, and hold the team accountable for deliverables
+ Ability to manage across formal organizational lines
+ Excellent interpersonal skills with demonstrated ability to work with and communicate confidently with stakeholders at all levels, both verbally and in writing
+ Excellent negotiation and facilitation skills, including effectively communicating with multiple functions/organizations to identify and negotiate required resources
+ Proficient with Microsoft Office Suite
+ Experience coaching, training, and mentoring other team members
+ Current PMP, PgMP certification
+ You'll have a bachelor's degree or equivalent.
For additional comfort in the role:
+ Experience with Jira, Financial Force, Anaplan, Confluence, or similar tools
+ You have experience in the Human Capital Management (HCM) Industry and/or knowledge and understanding of payroll
+ PHR, SPHR, CCP, CBP, HCS, or other similar certifications from highly recognized professional learning institutions
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, dynamic environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest** . Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impact upon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply today!**
Find out why people come to ADP and why they stay: ****************************
(ADA version: **************************** )
\#LI-JR3
\#LI-Hybrid
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $74,100.00 - USD $150,300.00 / Year*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Retirement Plan Consultant - ERISA
ADP job in Louisville, KY
Responsible for the formulation and maintenance of retirement plan documentation. Interprets key legislation impacting the RS business function and client base as it relates to 401(K). Effectively communicates internally and externally.
RESPONSIBILITIES:
For new clients, analyze existing plan documentation to identify plan provisions, features, and benefits. Identify any issues with plan documentation that could lead to plan qualification issues and address with client.
Create new plan documents and client account agreements as applicable for new business clients including all ancillary service schedules.
Maintain plan documents for assigned clients for any legislative or regulatory changes as necessary. create and maintain any client requested plan document or service agreement amendments.
Consult with clients on plan design and operational questions.
Identify, research, and communicate any regulatory compliance issues for assigned clients based upon understanding of applicable laws and regulations.
Maintain familiarity with applicable laws and regulations. Understand new laws and regulations and how they relate to client base. Communicate new laws and regulations to clients
Consult with the various business groups including client service, operations, and new business, about ERISA issues that affect their individual job functions
Works on projects designed to ensure ERISA compliance for new processes, products, procedures and regulatory changes.
Research and resolve ERISA questions from internal clients through the various ERISA Mailboxes for pooled client base.
QUALIFICATIONS REQUIRED:
Education: Bachelor's Degree Preferred but not required, education plus experience
Experience: 3 - 5 Years
Preference will be given to candidates who have the following:
+ Understanding of ERISA Law and related regulatory guidance from IRS/DOL
+ Industry Designations (QKA, QPA, CPC)
+ Advanced degrees (JD, MBA)
+ Understanding of Recordkeeping requirements for qualified plans
+ Understanding of plan document requirements and
+ Ability to analyze complex issues and identify solutions
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Junior Account Executive
ADP job in Louisville, KY
**ADP is hiring a Digital Sales Associate.** + Are you ready for your next best job where you can control your financial future -- and achieve that perfect work-life balance you've been searching for? + Does access to the latest tools and technology to assist with sales excite you?
+ Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?
**Yes? We had a feeling this could be a perfect match. Don't just take our word for it... read on and see for yourself!**
As a Digital Sales Associate, you will sell ADP solutions, including payroll, tax, human resources, and benefits to new and existing clients using the latest digital technology. You will serve as a consultative business partner introducing ADP's leading solutions to Chief Financial Officers, Human Resources and Payroll Administrators, Small Business Owners, and more at companies ranging from Fortune 100 organizations to small, innovative businesses. You'll provide expert guidance and use your entrepreneurial spirit to build your book of business. In addition, we are known for our high-quality sales training and will teach you how to use the latest technology to set you up for success.
To start, your leader will provide daily goals around the number of dials, talk time, and appointments set -- all to get you off to the best start possible. As you prove yourself and settle into the role, you'll find autonomy, flexibility within your daily schedule, work-life balance (a set schedule Monday -- Friday, no weekends!), and virtual appointments in a role that does not require travel. Let's also not forget the uncapped commission, incentive trips, and promotional opportunities in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and a highly respected tech company.
**Ready to #MakeYourMark? Apply now!**
To learn more about Sales at ADP, watch here: ********************************
**WHAT YOU'LL DO:** _Responsibilities_
+ **Grow Our Business While Growing Yours.** You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
+ **Turn Prospects into Loyal Clients and Raving Fans.** You will implement a sales strategy targeted at decision- makers and business owners to build a network and capture new business.
+ **Deepen Relationships Across the ADP Family** . In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts.
+ **Collaborate Daily.** You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
**TO SUCCEED IN THIS ROLE:** _Required Qualifications_
+ Acumen Using New Tools. You are a quick learner when it comes to learning new tools and technology. You believe in the power of leveraging insights and real-time data to assist clients and prospects throughout their buying journey.
+ Positive Self-Starter. You have an upbeat, persistent style and the ability to make a proactive, strategic outreach without fear of rejection. Ability to manage your time and present your ideas in a clear professional manner while leveraging go-to-market technology throughout the sales process.
+ Continuous Learner. You're always learning, growing, and questioning what was done in the past to make things better.
+ A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience includes:
+ Two or more years of previous sales experience or completion of a sales internship
+ Military experience -- skills including teamwork, resilience, negotiation, trust-building, and a never lose mentality will help you build team and client relationships, identify solutions, and achieve success.
**BONUS POINTS FOR THESE:** _Preferred Qualifications_
+ Prior quota-carrying experience
+ Demonstrated ability to successfully build a network via social platforms
+ Experience with video platforms.
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
+ Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
+ Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
+ Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ Balance work and life. Resources and flexibility to more easily integrate your work and your life.
+ Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
+ Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
**What are you waiting for? Apply today! jobs.adp.com**
**Diversity, Equity, Inclusion - Equal Employment Opportunity at ADP** : ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone based on a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
**\#LI-MM2**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Client Support Specialist - Dec 2025 / May 2026 Grads
ADP job in Louisville, KY
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
POSITION SUMMARY:
Client Service Specialist is responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retirement plan services. The Client Service Specialist is responsible for communicating with clients regarding service delivery, providing assistance on day-to-day retirement plan administration, troubleshooting plan issues, and discussing the impact of select legislative requirements. The Client Service Specialist ensures the delivery of optimal service, client satisfaction and client retention.
RESPONSIBILITIES:
* Act as the primary contact for retirement plans regarding day to day record keeping matters and provides prompt customer service. Proactively communicates regularly with client to evaluate and ensure delivery of optimal service, client satisfaction and client retention. Working knowledge of 401k, call center, relationship management or similar experience
* Shows knowledge of Testing, how systems relate, resolves general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues appropriately, sends issues to resolution appropriately. Applies strategies where appropriate to clients for plan enhancements, additional business and overall retention and discusses these benefits with the client. Maintain a basic understanding of the types of investments in each retirement plan and be a conduit for client questions.
* Proactively discuss products and services, and plan design with plan sponsors. Assist clients with requests for plan changes and ensure the necessary project plans are followed through to completion.
* Schedules Education Program for participant education workshops with the plan sponsor. Request employee education workshops and literature. Schedules CGT training for PAs.
* Communicate compliance testing results and recommend options to improve results (if necessary). Monitor plan documents for adherence to applicable rules and regulations.
* Assist clients in complying with year end requirements such as minimum distribution requirements, forfeiture reallocation, 5500 preparation and Audit Package preparation and reconciliation.
* Proactively initiates conversations with clients related to compliance testing, training and plan design. Actively looks at client criteria for plan reviews, and proactively contacts client to discuss option to increase retention and client loyalty. Meets with internal business partners to coordinate proactive contacts with new clients to initiate seamless transition into service organization. Organizes follow up as necessary on key proactive initiatives to ensure that client expectations are met and deliverables to the client are achieved. Provides feedback to management on results of proactive key initiatives and offers suggestions for further development.
QUALIFICATIONS REQUIRED:
* Bachelor's Degree, December 2025 or May 2026 Grads preferred
* At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
* You can work overtime hours during peak seasons.
Preference will be given to candidates who have the following:
* Experience in a client service environment, ADP payroll and 401(k) experience is preferred.
* Demonstrates strong oral/written communication skills. Demonstrates strong listening skills.
* Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and Clarify). Proficiency in using payroll and recordkeeping systems
* Ability to learn quickly, function in a fast paced environment, and work on multiple projects simultaneously.
* Proven relationship-building skills. Strong time-mgmt, organization and problem solving skills.
* Demonstrates strong presentation skills. Ability to coordinate and take the lead on conference calls.
* Ability to guage client satisfaction through scheduled survey's, client visits and day-to-day interaction.
* Bachelor's Degree or its equivalent in education and experience.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Retirement Services Payroll Relationship Specialist
ADP job in Louisville, KY
The Payroll Relationship Specialist is responsible for the set up and delivery of all aspects of client payroll integration. The ability to understand intricate processing requirements, and deliver a set up strategy which will enable the dataflow between ADP's systems to provide an integrated service platform for our clients. The position requires extensive payroll and retirement services knowledge, as well as the ability to resolve complex service and technical issues.
This position requires a daily balance between client facing and back office set up. The expectation is that the payroll specialist will drive the conversation with the client and internal business partners, with regard to all aspects of the payroll set up required. There are tasks required by both ADP and the client, which require clear and concise direction to ensure accuracy. Failure to be able to process payroll contributions accurately and timely, will lead to potential financial exposure, as well as, compliance related issues with regard to the qualification of the client's retirement plan.
ADP's clients who require support of the Payroll Relationship Specialist, are those who reside on the mid and large market service platforms. These clients generally are the largest ADP relationships bringing more than $5 to $50 million in conversion assets and range from $10,000 to over $100,000 in annual revenue.
The ability to understand and troubleshoot moderate to complex payroll/contribution processing issues and provide timely resolution is essential to being successful in this role.
II. ESSENTIAL DUTIES - RESPONSIBILITIES:
* In-depth knowledge of ADP's multiple payroll platforms and the associated system interface to enable the establishment of the appropriate client coding for payroll/401k contribution processing. The ability to work effectively in the variation of payroll interfaces is essential.
* Accurate and timely set up of the payroll/401(k) processing rules to ensure the appropriate deductions occur for the plan, within the compliance and regulatory timing requirements. Limit any potential financial exposure to both, the client and ADP.
* Perform the analysis on the client's payroll platform and develop a strategy for the appropriate set up and employee coding. This includes positioning oneself as the subject matter expert to our client and our internal partners.
* The ability to research complex payroll process issues and develop remediation plans to mitigate any risk to the client and ADP. This includes the ability to perform basic and complex changes to the client's payroll.
* Identify, develop, and drive training based on the needs of our clients and our business. This is especially important when new products or enhancements are launched. The expectation is that our processes continually evolve based on the changes and needs of our business. .
* Access and provide payroll file information, for reporting purposes, to the various business partners who support and service our clients.
* Lead and drive special initiatives and team projects, which may include product planning and/or changes to existing or new payroll platform interfaces.
* Collaborate and partner with on-shore and offshore resources to support the needs of the business and our clients.
* This is a client facing role that may require addressing escalations from the client or internal partners.
* Performs other related duties as assigned.
III. EDUCATION - CERTIFICATION REQUIREMENTS:
* Preferred Bachelor's Degree
* Major Area of Concentration is Business and/or Information Technology.
IV. EXPERIENCE:
* 3 -- 5 Years of Directly Related Experience
* Two or more years' experience working with 401(k) plans as Payroll Relationship Specialist I and/or equivalent. Knowledge of ADP Payroll systems.
Payroll knowledge, client service skills, technical aptitude
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Customer Service Manager II
ADP job in Louisville, KY
ADP is hiring a Key Account Executive. The Key Account Executive (KAE) strengthens the connection with clients through service and consultation. Acts as the Retirement Services subject matter expert for the client and provides consultation to strategically drive results with the goal of increasing client satisfaction and retention. Works directly with the client or advisor and internal teams to oversee and bring resolution to complex client issues. In this position the KAE will ensure the delivery of Service Excellence and the improvement of overall client relationships including client satisfaction and client experience. Understand the perspective of the client and takes proactive steps to maximize client satisfaction, including client outreach programs as applicable. Travel may be required to support client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, build and manage client relationships at all levels to ensure ADP Retirement Services is successfully helping clients achieve their business strategies. Responsible for driving results with clients, with the goal of increasing client experience, advisor experience, participant experience and client retention. Partners with Sales, Implementation, and Operations organization to resolve escalated and complex client issues.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
* Consultant and Business Partner: Functions as a consultant and business partner to assigned client issues, Service/Operational Teams, Sales and Market leadership to evaluate and deliver on client needs.
* Responsible for driving client retention and delivering message to clients and associates regarding the Retirement Services value proposition, creating and executing an issue resolution and retention strategy that will help develop a value-based relationship with each client.
* Participates on task force or project teams that focus on strengthening client relationships.
* Designs and executes improvements for process and procedures so that established goals are met.
* Sets and manages client expectations and activity, including identifying and developing additional service opportunities and coordinating delivery of ADP Retirement services and products.
* Acts as escalation point person overseeing complex client or advisor issues, coordinating internal stakeholders and swiftly bringing issues to resolution.
* Communication: Actively and consistently communicates with clients and internal teams.
* Also, provides continuous inter and intra departmental communications to enhance the market's effectiveness in dealing with critical client issues.
* Works with the Senior Director to develop and implement best practices and on business service challenges, product quality and solutions to enhance service delivery.
* Revenue Generation: Is responsible for the needs analysis and presentation of new and optional products and services to the client base which can help the Market reach its revenue goals and further add to the overall value proposition and client experience of the base.
* Financial Analysis: Conducts financial analyses of client relationship and provides to client and internal service team with perspective on the value of services provided, as needed.
* Performs other related duties as assigned.
QUALIFICATIONS REQUIRED:
* Over 5 Years, Up to 8 Years of service or relationship management experience in a fast-paced service environment.
* Within years of experience, must possess at least 5 years of successful business leadership experience.
* Progressive management experience in consulting or large corporate environment.
* Experience or familiarity in the Retirement Services industry a must.
* Must have experience with multiple larger complex clients or advisor relationships and dealing with a broad range of HR-related areas at senior levels of organizations.
* Bachelor's Degree or its equivalent in education and experience
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
* Strong understanding of the 401(k) product and industry. ASPPA QKA, QPA, or CPC credential preferred, but not required.
* Demonstrated ability to drive results through individual efforts and influencing others, without authority over them.
* Strategic Thinking - demonstrated ability to assess needs and provide innovative solutions to assist clients in meeting their business objectives through the use of ADP's products and service.
* Communication-able to interact with all levels in an organization including plan participants, managers and executives. Ability to act as the liaison between clients and ADP Retirement Services.
* Problem-solving and Collaboration: experience in identifying, solving and executing problem resolution. Must possess strong financial and business acumen and savvy.
* Understands and is able to explain client pricing and profitability.
* Responds to internal and external requests for financial, client service, and other reporting requirements.
* Is able to manage multiple priorities and deliver high-caliber results.
* Demonstrated ability to lead others through tough situations.
* Ability to work under pressure with tight time frames.
* Excellent verbal and written communication skills, including presentation skills.
* Must possess an executive presence and skills to build strong, working relationships from front-line people to Senior Executives across business units and with clients
* Must possess thorough knowledge and appreciation of quality and execution with a focus on a team-based approaching using collaboration.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Entry Level Outside Sales Representative
ADP job in Louisville, KY
ADP is hiring a Sales Representative, Small Business Services. * Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways. * Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success?
* Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: *******************************
What you'll do: Responsibilities
* Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
* Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
* Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
* Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE: Required Qualifications
* Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
* Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
* Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
* One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
* Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Bonus points for these: Preferred Qualifications
* Prior quota-carrying experience
* Ability to successfully build a network and effectively use social media for sales
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
* Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
* Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
* Continuously learn through ongoing training, development, and mentorship opportunities.
* Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
* Balance work and life. Resources and flexibility to more easily integrate your work and your life.
* Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
* Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
* Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today!
#LI-KW1
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Calling Dec 2025 Grads for Entry level Sales (Base salary + uncapped commissions + incentives + trips + full benefits)
ADP job in Louisville, KY
**ADP is hiring a Digital Sales Associate.** + Are you ready for your next best job where you can control your financial future -- and achieve that perfect work-life balance you've been searching for? + Does access to the latest tools and technology to assist with sales excite you?
+ Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?
**Yes? We had a feeling this could be a perfect match. Don't just take our word for it... read on and see for yourself!**
As a Digital Sales Associate, you will sell ADP solutions, including payroll, tax, human resources, and benefits to new and existing clients using the latest digital technology. You will serve as a consultative business partner introducing ADP's leading solutions to Chief Financial Officers, Human Resources and Payroll Administrators, Small Business Owners, and more at companies ranging from Fortune 100 organizations to small, innovative businesses. You'll provide expert guidance and use your entrepreneurial spirit to build your book of business. In addition, we are known for our high-quality sales training and will teach you how to use the latest technology to set you up for success.
To start, your leader will provide daily goals around the number of dials, talk time, and appointments set -- all to get you off to the best start possible. As you prove yourself and settle into the role, you'll find autonomy, flexibility within your daily schedule, work-life balance (a set schedule Monday -- Friday, no weekends!), and virtual appointments in a role that does not require travel. Let's also not forget the uncapped commission, incentive trips, and promotional opportunities in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and a highly respected tech company.
**Ready to #MakeYourMark? Apply now!**
To learn more about Sales at ADP, watch here: ********************************
**WHAT YOU'LL DO:** _Responsibilities_
+ **Grow Our Business While Growing Yours.** You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
+ **Turn Prospects into Loyal Clients and Raving Fans.** You will implement a sales strategy targeted at decision- makers and business owners to build a network and capture new business.
+ **Deepen Relationships Across the ADP Family** . In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts.
+ **Collaborate Daily.** You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
**TO SUCCEED IN THIS ROLE:** _Required Qualifications_
+ Acumen Using New Tools. You are a quick learner when it comes to learning new tools and technology. You believe in the power of leveraging insights and real-time data to assist clients and prospects throughout their buying journey.
+ Positive Self-Starter. You have an upbeat, persistent style and the ability to make a proactive, strategic outreach without fear of rejection. Ability to manage your time and present your ideas in a clear professional manner while leveraging go-to-market technology throughout the sales process.
+ Continuous Learner. You're always learning, growing, and questioning what was done in the past to make things better.
+ A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience includes:
+ Two or more years of previous sales experience or completion of a sales internship
+ Military experience -- skills including teamwork, resilience, negotiation, trust-building, and a never lose mentality will help you build team and client relationships, identify solutions, and achieve success.
**BONUS POINTS FOR THESE:** Preferred Qualifications
+ Prior quota-carrying experience
+ Demonstrated ability to successfully build a network via social platforms
+ Experience with video platforms
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
+ Grow your career in an agile, fast-paced environment with plenty of opportunities to progress
+ Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
+ Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ Balance work and life. Resources and flexibility to more easily integrate your work and your life.
+ Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live
+ Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
**What are you waiting for? Apply today! jobs.adp.com**
**Diversity, Equity, Inclusion - Equal Employment Opportunity at ADP:** ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone based on a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
**Ethics at ADP** : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
**\#LI-MM2**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Employee Benefits Account Manager
ADP job in Louisville, KY
**ADP is hiring a Relationship Manager - Employee Benefits** In this role, you will serve as the single point of contact for a book of business of Group Health Insurance clients. You will own, manage, and service the entire relationship with your clients by serving as a subject matter expert on Employee Benefits, providing proactive, consultative education and support, and ultimately driving exceptional client satisfaction, loyalty, and retention.
The nature of what you do every day will not change - your #1 goal is to manage an assigned book of clients, serving as an insurance/employee benefits expert, providing trusted service and valued insights. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? **Apply now!**
**To learn more about Client Services at ADP, watch here:** ********************************************
**What you'll do:** _Responsibilities_
**What you can expect on a typical day:**
+ **Relationship Management** :
+ You will serve as the client's primary contact, acting as a liaison, serving as an internal client advocate.
+ Maintain a comprehensive understanding of your dedicated client's group health portfolio and other ADP services and coordinate communication among various business partners.
+ Act as a liaison between clients and ADP, collaborating with other ADP partners including Product Management, Implementation, Payroll, Sales and more.
+ Own the client relationship by building trust, rapport, and understanding the insurance needs of your dedicated book of business.
+ Provide proactive, personalized, strategic support and act as the primary contact between clients and insurance carriers to ensure a seamless client experience.
+ **Group Benefit Support & Administration:**
+ Continually provide insurance expertise to your clients by managing benefit renewals, supporting Open Enrollment, and preparing quote proposals & benefit guides.
+ Assist clients in the design and implementation of their employee benefits programs, including group health, dental, vision, life, disability insurance and other ancillary coverages.
+ Handle all aspects of benefits renewals, including negotiating with carriers to secure the best rates and terms for clients.
+ Conduct virtual meetings with clients to review their benefits plans and make recommendations for improvements or changes.
+ Resolution support for benefit service issues such as enrollments, carrier billing, coverage, and claims.
+ Maintain accurate and up-to-date records of all client interactions, benefits plans, and compliance documentation.
+ **Client Retention:**
+ Maximize client retention by working with clients, carriers, and external ADP partners to resolve issues that may impact the client relationship.
+ You will proactively ensure client satisfaction through regular touchpoints soliciting feedback on existing group health benefit offerings and future needs, acting as appropriate (ie: quoting, upselling, remarketing).
+ You'll ensure appropriate utilization and consistent execution of tools, communications, processes, client retention activities, and metrics.
**TO SUCCEED IN THIS ROLE:** _Requirements_
+ At least 2-3 years of related insurance experience
+ Life & Health Insurance Producer License
A college degree is great but not required. What's more important is having the skills to do the job.
**Bonus points for these:** _Preferred Qualifications_
+ Previous insurance industry experience with a brokerage or agency environment
+ Experience with Benefits Administration platforms: Ease, Employee Navigator, Flock
+ Experience with insurance quoting platforms: Zywave
+ Relationship/Account management experience
+ Demonstrated proficiency in managing client relationships with multiple products.
+ Extensive experience building relationships and understanding a client's needs.
+ Prior experience managing service recovery.
+ Expert knowledge of ADP's infrastructure and ADP's traditional and new product/services in business processing and outsourcing
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, dynamic environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply today!**
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $47,400.00 - USD $96,300.00 / Year*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
OneADP Spring 2026 Internship (May 2026 Grads) - Louisville, KY
ADP job in Louisville, KY
ADP is hiring a Spring 2026 OneADP Intern. * Are you looking for real corporate experience at a Fortune 250 company? * Do you want to make a valuable contribution to a business' success? * Are you ready to join an energetic, collaborative team and experience an inclusive culture of belonging?
If so, then this may be just the opportunity you've been searching for. Read on and see for yourself.
As an Intern at ADP, you will work alongside seasoned professionals who will guide and support you to enhance your professional skills while gaining relevant experience in a business environment. Even better: you will also participate in a variety of functional and leadership activities to enhance your personal and professional capabilities. Your objective: to learn as much as possible and gain relevant business experience during your time interning with us.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: ******************************
Ready to #MakeYourMark? Apply now!
WHAT YOU'LL DO: Responsibilities
As a Spring Intern, you will contribute to project-based deliverables aligned to your field of study. You will interact with professionals who will guide and support you to enhance your professional skills while gaining relevant experience in a business environment. You will acquire knowledge of industry methods to provide exceptional customer service to support internal and external clients and maximize their use of our business solutions.
TO SUCCEED IN THIS ROLE: Required Qualifications
* Bachelor's Degree, May 2026 Grads preferred
* You have completed at least 3 years of a 4-year bachelor's degree program.
* Self-Starter. You are high-reaching and unstoppable. You have a can't-stop-won't-stop attitude and an urge to persevere until you get it right.
* Insatiable Appetite to Learn. You're always learning, growing, questioning, and challenging "what's been done before."
* Agile Solution Seeker. You're a problem solver who always can find the right answer even in times of fast-paced change.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
* Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
* Balance work and life. Resources and flexibility to more easily integrate your work and your life.
What are you waiting for? Apply today!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Client Service & Product Support Consultant
ADP job in Louisville, KY
ADP is hiring a Client Service & Product Support Consultant. Are you ready to join a company offering career advancement opportunities throughout your career journey? * Responsible for providing "in-depth" subject matter expertise and support to 3(16) and TPA providers, clients, and internal partners.
* Partner closely with 3(16)/TPA providers to drive resolution on issues related to 3(16)/TPA services, Form 5500 preparation and filing, billing, plan document amendments, and year-end testing.
* The role may involve project-oriented assignments. Typically maintains deep subject matter expertise in Retirement Services to enable research/resolution of client issues related to one or more products/platforms.
Required Qualifications
* 1 year of directly related experience
* Demonstrates strong oral/written communication skills
* Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc.)
* Demonstrates ability to learn other proprietary system tools (Gateway, Omni, Power Image, and CEH)
A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:
* Experience noted above, OR
* Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
* Knowledge of defined contribution industry with understanding of ERISA and IRS regulations regarding qualified plans
* ASPPA (QKA) certification
* Client Service experience preferred
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $47,400.00 - USD $96,300.00 / Year*
* Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Small Business Digital Sales Representative
ADP job in Louisville, KY
ADP is hiring a Digital Sales Associate. * Are you ready for your next best job where you can control your financial future -- and achieve that perfect work-life balance you've been searching for? * Does access to the latest tools and technology to assist with sales excite you?
* Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?
Yes? We had a feeling this could be a perfect match. Don't just take our word for it... read on and see for yourself!
As a Digital Sales Associate, you will sell ADP solutions, including payroll, tax, human resources, and benefits to new and existing clients using the latest digital technology. You will serve as a consultative business partner introducing ADP's leading solutions to Chief Financial Officers, Human Resources and Payroll Administrators, Small Business Owners, and more at companies ranging from Fortune 100 organizations to small, innovative businesses. You'll provide expert guidance and use your entrepreneurial spirit to build your book of business. In addition, we are known for our high-quality sales training and will teach you how to use the latest technology to set you up for success.
To start, your leader will provide daily goals around the number of dials, talk time, and appointments set -- all to get you off to the best start possible. As you prove yourself and settle into the role, you'll find autonomy, flexibility within your daily schedule, work-life balance (a set schedule Monday -- Friday, no weekends!), and virtual appointments in a role that does not require travel. Let's also not forget the uncapped commission, incentive trips, and promotional opportunities in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and a highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: *******************************
WHAT YOU'LL DO: Responsibilities
* Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
* Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted at decision- makers and business owners to build a network and capture new business.
* Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts.
* Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE: Required Qualifications
* Acumen Using New Tools. You are a quick learner when it comes to learning new tools and technology. You believe in the power of leveraging insights and real-time data to assist clients and prospects throughout their buying journey.
* Positive Self-Starter. You have an upbeat, persistent style and the ability to make a proactive, strategic outreach without fear of rejection. Ability to manage your time and present your ideas in a clear professional manner while leveraging go-to-market technology throughout the sales process.
* Continuous Learner. You're always learning, growing, and questioning what was done in the past to make things better.
* A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience includes:
* Two or more years of previous sales experience or completion of a sales internship
* Military experience -- skills including teamwork, resilience, negotiation, trust-building, and a never lose mentality will help you build team and client relationships, identify solutions, and achieve success.
BONUS POINTS FOR THESE: Preferred Qualifications
* Prior quota-carrying experience
* Demonstrated ability to successfully build a network via social platforms
* Experience with video platforms
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
* Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
* Grow your career in an agile, fast-paced environment with plenty of opportunities to progress
* Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
* Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
* Balance work and life. Resources and flexibility to more easily integrate your work and your life.
* Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
* Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live
* Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today! jobs.adp.com
Diversity, Equity, Inclusion - Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone based on a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
#LI-MM2
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Implementation Project Manager
ADP job in Louisville, KY
**ADP is hiring an Implementation Project Manager I/Implementation Specialist** . In this position you will be the key client owner and single point of contact responsible for the project management of the entire implementation and/or merger and acquisition, from the point of sale through the transition to on-going Client Services.
At **ADP** we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, **you belong at ADP** .
We strive for every interaction to be driven by our **CORE values** : **Insightful Expertise** , **Integrity is Everything** , **Service Excellence** , **Inspiring Innovation** , **Each Person Counts** , **Results-Driven** , & **Social Responsibility** .
**RESPONSIBILITIES:**
+ Project manages work of several internal departments, client, financial advisors and client's prior recordkeeper to ensure a successful implementation and is the subject matter expert for all functional areas through ADP for the conversion.
+ Perform welcome call and explain the implementation process to the client, ensuring the client understands actions they need to take in order to ensure a successful implementation, and identify/introduce other team members who will interact directly with the client.
+ Assist client with prior recordkeeper notification and obtaining a liquidation date.
+ Provide the client with a blackout notice and explain the legal responsibilities for providing the notice to their plan participants in a timely manner.
+ Manage the transfer of plan assets and participant records by communicating directly with client's current providers and internal ADP departments.
+ Establish Payroll Input call to review with client how to enter payroll deductions and compliance coding.
+ Work with client, prior recordkeepers and internal ADP parties on missing information needed to complete conversion to ADP Retirement Services.
+ Responsible for preparation and distribution of all applicable client conversion communication.
+ Responsible for documentation based on department standards and coordination of seamless transition to Client Services.
+ Failure to properly execute could cause significant financial impact to ADP and/or the client.
Preference will be given to candidates who have the following:
+ Strong oral and written communication skills
+ Strong influence, prioritization, adaptability and multi-tasking skills
+ Able to apply recordkeeping and regulatory concepts and methodologies
+ This is a non-exempt/hourly position, so willingness to work overtime on occasion is preferable.
Please check your email for an invitation to schedule a phone screening if you are selected for further consideration.
(Please ensure your email is set to accept emails from ADP or check your Spam folders for emails from ADP - Career Opportunities)
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $19.33 - USD $39.23 / Hour*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Outside Sales - District Manager
ADP job in Louisville, KY
ADP is hiring a **Sales Representative, Human Resources Outsourcing (HRO).** + **_Are you ready for your next best job where you can elevate your financial future?_** + **_Are you looking to grow your career with a formal career path at an established, respected, global leader?_**
+ **_Do you want to join a fast-paced, inclusive environment with a culture of collaboration and belonging?_**
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will close sales and win new business within a defined territory. You'll attend our award-winning training program and join a sales team that works with both new and existing clients to sell human resources solutions, making employees' lives better with high-quality benefits offerings across the hire-to-retire spectrum. Daily, you will cultivate relationships with Human Resources and executive decision-makers, set appointments, gather leads from established internal partners, and assess buyer needs to present the best ADP solutions.
You will use your ability to manage multiple sales processes at the same time through various stages in the sales process, as well as document them, sticking with the process through implementation until your new business is up and running on the solutions you sell. As you see more and more deals cross the finish line, you'll reap the rewards with industry-leading compensation, benefits, luxurious incentive trips, and awards. As you strive to grow your career, leaders will back your desire to pursue advancement and provide continual sales training.
Ready to #MakeYourMark? **Apply now!**
**To learn more about Sales at ADP** , watch here: ********************************
**WHAT YOU'LL DO** : Responsibilities
+ **Grow Our Business While Growing Yours** : You will work within a defined, protected territory to close sales, win business, and reach sales goals by implementing a top-down sales strategy.
+ **Turn Prospects into Loyal and Referring Clients:** You will close sales by recommending the right solutions to help our clients understand and solve their real business needs. Plus, you'll earn referral business by networking with existing and soon-to-be clients and forging partnerships in-person and over the phone with decision-makers.
+ **Deepen Relationships Across the ADP Family** : In addition to cloud-based human resources solutions, you will strategically cross-sell with other ADP associates to cultivate additional business within existing accounts; you will make life-long friendships here.
+ **Collaborate Daily.** You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
**TO SUCCEED IN THIS ROLE** : Required Qualifications
+ **Positive Self-Starter** **.** You have an upbeat, persistent style and the ability to cold call without fear of rejection. You can manage your time well, prioritize deliverables, and multi-task with the best of them. In addition, you can present your ideas in a clear, professional manner on paper, in-person, and over the phone.
+ **Strategic Closer** . You have an established network and experience carrying a quota in outside business-to-business sales. You have an impressive track record of closing sales, winning clients, and managing a territory and relationships.
+ **Proven Winner** . You have an ambitious spirit and thrive under pressure, motivating you to not only hit sales quotas but exceed them.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
+ Three years of business-to-business sales experience (preferably field sales) within a results-driven environment.
+ Military experience -- skills including teamwork, resilience, negotiation, trust-building, and a never lose mentality will help you build team and client relationships, identify solutions, and achieve success.
**Bonus points for these:** _Preferred Qualifications_
+ Ability to successfully build a network and effectively use social media for sales
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.
+ **Continuously learn.** Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Balance work and life.** Resources and flexibility to more easily integrate your work and your life.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply now!**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
Sales Intern
ADP job in Louisville, KY
**ADP is hiring a Sales Intern for Summer 2026.** - Are you ready for some hands-on selling experience with a Fortune 250 company that offers award-winning Sales training? - Are you looking to experience a culture of inclusion, collaboration, and belonging?
If so, then this may be just the opportunity you've been searching for. Read on and see for yourself.
As our next Sales Intern, an online and formal classroom training program will set you up for success and teach you how to prospect for new business and sell additional solutions to existing ADP clients in an assigned geographic territory. You will have a dedicated ADP Sales Representative to guide you as you focus on generating incremental business over the phone using virtual technologies, including online internet-based meeting platforms, sales automation software, and more. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest tools and technology to set you up for success.
Integrity, resilience, positivity, and a "refuse to lose" attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite you and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company. And, you'll get to experience all that ADP has to offer - which we think will help you understand exactly where you want to be when you graduate. (That's right... right back here with us building a long-term career with limitless career growth opportunities!)
**A little about ADP:** We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: ******************************
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: ********************************
**WHAT YOU'LL DO** : Responsibilities
You will work with a dedicated Sales Representative to:
- Network with key decision-makers in a designated territory
- Develop and execute a strategy to prospect targets for ADP payroll and human resources solutions
- Mine existing and prospective clients for referral business
- Work with our Training team to grow your selling skills
**TO SUCCEED IN THIS ROLE:** Required Qualifications
- Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
- Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
- Continuous Learner. You're always learning and growing.
To participate in our Sales Internship program, you are currently attending school and have completed at least three years of a four-year bachelor's degree program.
**BONUS POINTS FOR THESE:** Preferred Qualifications
- Prior Sales experience
- Exhibits leadership skills and works well in a collaborative environment
- Ability to recognize and deal appropriately with sensitive and confidential information
- Proficient with computer applications and Microsoft Office Suite (Word, Excel, PowerPoint)
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
- Balance work and life. Resources and flexibility to more easily integrate your work and your life.
What are you waiting for? Apply now!
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.