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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $38,441 | $18.48 |
| 2 | San Dimas, CA | $36,195 | $17.40 |
| 3 | Wakefield, MA | $35,236 | $16.94 |
| 4 | Portland, OR | $35,192 | $16.92 |
| 5 | Saint Paul, MN | $35,024 | $16.84 |
| 6 | New York, NY | $34,257 | $16.47 |
| 7 | Roseland, NJ | $33,667 | $16.19 |
| 8 | Hoffman Estates, IL | $33,239 | $15.98 |
| 9 | Newark, DE | $33,197 | $15.96 |
| 10 | Aurora, CO | $32,920 | $15.83 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $93,024 | $45 | - |
| 2 | Customs Consultant | $76,621 | $37 | - |
| 3 | Telesales Representative | $70,086 | $34 | - |
| 4 | Customer Account Executive | $63,605 | $31 | - |
| 5 | Customer Care Consultant | $60,809 | $29 | - |
| 6 | Service Consultant | $58,515 | $28 | 4 |
| 7 | Sales Agent | $54,666 | $26 | - |
| 8 | Senior Representative | $54,449 | $26 | - |
| 9 | Retention Representative | $52,835 | $25 | - |
| 10 | Telephone Service Adviser | $52,442 | $25 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Paychex | $35,050 | $17 | - |
| 2 | Ceridian | $34,543 | $17 | - |
| 3 | Aon | $32,582 | $16 | 7 |
| 4 | Mercer | $31,132 | $15 | - |