How to hire an adult case manager

How to hire an adult case manager, step by step

Here's a step-by-step adult case manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an adult case manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new adult case manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring an adult case manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An adult case manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, adult case managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents adult case manager salaries for various positions.

   Type of Adult Case Manager	Description	Hourly rate
   Adult Case Manager	Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.	$13-25
   Case Worker	Caseworkers are social workers who watch over the welfare of underprivileged individuals and at-risk families by counseling and providing them with assistance. Usually employed under the government or a local non-profit organization, a caseworker must conduct a thorough interview and house visits to determine the needs of the family... Show more	$14-26
   Case Management Coordinator	The duties of a case management coordinator depend on one's place or industry of employment. Their responsibilities primarily revolve around maintaining and organizing records of cases and transactions, processing documentation, organizing data, and reviewing cases using a particular software to identify any errors or inconsistencies... Show more	$15-31

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Social Work
   • Crisis Intervention
   • Substance Abuse
   • Management Services
   • Mental Health
   • Patients
   • Rehabilitation
   • Severe Mental Illness
   • Community Agencies
   • Community Resources
   • Financial Assistance
   • Medicaid
   • Persistent Mental Illness
   • Developmental Disabilities

   Check all skills

   Responsibilities:

   • Provide clients support with basic ADL's (shopping, payee services, budgets, managing and attending appointments).
   • Perform concurrent review to assure appropriateness of admission, inpatient/acute care, rehabilitation/SNF status, and discharge using establish InterQual guidelines.
   • Participate in IEP meetings and work with school administrators to advocate in behalf of clients and families.
   • Attend IEP meetings to review and modify educational needs/goals affording academic success.
   • Conduct intensive case management and quality control for file accuracy in order to ensure HUD regulations are accurately implement.

   More adult case manager duties

3. Make a budget

   Including a salary range in your adult case manager job description is one of the best ways to attract top talent. An adult case manager can vary based on:

   • Location. For example, adult case managers' average salary in ohio is 40% less than in washington.
   • Seniority. Entry-level adult case managers 47% less than senior-level adult case managers.
   • Certifications. An adult case manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an adult case manager's salary.

   Average adult case manager salary

   $39,017yearly

   $18.76 hourly rate

   ---

   Entry-level adult case manager salary

   $28,000 yearly salary

   Updated December 15, 2025

   Average adult case manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$54,652	$26
   2	California	$49,729	$24
   3	New York	$45,748	$22
   4	Illinois	$45,126	$22
   5	Alaska	$43,429	$21
   6	New Jersey	$41,983	$20
   7	New Hampshire	$41,492	$20
   8	Massachusetts	$41,435	$20
   9	Pennsylvania	$41,168	$20
   10	Arizona	$39,260	$19
   11	Wisconsin	$39,206	$19
   12	Colorado	$38,888	$19
   13	Maryland	$37,119	$18
   14	Maine	$36,579	$18
   15	Missouri	$36,500	$18
   16	Texas	$36,083	$17
   17	Florida	$35,929	$17
   18	South Carolina	$34,909	$17
   19	Oklahoma	$33,870	$16
   20	Tennessee	$32,844	$16

   Average adult case manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Mission Regional Medical Center	$62,366	$29.98	56
   2	City of Baltimore	$58,991	$28.36	1
   3	Prime Healthcare	$58,462	$28.11	45
   4	Memorial Health	$57,534	$27.66	4
   5	BayCare Health System	$55,762	$26.81	31
   6	TASC	$53,276	$25.61	7
   7	Acadia Healthcare	$51,534	$24.78	301
   8	Memorial Hospital	$50,373	$24.22	3
   9	Androscoggin Home Healthcare + Hospice	$50,218	$24.14
   10	Care New England Health System	$50,119	$24.10	60
   11	Telecare	$47,301	$22.74	109
   12	Mercy Health	$46,673	$22.44	36
   13	Jewish Family and Children's Services	$46,340	$22.28	1
   14	The Opportunity Alliance	$45,773	$22.01	9
   15	St. Luke's Health System	$44,895	$21.58	37
   16	UnitedHealth Group	$43,781	$21.05	231
   17	Mental Health Partners	$43,638	$20.98	1
   18	Suncoast Center	$43,151	$20.75	7
   19	Prairie View	$43,091	$20.72	11
   20	BronxWorks	$43,017	$20.68	40

4. Writing an adult case manager job description

   A good adult case manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an adult case manager job description:

   Adult case manager job description example

   Woodfords' employees positively impact the lives of our consumers, our consumers' families, and our communities!
   Woodfords has an opening for a full-time Adult Case Manager within our Adult Case Management program in Cumberland County. This position is based out of our Westbrook office. Woodfords' Adult Case Management Services are designed to provide support to adults with special needs and their families Case managers help connect individuals to resources and services in their own communities Case managers work with adult consumers to identify their interests, strengths and vision for their desired lives, and to develop plans to help them achieve their goals
   Schedule: Case Managers typically work Monday through Friday between 8am and 4pm, but do work some evenings to meet with consumers, as needed. Case Managers work full-time, and are salaried, with some work-from-home and remote schedule flexibility.
   Salary: $38,000.00 to $42,000.00 annually, commensurate with education and experience Adult Case Managers have the opportunity to earn additional financial incentives of $350 or more monthly
   Benefits: Health Insurance (with multiple plan options to meet your needs, and gym membership reimbursement) Dental & Vision Insurance Paid Vacation Paid Sick Time Paid Holidays Employer-Paid Short-Term and Long-Term Disability Employer-Paid Group Term Life Insurance Employee Assistance Plan (EAP Benefits) 403(b) Retirement Savings Plan w/ Agency Match Voluntary Supplemental Benefits Exclusive Verizon Discount to Woodfords Family Service Employees Woodfords Family Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Woodfords is committed to support employees who are eligible for the PSLF Program with necessary documentation.
   Responsibilities of the Adult Case Manager: Meet regularly with consumers in a variety of settings to assess consumer functioning, progress, quality of life, health and safety issues, and to address concerns in this area Seek collateral contact with family and community providers to assess consumer needs and progress Identify and report any suspected or observed abuse and/or neglect of an adult Assist adults with maintaining a stable living arrangement and supporting their abilities to function in the community, vocationally, socially, financially and emotionally Provide triage to consumers with emergency situations and provides information to consumers on emergency preparedness Possess working knowledge and understanding of MaineCare Sections 13:12, Section 21 and Section 29 Attend regularly scheduled meetings with DHHS Maintain up to date action notes, V-6 assessments, BMS-99 and other requested EIS requirements as determined by DHHS Complete all Person Centered Plan responsibilities including and not limited to service planning and related documentation. The case manager will coordinate and monitor the plan and services throughout the year and make necessary changes if needed. Initiate and maintain positive and cooperative relationships with other community supports and provider systems
   Qualifications of the Adult Case Manager: Bachelor's Degree from an accredited four-year institution of higher learning, with a specialization in psychology, behavior health, social work, special education, counseling, rehabilitation, nursing, or a closely related field At least one (1) year experience in the field of developmental disabilities A valid State of Maine driver's license and have use of an insured vehicle Good organization, communication, decision-making, and interpersonal skills Computer skills and attention to detail when writing
   About Us: Woodfords Family Services was founded in 1967 by five families who wanted to provide specialized educational services to their children with disabilities. For more than 50 years, the agency has grown into one of the largest providers of disability-related services in the state. Based in Westbrook with satellite locations in Kennebunk, Manchester, New Gloucester and Waterville, the agency provides an array of clinical, behavioral health and educational programs to more than 1,500 children, youth and adults living with autism, developmental disabilities, intellectual disabilities and/or mental health diagnoses across the state.
   Additional Opportunities: Advancement within Woodfords Family Services. Training and Professional Development.
   
   
   
   Job Posted by ApplicantPro

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5. Post your job

   There are a few common ways to find adult case managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your adult case manager job on Zippia to find and recruit adult case manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting adult case managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new adult case manager

   Once you've found the adult case manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new adult case manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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