Post job

ADP jobs in Norfolk, VA - 35 jobs

  • Tech Support Analyst I (Bilingual English/Spanish)

    ADP 4.7company rating

    ADP job in Norfolk, VA

    ADP is hiring a Technical Support Analyst (Bilingual English/Spanish). * Are you ready to join a company offering career advancement opportunities throughout your career journey? * Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? * Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics. To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Assist Clients with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed. Serve as the Subject Matter Expert for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products. Be the liaison between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner. TO SUCCEED IN THIS ROLE: Required Qualifications * 1+ years of Customer Service experience * (Bilingual English/Spanish) BONUS POINTS FOR THESE: Preferred Qualifications * Microsoft Certified Professional (MCP) or equivalent certification/experience YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: * Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. * Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences. * Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. * Continuously learn through ongoing training, development, and mentorship opportunities. * Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. * Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. * Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply today! A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $43k-81k yearly est. 9d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Director, Content Strategy & Architecture

    ADP 4.7company rating

    ADP job in Norfolk, VA

    **ADP is hiring a Director, Content Strategy & Architecture (Enterprise Knowledge Management) in either our Tempe, AZ, Norfolk, VA, Maitland, FLA or Roseland, NJ office. This is a HYBRID role.** + _Are you a strategic leader who turns complex business needs into clear, scalable content strategies that drive impact?_ + _Do you thrive at the intersection of content analysis, information architecture, and business consulting?_ + _Are you ready to shape how ADP's knowledge is designed, governed, and delivered-everywhere associates and clients need it (and where GenAI will use it)?_ Well, this may be the role for you. Ready to make your mark? **In this role, you will...** Lead the enterprise content strategy for ADP's omnichannel knowledge ecosystem, ensuring our content is structured, consistent, reusable and ready for GenAI. You will consult with Business Units, conduct content analysis and audits, define information architecture (DITA-based) and guide migration strategy while partnering closely with the Director of Content Management, who will execute content creation, deployment and lifecycle operations based on your strategy. You'll oversee a team of KM Business Partners/Content Architects, enabling them to deliver targeted content solutions that align with business outcomes, improve findability and self-service, and scale across channels (e.g., Salesforce Knowledge "The Zone," Experience Cloud, ADP Knowledge Search, SharePoint and future client portals). **What you'll do:** **Enterprise Content Strategy & Consulting** + Set the enterprise content strategy and vision, aligning to business goals, service outcomes and omnichannel publishing needs. + Act as an internal consulting partner to Business Units: assess needs, translate workflows into content strategies, and define measurable outcomes (e.g., case deflection, time-to-answer, content reuse). + Define content operating models and engagement frameworks for Business Unit onboarding and ongoing partnership. **GenAI Readiness & Innovation** + Lead GenAI content initiatives: define content structure, metadata and governance required for grounding, retrieval and safe AI use (e.g., chunking, versioning, auditability, provenance). + Partner with platform and analytics teams on RAG-ready content patterns and evaluation frameworks (precision/recall, answer quality). **Content Architecture, Taxonomy & Metadata** + Own ADP's DITA-based content architecture across the enterprise (specializations, componentization and reuse strategies). + Establish and evolve taxonomy, metadata models, and tagging standards to maximize findability, personalization and analytics. + Provide architectural guidance on information design patterns for both associate-facing and client-facing content. **Content Analysis & Migration Strategy** + Lead content audits, gap/opportunity analyses and rationalization for structured/unstructured content. + Define migration strategies (scope, sequencing, mapping, risk management) and partner with the Director of Content Management for execution. + Develop quality frameworks and measurement loops to validate content effectiveness post-migration. **Omnichannel Enablement** + Ensure content authored in IXIASOFT (CCMS) reliably publishes to multiple channels (Salesforce Knowledge, Experience Cloud, SharePoint, ADP Knowledge Search, future portals) with consistent truth across all surfaces. + Partner with platform leaders to optimize publishing pipelines, search indexing (e.g., Fusion Search), and UI presentation patterns. **Training & Enablement** + Lead BU onboarding to the DITA model and IXIASOFT toolchain: curricula, playbooks, certification, and change management. + Build reusable content strategy toolkits (governance, templates, style and structural guidelines, content patterns, MDM alignment). **Measurement & Insights** + Define and track KPIs (findability/search effectiveness, reuse and componentization rates, content freshness/SLA, case deflection, self-service success). + Use data and user feedback to prioritize strategic initiatives and continuously improve content architecture and operations. **Leadership & Team Development** + Build, lead, and develop a high-performing team of KM Business Partners/Content Architects; own hiring, performance, coaching, and career growth. + Foster a community of practice for content strategy and architecture; mentor content leaders across BUs. **Partnering & Governance** + Partner closely with the Director of Content Management, who executes content creation, deployment, and lifecycle maintenance. + Co-lead governance forums with platform leaders (Salesforce KM, ADP Knowledge Search) to align content architecture and publishing standards across channels. + Maintain relationships with key vendors (e.g., IXIASOFT) for roadmap awareness and best-practice adoption. **To succeed in this role, you'll have:** + **10+ years in content strategy, knowledge management, information architecture, or related leadership roles.** + Deep expertise in DITA, component content architecture, taxonomy/metadata, and omnichannel publishing. + Hands-on experience with IXIASOFT (CCMS) and major publishing endpoints (Salesforce Knowledge / Experience Cloud, SharePoint, ADP Knowledge Search). + Demonstrated success leading content migrations, large-scale audits, and enterprise governance. + Strong consulting skills: stakeholder management, executive communication, and the ability to translate business problems into content solutions. + Familiarity with GenAI/RAG content readiness, retrieval, and evaluation principles. **Role Boundaries & Partnership** This role (Director, Content Strategy & Architecture): + Defines content strategy, architecture, governance, and migration approach. + Consults with business units to align content frameworks with organizational goals. + Leads GenAI readiness initiatives. + Establishes training, onboarding, and KPI measurement models. Partner role (Director, Content Management): + Translates content strategy into actionable plans and oversees strategic execution across content creation, deployment, and lifecycle management. + Ensures operational excellence by implementing content engineering outputs in alignment with defined architecture and standards. + Drives continuous improvement and optimization of content processes, ensuring scalability, compliance, and readiness for emerging technologies. Together, these roles ensure one source of content truth in IXIASOFT, published consistently to all channels for associates, clients, and GenAI. **You'll love working here because you can:** + **Deliver at epic scale.** Your strategy shapes how thousands of associates and clients access trusted knowledge. + **Be surrounded by curious learners.** We challenge the status quo and grow together. + **Act like an owner & doer.** You'll set direction and see your strategy come to life. + **Give back to others.** We do the right thing for our clients, our associates, and our communities. + **Join a company committed to equality and equity.** We're building a culture where everyone belongs. Ready to architect the future of enterprise knowledge at ADP? Apply now. **Bonus points if you have:** + Experience with search (e.g., Fusion Search) and content analytics. + Change management certification (e.g., Prosci), and/or KM certifications. + Global/multinational experience and multilingual content strategy exposure. + Background in service design, knowledge-centered service (KCS), or customer support optimization. What are you waiting for? **Apply today!** Find out why people come to ADP and why they stay: **************************** (ADA version: **************************** ) \#LI-MS2 Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $105,600.00 - USD $282,600.00 / Year* *Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $105.6k-282.6k yearly 13d ago
  • Learning Delivery and Design Specialist

    ADP 4.7company rating

    ADP job in Norfolk, VA

    **ADP is hiring a Learning Design & Delivery Specialist.** + _Do you enjoy flexing your creative muscles?_ + _Is conducting trainings in your wheelhouse?_ + _Are you solutions driven?_ Well, this may be the role for you. **Ready to make your mark?** In this role, you will focus on designing, developing, and delivering engaging learning to associates and clients using established ADP learning design and delivery standards and tools. Curriculum includes functional, technical, and soft skills training that supports the needs of our clients and new Service and Implementation associates across the globe. No two days are the same. You will do everything from creating content, establishing training plans, preparing the classroom, facilitating learning programs, interacting with subject matter experts, tracking learner progress and completions, and more. You will do this with an eye on appealing to multi-generational talent and the modern learner and by partnering across the learning organization to apply innovative instructional design and facilitation techniques. If you enjoy variety and leveraging leading-edge tools and approaches, this role is for you! To thrive in the role, you have 3+ years of experience in instructional design and training facilitation. You have worked independently to design and deliver sound training in various modalities, i.e., self-paced, virtual and in-person instructor-led, and can manage simultaneous projects with deadlines. It would be best to be a continuous learner who focuses on personal development and enjoys working in an innovative, challenging environment. Your work will have a direct impact on the success of ADP and our clients who employ one to millions of employees. Like what you see? **Apply now!** **WHAT YOU'LL DO:** + **Innovate** : You seek opportunities to apply innovative thinking to your projects and will work to keep ADP's approach to designing learning up to date. + **Be Agile** : You can adapt to changing business requirements, projects, and resources and use agile approaches to meet business needs. + **Design:** You'll design holistic solutions engaging team members and business partners in the design process to ensure the solution design is flexible and addresses the unique needs of the learners. + **Develop:** You can develop solutions across a broad set of learning modalities and ensure that continuous learning and performance support concepts are applied. + **Deliver:** You apply the most effective techniques to engage learners for successful learning outcomes. + **Consult:** You use your knowledge and subject matter expertise to make recommendations to continuously improve our learning programs. + **Be a Continuous Learner:** You focus on personal development to develop and elevate your professional knowledge and skill. You take the same approach to business process improvement to improve ADP learning design and delivery standards and drive the adoption of those standards. You maintain an outside-in perspective by building and maintaining peer networks inside and outside ADP. **YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:** + Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution. + **Deliver at epic scale.** We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. + **Be surrounded by curious learners.** We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. + **Act like an owner & doer.** Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. + **Give back to others.** Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. + **Join a company committed to equality and equity.** Our goal is to impact lasting change through our actions. **TO SUCCEED IN THIS ROLE:** _Required Qualifications_ A college degree is not required but could set you apart. What's more important is having the skills and experience to do the job. You will need 3+ years of experience in instructional development and/or adult learning theory and training delivery. You will have experience using eLearning tools such as Captivate, Articulate 360, TechSmith Camtasia, TechSmith SnagIt, Audacity, and/or Vyond. You will have mastered using virtual classroom delivery tools such as WebEx and Kahoot. You will possess the technical aptitude to quickly learn new development tools. You will have an intermediate to advanced knowledge of ADP HCM platforms such as ADP Workforce Now and RUN. **BONUS POINTS FOR THESE** : _Preferred Qualifications_ + Experience using a Learning Management System (i.e., Litmos) + Experience with simple Graphic Design + Experience using various facilitation techniques both in-person and virtually \#LI-KD1 \#LI-Hybrid **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $64k-82k yearly est. 5d ago
  • Benefits Solutions Specialist

    ADP 4.7company rating

    ADP job in Norfolk, VA

    ADP is hiring a **Benefit Solutions Specialist - I.** Ensures platform configuration and readiness to support a client through their annual enrollment processes. This includes all project activities involved in coordinating ADP resources as necessary and ensuring that all necessary ADP-specific tasks are accomplished on time and as required. The Specialist is responsible for all hands-on configuration and related activities for both benefits administration and annual enrollment: + Primary point of contact for Comprehensive Benefits clients + Setup and management of benefit plans and annual enrollment + WFN Benefits technology support + Special benefits projects for clients + Proactive client contact + Consultative benefits support and best practices **RESPONSIBILITIES:** + Serves as primary point relationship owner for assigned Comprehensive Benefits clients, including Benefits Administration and Annual Enrollment. + Supports / oversees the data gathering, requirements analysis and ADP project management activities associated with the maintenance of WFN/HRB and related interfaces/connections during the client's annual enrollment period. + Coordinates and manages Benefits Administration and Annual Enrollment tasks, including coordination with back-office and off-shore teams to supplement execution of tasks/activities. + Supports configuration and maintenance of WFN and other ADP products as it relates to Benefits. + Secures / updates / confirms appropriate information / materials from enrollment-related internal and external sources (e.g., brokers, carrier account mangers, client leadership, etc.) to support the configuration of the WFN/HRB application and associated integration/connections resulting in a successful annual enrollment event. + Manages activities within the project management tool related to the analysis and preparation for the enrollment process, including required system/profile/information gathering, requirements analysis, system updates, quality testing, data migration, and resulting deliverables. Provides WFN Benefits expertise. + Manages, monitors data flow and integration including carrier connections, payroll and/or processes manual carrier updates. Works in conjunction with various team members to resolves errors, issues timely and accurately. Escalates failures appropriately and escalates programmatic issues to appropriate team members, connections development teams, carriers or other third parties as appropriate. + Researches and resolves issues identified through routine audits. Research and resolve complex employee benefit problems and questions. Coordinates with other Comprehensive Services associates. + Works with benefit providers to support client benefits administration, resolve eligiblity, vendor invoicing and claims issues. + Coordinates with back office the audits, reconciliation and other processes that govern the regular deliverables such as vendor invoices, QA, transaction processing + Provides service support related to the administration of health - welfare benefit programs to the client and internal business partners - service team via phone, CRM, email or in person, regarding standard or client operating procedure, best practice/business process, the resolution of participant benefit plan, insurance provider, WFN product and/or other client problems. + Coordinates communication with appropriate comprehensive benefits, internal business partners or third party resources to expedite responses to critical process, operating, client or participant situations. Utilizes extensive benefits/product/process experience to identify issues, troubleshoot client or service team problems and assist with a resolution. This would include but not be limited to issues related to participant coverage, administrative processes, compliance, carrier connections, payroll, and WFN functionality. + Continually upgrades knowledge and skill base relating to health - welfare benefit programs including compliance, standard operating procedures, administrative practices and process, WFN product and other products as applicable to increase proficiency in a support capacity. May champion and/or assist in assessing regulatory changes and process impact, process improvement, WFN product or other service application rollouts, and service training. Acts as a Liaison between the service center, relationship manager, and the client to explain benefits related processes. + Proactively works to identify problems and offer solutions to improve the internal operation and administration of the plans. Takes a proactive approach to establish systematic processes and procedures that will reduce or eliminate errors + Provides consultive benefits support and best practices to assigned client book of business. + Manages the workflow (both manual and electronic) to ensure that benefits transactions are accurately processed by both ADP and non-ADP service providers such as Section 125/FSA, COBRA, 401(k), etc. **QUALIFICATIONS REQUIRED:** + 2 Years of experience in Client Support or Benefit Adminisration functions. + Bachelor's Degree in a Business related field or equivalent education and experience required. Preference will be given to candidates who have the following: + SHRM, FPC, GBA, CEBS, and/or CHRS (ACA) preferred + Payroll, Accounting, HRIS - project coordination experience a plus. + Basic knowledge of ADP's WFN (or other enterprise PR - H-W) products and a proven proficiency of navigating the ADP organization (or other) to resolve client requests required preferred. + Effective verbal and written communication skills necessary as well as interpersonal and conflict management skills. Must demonstrate an ability to work effectively in reactive situations. + Knowledge of Microsoft Office with a strong working knowledge of Excel + Excellent interpersonal and telephone skills, effective time management skills, and demonstrated client conflict resolution skills necessary. **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $37k-71k yearly est. 60d+ ago
  • Entry Level B2B Sales Representative

    ADP 4.7company rating

    ADP job in Norfolk, VA

    ADP is hiring a **Sales Representative, Small Business Services.** + _Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways._ + _Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success_ _?_ + _Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?_ If so, this may be the opportunity you've been searching for. Read on and decide for yourself. In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success. Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company. Ready to #MakeYourMark? **Apply now!** **To learn more about Sales at ADP** , watch here: ******************************** **What you'll do:** _Responsibilities_ + **Grow Our Business While Growing Yours.** You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. + **Turn Prospects into Loyal Clients and Raving Fans.** You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business. + **Deepen** **Relationships Across the ADP Family.** In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here. + **Collaborate** **Daily.** You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards. **TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_ + **Positive Self-Starter** **.** You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone. + **Agile Solution Seeker** **.** You're a problem solver who can find an answer, or a solution, even in times of fast-paced change. + **Continuous Learner** **.** You're always learning, growing, and questioning how things were done in the past to make them even better. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: + One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR + Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact. **Bonus points for these:** _Preferred Qualifications_ + Prior quota-carrying experience + Ability to successfully build a network and effectively use social media for sales **YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:** + **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. + **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. + **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress. + **Continuously learn** through ongoing training, development, and mentorship opportunities. + **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones. + **Balance work and life.** Resources and flexibility to more easily integrate your work and your life. + **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. + **Join a company committed to giving back** and generating a lasting, positive impact upon the communities in which we work and live. + **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about. What are you waiting for? **Apply today!** **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $54k-79k yearly est. 27d ago
  • Nurse Practitioner/Physician Assistant - Employee Health & Wellness Center

    ADP 4.7company rating

    ADP job in Norfolk, VA

    ADP is hiring a Nurse Practitioner or a Physician Assistant to be based out of our OneADP Norfolk Employee Health & Wellness Center! * Are you interested in a full-time position spending time with ADP associates addressing lifestyle and wellness issues? * Would you enjoy practicing in a hybrid corporate environment with fewer and more comprehensive appointments, and also not having to be on call and working within limited insurance requirements? * Would you enjoy working Monday - Thursday onsite from 8am to 4pm EST, and then on Friday working from home providing virtual services? Well, this may be the role for you. Ready to make your mark? As a Nurse Practitioner or Physician Assistant with ADP, in conjunction with our site Physician Manager and clinical support staff you'll provide medical and wellness services to ADP's associates in our onsite health center. You'll have the opportunity to change lives, and practice medicine the way it should be practiced. Ready to #MakeYourMark? Apply now! What you'll do / what you can expect in a typical day: * Provide medical services onsite and virtually at ADP's Health & Wellness Center in our downtown Norfolk office with prescriptive authority and dispensing privileges within an NP/PA's scope of practice. * Function as an independent healthcare provider under a collaborative agreement/supervisory agreement with ADP physician(s). * Evaluate and manage acute and chronic illnesses with emphasis on health promotion and disease prevention to ADP associates. * Perform preventive health counseling including nutrition, exercise, weight management, smoking cessation, etc. * Participate in and promote onsite wellness programs for ADP associates. * Supervise operations when the Physician Manager is not available onsite, including Medical Assistant staff supervision. * Perform health assessments of work-related and non-work-related injuries and illnesses. TO SUCCEED IN THIS ROLE, YOU MUST: * Be a certified Nurse Practitioner or Physician Assistant, with at least 3 years of clinical experience in family practice/internal medicine, occupational medicine, or urgent care. * Have a current medical license to practice in Virginia. * Have a current DEA and NPI number as well as BLS/CPR certification. * Be able to function independently and as part of a team with excellent communication skills. * Have experience with Electronic Medical Records and healthcare technology. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: * Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. * Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. * Grow your career in an agile, dynamic environment with plenty of opportunities to progress. * Continuously learn through ongoing training, development, and mentorship opportunities. * Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. * Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live. * Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply today! #LI-HYBRID #LI-IB1 A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $75k-124k yearly est. 47d ago
  • Manager, Financial Planning and Analysis

    ADP 4.7company rating

    ADP job in Norfolk, VA

    ADP is hiring a Manager, Financial Planning and Analysis. * Are you an FP&A Manager, highly skilled in partnering with business units to provide critical analysis and support * Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? Well, this may be the role for you. As Manager, Financial Planning and Analysis, you will provide financial and strategic decision support to the business to ensure achievement of short- and long-term financial goals. Collaborating with management and other partners, the Manager facilitates understanding of the business dynamics, which includes revenue modeling, productivity analysis, margin improvement, and business analysis (including client retention, loss reporting, and quality metrics). Driving financial best practices, the Manager, Financial Planning and Analysis will optimize financial opportunities regarding revenue enhancement and expense management throughout the organization. The Manager acts as a support function to the operating plan, forecast process, and management reporting/financial close activities. In addition, the Manager is responsible for managing, coaching, and team development to build capabilities and achieve key goals and objectives. Like what you see? Apply now! Learn more about ADP at jobs.adp.com What you'll do: Here's what you can expect on a typical day: Business Analysis: Uses deep understanding of objectives, issues and root causes and provides insightful, fact-based data analysis to help solve complex problems. * Creates financial models, research and analyses of trends, leading indicators and business statistics. * Utilizes data infrastructure by extracting, aggregating, and dissecting financial data and performance metrics; highlights findings for management review. Business Partnering: Partners with Key Stakeholders and Business Partners to align on business priorities and drive effective solutions/execution. * Constructively communicates compelling arguments based on facts and data, and obtains necessary buy-in to deliver on business objectives. * Builds working relationships with business management and other partners in support of key priorities and objectives through complex analytics and insights. * Leverages networks and collaborates with resources across organization to achieve business objectives. Strategic Planning and Initiatives: Supports management to develop strategies and initiatives to drive growth and margin improvements. * Executes on strategic initiatives such as M&A support, product launches, market entry, and process improvement efforts. * Assists in the development of business cases and recommendations on financial strategies focused on business growth/market presence and margin improvement. * Maintains an awareness of general economic, competitive, business and financial conditions and communicates impact on business operations to key stakeholders. Operating Planning and Forecasting: Supports management to create an annual operating plan that is aligned to the strategic plan and performs forecasting to provide visibility into business results to enable business decisions * Creation of financial models to develop the annual operating plan, reviewing and validating assumptions, ensuring proper reconciliation and data integrity. * Builds forecast models using key drivers, trend analysis, economic, and external factors, etc. and monitors the accuracy and predictability of existing models. * Continuously improves forecast accuracy by aligning to key drivers and identifying root causes of previous errors. * Creates analytical tools and models for revenue and expenses driving process efficiencies. Financial Operational Policy: Establishes and maintains consistent financial operational policies and procedures to govern related practices. * Ensures continued compliance with all financial operational policies and procedures such as Loss Reporting/Technical Lost Business; recommends modifications as needed. Talent Development and Management: Deliberately builds capability for short and long term. * Sets direction, goals and expectations about performance, holds associates accountable for development and provides appropriate feedback * Coaches and develops associates; builds diverse team and encourages innovative thinking to identify broad growth opportunities Management Reporting and Financial Close Activities: Produces and distributes recurring and ad hoc management reports. * Partners with the Accounting and QTC organizations to support close activities to enable accurate accounting and reporting * Leverages recurring and ad hoc management reporting to identify trends, build business cases, highlight opportunities and risks, and drive business decision making Experience. You have 8+ years of experience, including 1+ yr of people leadership (direct or indirect) in relevant skills, gained and developed the same or similar role. TO SUCCEED IN THIS ROLE: * Enterprise-level FP&A experience, including building financial models from scratch. * Business acumen, and demonstrated experience partnering with business units and supporting market share growth, including identifying and recommending opportunities that grow revenue and reduce expenses, and providing complex analysis to support operating planning, forecasting, and strategic planning. * Experience in creating executive-level presentations to effectively communicate the story behind the numbers. * Experience coaching, training, and mentoring other team members. * Experience with Excel and PowerPoint. * Experience with ThinkCell, Tableau, and Power BI, or ability and willingness to learn. * Experience in designing and documenting processes, and proactively seeking opportunities for process and reporting improvements. * Strong problem-solving and organizational skills. * Excellent interpersonal skills with demonstrated ability to work with and communicate confidently with stakeholders at all levels of the organization, both verbally and in writing. * You will have a Bachelor's degree in Accounting, Finance, Economics, or equivalent. For additional comfortability in the role: * An MBA, MS in Business Analytics, or credits towards an MBA YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: * Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution. * Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. * Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. * Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. * Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. * Join a company committed to equality and equity. Our goal is to impact lasting change through our actions. What are you waiting for? Apply today! Find out why people come to ADP and why they stay: **************************** (ADA version: **************************** ) #LI-JR3 #LI-HYBRID Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $74,100.00 - USD $150,300.00 / Year* * Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $74.1k-150.3k yearly 5d ago
  • General Ledger Implementation Consultant

    ADP 4.7company rating

    ADP job in Norfolk, VA

    Unlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace. ADP is hiring an Implementation Consultant. In this position, you'll couple your expertise with our innovative solutions to create exceptional onboarding experiences for each product or service implementation. RESPONSIBILITIES: + Implement ADP's General Ledger (GL) interface and GL-related Integration solutions in accordance with client expectations, following ADP guidelines; Support a variety of implementations scenarios including adding additional features, transfers from other parts of ADP, or migration from one ADP solution to another for ADP's moderately complex clients, and long timeframes where each client may require a different configuration. + Serve as a subject matter expert that can help lead the workflow of the group + Apply industry and product knowledge to optimize General Ledger configurations and product upgrades + Ensure client satisfaction and retention through timely solution delivery within client-defined timeliness + Resolve issues and provide solutions, with minimal direction on procedural matters + Collaborate with various departments to load and convert (as required) client data to ADP's solutions + Work within ADP's implementation methodology and timeliness using technology tools. + Ensure accuracy of all aspects of client setup + Remain engaged with client throughout implementation, until client is successfully running GL solutions + Interact/collaborate with ADP associates in sales and customer service + Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise + Maintain and expand knowledge and proficiency on implementation job function, ADP products/services and implementation best practices + Provide input to management on process improvement and product enhancements + Coach and mentor less-experienced implementation consultants + Use influence and impact to help clients address and analyze their needs QUALIFICATIONS REQUIRED + 3+ years of experience working in a Business-to-Business client service/customer service environment or systems integration environment + High school diploma or equivalent in education and experience + Ability to work overtime hours during peak seasons Preferred Qualifications: Preference will be given to candidates who have the following: + Bachelor's degree + General Ledger and Accounting knowledge and work experience + Fundamental Payroll Certification (FPC) or Certified Payroll professional (CPP) **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $83k-117k yearly est. 12d ago
  • Lead Technical Project Manager

    ADP 4.7company rating

    ADP job in Norfolk, VA

    **ADP is hiring a Lead Technical Project Manager.** + _Do you thrive in a results-driven and dynamic atmosphere where customer satisfaction, achievement, collaboration, and technical agility are recognized and highly valued?_ + _Are you looking for an opportunity to make a difference by using your communication, problem- solving, and technical project management skills to drive results for our internal business stakeholders?_ + _Are you looking for an inclusive environment with a culture of collaboration and belonging?_ _Well, this may be the role for you. Ready to make your mark?_ _In this role, you'll lead projects across Global Procurement - primarily focused on the adoption, optimization, and transformation of its systems supporting ADP's global geographical footprint. You'll collaborate closely with system subject matter experts, enterprise technology teams, sourcing/contracting leaders and other cross-functional support functions in Finance and Human Resources and use specific templates and techniques through the project life cycle to ensure Global Procurement's goals and objectives are accomplished within designated timeframes and budgets._ _The nature of what you do every day will not change -- your #1 goal is to lead high-impact and agile projects. Still, every day will be different because the teams you work with and systems you support along with regions in scope will vary per Global Procurement objectives._ _To thrive in this role, you have a way with project team members that builds rapport, establishes trust, communicates technical information in a digestible manner, and shines with professionalism. You will manage the project team and all project phases, including initiation, planning, execution, monitoring, control, and closure. When your work is done successfully, your KPIs will be met or exceeded, and your project team sentiment will make you proud. We'll also have a healthy dose of fun along the way. Not only can you find a career here but friendships that last in a company that values inclusion._ _Ready to #MakeYourMark?_ **_Apply now!_** **_WHAT YOU'LL DO:_** **_What you can expect on a typical day:_** **_Be a True Partner._** _Do you want to be the ultimate relationship builder? You'll be the key Procurement Systems point-of-contact on projects and communicate with key stakeholders. You'll develop strong partnerships and working relationships at all levels of the organization._ **_Collaborate and Connect._** _Are you looking to learn and grow as a part of a team? You'll work within agile environments, adhering to scrum or other iterative development cycles, to lead and influence initiatives and projects. You'll provide strategic insights that enable efficient execution of project deliverables and milestones, including managing the full life cycle of projects._ **_Think Like a Client, Act Like an Owner_** _. Not afraid to be the owner of your project? You'll provide analysis and status reports for projects and programs, including performance metrics that measure the success of projects. You'll identify risks and opportunities, raise and manage escalations, and provide visibility into project health across all stakeholders._ **_Create and Innovate._** _Do you want to champion best practices and process improvement_ ? _You'll use critical thinking and problem-solving skills to approach new situations. You'll continuously identify opportunities to improve processes, optimize workflows, and enhance how work is organized, assigned, tracked, and reported. You'll drive process improvements that strengthen collaboration and efficiency, and delivery quality._ **Experience.** You have 5+ years of experience in relevant technical project management skills gained and developed in the same or similar role. **TO SUCCEED IN THIS ROLE, YOU WOULD HAVE:** + Enterprise-level experience successfully leading multiple concurrent global and highly complex cross-functional, multi-year technical projects. + Experience implementing and deploying software products. + Current PMP, PgMP, PMI-ACP certifications. + Expertise in project management processes, tools, and structured methodologies. + Demonstrated experience with defining project metrics, measuring results, evaluating the success of projects, and communicating results to stakeholders, including providing project analysis and status reports such as business case, ROI, and post-project reviews. + Experience working with development teams, including an understanding of agile methodologies and managing projects through the full software development life cycle. + Experience driving timelines and budgets, and proactively leading communication with cross-functional stakeholders and team members throughout the project, including setting up and facilitating meetings to keep things moving forward. + A proven ability to assess, manage, resolve, and escalate risks and issues. + Experience in managing multiple, changing, competing priorities. + Skills in guiding and inspiring others in a consultative approach and driving collaboration with the project team and internal partners. + Strong team leadership capabilities and the ability to delegate responsibility to all levels of the project team while holding the team accountable for deliverables. + An ability to manage across formal organizational lines. + Excellent interpersonal skills with demonstrated ability to work with and communicate confidently with stakeholders at all levels of the organization, both verbally and in writing. + Excellent negotiation and facilitation skills, including effectively communicating with multiple functions/business units to identify and negotiate required resources. + Subject matter expertise with Microsoft Office Suite. + Experience coaching, training, and mentoring other team members. + A Bachelor's degree or equivalent. For additional comfort in the role, you would have: + Experience with Jira, Confluence, Rally, Planview, Smartsheet, or similar tools. + Experience with Procurement and Strategic Sourcing systems supporting Expense Management, Software Asset Management, Vendor Management, Contract Management, Purchasing Intake, Procure to Pay, Travel Management, Supplier Relationship Management, and Spend Analysis. + Knowledge of system integration approaches. **YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:** + **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. + **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. + **Grow your career** in an agile, dynamic environment with plenty of opportunities to progress. + **Continuously learn** through ongoing training, development, and mentorship opportunities. + **Be your healthiest** . Best-in-class benefits start on Day 1 because healthy associates are happy ones. + **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. + **Join a company committed to giving back** and generating a lasting, positive impact upon the communities in which we work and live. + **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about. What are you waiting for? **Apply today!** Find out why people come to ADP and why they stay: **************************** (ADA version: **************************** ) \#LI-JR3 \#LI-Hybrid **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $97k-136k yearly est. 39d ago
  • Payroll Specialist

    ADP 4.7company rating

    ADP job in Norfolk, VA

    ADP is hiring a **Payroll Solutions Specialist.** + _Are you ready to join a company offering career advancement opportunities throughout your career journey?_ + _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_ + _Are you looking for an inclusive environment with a culture of collaboration and belonging?_ If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will join a high-performing team in ADP's Human Resources Outsourcing department that provides support and guidance in response to a wide variety of payroll and tax-related questions and issues presented by Client Payroll Administrators. You carry the weight of ADP's service reputation and client satisfaction in your hands. Every day, you will utilize multiple tools and resources to develop accurate, comprehensive, and friendly responses to clients' inquiries regarding payroll practices and tax considerations. The nature of what you do every day will not change -- your #1 goal is to help clients. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion. Ready to #MakeYourMark? **Apply now!** **To learn more about Client Services at ADP** , watch here: ******************************************** **WHAT YOU'LL DO:** _Responsibilities_ **What you can expect on a typical day:** + **Product Support** . You will respond to client questions regarding our payroll and benefits products and provide application and product navigation support. Support activities can include: data maintenance, set up, configuration changes for multiple options (e.g., Vacation/Paid Time Off , Special Calculations, Time and Attendance schedule, 401k, and more) and new feature set up requests (e.g., Group Term Life, Health Savings Account, direct deposit calculations, Benefit Accruals, etc.). + **Payroll Processing - Tax** . You will assist clients with payroll processing and solve any issues that may arise. You will assist clients with tax changes for understanding, conduct research, and follow-up as needed. To ensure timely and accurate payroll and tax processing, you will provide timely communication to the correct parties for any updates, changes, or client issues. You will monitor Tax Registration Services via a report once the client is live and verify all jurisdictions are active. You will use online tools in your daily role to do your job. + **Consultation** . You will act as a trusted advisor to your clients and provide consultative support and recommendation on product optimization during status calls and other interactions. + **Quarter and Year-End Support.** During these periods, you will play a critical role where we resolve issues in partnership with our clients that surface in error prevention notices. Together, you will determine corrections and generate details on changes needed for processing additional payroll. + **Reporting and Analysis.** You will work on complex projects, including calculation updates, special reports, tax amendments, company set up, troubleshooting, and more. You will research historical data, determine adjustments, and use online tools to make corrections. + **Collaborate and Communicate.** You will collaborate with internal teams (401k, Flexible Spending Accounts, Tax, etc.) and possibly third-party vendors to identify and resolve issues and ensure that these services meet client expectations. You will escalate issues when necessary and communicate status and resolution to the client. You will also share upcoming changes with your clients that could impact them and address their concerns. You will create standard client documentation and update it regularly. **TO SUCCEED IN THIS ROLE:** Required Qualifications + At least two years of experience, OR + Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact. + You will have occasional extended hours during peak seasons and may work 5 - 10 hours of overtime 6 - 8 weeks of the year. **BONUS POINTS FOR THESE:** _Preferred Qualifications_ + High-level payroll knowledge, including payroll skills for processing client payrolls. + Basic knowledge of payroll tax principles and wage and hour laws. **YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:** + **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. + **Belong** by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences. + **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress. + **Continuously learn** through ongoing training, development, and mentorship opportunities. + **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones. + **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. + **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live. + **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about. What are you waiting for? **Apply today!** **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $38k-52k yearly est. 28d ago
  • Digital RPS - Internal Wholesaler

    ADP 4.7company rating

    ADP job in Norfolk, VA

    **ADP is hiring an Inside Sales - Digital RPS - Internal Wholesaler.** At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. **Sales at ADP.** It's what drives our global growth as a world-wide leader of workforce solutions. With us, you can achieve your best within a sales-centric, performance-oriented environment. We give you the tools to succeed, with continuous opportunities to train and advance. And as you develop the relationships that fuel our growth, you can enjoy the rewards and recognition you deserve. Inspiring Innovation is a core value at ADP and in Retirement Services we leverage robust technology and the expertise of our associates to provide world-class retirement services for companies of any size. To succeed, we invest in technologies, processes, programs and our people to continually improve the way we service and help our clients run their businesses. ADP is recognized as an innovation leader, and is on the Forbes list of the top 100 most innovative companies in the world. We have been named the fastest growing 401k provider in the industry by CFO Magazine for the past four years. We strive for every interaction to be driven by our **CORE** values: **Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.** **RESPONSIBILITIES:** + Prospects within given territory by maximizing the opportunity afforded by sales leads generated from a variety of resources, including, but not limited to personal production and networking, ADP corporate generated lead activities, the financial advisor community and ADP payroll sales force generated leads. + Develops a marketing plan with Sales Manager and field sales partners which details activities to be followed to maximize lead activity from ALL lead resource channels. + Educates and promotes the benefits of partnering with ADP through the advisor community to drive sales within the 401k market. + Works at maintaining both product and professional skills by participating in training sessions within ADP and through their own independent efforts. + Maintains accurate and up to date records by way of the current Sales Information System. + Serves as liaison between the client and ADP support departments throughout the sales cycle and throughout the lifecycle of the client relationship. + Assists management in keeping abreast of changes in the marketplace, and other pertinent industry data. **QUALIFICATIONS REQUIRED:** + 2+ years successful sales experience. + FINRA Series 6 and 63 licensing is required, but candidates with a great sales acumen and a financial background will be considered pending appropriate licensing within the first 30 days of employment. \#LI-CS5 **PREFERRED QUALIFICATIONS:** Preference will be given to candidates who have the following: + _A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:_ + _Three plus years of relevant work experience_ + _Military Experience..._ Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $16.68 - USD $33.94 / Hour* *Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $33.9 hourly 60d+ ago
  • Senior Procurement Analyst

    ADP 4.7company rating

    ADP job in Norfolk, VA

    ADP is hiring a Senior Sourcing Analyst, responsible for developing and executing sourcing strategies across multiple IT hardware commodities. This position partners closely with IT, Finance, Contracts, Legal, and End-Users to deliver cost-effective, scalable, and compliant sourcing solutions to support complex business objectives. RESPONSIBILITIES: * Manage and lead strategic sourcing activities for IT hardware categories including contract negotiation, order administration, issue resolution, and hardware lifecycle management. * Maintain and supervise key strategic supplier relationships, ordering processes, and communication channels with critical Vendors, OEMs, and Resellers. * Perform critical data analysis to proactivity identify and escalate potential issues within orders, supply chains, and the overall supply chain. * Review and enhance operational processes to ensure data and transactional integrity, while also providing ideas for continuous improvement and cost savings. * Work directly with key internal stakeholders on capacity planning and vendor relationship management. * Support RFI / RFQ / RFP processes, evaluations, proposals, leading to strategic sourcing recommendations. * Negotiate critical terms and conditions with Vendors including pricing, service levels, and other contract terms in collaboration with corporate contracts and legal teams. * Monitor market trends, technology advancements, supply chain risks, and geopolitical factors which could affect IT hardware sourcing. * Support supply diversity, sustainability, and responsible sourcing activities where applicable. * Provide reporting, insights, and guidance to procurement and business leadership. * Champions the use and application of Ariba Buyer and other Ariba on-line applications, systems and tools. * Performs other related duties as assigned. REQUIRED QUALIFICATIONS: * 4 - 6+ years of experience in strategic sourcing, procurement, or supply chain management, with a strong focus on IT hardware. * Bachelor's Degree with a Major Area of concentration in Business, Supply Chain, or related discipline or equivalent combination of education & experience. * Strong understanding of IT hardware categories, vendor ecosystems, and technology lifecycle management. * Proven experience leading complex negotiations and managing high-value contracts. * Strong analytical skills regarding internal spend data and external market intelligence. * Excellent communication and stakeholder management skills. * Experience working in large, enterprise organizations. #LI-KD1 #LI-Hybrid A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $63k-89k yearly est. 34d ago
  • Director SaaS Applications Capabilities & Governance

    ADP 4.7company rating

    ADP job in Norfolk, VA

    **_ADP is hiring a Director, SaaS Applications Capabilities & Governance_** **Locations (preferred): Roseland NJ,** **Alpharetta GA, Pasadena CA, Orlando FL, Miami FL, Norfolk VA** **Remote: Open to hiring remotely** _Accepting applications until 3/31/26_ + _Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?_ + _Are you an inspiring leader who people have followed and worked for over and over again?_ + _Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?_ Well, this may be the role for you. Ready to design what's next? **In this role, you will be responsible for overseeing the security, compliance, and lifecycle management of all SaaS applications within ADP.** This role ensures that identity and access controls are effectively implemented across the SaaS ecosystem, aligning with organizational policies and regulatory requirements. You will collaborate with various stakeholders, including global security organization (GSO), technology groups, procurement, business units, HR, finance, and compliance teams, to maintain a secure and compliant SaaS environment. **Key Responsibilities:** **SaaS Application Security & Access Management** + Conduct comprehensive **IAM assessments** for all SaaS applications to identify, assess and protect, and govern + Identity needs for **Single Sign-On (SSO)** and **Multi-Factor Authentication (MFA)** solution to enhance access security, in conjunction with the Access Management Team + Identity needs for **role-based access control (RBAC)** and **least privilege** principles are applied across all SaaS platforms + Oversee the **provisioning and de-provisioning** processes to ensure timely and accurate user access management. **Governance & Compliance** + Strategize and implement operating processes and governance to ensure consistent application of IAM policies across all SaaS applications. + Collaborate with compliance teams to ensure adherence to relevant regulations, such as GDPR, SOX, and ISO standards. + Implement regular **access reviews** and **certifications** to maintain appropriate access levels and detect potential security gaps. + Develop and maintain comprehensive **documentation** of IAM policies, procedures, and configurations for SaaS applications. **Stakeholder Collaboration** + Work closely with **procurement, global security organization, and requesting teams** to evaluate and select SaaS vendors that meet security and compliance requirements. + Partners with **business units** to understand the needs and ensure that IAM solutions support business objectives while maintaining security. + Coordinate with **HR** t **eams** to manage user lifecycle events, including onboarding, role changes, and terminations + Engage with the **global security organization** to align SaaS IAM strategies with broader organizational security initiatives. **Continuous Improvement & Risk Management** + Stay informed about emerging IAM threats and best practices to proactively address potential risks. + Lead initiatives to automate IAM processes, improving efficiency and reducing the potential for human error. + Monitor and report on IAM metrics to assess the effectiveness of implemented controls and identify areas for improvement. + Define, implement, and operate the use and impact of GenAI within IAM landscape along with use of GenAI in the ecosystem. You're a passionate leader focused on engagement as well as results, and you're not afraid to roll your sleeves up and dive into the code when necessary. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun. Like what you see? **Apply now!** **Learn more about ADP at jobs.adp.com.** **WHAT YOU'LL DO:** **Here's what you can expect on a typical day:** + You'll start each day with a scrum, working in a team to understand responsibilities, identify issues, and communicate coding priorities while choosing user stories to complete. You must know Agile well. + Your seven or more years of team leadership have delivered amazing results, and you pride yourself on developing the people who work for you, as well as providing an inclusive team environment where they all can thrive. If asked, they would follow you anywhere and enthusiastically credit you with helping to grow their careers. + Working in two-week sprints, you must keep up with timelines and coding standards. You'll be looking ahead to the next coding criteria to build technically sound and functional tools. + **Continuous Learning.** An eagerness to learn will help you keep up with ever-changing technologies and maintain the ability to create the best tools for our clients. You are comfortable and thrive in an autonomous role since that will be essential for your success. + You'll work with business leadership and project management to understand priorities and create automation accordingly. + You will present and defend your team's approach to leadership. There is no typical day as you partner and work with people across the development organization to turn ideas into reality. + You have 10+ years of experience in relevant skills gained and developed in the same or similar role. **TO SUCCEED IN THIS ROLE:** + You'll have a Bachelor's degree in computer science, Cybersecurity, or a related field; master's degree preferred, or equivalent experience + **5+ years of experience or knowledge focusing on SaaS environments including but not limited to Microsoft Collaboration tools, technology simplification, identify management** + Working experience or knowledge in technologies, life cycle management and/or governance + Strong understanding of **RBAC** , **MFA** , **SSO** , and **least privilege** principles. + Working with different data sources and providing insights into SaaS operations + Understanding of **identity governance** best practices, including continuous SaaS discovery and automated lifecycle management. + Ability to manage risks related to **disparate, non-standard, and unapproved** SaaS usage. + Excellent communication skills and experience interacting with cross-functional teams, including HR, legal, audit, and business leaders. + Able to communicate effectively with both technical teams and senior leadership + Experience managing or mentoring a technical team in a leadership or supervisory role. + Experience with Program & Change Management + Strategic thinking with a hands-on technical approach + Strong leadership and mentoring capabilities + Passionate about automation, security, and operational excellence + Self-driven, organized, and comfortable operating in a hybrid, fast-paced environment + An analytical and security-driven mindset with an eye for operational detail. **Preferred Certifications:** + Microsoft Certified: Identity and Access Administrator / Azure Solutions Architect + Certified Information Systems Security Professional ( **CISSP** ) + Certified Information Security Manager ( **CISM** ) + Certified Identity and Access Manager ( **CIAM** ) + Certified Cloud Security Professional (CCSP) + AWS or Azure Security Certification + Certified DevSecOps Professional or equivalent **YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:** + **Have courageous team collaboration.** Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution. + **Deliver at epic scale.** We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. + **Be surrounded by curious learners.** We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. + **Act like an owner & doer.** Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. + **Give back to others.** Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. + **Join a company committed to equality and equity.** Our goal is to impact lasting change through our actions. What are you waiting for? **Apply today!** Find out why people come to ADP and why they stay: **************************** (ADA version: **************************** ) \#LI-CZ1 Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $105,600.00 - USD $282,600.00 / Year* *Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $105.6k-282.6k yearly 4d ago
  • Application Developers

    ADP 4.7company rating

    ADP job in Norfolk, VA

    ADP Technology Services, Inc. is hiring an Application Developers in our Norfolk, VA location. * Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day? * Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? Well, this may be the role for you! Ready to design what's next? To thrive in this career, you'll need to be enthusiastic, eager to learn, and take on stretch assignments. You strive to learn new technologies and find ways to incorporate what you learn into building your results. You'll be curious, persistent, and at times persuasive. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun. WHAT YOU'LL DO: * Build Teams that thrive. As an experienced leader, you want everyone to shine. You are constantly looking for ways to share your knowledge, motivate others, and keep everyone engaged and productive. * Learning. You're always learning new technologies and processes with tools and other training courses, conferences ADP offers, and operating with a "learn as you go" approach with a willingness to figure out new ways of doing things. * Create Results. You're proactive and hands-on. When you see a potential issue, you never leave things hanging and unfinished. When you and your team deliver a finished product, it's as polished as you could make it. * Continuous Learning. You will actively collaborate with other associates to share ideas or show what you've learned. You are eager to learn, keep up with ever-changing technologies, and maintain the ability to create the best tools for our clients. * Variety of work. There is no typical day. You could be checking in with a team in India one minute, meeting with leadership to review initiatives for the coming quarter later and tomorrow handling a few ad hoc requests from your peers in other departments. * Influence and inspire confidence. You are comfortable presenting to senior leaders, product owners, and peers with a compelling voice that you demonstrate through executive presence, leading change, and creating clear executive-level communications on milestone achievements. * Challenges. Inevitable challenges will arise, and we'll rely on you to look for a solution. * Responsibilities. Responsible for developing and directing the delivery of software programs, including designing, building and testing various software technologies and application program in accordance with a specific business need and in a way that achieves the development goals for assigned projects. Work as a part of a scrum team to plan, estimate, and deliver product features for ADP's enterprise content management platform and AV Collab platforms. Employ modern application development and agile principles to develop high quality deliverables that meet business objectives. Participate in relevant aspects of Software Development Life Cycle (SDLC), including planning, constructions, testing, reviews, and demonstrations. Develop and review software requirements, create design documents, write programs, and package, test, configure, and deploy software. Work with clients, product managers, analysts, architects, and engineers to plan, design, develop, test, and implement information technology solutions. Develop and enhance software programs and data structures that meet business objectives. Design, develop, test, and refine software deliverables. Review and create system, software, and functional design specifications. Actively mentor and coach less experienced Developers. Take product ownership and accountability for development support and actively communicate with business stakeholders. Automate unit testing and functional testing for new solutions. Setup database structures and relationships, develop application workflows, create application logic, create integration interfaces via Web Services, and create Graphical User Interface Layouts. Develop Operating Procedures, User Guides, Run Books and other technical documentation for solutions developed. TO SUCCEED IN THIS ROLE: * Education and Qualifications/Skills and Competencies. Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field of study plus five (5) years of related experience required. The company will also accept a Master's degree and two (2) years of related experience. * Work Experience. One (1) year of experience must include: HTML/ CSS, JavaScript, XML, and jQuery; C# and Java; JavaScript frameworks (Angular and React); MS SQL, Oracle, and MongoDB; Apache; UI/UX design; J2EE development; Managing Java applications and architecture; Spring, Spring Boot, Hibernate or Spring Cloud; Building and deploying solutions; Web applications using HTML5, JQuery, and JavaScript; Consuming and Creating REST APIs; Developing Logging and Error Handling scenarios; Developing Exception handling scenarios; Node.js, Angular or REACT; Linux or UNIX; JSON or XML; Load testing tools, including JMeter, Gatling, and Load Runner; and Agile methodologies. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: * Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to find the best solution. * Deliver at an epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. * Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. * Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. * Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. * Join a company committed to equality and equity. Our goal is to impact lasting change through our actions. A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: ***************************** What are you waiting for? Apply today! Find out why people come to ADP and why they stay: **************************** (ADA version: **************************** ) For more information please visit: jobs.adp.com #DNS A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $87k-118k yearly est. 28d ago
  • Strategic Sales Specialist - HRO Total Source

    ADP 4.7company rating

    ADP job in Norfolk, VA

    ADP is hiring a Sales Representative, Human Resources Outsourcing (HRO). * Are you ready for your next best job where you can elevate your financial future? * Are you looking to grow your career with a formal career path at an established, respected, global leader? * Do you want to join a fast-paced, inclusive environment with a culture of collaboration and belonging? If so, this may be the opportunity you've been searching for. Read on and decide for yourself. In this role, you will close sales and win new business within a defined territory. You'll attend our award-winning training program and join a sales team that works with both new and existing clients to sell human resources solutions, making employees' lives better with high-quality benefits offerings across the hire-to-retire spectrum. Daily, you will cultivate relationships with Human Resources and executive decision-makers, set appointments, gather leads from established internal partners, and assess buyer needs to present the best ADP solutions. You will use your ability to manage multiple sales processes at the same time through various stages in the sales process, as well as document them, sticking with the process through implementation until your new business is up and running on the solutions you sell. As you see more and more deals cross the finish line, you'll reap the rewards with industry-leading compensation, benefits, luxurious incentive trips, and awards. As you strive to grow your career, leaders will back your desire to pursue advancement and provide continual sales training. Ready to #MakeYourMark? Apply now! To learn more about Sales at ADP, watch here: ******************************* WHAT YOU'LL DO: Responsibilities * Grow Our Business While Growing Yours: You will work within a defined, protected territory to close sales, win business, and reach sales goals by implementing a top-down sales strategy. * Turn Prospects into Loyal and Referring Clients: You will close sales by recommending the right solutions to help our clients understand and solve their real business needs. Plus, you'll earn referral business by networking with existing and soon-to-be clients and forging partnerships in-person and over the phone with decision-makers. * Deepen Relationships Across the ADP Family: In addition to cloud-based human resources solutions, you will strategically cross-sell with other ADP associates to cultivate additional business within existing accounts; you will make life-long friendships here. * Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards. TO SUCCEED IN THIS ROLE: Required Qualifications * Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection. You can manage your time well, prioritize deliverables, and multi-task with the best of them. In addition, you can present your ideas in a clear, professional manner on paper, in-person, and over the phone. * Strategic Closer. You have an established network and experience carrying a quota in outside business-to-business sales. You have an impressive track record of closing sales, winning clients, and managing a territory and relationships. * Proven Winner. You have an ambitious spirit and thrive under pressure, motivating you to not only hit sales quotas but exceed them. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: * Three years of business-to-business sales experience (preferably field sales) within a results-driven environment. * Military experience -- skills including teamwork, resilience, negotiation, trust-building, and a never lose mentality will help you build team and client relationships, identify solutions, and achieve success. Bonus points for these: Preferred Qualifications * Ability to successfully build a network and effectively use social media for sales YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: * Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. * Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. * Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. * Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner. * Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Balance work and life. Resources and flexibility to more easily integrate your work and your life. * Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. * Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live. * Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply now! A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $36k-66k yearly est. 12d ago
  • Senior Financial Analyst - Revenue

    ADP 4.7company rating

    ADP job in Norfolk, VA

    **ADP is hiring a Senior Financial Analyst - Revenue.** + _Are you a financial analyst with strong financial modeling experience?_ + _Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?_ Well, this may be the role for you. As a **Senior Financial Analyst - Revenue,** you will be responsible for a full range of planning, forecasting, and analysis activities, including creating financial models, incorporating guidance received on validated assumptions, as well as challenging data and information integrity. The Senior Analyst supports management and other partners by providing decision support to the business. Participating in financial close activities, the Senior Analyst prepares variance analyses on actual versus plan/forecast. In addition, the Senior Analyst manages selected KPIs, management reporting, and communication with senior management. The day-to-day of this role will depend on which part of the financial life cycle we are in. While the day-to-day may shift, one thing that is common to all these activities is becoming the subject matter expert for your business unit. **What you'll do:** **Here's what you can expect on a typical day:** + **Model Building** . You will build and enhance financial models to ensure we always evolve our processes. This may include maintaining existing models or a complete rebuild of a model that no longer produces reasonable outputs. + **Financial Analysis** . You will perform financial analyses and reporting related to operating revenue, business plans, and other business metrics used for reporting and decision support. + **Business Partnering** . You will help your business unit partners identify and manage KPIs, and provide insight around metrics, drivers, actual performance, current outlook, and long-term projections. + **Strategic Planning and Initiatives:** You will support Finance leadership in assisting management to develop strategies and initiatives to drive growth and margin improvements. You will assist in the development of business cases and recommendations on financial strategies focused on business growth/market presence and margin improvement. + **Learn** . You will continually enhance your knowledge and skills, including metrics specific to your business unit, while also understanding and maintaining the common analytical framework around ADP revenue and expenses. Exploring the "what", "why" and "so what" around drivers. **Experience.** You have 5+ years of experience in relevant skills gained and developed in the same or similar role. **TO SUCCEED IN THIS ROLE:** + Advanced Excel experience, including creating and improving financial models. + FP&A experience, including revenue P&L ownership, budgeting, and forecasting. + Strong attention to detail, including providing timely and accurate management. + Excellent business partnering skills, including providing insight around metrics, drivers, actual performance, and current outlook. + Strong experience with Hyperion, Oracle, or similar tools. + Strong PowerPoint skills. + Proven ability to work well both collaboratively in a team environment and independently. + Ability to think critically and work with ambiguity. + Self-starter with a high degree of intellectual curiosity and a passion for continuous process improvement. + Strong written and verbal communication skills, including presenting to leaders and other stakeholders. + You'll have a Bachelor's degree or equivalent. For additional comfortability: + MBA + Experience with Power BI or similar business intelligence tools **YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:** + **Have courageous team collaboration.** Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution. + **Deliver at epic scale.** We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. + **Be surrounded by curious learners.** We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. + **Act like an owner & doer.** Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. + **Give back to others.** Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation. + **Join a company committed to equality and equity.** Our goal is to impact lasting change through our actions. What are you waiting for? **Apply today!** Find out why people come to ADP and why they stay: **************************** (ADA version: **************************** ) \#LI-JR3 \#LI-Hybrid Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $59,100.00 - USD $120,200.00 / Year* *Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $59.1k-120.2k yearly 20d ago
  • Sr. Engineering Project Manager

    ADP 4.7company rating

    ADP job in Norfolk, VA

    ADP is hiring a **Sr. Engineering Project Manager.** + Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued? + Are you looking for an opportunity to make a difference by using your communication, problem- solving, and project management skills to drive results for our clients? + Are you looking for an inclusive environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to make your mark? In this role, you will lead a project team to implement Corporate Real Estate projects by planning, organizing, controlling, and deploying key milestones, deliverables, and resources according to client and business goals. You will use specific templates and techniques to manage through the preferred project life cycle to ensure business goals and objectives are accomplished within designated timeframes and budgets. You will manage all project phases, including initiation, planning, execution, monitoring, control, and closure. When done successfully, your Associate satisfaction scores and project team sentiment will make you proud. We'll also have a healthy dose of fun along the way. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? **Apply now!** **To learn more about Client Services at ADP, watch here:** ******************************************** **WHAT YOU'LL DO:** Responsibilities **What you can expect on a typical day:** * **Be a True Partner.** Do you want to be the ultimate relationship builder? You will manage large project teams responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets. You will develop strong partnerships and working relationships at all levels of the organization, internally and externally. *** Collaborate and Connect.** Are you looking to learn and grow as a part of a team? You will identify cross-functional resources critical to project objectives and build diverse collaborative teams to drive business success. You will lead and influence initiatives and projects to provide strategic insights which enable efficient execution of project deliverables and milestones, including managing the full life cycle of projects. *** Think Like a Client, Act Like an Owner** . Not afraid to be the owner of your project? You will provide analysis and status reports of the project, including business case, ROI, and post-project review. You will assess, manage, resolve, and escalate (if necessary) risks and issues. *** Create and Innovate.** Do you want to champion best practices and process improvement? You will provide recommendations and suggest best practices with the expectation of always creating an exceptional client implementation experience. You'll use critical thinking and problem-solving skills to approach new situations. **TO SUCCEED IN THIS ROLE:** Requirements + You have at least 5-8 years of project management experience and/or continuous improvement experience + You have prior work experience leading medium to large cross-functional and/or multi-year projects from concept to delivery + You possess strong knowledge of project management processes, tools, and structured methodologies + You guide and inspire others in a consultative approach and drive collaboration and client focus with the project team and internal partners + You manage multiple and changing priorities (flexibility/adaptability + You demonstrate learning agility and critical thinking skills and apply basic concepts in new situations + You work and thrive independently and in a collaborative environment; you partner, collaborate, and work in a team (and matrixed) environment + You coach, train, and mentor other team members with less experience A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: * Experience noted above, OR * Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact. **BONUS POINTS FOR THESE:** Preferred Qualifications + You bring industry expertise to each client solution and apply best practices through in-depth client consultation + You maintain focus and work effectively with multiple demands + You take initiative to seek out answers, solutions, and positive outcomes* + You're process-oriented with a high attention to details + You're proficient using Microsoft Office suite and have experience with Financial Force, Anaplan, Confluence, or similar tools + You have experience in the Human Capital Management (HCM) Industry and/or knowledge and understanding of payroll + You have PMP certification from highly recognized professional learning institutions **YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:** + **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. + **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. + **Grow your career** in an agile, dynamic environment with plenty of opportunities to progress. + **Continuously learn** through ongoing training, development, and mentorship opportunities. + **Be your healthiest** . Best-in-class benefits start on Day 1 because healthy associates are happy ones. + **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. + **Join a company committed to giving back** and generating a lasting, positive impact upon the communities in which we work and live. + **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about. What are you waiting for? **Apply today!** \#LI-JLR \#LI-Hybrid Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $74,100.00 - USD $150,300.00 / Year* *Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $74.1k-150.3k yearly 15d ago
  • Client Support Specialist - Dec 2025 / May 2026 Grads

    ADP 4.7company rating

    ADP job in Norfolk, VA

    ADP is hiring a Client Support Specialist - Dec 2025 / May 2026 Grads. * Are you ready to join a company offering career advancement opportunities throughout your career journey? * Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? * Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. * TO SUCCEED IN THIS ROLE: Required Qualifications * Bachelor's Degree, December 2025 or May 2026 Grads preferred * At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. * You can work overtime hours during peak seasons. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: * Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. * Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences. * Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. * Continuously learn through ongoing training, development, and mentorship opportunities. * Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. * Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. * Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply now! A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $32k-44k yearly est. 19d ago
  • Human Capital Management Strategist

    ADP 4.7company rating

    ADP job in Norfolk, VA

    **ADP is hiring for an Human Capital Management Strategist. This Strategist for the Service Strategy Team strengthens the connection with clients through strategic consultation with internal client service associates [PEO Client HR Business Partners, Key Account Executives, and Client Relationship Executives].** The role supports the PEO HR Client Service teams by conducting deep dive analysis on client behavior, data insights - analytics, market - industry factors, and service experience for the purpose of building strategic relationships with Client Executive Decision Makers; creating an account strategy and effectively influencing the direction of current and future human capital needs within the client's business. HCM Strategist will devise and develop a comprehensive strategic plan for client engagements, positive service interactions, and awareness of the PEO Value Proposition/HCM Solution set to increase client experience, worksite-employee experience, and client retention. The HCM Strategist acts as the TotalSource subject matter expert for the HR Client Service teams by supporting new hire learning and onboarding programs through content development and facilitation. **Travel is required to support new associate onboarding and continued education.** Regularly partners with service leaders to deliver on key business initiatives and projects that support strategic service delivery across the organization. **At ADP, we are driven by your success.** We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn, and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our **CORE** values: **Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.** **RESPONSIBILITIES:** + **Strategic Consultation:** Designs and develops client engagement strategies to support long-term client retention and business growth. Identifies client business needs and correlates PEO solutions for client success through internal consultations with HR Business Partners, Key Account Executives,C lient Relationship Executives + **Industry Analysis:** Use internal and external tools to understand market and industry trends to improve individual, work group, and/or organizational results; use understanding of primary business functions, industry trends, and the client organization's position to recommend effective business strategies and/or tactics + **Client Needs Assessment:** Identifying targeted client business challenges, needs, and their probable causes, providing and provoking convincing insights that compel decision makers to discover or reconsider unrecognized problems and opportunitiess along with the value of addressing them with new solutions to achieve better long-term results + **Client Retention:** Drive client retention by ppositioningng account engagement strategy that will help develop a value-based client relationship + **Customer Focus:** Ensuring both internal and external client perspectives are a driving force behind strategic priorities, business decisions, and organizational process recommendations + **Associate Training:** Executes virtual and in-person role-based training for new HR Client Service associates. This includes collaboration with internal learning partners to curate content, build learning curricula, and deliver training. + **Project Management:** Strong focus on managing multiple, competing projects and priorities,w hich support the execution of key business initiatives within the PEO + **Revenue Generation:** Is responsible for the needs analysis and presentation of new and optional products and services to the client base, which can help the business reach its revenue goals and further add to the overall value proposition and client experience of the base + **Financial Analysis:** Conducts financial analyses of client relationships and provides to the internal service team with a perspective on the value of services provided, as needed. **QUALIFICATIONS:** + 5 Years of Senior PEO HRBP fluency in complex, multi-location accounts + Executive-level client save experience (comfort with C-suite dialogues, including CEO), with strong business acumen and financial fluency + Deep working knowledge of TotalSource / PEO coemployment, pricing mechanics, client retention management, and service delivery workflows + Proven enablement capability (internal & external training) and client-facing communication skills + Ability to design and execute client engagement strategies, coach associates, and operate as a credible internal consultant across complex scenarios + Systems & process mastery (platform navigation, policy interpretation, service delivery workflows) + Enablement pedigree (building curricula; delivering internal and external training; measurable uplift in readiness and consistency) + Credibility with HRBPs and service leaders-able to influence outcomes across high-stakes scenarios + Change/Lean certifications; strong facilitation and stakeholder management- Experience partnering with benefits, carrier relations, brokers, and risk functions on enterprise rollouts **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $54k-104k yearly est. 5d ago
  • Nurse Practitioner/Physician Assistant - Employee Health & Wellness Center

    ADP 4.7company rating

    ADP job in Norfolk, VA

    **ADP is hiring a Nurse Practitioner or a Physician Assistant to be based out of our OneADP Norfolk Employee Health & Wellness Center!** + _Are you interested in a full-time position spending time with ADP associates addressing lifestyle and wellness issues_ _?_ + _Would you enjoy practicing in a hybrid corporate environment with fewer and more comprehensive appointments, and also not having to be on call and working within limited insurance requirements?_ + _Would you enjoy working Monday - Thursday onsite from 8am to 4pm EST, and then on Friday working from home providing virtual services?_ Well, this may be the role for you. Ready to make your mark? As a Nurse Practitioner or Physician Assistant with ADP, in conjunction with our site Physician Manager and clinical support staff you'll provide medical and wellness services to ADP's associates in our onsite health center. You'll have the opportunity to change lives, and practice medicine the way it should be practiced. Ready to #MakeYourMark? **Apply now!** **What you'll do / w** **hat you can expect in a typical day:** + Provide medical services onsite and virtually at ADP's Health & Wellness Center in our downtown Norfolk office with prescriptive authority and dispensing privileges within an NP/PA's scope of practice. + Function as an independent healthcare provider under a collaborative agreement/supervisory agreement with ADP physician(s). + Evaluate and manage acute and chronic illnesses with emphasis on health promotion and disease prevention to ADP associates. + Perform preventive health counseling including nutrition, exercise, weight management, smoking cessation, etc. + Participate in and promote onsite wellness programs for ADP associates. + Supervise operations when the Physician Manager is not available onsite, including Medical Assistant staff supervision. + Perform health assessments of work-related and non-work-related injuries and illnesses. **TO SUCCEED IN THIS ROLE, YOU MUST:** + Be a certified Nurse Practitioner or Physician Assistant, with at least 3 years of clinical experience in family practice/internal medicine, occupational medicine, or urgent care. + Have a current medical license to practice in Virginia. + Have a current DEA and NPI number as well as BLS/CPR certification. + Be able to function independently and as part of a team with excellent communication skills. + Have experience with Electronic Medical Records and healthcare technology. **YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:** + **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. + **Belong** by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. + **Grow your career** in an agile, dynamic environment with plenty of opportunities to progress. + **Continuously learn** through ongoing training, development, and mentorship opportunities. + **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones. + **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. + **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live. + **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about. What are you waiting for? **Apply today!** \#LI-HYBRID \#LI-IB1 **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (********************************************************** . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
    $75k-124k yearly est. 46d ago

Learn more about ADP jobs

Most common locations at ADP