Adult Case Manager Responsibilities

Here are examples of responsibilities from real adult case manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage and prioritize individual crisis accessing DMP, law enforcement, and psychiatric hospitalization while meeting daily, weekly/biweekly caseload requirements.
  • Manage and prioritize individual crisis accessing DMP, law enforcement, and psychiatric hospitalization while meeting daily, weekly/biweekly caseload requirements.
  • Communicate with AOT personnel, family conferences, and maintain on-call availability
Adult Case Manager Traits
Emotional skills involve being able to express feelings in an appropriate way while being emphatic of others.
Communication skills shows that you are able to relay your thoughts, opinions and ideas clearly to those around you.
Interpersonal skills involves being able to communicate efficiently with multiple people regarding your thoughts, ideas and feedback.

Adult Case Manager Job Description

Between the years 2018 and 2028, adult case manager jobs are expected to undergo a growth rate described as "much faster than average" at 13%, according to the Bureau of Labor Statistics. So if the thought "should I become an adult case manager?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of adult case manager opportunities that are projected to become available by 2028 is 52,200.

Adult case managers average about $17.34 an hour, which makes the adult case manager annual salary $36,068. Additionally, adult case managers are known to earn anywhere from $27,000 to $47,000 a year. This means that the top-earning adult case managers make $20,000 more than the lowest earning ones.

As is the case with most jobs, it takes work to become an adult case manager. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a case worker, case manager/program manager, case management coordinator, and case manager for children.

Adult Case Manager Jobs You Might Like

Adult Case Manager Resume Examples

Adult Case Manager Skills and Personality Traits

We calculated that 13% of Adult Case Managers are proficient in Mental Health, Caseload, and Crisis Intervention. They’re also known for soft skills such as Emotional skills, Communication skills, and Interpersonal skills.

We break down the percentage of Adult Case Managers that have these skills listed on their resume here:

  • Mental Health, 13%

    Provided client advocacy, direct linkage to community resources and services; Coordinated and implemented mental health/support services with individual clients.

  • Caseload, 9%

    Managed and prioritized individual crisis accessing DMP, law enforcement, and psychiatric hospitalization while meeting daily, weekly/biweekly caseload requirements.

  • Crisis Intervention, 9%

    Serve as part of a multidisciplinary treatment team performing assessments, and initiating treatment interventions and crisis intervention.

  • Substance Abuse, 8%

    Perform clinical case management and treatment planning with consumers that experience psychiatric disorders and substance abuse.

  • Treatment Plans, 7%

    Provide individual and group counseling, behavior modification and management as well as designing and implementing treatment plans.

  • Management Services, 7%

    Provided case management services for a Psychiatric Residential Treatment Facility * Facilitated the admissions process for 2 residential treatment programs

Most adult case managers list "mental health," "caseload," and "crisis intervention" as skills on their resumes. We go into more details on the most important adult case manager responsibilities here:

  • Another commonly found skill for being able to perform adult case manager duties is the following: communication skills. According to a adult case manager resume, "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." Check out this example of how adult case managers use communication skills: "ensured clear communication, both verbal and written, with co- workers, supervisors and other agencies provided crisis intervention"
  • Another skill that is quite popular among adult case managers is interpersonal skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a adult case manager resume: "social and human service assistants must make their clients feel comfortable discussing sensitive issues" This example from a resume shows how this skill is used: "assist with socialization abilities, including communication, interpersonal relationships, problem solving/conflict resolution and stress management. "
  • An adult case manager responsibilities sometimes require "organizational skills." The responsibilities that rely on this skills are shown by this resume excerpt: "social and human service assistants must often complete lots of paperwork and work with many different clients" This resume example shows how this skill is used by adult case managers: "assist person served and parents/guardians in securing resources serve as organizational liaison to parents, guardians and community resources. "
  • As part of the adult case manager description, you might find that one of the skills that might be helpful to the job is "problem-solving skills." A adult case manager resume included this snippet: "social and human service assistants help clients find solutions to their problems" This skill could be useful in this scenario: "provide crisis intervention and resolution when needed. "
  • Lastly, this career requires you to be skillful in "compassion." According to adult case manager resumes, "social and human service assistants often work with people who are in stressful and difficult situations." This resume example highlights how adult case manager responsibilities rely on this skill: "supervised direct care staff, conducted performance reviews, organized work schedules.shift supervisor provided compassionate care for adults with disabilities. "
  • See the full list of adult case manager skills.

    Before becoming an adult case manager, 73.7% earned their bachelor's degree. When it comes down to graduating with a master's degree, 14.0% adult case managers went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most adult case managers have a college degree. But about one out of every nine adult case managers didn't attend college at all.

    The adult case managers who went onto college to earn a more in-depth education generally studied psychology and social work, while a small population of adult case managers studied sociology and criminal justice.

    Once you're ready to become an adult case manager, you should explore the companies that typically hire adult case managers. According to adult case manager resumes that we searched through, adult case managers are hired the most by BayCare Health System, Frontier Health, and West Central Behavioral Health. Currently, BayCare Health System has 5 adult case manager job openings, while there are 5 at Frontier Health and 3 at West Central Behavioral Health.

    If you're interested in companies where adult case managers make the most money, you'll want to apply for positions at TASC (Total Administrative Services, BayCare Health System, and East Alabama Medical Center. We found that at TASC (Total Administrative Services, the average adult case manager salary is $75,426. Whereas at BayCare Health System, adult case managers earn roughly $60,929. And at East Alabama Medical Center, they make an average salary of $58,365.

    View more details on adult case manager salaries across the United States.

    Some other companies you might be interested in as a adult case manager include Catholic Charities Diocese of San Diego, Liberty Mutual, and Wabash Valley Transportation. These three companies were found to hire the most adult case managers from the top 100 U.S. educational institutions.

    For the most part, adult case managers make their living in the health care and non profits industries. Adult case managers tend to make the most in the automotive industry with an average salary of $42,368. The adult case manager annual salary in the health care and non profits industries generally make $39,295 and $38,591 respectively. Additionally, adult case managers who work in the automotive industry make 14.5% more than adult case managers in the finance Industry.

    The three companies that hire the most prestigious adult case managers are:

      What Case Workers Do

      Caseworkers are social workers who watch over the welfare of underprivileged individuals and at-risk families by counseling and providing them with assistance. Usually employed under the government or a local non-profit organization, a caseworker must conduct a thorough interview and house visits to determine the needs of the family. They then refer them to any programs or agencies that can give them the specific care and help needed. Furthermore, it is crucial to identify neglect and abuse signs, reporting them to the authorities right away.

      In this section, we take a look at the annual salaries of other professions. Take case worker for example. On average, the case workers annual salary is $498 higher than what adult case managers make on average every year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both adult case managers and case workers positions are skilled in mental health, crisis intervention, and substance abuse.

      As far as similarities go, this is where it ends because an adult case manager responsibility requires skills such as "caseload," "management services," "significant others," and "individual service plans." Whereas a case worker is skilled in "child abuse," "customer service," "client information," and "income." So if you're looking for what truly separates the two careers, you've found it.

      Case workers tend to make the most money in the health care industry by averaging a salary of $41,360. In contrast, adult case managers make the biggest average salary of $42,368 in the automotive industry.

      On average, case workers reach lower levels of education than adult case managers. Case workers are 11.2% less likely to earn a Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Case Manager/Program Manager?

      Next up, we have the case manager/program manager profession to look over. This career brings along a lower average salary when compared to an adult case manager annual salary. In fact, case manager/program managers salary difference is $1,103 lower than the salary of adult case managers per year.

      Not everything about these jobs is different. Take their skills, for example. Adult case managers and case manager/program managers both include similar skills like "mental health," "crisis intervention," and "substance abuse" on their resumes.

      While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that adult case manager responsibilities requires skills like "caseload," "significant others," "individual service plans," and "medicaid." But a case manager/program manager might use skills, such as, "service plans," "community outreach," "program participants," and "direct services."

      It's been discovered that case manager/program managers earn lower salaries compared to adult case managers, but we wanted to find out where case manager/program managers earned the most pay. The answer? The hospitality industry. The average salary in the industry is $36,686. Additionally, adult case managers earn the highest paychecks in the automotive with an average salary of $42,368.

      In general, case manager/program managers study at similar levels of education than adult case managers. They're 2.3% less likely to obtain a Master's Degree while being 0.3% more likely to earn a Doctoral Degree.

      How a Case Management Coordinator Compares

      The duties of a case management coordinator depend on one's place or industry of employment. Their responsibilities primarily revolve around maintaining and organizing records of cases and transactions, processing documentation, organizing data, and reviewing cases using a particular software to identify any errors or inconsistencies. There are also instances when they must reach out to clients and assist them with their needs. Furthermore, as a management coordinator, it is essential to maintain an active and transparent communication line across different departments and areas, all while adhering to the company's policies and standards.

      Let's now take a look at the case management coordinator profession. On average, these workers make higher salaries than adult case managers with a $11,572 difference per year.

      Using adult case managers and case management coordinators resumes, we found that both professions have similar skills such as "mental health," "crisis intervention," and "substance abuse," but the other skills required are very different.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from adult case manager resumes include skills like "caseload," "management services," "staff meetings," and "intellectual disabilities," whereas a case management coordinator might be skilled in "procedures," "customer service," "rn," and "emergency. "

      Case management coordinators make a very good living in the insurance industry with an average annual salary of $61,349. Whereas adult case managers are paid the highest salary in the automotive industry with the average being $42,368.

      Case management coordinators typically study at lower levels compared with adult case managers. For example, they're 13.3% less likely to graduate with a Master's Degree, and 1.1% less likely to earn a Doctoral Degree.

      Description Of a Case Manager For Children

      Case managers focus on guiding clients in helping their needs, resolving problems, and provide support through coursing them to relevant welfare organizations and agencies. It is the case manager's job to create case studies on subjects, in this case, children, for a social worker to provide an assessment. In many situations, the case manager is a licensed social worker who focuses on providing help for children in need. A case manager is mostly seen in government agencies and welfare organizations, hospitals, and healthcare facilities.

      Now, we'll look at case managers for children, who generally average a higher pay when compared to adult case managers annual salary. In fact, the difference is about $2,559 per year.

      According to resumes from both adult case managers and case managers for children, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "mental health," "crisis intervention," and "substance abuse. "

      Even though a few skill sets overlap, there are some differences that are important to note. For one, an adult case manager might have more use for skills like "caseload," "staff meetings," "significant others," and "individual service plans." Meanwhile, some case managers for children might include skills like "child abuse," "physical health," "court proceedings," and "safety plans" on their resume.

      Now, let's take a closer look at the financials in each career. The internet industry tends to pay more for case managers for children with an average of $54,689. While the highest adult case manager annual salary comes from the automotive industry.

      Case managers for children reach similar levels of education when compared to adult case managers. The difference is that they're 1.9% more likely to earn a Master's Degree less, and 0.1% more likely to graduate with a Doctoral Degree.