Adt LLC jobs in Fort Worth, TX - 26 jobs

As an ADT Senior Product Manager, you will work with cross-functional teams, including engineers, designers, data analysts, and third parties, to develop and enhance our products. You will prioritize understanding customer needs and pain points, collaborating closely with various teams to deliver innovative solutions that bring value to ADT and drive customer satisfaction. We seek entrepreneurial Product Managers who can drive innovation and execute product initiatives swiftly and effectively. Duties and Responsibilities: Develop and execute product vision and strategy based on market research, customer feedback, and industry trends. Drive product roadmap planning and prioritization to align with organizational goals. Collaborate closely with cross-functional teams to define product requirements, coordinate resources, develop roadmaps, and guide teams through key project milestones. Plan, initiate, and oversee hardware projects, managing the development of hardware and firmware to meet deadlines and performance expectations. Facilitate effective communication across teams to support past, current, and future product initiatives, ensuring alignment and clarity in project goals and progress. Define and analyze key performance metrics, utilizing data to inform product decisions, optimize features, and conduct A/B testing to enhance user experience and product effectiveness. Minimum Qualifications: Bachelor's degree in a technical field. 3+ years of experience of hardware and devices product management experience. Be able to show measurable impact on product definition, product lifecycle management, and product launch Cross functional collaboration with engineering, finance, sales, design, marketing. Strong exec-audience communication and cross-functional stakeholder alignment. Proficiency in defining product requirements, developing roadmaps, and managing product lifecycles. Ability to work with multi-disciplinary teams to deliver products that are ready for market release. Ability to work in ambiguity and laser focused on prioritization. Preferred Qualifications: Experience with launching hardware devices. MBA Prior people management experience The salary range for this role is $128,000 -$182,000 and is based on experience and qualifications. Certain roles are eligible for annual bonus and may include equity. These awards are allocated based on company and individual performance. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time, among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays. Anticipated application end date will be 2/16/2026 Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

Sutherland is on the lookout for team-oriented and results-driven people to join us as BILINGUAL (EN/SP) Customer Service Specialist . These forward-thinkers will be responsible for efficiently managing client accounts by taking ownership of account handling, maintenance, collection and liquidation for assigned portfolios. The Sutherland team is dedicated to providing professional work opportunities that will aid in the development of your analytical and problem-solving skills. We are committed to building a better you! Job Description A supportive team environment - All efforts are collective, so you are never alone Top-notch paid training - A chance to learn and earn Unlimited advancement opportunities - Your career development is never-ending Rewarding benefits package- Your well-being is top priority Your new Career will include: Analyzing payment history/notes and clearly communicating account statuses to customers Recommending appropriate solutions to customers by analyzing their accounts and negotiating acceptable collection arrangements Promptly report/refers sensitive and complex issues to the Team Leader Documenting all activities in accordance with established procedures in a clear and concise manner Qualifications High School Diploma (required) Fluent in English and Spanish (required) Ability to type a minimum of 30 WPM Previous experience in customer service, retail services, and call contact environment Strong organizational and problem-solving skills Demonstrated ability to perform at a high level, to support our high volume of inbound calls Excellent verbal and written communication skills Excellent attention to detail Working knowledge of Microsoft Windows, Word, and Excel Ability to maintain a calm, professional and positive demeanor while handling multiple projects and meeting deadlines Additional Information Advance your career with one of the world's most respected brands and one of the top automotive companies in North America! We're driven by success, are you? Must be legally entitled to work in the USA at time of application and remain residing in the USA while working. All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Purchasing Coordinator Location: Dallas Summary/Objective Perennials and Sutherland, LLC is one of the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textiles and accessories market. Our company has dedicated over four decades to working with the very best in the design world to create and market truly unique and exquisite products. Everything we do and the elite clientele we serve is dedicated to making life more beautiful. Environments for life, architectural, landscape and beyond are what we live and breathe each and every day. Ours is more than a life of producing and selling products. Our people share a passion for creativity, design and art that is central to our daily lives. It's not just what we do but what we love. We are seeking a detail-oriented and reliable Purchasing Coordinator who is committed to accuracy, follow-through, and strong supplier relationships. This role is primarily in-office, as collaboration, visibility, and hands-on partnership with our team are key to success in this position. Key Responsibilities: Create and manage purchase orders with vendors Evaluate suppliers by considering price, quality, availability and other criteria Work closely with internal teams to gather requirements, communicate order status, deliver orders and address questions and issues efficiently Negotiate with vendors and supplies to obtain the best-delivered price Manage supplier relationships to schedule delivery times and resolve shipping errors Authorize payments and maintain receipts, records and inventories Support department and organization needs through additional duties, as assigned Qualifications: 2+ years of purchasing and price negotiation experience Knowledge of Microsoft Word, Excel, ERP systems and basic computer skills Organized with the ability to multi-task Self-motivated and able to prioritize workload accordingly Ability to meet deadlines and provide excellent internal customer service Ability to lift, carry, push and pul materials weighing up to 50 pounds, with or without reasonable accommodation. Benefit Offerings Include: Paid Time off of 10 days per year, accrued bi-weekly Eight Sick Days Per Year (or state-defined plans) 10 Paid Holidays Medical, Dental and Vision Insurance, including HDHP with HAS 401k Retirement Plan with Bi-Weekly Company Match Paid Parental Leave Company Paid Life Insurance and Long-term Disability Insurance Voluntary Benefits of Short-term Disability Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity Employee Assistance Program To apply: go to ****************************************** Perennials and Sutherland participates in E-Verify and is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information, military/veteran status or other characteristics protected by law. Whether it's the executive who offers visionary leadership or the sales professional who won't settle for less than perfection, a business needs great people and a collaborative environment to thrive. We maintain, develop, and inspire talented professionals and craftsmen. Our investment in people, equipment, and facilities results in a positive engaging workplace and gives our company a competitive edge in the marketplace. We believe deeply that the “right” people are our greatest asset. We offer careers for smart, creative, high-energy people driven to contribute in a team environment where everyone can win. We foster potential, celebrate success, and support every colleague. Perennials and Sutherland, LLC employees enjoy a vibrant office culture, welcoming and inclusive executive team, and fantastic work-life balance.

At ADT, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram. ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. What defines success at ADT? The Residential Installation Technician's primary functions and responsibilities are to evaluate the customer's needs, design, install, and educate the customer on the use of their system. What are your key responsibilities? Work with the customer to determine optimal system and equipment to meet their needs. Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service. Evaluate the information provided and work with the customer to provide the best possible solution for their location. Identify opportunities to improve the use and functionality of the customers system and provide those recommendations. Pursue safety practices to safeguard against injury and damage to property. Assure against loss of unused materials, ladders, and tools on a job site or office location. Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started. And any other duties needed to help drive our vision, fulfill our mission and abide by our organization's values. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. What are we looking for? Installation experience is preferred Customer focused and customer driven mindset Technical aptitude Strong verbal communication Thrive in the face of uncertainty Valid driver's license High School degree or the equivalent Electronic Trade School training is a plus! What's in it for you? Pay Range: $21.00 - $26.00 per hour, based on experience with bonuses & commission opportunities Full benefits on the 1st of the month after 31 days of employment Company vehicle provided Casual yet energetic and engaging work environments Medical, Dental, Vision, 401(k) with employer matching Paid vacation time (We all need to recharge) Tuition reimbursement, employee referral bonuses A culture of coaching, development and career growth opportunities

Perennials and Sutherland, LLC is one of the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textiles and accessories market. Our company has dedicated over four decades to working with the very best in the design world to create and market truly unique and exquisite products. Everything we do and the elite clientele we serve is dedicated to making life more beautiful. Environments for life, architectural, landscape and beyond are what we live and breathe each and every day. Ours is more than a life of producing and selling products. Our people share a passion for creativity, design and art that is central to our daily lives. It's not just what we do but what we love. The Sales Associate is an integral part of the showroom as they are responsible are to work directly with the Inside Sales, Outside Sales, Clients, and Represented Manufacturers to ensure the smooth processing and production of orders. Key Responsibilities: Process payments, record deposits, and provide confirmations to clients and manufacturers Provide support to customers from start to finish. This includes finalizing details required per manufacturer/order, communicating order completion and project installation dates, and coordinating timelines of all entities through project completion Answer phone calls, assist with pricing requests, and transfer to assigned Inside Sales Update approvals for CFA's, DFA's, COM forms Provide tracking updates to clients Review weekly manufacturer status reports, update clients on ECD's, request missing information, and update manufacturer on any holds Send balance due notices to clients prior to order completion Initiate customer claims to assigned sales team and manufacturer Partner with accounting on refund requests Request freight quotes and update ship to addresses Enter new client account cards and send to accounting for resale verification Provide 5 star customer service to all clients in showroom Skills/Qualifications: Bachelor's degree or equivalent 2 + years' experience in a luxury services environment Self-motivated and detail oriented Ability to multitask Excellent communication skills both written and verbal Polished and professional demeanor High level of proficiency in MS Word, Outlook and Excel Friendly and energetic attitude Benefit Offerings Include: Paid Time off of 15 days per year, accrued bi-weekly Eight Sick Days Per Year 11 Paid Holidays Paid Parental Leave Medical, Dental and Vision Insurance, including HDHP with HSA 401k Retirement Plan with Bi-Weekly Company Match Company Paid Life Insurance and Long-term Disability Insurance Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity Employee Assistance Program Perennials and Sutherland participates in E-Verify and is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information, military/veteran status or other characteristics protected by law. Whether it's the executive who offers visionary leadership, or the sales professional who won't settle for less than perfection, a business needs great people and a collaborative environment to thrive. We maintain, develop, and inspire talented professionals and craftsmen. Our investment in people, equipment, and facilities results in a positive engaging workplace and gives our company a competitive edge in the marketplace. We believe deeply that the “right” people are our greatest asset. We offer careers for smart, creative, high energy people driven to contribute in a team environment where everyone can win. We foster potential, celebrate success, and support every colleague. Perennials and Sutherland, LLC employees enjoy a vibrant office culture, welcoming and inclusive executive team, and fantastic work-life balance.

We are seeking a highly technical Salesforce DevOps Engineer at the Manager level to lead 2 FTEs and 7 Contractors. This role is focused on Copado-driven CI/CD, requiring deep expertise in release automation, governance, and scripting. You will architect and optimize Copado pipelines, leveraging Copado Robotic Testing (CRT) and python for automation, and mentor a team of engineers. Duties and Responsibilities: Own and optimize Copado pipelines for Salesforce deployments across multiple environments (Dev, Test, Perf, Train, SBA). Configure and manage Copado features: Commit, Promotions, Quality Gates, Back Promotions, Rollbacks. Drive governance and enforce best practices for release management using Copado. Develop automation scripts in Python and Copado Robotic Testing (CRT) to integrate Copado with external tools, enhance deployment workflows, and support custom validations. Automate test execution, reporting, and environment checks using CRT and Python-based utilities. Lead and mentor a team of Salesforce DevOps engineers. Define and enforce DevOps standards and governance across Salesforce projects. Collaborate with architecture, development, and release management teams to align on delivery timelines and quality metrics. Provide executive-level reporting on release quality, deployment success rates, and environment stability using Grafana. Skills & Experience: Hands-on experience with Copado for Salesforce CI/CD and release management. Strong expertise in Copado Robotic Testing (CRT). Proficiency in Python scripting for automation and integration tasks. 5+ years in Salesforce DevOps or Release Engineering roles. Experience with Git-based workflows and branching strategies. Familiarity with Salesforce DX. Experience with large-scale Salesforce implementation. Experience with Salesforce CPQ. 2+ years in a managerial or team lead role within a DevOps or engineering organization. Excellent communication skills for cross-functional collaboration and executive reporting.

Job DescriptionAbout Moxie As part of the corporate Marketing team at Moxie Pest Control, we support 40+ branches with strategic marketing leadership, data-driven insights, and hands-on execution. Our mission is to improve the quality of life for our customers, team, and community by living our values: be kind, be the solution, do the right thing, and continually improve. We're seeking a relationship-focused, data-driven Growth Marketing Manager who blends agency account management with growth execution. This role works closely with the Senior Manager of Digital Marketing, to support digital strategies across local markets by: Attending partner meetings Clarifying needs and goals Translating partner insights into clear action plans Ensuring smooth collaboration and execution across teams You'll lead growth experimentation and performance optimization while acting as a key communication bridge between branch partners and the internal digital, creative, and analytics teams. Responsibilities:Partner Communication & Account Management Attend weekly/monthly Partner Operations meetings alongside the Sr. Manager of Digital Marketing to understand branch goals, market conditions, and operational needs. Serve as the primary intake lead for growth-related requests, gathering key details and translating them into actionable creative briefs and project assignments in ClickUp project management software. Maintain proactive communication with branch partners, ensuring clarity on timelines, expectations, deliverables, and performance results. Act as a liaison between partners and internal teams, helping ensure strategies are aligned with business objectives and executed flawlessly. Manage follow-ups, next steps, and accountability to keep marketing initiatives moving forward. Growth Strategy & Execution Support and execute digital strategies that drive lead generation, conversion, and customer retention across 40+ markets. Own growth experimentation through structured A/B testing, offer testing, landing page optimization, and audience segmentation. Partner with the Sr. Manager of Digital Marketing and external vendors to optimize paid media campaigns and uncover new performance opportunities. Performance Analysis & Insights Monitor campaign performance across channels and markets, identifying trends and opportunities for improved efficiency and ROI. Prepare clear, actionable reports for partners and internal stakeholders, distilling complex data into simple, strategic recommendations. Work closely with the Data Analytics team to ensure measurement accuracy and insightful dashboards. Cross-Functional Collaboration Collaborate with Creative Marketing to develop high-performing ad assets, landing pages, emails, and campaign components. Work with the Analytics and Ops teams to support local market needs, share insights, and ensure alignment on customer acquisition goals. Coordinate with SEO, Paid Media, Content, and Web teams to bring integrated marketing strategies to life. Lifecycle & Retention Marketing Support the planning and optimization of automated email/SMS journeys for onboarding, renewals, upsells, and re-engagement. Provide partner-specific recommendations for improving customer retention and lifetime value. Website, CRO & SEO Support Assist with website updates, landing page builds, and conversion improvements based on market insights and performance data. Partner with SEO specialists to support content updates, location page enhancements, and local visibility improvements. Qualifications 4-6 years of experience in digital marketing or agency account management (ideal candidates have experience in both). Strong client-facing skills with experience attending client meetings, running discovery conversations, and managing expectations. Proven ability to translate client needs into clear execution plans, briefs, and timelines. Hands-on experience with paid media, lifecycle marketing, CRO, or multi-channel campaign execution. Strong analytical mindset with the ability to synthesize data into actionable insights. Excellent communication, organization, and relationship-building skills. Comfortable managing multiple projects simultaneously in a fast-paced environment. Bonus Points For Experience supporting multi-location or home services brands. Familiarity with Google Ads, Meta Business Suite, HubSpot, Cinch, Looker, WordPress, or similar platforms. Experience building playbooks, intake workflows, or partner-facing documentation. Why Moxie? Join a collaborative, high-energy team that values kindness, problem-solving, integrity, and constant improvement. You'll help shape growth strategies for a nationwide network of service brands while enjoying strong support, autonomy, and room to grow. Here's What We Offer: Award-winning workplace - Named a Top Place to Work since 2021 Comprehensive benefits - Medical, dental, vision, and more 401(k) & Roth IRA - Because your future matters Paid Time Off - Work-life balance is important to us! Monthly company events & recognition programs Service projects - Be part of something bigger than just a job Pet insurance - Because furry family members deserve care too Wellness program - Prioritize your mental and physical well-being Previ - Exclusive employee perks including cellular discounts and up to 40% off gear from top lifestyle and tech brands Maternity Leave - Paid time off to support you during this important life moment

Perennials and Sutherland, LLC is one of the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textiles and accessories market. Our company has dedicated over four decades to working with the very best in the design world to create and market truly unique and exquisite products. Everything we do and the elite clientele we serve is dedicated to making life more beautiful. Environments for life, architectural, landscape and beyond are what we live and breathe each and every day. Ours is more than a life of producing and selling products. Our people share a passion for creativity, design and art that is central to our daily lives. It's not just what we do but what we love. The Associate Product Development Designer will be an integral part of the Rug Development Design team. Key Responsibilities: Creating rug weaving specifications and designs in response to given briefs and amending designs where necessary Quality control: analyze rug production and samples for rug weave specification accuracy Prepare yarn cards and rug poms for client presentations Maintaining and organizing development samples, color tools, and studio working spaces Prepare warps and wefts, dress loom Weave rug samples Qualifications: 3+ years textile design / weaving experience Graphic art / print experience Knowledge of fabric / weave structure Must be detail-oriented, organized and punctual Strong problem-solving skills, organizational habits, and team player Knowledge of computer-aided design programs (such as NedGraphics / Texcelle, and Adobe Suite) Benefit Offerings Include: Paid Time Off (PTO) of 15 days per year, accrued bi-weekly Eight Sick Days Per Year (or state-defined plans) 10 Paid Holidays Medical, Dental and Vision Insurance, including HDHP with HSA 401k Retirement Plan with Bi-Weekly Company Match Paid Parental Leave Company Paid Life Insurance and Long-term Disability Insurance Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity Employee Assistance Program To apply: go to ****************************************** Perennials and Sutherland participates in E-Verify and is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information, military/veteran status or other characteristics protected by law. Whether it's the executive who offers visionary leadership, or the sales professional who won't settle for less than perfection, a business needs great people and a collaborative environment to thrive. We maintain, develop, and inspire talented professionals and craftsmen. Our investment in people, equipment, and facilities results in a positive engaging workplace and gives our company a competitive edge in the marketplace. We believe deeply that the “right” people are our greatest asset. We offer careers for smart, creative, high energy people driven to contribute in a team environment where everyone can win. We foster potential, celebrate success, and support every colleague. Perennials and Sutherland, LLC employees enjoy a vibrant office culture, welcoming and inclusive executive team, and fantastic work-life balance.

Job Description About Us: Moxie Pest Control is on the lookout for dedicated individuals to join our dynamic team as TAP Insulation Installers. This is a fantastic opportunity for those who appreciate hands-on work and are eager to build a rewarding career in pest control and home services. What is TAP Insulation? TAP (Thermal Acoustical Pest Control) Insulation is a unique product designed to enhance home insulation while simultaneously preventing pest infestations. As an installer, you'll play a crucial role in helping homeowners create safer, more energy-efficient living spaces. Why Choose Moxie Pest Control? Entry-Level Opportunities: Start your journey as a Pest Control Technician/Insulation Laborer. PAID TRAINING: No previous experience? No problem! We provide comprehensive training. Flexible Schedule: 4 and 3 Day work weeks (4 days on, 3 days off OR 3 days on, 4 days off depending on season.) Health Benefits: Access to health, dental, and vision insurance. Career Growth: We're committed to helping you advance in your career-come grow with us! Your Role: As a TAP Insulation Installer, you'll begin each day in our warehouse, participate in daily training sessions, and then head out to customers' homes to deliver exceptional service. You'll be responsible for installing insulation that not only enhances energy efficiency but also safeguards homes against pests. We take immense pride in our work and strive for excellence every day; the happier our customers are, the more enjoyable our work becomes! Qualifications: Must be 21 or older to apply Valid Driver's (License is a must). Consent to background and motor vehicle record checks. A strong team player who embraces ownership and accountability in every task, big or small. Why Moxie? At Moxie Pest Control, we believe in teamwork and mutual support. Whether it's picking up trash in the warehouse or tackling challenges together, we foster an environment that values feedback, honesty, and lifting each other up. Ready to Make a Difference? If you're excited about hands-on work and want to be part of a rapidly growing company, we'd love to hear from you! Join Moxie Pest Control and embark on a fulfilling career journey.

What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth. Key Responsibilities: • Identify and engage prospects using innovative lead generation techniques to maximize outreach. • Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors. • Manage the work order process and ensure all documentation is completed following approved and standardized procedures. • Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals. • Enhance customer retention by proactively affirming customer satisfaction following the completion of services. What You'll Need: • Sales Experience: While consumer sales experience is preferred, it is not a requirement. • Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities. • Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers. • Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach. • Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions. • Time Management: Strong time management skills to effectively pursue and nurture leads independently. • Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups. • Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline. • Transportation: A valid driver's license, a clean driving record, and reliable transportation. • Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation. Minimum Qualifications: • Education: High school diploma or equivalent Required Licensing • Valid driver's license Our Culture: BLUE At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions: • Bold: We take risks, innovate, and embrace new challenges with confidence. • Lead: We inspire and guide our customers and colleagues towards success. • Unite: We work together as a team, fostering collaboration and inclusivity. • Elevate: We strive for excellence, continually improving ourselves and our offerings. Benefits: • Unlimited earning potential with a 100% commission-based compensation plan. • Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support. • Opportunities for career advancement within ADT. • Supportive work environment that fosters professional growth. • Robust benefits package, including Medical, Dental, Vision, and 401k match. • Paid Time Off (PTO) and mileage reimbursement. • Flexibility in working hours to meet customer needs. If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you! Ready to embark on a rewarding sales career? Apply now and join our team! Pay and Benefits Disclosure: Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers. A day in the life of a Smart Home Consultant looks like this: Build relationships between new customers and the ADT brand and product portfolio Complete in-home consultation and assessment Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices Complete customer onboarding and education of key products and services You will work in a dynamic, collaborative environment, working closely with customers and coworkers This role involves providing solutions by visiting customers at their homes or businesses Training Program: ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant. Job Requirements High School diploma or the equivalent Valid driver's license When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes: Comprehensive paid training program Full benefits on the 1st of the month after 31 days of employment Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending Future = 401(k) with employer matching Life = Paid vacation time Company vehicle provided Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards Tuition reimbursement Employee Referral bonuses - when you refer a friend or family members This role offers: Hourly pay: $17.00 Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives Training: Paid an additional $320 per week (on top of hourly pay) during the three-week onboarding program Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training Company vehicle provided for work use Benefits: Medical, dental, and vision coverage 401(k) with company match Tuition reimbursement Short- and long-term disability, life insurance, and well-being benefits Paid time off

The Sr. Director of Platform and AI Engineering, Monitoring, is a strategic leadership role responsible for defining and executing the product vision and roadmap for our AI-driven Monitoring platform and monitoring services. You will be at the forefront of integrating cutting-edge AI and M/L technologies to create new platform's capabilities, ensuring its reliability, scalability, and performance. You will lead a world-class team of engineers, fostering a culture of innovation and excellence within ADT. This leader will lead high performance team to conceptualize, develop, and launch innovative products and features that leverage AI to provide proactive, intelligent, and personalized security experiences for our customers. This role reports to the VP of Platform Engineering and will be a key member of the product and engineering leadership team. The Senior Director of Platform & AI Engineering, Monitoring is a key leadership role responsible for architecting, scaling, and optimizing ADT's next-generation AI-powered monitoring platform. This leader will drive the convergence of AI/ML, real-time IoT orchestration, multimodal data fusion, and human-in-loop operations to deliver reliable, context-aware, and adaptive monitoring at scale. Duties and Responsibilities: Reporting to the VP of Platform Product and Engineering, this leader will oversee a team of engineers, ML specialists, and platform architects to design and build a resilient, scalable foundation for agentic monitoring - where automation and empathy work together seamlessly. The role spans end-to-end system engineering, AI Ops, AI inference optimization, and cloud-based alarm intelligence, ensuring ADT's monitoring services are both proactive and predictive. 1. Build and Evolve ADT's AI Monitoring Platform: Architect and lead the evolution of a cloud-native, microservices-based monitoring platform capable of ingesting billions of IoT events daily across sensors, cameras, and devices. Deliver a scalable AI orchestration layer that powers detection, triage, and adaptive response across home, vehicle, and enterprise environments. Lead design of a self-learning data fabric that unifies structured, unstructured, and streaming data to enable real-time decisioning. Drive infrastructure modernization - including serverless compute, event-driven architectures, and distributed data lakes for low-latency inference. Lead the Cross-Device Intelligence Strategy: Architect a platform capable of ingesting and synthesizing data from a wide array of IoT devices (beyond just cameras) to create a holistic and contextual understanding of the customer's environment, enabling more predictive and proactive monitoring services. 2. Deepen AI and ML Engineering Capabilities: Partner with Data Science leadership to productionize models for event classification, object detection, behavioral pattern recognition, and anomaly prediction. Build robust AI Ops pipelines to automate model deployment, monitoring, retraining, and governance. Integrate Generative AI (GenAI) to synthesize monitoring summaries, generate incident context, and power AI-assisted operator experiences. Implement reinforcement learning loops where models continuously improve through feedback from human agents and customer outcomes. 3. Advance Human-in-the-Loop Monitoring Systems: Design AI workflows that seamlessly integrate human expertise - balancing automation efficiency with empathy and precision. Develop AI-assisted incident management tools: event summarization, context retrieval, risk scoring, and next-best-action recommendations. Implement real-time feedback loops where operator inputs retrain and optimize AI models for greater situational understanding. Define and evolve adaptive escalation protocols that dynamically determine when to route events to human operators versus automated resolution. Personalized Monitoring Profiles: Develop AI-driven capabilities that allow customers to customize their monitoring preferences, enabling a tailored balance between automated AI responses and human engagement 4. Lead Cross-Device and Edge Intelligence: Drive engineering for edge-AI inference, enabling on-device decisioning for faster verification and lower bandwidth consumption. Orchestrate cross-device intelligence, unifying camera, audio, motion, and environmental data into a single contextual model. Build resilience into field-deployed systems with federated learning and failover monitoring across diverse connectivity environments. 5. Ensure Reliability, Observability, and Scale: Define platform-wide SLOs/SLIs for latency, uptime, and inference accuracy, ensuring mission-critical reliability. Implement modern observability frameworks across all AI and microservice layers. Build a culture of continuous deployment with zero-downtime upgrades, leveraging Kubernetes, Terraform, and CI/CD automation. Oversee multi-region, fault-tolerant infrastructure across public cloud environments (AWS, GCP, Azure). 6. Accelerate Innovation Through Simulation & Experimentation: Develop a digital twin and simulation environment for large-scale testing of alarm scenarios, sensor events, and agentic responses. Partner with Product and UX to rapidly prototype new monitoring experiences, testing desirability, feasibility, and performance. Establish internal “AI Experience Labs” to test multimodal AI applications - video, audio, voice, and textual incident data - in real environments. 7. Lead, Inspire, and Scale Engineering Talent: Build and mentor a diverse, high-performing team of platform, AI, and MLOps engineers. Cultivate a culture of technical excellence, experimentation, and measurable business impact. Drive alignment across Product, Data Science, and Operations to ensure AI technology translates into real-world value. 8. Monitoring video AI Technology: Intelligent Alert Triage & Prioritization: Design and implement AI models that intelligently triage and prioritize video events, distinguishing between critical and non-critical incidents to optimize human operator response times and efficiency. Human-in-the-Loop Verification: Develop workflows and interfaces that seamlessly integrate human operators for verification and contextual analysis of AI-generated alerts, ensuring accuracy and reducing false positives. Adaptive Response Protocols: Define and evolve adaptive response protocols where AI handles routine events autonomously, while escalating complex or ambiguous situations to human monitoring professionals for expert intervention. AI-Assisted Incident Management: Innovate on tools and features that empower human agents with AI-powered insights, such as summarized event timelines, relevant historical data, and predictive analytics, to enhance their decision-making during incidents. Qualifications: 10+ years of engineering experience with at least 5+ years leading large, distributed teams delivering production-grade AI or platform systems. Proven expertise in cloud-scale architectures, real-time streaming, and microservices design. Deep understanding of AI/ML systems, including model lifecycle management, MLOps, feature stores, and data governance. Experience integrating GenAI, LLMs, or multimodal AI into customer-facing products. Preferred background in IoT, computer vision, or event-driven systems. Mastery of modern cloud infrastructure (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker). Strong analytical and problem-solving skills with a data-driven approach to decision-making. 10+ years of engineering experience with a track record of successfully launching and scaling B2B or B2C products. 5+ years of experience in a leadership role, managing and mentoring a team of technical leaders Deep understanding of containerization and orchestration technologies (Kubernetes, Docker), infrastructure as code (Terraform, CloudFormation), and CI/CD principles and tools. Proven ability to develop and execute a product strategy that drives business growth. Excellent communication, presentation, and interpersonal skills, with the ability to influence and align stakeholders at all levels. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Experience in the security, smart home, or IoT industries is a plus. Bachelor's or master's degree in computer science, AI, or related field (PhD preferred). Personal Characteristics: AI-Native Thinker: Passionate about creating AI systems that augment human intelligence. Operational Builder: Scales robust, real-time systems that never fail under pressure. Collaborative Leader: Inspires teams across product, data, and engineering to execute at startup speed and enterprise scale. Customer-Obsessed: Designs with empathy, safety, and trust as non-negotiables. Innovative and Analytical: Combines creative prototyping with rigorous experimentation. Results-Driven: Balances long-term platform vision with measurable short-term impact. Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers. A day in the life of a Smart Home Consultant looks like this: Build relationships between new customers and the ADT brand and product portfolio Complete in-home consultation and assessment Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices Complete customer onboarding and education of key products and services You will work in a dynamic, collaborative environment, working closely with customers and coworkers This role involves providing solutions by visiting customers at their homes or businesses Training Program: ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant. Job Requirements High School diploma or the equivalent Valid driver's license When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes: Comprehensive paid training program Full benefits on the 1st of the month after 31 days of employment Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending Future = 401(k) with employer matching Life = Paid vacation time Company vehicle provided Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards Tuition reimbursement Employee Referral bonuses - when you refer a friend or family members This role offers: Hourly pay: $17.00 Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives Training: Paid an additional $320 per week (on top of hourly pay) during the three-week onboarding program Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training Company vehicle provided for work use Benefits: Medical, dental, and vision coverage 401(k) with company match Tuition reimbursement Short- and long-term disability, life insurance, and well-being benefits Paid time off

Responsible for managing IT personnel including end user and third party provider activities pertaining to the maintenance, design, development, testing, documentation, and implementation of Life Safety applications, products, and services. Duties and Responsibilities: Responsible for overall management of team and assignment of projects and tasks. Responsible for planning and implementation of Mastermind Monitoring upgrades and maintenance releases. Manages the financial, time, and resource aspects of project against a set budget and project plan. Resolves project related issues and operational issues impacting IT or business. Define service levels, service agreements, and manage IT operations. Review and evaluate work and prepare performance reports. Assist and prepare the budget, forecast, and capital equipment reports. Coordinate system analysis and applications development activities through direct and indirect staff. Assist and recommend process and quality improvement activities for the organization. Performs as an internal consultant, advocate, mentor, and change agent. Provide vision and strategy for improvements. Lead and direct cross-functional teams in the areas of scheduling, implementation, technology direction, future planning, and standard development practices. Deliver schedule milestones on-time to ensure project/program objectives are met. Responsible for personnel decisions including performance review and hire/fire activities. Mentor employees on career development and performance improvement Performs other duties as assigned. Requirements: Education: Four (4) year degree or equivalent experience. Experience: 8 - 10 years. Skills: Advanced knowledge of major package applications software, particularly Mastermind. Advanced written and verbal communication skills including ability to develop presentations and present to management. Advanced background and understanding of business principles, practices and procedures. Advanced problem solving and negotiation skills. Proven project management skills and experience. Functional understanding of general financial principles. Leverages business and technical expertise across disciplines, demonstrating a high level of industry knowledge. Contributes to the strategic direction of the client group(s). May provide guidance to senior management. Programming knowledge of Visual Studio IDE languages, particularly Visual Basic. Expansive knowledge of Microsoft SQL Services language and development. Competencies: Customer Focus Drive for Results Ethics & Values Peer Relationships Conflict Management TQM/Re-Engineering Managing Vision & Purpose Building Effective Teams Motivating Others

The Sr. Learning & Talent Systems Specialist is ADT's expert on enterprise learning platforms, ensuring every employee has a seamless experience while helping us move into the future. You'll partner with HR Technology and IT to support updates and feature enhancements, provide direct support to learners and admins, and lead change enablement for new capabilities. By applying automation, AI, and analytics, you'll improve adoption and data integrity-making it easier for people at ADT to learn, grow, and develop in ways that strengthen both individual potential and our shared success. Role Responsibilities: Learning Platform Administration Serve as SME for Oracle Learning, LinkedIn Learning, and other Learner Platforms. Maintain system standards, best practices, and governance. Lead configuration, testing, and deployment of learning content for compliance, onboarding, and skills-based programs. Partner with IT and HR Technology to pilot and scale new automation, AI, and analytics capabilities, ensuring business-side configuration and data integrity. Train and mentor LMS Admins and Power Users; empower self-service and scalable enablement across the enterprise. Develop and maintain job aids, toolkits, and training resources; communicate system changes and enablement initiatives. Provide expert support to all employees and learning admins, ensuring rapid issue resolution and high user satisfaction. Monitor and improve data quality, system adoption, and user experience through continuous feedback and analytics. Compliance, Risk, & Governance Assign, track, and report on mandatory training (ethics, harassment, EHS); ensure audit readiness and alignment with ADT guidance. Implement and validate automation rules; troubleshoot failures and exceptions, partnering with Legal and EHS as needed. Guide compliance processes, access approvals, and best practices for sub-admins and business partners. Produce compliance-related reports (e.g., audit, legal requests) and validate automation-driven reporting outputs for accuracy. Analytics & Data-Driven Insights Design and deliver dashboards, predictive analytics, and compliance reports for HR, Legal, and business leaders. Leverage reporting to identify trends, supply recommendations, and support strategic initiatives. Change Leadership & Process Improvement Lead change enablement for new features, system upgrades, and process improvements; interpret and communicate technical changes for business value. Identify and implement workflow improvements, leveraging automation and analytics to drive operational excellence and scalability. Engage in project management to deliver and deploy programs and support large-scale initiatives as needed. Act as a catalyst for transformation, culture, and continuous improvement, supporting future skills and AI literacy programs. Stakeholder Consulting & Strategic Enablement Consult with all lines of business to advise on diverse ways to use the LMS and Talent platforms to support their programs and initiatives. Advise HRBPs and business leaders on LMS capabilities, automation possibilities, and strategic alignment with org initiatives. Communicate/escalate common themes and insights to product owners/key stakeholders; inform changes needed to system job aids based on technology evolution. Qualifications: Bachelor's degree in business, HR, technology, or equivalent work experience. Minimum of five (5) years' direct experience working with LMS and online learning course delivery. Demonstrated expertise in Oracle Cloud Learning or equivalent enterprise LMS. Experience with automation, AI tools, and process improvement (e.g., PowerAutomate). Experience with query and report development and analysis. Working knowledge of Articulate, Captivate, or similar learning content authoring tools is a plus. Skills & Competencies: Strong analytical, reporting, and data visualization skills (e.g., PowerBI, Tableau). Effective communication, stakeholder management, and change-leadership abilities. Ability to manage multiple complex projects and competing priorities. Location: Our office follows 4 days onsite and 1-day remote schedule.

Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and home automation? Then today is a good day to become an ADT Solutions Advisor. You'll be able to take advantage of our ever-expanding line of innovative home automation and smart security products and solutions, and help make homes smarter, and people safer - every day. This is your chance to join the leading security and home automation company and grow with us. Interested in being a part of the growth? Keep reading. So, who's right for the job? A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers. Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart home solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. Do you… Get satisfaction from helping people? Have a knack for problem solving? Enjoy finding solutions to make people's lives easier? Want to help protect what they value most, their loved ones, pets and prized possessions? Have a curiosity for the newest tech? Adapt quickly to competitive and customer needs? Prioritize your time well? Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals. What's in it for you: Unlimited earning potential with uncapped commissions (our top performers earn $150K+!) Training wage of up to $4,000 over the first 8 weeks of employment Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement Paid Time Off Mileage compensation Career growth opportunities Ability to work flexible hours to accommodate our customers' needs Still not convinced? Check out this video of our professionals who make it part of their life's mission: ADT professionals Check out more about life at ADT here. Read more about ADT + Google here. Pay and Benefits Disclosure: Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $95,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.

This role serves as ADT's primary source of category and competitive intelligence. The outputs are critical to keeping ADT senior executives current on the developments, advancements and strategies of competitors within the category to continuously drive improvements and understand the competitive advantages of ADT's business. DUTIES AND RESPONSIBILITIES List the main duties and tasks that that the employee will be responsible for. Summarizing key developments within the industry and across competitors for executive consumption (requires written and verbal summary and presentation) Maintain ADT's market and competitive intelligence knowledge base, helping internal decision makers get access to critical information in an efficient manner Continuously update and improve our sales enablement tools. E.g., Phone and Field Sales Competitive Information Tools, and website competitive matrices Perform robust pricing comparisons and analyses to inform national pricing strategies and decision making (e.g., bi-monthly scenario planning) Lead brand claim research & development Identify competitor false/misleading marketing claims; work with ADT's Legal team to address inaccuracies via Cease & Desists Manage relationships and project management with third-party research vendors Additional duties as assigned SKILLS AND COMPETENCIES These are attributes that your employee should have. Highlight the essential skills required for the job such as technical, interpersonal, or managerial skills. If in a supervisory position, list the number and title of direct reports. Expert at distilling large amounts of information from a variety of sources into a succinct story or key points for other executives Diligent, detail-oriented, curious about the category Self-starter/self-motivated Data-driven Ability to collaborate cross-functionally with various stakeholders QUALIFICATIONS: MINIMUM QUALIFICATIONS: Specify the minimum required educational background, necessary years of experience, or relevant industry experience. Undergraduate degree PREFERRED QUALIFICATIONS: Include any additional desirable qualifications that would be beneficial for the role. Knowledge / experience within the home security or smart home and automation industry Previous work experience in competitive, category intelligence LOCATION Our office follows 4 days onsite and 1 day remote schedule. TRAVEL Select the travel requirements for the job by keeping only one of the options below. Occasionally, less than 25%

At ADT, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram. ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. What defines success at ADT? The Residential Installation Technician's primary functions and responsibilities are to evaluate the customer's needs, design, install, and educate the customer on the use of their system. What are your key responsibilities? Work with the customer to determine optimal system and equipment to meet their needs. Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service. Evaluate the information provided and work with the customer to provide the best possible solution for their location. Identify opportunities to improve the use and functionality of the customers system and provide those recommendations. Pursue safety practices to safeguard against injury and damage to property. Assure against loss of unused materials, ladders, and tools on a job site or office location. Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started. And any other duties needed to help drive our vision, fulfill our mission and abide by our organization's values. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. What are we looking for? Installation experience is preferred Customer focused and customer driven mindset Technical aptitude Strong verbal communication Thrive in the face of uncertainty Valid driver's license High School degree or the equivalent Electronic Trade School training is a plus! What's in it for you? Pay Range: $21.00 - $26.00 per hour, based on experience with bonuses & commission opportunities Full benefits on the 1st of the month after 31 days of employment Company vehicle provided Casual yet energetic and engaging work environments Medical, Dental, Vision, 401(k) with employer matching Paid vacation time (We all need to recharge) Tuition reimbursement, employee referral bonuses A culture of coaching, development and career growth opportunities

About Us: At ADT, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram. ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. What defines success at ADT? The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions. What are your key responsibilities? Services fire and carbon monoxide detection, networking, hosted video solutions, and access control. Follow and complete required processes of wired/wireless technology and connection procedures. Test and validate system signals/communication with central monitoring to properly establish service. A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. What are we looking for? Service experience Technical aptitude Strong verbal communication Customer focused and customer driven mindset Thrive in the face of uncertainty Valid driver's license High School degree or the equivalent What's in it for you? Full benefits on the 1st of the month after 31 days of employment Casual, yet energetic and engaging work environments Medical, Dental, Vision, 401(k) with employer matching Paid vacation time (We all need to recharge) Tuition reimbursement, employee referral bonuses A culture of coaching, development and career growth opportunities