Duties & Responsibilities * Maintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, asset protection, safety, and environmental codes, and laws. * Direct, instruct, and manage team members including assigning, supervising, and appraising work; rewarding, motivating, counseling associates; addressing associate complaints and resolving problems.
* Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance of the store; measured through various reporting tools, Team Members observations and General Manager/ District Manager feedback.
* Train and coach service selling associates on Gas 3, process Vehicle Inspections, and general operation of store systems.
* Partners as appropriate to recruit and interview talent to ensure operating efficiency and top service levels. and
* Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Responsible to generate work orders before entering vehicle to bay, maintain work order visible on customer's vehicle, require authorization of customers before conducting work, ensure registration of tires with DOT and DACOs stamp on invoice. Largely responsible for the overall day-to-day operations of the back shop, such as ensuring that the service staff complete vehicle inspections and proper service repairs.
* Ensure the execution of customer service standards, customer satisfaction programs, and ensure the equitable resolution of customer complaints. Follow all policies and procedures related to cash, credit, check, refund and return policies.
* Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices.
* Partner with the Fleet business team to maintain and build Fleet service customer relationships.
* Advise Team members, technicians, and customers on tires, parts, and service programs.
* Effectively communicates with all store Team members, managers, and customers.
* Key holder and responsible for basic and detailed opening and closing responsibilities.
* Other duties as assigned.
Knowledge, Skills, and Abilities
* High school diploma or equivalent required.
* One year of experience in automotive service environment.
* Completion of a two-year college, technical program, or one to three (1-3) years of service industry experience and a minimum desired of one (1) year supervisory experience.
* Valid Driver's License.
* Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
* Ability to exercise judgement and to work independently.
* Strong customer service skills.
* Ability to handle difficult customer situations.
* Comfortable utilizing up-sell techniques.
* Strong cash handling skills, including the use of POS systems.
* Strong verbal communication skills.
* Demonstrated consistency, accuracy, and follow-through.
* Ability to work days, nights, holidays, and weekends.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
* Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
* Frequent standing and walking for long periods of time.
* Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
* Climb up and down ladders to retrieve and stock merchandise.
* Communicate effectively in person, by telephone, or by using telecommunications equipment.
* Enters and locates information on computer.
* Presents information to small and large groups.
* Visually verifies information, often in small print.
* Safely operates a motor vehicle.
* Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met.
* High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline driven environment.
California Residents click below for Privacy Notice:
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$83k-95k yearly est. 3d ago
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Commercial Parts Pro
Advance Auto Parts 4.2
Advance Auto Parts job in Caguas, PR
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time.
Primary Responsibilities
* Maintain commercial customer relationships
* Provide GAS2 selling experience commercial customers
* Achieve personal / store sales goals and service objectives
* Provide day-to-day supervisory support for Team Members
* Collaborate with GM on coaching and developmental needs for Team Members
* Dispatch drivers ensuring delivery standards are achieved
* Maintain commercial stocking programs
* Build and maintain a network of second source suppliers
Secondary Responsibilities
* Maintain core bank and commercial returns
* Maintain commercial credit accounts
* Partner with GM to ensure proper driver coverage
Success Factors
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* ASE P2 certified or ASE ready equivalent
* Advanced solution, project and product quality recommendation ability
* Ability to source from numerous places including special order, FDO, second source, etc.
* Advanced selling skills for commercial customers
* Ability to multi-task and remain organized·
Effective communication, listening and problem solving skills
Essential Job Skills Necessary for Success as a Commercial Parts Pro
* Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
* Understand and execute instructions furnished in written, oral, or diagram form
* Successfully complete the Parts Knowledge Assessment
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Use Microsoft software effectively (Word, Excel required)
* Strong organizational skills
* Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success
A minimum of 3 years of prior automotive parts experience preferred
Proven sales ability with past experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals
Education
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
ASE certification preferred, but not required
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Position is eligible for sales commission based on individual or store performance.
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$27k-32k yearly est. 7d ago
Order Filler
Advance Auto Parts 4.2
Advance Auto Parts job in Caguas, PR
Responsible for filling customer orders using a pick list and preparing orders for shipment according to company standards. Obtains merchandise from bins or shelves and ensures the completeness and correctness of all orders filled. Education: Experience:
Job Duties:
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$25k-28k yearly est. 2d ago
Salesperson
Advance Auto Parts 4.2
Advance Auto Parts job in Manat, PR
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
* Provide excellent selling experience for DIY customer visits and phone calls
* Achieve personal sales goal and help store achieve its sales goals
* Provide DIY services including battery installation, testing, wiper installs, etc.
* Maintain store product and operational standards
* Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* General stocking including truck stocking and back stock
* Safely deliver parts to customers as needed
Success Factors
* Basic driving and navigation ability
* Ability to use delivery board system
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
* 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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$15k-19k yearly est. 8d ago
Tire Installer
Advance Auto Parts 4.2
Advance Auto Parts job in Trujillo Alto, PR
Primary Duties: The Tire Installer's primary responsibility is to add value to each client's transaction ensuring that they are satisfied with their experience buying at Western Auto and that upon leaving the store are completely satisfied with their purchase. Removes worn or defective tires and replaces them with new tires using the necessary tools and equipment.
1. Reads and comprehends training manuals, service tickets, etc.
2. Has basic knowledge about vehicles.
3. Checks basic elements of the vehicle's tires according to Western Auto's methods for tire and courtesy inspections.
4. Installs, replaces, and fixes tires and provides tire balancing services.
5. Uses knowledge of diagnostic equipment - tire installation machines and balancing, and tire repair equipment.
6. Must have a valid driver's license, vehicle insurance, and the ability to drive cars with manual or automatic transmissions.
7. Handles a fast-paced work environment, stress, and stressful situations in a professional manner.
8. Performs maintenance tasks - sweeping/mopping the workshop floor, cleaning/maintaining the equipment, emptying the garbage bins, cleaning the parking area, etc.
9. Operates the workshop lifts appropriately.
10. Is competitive and has a team player's attitude.
11. Follows the company guidelines in terms of protection, safety, hygiene, and the dress code.
12. Can install batteries if they are a mechanics student and a supervisor is nearby.
Physical Requirements:
This job requires continually standing, bending, kneeling, twisting, turning around, and lifting weights up to approximately 75 lbs. (sometimes the weight will exceed 75 lbs). Performs additional tasks as required.
Tire Installer Training Requirements:
1. Completes the Western Auto orientation training.
Performance Expectations: Reliability, Quality, Productivity Standards.
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$30k-35k yearly est. 10d ago
Delivery Specialist
O'Reilly Auto Parts 4.3
Naranjito, PR job
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
Communicate any problems or special needs from customers to store management.
Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
Clock in/out according to company policy.
Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.
Desired:
Familiar with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
* Competitive Wages & Paid Time Off
* Stock Purchase Plan & 401k with Employer Contributions Starting Day One
* Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
* Team Member Health/Wellbeing Programs
* Tuition Educational Assistance Programs
* Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************, ext. 68901, and provide your requested accommodation, and position details.
$25k-42k yearly est. 60d+ ago
Pharmacist Hourly CS Non Retail Puerto Rico
Walgreens 4.4
Guaynabo, PR job
Responsible for providing prescription verification and pharmacy expertise in a Fulfillment Center to ensure patients receive the highest levels of quality and service. Performs pharmacist responsibilities independently and in partnership with pharmacist peers and the pharmacy staff to ensure consistent communication and execution.
Job Responsibilities
Performs fulfillment center pharmacist tasks including, but not limited to prescription verification and data review; takes necessary actions to ensure accuracy and appropriateness of medications.
Reviews, interprets and accurately dispenses prescribed medications within pharmacy workflow.
Supports the efficient workflow of the pharmacy and assists the pharmacy team in identifying ways to optimize pharmacy financials, inventory management and enhance processes that drive a safe, and quality output.
Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, clinical documentation, training, and inventory management, to provide support to pharmacy staff. Seeks new and better ways to further promote productivity and quality.
Responds to requests for information and/or policy interpretation from the pharmacy staff and leadership. Provides clear, effective feedback or coaching to pharmacy staff to ensure proper policy and process adherence, especially related to quality and accuracy.
Responsible for all questions, dialogues, and issues which relate directly to prescription fulfillment processes within the micro fulfillment center.
Follows guidelines and procedures for all job responsibilities to meet goals. Adheres to company policies and procedures including all HIPAA guidelines/regulations.
Ensures compliance with federal, state, and local pharmacy laws.
**About Walgreens**
Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** 1647959BR
**Title:** Pharmacist Hourly CS Non Retail Puerto Rico
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Retail
**Full Store Address:** 87 TABONUCO ST,STE 301A,GUAYNABO,PR 00968
**Full District Office Address:** 8337 SOUTHPARK CIR,ORLANDO,FL,32819-09049-32073-M
**External Basic Qualifications:**
+ BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
+ Current Pharmacist license as granted by the appropriate state licensing authorities and obtains/maintains all state licenses required by dispensing facility.
+ Experience working with confidential information.
+ Willing to work non-standard hours, which may include evenings, holidays and/or weekends.
+ Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
+ Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
**Preferred Qualifications:**
+ Knowledge of computer operating systems, for example: Intercom, Promise, and Plus.
+ Experience in a pharmacy fulfillment center or mail order site.
+ Experience motivating team members to research and resolve issues.
+ Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
We will consider employment of qualified applicants with arrest and conviction records.
**Shift:**
**Store:**
$71k-87k yearly est. 60d+ ago
Pharmacy Customer Service Assoc. Cert
Walgreens 4.4
Peuelas, PR job
**Job Objectives** Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
+ Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
+ Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
+ Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
+ Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
+ Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
**About Walgreens**
Founded in 1901, Walgreens ( ***************** ) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** 1716920BR
**Title:** Pharmacy Customer Service Assoc. Cert
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 175 CARR 385,PENUELAS,PR,00624
**Full District Office Address:** 175 CARR 385,PENUELAS,PR,00624-07501-09118-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
+ Prefer good computer skills.
+ Prefer the knowledge of store inventory control.
+ Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 09118-PENUELAS PR
**Pay Type:** Hourly
**Start Rate:** 16
**Max Rate:** 18
$30k-65k yearly est. 59d ago
Retail Parts Pro Store 7488
Advance Auto Parts 4.2
Advance Auto Parts job in Ponce, PR
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
* Provide GAS2 selling experience for DIY customer visits and phone calls
* Achieve personal / store sales goals and service objectives
* Manage DIY services including battery installation, testing, wiper installs, etc.
* Ensure high standards of customer service and store appearance standards
* Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
* Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* Expert at testing and diagnostic equipment for DIY services
* ASE P2 certified or ASE ready equivalent
* Advanced solution, project and product quality recommendation ability
* Advanced parts lookup and sourcing
* Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
* Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
* Understand and execute instructions furnished in written, oral, or diagram form
* Successfully complete the Parts Knowledge Assessment
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Use Microsoft software effectively (Word, Excel required)
* Strong organizational skills
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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$26k-34k yearly est. 60d+ ago
Commercial Parts Pro Store 1140
Advance Auto Parts 4.2
Advance Auto Parts job in Corozal, PR
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time.
Primary Responsibilities
* Maintain commercial customer relationships
* Provide GAS2 selling experience commercial customers
* Achieve personal / store sales goals and service objectives
* Provide day-to-day supervisory support for Team Members
* Collaborate with GM on coaching and developmental needs for Team Members
* Dispatch drivers ensuring delivery standards are achieved
* Maintain commercial stocking programs
* Build and maintain a network of second source suppliers
Secondary Responsibilities
* Maintain core bank and commercial returns
* Maintain commercial credit accounts
* Partner with GM to ensure proper driver coverage
Success Factors
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* ASE P2 certified or ASE ready equivalent
* Advanced solution, project and product quality recommendation ability
* Ability to source from numerous places including special order, FDO, second source, etc.
* Advanced selling skills for commercial customers
* Ability to multi-task and remain organized·
Effective communication, listening and problem solving skills
Essential Job Skills Necessary for Success as a Commercial Parts Pro
* Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
* Understand and execute instructions furnished in written, oral, or diagram form
* Successfully complete the Parts Knowledge Assessment
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Use Microsoft software effectively (Word, Excel required)
* Strong organizational skills
* Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success
A minimum of 3 years of prior automotive parts experience preferred
Proven sales ability with past experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals
Education
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
ASE certification preferred, but not required
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Position is eligible for sales commission based on individual or store performance.
California Residents click below for Privacy Notice:
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In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department.
**Job Responsibilities:**
+ Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
+ Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
+ Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects.
+ Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
+ Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.
**About Walgreens**
Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** 1730859BR
**Title:** Pharmacy Technician I Centralized Services
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 87 TABONUCO ST,STE 301A,GUAYNABO,PR 00968
**Full District Office Address:** 87 TABONUCO ST,STE 301A,GUAYNABO,PR,00968-00000-01433-M
**External Basic Qualifications:**
+ High School Diploma or GED.
+ Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
+ Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
+ Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
+ Communicate effectively in writing and verbally.
+ 18 years of age or older.
**Preferred Qualifications:**
+ At least one year of pharmacy technician experience in a retail or call center environment.
+ At least 18 months experience as a pharmacy technician with a certificate/registration by state as granted by the state Board of Pharmacy or nationally recognized certification agency.
+ Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
+ Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).
+ Fluency in Spanish and English
We will consider employment of qualified applicants with arrest and conviction records.
**Shift:**
**Store:**
$20k-23k yearly est. 13d ago
Pharmacy Customer Service Assoc. Cert
Walgreens 4.4
Utuado, PR job
**Job Objectives** Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
+ Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
+ Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
+ Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
+ Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
+ Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
**About Walgreens**
Founded in 1901, Walgreens ( ***************** ) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** 1741665BR
**Title:** Pharmacy Customer Service Assoc. Cert
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 940 CARR 123,UTUADO,PR,00641
**Full District Office Address:** 940 CARR 123,UTUADO,PR,00641-03201-00185-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
+ Prefer good computer skills.
+ Prefer the knowledge of store inventory control.
+ Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 00185-UTUADO PR
**Pay Type:** Hourly
**Start Rate:** 17.5
**Max Rate:** 21
$30k-35k yearly est. 8d ago
Night Replenishment Manager
Home Depot 4.6
San Juan, PR job
Night Replenishment Managers (NRM) are members of the store leadership team and oversees freight handling activities. NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities, ensure nightly tasks are completed, and freight is moving smoothly throughout the store. This position will be expected to teach, coach, and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. At times, NRMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. NRMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the NRM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions and working safely as to not endanger themselves, co-workers, vendors, or customers.
**Key Responsibilities:**
+ 25% - People - Provide in the moment coaching based on observations and behavior. Partners with Night Operations ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to Night Operations ASM on associate performance and participate in talent planning for all hourly associates. Assist SM and Night Operations ASM with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs" and communicate with Night Operations ASM and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
+ 25% - Replenishment - Partner with Night Operations ASM to determine responsibilities to drive efficiencies and overnight productivity. Direct supervision of the Consistent Unload, Directed Packout, and Purge Pack down processes. Execute Quality Walks to ensure associates are completing the Packout process correctly. Ensure all trucks and trailers are received and unloaded timely and efficiently. Ensure all freight is packed out or placed in overhead quickly and efficiently. Ensure that all trash is cleaned up and the store is Grand Opening ready at the end of the shift. Prioritize and communicate messages and tasks to all associates and leaders in store.
+ 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
+ 25% - Shared Manager On Duty - Perform Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
**Direct Manager/Direct Reports:**
+ This Position typically reports to Store Manager
+ This Position has 0 Direct Reports
**Travel Requirements:**
+ No travel required.
**Physical Requirements:**
+ Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
**Working Conditions:**
+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ None
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ None
**Minimum Years of Work Experience:**
+ 1
**Preferred Years of Work Experience:**
+ None
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Directs Work
+ Builds Effective Teams
+ Drives Engagement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
Primary Duties: The Automotive Mechanic's primary responsibility is to add value to each client's transaction ensuring that they are satisfied with their experience buying at Western Auto and that upon leaving the store are completely satisfied with their purchase. Using technical knowledge, removes, repairs, or replaces and installs automotive parts using the tools, equipment, or the manual procedures that are safe and appropriate. Performs other automotive mechanical services as needed and authorized.
Reads and comprehends training manuals, service tickets, etc. Has extensive knowledge about vehicles and Western Auto services - brakes, alignment, air conditioning, suspension, front wheel assembly repair, etc. Checks basic elements of the vehicle according to Western Auto's methods for mechanical, electric, and courtesy inspections. Uses the diagnostic and alignment machines correctly. Has a valid driver's license, vehicle insurance, and the ability to drive cars with manual or automatic transmissions. Must have their own tools. Handles a fast-paced work environment, stress, and stressful situations in a professional manner. Answers customer's questions related to finished service work and the vehicle's related problems. Operates the workshop lifts appropriately. Is competitive and has a team player's attitude. Follows EPA standards in terms of the work requirements, specifications, and products, materials, and equipment management. Follows Western Auto and OSHA requirements to promote and provide a safe workplace. Performs maintenance tasks - sweeping/mopping the workshop floor, cleaning/maintaining the equipment, emptying the garbage bins, cleaning the parking area, etc. Follows the company guidelines in terms of protection, safety, hygiene, and the dress code.
Physical Requirements:
This job requires continually standing, bending, kneeling, twisting, turning around, climbing, and lifting and carrying weights up to approximately 75 lbs. (sometimes the weight will exceed 75 lbs). Performs additional tasks as required.
Master Technician Training Requirements:
Obtains and keeps up-to-date the ASE Certification in brakes or suspension and steering within two (2) test periods starting from the date hired. Completes the Western Auto orientation training. Obtains and keeps up to date their license as a Master Technician and that of the College of Automotive Technicians and Mechanics.
Performance Expectations: Reliability, Quality, Productivity Standards.
California Residents click below for Privacy Notice:
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$36k-41k yearly est. 8d ago
Part Sales Manager - Full Time
Autozone, Inc. 4.4
Santa Isabel, PR job
AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions.
As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.
**Responsibilities**
+ **Leadership** - Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
+ **Communication** - Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
+ **Metrics Mindedness** - Monitor sales goals, inventory accuracy, and performance standards to drive business success.
+ **Process Orientation** - Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
+ **Teamwork** - Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
+ **Parts Sales & Inventory Management** - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
+ **Safety & Compliance** - Enforce PPE use, promote risk management practices, and uphold company safety standards.
+ **Commercial Account Support** - Assist in managing commercial and hub departments to support timely deliveries and customer needs.
+ **Problem Solving** - Resolve customer concerns and store operational issues swiftly, always upholding company policies.
**Qualifications**
**What We're Looking For**
+ Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
+ Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
**You'll Go The Extra Mile If You Have**
+ Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
+ Automotive Retail: Previous experience in automotive retail
+ Certifications: Automotive Service Excellence (ASE) Certification
**About Autozone**
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
**Benefits at AutoZone**
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
**All AutoZoners (Full-Time and Part-Time):**
+ Competitive pay
+ Unrivaled company culture
+ Medical, dental and vision plans
+ Exclusive discounts and perks, including an AutoZone in-store discount
+ 401(k) with company match and Stock Purchase Plan
+ AutoZoners Living Well Program for free mental health support
+ Opportunities for career growth
**Additional Benefits for Full-Time AutoZoners:**
+ Paid time off
+ Life, and short- and long-term disability insurance options
+ Health Savings and Flexible Spending Accounts with wellness rewards
+ Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
**Fair Chance:**
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf
**Online Application:**
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
**Job Identification** 54143
**Job Schedule** Full time
**Pay Basis** Hourly
$50k-56k yearly est. 13d ago
Pharmacy Customer Service Assoc. Cert
Walgreens 4.4
Las Piedras, PR job
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Job Responsibilities/Tasks
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
* Provides customers with courteous, friendly, fast, and efficient service.
* Recommends items for sale to customer and recommends trade-up and/or companion items.
* Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
* Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
* Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
* Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
* Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
* Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
* Has working knowledge of store systems and store equipment.
* Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Training & Personal Development
* Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
* Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
About Walgreens
Founded in 1901, Walgreens (****************** proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with Walgreens.
* Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
* Prefer good computer skills.
* Prefer the knowledge of store inventory control.
* Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $16 - $18 / Hourly
$16-18 hourly 21d ago
990739BR - Pharmacist (Full or Part Time) Status: Open
Walgreens 4.4
Santa Isabel, PR job
Now hiring for pharmacists in Miami, FL, and Puerto Rico! Some of these locations are even offering an upfront 75k sign-on bonus! As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Walgreens is committed to our employees and the communities we serve. To show this commitment, these are just a few of the fabulous benefits we are offering new pharmacists:
* Upfront 75k Sign-On Bonus for new hires (2-year full-time commitment- varies by location)
* New higher wages
* Health Insurance that starts on day 1
* 401K Match
* Upfront PTO
Details
Job Description :
Job Objectives
Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services such as immunizations. Responsible for ensuring the proper compounding, dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures.
Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience.
Job Responsibilities/Tasks
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services. Supports efforts on enhancing customer experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and perform retail, clinical, or wellness services such as immunizations, flu shots, and diabetes awareness) thereby promoting the shift of the pharmacy role from transactional to interpersonal.
Participates and assists in community events as requested by Store Manager, Healthcare Supervisor, District Manager or Pharmacy Manager.
Operations
Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload.
Ensures the pharmacy operates in accordance to regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.
Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist has the ultimate responsibility for ensuring that the elements of Good Faith are present.
Maintains current knowledge of information technology associated with pharmacy systems such as Intercom Plus, registers, automation, StoreNET to provide support to customers as well as pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and participates in 3rd party audit.
Follows-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions.
Performs retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services.
Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management. Reviews KPI's with Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities.
Partners with Central Pharmacy Operations for customer registration, 3rd party reviews, and assists with resolving customer issues to support the Well Experience locations. In virtual environments, conducts virtual product review by following specific company procedures and guidelines (e.g. using specific photographs taken by the technicians sent electronically during the F4 process and reduce transactional tasks).
People & Performance Management
Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development.
Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.
Training & Personal Development
Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.
Obtains necessary certifications, education credits and training such as People Plus Learning modules as required by the Company.
Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach.
Communications
Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.
As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Qualifications
Internal Basic Qualifications :
BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
External Basic Qualifications :
BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
Preferred Qualifications :
At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$71k-86k yearly est. 3d ago
Installer Service Specialist
O'Reilly Auto Parts 4.3
Fajardo, PR job
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Work with installers/professional customers to develop sales relationships.
Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
Ensure delivery vehicles are serviced and maintained according to company standards.
Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices.
Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
Ensures customers' new core and warranty returns are picked up and credited in a timely manner.
Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
Assist on front counter as needed and, on the retail counter as needed.
Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed.
Assist with customer labor claims, making sure they are processed quickly and efficiently.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong background in mechanics.
Above average communication skills.
Desired:
Hands-on knowledge of automotive repairs.
ASE Certification.
Fluency in multiple languages (Spanish is highly desired).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
* Competitive Wages & Paid Time Off
* Stock Purchase Plan & 401k with Employer Contributions Starting Day One
* Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
* Team Member Health/Wellbeing Programs
* Tuition Educational Assistance Programs
* Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************** option , and provide your requested accommodation, and position details.