Customer Sales Representative jobs at ADT Security Services

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Associate III On-Site Only in Jefferson City, MO Payrate: Estimated between $18.65-$20.00/hr. Join the Conduent Customer Service Team Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. Schedule: Mon. - Fri. 8:00 AM - 5:00 PM (1 hour lunch) Estimated hourly rate between $18.65-$20.00/hr. Paid Training Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. About the Role: The Customer Service Associate III is a Help Desk position handling inbound calls and emails from Medicaid Providers and Staff while delivering exceptional customer service. An ability to answer calls in a timely manner, as they are automatically received. Support a Provider-facing web app Deliver provider-centric service and initial contact resolution Maintain up to date support knowledge through offered training Provide clear, complete, and accurate instructions/information based on a full understanding of the app's functionality. Requirements: High School diploma or GED 3+ years of experience in healthcare (Medical Background Required) Understand provider workflows Familiarity with Medicaid PA/PreCert processes Knowledge of provider types, specialties, enrollment status, practice settings, service categories, provider ID numbers, Dx, and procedure codes, etc. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is between $18.65-$20.00/hr. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

Polar Inc. is a leading provider of AT&T products and services, specializing in sales, customer experience and account management. We are rapidly expanding our customer acquisition in the local area, providing tailor-made solutions to AT&T's new and existing customers. We are looking to add valuable, enthusiastic individuals with a strong aptitude for sales to join our team as a Customer Enrollment Associate. We are looking for a customer-first individual to join our team as a Customer Enrollment Associate. In this role, you'll be the primary point of contact, helping customers stay connected with the latest technology while providing unmatched service and enrollment support. In this full-time position, we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you can tackle any customer needs or acquisitions as a Customer Enrollment Associate. *Customer Enrollment Associate Responsibilities:* * Engage with residential customers to identify their needs and provide tailored AT&T product and service recommendations during the sales consultation * Provide caring, courteous, trustworthy, and professional service to AT&T customers directly * Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail * Process customers' sales orders on new internet and wireless services * Track all sales orders from start to finish to create a seamless customer experience * Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers' needs *Customer Enrollment Associate Qualifications:* * Customer service or sales experience (preferred) * Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience * Experienced in building trust with customers and delivering high-quality service that exceeds expectations * Technically adept with hands-on experience using smartphones, tablets, and point-of-sale systems This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.

Call Center Agent Remote - The schedule will be discussed during the interview, and this is dependent on the current needs of the client/call center. Please make resources aware that this schedule may be different than what is listed on the posting. Phoenix AZ 100% Remote - Candidates MUST be located within 1 hour of Phoenix or Tucson Pay:$20/hr 6 Months from projected start date Candidates must live in the Greater Phoenix Metro area and be able to attend 1st day orientation in person. Must have the ability to work a flexible schedule as dictated by business needs within our operating hours 7:45am to 5:15pm, Monday through Friday. Training is an intensive 3 weeks from 8:30am to 5pm. Attendance is critical as learning and applying knowledge is continuous for this role. Fully remote position Candidates MUST have 1 year of recent call center experience. The schedule will be discussed during the interview, and this is dependent on the current needs of the client/call center. Please make resources aware that this schedule may be different than what is listed on the posting. looking for more candidates that are Spanish speaking. Position Description: Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business related tax compliance, delinquency and general information requests. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude. This position includes the following: Answering incoming phone calls in a fast paced environment Resolving Tier 1 level issues Reviewing taxpayer accounts Verifying, gathering and simultaneously updating key information Educating taxpayers of online resources and current tax policies Submitting requests for payment arrangements Documenting actions taken into multiple systems Participating in all team engagement activities Meeting performance expectations Skills Required: Strong ability to multitask Basic use of Microsoft Word, Excel and Google Workspace Basic math skills are required - addition, subtraction, multiplication and division. Communicate well both in writing and verbally Great interpersonal skills Retain knowledge easily Creative in problem solving Goal oriented Organized Skills Preferred: Spanish-speaking Experience Required: Previous two positions should each be at least one consecutive year in a fast-paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support) Experience Preferred: Experience with participating in process improvement activities, basic math skills, history of working in banking. Education Required: High school diploma or equivalent Education Preferred: Associates Degree or higher Additional Information: This position has the possibility of future permanent employment for agents that are able to successfully perform the duties of the position, demonstrate dependability and culture alignment. Selected candidates must abide by the required pre-employment checks including state and federal criminal background check, fingerprinting, and Arizona tax filing records check for the previous 5 years. Candidates must live in the Greater Phoenix Metro area and be able to attend 1st day orientation in person. Must have the ability to work a flexible schedule as dictated by business needs within our operating hours 7:45am to 5:15pm, Monday through Friday. Training is an intensive 3 weeks from 8:30am to 5pm. Attendance is critical as learning and applying knowledge is continuous for this role. Fully remote position Hardwired internet access with sufficient bandwidth to handle applications required for the job duties. If using a 5G router, please bring this on day 1 so the IT department can prepare it to work with issued equipment. Short stint work history will likely not make it to the interview. Call center history should not be switchboard operation/dispatch, transferring calls. Candidates must have the ability to transport equipment from office to home (micro desktop, 2 monitors, keyboard, mouse, headset) - not public transportation. Candidates MUST have 1 year of recent call center experience. Interviews will be remote. First day of work will be onsite for orientation but will be remote after this. Estimated to last 6 months but can be extended past this date.

Full-Time | Onsite (Pasadena, TX) Schedule: Monday-Friday | 8:00 AM - 5:00 PM Pay: $20-$25/hour (based on experience) We are partnering with a leading manufacturer in the precision measurement and industrial tooling space to hire a highly organized, customer-focused Customer Service Specialist. If you thrive in a fast-paced environment, love solving problems, and take pride in delivering white-glove service - this role is for you. Position Summary The Customer Service Specialist will serve as a primary point of contact for customer inquiries, concerns, and order requests. This role manages quotes, processes orders, monitors order status, and ensures a seamless customer experience from start to finish. You'll work cross-functionally with operations, shipping, production, and sales to keep customers informed and supported. Key Responsibilities Communicate with customers regarding expedited and standard orders via phone and email Respond promptly to inquiries, quotes, order statuses, and internal questions Enter quotes, process orders, and flag emails for sales coordination Maintain accurate records of customer interactions and required follow-up Collaborate with Production and Shipping to relay updates, changes, and delivery details Verify customer requirements to ensure order accuracy Support additional tasks and administrative duties as assigned Qualifications & Skills Highly organized with strong attention to detail Demonstrated ability to process customer requests accurately and efficiently Strong communication skills - verbal, written, and active listening Ability to multitask and prioritize in a high-volume environment Customer-first mindset with a professional, team-oriented approach Reliable, punctual, and committed to strong work ethic Eagerness to learn, take direction, and develop new skills Experience & Requirements High school diploma required; college degree preferred 1-2 years of customer service experience, ideally in manufacturing or a related environment Strong data entry and typing accuracy (up to 75% of role is documentation) Experience with CRM or MRP systems preferred Ability to communicate professionally with customers via phone, email, and in person Adaptable and able to thrive under pressure

Netlink Voice is a leading provider of innovative VoIP and unified communications solutions for businesses across the U.S. We pride ourselves on delivering reliable technology backed by responsive, personable customer support. As we continue to grow, we're expanding our team to ensure every customer experiences a seamless, stress-free onboarding journey. Position Overview The Customer Service Representative - VoIP Onboarding is responsible for guiding new customers through the setup and activation of their Netlink Voice VoIP services. This role combines customer service, technical coordination, and project management to ensure new clients are configured correctly, trained effectively, and set up for long-term success. You will serve as the primary point of contact during the onboarding process, ensuring exceptional communication and a positive customer experience. Key Responsibilities Serve as the main point of contact for new customers during the onboarding and VoIP system setup process. Coordinate account setup, service activation, porting, and provisioning of new users, devices, and features. Conduct onboarding calls or virtual meetings to review requirements, gather customer information, and explain next steps. Troubleshoot basic VoIP setup issues and escalate technical matters to Tier 2/Tier 3 support when needed. Work closely with internal teams-including Sales, Technical Support, Provisioning, and Billing-to ensure a smooth customer transition. Provide clear instructions and training on using Netlink Voice features, portals, phones, and applications. Track onboarding progress, keep customers informed, and ensure deadlines and expectations are met. Document all customer communications, setup details, and service configurations in CRM and ticketing systems. Follow up after onboarding completion to confirm customer satisfaction and hand off to ongoing support teams. Identify opportunities for service improvements and contribute feedback to enhance the onboarding process. Qualifications Required: 1-2 years of customer service, onboarding, or account support experience. Strong communication skills-professional, clear, and customer-focused. Basic understanding of VoIP, hosted PBX, or networking concepts (or willingness to learn quickly). Ability to multitask, prioritize, and manage multiple onboarding projects simultaneously. Strong organizational skills and attention to detail. Comfort using CRM systems, ticketing tools, and communication platforms.

Netlink Voice is a leading provider of innovative VoIP and unified communications solutions for businesses across the U.S. We pride ourselves on delivering reliable technology backed by responsive, personable customer support. As we continue to grow, we're expanding our team to ensure every customer experiences a seamless, stress-free onboarding journey. Position Overview The Customer Service Representative - VoIP Onboarding is responsible for guiding new customers through the setup and activation of their Netlink Voice VoIP services. This role combines customer service, technical coordination, and project management to ensure new clients are configured correctly, trained effectively, and set up for long-term success. You will serve as the primary point of contact during the onboarding process, ensuring exceptional communication and a positive customer experience. Key Responsibilities Serve as the main point of contact for new customers during the onboarding and VoIP system setup process. Coordinate account setup, service activation, porting, and provisioning of new users, devices, and features. Conduct onboarding calls or virtual meetings to review requirements, gather customer information, and explain next steps. Troubleshoot basic VoIP setup issues and escalate technical matters to Tier 2/Tier 3 support when needed. Work closely with internal teams-including Sales, Technical Support, Provisioning, and Billing-to ensure a smooth customer transition. Provide clear instructions and training on using Netlink Voice features, portals, phones, and applications. Track onboarding progress, keep customers informed, and ensure deadlines and expectations are met. Document all customer communications, setup details, and service configurations in CRM and ticketing systems. Follow up after onboarding completion to confirm customer satisfaction and hand off to ongoing support teams. Identify opportunities for service improvements and contribute feedback to enhance the onboarding process. Qualifications Required: 1-2 years of customer service, onboarding, or account support experience. Strong communication skills-professional, clear, and customer-focused. Basic understanding of VoIP, hosted PBX, or networking concepts (or willingness to learn quickly). Ability to multitask, prioritize, and manage multiple onboarding projects simultaneously. Strong organizational skills and attention to detail. Comfort using CRM systems, ticketing tools, and communication platforms.

Netlink Voice is a leading provider of innovative VoIP and unified communications solutions for businesses across the U.S. We pride ourselves on delivering reliable technology backed by responsive, personable customer support. As we continue to grow, we're expanding our team to ensure every customer experiences a seamless, stress-free onboarding journey. Position Overview The Customer Service Representative - VoIP Onboarding is responsible for guiding new customers through the setup and activation of their Netlink Voice VoIP services. This role combines customer service, technical coordination, and project management to ensure new clients are configured correctly, trained effectively, and set up for long-term success. You will serve as the primary point of contact during the onboarding process, ensuring exceptional communication and a positive customer experience. Key Responsibilities Serve as the main point of contact for new customers during the onboarding and VoIP system setup process. Coordinate account setup, service activation, porting, and provisioning of new users, devices, and features. Conduct onboarding calls or virtual meetings to review requirements, gather customer information, and explain next steps. Troubleshoot basic VoIP setup issues and escalate technical matters to Tier 2/Tier 3 support when needed. Work closely with internal teams-including Sales, Technical Support, Provisioning, and Billing-to ensure a smooth customer transition. Provide clear instructions and training on using Netlink Voice features, portals, phones, and applications. Track onboarding progress, keep customers informed, and ensure deadlines and expectations are met. Document all customer communications, setup details, and service configurations in CRM and ticketing systems. Follow up after onboarding completion to confirm customer satisfaction and hand off to ongoing support teams. Identify opportunities for service improvements and contribute feedback to enhance the onboarding process. Qualifications Required: 1-2 years of customer service, onboarding, or account support experience. Strong communication skills-professional, clear, and customer-focused. Basic understanding of VoIP, hosted PBX, or networking concepts (or willingness to learn quickly). Ability to multitask, prioritize, and manage multiple onboarding projects simultaneously. Strong organizational skills and attention to detail. Comfort using CRM systems, ticketing tools, and communication platforms.

Netlink Voice is a leading provider of innovative VoIP and unified communications solutions for businesses across the U.S. We pride ourselves on delivering reliable technology backed by responsive, personable customer support. As we continue to grow, we're expanding our team to ensure every customer experiences a seamless, stress-free onboarding journey. Position Overview The Customer Service Representative - VoIP Onboarding is responsible for guiding new customers through the setup and activation of their Netlink Voice VoIP services. This role combines customer service, technical coordination, and project management to ensure new clients are configured correctly, trained effectively, and set up for long-term success. You will serve as the primary point of contact during the onboarding process, ensuring exceptional communication and a positive customer experience. Key Responsibilities Serve as the main point of contact for new customers during the onboarding and VoIP system setup process. Coordinate account setup, service activation, porting, and provisioning of new users, devices, and features. Conduct onboarding calls or virtual meetings to review requirements, gather customer information, and explain next steps. Troubleshoot basic VoIP setup issues and escalate technical matters to Tier 2/Tier 3 support when needed. Work closely with internal teams-including Sales, Technical Support, Provisioning, and Billing-to ensure a smooth customer transition. Provide clear instructions and training on using Netlink Voice features, portals, phones, and applications. Track onboarding progress, keep customers informed, and ensure deadlines and expectations are met. Document all customer communications, setup details, and service configurations in CRM and ticketing systems. Follow up after onboarding completion to confirm customer satisfaction and hand off to ongoing support teams. Identify opportunities for service improvements and contribute feedback to enhance the onboarding process. Qualifications Required: 1-2 years of customer service, onboarding, or account support experience. Strong communication skills-professional, clear, and customer-focused. Basic understanding of VoIP, hosted PBX, or networking concepts (or willingness to learn quickly). Ability to multitask, prioritize, and manage multiple onboarding projects simultaneously. Strong organizational skills and attention to detail. Comfort using CRM systems, ticketing tools, and communication platforms.

Netlink Voice is a leading provider of innovative VoIP and unified communications solutions for businesses across the U.S. We pride ourselves on delivering reliable technology backed by responsive, personable customer support. As we continue to grow, we're expanding our team to ensure every customer experiences a seamless, stress-free onboarding journey. Position Overview The Customer Service Representative - VoIP Onboarding is responsible for guiding new customers through the setup and activation of their Netlink Voice VoIP services. This role combines customer service, technical coordination, and project management to ensure new clients are configured correctly, trained effectively, and set up for long-term success. You will serve as the primary point of contact during the onboarding process, ensuring exceptional communication and a positive customer experience. Key Responsibilities Serve as the main point of contact for new customers during the onboarding and VoIP system setup process. Coordinate account setup, service activation, porting, and provisioning of new users, devices, and features. Conduct onboarding calls or virtual meetings to review requirements, gather customer information, and explain next steps. Troubleshoot basic VoIP setup issues and escalate technical matters to Tier 2/Tier 3 support when needed. Work closely with internal teams-including Sales, Technical Support, Provisioning, and Billing-to ensure a smooth customer transition. Provide clear instructions and training on using Netlink Voice features, portals, phones, and applications. Track onboarding progress, keep customers informed, and ensure deadlines and expectations are met. Document all customer communications, setup details, and service configurations in CRM and ticketing systems. Follow up after onboarding completion to confirm customer satisfaction and hand off to ongoing support teams. Identify opportunities for service improvements and contribute feedback to enhance the onboarding process. Qualifications Required: 1-2 years of customer service, onboarding, or account support experience. Strong communication skills-professional, clear, and customer-focused. Basic understanding of VoIP, hosted PBX, or networking concepts (or willingness to learn quickly). Ability to multitask, prioritize, and manage multiple onboarding projects simultaneously. Strong organizational skills and attention to detail. Comfort using CRM systems, ticketing tools, and communication platforms.

Polar Inc. is a leading Business Sales and Consulting firm based in Albuquerque, known for our innovative communications and outreach strategies that significantly enhance brand visibility and market share for our telecommunications clients. As we continue to grow and expand our operations throughout Albuquerque, we are seeking a dynamic individual to join our team as an AT&T Sales Agent, playing a key role in expanding AT&T's presence in the Albuquerque market. As an AT&T Sales Agent, you will serve as the primary point of contact for customers referred to us by AT&T. The AT&T Sales Agent will engage with customers face-to-face within a designated territory, handling account inquiries, providing product recommendations, and facilitating customer enrollment. In this position, you'll be responsible for educating both new and existing customers about AT&T's wireless and subscription services, helping them make informed decisions to ensure customers receive the best solutions for their needs. This role blends consultative sales with account management, focusing on delivering exceptional service and driving successful outcomes for both customers and AT&T. *Key Responsibilities for the AT&T Sales Agent:* * Assist residential customers with processing new service orders and increasing sales for AT&T's wireless and internet products. * Explain the features of wireless products and services, and articulate the benefits they offer compared to local competition. * Conduct face-to-face sales presentations to customers within a designated territory to close sales with interested and qualifying customers. * Maintain high levels of customer satisfaction by applying effective sales strategies and delivering exceptional customer service. * Participate in training sessions, product seminars, and virtual workshops to stay updated on industry trends. * Educate consumers about AT&T's new services and promotions. * Enhance and maintain client reputation through excellent customer service skills. * Provide leadership and mentorship within the team. *Qualifications for the AT&T Sales Agent:* * High school diploma or equivalent (Bachelor's degree preferred). * Previous experience in Excellent communication, interpersonal, and public speaking skills. * Proven ability to build and maintain strong, positive working relationships. * Strong problem-solving abilities and multitasking capabilities, with exceptional time management and organizational skills. * Confidence and comfort in public speaking, whether to small or large audiences. * Ability to work full-time hours and weekends as needed. This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.

Customer Service Representative I Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Candidates must go through the interview process with the client. Customer Service Representative I *Bilingual Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Language: Spanish Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule. Work Schedule: Will be discussed during interview

Job Details: The Customer Service Representative is the first person in the walk-up center that a customer comes in contact with for assistance. This position provides professional, knowledgeable, and courteous face to face customer support to all cardholders. This position typically works under close supervision and direction. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Assist Patrons regarding run transit fare payment programs. Processes all card registrations, faxes and emails inquiries within contractual Key Performance Indicator timelines and accuracy requirements Notifies management of all encounters that deviate from established policies, procedures and written/verbal instructions. Processes lost/stolen, damaged/defective cards patron requests. Processes authorized refunds via electronic transfers and banked money Processes Fare Adjustment Envelopes (FAE) as needed Assists with web account set-up and web access issues Initiates outbound courtesy calls as needed. MINIMUM JOB REQUIREMENTS: Bilingual English/Spanish. High School Diploma or equivalent. AA degree preferred. Plus a minimum of two years experience in Customer Service/Retail. Must be a good team player, possess a positive attitude, be self-motivated and excel in a fast paced environment. Able to work and respond in a time-sensitive environment. Willing to work extended hours. Ability to type 40+ WPM. Proficient in Microsoft Office. 1st Shift: 8:30am-5:00pm

Polar Inc. is a leading Business Sales and Consulting firm based in Albuquerque, known for our innovative communications and outreach strategies that significantly enhance brand visibility and market share for our telecommunications clients. As we continue to grow and expand our operations throughout Albuquerque, we are seeking a dynamic individual to join our team as an AT&T Sales Agent, playing a key role in expanding AT&T's presence in the Albuquerque market. As an AT&T Sales Agent, you will serve as the primary point of contact for customers referred to us by AT&T. The AT&T Sales Agent will engage with customers face-to-face within a designated territory, handling account inquiries, providing product recommendations, and facilitating customer enrollment. In this position, you'll be responsible for educating both new and existing customers about AT&T's wireless and subscription services, helping them make informed decisions to ensure customers receive the best solutions for their needs. This role blends consultative sales with account management, focusing on delivering exceptional service and driving successful outcomes for both customers and AT&T. *Key Responsibilities for the AT&T Sales Agent:* * Assist residential customers with processing new service orders and increasing sales for AT&T's wireless and internet products. * Explain the features of wireless products and services, and articulate the benefits they offer compared to local competition. * Conduct face-to-face sales presentations to customers within a designated territory to close sales with interested and qualifying customers. * Maintain high levels of customer satisfaction by applying effective sales strategies and delivering exceptional customer service. * Participate in training sessions, product seminars, and virtual workshops to stay updated on industry trends. * Educate consumers about AT&T's new services and promotions. * Enhance and maintain client reputation through excellent customer service skills. * Provide leadership and mentorship within the team. *Qualifications for the AT&T Sales Agent:* * High school diploma or equivalent (Bachelor's degree preferred). * Previous experience in Excellent communication, interpersonal, and public speaking skills. * Proven ability to build and maintain strong, positive working relationships. * Strong problem-solving abilities and multitasking capabilities, with exceptional time management and organizational skills. * Confidence and comfort in public speaking, whether to small or large audiences. * Ability to work full-time hours and weekends as needed. This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.

Our client is currently seeking a Customer Service Representative that can be based in either St. Louis MO or Nashville TN. This is for an industry leading packaging manufacturer. The ideal candidate will have Customer Service experience within Manufacturing. This is not a Call Center position. This is more of an Account Representative. This position is Mon - Fri during the days. This position is responsible for receiving, resolving, and communicating solutions to customer inquiries or complaints. This role focuses on maintaining customer satisfaction through accurate order processing, effective communication, and completing administrative tasks for an assigned portfolio of customer accounts. Interested Candidates should contact Lee Douglas at ************ or email a current resume to ****************** This job will have the following responsibilities: Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions. Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered. Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved. Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays. Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations. Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes. Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts. Qualifications & Requirements: High School Diploma - Associates Degree Preferred 2+ years' of Customer Service / Account Representative experience - Manufacturing Preferred Maintains strict confidentiality and protects privacy of confidential/sensitive information. Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar. Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines. #JDP

Customer Experience Analyst Stamford, CT - 06902 (Onsite role) 3 Months - Contract to FTE role Candidates must be able to work directly on a W2 basis, without visa sponsorship or visa transfer. Job Description We're looking for a collaborative, detail-oriented individual to listen to customer calls, identify pain points, and clearly document their findings and insights. Your work will help improve both customer and agent experiences and support teams' training of AI tools. Must-Have Qualifications 3-5 years of experience in customer service, customer success, retention, or call-center-related roles Strong communication skills, both written and verbal Excellent attention to detail with strong note-taking and documentation habits Ability to listen actively and capture key information accurately Strong teamwork and communication skills with the ability to clearly present findings; proficient in Excel, PowerPoint, and Word. Organized, reliable, and analytical-able to spot patterns, solve problems, adapt to changing priorities, and embrace continuous improvement. Nice-to-Have Skills Experience in the telecommunications industry. 1+ years of experience creating data visualizations in Excel. Familiarity with Large Language Models (LLMs) or machine learning concepts. Key Responsibilities Listen to recorded customer calls and capture important details (about 80% of the role) Identify customer pain points, trends, and opportunities to improve the experience Organize call data and maintain accuracy trackers to monitor AI model performance Document findings clearly through summaries, reports, or simple Excel/PowerPoint visuals Spot patterns in customer conversations and flag issues that need attention Work closely with cross-functional teams, including analysts and AI specialists, and developers Share insights in a clear, concise way that helps drive improvements Support a team culture based on communication, accountability, and continuous learning Approximate breakdown: 80%: Listening to and analyzing customer interactions, documenting key patterns. 20%: Collaboration and communication with cross-functional teams.

Customer Support Consultant (Contract | Hybrid Potential) Westbrook, ME | Onsite → Hybrid (2 days/week) after training Mon-Fri, 8am-5pm Pay: $21.70 We're seeking an analytical, customer-focused Customer Support Consultant to deliver technical and operational support for diagnostic, veterinary, and water-testing products. This role supports customers with troubleshooting, product questions, order entry, billing, and system navigation while ensuring a high-quality service experience. What You'll Do Provide technical and product support to customers. Troubleshoot equipment, software, and data communication issues. Assist with installations, configurations, order entry, and billing. Maintain accurate documentation and follow quality/compliance standards. Build strong customer relationships and ensure satisfaction. What You Bring Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to multitask across several platforms (Salesforce, SAP, Outlook, SharePoint). Detail-oriented, organized, and comfortable working independently. Experience with Adobe or Accounts Receivable is a plus.

Serve as a liaison between customers and internal teams, ensuring professional interaction and support. Process and monitor customer orders, coordinate inquiries, provide updates, and resolve issues including quality, warranty, and shipping concerns. Key Responsibilities: Order Processing: Enter orders, convert quotes, manage pricing, discounts, and commissions. Order Status Communication: Provide accurate and timely updates on lead times, material availability, and troubleshooting. Internal Collaboration: Coordinate with Engineering, RMA/Warranty, and other internal teams to meet customer requirements. Problem Resolution: Address shipping discrepancies, payment disputes, and handle order cancellations. Administrative Support: Update customer accounts, maintain BOL/PL files, process invoices, and manage customer portals. Continuous Improvement: Support initiatives to enhance Customer Service processes. Key Competencies: Professional demeanor and customer advocacy. Strong verbal and written communication skills. Team collaboration and positive attitude. Ability to balance multiple priorities accurately and adapt to change. Key Relationships: External: Customers, Sales team, AR/AP personnel. Internal: Customer Service, Engineering, Quality Assurance, Production, Purchasing, Finance, Supply Chain, Shipping. Required Qualifications: Associate's degree + 3-5 years of customer service experience. Excellent organization, communication, and multitasking skills. Comfortable in high-stress environments and adaptable to change. Technologically proficient; Microsoft Office experience required. Preferred Qualifications: Bachelor's degree preferred. Experience with MRP software. Knowledge of industrial products/applications. Work Environment & Physical Demands: Office and manufacturing floor setting. Must use safety shoes and glasses on production floor. Ability to work at a computer and handle both office and production tasks.

Founded in 2012, Millennia provides technology-driven patient payment and engagement solutions for more than 1,700 healthcare facilities in 42 states. With our proprietary platform, data analytics and digital solutions, we create an integrated experience for providers and their patients - from scheduling of appointments to digital intake to customized payment solutions. Millennia is a private equity backed, fast-growing business based in Cary, NC. Millennia is looking for a Sales Development Representative (SDR) who will join our SDR team responsible for researching new target accounts, developing outreach strategies for those target accounts and prospecting net new Millennia client accounts across the United States. This position will be compensated with a base salary and sales commissions tied to both sales activities as well as new customer acquisition. We are looking for highly competitive, confident, passionate, and self-directed professionals who are excited to determine their own success and have the chance at moving up in a fast-growing company. The role of the SDR is to prospect potential net new Millennia clients by positioning the Millennia Access and Recover solutions to ambulatory (physician groups and ambulatory surgery centers), acute and post-acute healthcare customers (hospitals and health systems). The selected candidate(s) will work collaboratively with a dynamic sales and marketing team to drive awareness of Millennia, cultivate leads, and set appointments for our field sales team. Millennia maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience and market conditions. In addition to a competitive base salary and sales commission plan, Millennia offers a comprehensive benefits package which includes the following: Medical, dental and vision insurance Short- and long-term disability coverage Life insurance and AD&D Supplemental life insurance Health care and dependent care Flexible Spending Accounts 401(k) savings plan Unlimited PTO Responsibilities and Duties: The primary focus of the Sales Development Representative is to generate demand for Millennia solutions through outbound prospecting nationally via phone, email, and social media. Working in a fast-paced, innovative environment, you are responsible for engaging decision-makers and key influencers amongst a target list of potential net-new customer accounts. You'll be responsible for research into the target list, to look for targets that fit the client profile, identify contact information, evaluate potential benefit for the customer and for millennia and then developing and implementing a prospecting strategy for each target account. You'll qualify leads, manage objections, and set appointments leveraging standardized SDR playbooks, call scripts, marketing materials, sales enablement tools, and technologies. Use a consultative approach to identify specific needs of the prospect, identify decision-makers, inventory incumbent solutions/vendors, communicate the features and benefits of Millennia solutions that differentiate Millennia from competitive alternatives, set and confirm appointments. Adhere to the Millennia sales process and be a quick study in Millennia product knowledge, healthcare revenue cycle processes and best practices. Document sales activities and maintain Salesforce hygiene on all sales prospecting activities consistent with the company's documentation standards. Collaborate with the sales team to assist in the development of territory plans and strategies. Meet or exceed activity standards and lead conversion benchmarks. Provide feedback (prospect feedback, industry trends, market perceptions, competitive intelligence, etc.) to company management, marketing, and development teams. Limited travel to attend trade shows, conferences, roundtables, and onsite customer visits. Other duties as assigned. Qualifications: Prior sales development and healthcare experience are preferred but not required. Good communication skills (oral, written and especially presentation skills) Must demonstrate tremendous energy, organizational skills, and work ethic. Must be willing and able to handle a ‘cold call/prospecting' environment where you know activity drives success and understand the competitive nature of selling. Must have a collaborative nature and ability to work well with colleagues and subject matter experts. Must be self-directed and able to focus results independently. Must enjoy learning technology and be able to translate that into value for prospects. Must understand that your compensation potential is determined by your hard work, commitment, and activity. Remote: (Dallas, Charlotte, Raleigh based a bonus) #HiringDallas #HiringCharlotte #HiringRaleigh

JobID: 3018690 JobSchedule: Full time JobShift: : What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth. Key Responsibilities: * Identify and engage prospects using innovative lead generation techniques to maximize outreach. * Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors. * Manage the work order process and ensure all documentation is completed following approved and standardized procedures. * Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals. * Enhance customer retention by proactively affirming customer satisfaction following the completion of services. What You'll Need: * Sales Experience: While consumer sales experience is preferred, it is not a requirement. * Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities. * Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers. * Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach. * Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions. * Time Management: Strong time management skills to effectively pursue and nurture leads independently. * Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups. * Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline. * Transportation: A valid driver's license, a clean driving record, and reliable transportation. * Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation. Minimum Qualifications: * Education: High school diploma or equivalent Required Licensing * Valid driver's license Our Culture: BLUE At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions: * Bold: We take risks, innovate, and embrace new challenges with confidence. * Lead: We inspire and guide our customers and colleagues towards success. * Unite: We work together as a team, fostering collaboration and inclusivity. * Elevate: We strive for excellence, continually improving ourselves and our offerings. Benefits: * Unlimited earning potential with a 100% commission-based compensation plan. * Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support. * Opportunities for career advancement within ADT. * Supportive work environment that fosters professional growth. * Robust benefits package, including Medical, Dental, Vision, and 401k match. * Paid Time Off (PTO) and mileage reimbursement. * Flexibility in working hours to meet customer needs. If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you! Ready to embark on a rewarding sales career? Apply now and join our team! Pay and Benefits Disclosure: Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.