Post job

Customer Sales Representative jobs at ADT Security Services

- 5459 jobs
  • Business Sales Representative

    ADT Security Services, Inc. 4.9company rating

    Customer sales representative job at ADT Security Services

    JobID: 3018699 JobSchedule: Full time JobShift: : Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and automation? Then today is a good day to become an ADT Solutions Advisor for businesses. You'll be able to take advantage of our ever-expanding line of innovative automation and smart security products and solutions, and help make businesses smarter, and people safer - every day. This is your chance to join the leading security and automation company and grow with us. Interested in being a part of the growth? Keep reading. So, who's right for the job? A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers. Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart business solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. Do you… Get satisfaction from helping people? Possess strong business insight, as well as general knowledge of key small business industries, technology trends in communities, and business challenges. Want to help protect what they value most, their people, property and assets? Have a curiosity for the newest tech? Adapt quickly to competitive and customer needs? Prioritize your time well? Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals. What's in it for you: Unlimited earning potential with uncapped commissions (our top performers earn $150K+!) Training wage of up to $4,000 over the first 8 weeks of employment Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement Paid Time Off Mileage compensation Career growth opportunities Ability to work flexible hours to accommodate our customers' needs Still not convinced? Check out videos of our professionals who make it part of their life's mission: ADT professionals Check out more about life at ADT here. Read more about ADT + Google here. Pay and Benefits Disclosure: Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
    $85k-150k yearly Auto-Apply 5d ago
  • Customer Experience Associate III

    Conduent Heritage, LLC 4.0company rating

    Jefferson City, MO jobs

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Associate III On-Site Only in Jefferson City, MO Payrate: Estimated between $18.65-$20.00/hr. Join the Conduent Customer Service Team Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. Schedule: Mon. - Fri. 8:00 AM - 5:00 PM (1 hour lunch) Estimated hourly rate between $18.65-$20.00/hr. Paid Training Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. About the Role: The Customer Service Associate III is a Help Desk position handling inbound calls and emails from Medicaid Providers and Staff while delivering exceptional customer service. An ability to answer calls in a timely manner, as they are automatically received. Support a Provider-facing web app Deliver provider-centric service and initial contact resolution Maintain up to date support knowledge through offered training Provide clear, complete, and accurate instructions/information based on a full understanding of the app's functionality. Requirements: High School diploma or GED 3+ years of experience in healthcare (Medical Background Required) Understand provider workflows Familiarity with Medicaid PA/PreCert processes Knowledge of provider types, specialties, enrollment status, practice settings, service categories, provider ID numbers, Dx, and procedure codes, etc. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is between $18.65-$20.00/hr. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $18.7-20 hourly 4d ago
  • Call Center Representative

    Sunrise Systems, Inc. 4.2company rating

    Phoenix, AZ jobs

    Call Center Agent Remote - The schedule will be discussed during the interview, and this is dependent on the current needs of the client/call center. Please make resources aware that this schedule may be different than what is listed on the posting. Phoenix AZ 100% Remote - Candidates MUST be located within 1 hour of Phoenix or Tucson Pay:$20/hr 6 Months from projected start date Candidates must live in the Greater Phoenix Metro area and be able to attend 1st day orientation in person. Must have the ability to work a flexible schedule as dictated by business needs within our operating hours 7:45am to 5:15pm, Monday through Friday. Training is an intensive 3 weeks from 8:30am to 5pm. Attendance is critical as learning and applying knowledge is continuous for this role. Fully remote position Candidates MUST have 1 year of recent call center experience. The schedule will be discussed during the interview, and this is dependent on the current needs of the client/call center. Please make resources aware that this schedule may be different than what is listed on the posting. looking for more candidates that are Spanish speaking. Position Description: Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business related tax compliance, delinquency and general information requests. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude. This position includes the following: Answering incoming phone calls in a fast paced environment Resolving Tier 1 level issues Reviewing taxpayer accounts Verifying, gathering and simultaneously updating key information Educating taxpayers of online resources and current tax policies Submitting requests for payment arrangements Documenting actions taken into multiple systems Participating in all team engagement activities Meeting performance expectations Skills Required: Strong ability to multitask Basic use of Microsoft Word, Excel and Google Workspace Basic math skills are required - addition, subtraction, multiplication and division. Communicate well both in writing and verbally Great interpersonal skills Retain knowledge easily Creative in problem solving Goal oriented Organized Skills Preferred: Spanish-speaking Experience Required: Previous two positions should each be at least one consecutive year in a fast-paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support) Experience Preferred: Experience with participating in process improvement activities, basic math skills, history of working in banking. Education Required: High school diploma or equivalent Education Preferred: Associates Degree or higher Additional Information: This position has the possibility of future permanent employment for agents that are able to successfully perform the duties of the position, demonstrate dependability and culture alignment. Selected candidates must abide by the required pre-employment checks including state and federal criminal background check, fingerprinting, and Arizona tax filing records check for the previous 5 years. Candidates must live in the Greater Phoenix Metro area and be able to attend 1st day orientation in person. Must have the ability to work a flexible schedule as dictated by business needs within our operating hours 7:45am to 5:15pm, Monday through Friday. Training is an intensive 3 weeks from 8:30am to 5pm. Attendance is critical as learning and applying knowledge is continuous for this role. Fully remote position Hardwired internet access with sufficient bandwidth to handle applications required for the job duties. If using a 5G router, please bring this on day 1 so the IT department can prepare it to work with issued equipment. Short stint work history will likely not make it to the interview. Call center history should not be switchboard operation/dispatch, transferring calls. Candidates must have the ability to transport equipment from office to home (micro desktop, 2 monitors, keyboard, mouse, headset) - not public transportation. Candidates MUST have 1 year of recent call center experience. Interviews will be remote. First day of work will be onsite for orientation but will be remote after this. Estimated to last 6 months but can be extended past this date.
    $20 hourly 16h ago
  • Customer Service Specialist

    ESP Enterprises Inc. 4.5company rating

    Pasadena, TX jobs

    Full-Time | Onsite (Pasadena, TX) Schedule: Monday-Friday | 8:00 AM - 5:00 PM Pay: $20-$25/hour (based on experience) We are partnering with a leading manufacturer in the precision measurement and industrial tooling space to hire a highly organized, customer-focused Customer Service Specialist. If you thrive in a fast-paced environment, love solving problems, and take pride in delivering white-glove service - this role is for you. Position Summary The Customer Service Specialist will serve as a primary point of contact for customer inquiries, concerns, and order requests. This role manages quotes, processes orders, monitors order status, and ensures a seamless customer experience from start to finish. You'll work cross-functionally with operations, shipping, production, and sales to keep customers informed and supported. Key Responsibilities Communicate with customers regarding expedited and standard orders via phone and email Respond promptly to inquiries, quotes, order statuses, and internal questions Enter quotes, process orders, and flag emails for sales coordination Maintain accurate records of customer interactions and required follow-up Collaborate with Production and Shipping to relay updates, changes, and delivery details Verify customer requirements to ensure order accuracy Support additional tasks and administrative duties as assigned Qualifications & Skills Highly organized with strong attention to detail Demonstrated ability to process customer requests accurately and efficiently Strong communication skills - verbal, written, and active listening Ability to multitask and prioritize in a high-volume environment Customer-first mindset with a professional, team-oriented approach Reliable, punctual, and committed to strong work ethic Eagerness to learn, take direction, and develop new skills Experience & Requirements High school diploma required; college degree preferred 1-2 years of customer service experience, ideally in manufacturing or a related environment Strong data entry and typing accuracy (up to 75% of role is documentation) Experience with CRM or MRP systems preferred Ability to communicate professionally with customers via phone, email, and in person Adaptable and able to thrive under pressure
    $20-25 hourly 1d ago
  • Customer Success Associate

    Imperium Dynamics 4.0company rating

    Chicago, IL jobs

    Job Title: Customer Success Associate (Microsoft Business Applications) Employment Type: Full-Time About the Role: We are looking for a highly collaborative and communicative Customer Success Associate to join our team in downtown Chicago. In this role, you will work closely with the Microsoft team to understand customer business challenges and help propose tailored solutions within the Microsoft Business Applications platform (e.g., Dynamics 365, Power Platform). You'll report to one of our Customer Success Managers and play a key role in ensuring a smooth customer onboarding experience, coordinating internal and external stakeholders, and driving customer satisfaction through a proactive and solution-oriented approach. This is an in-person role, and your presence at our Millennium Park Loop office will help foster a high level of collaboration with colleagues and partners. Key Responsibilities: Partner with Microsoft sales and success teams to understand customer goals and business pain points and drive more net new engagements to Imperium Own the sales and onboarding journey for new customers, ensuring a seamless transition from sales to delivery Collaborate with technical, solution, and marketing teams to propose solutions using Microsoft Business Applications Serve as the first point of contact for customers, building trust and long-term relationships Track progress, follow up on action items, and ensure timelines and quotas are met Identify opportunities to expand value and engagement within existing accounts Contribute to the improvement of our customer success playbook and onboarding processes What We're Looking For: Strong interpersonal and communication skills - both verbal and written A background in sales or customer-facing roles (preferably within tech or SaaS) Experience or familiarity with Microsoft Business Applications (Dynamics 365, Power Platform, etc.) is a plus A team-oriented mindset with a passion for solving customer problems Organized, detail-oriented, and capable of managing multiple priorities Bachelor's degree or equivalent experience preferred Why Join Us? Work at the intersection of customer success and cutting-edge technology Collaborate directly with Microsoft and enterprise-level customers Commission and performance-based incentives Comprehensive benefits package (medical, dental, vision, 401(k), PTO) Be part of a fast-paced, mission-driven team in a prime downtown Chicago location Opportunities for growth and development in the Microsoft ecosystem
    $36k-42k yearly est. 16h ago
  • Customer Support Representative

    Netlink Voice 4.6company rating

    Gulfport, MS jobs

    Netlink Voice is a leading provider of innovative VoIP and unified communications solutions for businesses across the U.S. We pride ourselves on delivering reliable technology backed by responsive, personable customer support. As we continue to grow, we're expanding our team to ensure every customer experiences a seamless, stress-free onboarding journey. Position Overview The Customer Service Representative - VoIP Onboarding is responsible for guiding new customers through the setup and activation of their Netlink Voice VoIP services. This role combines customer service, technical coordination, and project management to ensure new clients are configured correctly, trained effectively, and set up for long-term success. You will serve as the primary point of contact during the onboarding process, ensuring exceptional communication and a positive customer experience. Key Responsibilities Serve as the main point of contact for new customers during the onboarding and VoIP system setup process. Coordinate account setup, service activation, porting, and provisioning of new users, devices, and features. Conduct onboarding calls or virtual meetings to review requirements, gather customer information, and explain next steps. Troubleshoot basic VoIP setup issues and escalate technical matters to Tier 2/Tier 3 support when needed. Work closely with internal teams-including Sales, Technical Support, Provisioning, and Billing-to ensure a smooth customer transition. Provide clear instructions and training on using Netlink Voice features, portals, phones, and applications. Track onboarding progress, keep customers informed, and ensure deadlines and expectations are met. Document all customer communications, setup details, and service configurations in CRM and ticketing systems. Follow up after onboarding completion to confirm customer satisfaction and hand off to ongoing support teams. Identify opportunities for service improvements and contribute feedback to enhance the onboarding process. Qualifications Required: 1-2 years of customer service, onboarding, or account support experience. Strong communication skills-professional, clear, and customer-focused. Basic understanding of VoIP, hosted PBX, or networking concepts (or willingness to learn quickly). Ability to multitask, prioritize, and manage multiple onboarding projects simultaneously. Strong organizational skills and attention to detail. Comfort using CRM systems, ticketing tools, and communication platforms.
    $28k-35k yearly est. 16h ago
  • Customer Support Representative

    Netlink Voice 4.6company rating

    Jackson, MS jobs

    Netlink Voice is a leading provider of innovative VoIP and unified communications solutions for businesses across the U.S. We pride ourselves on delivering reliable technology backed by responsive, personable customer support. As we continue to grow, we're expanding our team to ensure every customer experiences a seamless, stress-free onboarding journey. Position Overview The Customer Service Representative - VoIP Onboarding is responsible for guiding new customers through the setup and activation of their Netlink Voice VoIP services. This role combines customer service, technical coordination, and project management to ensure new clients are configured correctly, trained effectively, and set up for long-term success. You will serve as the primary point of contact during the onboarding process, ensuring exceptional communication and a positive customer experience. Key Responsibilities Serve as the main point of contact for new customers during the onboarding and VoIP system setup process. Coordinate account setup, service activation, porting, and provisioning of new users, devices, and features. Conduct onboarding calls or virtual meetings to review requirements, gather customer information, and explain next steps. Troubleshoot basic VoIP setup issues and escalate technical matters to Tier 2/Tier 3 support when needed. Work closely with internal teams-including Sales, Technical Support, Provisioning, and Billing-to ensure a smooth customer transition. Provide clear instructions and training on using Netlink Voice features, portals, phones, and applications. Track onboarding progress, keep customers informed, and ensure deadlines and expectations are met. Document all customer communications, setup details, and service configurations in CRM and ticketing systems. Follow up after onboarding completion to confirm customer satisfaction and hand off to ongoing support teams. Identify opportunities for service improvements and contribute feedback to enhance the onboarding process. Qualifications Required: 1-2 years of customer service, onboarding, or account support experience. Strong communication skills-professional, clear, and customer-focused. Basic understanding of VoIP, hosted PBX, or networking concepts (or willingness to learn quickly). Ability to multitask, prioritize, and manage multiple onboarding projects simultaneously. Strong organizational skills and attention to detail. Comfort using CRM systems, ticketing tools, and communication platforms.
    $28k-35k yearly est. 16h ago
  • Customer Support Representative

    Netlink Voice 4.6company rating

    Meridian, MS jobs

    Netlink Voice is a leading provider of innovative VoIP and unified communications solutions for businesses across the U.S. We pride ourselves on delivering reliable technology backed by responsive, personable customer support. As we continue to grow, we're expanding our team to ensure every customer experiences a seamless, stress-free onboarding journey. Position Overview The Customer Service Representative - VoIP Onboarding is responsible for guiding new customers through the setup and activation of their Netlink Voice VoIP services. This role combines customer service, technical coordination, and project management to ensure new clients are configured correctly, trained effectively, and set up for long-term success. You will serve as the primary point of contact during the onboarding process, ensuring exceptional communication and a positive customer experience. Key Responsibilities Serve as the main point of contact for new customers during the onboarding and VoIP system setup process. Coordinate account setup, service activation, porting, and provisioning of new users, devices, and features. Conduct onboarding calls or virtual meetings to review requirements, gather customer information, and explain next steps. Troubleshoot basic VoIP setup issues and escalate technical matters to Tier 2/Tier 3 support when needed. Work closely with internal teams-including Sales, Technical Support, Provisioning, and Billing-to ensure a smooth customer transition. Provide clear instructions and training on using Netlink Voice features, portals, phones, and applications. Track onboarding progress, keep customers informed, and ensure deadlines and expectations are met. Document all customer communications, setup details, and service configurations in CRM and ticketing systems. Follow up after onboarding completion to confirm customer satisfaction and hand off to ongoing support teams. Identify opportunities for service improvements and contribute feedback to enhance the onboarding process. Qualifications Required: 1-2 years of customer service, onboarding, or account support experience. Strong communication skills-professional, clear, and customer-focused. Basic understanding of VoIP, hosted PBX, or networking concepts (or willingness to learn quickly). Ability to multitask, prioritize, and manage multiple onboarding projects simultaneously. Strong organizational skills and attention to detail. Comfort using CRM systems, ticketing tools, and communication platforms.
    $28k-35k yearly est. 16h ago
  • Customer Support Representative

    Netlink Voice 4.6company rating

    Hattiesburg, MS jobs

    Netlink Voice is a leading provider of innovative VoIP and unified communications solutions for businesses across the U.S. We pride ourselves on delivering reliable technology backed by responsive, personable customer support. As we continue to grow, we're expanding our team to ensure every customer experiences a seamless, stress-free onboarding journey. Position Overview The Customer Service Representative - VoIP Onboarding is responsible for guiding new customers through the setup and activation of their Netlink Voice VoIP services. This role combines customer service, technical coordination, and project management to ensure new clients are configured correctly, trained effectively, and set up for long-term success. You will serve as the primary point of contact during the onboarding process, ensuring exceptional communication and a positive customer experience. Key Responsibilities Serve as the main point of contact for new customers during the onboarding and VoIP system setup process. Coordinate account setup, service activation, porting, and provisioning of new users, devices, and features. Conduct onboarding calls or virtual meetings to review requirements, gather customer information, and explain next steps. Troubleshoot basic VoIP setup issues and escalate technical matters to Tier 2/Tier 3 support when needed. Work closely with internal teams-including Sales, Technical Support, Provisioning, and Billing-to ensure a smooth customer transition. Provide clear instructions and training on using Netlink Voice features, portals, phones, and applications. Track onboarding progress, keep customers informed, and ensure deadlines and expectations are met. Document all customer communications, setup details, and service configurations in CRM and ticketing systems. Follow up after onboarding completion to confirm customer satisfaction and hand off to ongoing support teams. Identify opportunities for service improvements and contribute feedback to enhance the onboarding process. Qualifications Required: 1-2 years of customer service, onboarding, or account support experience. Strong communication skills-professional, clear, and customer-focused. Basic understanding of VoIP, hosted PBX, or networking concepts (or willingness to learn quickly). Ability to multitask, prioritize, and manage multiple onboarding projects simultaneously. Strong organizational skills and attention to detail. Comfort using CRM systems, ticketing tools, and communication platforms.
    $28k-35k yearly est. 16h ago
  • Customer Support Representative

    Netlink Voice 4.6company rating

    Southaven, MS jobs

    Netlink Voice is a leading provider of innovative VoIP and unified communications solutions for businesses across the U.S. We pride ourselves on delivering reliable technology backed by responsive, personable customer support. As we continue to grow, we're expanding our team to ensure every customer experiences a seamless, stress-free onboarding journey. Position Overview The Customer Service Representative - VoIP Onboarding is responsible for guiding new customers through the setup and activation of their Netlink Voice VoIP services. This role combines customer service, technical coordination, and project management to ensure new clients are configured correctly, trained effectively, and set up for long-term success. You will serve as the primary point of contact during the onboarding process, ensuring exceptional communication and a positive customer experience. Key Responsibilities Serve as the main point of contact for new customers during the onboarding and VoIP system setup process. Coordinate account setup, service activation, porting, and provisioning of new users, devices, and features. Conduct onboarding calls or virtual meetings to review requirements, gather customer information, and explain next steps. Troubleshoot basic VoIP setup issues and escalate technical matters to Tier 2/Tier 3 support when needed. Work closely with internal teams-including Sales, Technical Support, Provisioning, and Billing-to ensure a smooth customer transition. Provide clear instructions and training on using Netlink Voice features, portals, phones, and applications. Track onboarding progress, keep customers informed, and ensure deadlines and expectations are met. Document all customer communications, setup details, and service configurations in CRM and ticketing systems. Follow up after onboarding completion to confirm customer satisfaction and hand off to ongoing support teams. Identify opportunities for service improvements and contribute feedback to enhance the onboarding process. Qualifications Required: 1-2 years of customer service, onboarding, or account support experience. Strong communication skills-professional, clear, and customer-focused. Basic understanding of VoIP, hosted PBX, or networking concepts (or willingness to learn quickly). Ability to multitask, prioritize, and manage multiple onboarding projects simultaneously. Strong organizational skills and attention to detail. Comfort using CRM systems, ticketing tools, and communication platforms.
    $29k-35k yearly est. 16h ago
  • Customer Service Representative

    ESP Enterprises Inc. 4.5company rating

    Newark, NJ jobs

    Customer Service Representative I Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Candidates must go through the interview process with the client. Customer Service Representative I *Bilingual Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Language: Spanish Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule. Work Schedule: Will be discussed during interview
    $35k-41k yearly est. 3d ago
  • Customer Service Representative

    ESP Enterprises Inc. 4.5company rating

    Chicago, IL jobs

    Job Details: The Customer Service Representative is the first person in the walk-up center that a customer comes in contact with for assistance. This position provides professional, knowledgeable, and courteous face to face customer support to all cardholders. This position typically works under close supervision and direction. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Assist Patrons regarding run transit fare payment programs. Processes all card registrations, faxes and emails inquiries within contractual Key Performance Indicator timelines and accuracy requirements Notifies management of all encounters that deviate from established policies, procedures and written/verbal instructions. Processes lost/stolen, damaged/defective cards patron requests. Processes authorized refunds via electronic transfers and banked money Processes Fare Adjustment Envelopes (FAE) as needed Assists with web account set-up and web access issues Initiates outbound courtesy calls as needed. MINIMUM JOB REQUIREMENTS: Bilingual English/Spanish. High School Diploma or equivalent. AA degree preferred. Plus a minimum of two years experience in Customer Service/Retail. Must be a good team player, possess a positive attitude, be self-motivated and excel in a fast paced environment. Able to work and respond in a time-sensitive environment. Willing to work extended hours. Ability to type 40+ WPM. Proficient in Microsoft Office. 1st Shift: 8:30am-5:00pm
    $36k-41k yearly est. 3d ago
  • Customer Service Representative

    Sunrise Systems, Inc. 4.2company rating

    Chicago, IL jobs

    Job Title: Customer Service Representative - Producer Services Duration: 6 months Temp to Perm Hourly contract Position (W2 only) Note: Job Hours of operation 7:30am-8:00pm central time Job Schedule-Some Saturday hours may be required. Job Schedule-five days on site. TEMP TO PERM bilingual is a plus but not required Job Hours-40 hours Interview process- 1 Interview - Onsite/WEBEX Client, is seeking a Producer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals! Job Summary The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems. Responsibilities Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information Assist with basic technical troubleshooting Be able confident and capable to handle all new business, underwriting, claim and compensation situations. Learn soft skills while communicating with customers Focus on customers' needs and develops a customer centric approach in servicing customer's needs. Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's. Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership. Learn all policy product lines, all procedures for the core and worksite calls. Provides support for business partners as needed. Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership. Skills Ability to effectively communicate and build strong partnerships with newer employees. Basic computer skills and knowledge of database software. Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. Demonstrated attention to detail, organizational skills, and time management skills. Ability to work a flexible schedule to meet the needs of the business and performance requirements. Friendly and professional demeanor. Excellent communication and interpersonal skills. Ability to remain calm in stressful situations. Supplemental insurance knowledge and licensing is a plus. Bilingual language proficiency is a plus. Bilingual skills (verbal, written, read) in Spanish a plus Competencies Problem solving - take an organized and logical approach to thinking through problems and complex issues Initiative - Willing to do more than is required or expected Adaptability - ability to redirect personal efforts to respond to changing environment Results Oriented - effectively executes son plans, drives for results and takes accountability for outcomes Qualifications - External Education and Experience High school diploma or general education degree (GED); Associate degree preferred. 2+ years' experience in a contact center environment preferred. Compensation: The hourly rate for this position is between $20.00 -$22.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations
    $20-22 hourly 16h ago
  • Salesperson

    The Judge Group 4.7company rating

    Newark, NJ jobs

    🚨 We're Hiring: Sales Manager - Cosmetic Packaging Industry 🚨 Industry: Primary Cosmetic Packaging & Distribution About the Role We're looking for an experienced Sales Manager to drive growth in the cosmetic packaging sector. This role focuses on developing new accounts, managing existing customers, and executing strategic sales plans to meet and exceed targets. Primary Duties & Responsibilities Develop account leads and acquire new customers. Manage assigned customer portfolios and oversee sales support activities. Promote the company's image and enhance customer satisfaction and loyalty. Plan and execute action plans within assigned territories. Analyze market strategies, monitor KPIs, and track sales trends. Create offers and promotional activities in line with company policies. Prepare annual sales forecasts and periodic reports for management. Perform additional duties as required. Requirements Bachelor's Degree. 5+ years of experience in cosmetic packaging sales. Strong business and financial acumen. Proven negotiation and presentation skills. Demonstrated success in meeting/exceeding sales targets and creating new accounts. Experience with ERP systems (Navision preferred). Proficiency in MS Office. Ability to meet customers daily/weekly. Competencies Technical: Knowledge of primary cosmetic packaging Business and financial acumen Analytical and presentation skills Soft Skills: Communication and interpersonal skills Collaborative mindset Computer literacy (MS Office, ERP systems) Why Join Us? Be part of a dynamic team in a growing industry, with opportunities to make a significant impact on our business and customer relationships.
    $70k-101k yearly est. 1d ago
  • Customer Service Account Representative

    The Judge Group 4.7company rating

    Saint Louis, MO jobs

    Our client is currently seeking a Customer Service Representative that can be based in either St. Louis MO or Nashville TN. This is for an industry leading packaging manufacturer. The ideal candidate will have Customer Service experience within Manufacturing. This is not a Call Center position. This is more of an Account Representative. This position is Mon - Fri during the days. This position is responsible for receiving, resolving, and communicating solutions to customer inquiries or complaints. This role focuses on maintaining customer satisfaction through accurate order processing, effective communication, and completing administrative tasks for an assigned portfolio of customer accounts. Interested Candidates should contact Lee Douglas at ************ or email a current resume to ****************** This job will have the following responsibilities: Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions. Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered. Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved. Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays. Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations. Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes. Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts. Qualifications & Requirements: High School Diploma - Associates Degree Preferred 2+ years' of Customer Service / Account Representative experience - Manufacturing Preferred Maintains strict confidentiality and protects privacy of confidential/sensitive information. Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar. Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines. #JDP
    $27k-33k yearly est. 16h ago
  • Customer Service Representative-- GOSDC5692684

    Compunnel Inc. 4.4company rating

    Buffalo, NY jobs

    Serve as a liaison between customers and internal teams, ensuring professional interaction and support. Process and monitor customer orders, coordinate inquiries, provide updates, and resolve issues including quality, warranty, and shipping concerns. Key Responsibilities: Order Processing: Enter orders, convert quotes, manage pricing, discounts, and commissions. Order Status Communication: Provide accurate and timely updates on lead times, material availability, and troubleshooting. Internal Collaboration: Coordinate with Engineering, RMA/Warranty, and other internal teams to meet customer requirements. Problem Resolution: Address shipping discrepancies, payment disputes, and handle order cancellations. Administrative Support: Update customer accounts, maintain BOL/PL files, process invoices, and manage customer portals. Continuous Improvement: Support initiatives to enhance Customer Service processes. Key Competencies: Professional demeanor and customer advocacy. Strong verbal and written communication skills. Team collaboration and positive attitude. Ability to balance multiple priorities accurately and adapt to change. Key Relationships: External: Customers, Sales team, AR/AP personnel. Internal: Customer Service, Engineering, Quality Assurance, Production, Purchasing, Finance, Supply Chain, Shipping. Required Qualifications: Associate's degree + 3-5 years of customer service experience. Excellent organization, communication, and multitasking skills. Comfortable in high-stress environments and adaptable to change. Technologically proficient; Microsoft Office experience required. Preferred Qualifications: Bachelor's degree preferred. Experience with MRP software. Knowledge of industrial products/applications. Work Environment & Physical Demands: Office and manufacturing floor setting. Must use safety shoes and glasses on production floor. Ability to work at a computer and handle both office and production tasks.
    $35k-41k yearly est. 2d ago
  • Customer Service Representative-- GOSDC5696387

    Compunnel Inc. 4.4company rating

    South Jordan, UT jobs

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $30k-35k yearly est. 1d ago
  • Sales Development Representative

    Millennia 4.1company rating

    Charlotte, NC jobs

    Founded in 2012, Millennia provides technology-driven patient payment and engagement solutions for more than 1,700 healthcare facilities in 42 states. With our proprietary platform, data analytics and digital solutions, we create an integrated experience for providers and their patients - from scheduling of appointments to digital intake to customized payment solutions. Millennia is a private equity backed, fast-growing business based in Cary, NC. Millennia is looking for a Sales Development Representative (SDR) who will join our SDR team responsible for researching new target accounts, developing outreach strategies for those target accounts and prospecting net new Millennia client accounts across the United States. This position will be compensated with a base salary and sales commissions tied to both sales activities as well as new customer acquisition. We are looking for highly competitive, confident, passionate, and self-directed professionals who are excited to determine their own success and have the chance at moving up in a fast-growing company. The role of the SDR is to prospect potential net new Millennia clients by positioning the Millennia Access and Recover solutions to ambulatory (physician groups and ambulatory surgery centers), acute and post-acute healthcare customers (hospitals and health systems). The selected candidate(s) will work collaboratively with a dynamic sales and marketing team to drive awareness of Millennia, cultivate leads, and set appointments for our field sales team. Millennia maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience and market conditions. In addition to a competitive base salary and sales commission plan, Millennia offers a comprehensive benefits package which includes the following: Medical, dental and vision insurance Short- and long-term disability coverage Life insurance and AD&D Supplemental life insurance Health care and dependent care Flexible Spending Accounts 401(k) savings plan Unlimited PTO Responsibilities and Duties: The primary focus of the Sales Development Representative is to generate demand for Millennia solutions through outbound prospecting nationally via phone, email, and social media. Working in a fast-paced, innovative environment, you are responsible for engaging decision-makers and key influencers amongst a target list of potential net-new customer accounts. You'll be responsible for research into the target list, to look for targets that fit the client profile, identify contact information, evaluate potential benefit for the customer and for millennia and then developing and implementing a prospecting strategy for each target account. You'll qualify leads, manage objections, and set appointments leveraging standardized SDR playbooks, call scripts, marketing materials, sales enablement tools, and technologies. Use a consultative approach to identify specific needs of the prospect, identify decision-makers, inventory incumbent solutions/vendors, communicate the features and benefits of Millennia solutions that differentiate Millennia from competitive alternatives, set and confirm appointments. Adhere to the Millennia sales process and be a quick study in Millennia product knowledge, healthcare revenue cycle processes and best practices. Document sales activities and maintain Salesforce hygiene on all sales prospecting activities consistent with the company's documentation standards. Collaborate with the sales team to assist in the development of territory plans and strategies. Meet or exceed activity standards and lead conversion benchmarks. Provide feedback (prospect feedback, industry trends, market perceptions, competitive intelligence, etc.) to company management, marketing, and development teams. Limited travel to attend trade shows, conferences, roundtables, and onsite customer visits. Other duties as assigned. Qualifications: Prior sales development and healthcare experience are preferred but not required. Good communication skills (oral, written and especially presentation skills) Must demonstrate tremendous energy, organizational skills, and work ethic. Must be willing and able to handle a ‘cold call/prospecting' environment where you know activity drives success and understand the competitive nature of selling. Must have a collaborative nature and ability to work well with colleagues and subject matter experts. Must be self-directed and able to focus results independently. Must enjoy learning technology and be able to translate that into value for prospects. Must understand that your compensation potential is determined by your hard work, commitment, and activity. Remote: (Dallas, Charlotte, Raleigh based a bonus) #HiringDallas #HiringCharlotte #HiringRaleigh
    $45k-59k yearly est. 4d ago
  • Hospice Sales Representative

    Prismhr 3.5company rating

    Cartersville, GA jobs

    Are you a compassionate and driven sales professional with a passion for connecting people to quality end-of-life care? We are looking for a dedicated Hospice Sales Representative to join our team in the Cartersville, GA area. In this critical role, you'll be responsible for promoting our hospice services, building strong relationships with healthcare professionals, and ensuring that patients and their families have access to the compassionate care they deserve. This is an opportunity to make a real impact on people's lives while being part of a supportive and tight-knit team. What You'll Do Develop and execute sales strategies to promote Blue Summit's hospice services. Build and maintain relationships with physicians, case managers, hospitals, assisted living facilities, and other key healthcare providers. Represent Blue Summit at community events and networking opportunities to enhance brand awareness. Collaborate with our clinical and admissions teams to ensure a smooth transition and seamless care coordination for new patients. Stay informed on industry trends and competitor activities to identify new growth opportunities. What We're Looking For 3-5 years of successful experience in hospice or home health sales. A strong, established network within the Cartersville or surrounding areas. Excellent relationship-building and communication skills. Genuine compassion for patients and families navigating end-of-life care. A Bachelor's degree in a related field is preferred. Why Join us? We offer a culture that values recognition, growth, and stability. In addition to a fulfilling career where you'll make a tangible difference, you'll receive: Competitive Compensation: Earn additional monthly bonuses based on your production. Comprehensive Benefits: Access to health, dental, and vision insurance. Financial Wellness: A 401(k) retirement plan. Work-Life Balance: Generous paid time off, holidays, and a flexible schedule. Supportive Culture: Be part of a mission-driven team that cares deeply about each other. If you are a motivated and empathetic individual ready to build a fulfilling career while making a real impact, we encourage you to apply today!
    $61k-89k yearly est. 3d ago
  • Sales Representative

    ADT Security Services, Inc. 4.9company rating

    Customer sales representative job at ADT Security Services

    JobID: 3018690 JobSchedule: Full time JobShift: : What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth. Key Responsibilities: * Identify and engage prospects using innovative lead generation techniques to maximize outreach. * Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors. * Manage the work order process and ensure all documentation is completed following approved and standardized procedures. * Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals. * Enhance customer retention by proactively affirming customer satisfaction following the completion of services. What You'll Need: * Sales Experience: While consumer sales experience is preferred, it is not a requirement. * Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities. * Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers. * Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach. * Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions. * Time Management: Strong time management skills to effectively pursue and nurture leads independently. * Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups. * Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline. * Transportation: A valid driver's license, a clean driving record, and reliable transportation. * Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation. Minimum Qualifications: * Education: High school diploma or equivalent Required Licensing * Valid driver's license Our Culture: BLUE At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions: * Bold: We take risks, innovate, and embrace new challenges with confidence. * Lead: We inspire and guide our customers and colleagues towards success. * Unite: We work together as a team, fostering collaboration and inclusivity. * Elevate: We strive for excellence, continually improving ourselves and our offerings. Benefits: * Unlimited earning potential with a 100% commission-based compensation plan. * Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support. * Opportunities for career advancement within ADT. * Supportive work environment that fosters professional growth. * Robust benefits package, including Medical, Dental, Vision, and 401k match. * Paid Time Off (PTO) and mileage reimbursement. * Flexibility in working hours to meet customer needs. If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you! Ready to embark on a rewarding sales career? Apply now and join our team! Pay and Benefits Disclosure: Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
    $25k-42k yearly est. Auto-Apply 7d ago

Learn more about ADT Security Services jobs

View all jobs