Adult case manager resume examples from 2026
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How to write an adult case manager resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in adult case manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some adult case manager interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on an adult case manager resume:
- Social Work
- Crisis Intervention
- Substance Abuse
- Management Services
- Mental Health
- Patients
- Rehabilitation
- Severe Mental Illness
- Community Agencies
- Community Resources
- Financial Assistance
- Medicaid
- Persistent Mental Illness
- Developmental Disabilities
- Group Therapy
- Social Services
- Community Services
- Support Services
- Discharge Planning
- Service Delivery
- Mental Illness
- Social Security
- Dual Diagnosis
- Independent Living
- Adult Clients
- Comprehensive Assessments
- Natural Supports
- Crisis Management
- Medication Management
- State Agencies
Zippia’s AI can customize your resume for you.
How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write adult case manager experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are effective examples from adult case manager resumes:
Work history example #1
Adult Case Manager
Children's Aid Society
- Conducted extensive home visits and field visits to schools, HRA, and medical facilities.
- Furnished field instruction for 2nd year MSW students.
- Provided recommendations as per placement and permanency.
- Advocated and provided assistance and interpreter services to Pulse Victim and Veterans.
- Facilitated Child and Family team meetings in Schools with CPS, Juvenile Corrections, and other agencies.
Work history example #2
Adult Case Manager
UnitedHealth Group
- Managed multiple international emergency medical evacuations, coordination of care, medical record transfers and billing.
- Facilitated daily communication with physicians and hospitals staff.
- Managed and prioritized individual crisis accessing DMP, law enforcement, and psychiatric hospitalization while meeting daily, weekly/biweekly caseload requirements.
- Certified to obtain and report for Homeless Management Information System (HMIS) Supervised Michigan State University (MSU) interns.
- Provided dialog-based counseling and intensive case management to homeless and at-risk seniors, addressing issues of substance abuse and trauma.
Work history example #3
Residential Advisor
Rosemont
- Dispensed medications to entire campus as directed by facility nurse.
- Med trained, CPI Trained, Defensive Driving Training Secure Residential Facility for Adolescent Girls
- Worked with clients whom suffered from Dimentia, Alzheimer's, I.D.
- Supervised and delegated other residential counselors.
- Transported juveniles to court and other court ordered activities Provided community supervision for juveniles ordered CPI certified CPR
Work history example #4
Mental Health Case Manager
The Salvation Army
- Assisted social service staff in the establishment of HMIS standards and guidelines.
- Updated, Input, Edited, and Refined clients information through HMIS, Microsoft Excel, and Outlook.
- Completed data entry into HMIS system.
- Established advocacy services; shelter; pantries; employment services; family preservation services; counseling services.
- Marketed and began own caseload through communication with outside resources.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from adult case manager resumes:
Doctoral Degree in social work
New York University, New York, NY
2013 - 2016
Doctoral Degree in social work
New York University, New York, NY
2009 - 2012
Highlight your adult case manager certifications on your resume
If you have any additional certifications, add them to the certification section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your adult case manager resume:
- Certified Nurse Assistant (CNA)
- Certified Case Manager (ACM)