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Working at Advanced Call Center Technologies

Zippia score 4.1

Overview

SalaryRevenueReviewsDemographicsCompetitors

Advanced Call Center Technologies overview

Industry
Outsourcing/Offshoring
Revenue
$450M
Headquarters
Employees
1,700
Founded in
Website
Organization type
Private
Social media
Advanced Call Center Technologies provides of contact center and back office support services, providing solutions. Founded in 1997, ACT is a leading performance-driven provider of contact center and back office support services, providing solutions for top companies in the United States. ACT is a complete end-to-end, multi-channel customer communications provider capable of integrating many different facets of your daily operations, management, and back office logistics. They work nationwide 24/7 from domestic and near-shore operation centers, providing service in 8 different languages including English, Spanish, Mandarin, Cantonese, Punjabi, Vietnamese, Armenian, and Tagalog. From personal onboarding through the entire customer relationship lifecycle, ACT tailors solutions that meet the unique needs of your business and make every customer connection count.
Founded in 1996, Advanced Call Center Technologies is an established company that loves to hire graduates from East Tennessee State University, with 53.2% of its employees having attended East Tennessee State University. Advanced Call Center Technologies has established itself as a great place to work in Pennsylvania, and it is number 16 on Zippia's list of Best Companies to Work for in Berwyn, PA.The average employee at Advanced Call Center Technologies makes $29,374 per year. Pay at Advanced Call Center Technologies is significantly lower than some of its highest paying competitors, like Access Worldwide Communications, Inc., The Results Companies, and Calling Solutions, which pay $45,532, $45,501, and $45,389, respectively.
A large professional company with 1,700 employees and an annual revenue of $450.0M, Advanced Call Center Technologies is headquartered in Pennsylvania.

Advanced Call Center Technologies's mission statement

Provide world-class service, support, and outreach to your new and existing customers, continually refined through feedback and results analysis.

In demand companies are hiring! Let Zippia apply for you!

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5.0/5

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Advanced Call Center Technologies employee reviews

Advanced Call Center Technologies employee reviews
5.0/5

Based on 1 ratings

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Advanced Call Center Technologies

It advanced my level of communicating with customers to meet peoples demands,it also widen my knowledge and skills of operating a computer is seconds

Cons of working at Advanced Call Center Technologies

I liked everything about working there

Advanced Call Center Technologies benefits

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    Advanced Call Center Technologies rankings

    Advanced Call Center Technologies is ranked #16 on the Best companies to work for in Berwyn, PA list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

    Read more about how we rank companies.

    Advanced Call Center Technologies salaries

    Average Advanced Call Center Technologies salary
    $14.12
    hourly
    $29,374 yearly
    Updated March 14, 2024

    Rate Advanced Call Center Technologies' commitment to diversity and inclusion.

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    Advanced Call Center Technologies diversity

    7.8
    Diversity score
    We calculated Advanced Call Center Technologies’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Advanced Call Center Technologies’s workforce.
    Advanced Call Center Technologies diversity summary. Zippia estimates Advanced Call Center Technologies's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Advanced Call Center Technologies's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Advanced Call Center Technologies's workforce.
    • Advanced Call Center Technologies has 1,700 employees.
    • 59% of Advanced Call Center Technologies employees are women, while 41% are men.
    • The most common ethnicity at Advanced Call Center Technologies is White (50%).
    • 34% of Advanced Call Center Technologies employees are Hispanic or Latino.
    • 8% of Advanced Call Center Technologies employees are Black or African American.
    • The average employee at Advanced Call Center Technologies makes $29,374 per year.
    • Employees at Advanced Call Center Technologies stay with the company for 2.1 years on average.

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    Advanced Call Center Technologies financial performance

    9.8
    Performance score

    Highest paying Advanced Call Center Technologies competitors

    Compare Advanced Call Center Technologies salaries to competitors, including Access Worldwide Communications, Inc., The Results Companies, and Calling Solutions. Employees at Access Worldwide Communications, Inc. earn the highest average yearly salary of $45,532. The salaries at The Results Companies average $45,501 per year, and the salaries at Calling Solutions come in at $45,389 per year.
    RankCompanyAverage salaryJobs
    1$45,5320
    2$45,5010
    3$45,3890
    4$39,9440
    5$36,2050
    6$32,5370
    7$32,1090
    8$31,7360
    9$30,9580
    10$30,9490
    Show more

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      Updated March 14, 2024

      Zippia gives an in-depth look into the details of Advanced Call Center Technologies, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Advanced Call Center Technologies. The employee data is based on information from people who have self-reported their past or current employments at Advanced Call Center Technologies. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Advanced Call Center Technologies. The data presented on this page does not represent the view of Advanced Call Center Technologies and its employees or that of Zippia.

      Advanced Call Center Technologies may also be known as or be related to ADVANCED CALL CENTER TECHNOLOGIES LLC, Advanced Call Center Technologies, Advanced Call Center Technologies LLC, Advanced Call Center Technologies, LLC and Advanced Call Center Technologies, Llc.