Practice Coordinator jobs at Advanced Behavioral Health

Job Description Advanced Behavioral Health, Inc. is looking for a Bilingual Practice Coordinator, who is responsible for all administrative (non-clinical) aspects of the patient encounter from greeting to accurate data entry for each patient. ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community. Location: Gaithersburg, MD Compensation: $20.50 - $25.00/hour Hours: 8 hour work days, 40 hours/week. Office is open from 8:30 am to 7:00 pm, some schedules may vary. Essential Functions: Comply with CARF/COMAR/HIPPA/State compliance regulations. Greet and check in patients for appointments. Maintain a clean professional front desk environment. Conduct ABH patient reminder calls 48 hours prior to appointments scheduled with all doctors and Nurse Practitioners. Verify current and valid authorization information in the EMR for each ABH patient scheduled with the doctors and Nurse Practitioners 48 hours prior to scheduled appointments. Obtain and verify insurance eligibility for all applicable patients along with co-pay collection. Schedule future appointments accurately via the Electronic Medical Records (EMR) system. Contact patients who have missed appointments; monitor and track no-shows and enter data into system. Create medical record for new patients in EMR, upload and recording of authorization information. Manage and process medication refill requests for patients enrolled by following company protocols; complete medication prior authorizations as required by Maryland Medicaid through necessary paperwork and/or by calling the insurance company Conduct daily authorization updates in the EMR. Notify Site Directors and Therapists of patient authorization status. Prepare an off work/off school note for attending scheduled appointment as requested by patients. Take and record vital signs. Assist Medical Director with administrative duties. Coordinate with the Site Director and Therapists to ensure cases are assigned and discharged regularly. Act as the primary point-of-contact for referring vendors. Communicate the status of their referrals throughout the referral process. Ongoing compliance check of Intake and consent forms in EMR Scan and upload referral documents to clients EMR charts upon completion of referral. Maintain referral log/referral tracking system and distributes to appropriate provider and/or department. Complete and report end of month tally of patient referrals to supervisor(s) and Site Director. Maintain confidentiality in all aspects of client, staff and agency information. Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day. Sort and distribute clinic mail and correspondence. Assists with workload at other office locations as needed. Non-essential Functions: Assist prescribers as needed. Provide back-up support to the Facilities Manager for ordering office supplies. Other duties as assigned. Requirements and Qualifications: Associates degree, equivalent work experience, or certification in health-related field. Minimum of five (5) years of experience directly related to the duties and responsibilities specified. Ability to take vitals required. Bilingual (English/Spanish) required. Excellent customer service, verbal and written communication skills. Experience with multi-line telephone systems. Able to work well as part of a team. Basic knowledge of healthcare insurance claims, referral processing, patient responsibility, how deductibles and co-pays factor in, etc. Basic computer literacy and ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines. Experience working in a healthcare setting in a customer service role preferred. Experience working with an electronic medical records/scheduling system, preferred. Ability to work in an organized manner and multi-task in a fast-paced environment. Full-Time Employee Benefits: Medical, Dental, Vision 401(k) Retirement Plan with Employer Match Dependent Care Flexible Spending Accounts (FSAs) Voluntary Term Life Insurance Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement Employee Assistance Program (EAP) Paid Holidays, PTO Accruals, Floating Holiday, Paid Birthday, Wellness Day Paid Lunch Break ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors. 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In this role, you will provide general and administrative support to the staff, physicians and patients of the assigned Clinic. Schedule new consultations, coordinate and follow up patient appointments and cancellations. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the Encounter Registration system. Collect insurance cards and payments. Balance daily cash drawers. Provide back up administrative support, triage calls, Xerox, collate and file reports, sort and distribute mail. You will travel and work at department clinics throughout the community as assigned by the supervisor for coverage. Salary range: $26.42/hr - $37.49/hr Qualifications Required: + Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy. + Ability to follow proper channels of policies & procedures, communication & work standards. + Skill to organize tasks to facilitate smooth work/patient flow. + Demonstrated ability to be punctual and maintain a satisfactory attendance record + Ability to work overtime in cases of emergency. + Demonstrated ability to be punctual and maintain a satisfactory attendance record. + Skill in maintaining a harmonious work atmosphere, practicing excellent customer service. + Skill in speaking clearly and using proper grammar. + Ability to travel to various UCLA Health locations. + Availability to work various days/shifts. Preferred: + Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs. + Knowledge to schedule patients for referrals to specialists. + Knowledge of major medical insurance plans. UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? Responsibilities Some of what you will be doing: * Take inbound calls from patients, providers and members * Help manage calls for patients that may be sick, in an emergent situations or more * Support members with their insurance needs, questions or concerns * Help members understand how to use their health insurance, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations * Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice * Answer inquiries on benefit claims, appeals, and authorizations * The best part, you will be making a difference in someone's life! How to thrive when working at home: * Safety * Choose a consistent work area/office * Make your area physically safe * Stay organized * Personalize your desk! * Security * Privacy matters * Keep it quiet - remember, we are dealing with patients! * Protect your computer * Support * Communicate * We coach and focus on your performance * Quality matters * Success * Get ready for work! * Prepare yourself mentally * Use your resources * On your break, get outside once in a while Why Carenet? For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. Qualifications We want you to be successful, so these are some of the qualifications required: * High School Diploma or General Education Degree (GED) required - will be verified during background check * Healthcare experience required i.e. Medical front office, PBX/911 Operator, Medical assistant, Nursing assistant or similar * Strong computer experience (data entry, screen navigation, keyboarding), * Experience with Microsoft Outlook (email) and Word * Excellent customer service skills * Excellent oral and written communication skills * Excellent demonstration of caring, empathy and compassion * Able to work mid-day and nights with alternating OFF * Able to provide 2 monitors 22 inch each with HDMI and Display ports Compensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Patient Care Coordinator role is $15.00 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req#: 5031 #INDNONC

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members Provide team support and leadership through training, coaching, and mentoring of team members and team recognition Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts Support the financial health of the practice through office budget review and managing copay and revenue cycle Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams Strong written and verbal communication skills Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored) Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided) Proven track record of leading successful change management and process improvement efforts preferred Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. Competitive salary: starts at $22.50 per hour This is a full-time role, working 40 hours per week with 8 hour shifts generally taking place between 8am-5pm Monday - Friday, based in-person with our team and patients at offices in Decatur, GA at one of our offices presently focused on our Senior Health member population (age 65+). One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

is located @ Broward Health Medical Center The Surgical Scheduling Coordinator is responsible for performing pre-registration and scheduling functions for surgical procedures. * Schedules surgical procedures with associated preference cards. * Coordinates the collection and submittal of additional surgical information from physician office. * Escalates any scheduling issues to the perioperative leadership team. * Coordinates with clinical team and communicates surgeon requests via established workflows. * Documents adequate and accurate records of insurance notes and authorizations. * Answers telephones, takes accurate phone messages, and relays messages. * Schedules sedation procedures Minimum Job Requirements * 2-4 years of healthcare clerical experience * Previous physician office or ambulatory experience Knowledge, Skills, and Abilities * High school education or equivalent preferred. * Bilingual in English/Spanish preferred. * Excellent customer service skills. * Critical thinking skills needed. * Able to maintain confidentiality of sensitive information.

is located at Broward Health Medical Center * The Patient Guest Rep serves as a champion of customer service and a part of the hospital's problem-solving team. Interacts with patients, families, physicians, nurses and hospital staff as unbiased facilitators to resolve concerns/complaints/grievances. Job Specific Duties * Acknowledges electronic communication and telephone messages within 24 hours of receipt; provides excellent internal and external customer service. * Communicates information regarding hospital services; presents and/or interprets policy and procedure information to patients and families. * Documents all interaction with patients on daily rounding logs; notates all patient complaints, grievances, or compliments in accordance with guidelines outlined in the NCH policy & procedure. * Follows up with appropriate staff to ensure all concerns and complaints are addressed in a timely fashion and follow up is done to ensure complaint closure. * Maintains objectivity and keeps lines of communication open between patients, families and hospital staff. * Maintains visibility to staff, offers support, models service behaviors & concerns towards the resolution process; works with staff in a supportive way in order to troubleshoot & resolve issues. * Makes daily rounds of assigned patient units and waiting areas; visits and greets every patient room in unit and meets with all new admissions. * Notates all patient/family concerns addressed in daily logs and documents all complaints within 24 hours in the complaint documentation system. * Notifies hospital staff, Directors, and Administration of problems or complaints as needed; reports unusual events regarding patient care issues on a timely basis to Risk Management. * Helps drive service excellence by acting as a customer service champion and reviewing assigned unit's customer service target goals, priority questions, and sharing best practices with the staff. * Meets regularly with the clinical area leader, participates in two service huddles and/or one department meeting a month in the unit, and facilitates customer service support. * Attends daily huddles with PGR leader to go over current matters. * Reviews patient satisfaction scores/goals, key drivers performance and shares best practices with units' clinical leaders and staff. * Leverages language access vendor and the available resources (tablet, cart, phone app, direct line). Minimum Job Requirements * American Heart Association (BLS) - maintain active and in good standing throughout employment * Crisis Prevention Institute (CPI) required within 6 months of hire - maintain active and in good standing throughout employment * 2-4 years of experience dealing with patients and families in a hospital setting * Experience dealing effectively with people in stressful situations * Fluency in speaking both English and Spanish languages required Knowledge, Skills, and Abilities * Associate's degree preferred. * Excellent customer service with experience and training. * Ability to communicate effectively in English and Spanish. * Consistently displays a professional appearance & presents themselves as a role model to the NCH staff. * Demonstrates reflective listening and strong customer service skills. * Knowledge of the use of computers and ability to learn appropriate software applications. * Knowledgeable of Patient Rights. * Possesses an awareness of hospital systems and procedures, location of all departments, treatment areas and other patient services. * Proficient writing skills.

Advanced Behavioral Health, Inc. is looking for a Bilingual Practice Coordinator, who is responsible for all administrative (non-clinical) aspects of the patient encounter from greeting to accurate data entry for each patient. ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community. Location: Baltimore, MD Compensation: $20.50 - $25.00/hour Hours: 8 hour work days, 40 hours/week. Office is open from 8:30 am to 7:00 pm, some schedules may vary. Essential Functions: Comply with CARF/COMAR/HIPPA/State compliance regulations. Greet and check in patients for appointments. Maintain a clean professional front desk environment. Conduct ABH patient reminder calls 48 hours prior to appointments scheduled with all doctors and Nurse Practitioners. Verify current and valid authorization information in the EMR for each ABH patient scheduled with the doctors and Nurse Practitioners 48 hours prior to scheduled appointments. Obtain and verify insurance eligibility for all applicable patients along with co-pay collection. Schedule future appointments accurately via the Electronic Medical Records (EMR) system. Contact patients who have missed appointments; monitor and track no-shows and enter data into system. Create medical record for new patients in EMR, upload and recording of authorization information. Manage and process medication refill requests for patients enrolled by following company protocols; complete medication prior authorizations as required by Maryland Medicaid through necessary paperwork and/or by calling the insurance company Conduct daily authorization updates in the EMR. Notify Site Directors and Therapists of patient authorization status. Prepare an off work/off school note for attending scheduled appointment as requested by patients. Take and record vital signs. Assist Medical Director with administrative duties. Coordinate with the Site Director and Therapists to ensure cases are assigned and discharged regularly. Act as the primary point-of-contact for referring vendors. Communicate the status of their referrals throughout the referral process. Ongoing compliance check of Intake and consent forms in EMR Scan and upload referral documents to clients EMR charts upon completion of referral. Maintain referral log/referral tracking system and distributes to appropriate provider and/or department. Provide interpretation services for prescribers, as needed. Complete and report end of month tally of patient referrals to supervisor(s) and Site Director. Maintain confidentiality in all aspects of client, staff and agency information. Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day. Sort and distribute clinic mail and correspondence. Assists with workload at other office locations as needed. Non-essential Functions: Assist prescribers as needed. Provide back-up support to the Facilities Manager for ordering office supplies. Other duties as assigned. Requirements and Qualifications: Associates degree, equivalent work experience, or certification in health-related field. Minimum of five (5) years of experience directly related to the duties and responsibilities specified. Ability to take vitals required. Bilingual (English/Spanish) required. Excellent customer service, verbal and written communication skills. Experience with multi-line telephone systems. Able to work well as part of a team. Basic knowledge of healthcare insurance claims, referral processing, patient responsibility, how deductibles and co-pays factor in, etc. Basic computer literacy and ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines. Experience working in a healthcare setting in a customer service role preferred. Experience working with an electronic medical records/scheduling system, preferred. Ability to work in an organized manner and multi-task in a fast-paced environment. Full-Time Employee Benefits: Medical, Dental, Vision 401(k) Retirement Plan with Employer Match Dependent Care Flexible Spending Accounts (FSAs) Voluntary Term Life Insurance Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement Employee Assistance Program (EAP) Paid Holidays, PTO Accruals, Floating Holiday, Paid Birthday, Wellness Day Paid Lunch Break ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors. Join our team and make a difference!

Advanced Behavioral Health, Inc. is looking for a Bilingual Practice Coordinator, who is responsible for all administrative (non-clinical) aspects of the patient encounter from greeting to accurate data entry for each patient. ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community. Location: Gaithersburg, MD Compensation: $20.50 - $25.00/hour Hours: 8 hour work days, 40 hours/week. Office is open from 8:30 am to 7:00 pm, some schedules may vary. Essential Functions: Comply with CARF/COMAR/HIPPA/State compliance regulations. Greet and check in patients for appointments. Maintain a clean professional front desk environment. Conduct ABH patient reminder calls 48 hours prior to appointments scheduled with all doctors and Nurse Practitioners. Verify current and valid authorization information in the EMR for each ABH patient scheduled with the doctors and Nurse Practitioners 48 hours prior to scheduled appointments. Obtain and verify insurance eligibility for all applicable patients along with co-pay collection. Schedule future appointments accurately via the Electronic Medical Records (EMR) system. Contact patients who have missed appointments; monitor and track no-shows and enter data into system. Create medical record for new patients in EMR, upload and recording of authorization information. Manage and process medication refill requests for patients enrolled by following company protocols; complete medication prior authorizations as required by Maryland Medicaid through necessary paperwork and/or by calling the insurance company Conduct daily authorization updates in the EMR. Notify Site Directors and Therapists of patient authorization status. Prepare an off work/off school note for attending scheduled appointment as requested by patients. Take and record vital signs. Assist Medical Director with administrative duties. Coordinate with the Site Director and Therapists to ensure cases are assigned and discharged regularly. Act as the primary point-of-contact for referring vendors. Communicate the status of their referrals throughout the referral process. Ongoing compliance check of Intake and consent forms in EMR Scan and upload referral documents to clients EMR charts upon completion of referral. Maintain referral log/referral tracking system and distributes to appropriate provider and/or department. Complete and report end of month tally of patient referrals to supervisor(s) and Site Director. Maintain confidentiality in all aspects of client, staff and agency information. Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day. Sort and distribute clinic mail and correspondence. Assists with workload at other office locations as needed. Non-essential Functions: Assist prescribers as needed. Provide back-up support to the Facilities Manager for ordering office supplies. Other duties as assigned. Requirements and Qualifications: Associates degree, equivalent work experience, or certification in health-related field. Minimum of five (5) years of experience directly related to the duties and responsibilities specified. Ability to take vitals required. Bilingual (English/Spanish) required. Excellent customer service, verbal and written communication skills. Experience with multi-line telephone systems. Able to work well as part of a team. Basic knowledge of healthcare insurance claims, referral processing, patient responsibility, how deductibles and co-pays factor in, etc. Basic computer literacy and ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines. Experience working in a healthcare setting in a customer service role preferred. Experience working with an electronic medical records/scheduling system, preferred. Ability to work in an organized manner and multi-task in a fast-paced environment. Full-Time Employee Benefits: Medical, Dental, Vision 401(k) Retirement Plan with Employer Match Dependent Care Flexible Spending Accounts (FSAs) Voluntary Term Life Insurance Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement Employee Assistance Program (EAP) Paid Holidays, PTO Accruals, Floating Holiday, Paid Birthday, Wellness Day Paid Lunch Break ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors. Join our team and make a difference!

At Audibel, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle. The Patient Services Coordinator (PSC) is the face of the clinic and the patient's guide throughout his or her Journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources. Schedule: Monday - Friday - 40 hours / week. Our Culture * An experienced team built around a culture of professional growth and knowledge-sharing. * We celebrate innovation - providing our patients with the most innovative technology and the most effective hearing devices. * We serve with passion, purpose and excellence. * Total Team Approach - Our staff functions together as a cohesive group of hearing professionals. * We coordinate the individual expertise of all staff members to provide the best possible care for our patients. You Will Ensure a Positive Patient Experience * Immediately acknowledge, greet and service all guests in a friendly, professional manner. * Check patients in and out of patient management software, track orders/sales and maintain daily, weekly and monthly reports. * Utilize elevated customer service approach and communication style when working with patients. * Direct and answer calls in a timely, professional fashion. You Will Provide Administrative Assistance * Strategically manage patient schedule on behalf of Clinic Team. * Understand, support and track current marketing initiatives for the clinic. * Organize office, maintain supplies, and ensure accurate patient files. * Protect Patients Privacy, collect insurance information, and complete insurance Authorization. * Maintain day-to-day operational procedures. You Will Complete Varied Tasks * Lead Morning Huddle on behalf of Clinic Team at the start of each day. * Make deposits (transportation required) and maintain cashbox. * Reconcile all deposits daily and report weekly. Results- Performance measures (How to Measure Success) * Customer Retention - Measured by active customers as a percentage of clinic total customers. * Patient Referrals - Measured percentage of referrals from your active customer database. * Same- or Next-day New Patient Appointments - Measured by the number of days 'wait time' for Hearing Consultation. * Days Sales to Cash - Measured by the number of business days payments are outstanding. * Maximized Opportunities - Measured by the percentage of Hearing Consultations completed with a companion (to scheduled). Other Duties (Non-Measurable) * Support Northland Employee Corporate and/or Department guidelines. * Check and verify quality. * React to change productively and handle other essential duties as assigned. * Assist with development of clinic performance. You Will Need * High school diploma preferred or equivalent work history. * 1-2 years' experience in a customer service or retail position preferred. * Proficient computer skills and knowledge of Microsoft Office Programs. * Industry familiarity encouraged. * Ability to manage all confidential information with complete discretion. ________________________________________ The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors Salary and Other Compensation: The annual hourly rate for this position is between $16- $21 per hour. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for commissions based upon performance results. There is no guarantee of payout. Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually. #LI-EB1 #Audibel

Advanced Behavioral Health, Inc. is looking for a Bilingual Practice Coordinator, who is responsible for all administrative (non-clinical) aspects of the patient encounter from greeting to accurate data entry for each patient. We're seeking someone who is available to start working and training at our Frederick, MD office, with the understanding that the role will transition to our Hagerstown, MD office once it opens in early spring 2026. ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community. Location: Hagerstown, MD *Office opening early spring 2026* Compensation: $20.50 - $25.00/hour Hours: 8 hour work days, 40 hours/week. Office is open from 8:30 am to 7:00 pm, some schedules may vary. Essential Functions: Comply with CARF/COMAR/HIPPA/State compliance regulations. Greet and check in patients for appointments. Maintain a clean professional front desk environment. Conduct ABH patient reminder calls 48 hours prior to appointments scheduled with all doctors and Nurse Practitioners. Verify current and valid authorization information in the EMR for each ABH patient scheduled with the doctors and Nurse Practitioners 48 hours prior to scheduled appointments. Obtain and verify insurance eligibility for all applicable patients along with co-pay collection. Schedule future appointments accurately via the Electronic Medical Records (EMR) system. Contact patients who have missed appointments; monitor and track no-shows and enter data into system. Create medical record for new patients in EMR, upload and recording of authorization information. Manage and process medication refill requests for patients enrolled by following company protocols; complete medication prior authorizations as required by Maryland Medicaid through necessary paperwork and/or by calling the insurance company Conduct daily authorization updates in the EMR. Notify Site Directors and Therapists of patient authorization status. Prepare an off work/off school note for attending scheduled appointment as requested by patients. Take and record vital signs. Assist Medical Director with administrative duties. Coordinate with the Site Director and Therapists to ensure cases are assigned and discharged regularly. Act as the primary point-of-contact for referring vendors. Communicate the status of their referrals throughout the referral process. Ongoing compliance check of Intake and consent forms in EMR Scan and upload referral documents to clients EMR charts upon completion of referral. Maintain referral log/referral tracking system and distributes to appropriate provider and/or department. Provide interpretation services for prescribers, as needed. Complete and report end of month tally of patient referrals to supervisor(s) and Site Director. Maintain confidentiality in all aspects of client, staff and agency information. Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day. Sort and distribute clinic mail and correspondence. Assists with workload at other office locations as needed. Non-essential Functions: Assist prescribers as needed. Provide back-up support to the Facilities Manager for ordering office supplies. Other duties as assigned. Requirements and Qualifications: Associates degree, equivalent work experience, or certification in health-related field. Minimum of five (5) years of experience directly related to the duties and responsibilities specified. Ability to take vitals required. Bilingual (English/Spanish) required. Excellent customer service, verbal and written communication skills. Experience with multi-line telephone systems. Able to work well as part of a team. Basic knowledge of healthcare insurance claims, referral processing, patient responsibility, how deductibles and co-pays factor in, etc. Basic computer literacy and ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines. Experience working in a healthcare setting in a customer service role preferred. Experience working with an electronic medical records/scheduling system, preferred. Ability to work in an organized manner and multi-task in a fast-paced environment. Full-Time Employee Benefits: Medical, Dental, Vision 401(k) Retirement Plan with Employer Match Dependent Care Flexible Spending Accounts (FSAs) Voluntary Term Life Insurance Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement Employee Assistance Program (EAP) Paid Holidays, PTO Accruals, Floating Holiday, Paid Birthday, Wellness Day Paid Lunch Break ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors. Join our team and make a difference!

Job Title: Patient Services Coordinator Department: Health Services Job Level: Coordinator Reports To: Clinic Manager FLSA Status: Non-exempt Hours: Full -Time SUMMARY The role of the Patient Services Coordinator is to help maintain the efficiency of clinic operations through accurate staff scheduling, a well organized patient intake process that ensures a positive patient experience, and proper chart maintenance/documentation in accordance with regulatory policies and Center guidelines. This position works closely with the Directors of Health Services and Clinic Directors to evaluate existing processes and recommend/implement improvements. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Develops and maintains clinic schedules for healthcare professionals, residents, support staff and volunteers Efficiently conducts patient intake, check out and appointment scheduling according to guidelines while ensuring a positive patient experience. Manages walk-in process (e.g., medication questionnaire, PHQ9, authorization of release of information, check out slips for return appointments, etc.) and coordinates effectively with other clinic personnel to ensure seamless patient experience Regularly assesses efficiency of patient intake process - obtains patient input and proposes improvements; implements approved changes including revisions to applicable policies and procedures. Ensures that the physical operation of the clinic maintains a constant level of professionalism Ensures proper client chart maintenance including chart documentation and medical records maintenance Gathers data for required reports (e.g., number of patients seen, etc.) Assists in the implementation and training for EMR updates / changes Participates in quality assurance/improvement and risk management efforts Participates in all appropriate team meetings and required training sessions Participates in other administrative projects as assigned by Clinic Directors or Directors of Health Services Operations RESIDENT, GUEST AND INTERNAL CUSTOMER FOCUS The Patient Services Coordinator is sensitive to cultural, spiritual and practical needs of resident, families, guests and staff members in all interactions.He/she provides positive feedback and comments about the quality of work and effort that have been offered by patients, residents, families and coworkers, and adjusts priorities and schedules to meet specific customer needs. The Senior Coordinator reports and/or corrects problems related to safety, cleanliness and comfort of resident, patient and work areas, and follows Universal Precautions and Infection Control techniques. He/she demonstrates an understanding of their role in facility safety plans and procedures related to fire, weather and other disasters. EDUCATION and/or EXPERIENCE Qualifications High School Diploma; Certified Medical Assistant or Nursing Assistant preferred At least 1 year experience in a medical environment or equivalent combination of training and relevant work experience Proficiency in patient data tracking/medical management software Excellent interpersonal, customer service and communication skills Ability to provide compassionate customer service Ability to triage and manage multiple tasks in a fast paced environment Ability to provide training and educational seminars/sessions - previous training experience preferred Knowledge of medical billing and insurance claim filing Ability to pass a Level II Background Screening Physical/Mental Demands & Working Conditions Transportation and valid Florida driver's license Physically able to work in a fast paced environment Work various shifts as required to ensure that health services are adequately administered provided to patients Ability to travel Works in typical clinical office setting Must be able to lift 20 pounds

Job Title: Respite Technician / Referral Coordinator Job Level: Assistant Department: Health Services Reports To: Nurse Administrator FLSA Status: Exempt Hours: Full Time SUMMARY Medical The Respite Technician provides quality supportive care to residents of the Sulzbacher Medical Respite. Under the supervision of the Nurse Administrator, the Technician's clinical duties include assisting patients with personal hygiene, accompanying patients to clinic appointments where needed, assisting patients to maintain the cleanliness of their rooms, and reporting pertinent information to the Nurse Administrator or clinic healthcare providers. The Technician also coordinates with the clinic personnel, case managers and other members of the healthcare team to support efficient respite operations and ensure a positive patient experience. Coordinator The Referral Coordinator serves as a resource for referring hospitals, residents and staff after office hours and on weekends and Holidays. In collaboration with the Nurse Administrator, the Referral Coordinator Call assumes responsibility for general oversight of program operations in accordance with established policies and procedures on a rotating basis to ensure continuity of care and consistent staff support. The Referral Coordinator remains available by telephone to answer questions, clarify care instructions, support collaborative partners and arrange coverage for unscheduled absences. The Referral Coordinator is responsible for covering shifts as needed to ensure continuity of care. SUPERVISORY RESPONSIBILITIES The Referral Coordinator provides direction and oversight to Medical Respite Technicians after office hours and on weekends and Holidays. ESSENTIAL DUTIES AND RESPONSIBILITIES Assists the patient to maintain hygiene, including but not limited to bathing/showering, oral hygiene, nail care, changing of clothes, etc. Assists in wound care as needed. Maintains cleanliness of patient's room by changing linens as needed and providing a clean environment to avoid infections. Helps maintain patient mobility by assisting with exercises (per order of healthcare provider or therapist), helping patients get out of bed, sit up, ambulate and support functional mobility. Provides mental and emotional support as needed; communicates with patients to help them feel more at ease and support therapeutic goals. Maintains respite equipment by cleaning and sterilizing as needed after use. Accompanies patients to referral appointments as needed. Monitors and records patient activity / changes and informs supervisors of any issues or potential issues the patient may be experiencing; documents any accidents that may affect the patient. Participates in other clinical or administrative projects as assigned by the Nurse Administrator. Serves as a resource for on-duty Medical Respite Technicians to provide clarification of patient care instructions and answer questions related to policies, procedures, and guidelines to ensure excellent patient care. Supports communication and collaboration with referring partners. Accepts calls from staff members regarding emergency or unscheduled absences from scheduled shifts. Communicates with PRN staff members and contracted agencies to schedule uninterrupted staff coverage on all shifts. Communicates schedule changes to staff members and Nurse Administrator. Collaborates with the Nurse Administrator to plan effective Staffing patterns based on patient census and program needs. Collaborates with Nurse Administrator and referring partners to plan admissions and discharges to maximize patient census. Other duties as assigned. RESIDENT, GUEST AND INTERNAL CUSTOMER FOCUS The Respite Technician/Referral Coordinator is sensitive to cultural, spiritual and practical needs of residents, families, guests and staff members in all interactions. This person provides positive feedback and comments about the quality of work and effort that have been offered by patients, residents, families and coworkers, and adjusts priorities and schedules to meet specific customer needs. The Technician reports and/or corrects problems related to safety, cleanliness, and comfort of residents, patients, and work areas; and follows Universal Precautions and Infection Control techniques. This person demonstrates an understanding of their role in facility safety plans and procedures related to fire, weather and other disasters. EDUCATION and/or EXPERIENCE Qualifications High School Diploma / GED Licensed as a nurse in the state of Florida Current CPR certificate Excellent interpersonal, communication, and time management skills Ability to work in fast paced environment Physical/Mental Demands & Working Conditions Transportation and valid Florida driver's license Flexibility to work various shifts as required to ensure that health services are adequately administered Ability to travel Works in typical clinical office setting Must be able to lift 20 pounds

Job Title: Referral Coordinator Department: Health Services Job Level: Coordinator FLSA Status: Non-exempt Hours: Full time SUMMARY The Referral Coordinator ensures the effective management of all specialist referrals and assists the patient with navigating the network of physicians, hospitals, outpatient centers, and other components of the health care system. He/she ensures accurate referral documentation and tracking in accordance with applicable regulations and Center policies. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Confirms patient eligibility and obtains required information for patient verification (e.g., current address, phone numbers, current doctors, etc.); issues clinic card when verification of eligibility and initial clinic visit is complete Verifies insurance information for referral purposes and processes insurance claim for referrals Assists patient in completing financial applications when needed/required Assembles information concerning patient's clinical background and referral needs and provides appropriate clinical information to specialist Assists the patients in obtaining referral appointments for special prescribed medical procedures, including but not limited to scheduling the appointment, arranging transportation as needed, and providing follow up to ensure that referrals are addressed in a timely manner. Review details and expectations about the referral with patients. Maintains tracking and appropriate documentation in accordance with regulations, Center or referring organization's policies (e.g., WeCare); ensures patient's primary care chart is up to date with information on referrals Ensures documentation for specialist volunteer health care providers at Sulzbacher Clinics Coordinate and tracks the status of all provider reports on patients referred to hospitals, outside clinics and Specialty Providers and follows up for reports/records not received on referred patients. Contacts review organizations and insurance companies to ensure prior approval requirements are met; prepares and provides medical information needed for approval RESIDENT, GUEST AND INTERNAL CUSTOMER FOCUS The Referral Coordinator is sensitive to cultural, spiritual and practical needs of resident, families, guests and staff members in all interactions.He/she provides positive feedback and comments about the quality of work and effort that have been offered by patients, residents, families and coworkers, and adjusts priorities and schedules to meet specific customer needs. The Coordinator reports and/or corrects problems related to safety, cleanliness and comfort of resident, patient and work areas, and follows Universal Precautions and Infection Control techniques. He/she demonstrates an understanding of their role in facility safety plans and procedures related to fire, weather and other disasters. EDUCATION and/or EXPERIENCE Qualifications High School Diploma or G.E.D.; Certified Medical Assistant or Nursing Assistant preferred At least 1 year medical office experience Proficiency in patient data tracking/medical management software Excellent interpersonal, customer service and communication skills Ability to provide compassionate customer service Ability to triage and manage multiple tasks in a fast paced environment Ability to provide training and educational seminars/sessions - previous training experience preferred Knowledge of medical billing and insurance claim filing Ability to pass a Level II Background Screening Physical/Mental Demands & Working Conditions Transportation and valid Florida driver's license Physically able to work in a fast paced environment Work various shifts as required to ensure that health services are adequately administered provided to patients Ability to travel Works in typical clinical office setting Must be able to lift 20 pounds

Job Title: Full-Time Front Office Receptionist: Bishop Larkin Catholic School About Us: Bishop Larkin Catholic School is a vibrant Catholic school dedicated to providing a faith-based education to our students. We are committed to fostering an environment that encourages spiritual growth, academic excellence, and community involvement. Job Overview: We are seeking a friendly and organized Front Office Receptionist to be the welcoming face of our school. The ideal candidate will be responsible for managing front office operations, assisting students, parents, and staff, and maintaining a positive and professional atmosphere. Key Responsibilities: - Greet and assist students, parents, visitors, and staff in a warm and welcoming manner. - Answer and direct phone calls, take messages, and manage school correspondence. - Manage front office operations, including mail distribution, lunch orders, scheduling appointments, and maintaining office supplies. - Assist with student attendance records and daily reporting. - Provide administrative support to the school leadership team as needed. - Uphold the values and mission of the Catholic faith in all interactions. Qualifications: - Preferred Candidate will be bilingual (English & Spanish) - CPR and First Aid preferred or willingness to earn - High school diploma or equivalent; additional administrative training or certification is a plus. - Previous experience in a receptionist or administrative role preferred. - Strong organizational, multitasking, and communication skills. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace - Ability to maintain confidentiality and handle sensitive information. - A commitment to the mission and values of a Catholic education. Additional Requirements: - Employment is contingent upon passing a background screening, including a criminal background check and fingerprinting. - Must demonstrate a commitment to uphold the Catholic values and ethics of the school.

Join Our Team at Rochelle E. Hackley DDS Dental Spa as a Front Office Receptionist!" We are seeking a friendly and organized Front Desk Receptionist to join our large, fast-paced office. With 7 operatories and a team of 10, our practice values excellent patient care and a professional, supportive environment. This is a full-time opportunity with a consistent schedule and the chance to play a key role in patient experience. Responsibilities: Scheduling appointments and managing the front desk workflow. Answering phone inquiries and assisting patients with questions. Verifying insurance benefits and assisting with patient treatment planning. Handling accounts receivable and billing tasks. Supporting other office areas as needed to ensure smooth operations. Qualifications: Committed to providing excellent patient care. Attentive, organized, and professional. Friendly, punctual, and dependable with a positive attitude. Strong work ethic and ability to thrive in a fast-paced environment. If you are looking to be part of a collaborative team and help create a positive patient experience, we encourage you to apply!

Job Description Join Our Team at Rochelle E. Hackley DDS Dental Spa as a Front Office Receptionist!" We are seeking a friendly and organized Front Desk Receptionist to join our large, fast-paced office. With 7 operatories and a team of 10, our practice values excellent patient care and a professional, supportive environment. This is a full-time opportunity with a consistent schedule and the chance to play a key role in patient experience. Responsibilities: Scheduling appointments and managing the front desk workflow. Answering phone inquiries and assisting patients with questions. Verifying insurance benefits and assisting with patient treatment planning. Handling accounts receivable and billing tasks. Supporting other office areas as needed to ensure smooth operations. Qualifications: Committed to providing excellent patient care. Attentive, organized, and professional. Friendly, punctual, and dependable with a positive attitude. Strong work ethic and ability to thrive in a fast-paced environment. If you are looking to be part of a collaborative team and help create a positive patient experience, we encourage you to apply!

Title: Worship Coordinator Reports to: Campus Pastor The Win What s the Goal? We want people to connect with God, grow in community, discover their purpose, and go make a difference with the ultimate goal of reaching people and building lives. As Worship Coordinator, you represent the culture and vision of COTK through the area of Production by passionately pursuing Jesus, upholding team values, maintaining a positive attitude, and remaining teachable. Responsibilities What Do I Do? 1. Worship Leading Lead worship in a dynamic and engaging manner during services, creating a powerful and spiritually uplifting experience. Collaborate with the Campus Pastor and Worship Staff to develop impactful worship sets, select appropriate songs, and coordinate arrangements. Partner with production personnel to deliver excellent services. Plan and execute rehearsals for worship services, ensuring excellence in vocals, instrumentation, and technical aspects. 2. Leading, Recruiting, and Developing Teams Develop worship leaders, Dream Team members, and LEAD College students, creating leadership pipelines within the worship ministry. Collaborate closely with campus teams to support initiatives and disciple congregants. Evaluate and improve the technical aspects of the service to enhance the worship experience for both in-person and online attendees. 3. Collaboration with Campus Ministries & Pastoral Staff Partner with campus ministries, pastors, and other key stakeholders to align worship services with the vision and goals of the campus. Bring excellence to next-generation worship environments, including COTK Youth and COTK Kids. Collaborate with ministries such as Next Steps, Small Groups, and the Prayer Team. 4. Work with the Central Worship Team Support initiatives from the Central Worship Team that enhance the worship experience across all campuses. Ensure alignment between worship ministry and the church s overall vision and values. Expectations What Does It Take? Strong vocal and musical abilities, with experience leading worship in a broadcast or live-streaming setting. Basic knowledge of live broadcasting technology and workflows (audio/video production). Excellent interpersonal and communication skills for collaboration across teams and departments. Experience managing projects, including scheduling, budgeting, and resource coordination. Familiarity with music production (recording, mixing, mastering). Understanding of worship theology, biblical principles, and current worship music trends. Strong organizational and multitasking skills, able to prioritize and meet deadlines in a fast-paced environment. Willingness to self-reflect, evaluate events through prayer, and remain open to what God may be doing in moments, conversations, and relationships that may not always be part of the plan. Performance Measures How Do I Know I m Succeeding? Experiencing personal fulfillment in the role, spiritual and professional growth, and demonstrating the qualities of an ideal team player: Humble, Hungry, Smart. Successful release of worship music and progress toward measurable streaming and engagement goals. Constructive feedback from the Lead Team and Central Worship Pastor. Healthy communication and collaboration with the Production, Online, and Communications Teams. Ongoing development of songwriters, worship leaders, and servant leaders. Regular personal evaluation through prayer, reflection, and feedback.

Full-time Description Who We Are At Camillus House, we are driven by our mission to serve the poor and homeless people in South Florida. Guided by the teachings of St. John of God, we provide housing, healthcare, addiction treatment, and mental health services that restore dignity and hope. Our core values-Hospitality, Respect, Quality, Spirituality, and Responsibility- guide everything we do to uplift those most in need. Who You Are You are an organized, enthusiastic, and mission-driven professional with a passion for relationship building, community engagement, and philanthropy. You thrive in a collaborative environment and have strong communication, research, and administrative skills. You take pride in attention to detail and enjoy managing multiple projects that support meaningful causes. With a commitment to excellence and compassion, you bring both creativity and professionalism to donor stewardship and development operations . What You'll Do As the Development Coordinator, you will play a key role in supporting the fundraising and donor engagement efforts of the Philanthropy & Communications Department. Reporting to the Senior Vice President of Philanthropy & Communications, you will help ensure the success of donor cultivation, stewardship, and fundraising campaigns while maintaining accurate records and supporting special events and outreach efforts. Your Key Responsibilities Donor Relations & Stewardship: Prepare and send donor acknowledgments, updates, and stewardship materials to ensure timely and personalized communication. Data Management & Reporting: Maintain accurate donor records and activity tracking in the CRM database; generate and analyze donor and giving reports for review and presentations. Research & Prospect Development: Conduct donor and prospect research to support cultivation strategies, prepare donor briefings, and identify new funding opportunities. Fundraising Campaigns & Events: Support the execution of fundraising campaigns such as Give Miami Day , corporate partnerships, and donor appreciation events; assist with event logistics, registration, and volunteer coordination. Communications Support: Assist in drafting donor-facing materials, event invitations, and outreach communications that align with the Camillus House mission and brand. Administrative Support: Coordinate department meetings, prepare reports, and assist in scheduling, documentation, and project follow-up. Team Collaboration: Partner with colleagues across departments to support organization-wide initiatives that engage donors, volunteers, and community partners. Other Duties as Assigned. Requirements What You'll Bring Education: Bachelor's degree in business, Marketing, Communications, Nonprofit Management, or a related field. Experience: Minimum of 2 years of experience in development, fundraising, or a customer service-related role (nonprofit experience strongly preferred). Technical Skills: Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook) and familiarity with donor management systems (e.g., Raiser's Edge, Salesforce, DonorPerfect, or similar CRMs). Communication: Excellent written and verbal communication skills; Spanish proficiency preferred, additional languages (Creole) a plus. Professional Attributes: Highly organized, detail-oriented, and able to manage multiple priorities. Self-starter with strong initiative and the ability to work independently or collaboratively. Demonstrated ability to remain calm and professional under pressure. Culturally sensitive and compassionate toward the populations served by Camillus House. Other Requirements: Successful completion of a background check and toxicology screening. Valid Florida driver's license with a clean driving record. Physical Demands & Work Environment Physical Requirements: Must be able to stand, walk, and use hands/fingers regularly; occasionally lift and move up to 25 lbs. May involve bending, reaching, or light cleaning for event setup. Work Environment: Office-based setting with occasional event-related activity; moderate noise level. Schedule: Full-time, Monday-Friday, 9:00 AM to 5:00 PM, with flexibility for occasional evenings, weekends, and holidays to support events and donor activities. What We Offer • Comprehensive Medical Plans (PPO & HMO options) • Dental Insurance • Vision Insurance • GAP Insurance (fully paid by employer) • Employer-paid Short-Term Disability Coverage • Employer-paid Long-Term Disability Coverage • Employer-paid Life Insurance • Voluntary Life & AD&D Insurance • Accident & Critical Illness Insurance • Long-Term Care Insurance • Proactive Health Management Plan (PHMP) Wellness Program • Employee Assistance Program (EAP) - Confidential support for personal and work-life issues • Pet Insurance (Nationwide) • Paid Vacation Time • Paid Sick Time • Paid Federal Holidays • Paid Floating Holidays Equal Opportunity Employer Camillus House is an equal opportunity employer and a drug-free workplace. We are committed to creating an inclusive environment for all employees, valuing diversity, and fostering a culture of equity.

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures. JOB SUMMARY: Oversees the dental office administrative support services and performs a variety of patient care, office, and laboratory duties. The position provides chair-side assistance to dentists, volunteers and/or hygienists as well as coordinates facilities activities and oversee site facility maintenance. ESSENTIAL DUTIES and RESPONSIBILITIES: * Oversees the administrative support services of the dental clinic. * Monitor patient flow and treatments as well as reviewing patient records. * Complete patient's demographic information and assist patients to sign consent form before dental treatment * Provide infection control procedures in treatment rooms and in the care of instruments. * Provide chairside dental assistance to providers and volunteers. * Prepare reports on dental supplies * Maintain and update the supply and equipment inventory and maintain records of all dental equipment as needed; place orders and verify receipt of orders. * Submit requests for supplies and repairs * Assist in coordinating monthly, quarterly and annual reports for existing grants. * Provide support services to dental team * Sterilize/disinfect dental operatories and instruments after each usage; set up the operatory for next patient * Prepare operatory for designated dental procedures; seat patient, take vitals (blood pressure, height and weight) and review medical history. * Prepare dental cases for laboratory pick-up and keep a log of cases pending. * Serve as translator and interpreter for dentists who do not speak Spanish * Document each procedure in the designated log * Keep the inventory log of instruments. * Receive incoming phone calls in the laboratory and properly direct calls. * Provide support services to patients. * Schedule clients for appointments with appropriate provider, assuring provider continuity and patient satisfaction. * Provide patient education during patient care and post patient care. * Schedule daily, weekly, monthly and yearly preventative maintenance on all dental equipment; according to schedules. Maintain dental supplies and place orders in an efficient manner. * Perform Finance-related functions. * Count, compute, and reconcile daily cash receipts (including cash, checks, and credit card transactions) of client fees. * Resolve any cash collection issues that arise. Complete the Agency form Check/Cash Receipts Log (CR-A) detailing cash collected and cash deposited to the bank, scanned checks, and credit card transactions. * Prepare and scan checks for remote deposits through banking system, if applicable. * Schedule the deposit of cash collected to the local branch of the Agency's partner bank. * Provide documentation of all receipts to Finance department within 2 business days of receipt or deposit. * Compile a weekly/monthly summary report(s) of cash receipts. * Approve and send payment to all vendors through the Agency and online. Reconcile the Agency credit card for clinic use on a monthly basis. * Resolve inconsistencies of revenue reported to Finance and insurance reimbursements. * Submit expenses for grants, as assigned. * Perform other job-related duties as assigned. Requirements EDUCATION and EXPERIENCE: * High school diploma or equivalency. * Two (2) years' experience working in a health care environment; preferably in a dental setting. * Experience working with the Latino community. SKILLS and COMPETENCIES: * Bilingual (English-Spanish). * Skill in the use of computers, preferably in a PC, Windows-based operating environment. Compensation Package: * Medical, prescriptions, dental and vision insurance * Retirement savings plan with company match * Company-paid and supplemental life insurance * Flexible spending accounts * Paid vacation, sick and personal leave * 11 paid holidays * Professional development and training * Tuition reimbursement * Employee referral bonus program Work Schedule: Monday - Thursday, 7:30 AM - 5:00 PM; Friday, 8:00 AM - 12:00 PM Salary Description $25.25 Hourly