ADT Security Services jobs in Boca Raton, FL - 23 jobs
Senior Communications Manager, Digital & Social Media
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3017863 Category: JobSchedule: Full time JobShift: : ADT is seeking a seasoned and strategic Senior Digital Communications Manager to strengthen our brand presence across organic social channels and help bring our story to life in meaningful ways. This role will drive content direction, oversee agency partners, and integrate social media into our broader communications strategy. You will combine creative vision with data-driven decision-making to inspire engagement, amplify campaigns, and connect with audiences who trust ADT to help protect what matters most.
Duties and Responsibilities:
* Define strategic approaches for each social channel, tailoring content and engagement strategies to audience behavior and platform best practices.
* Drive top performance from our agency partners through clear direction, consistent feedback, and alignment with ADT's brand and business goals.
* Collaborate closely with brand, marketing, and production teams to integrate social into larger campaigns and corporate priorities.
* Partner with product teams and product communications leads to ensure we are telling a compelling, cohesive story about ADT's products and technology.
* Understand the paid media landscape to advise on when and how to amplify organic content for greater reach and impact.
* Work with the partner communications team lead to identify and prioritize content most likely to engage and grow ADT's online communities.
* Partner with production teams and agencies to create high-performing video content optimized for social platforms.
* Manage the social media content calendar and oversee publishing processes to maintain a consistent and compelling presence.
* Use analytics to evaluate performance, extract insights, and adjust strategies to continually improve engagement and impact.
* Monitor social trends, competitor activity, and emerging platform features to keep ADT's presence fresh and competitive.
* Oversee community management, ensuring timely and brand-appropriate engagement with followers, and guide rapid, thoughtful responses to emerging issues or crisis situations.
* Lead, mentor, and develop team members to deliver high-quality work and grow their expertise in digital communications.
Qualifications:
* 6+ years of experience in digital communications or social media management, ideally in a corporate, agency, or brand environment.
* Proven experience delivering high-impact organic campaigns with measurable business outcomes.
* Strong creative instincts paired with the ability to turn complex topics into engaging, audience-first content.
* Track record of managing agencies, budgets, and creative workflows.
* Proficiency with analytics tools and using data to guide decisions.
* Exceptional writing, editing, and visual storytelling skills.
* Ability to collaborate across functions and influence stakeholders at all levels.
Preferred Skills:
* Experience with integrated communications strategies spanning social, PR, marketing, and executive visibility.
* Familiarity with influencer engagement and community management.
* Knowledge of security, technology, or connected home industries is a plus.
Location:
* Our office follows 4 days onsite and 1-day remote schedule.
$67k-96k yearly est. Auto-Apply 22d ago
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Sr. Specialist HRIS
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3018696 Category: JobSchedule: Full time JobShift: : As Sr. Specialist, HR Technology you are responsible for evaluating, implementing, and supporting technology solutions that enable Human Resources business partners to deliver a great candidate and employee experience. Oracle HCM Cloud and related products are key components of our HR transformation at ADT. You will also be responsible for ensuring our HR and Payroll cloud technology business processes are running optimally.
Duties and Responsibilities:
* Develop a solid partnership with your HR and Payroll partners to understand their goals so you can recommend how to leverage technology to streamline business processes. You are the liaison between IT and business partners.
* Plan, direct or execute the activities for defining requirements through designing, configuring, and implementing solutions within Oracle HCM Cloud, Integrations, ADP and Kronos with limited direction.
* Sustain and manage relationships with vendors who provide technology and consulting related to our platforms and projects.
* Work with your team and business partners to anticipate how business strategy or policy changes will impact systems and processes.
* Proactively research and locate the necessary tools and processes to identify troublesome trends as they develop
* Analyze/predict trends and develop a long-range plan designed to resolve problems and prevent them from recurring, while maintaining high service levels for the user community with limited direction.
* Continuously strive to improve business partner and user support through high level guidance to the Help Desk and support for IT initiatives to address service issues.
* Execute the activities for defining requirements through designing, configuring, and implementing solutions within applications including Oracle HCM Cloud (Incl OTL, Core HR and ORC), Integrations, ADP, etc.
* Serve as project manager for technology initiatives, leading cross-functional teams
in translating business needs and technology directions into product definitions and programs.
* Deliver clear communication on status, timing, and deliverables to leaders, team members, stakeholders, etc.
* Recommend and manage standard testing procedures for system changes and scheduled cloud software updates.
* Performs system configurations and maintenance as needed in various platforms.
* Maintains system and program administration documentation, as required.
* Reviews production issues and assists with escalated troubleshooting with limited direction.
* Identifies trends in issues and recommends long-term solutions.
* Adheres to SOX compliance processes and system audit requests.
* Always represent the Company in a professional manner.
* Consistently maintains a professional courteous attitude when dealing with customers, coworkers, and the public.
* Performs other duties as necessary.
Skills and Competencies:
* Strong understanding of HR business processes and best practices across the employee lifecycle.
* Analytical mindset with ability to interpret data, identify trends, and troubleshoot system issues.
* Demonstrate ability to translate business requirements into effective technical configurations and process improvements.
* High attention to detail and commitment to data accuracy and integrity.
* Ability to create and maintain system documentation, process maps, and user guides.
* Conceptual Thinking, Problem Solving and Process Improvement
Minimum Qualifications:
* Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field.
* 5-7 years of experience supporting or implementing HR systems, with at least 4 years in Oracle HCM Cloud.
* Hands-on experience in one or more Oracle modules (Core HR, Time and Labor, Recruiting, Compensation, Absence and Benefits Administration) a plus.
* Strong understanding of HR business processes and data structures.
* Proficiency in Oracle HCM reporting tools (OTBI, BI Publisher, HCM Extracts).
* Proficiency in Excel
* Experience with fast formulas and workflow configuration preferred.
* Excellent analytical and problem-solving skills, with strong attention to detail.
* Strong communication skills and ability to collaborate across functional teams.
* Oracle HCM certification(s) a plus.
Preferred Qualifications:
* Experience with Oracle Recruiting, Core HR (including Workforce Comp), Oracle Time & Labor
Working Conditions:
Physical Requirements:
* Sit (Continually=67-100% of workday).
* Standing, stooping, lifting, climbing, crawling both inside and outside in various weather conditions.
Communication Skills:
* Writing, Talking/Hearing on the phone (Continually=67-100% of workday).
Location:
* Remote/Home office (4 days in the office).
Travel:
* No travel required.
$52k-76k yearly est. Auto-Apply 21d ago
Smart Home Consultant
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Pompano Beach, FL
JobID: 3018504 JobSchedule: Full time JobShift: : As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers.
A day in the life of a Smart Home Consultant looks like this:
* Build relationships between new customers and the ADT brand and product portfolio
* Complete in-home consultation and assessment
* Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices
* Complete customer onboarding and education of key products and services
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers
* This role involves providing solutions by visiting customers at their homes or businesses
Training Program:
ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.
Job Requirements
* High School diploma or the equivalent
* Valid driver's license
When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes:
* Comprehensive paid training program
* Full benefits on the 1st of the month after 31 days of employment
* Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
* Future = 401(k) with employer matching
* Life = Paid vacation time
* Company vehicle provided
* Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
* Tuition reimbursement
* Employee Referral bonuses - when you refer a friend or family members
This role offers:
* Hourly pay: $17.00
* Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives
Training:
* Additional $320 per week training bonus included during three week training process
* Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training
* Company vehicle provided for work use
Benefits:
* Medical, dental, and vision coverage
* 401(k) with company match
* Tuition reimbursement
* Short- and long-term disability, life insurance, and well-being benefits
* Paid time off
$105k yearly Auto-Apply 44d ago
Systems Administrator (Procurement)
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3017911 Category: JobSchedule: Full time JobShift: : Join ADT's Strategic Sourcing and Procurement team, a powerhouse driving measurable impact for a company that protects millions every day. As the Systems Administrator, Procurement, you'll shape the future of our procurement technology ecosystem, leading the strategy, implementation, and optimization of key platforms including Procure-to-Pay (P2P), Contract Lifecycle Management (CLM), and Intake systems. You'll own system performance, integrations, user adoption, and continuous improvement-ensuring every process runs smoothly and efficiently. This is a high-visibility role that blends technical mastery, strategic thinking, and leadership to elevate our procurement capabilities and deliver a best-in-class user experience across the organization. Our office follows a 4 days onsite and 1 day remote schedule.
Key Responsibilities
* Own and manage ADT's procurement technology platforms, driving system performance, scalability, and user experience.
* Lead system implementations, upgrades, and releases-translating business requirements into technical solutions.
* Configure and manage workflows, approval logic, and business rules to ensure accuracy and compliance.
* Oversee integrations, APIs, and data exchanges with ERP, supplier, and financial systems.
* Maintain and manage master data, including suppliers, permissions, and accounting segments.
* Monitor system operations, including batch jobs, scripts, and data imports/exports.
* Troubleshoot and resolve system issues, interface errors, and data quality problems.
* Develop and maintain SOPs, admin guides, and technical documentation.
* Collaborate with Procurement, Finance, and IT stakeholders to deliver technology-driven process improvements.
* Provide expert user support and serve as the primary liaison with vendor support teams.
* Support audit and compliance reviews through documentation and system monitoring.
Preferred Qualifications
* Experience with Oracle ERP/Cloud (OCI) or SAP/Ariba (Integration Manager, Master Data Manager).
* Knowledge of Ariba Network integration (cXML/EDI, PunchOut catalogs).
* Familiarity with Ariba SLP, Sourcing, Contracts, Custom Forms, and Fieldglass.
* Experience with Ironclad, ZIP HQ, or CIG V7 (Cloud Integration Gateway).
Required Qualifications
* Bachelor's degree or equivalent work experience.
* Deep understanding of procurement processes and workflow automation.
* At least 8 years of experience designing, configuring, and supporting Procurement or P2P systems.
* Demonstrated experience managing system integrations, upgrades, and deployments.
* Strong analytical and troubleshooting skills focused on practical solutions.
* Excellent communication and collaboration skills with both technical and business teams.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
$59k-76k yearly est. Auto-Apply 22d ago
Salesforce DevOps Technical Manager
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3018523 Category: JobSchedule: Full time JobShift: : We are seeking a highly technical Salesforce DevOps Engineer at the Manager level to lead 2 FTEs and 7 Contractors. This role is focused on Copado-driven CI/CD, requiring deep expertise in release automation, governance, and scripting. You will architect and optimize Copado pipelines, leveraging Copado Robotic Testing (CRT) and python for automation, and mentor a team of engineers.
Duties and Responsibilities:
* Own and optimize Copado pipelines for Salesforce deployments across multiple environments (Dev, Test, Perf, Train, SBA).
* Configure and manage Copado features: Commit, Promotions, Quality Gates, Back Promotions, Rollbacks.
* Drive governance and enforce best practices for release management using Copado.
* Develop automation scripts in Python and Copado Robotic Testing (CRT) to integrate Copado with external tools, enhance deployment workflows, and support custom validations.
* Automate test execution, reporting, and environment checks using CRT and Python-based utilities.
* Lead and mentor a team of Salesforce DevOps engineers.
* Define and enforce DevOps standards and governance across Salesforce projects.
* Collaborate with architecture, development, and release management teams to align on delivery timelines and quality metrics.
* Provide executive-level reporting on release quality, deployment success rates, and environment stability using Grafana.
Skills & Experience:
* Hands-on experience with Copado for Salesforce CI/CD and release management.
* Strong expertise in Copado Robotic Testing (CRT).
* Proficiency in Python scripting for automation and integration tasks.
* 5+ years in Salesforce DevOps or Release Engineering roles.
* Experience with Git-based workflows and branching strategies.
* Familiarity with Salesforce DX.
* Experience with large-scale Salesforce implementation.
* Experience with Salesforce CPQ.
* 2+ years in a managerial or team lead role within a DevOps or engineering organization.
* Excellent communication skills for cross-functional collaboration and executive reporting.
$62k-92k yearly est. Auto-Apply 22d ago
Installation Technician
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in West Palm Beach, FL
JobID: 3018632 JobSchedule: Full time JobShift: : About US: At ADT, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Installation Technician's primary functions and responsibilities are to evaluate the customer's needs, design, install, and educate the customer on the use of their system.
What are your key responsibilities?
* Work with the customer to determine optimal system and equipment to meet their needs.
* Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
* Evaluate the information provided and work with the customer to provide the best possible solution for their location.
* Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
* Pursue safety practices to safeguard against injury and damage to property.
* Assure against loss of unused materials, ladders, and tools on a job site or office location.
* Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
* And any other duties needed to help drive our vision, fulfill our mission and abide by our organization's values.
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
* This role involves providing solutions by visiting customers at their homes or businesses.
What are we looking for?
* Customer focused and customer driven mindset
* Technical aptitude
* Strong verbal communication
* Thrive in the face of uncertainty
* Valid driver's license
* High School degree or the equivalent
* Electronic Trade School training is a plus!
What's in it for you?
* Full benefits on the 1st of the month after 31 days of employment
* Casual, yet energetic and engaging work environments
* Medical, Dental, Vision, 401(k) with employer matching
* Paid vacation time (We all need to recharge)
* Tuition reimbursement, employee referral bonuses
* A culture of coaching, development and career growth opportunities
$16k-37k yearly est. Auto-Apply 30d ago
IT Auditor
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3018525 Category: JobSchedule: Full time JobShift: : Reporting to an Audit Senior Manager, the Auditor is an entry level auditor position within Internal Audit. The Auditor will conduct financial and operational reviews and assess internal controls to support Sarbanes-Oxley Section 404 compliance of ADT Operations. The Auditor will interact with financial, operational and IT management personnel across the company and will be exposed to financial and business operations.
Duties and Responsibilities:
* Carry out the vision and mission of Internal Audit to enhance and protect organizational value.
* Actively participate in audit planning, fieldwork, and reporting.
* Assess design and operating effectiveness of internal controls over financial reporting (both IT General Controls and automated IT controls), including assessing reliability of information used in control performance.
* Collect, evaluate, and document information with high quality to support audit results.
* Analyze data sets to perform audit planning, sampling, testing, or to evaluate observations.
* Review audit work papers and report observations in accordance with Internal Audit standards.
* Evaluate the adequacy and effectiveness of internal controls and compliance with corporate policies and procedures.
* Identify audit issues and root causes, recommend improved internal controls and business processes, and ensure that corrective action plans are developed and implemented.
* Present clear and concise observations to Internal Audit management and verify observations with operational management.
* Participate in Internal Audit process improvements.
* Continue professional education regarding audit and accounting standards and laws and regulations applicable to the company.
* Assist external auditors, as requested.
Skills and Competencies:
* Strong interpersonal skills and ability to work in a diverse team environment.
* Possess excellent written and oral communications skills.
* Have strong, proficient analytical skills.
* Possess strong leadership skills, with professional development coaching experience.
* Computer skills (Intermediate/Advanced Excel, PowerPoint).
Minimum Qualifications:
* Bachelor's degrees in IT Systems Management, IT, Accounting, or other relevant fields.
* General knowledge around professional communications, attire, and a willingness to learn.
* Live within driving distance to the ADT Boca Raton Headquarters.
Preferred Qualifications:
* Master's degree preferred.
Required Licensing or Certifications:
* CPA, CIA, and/or CISA preferred, but not required.
Location:
Our office follows 4 days onsite and 1-day remote schedule.
Travel:
* No travel required.
$69k-83k yearly est. Auto-Apply 40d ago
Resale Sales Representative
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in West Palm Beach, FL
JobID: 3018208 JobSchedule: Full time JobShift: : What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth.
Key Responsibilities:
* Identify and engage prospects using innovative lead generation techniques to maximize outreach.
* Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors.
* Manage the work order process and ensure all documentation is completed following approved and standardized procedures.
* Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
* Enhance customer retention by proactively affirming customer satisfaction following the completion of services.
What You'll Need:
* Sales Experience: While consumer sales experience is preferred, it is not a requirement.
* Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities.
* Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers.
* Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach.
* Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions.
* Time Management: Strong time management skills to effectively pursue and nurture leads independently.
* Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups.
* Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline.
* Transportation: A valid driver's license, a clean driving record, and reliable transportation.
* Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation.
Minimum Qualifications:
* Education: High school diploma or equivalent
Required Licensing
* Valid driver's license
Our Culture: BLUE
At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions:
* Bold: We take risks, innovate, and embrace new challenges with confidence.
* Lead: We inspire and guide our customers and colleagues towards success.
* Unite: We work together as a team, fostering collaboration and inclusivity.
* Elevate: We strive for excellence, continually improving ourselves and our offerings.
Benefits:
* Unlimited earning potential with a 100% commission-based compensation plan.
* Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support.
* Opportunities for career advancement within ADT.
* Supportive work environment that fosters professional growth.
* Robust benefits package, including Medical, Dental, Vision, and 401k match.
* Paid Time Off (PTO) and mileage reimbursement.
* Flexibility in working hours to meet customer needs.
If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you!
Ready to embark on a rewarding sales career? Apply now and join our team!
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
$20k-33k yearly est. Auto-Apply 60d+ ago
Sr. Product Manager - Devices
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3017323 Category: JobSchedule: Full time JobShift: : As an ADT Senior Product Manager, you will work with cross-functional teams, including engineers, designers, data analysts, and third parties, to develop and enhance our products. You will prioritize understanding customer needs and pain points, collaborating closely with various teams to deliver innovative solutions that bring value to ADT and drive customer satisfaction. We seek entrepreneurial Product Managers who can drive innovation and execute product initiatives swiftly and effectively.
ADT is transitioning to an in-office model. New team members will work from home but should plan to return to an in-office model at a later date. We will keep you well informed and supported throughout the transition.
Duties and Responsibilities:
* Develop and execute product vision and strategy based on market research, customer feedback, and industry trends. Drive product roadmap planning and prioritization to align with organizational goals.
* Collaborate closely with cross-functional teams to define product requirements, coordinate resources, develop roadmaps, and guide teams through key project milestones.
* Plan, initiate, and oversee hardware projects, managing the development of hardware and firmware to meet deadlines and performance expectations.
* Facilitate effective communication across teams to support past, current, and future product initiatives, ensuring alignment and clarity in project goals and progress.
* Define and analyze key performance metrics, utilizing data to inform product decisions, optimize features, and conduct A/B testing to enhance user experience and product effectiveness.
Minimum Qualifications:
* Bachelor's degree in Computer Science, Information Systems, Business, Finance, or a related technical field.
* 6+ years of experience in product management or a related role such as Electrical Engineering, Information Systems, or Engineering.
* Proficiency in defining product requirements, developing roadmaps, and managing product lifecycles. Ability to work with multi-disciplinary teams to deliver products that are ready for market release.
Preferred Qualifications:
* Experience with launching hardware devices.
* Graduate degree in Electrical Engineering or Computer Science
This job description represents various full-time product manager roles across ADT. Compensation will vary depending on level and experience for the position.
We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Anticipated application end date will be on 9/30/2025.
$93k-117k yearly est. Auto-Apply 13d ago
Service Technician
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in West Palm Beach, FL
JobID: 3018712 Category: JobSchedule: Full time JobShift: : About Us: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
What are your key responsibilities?
* Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
* Follow and complete required processes of wired/wireless technology and connection procedures.
* Test and validate system signals/communication with central monitoring to properly establish service.
* A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Qualifications - External
What are we looking for?
* Service experience
* Technical aptitude
* Strong verbal communication
* Customer focused and customer driven mindset
* Thrive in the face of uncertainty
* Valid driver's license
* High School degree or the equivalent
What's in it for you?
* Full benefits on the 1st of the month after 31 days of employment
* Casual, yet energetic and engaging work environments
* Medical, Dental, Vision, 401(k) with employer matching
* Paid vacation time (We all need to recharge)
* Tuition reimbursement, employee referral bonuses
* A culture of coaching, development and career growth opportunities
Position Summary:
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
* Locate and alleviate trouble with damaged equipment or wiring.
* Readjust equipment, repair or replace inoperative equipment and test for operation.
* Read blueprints, building and electrical plans in order to complete equipment repairs.
* Prepare trouble order forms to report temporary repairs.
* Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Qualifications - External
Education/Certification
* High school diploma or GED.
Experience:
* Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills:
* Excellent communication skills.
* Able to read building electrical and sprinkler plans as required for clearing equipment trouble
* Standing, stooping, lifting ,climbing ,crawling
* Valid driver's license required.
Want to learn more about ADT?
Visit us online at *********** or on Facebook.
$26k-34k yearly est. Auto-Apply 22d ago
Smart Home Consultant
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in West Palm Beach, FL
JobID: 3018503 JobSchedule: Full time JobShift: : As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers.
A day in the life of a Smart Home Consultant looks like this:
* Build relationships between new customers and the ADT brand and product portfolio
* Complete in-home consultation and assessment
* Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices
* Complete customer onboarding and education of key products and services
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers
* This role involves providing solutions by visiting customers at their homes or businesses
Training Program:
ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.
Job Requirements
* High School diploma or the equivalent
* Valid driver's license
When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes:
* Comprehensive paid training program
* Full benefits on the 1st of the month after 31 days of employment
* Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
* Future = 401(k) with employer matching
* Life = Paid vacation time
* Company vehicle provided
* Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
* Tuition reimbursement
* Employee Referral bonuses - when you refer a friend or family members
This role offers:
* Hourly pay: $17.00
* Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives
Training:
* Additional $320 per week training bonus included during three week training process
* Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training
* Company vehicle provided for work use
Benefits:
* Medical, dental, and vision coverage
* 401(k) with company match
* Tuition reimbursement
* Short- and long-term disability, life insurance, and well-being benefits
* Paid time off
$105k yearly Auto-Apply 44d ago
Manager, Industry Insights and Competitive Intelligence
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Boca Raton, FL
JobID: 3018524 Category: JobSchedule: Full time JobShift: : This role serves as ADT's primary source of category and competitive intelligence. The outputs are critical to keeping ADT senior executives current on the developments, advancements and strategies of competitors within the category to continuously drive improvements and understand the competitive advantages of ADT's business.
DUTIES AND RESPONSIBILITIES
List the main duties and tasks that that the employee will be responsible for.
* Summarizing key developments within the industry and across competitors for executive consumption (requires written and verbal summary and presentation)
* Maintain ADT's market and competitive intelligence knowledge base, helping internal decision makers get access to critical information in an efficient manner
* Continuously update and improve our sales enablement tools. E.g., Phone and Field Sales Competitive Information Tools, and website competitive matrices
* Perform robust pricing comparisons and analyses to inform national pricing strategies and decision making (e.g., bi-monthly scenario planning)
* Lead brand claim research & development
* Identify competitor false/misleading marketing claims; work with ADT's Legal team to address inaccuracies via Cease & Desists
* Manage relationships and project management with third-party research vendors
* Additional duties as assigned
SKILLS AND COMPETENCIES
These are attributes that your employee should have. Highlight the essential skills required for the job such as technical, interpersonal, or managerial skills. If in a supervisory position, list the number and title of direct reports.
* Expert at distilling large amounts of information from a variety of sources into a succinct story or key points for other executives
* Diligent, detail-oriented, curious about the category
* Self-starter/self-motivated
* Data-driven
* Ability to collaborate cross-functionally with various stakeholders
QUALIFICATIONS:
MINIMUM QUALIFICATIONS:
Specify the minimum required educational background, necessary years of experience, or relevant industry experience.
* Undergraduate degree
PREFERRED QUALIFICATIONS:
Include any additional desirable qualifications that would be beneficial for the role.
* Knowledge / experience within the home security or smart home and automation industry
* Previous work experience in competitive, category intelligence
LOCATION
Our office follows 4 days onsite and 1 day remote schedule.
TRAVEL
Select the travel requirements for the job by keeping only one of the options below.
* Occasionally, less than 25%
$33k-55k yearly est. Auto-Apply 22d ago
Business Sales Representative
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in West Palm Beach, FL
JobID: 3017943 JobSchedule: Full time JobShift: : Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and automation?
Then today is a good day to become an ADT Solutions Advisor for businesses. You'll be able to take advantage of our ever-expanding line of innovative automation and smart security products and solutions, and help make businesses smarter, and people safer - every day. This is your chance to join the leading security and automation company and grow with us.
Interested in being a part of the growth? Keep reading.
So, who's right for the job?
A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers.
Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart business solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.
Do you…
Get satisfaction from helping people?
Possess strong business insight, as well as general knowledge of key small business industries, technology trends in communities, and business challenges.
Want to help protect what they value most, their people, property and assets?
Have a curiosity for the newest tech?
Adapt quickly to competitive and customer needs?
Prioritize your time well?
Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals.
What's in it for you:
Unlimited earning potential with uncapped commissions (our top performers earn $150K+!)
Training wage of up to $4,000 over the first 8 weeks of employment
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement
Paid Time Off
Mileage compensation
Career growth opportunities
Ability to work flexible hours to accommodate our customers' needs
Still not convinced? Check out videos of our professionals who make it part of their life's mission:
ADT professionals
Check out more about life at ADT here.
Read more about ADT + Google here.
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
$85k-150k yearly Auto-Apply 60d+ ago
Field Services Technician - Hialeah, FL
Vivint 4.6
Hialeah, FL job
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
**We are adding to our Field Services Technician team** and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.
**Why Join Our Technician Team?**
+ Competitive hourly base plus uncapped commission
+ Comprehensive paid training & Ongoing coaching and support
+ Company take-home vehicle and gas card
+ Cell phone and work tablet
+ We provide all tools necessary to perform the job - We&aposll ship everything to you directly!
+ 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
**Why Join Vivint?**
+ Ten paid holidays
+ Two weeks paid time off
+ Employee pricing on smart home products
+ Medical/Dental/Vision/Life coverage
+ 401(k) plan with matching
+ Career development and leadership opportunities
+ Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity
**A Day** **in** **the Life:**
As part of our Field Services Technician team, you'll provide expert-level installation and Servicess of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging Services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.
**Who we're** **looking for:**
Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!
+ Exceptional customer Services skills
+ Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience
+ Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician
+ Clean driving record and valid license
+ Someone who thrives in a team environment as well as independently
**Physical demands of the job:**
+ Lift and carry up to 45 lbs.
+ Climb ladders up to 14 feet
+ Work in attics and other limited-space areas
+ Bend, kneel, crouch, and stand for extended periods
Safety culture is strong at Vivint. Field Services technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at ***************************************************************************
Official description on file with Talent.
Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
$37k-53k yearly est. 60d+ ago
Smart Home Consultant
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Miami, FL
JobID: 3018566 JobSchedule: Full time JobShift: : As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers.
A day in the life of a Smart Home Consultant looks like this:
* Build relationships between new customers and the ADT brand and product portfolio
* Complete in-home consultation and assessment
* Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices
* Complete customer onboarding and education of key products and services
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers
* This role involves providing solutions by visiting customers at their homes or businesses
Training Program:
ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.
Job Requirements
* High School diploma or the equivalent
* Valid driver's license
When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes:
* Comprehensive paid training program
* Full benefits on the 1st of the month after 31 days of employment
* Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
* Future = 401(k) with employer matching
* Life = Paid vacation time
* Company vehicle provided
* Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
* Tuition reimbursement
* Employee Referral bonuses - when you refer a friend or family members
This role offers:
* Hourly pay: $17.00
* Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives
Training:
* Additional $320 per week training bonus included during three week training process
* Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training
* Company vehicle provided for work use
Benefits:
* Medical, dental, and vision coverage
* 401(k) with company match
* Tuition reimbursement
* Short- and long-term disability, life insurance, and well-being benefits
* Paid time off
$105k yearly Auto-Apply 33d ago
Sales Representative
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in West Palm Beach, FL
JobID: 3017320_300001179338883_ORA_DELETED JobSchedule: Full time JobShift: : What You'll Do: What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth.
Key Responsibilities:
* Identify and engage prospects using innovative lead generation techniques to maximize outreach.
* Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors.
* Manage the work order process and ensure all documentation is completed following approved and standardized procedures.
* Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
* Enhance customer retention by proactively affirming customer satisfaction following the completion of services.
What You'll Need:
* Sales Experience: While consumer sales experience is preferred, it is not a requirement.
* Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities.
* Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers.
* Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach.
* Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions.
* Time Management: Strong time management skills to effectively pursue and nurture leads independently.
* Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups.
* Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline.
* Transportation: A valid driver's license, a clean driving record, and reliable transportation.
* Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation.
Minimum Qualifications:
* Education: High school diploma or equivalent
Required Licensing
* Valid driver's license
Our Culture: BLUE
At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions:
* Bold: We take risks, innovate, and embrace new challenges with confidence.
* Lead: We inspire and guide our customers and colleagues towards success.
* Unite: We work together as a team, fostering collaboration and inclusivity.
* Elevate: We strive for excellence, continually improving ourselves and our offerings.
Benefits:
* Unlimited earning potential with a 100% commission-based compensation plan.
* Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support.
* Opportunities for career advancement within ADT.
* Supportive work environment that fosters professional growth.
* Robust benefits package, including Medical, Dental, Vision, and 401k match.
* Paid Time Off (PTO) and mileage reimbursement.
* Flexibility in working hours to meet customer needs.
If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you!
Ready to embark on a rewarding sales career? Apply now and join our team!
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
$20k-33k yearly est. Auto-Apply 60d+ ago
Installation Technician
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Miami, FL
JobID: 3018653 JobSchedule: Full time JobShift: : About US: At ADT, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Installation Technician's primary functions and responsibilities are to evaluate the customer's needs, design, install, and educate the customer on the use of their system.
What are your key responsibilities?
* Work with the customer to determine optimal system and equipment to meet their needs.
* Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
* Evaluate the information provided and work with the customer to provide the best possible solution for their location.
* Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
* Pursue safety practices to safeguard against injury and damage to property.
* Assure against loss of unused materials, ladders, and tools on a job site or office location.
* Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
* And any other duties needed to help drive our vision, fulfill our mission and abide by our organization's values.
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
* This role involves providing solutions by visiting customers at their homes or businesses.
What are we looking for?
* Customer focused and customer driven mindset
* Technical aptitude
* Strong verbal communication
* Thrive in the face of uncertainty
* Valid driver's license
* High School degree or the equivalent
* Electronic Trade School training is a plus!
What's in it for you?
* Full benefits on the 1st of the month after 31 days of employment
* Casual, yet energetic and engaging work environments
* Medical, Dental, Vision, 401(k) with employer matching
* Paid vacation time (We all need to recharge)
* Tuition reimbursement, employee referral bonuses
* A culture of coaching, development and career growth opportunities
$17k-36k yearly est. Auto-Apply 29d ago
HOA Service Technician
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in West Palm Beach, FL
JobID: 3018812 Category: JobSchedule: Full time JobShift: : About Us: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
What are your key responsibilities?
* Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
* Follow and complete required processes of wired/wireless technology and connection procedures.
* Test and validate system signals/communication with central monitoring to properly establish service.
* A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Qualifications - External
What are we looking for?
* Service experience
* Technical aptitude
* Strong verbal communication
* Customer focused and customer driven mindset
* Thrive in the face of uncertainty
* Valid driver's license
* High School degree or the equivalent
What's in it for you?
* Full benefits on the 1st of the month after 31 days of employment
* Casual, yet energetic and engaging work environments
* Medical, Dental, Vision, 401(k) with employer matching
* Paid vacation time (We all need to recharge)
* Tuition reimbursement, employee referral bonuses
* A culture of coaching, development and career growth opportunities
Position Summary:
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
* Locate and alleviate trouble with damaged equipment or wiring.
* Readjust equipment, repair or replace inoperative equipment and test for operation.
* Read blueprints, building and electrical plans in order to complete equipment repairs.
* Prepare trouble order forms to report temporary repairs.
* Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Qualifications - External
Education/Certification
* High school diploma or GED.
Experience:
* Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills:
* Excellent communication skills.
* Able to read building electrical and sprinkler plans as required for clearing equipment trouble
* Standing, stooping, lifting ,climbing ,crawling
* Valid driver's license required.
Want to learn more about ADT?
Visit us online at *********** or on Facebook.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
$26k-34k yearly est. Auto-Apply 15d ago
Business Sales Representative
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Miami, FL
JobID: 3018744 JobSchedule: Full time JobShift: : Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and automation?
Then today is a good day to become an ADT Solutions Advisor for businesses. You'll be able to take advantage of our ever-expanding line of innovative automation and smart security products and solutions, and help make businesses smarter, and people safer - every day. This is your chance to join the leading security and automation company and grow with us.
Interested in being a part of the growth? Keep reading.
So, who's right for the job?
A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers.
Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart business solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.
Do you…
Get satisfaction from helping people?
Possess strong business insight, as well as general knowledge of key small business industries, technology trends in communities, and business challenges.
Want to help protect what they value most, their people, property and assets?
Have a curiosity for the newest tech?
Adapt quickly to competitive and customer needs?
Prioritize your time well?
Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals.
What's in it for you:
Unlimited earning potential with uncapped commissions (our top performers earn $150K+!)
Training wage of up to $4,000 over the first 8 weeks of employment
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement
Paid Time Off
Mileage compensation
Career growth opportunities
Ability to work flexible hours to accommodate our customers' needs
Still not convinced? Check out videos of our professionals who make it part of their life's mission:
ADT professionals
Check out more about life at ADT here.
Read more about ADT + Google here.
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
$85k-150k yearly Auto-Apply 21d ago
Service Technician
ADT Security Services, Inc. 4.9
ADT Security Services, Inc. job in Miami, FL
JobID: 3018600 Category: JobSchedule: Full time JobShift: : About Us: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
What are your key responsibilities?
* Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
* Follow and complete required processes of wired/wireless technology and connection procedures.
* Test and validate system signals/communication with central monitoring to properly establish service.
* A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Qualifications - External
What are we looking for?
* Service experience
* Technical aptitude
* Strong verbal communication
* Customer focused and customer driven mindset
* Thrive in the face of uncertainty
* Valid driver's license
* High School degree or the equivalent
What's in it for you?
* Full benefits on the 1st of the month after 31 days of employment
* Casual, yet energetic and engaging work environments
* Medical, Dental, Vision, 401(k) with employer matching
* Paid vacation time (We all need to recharge)
* Tuition reimbursement, employee referral bonuses
* A culture of coaching, development and career growth opportunities
Position Summary:
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
* Locate and alleviate trouble with damaged equipment or wiring.
* Readjust equipment, repair or replace inoperative equipment and test for operation.
* Read blueprints, building and electrical plans in order to complete equipment repairs.
* Prepare trouble order forms to report temporary repairs.
* Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Qualifications - External
Education/Certification
* High school diploma or GED.
Experience:
* Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills:
* Excellent communication skills.
* Able to read building electrical and sprinkler plans as required for clearing equipment trouble
* Standing, stooping, lifting ,climbing ,crawling
* Valid driver's license required.
Want to learn more about ADT?
Visit us online at *********** or on Facebook.