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  • Clinical Specialist, Cardiopulmonary

    Livanova Plc

    Remote advanced clinical specialist job

    Join us today and make a difference in people's lives! LivaNova is a global leader in cardiovascular systems, committed to providing comprehensive perfusion solutions and customer support through continuous training and education. We are excited to be launching our next generation heart lung machine and are currently looking to add to our Clinical Specialist team. The Clinical Specialist will play a critical role in the launch of the Essenz Perfusion System, embarking upon a #NewEraOfPerfusion, as well as support the comprehensive suite of LivaNova perfusion products. Why join LivaNova's clinical team? You can play a major role in improving the lives of patients and their families. We have an environment where you are empowered and encouraged to challenge the status quo and help shape the future of clinician education and support. You will also be surround by teammates, with decades of experience in this industry, who are looking forward to both guiding you as well as learning from you. Help us make a difference - join us in transforming patient lives with health innovation that matters. RESPONSIBILITY AND AUTHORITY Provides clinical and product education to Healthcare Professionals on the full portfolio of LivaNova Cardiopulmonary products. Training sessions may be conducted in person or virtually and must align with all approved instructions for use. These sessions include coordinating hospital clinical and non-clinical demonstrations, in-person and virtual education programs, intra-operative case coverage, supporting product evaluations and ad hoc training when needed. The clinical specialist must both work independently within their role but remain highly collaborative with their team and company stakeholders (sales). Therefore, the individual must be able to work independently, work as collaborator and manage internal stakeholders, as well as manage their own time effectively. PRIMARY ACTIVITIES Provides clinicians and medical staff clear clinical instructions to ensure continuity of education and support related to all aspects of patient outcomes, in accordance with the product's Instructions for Use (IFU) Coordinates, directs, and delivers clinical training programs on LivaNova products, as necessary and appropriate. Develops and maintains product knowledge excellence of the LivaNova CP portfolio of products. Professionally integrates into all accounts building trust and relationships and establishes strong rapport with customers. Collaborates weekly with key internal stakeholders for installations and evaluations, including the Clinical Specialist team, Field/Technical Service & Account Executives - working seamlessly in order to increase all team's efficiency and time with the customer. Maintains a positive, proactive, customer service manner with customers and sales personnel during stressful situations. Will foster high trust relationships with customers, and all LivaNova team members. Takes a positive, proactive approach to solving complex and/or unusual clinical/therapy/technical problems. Foresees obstacles and plans accordingly for seamless execution. Assists Account Executives in urgent clinical needs and related product information Responsible for adhering to all regulatory and LivaNova policies to ensure patient safety and company responsibility. Develops and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity. Supports evaluations as needed within and account and supports sales strategies for capital equipment opportunities within accounts. Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to the product and its maintenance Attend trade shows/conferences/congresses to maintain clinical expertise and current market state, as well as meet customer and support product discussions. Meet all requirements and maintain credentialing status in order to access accounts Provides sales support when needed on clinical in-services, training and guidance to current or potential customers. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Performs other related duties and responsibilities, on occasion, as assigned. Collaborates with regional and global marketing teams as needed on ongoing projects, clinical discussion, program development and product development. Contributes to the development of all education programs both internally and externally Support training of the sales team for new hires, ongoing education and product launches. Team player with a strong ability to collaborate amongst the clinical team as well as other teams within LivaNova (sales, technical service, marketing, quality etc) TRAVEL REQUIREMENTS Ability to travel primarily domestically (up to 80%) and be available for off hours, urgent issue resolution. Non-travel work from home weeks will be assigned MINIMUM REQUIREMENTS AND QUALIFICATIONS (UNIVERSAL) Perfusion education, current or history of Certified Clinical Perfusionist Certification or Licensure is required with a minimum of 5 years of clinical practice. Ability and desire to teach Works well within teams both cross-functionally and teams that may or may be not located within a specific building or geography Project management skills Excellent written and oral communication skills required Self-confidence and effectiveness in dealing with a wide variety of customer types. Highly effective at working both independently and part of the large-scale collaborative team. Possesses a high energy level and a high degree of interpersonal skills, both verbal and written. Proficiency in computer skills to execute virtual programs and presentations with the customer Desire and ability to participate and motivate others in team efforts. Proficiency in computer applications including Microsoft Word, Excel, PowerPoint, Teams/Zoom. Sit 80% Stand/Walk 20% Repetitive use on computer Lifts 0-50 lbs Ability to understand scientific facts and package them into a cohesive communication model for healthcare professionals Oral and written comprehension Ability to meet hospital credentialing requirements Availability to work weekends when needed Travel within US and abroad Blood Borne Pathogen Exposure PAY TRANSPARENCY A reasonable estimate of the annual base salary for this position is $145,000- $160,000 + discretionary annual bonus. Pay ranges may vary by location. Our commitment to Diversity & Inclusion: LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate's sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification. Notice to third party agencies: Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on *************************************** and check that all recruitment emails come from **************** email address.
    $145k-160k yearly Auto-Apply 60d+ ago
  • Orange County, CA based Clinical Specialist - Remote, USA

    Calyxo

    Remote advanced clinical specialist job

    Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology. Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere. Summary: The Clinical Specialist is a focused individual who has a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device. The Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies, and equipment. The Clinical Specialist will train the surgical team on instrument preparation prior to cases and during the surgical procedure. This role will manage inventory needs in the account and any accompanying administrative requirements. This role is not considered for pathway to a Territory Sales Manager at Calyxo Inc, due to the tenure and experience required to execute the Territory Sales Manager role. Ideal candidates will live in the targeted geographical area. This position can cover any CVAC case in the territory, region, or at times, the nation, as assigned. The Clinical Specialist will also provide clinical support for physician training and sales training programs. In This Role, You Will: Provide clinical case coverage as assigned Train the surgical team to assist in good patient outcomes and verbally support cases during training period Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures Develop technical acumen to a level to serve as an educational resource Demonstrate appropriate interactions with all hospital service providers Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits Troubleshoot equipment according to standard procedure Provide intra-operative clinical product support Ensure that 100% of received inventory and returned inventory matches shipping documents Reconcile inventory/usage as well as missing inventory Assist in the delivery of procedural training to physicians and medical staff Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes In Partnership with TSM, support education of APPs, Office and Hospital Staff In partnership with TSM, help facilitate and support Residency Education Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals In this role, you will collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing Other duties as assigned Who You Will Report To: Regional Clinical Manager (RCM) Clinical Specialist I Requirements: Clinical experience such as: Scrub Tech X-Ray Tech RN or BSN Laser Tech Clinical Specialist II Requirements: In addition to all of the above: Industry experience (1-3 years) Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies Comfortable with the pace required to be successful in a start-up Ability to provide intraoperative procedural guidance Willingness to travel outside of the designated territory Sr. Clinical Specialist Requirements: In addition to all of the above Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider). Clinical experience: Intraoperative Coaching Experience OR experience: Fluent in Staff and Support Training Track record of success. Urology experience preferred. Understands the medical device industry Comfortable with the pace required to be successful in a start-up Ability to provide intraoperative procedural guidance Understands sales processes and training Willingness to travel outside of the designated territory General Requirements: Experience in surgical technique and sterile procedures in the operating room Experience utilizing fluoroscopy is a plus Customer relationship and procedural skill development are highly desired Highly desirable candidates will have a degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc). Able to travel by car up to 90% Compliance with relevant county, state, and federal rules regarding vaccinations. What We Offer: At Calyxo, you will be part of a knowledgeable, high-achieving, experienced, and fun team. You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture. You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself. We also offer a compensation plan as follows: Competitive salary Total Compensation: $100,000 - $140,000 annually Base Salary: $80,000, $100,000, or $120,000 per year (DOE) Annual Variable Bonus: $20,000 Plus, generous allowances such as: Auto Allowance: $9,600 Cell Phone/Internet Allowance: $1,800 Stock options: ownership and a stake in growing a mission-driven company Employee benefits package that includes 401(k), healthcare insurance and paid vacation Calyxo is deeply committed to fostering an environment where diversity and inclusion are not only valued but also prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring diverse capabilities, which strengthen our focus and fuel our growth. Calyxo is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Disclaimer: At Calyxo, we prioritize a transparent and structured interview process to ensure the best fit for both our candidates and our team. Please be aware of the following: Structured Interview Process: Our hiring process includes multiple stages of interviews where you will have the opportunity to communicate directly with Calyxo employees. This ensures that you gain a comprehensive understanding of the role and our company culture. Verification of Identity: We do not extend job offers without first meeting candidates, either virtually or in person. This step is crucial to maintain the integrity of our hiring process and to ensure mutual alignment. Beware of Scams: Calyxo will never request sensitive personal information, such as your full name, address, phone number, or identification documents, via email or online forms before an official interview. Calyxo representatives will always contact you using an email format of ********************************. If you receive a request for information from any other domain, please contact us directly at ****************** to verify the legitimacy of the communication. We appreciate your interest in joining Calyxo and look forward to getting to know you through our official channels.
    $100k-140k yearly Auto-Apply 6d ago
  • Clinical Specialist Utilization Management, Outpatient

    Community Health Options 3.6company rating

    Remote advanced clinical specialist job

    The Clinical Specialist reports to the Assistant Manager, Medical Management and provides clinical decision-making support and community resource coordination in support of Community Health Options Medical Management approach. This balances advocacy for the individual based on benefit design with stewardship for the entire individual and group membership through effective utilization management strategies. The incumbent supports Medical Management operational needs to ensure effective and efficient program coordination across the health continuum. The Clinical Specialist employs critical thinking skills to effectively manage complex clinical and psychosocial presentations. This individual is nimble and consistently demonstrates ability to swiftly adapt and flex work assignments based on daily operational priorities to include appropriate referrals to coordinate Member-centric services. Responsible for performing highly complex case reviews including genetics, transplants, oncology, specialty medications, gene therapies and high cost specialty DME (durable medical equipment) requests. Remote work is required. Must provide sufficient internet bandwidth to meet system operational needs and have a home office environment that protects the privacy and integrity of confidential information. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Consistently exhibits behavior and communication skills that demonstrate Health Options commitment to superior customer service. Efficiently coordinates medical services to facilitate Members receiving the right care, at the right time, in the right setting. Using approved evidence-based clinical criteria, reviews requests to determine if submitted clinical documentation supports medical necessity. Consults with or refers case to Medical Director for complex clinical presentation or medical necessity review. Appropriately identifies and refers cases to claim operations queue (i.e., subrogation, coordination of benefits, clinical research). Collaborates with the Care Management Team and ensures appropriate referrals are placed. Establishes relationships with local providers, health care organizations discharge planners/coordinators, and community resources, as applicable. Completes accurate and timely documentation according to established policies and procedures. Participates in quality improvement activities and professional development such as Interrater Reliability (IRR). Consistently references approved resources and follows established department procedures and workflows. Maintains confidentiality in all aspects of Member and proprietary company information. Ability to effectively deescalate Member and provider emotionally charged situations. Ability to maintain production levels and quality standards with minimal direct supervision. Performs additional duties as assigned. JOB SPECIFIC KEY COMPETENCIES (KSAs) Proficient in English with verbal, written, interpersonal and public communications. Proficient with Microsoft Office products, typing sufficient to, and ability to maintain accurate and timely completion of clinical documentation. DIVERSITY, EQUITY, AND INCLUSION STATEMENT Community Health Options is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion (DEI). Our human capital is the single most valuable asset we have. The collective sum of individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent our employees invest in their work represents a significant part of not only our culture, but our reputation and achievement as well. Community Health Options DEI initiatives are applicable, but not limited to, our practices and policies on recruitment and selection; compensation and benefits; professional development, and training; promotions; transfers; social and recreational programs, and the ongoing development of a work environment built upon the premise of DEI, which encourages and enforces: Respectful, open communication and cooperation between all employees. Teamwork and participation, encouraging the representation of all groups and employee perspectives. Balanced approach to work culture through flexible schedules to accommodate varying needs of our people. Employer and employee contributions to the communities we serve to promote a greater understanding and respect for each other. QUALIFICATIONS AND CORE REQUIREMENTS Bachelor's degree, preferred. 2+ years of experience in Utilization Management, acute and subacute review/concurrent review required. Unrestricted clinical Maine Registered Nurse license (RN), Maine or compact state required. Experience with MCG Guidelines required. #LI-Remote
    $77k-129k yearly est. 19d ago
  • Clinical Specialist (Sonographer) - Miami, FL

    Job Listingsfujifilm

    Remote advanced clinical specialist job

    The Clinical Specialist (RDCS Certification Preferred) - Miami, FL position is responsible for understanding and addressing the clinical needs of customers within an assigned territory. The Clinical Specialists partner with Territory Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works to encourage customer adoption and use of FUJIFILM Sonosite products. Note: This position is open to candidates who currently reside in the Miami, FL area as this would be a central location relative to the territory's business. Company Overview At FUJIFILM Sonosite, we reinvent how healthcare is delivered with point-of-care ultrasound technology. As the leader in bedside ultrasound systems, our innovations save lives-from premature babies in NICUs to trauma patients in emergency rooms. We're looking for purpose-driven team members ready to build technology that impacts real-world scenarios, including natural disasters and even war zones. By joining FUJIFILM Sonosite, you'll be part of a team that thrives on collaboration, out-of-the-box thinking, and a passion for life-saving innovations. Let's make a difference together. Our headquarters in Bothell, Washington, blends riverside charm with urban amenities, quality schools, and an ever-evolving downtown-all part of the vibrant Seattle metro area. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description Essential Job Functions: Partner with Territory Manager in assigned territory to understand prospect's clinical needs, demonstrate FUJIFILM Sonosite's products, and close new deals Responsible for implementing FUJIFILM Sonosite product at customer site and training customer on how to use new products Own post-sales activities in the field, such as encouraging customer product adoption and addressing any customer issues, to ensure ongoing positive customer experience Support Territory Manager counterpart by maintaining FUJIFILM Sonosite presence and relationships at installed base client sites Work to convey overall value of FUJIFILM Sonosite products for users and other stakeholders within customer site Work with Inside Sales Representatives to demonstrate Fujifilm Sonosite's products in the field, when needed Identify potential for upsell/cross-sell opportunities within existing customers and bring opportunity to the attention of Territory Manager to pursue and close deal Provide Clinical / Technical / Educational support to new and existing customers as needed. Provide support to other areas of the company as needed Act as primary commercial resource in absence of Territory Manger counterpart Responsible and accountable for carrying out the requirements of the company's quality system Knowledge and Experience: 2 year degree from an accredited ultrasound teaching institution RDMS in Abdomen/OB GYN RDCS or RDCS eligible, RVT or RVT eligible preferred Must have at least (3) three years' experience in diagnostic ultrasound (Abdominal/OBGyn/ Vascular) Experience in dealing with numerous requirements and performing detailed prioritization is required Ability to understand both the clinical and business needs of the customer and Fujifilm Sonosite respectively Ability to translate customer needs into clear product requests is a must Skills and Abilities: Excellent verbal and written communication skills Ability to develop and maintain positive customer relationships with all accounts. Effectively and appropriately displays professional skills necessary to manage interpersonal relationships with team members, colleagues. Ability to adapt to changing priorities and workloads. Works in a well-organized manner and consistently meets customer and FUJIFILM Sonosite time requirements. Ability to travel 90% of the time. Ability to lift up to 50 pounds with or without accommodations. Self-motivated with the ability to work under minimal supervision in an environment that requires strong teamwork and cross-functional interaction. Represents FUJIFILM Sonosite in a highly professional manner. Salary and Benefits: $90,000.00 - $125,000.00/yr depending on experience + variable bonus opportunity (Compensation will vary based on skills, experience and location; it is not typical to be hired at or above the top of the salary range). Insurance: Medical, Dental & Vision Life & Company paid Disability Retirement Plan (401k): 4% automatic Company contribution Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary Paid Time Off: You can accrue up to three (3) weeks of PTO in your first year of employment PTO increases based on years of service Employee Choice Holidays: Four (4) additional paid days off, based on date of hire in the calendar year Paid Holidays: Eight (8) paid holidays per year Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. FUJIFILM Sonosite offers a fantastic compensation package, including benefits, and a 401k program. Visit us today to learn more about our exciting technologies and how you can make a difference. To apply and obtain further details regarding key responsibilities and experience requirements, check out our careers page at ******************************* To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid. * #LI-Remote #CB #LI-MW EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (******************** or ***************.
    $90k-125k yearly Auto-Apply 26d ago
  • Utilization Management Clinical Specialist-Behavioral Health (Full Time, Remote, North Carolina Based)

    Alliance 4.8company rating

    Remote advanced clinical specialist job

    The UM Clinical Specialist-Behavioral Health performs professional and administrative work, primarily utilization reviews, utilization management and active care management to ensure economical and effective consumer service delivery by PHIP enrolled network providers; The position is responsible for providing medical necessity reviews of individualized service plans and requests for authorization of services to ensure consumers receive services in the least restrictive, most integrated setting appropriate to the individual's needs; The primary role is to review for services under the Medicaid B waiver and state funded benefits; complete related work as required. This position will allow the successful candidate to work a schedule that will be primarily remote. While there is no expectation of being in the office routinely, they will be required to come into the Alliance Office for business and team meetings as needed. Responsibilities & Duties Utilization Reviews and Management Independently conducts medical necessity reviews of service requests submitted by service providers against developed clinical guidelines within contractually mandated turn-around times Conducts utilization reviews to monitor adherence to clinical practice guidelines and best practice standards and to determine if services were delivered as requested Engage in care management activities to ensures individuals receive appropriate referral for treatment including; consumer and provider follow-up calls, case staffing with psychologists and medical staff Monitors consumer person centered plans to ensure that effective treatment interventions are utilized, provide consultation to treating providers when person centered plan requires adjustments to better meet consumer needs Monitors and reports consumer and provider specific over/under utilization Conducts utilization reviews to monitor for over/under utilization Program Operation and Management Identify high risk consumers and those with special health care needs for referral to Care Coordination and case escalation Provides linkage, authorizations and level of care determinations, assisting providers and Care Coordinators with creative problem solving to recommend alternative approaches to care Ensures compliance with care management and quality improvement policies and procedures, utilization review laws and regulations, state standards Promote access to appropriate, effective and quality treatment Monitors for undesirable performance or deviations of practice standards through care management activities that may have a negative impact on consumers. Responds through additional follow-up with consumer and providers, provider technical assistance and/or referral to other departments within the MCO Administrative Functions Notifies members of adverse benefit determinations while preserving members' Due Process rights Engages in routine follow-up to ensure consumers are engaged in treatment and services are being delivered as requested Documents utilization review decisions in computerized authorization management system Maintain professional licensure Engages in training as needed to stay informed of changes in best practice for supporting the needs of individuals with MH/SUD/IDD Minimum Requirements Education & Experience : Master's degree in a Human Services field (such as Psychology, Social Work or Counseling) and at least five years of post-degree progressive experience providing similar services to the population served (MH/SUD). Requires current and active license issued by a North Carolina Professional Board, as a LCSW, LCAS, LP, LPA, LMFT, LCMHC or RN. OR A master's degree in psychiatric nursing which provides the knowledge, skills, and abilities needed to perform this work; or graduation from a State accredited school of nursing and two years of experience in psychiatric nursing which provides the knowledge, skills, and abilities needed to perform the work; or an equivalent combination of education and experience. Preferred: Experience in the public behavioral healthcare field is highly desired due to the complexity of the work. Experience in a UM environment in Behavioral Healthcare would be valuable for this employee. Knowledge, Skills, & Abilities Considerable knowledge of case management principles, practices and applications Considerable knowledge of agency and community programs and services which affect clients and applicants Knowledge of state and federal client rights protection statues and regulations applicable laws and regulations including but not limited to URAC, applicable Code of Federal Regulations and NC Administrative Code Effective written and oral communication skills and interpersonal and presentation skills Ability to identify rights protection complaint issues; ability to set, monitor and evaluate standards for quality and to assess plans to measure how they meet the needs of individual clients Considerable knowledge in DMS 5 diagnostic criteria Ability to manage time, prioritize work and use problem-solving approaches Ability to coordinate effectively with staff from a various agencies as well as inter-departmental Ability to read, analyze, and interpret regulations, policies and procedures Coordinate work with a variety of individuals and agencies Ability to operate computer equipment and generate reports and records; ability to express ideas clearly and concisely orally and in written documents Proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.) is required Salary Range $68,227 - $86,990/Annual Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity. An excellent fringe benefit package accompanies the salary, which includes: Medical, Dental, Vision, Life, Long Term Disability Generous retirement savings plan Flexible work schedules including hybrid/remote options Paid time off including vacation, sick leave, holiday, management leave Dress flexibility
    $68.2k-87k yearly 22d ago
  • Clinical Innovation Specialist

    Jukebox Health

    Remote advanced clinical specialist job

    At Jukebox Health, our mission is to empower everyone to live safer, healthier, more independent lives at home. We partner with health plans to make homes safer and more accessible for older adults and high-needs populations. We achieve this by combining technology with networks of clinicians, suppliers, and installers to deliver personalized home modifications and environmental supports nationwide. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot. We are seeking a Clinical Innovation Specialist to serve as a strategic clinical partner for enterprise health plan clients, providing specialized expertise in home-based interventions, risk stratification, and program optimization. This role leverages Jukebox Health's institutional knowledge in environmental modifications and LTSS populations to enhance our partners' wellness program outcomes and claims management effectiveness. The Clinical Innovation Specialist will maintain dedicated engagement with assigned client accounts through structured touchpoints and on-demand consultation, translating clinical expertise into measurable value for health plan partners. Key Responsibilities Clinical Program Design Apply specialized knowledge of home safety, functional assessment, and environmental risk factors to identify members who would benefit from Jukebox programs Conduct data reviews to identify clinical patterns suggesting environmental modification needs and DME recommendations that could prevent claim progression Serve as clinical subject matter expert for program development, refinement, and evaluation Develop and iterate on evidence-based protocols, eligibility criteria, and outcomes frameworks informed by Jukebox's cross-client experience Data-Driven Decision Making Partner with client and internal data teams to operationalize HIE data access Develop and maintain risk stratification models and clinical surveillance systems for proactive member identification Produce quarterly risk stratification model updates incorporating latest HIE data feeds, rolling average risk scores, predictive analytics, and model performance validation Participate in Joint Operating Committee meetings with prepared analysis including member health trends, risk trajectory reporting, program performance metrics, and optimization opportunities Clinical Consultation Act as clinical voice in partner-facing conversations Bridge clinical, claims, and program management functions, translating clinical complexity into operational decisions Provide on-demand clinical expertise for time-sensitive decisions, protocol development, staff training, and vendor evaluations Deliver QBRs with clinical effectiveness evaluation, evidence-based protocol modifications, and ROI projections Qualifications Required Clinical degree or licensure (OT, PT, or related healthcare credential) 5+ years of clinical experience with demonstrated expertise in home-based care, LTSS populations, or environmental modifications Experience with health plan operations, care management, or utilization management Strong analytical skills with ability to interpret claims data and clinical information Excellent communication skills with ability to translate clinical concepts for diverse stakeholders Experience developing clinical protocols, eligibility criteria, or program frameworks Experience in a startup or high-growth healthcare environment Preferred Experience working with Medicaid managed care organizations or MLTSS programs Background in risk stratification, predictive modeling, or population health analytics Knowledge of home modification interventions, DME, or accessibility solutions Experience with Health Information Exchange (HIE) systems and/or claims data and data integration Familiarity with value-based care models and outcomes measurement How We Invest In You Generous company-funding of our health, vision, and dental plans HSA plan with company seeding FSA plan Short and Long-Term Disability Life and Personal Accident Insurance Hospital Insurance 401k immediately upon hire Generous candidate referral program Yearly wellness stipend Time Away Unlimited PTO + 10 paid holidays Remote First Team $1000 stipend towards work from home costs Frequent team off-sites and get-togethers around the country Collaborative team environment Monthly Townhalls High trust environment A laptop and company swag upon hire Compensation Range: $100,000 - $110,000/year + company equity
    $100k-110k yearly Auto-Apply 20d ago
  • Clinical Specialist

    U.S. Renal Care, Inc. 4.7company rating

    Remote advanced clinical specialist job

    The Clinical Specialist (CS) is responsible for positively impacting regulatory standards and clinical outcomes of clinics in an assigned geographic region. The CS is also responsible for the training of new employees and current clinical staff. The CS will also be responsible for conducting in-services and review classes, ensuring that the clinics have properly trained staff that meet regulatory standards and provide quality patient care. The CS reports directly to the next level of clinical management which may be the Director of Clinical Operations or Vice President of Clinical Operations/Services, depending on the region/demographics or responsibilities. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. GROWTH · Responsible for overseeing overall clinical operation of assigned clinics from regulatory and growth perspective in accordance with Company goals. · Assist in clinical operational development and transition of new or acquired clinic(s) as needed or requested. · Assess and integrate clinical policy and regulatory requirements in acquired clinic(s). · Demonstrate effective use of company resources, i.e. supplies, safety and risk reduction, and best support methodologies. · Work with Administrators and regional management toward the achievement of monthly, quarterly and annual projections based on clinical outcomes and management objectives. · Perform duties as assigned to meet the patient care or operational needs of assigned clinics. OUTCOMES · Assist with developing, implementing and monitoring of quality of care processes for program regulatory compliance in accordance with Company goals. · Ensure clinical processes in assigned USRC facilities are maintained in accordance to company policy and federal, state and local regulations. · Assist with developing, implementing, and improving quality and productivity goals and measures. · Work with Administrators and regional management to ensure optimal patient care and regulatory compliance. · Remain current with dialysis industry and technology. · Assist with program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics. OPERATIONAL READINESS OPERATIONAL READINESS (cont.) · Knowledge of and remain current with federal, state, local laws and regulations. · Assure that assigned clinics are in compliance with all applicable federal, state, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies by conducting internal clinical reviews. · Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations. · Assist Administrators and regional management with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys. · Provide follow up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & state specific). · Assure compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes. · Evaluate patient care data to ensure that care is provided in accordance with clinical guidelines and organizational performance standards. · Assist with developing, implementing and monitoring of clinical, education and QAPI policies. · May assist with policy/procedure revisions and dissemination of new and revised policies. · Know and understand the function and safe operation of water treatment equipment and related mechanical and electrical systems. · Be familiar with all emergency equipment and emergency operational procedures. · Use appropriate safety measures including personal protective equipment as necessary. · Be familiar with OSHA regulations. PARTNERSHIPS · Understand, lead and promote the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives. · Communicate with clinical operations management and regional management on a consistent basis regarding the status of each clinic in the region. · Communicate completion status of Plans of Correction for internal and external surveys to Administrators, regional management and clinical operations management. · Maintain collaborative working relationship with Administrator(s) and regional management. Partner with Administrator(s) and regional management to ensure clinic needs are met. · Maintain a positive/collaborative relationship with physicians, state agencies and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or concerns. STAFF DEVELOPMENT/ RETENTION · Ensure all clinical staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Orient and mentor Administrators in the QAPI process, outcomes, education programs and operational readiness in accordance with USRC practices. · Review IntraLearn assignments and compliance reports; communicate results to facility management as needed. · Coordinate and conduct PCT certification review programs, CPR certification training (if required), and ongoing mandatory continuing education. · Perform clinical education of new hires as needed or requested. · Provide clinic based in-service programs as needed or requested. · Coordinate and conduct charge nurse training and preceptor training programs as directed. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.
    $47k-86k yearly est. 2d ago
  • Senior Field Clinical Specialist - Louisiana/Arkansas Area

    Surmodics 4.3company rating

    Remote advanced clinical specialist job

    Surmodics is pursuing highly differentiated medical devices that are designed to address unmet clinical needs and engineered to the most demanding requirements. This key growth strategy leverages the combination of the Company's expertise in proprietary surface technologies, along with enhanced device design, development and manufacturing capabilities. The Company mission remains to improve the detection and treatment of disease. The Senior Field Clinical Specialist (SFCS) is responsible for utilizing their clinical and technical expertise for training, education, and establishing practice standards that incorporate Company products into the customer's clinical environment. The individuals in this role take new product concepts and existing medical devices into customer sites to obtain product feedback and clinical experience which includes identifying customer needs, capturing product-related feedback, and evaluating competitive differentiation. The SFCS's must objectively translate this feedback to product development and business teams to inform product design decisions and improvements. Responsibilities Clinical Support (70%) • Train, educate and support HCPs on the clinical use of company products • Support clinical sites to complete product evaluations; Provide customer, clinical, and technical support • Obtain and translate customer / clinician feedback to internal teams to inform product design decisions and improvements • Deliver product presentations (one-on-one or group in-services), provide clinical expertise as it relates to product usage in indicated clinical procedures • Establish standards of practice involving company products within clinical and customer sites • Act as clinical liaison between product/business teams and end-user customers • Lead and coordinate lunch & learns, educational events, training symposia and regional conferences as appropriate • Act as a trusted advisor and identify champions, build strong relationships with customers and colleagues • Actively participate in developing training programs and materials related to anatomy, disease states, and products for both internal and external customers • Adhere to company standards and values related to honesty, integrity, trust, respect, and accountability. Perform all responsibilities in accordance with company policies and procedures and applicable state / federal rules and regulations Functional Requirements and General Accountabilities (30%) • Participate in all required training as well as clinical and/or sales meetings, tradeshows, conferences, as needed • Maintain sample inventories, distributing samples in compliance with sample accountability procedures and policies • Provide complete, accurate and timely submission of all documentation to include but not limited to timekeeping, customer interactions - site visit details, customer complaints, call activity logs, expense reports, and consignment and sample tracking • Maintain and update current and prospective customer target profiles • Stay current with market knowledge and competitive products and share knowledge internally • Maintain understanding and full compliance to company compliance programs and policies. Operate within industry guidelines related to AdvaMed, Sunshine Act, and other regulations that provide a framework for appropriate interaction with healthcare professionals • Comply with Promotional Programs, and proper use of Promotional Materials and Promotional Expense Budgets Required Skills and Abilities • Polished professional presence and ability to interact and relate well to physician and nursing community, educators, and other healthcare professionals • Confidence in demonstrating medical devices and discussing procedure-related topics • Ability to successfully give presentations and workshops to medical professionals • Collaborative / Dedicated to teamwork - integrates well with product development, marketing, and sales team. • Comfortable in Cath-lab setting in hospital, ASC and OBL • Organized and responsive to company and customer needs • Self-motivated and directed; ability to take initiative and adapt to fast-changing environment • Masters new technology quickly; strong attention to detail and technical success factors • Strong interpersonal skills and ability to build effective and lasting relationships with customers • Excellent public speaking and communication skills (written and verbal) Minimum Qualifications • Bachelor's degree required, medical technology, biology, chemistry, or other life sciences preferred • 5-7 years of experience in radial access and/or thrombectomy procedures preferred • 5-7 years of clinical experience • Experience working with CRM software • Experience partnering with Sales Team • Willingness to travel (75%) with 2-3 overnight stays a week - throughout region and U.S. • Ability to work a flexible schedule that may change on short notice due to customer needs Surmodics determines base pay by evaluating market data, internal equity, skills, abilities and level of experiences for each unique, potential employee. Surmodics offers a competitive compensation and benefits package, including a bonus program, 401(k) with employer match, tuition reimbursement and student debt repayment program. Surmodics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Targeted Salary Range$112,500-$168,600 USD
    $49k-85k yearly est. Auto-Apply 60d+ ago
  • Remote Clinical Specialist

    Murj 3.7company rating

    Remote advanced clinical specialist job

    At Murj, we do what we love and love what we do! Murj was founded in 2014 to solve a problem witnessed first-hand. Founder and CEO, Todd, worked with cardiology practices as an implantable cardiac device sales representative for Medtronic. He watched clinicians struggle to manage these sophisticated devices using outdated and inadequate tools. Having previously worked in product management at Apple, Todd knew that brilliant design can profoundly impact the user experience -- so why not design a better way to care for patients with implantable devices? In Murj, Todd created an enterprise SaaS cardiac device management software solutions company that reimagines and transforms patient care through thoughtful design and a passion for quality and a commitment to customer satisfaction. Today, Murj continues this transformative innovation with intuitive, elegant, and imaginative technology solutions that improve the lives of cardiac care professionals and their patients. What Murj offers. Murj is for people seeking a fast-paced, ever-changing environment surrounded by a supportive team that works hard and strives for innovation and professionalism, with a steady diet of humility and camaraderie. Every employee is treated like family, with love, respect, and responsibility. The individual and collective success of every employee is at the forefront of what we do and believe. And in joining Murj, you are joining a community that believes in evolution and promotion from within; there is a high degree of opportunity for progression, creativity, and ownership. From your first day at Murj, you are eligible for full medical, dental, and vision insurance along with an open vacation policy, more than 10 annual company holidays, and competitive compensation and equity participation, and a 401(k) after 3 months of service. How We Work at Murj Murj is the right place for people who excel in fast-paced, dynamic environments. Murj embodies a high-performance culture where every team member is expected to exceed expectations and take ownership beyond their role to drive our collective success. Employees should be comfortable working independently and taking initiative to identify and address needs. This proactive approach is essential to thriving at Murj. We believe in working hard together, with a shared sense of purpose and drive. We're not afraid to ask tough questions, and we support each other in reaching for bold new ideas. Let us leave you with this. If this role sounds intriguing - we encourage you to apply. And we encourage applicants to embrace new challenges, as the right fit at Murj is often more about the person and the challenges they seek, not just what they have accomplished in the past. About The Role. Remote Clinical Specialists are essential to Murj's Remote Clinical Services model and directly support high-quality, scalable cardiac device management for our healthcare partners. This role sits at the intersection of clinical expertise, technology, and operational excellence-leveraging advanced knowledge of cardiac electrophysiology, arrhythmia interpretation, and device diagnostics to support patient care through remote monitoring. This role provides clinical cardiac device services to assigned Murj customers in accordance with defined transmission protocols. This work includes alert triage, patient outreach, care interval management, and report preparation. As a Remote Clinical Specialist, you will independently review and interpret cardiac device transmissions within the Murj platform, applying sound clinical judgment to assess findings, determine appropriate next steps, and support timely clinical decision-making. Your work directly impacts patient safety, clinic efficiency, and the overall quality of care delivered through Murj's services. This position requires strong critical-thinking skills, a high level of clinical accountability, and the ability to work autonomously while collaborating closely with internal teams and clinic partners What You'll Do. Provide remote clinical cardiac device services for assigned Murj customers in accordance with defined transmission protocols and clinical workflows Independently review, interpret, and analyze cardiac device transmissions, including ILRs, pacemakers, ICDs, and CRT devices Assess the clinical significance of device findings and determine appropriate actions, including: Immediate clinician escalation, Routine reporting, and No action required Exercise independent clinical judgment when evaluating arrhythmias and device diagnostics, including: Atrial fibrillation burden, Ventricular tachycardia / ventricular fibrillation, Pauses and heart block, and Lead integrity and device performance alerts Triage alerts efficiently and manage workflow priorities Prepare clear, accurate impression reports and recommend plans for clinic review Perform clinic outreach when clinically indicated Support care interval management and lost-to-follow-up workflows Maintain a high level of attention to detail and clinical accuracy while documenting findings and collaborating with Murj customers Work independently and proactively identify and address work that may not be explicitly assigned but is necessary to support patient care and operational success, including: Quality Assurance, New hire mentorship, Education, and mPower program support and mentorship of clinic enrollees What Makes You a Great Fit. Commitment to high-quality, patient-centered care Self-motivated and effective in a remote, work-from-home setting Professional, customer-focused approach with a growth mindset Comfortable in a fast-paced, evolving environment Motivated to grow, take on new challenges, and expand responsibilities Creative problem-solver with practical solutions Strong time-management and organizational skills What You Bring. Education: Minimum of 2 years of postsecondary education required (Bachelor's degree preferred). Experience: Minimum of 2 years of cardiac device, rhythm monitoring, or closely related clinical experience. Licensure & Baseline Certification (required at time of hire - one of the following): Active RN or LVN license, or Certified Rhythm Analysis Technician (CRAT) certification, or equivalent RT(R), CVT, RCIS, RCES, or IBHRE certification (CCDS or CDRMS). Advanced Certification Requirement (required): All hires who do not currently hold an active IBHRE certification (CCDS or CDRMS) must obtain and maintain IBHRE certification within 12-18 months of hire. Technical Expertise: Experience analyzing and interpreting cardiac device diagnostics across Abbott, Biotronik, Boston Scientific, and Medtronic platforms. Nice to Haves. Experience using the Murj application Experience using other software applications is a plus (i.e., PaceArt) Additional certifications, including Certified Cardiographic Technician (CCT), Registered Nurse (RN). Remote monitoring third-party vendor experience with proven success working from home. What Success Looks Like (First 90 Days). High-Level Objectives Priority triage of transmission alerts Interpret transmissions and create reports based on findings with accuracy Process all inbound transmissions When appropriate, create draft impression reports Manage transmission schedules Collaborate with customers to manage lost-to-follow-up patients Contact Clinic as needed Attend any required meetings regarding logistics or account specifics. Collaborate with the clinic to maintain patient data and interval trackers Other duties as assigned (e.g., QA, new hire mentorship, education, mPower support) Travel expectations: 0%: No travel required
    $45k-79k yearly est. Auto-Apply 1d ago
  • Senior Clinical Specialist - Generalist

    Viz.Ai 4.3company rating

    Remote advanced clinical specialist job

    Viz.ai is the pioneer in the use of AI algorithms and machine learning to increase the speed of diagnosis and care across 1,800+ hospitals and health systems in the U.S. and Europe. The AI-powered Viz.ai OneTM is an intelligent care coordination solution that identifies more patients with a suspected disease, informs critical decisions at the point of care, and optimizes care pathways and helps improve outcomes. Backed by real-world clinical evidence, Viz.ai One delivers significant value to patients, providers, and pharmaceutical and medical device companies. The Role: The clinical team serves as the subject matter experts in clinical workflows to incorporate clinical knowledge in our product development and implementation processes. The clinical team builds relationships internally and externally to provide expertise to education and training with respect to specific disease states, workflow integration As we build and scale our company, we are looking for a Clinical Specialist who will: Report directly to the Sr. Director of Clinical Strategy & Care Pathways Serve as the clinical voice and trusted partner to inform product development and drive implementation of Cardiovascular Products in initial pilots and ongoing efforts, if pilots are successful Collaborate with product managers and across the Viz R&D organization to ensure clinical input is incorporated into product development and the voice of the customer is built into all that we do Ensure product meets clinical standards and workflow needs Act as interface between Clinical teams and internal Viz teams Assist in shaping marketing materials to communicate a clear clinical value proposition. Work alongside marketing to bring products to market Partner with cross functional teams to define and shape new and innovative clinical opportunities in order to help achieve product and business goals Develop and implement internal and external toolkits to drive optimization in clinical workflow Collaborate with Customer Success and Data & Analytics to identify KPIs, monitor engagement and performance, provide feedback and data to relevant stakeholders Build strong relationships with external partners to ensure future commercial success You will love this job if: You are passionate about neurology care, critical care, acute workflows You have a deep understanding of clinical workflows in neurology, pulmonary and diagnostic procedures You are outcome driven and focus on moving multiple teams towards the objective You have an entrepreneurial drive and attitude as well as a passion for workflow optimization through delightful product experience You enjoy working across cross functional teams to facilitate clinical knowledge transfer to Commercial, Marketing, and Product Teams. Requirements: Experience with clinical workflows and processes associated with clinical trials 6+ years Clinical experience in Neurology Care plus industry experience (required) Strong understanding of diagnostic medical imaging and workflow utilization Business experience or exposure within a healthcare product company in area of clinical specialty needed, min experience as an advisor or clinical consulting capacity AI Native: You treat AI as a core part of your workflow, using tools like ChatGPT to enhance productivity and output. Bachelor's degree in Nursing or Business Administration or experience in, Healthcare Administration or as a, Registered Diagnostic Cardiac or Vascular Sonographer, or Advanced Practice Provider (NPPA) or other related field Proven ability to manage complex projects and stakeholder needs effectively Excellent written and oral communication skills Ability to travel (30-50%) Why should you join us? If you are looking to make an impact -join our mission. If you want to be a part of an amazing team -our people are the heart of everything we do. If You are a self-starter and naturally motivated. Viz offers competitive benefits, including medical, dental, vision, 401k, generous vacation, and other great benefits to full-time employees. Viz.ai is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Base salary range: Tier 1 (Greater SF/Silicon Valley Bay area)$138,000-162,000 Tier 2 (Greater NYC/NJ/CT Metro/Seattle): $132,000- 155,000 Other: $114,000-$148,000 Total compensation includes base salary + variable +options #LI: GH1 #LI: remote
    $45k-79k yearly est. Auto-Apply 10d ago
  • Clinical Abstraction Specialist

    Health Catalyst 4.7company rating

    Remote advanced clinical specialist job

    Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Job Title: Clinical Abstraction Specialist Team: TEMS (Tech-Enabled Managed Services) Location: US Remote Travel: 0% **This position is currently not eligible for visa sponsorship** Job Summary The Clinical Abstraction Specialist is a skilled professional abstractor responsible for collecting, screening and analyzing data that profiles the appropriateness, utilization management, quality and outcome of patient care provided by the healthcare team. This individual must maintain professional confidentiality and is responsible for the understanding and knowledge of specific regulatory data requirements for the National Surgical Quality Improvement Program (NSQIP). Data abstraction and process improvement will occur concurrently and retrospectively to evaluate the quality of patient care. This individual will be responsible for utilizing clinical expertise to analyze and evaluate medical records and collaborate with physicians and coding staff as appropriate. This individual will possess excellent clinical judgment in the area of related care and outcomes management. What you'll own in this role: The following functions describe the essential duties of this role including but not limited to: Aligns all work and resource management with Health Catalyst's mission, cultural attributes, and operating principles. Obtain certification and maintain American College of Surgeons Certification. Works directly with customers to understand and help achieve goals and expectations. Interacts with the medical staff and other key stakeholders to: educate, obtain and/or provide pertinent information specific to what is required to meet metrics and to provide excellent patient care. May act as a subject matter expert (SME) to assist with escalations and educate external and internal stakeholders. Review, abstract, and evaluate clinical data on a case by case basis in a timely manner. Reviews, validate, and communicate data specific to outliers, failures, opportunities for improvement, and refers cases to appropriate parties for additional review if needed. Maintains knowledge of current regulatory guidelines, definitions of data variables and compliance with data outcomes. May monitor and appropriately query physicians or members of the multi-disciplinary team for documentation to support accuracy or clarity in the medical record. Able to review and abstract medical records within predefined standards as measured by internal and external audits. Provide back up support to other registries as business need arises. Additional duties as required. What you bring to this role: Exceptional organizational skills with attention to detail and ability to prioritize. Must work well independently and remotely. Must work well under constantly changing and stressful situations. Ability to understand and operationalize quality improvement philosophy, principles, and technology. Demonstrated ability in communication, creativity, flexibility, and problem-solving aligned with Health Catalyst operating principles and cultural attributes. Ability to establish partnerships with customers to accomplish the goals of the work. Knowledge of or ability to learn Microsoft Office products including but not limited to Outlook, Excel, Word, etc. Knowledge of or ability to learn how to navigate various databases including but not limited to Epic and ACS NSQIP/IQVIA platforms. Education, Certification/Licenses, & Relevant Experience: Clinical Data Abstraction experience for the National Surgical Quality Improvement Program (NSQIP) Registry is required. Current NSQIP SCR Certification. Current Registered Nurse (RN) license Minimum of three (3) to five (5) years' experience in a clinical setting to include deep clinical knowledge. Information Security and Compliance Responsibilities Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. Adhere to and comply with the organizations Acceptable Use Policy. Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.
    $47k-78k yearly est. Auto-Apply 7d ago
  • Clinical Onboarding Specialist

    Charlie Health

    Remote advanced clinical specialist job

    Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Our workforce is rapidly expanding and subject to changing processes as we scale and adopt cutting edge behavioral health technology. The Clinical Onboarding Specialist manages all aspects of onboarding, from pre boarding communication to launching into client-facing care. This role collaborates with multiple departments to ensure training materials are clinically relevant, impactful, and inclusive of all learning styles. The Clinical Onboarding Specialist is responsible for overseeing new employees integrate into the organization, conducts training sessions, and provides support to ensure a smooth transition for new hires. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities Manages new hire onboarding from preboarding through client-facing care. Support Clinical training efforts, learning the intricacies of your defined Onboarding Cohorts' roles and responsibilities so you can assist as they come up to speed. Assists new hires with completing all necessary steps required to complete Charlie Health's rigorous Clinical onboarding process, stepping in to provide additional direct training and support directly as needed. Maintains regular contact with new hires via all available channels, including email, phone, and text. Assures that onboarding materials are up to date, relevant, and impactful. Works seamlessly with recruiting, onboarding, leadership, regulatory, and HR operations departments to keep them apprised of new hire progress and performance. Conducts periodic audits of employee file data for timeliness and completeness. Maintains strict confidentiality when managing sensitive employee and contractor information. Escalates issues promptly and with diplomacy and discretion. Cultivates positive interpersonal relationships with clinical and administrative leadership as well as external partners. Other duties as assigned. Requirements Bachelor's Degree required 2 years of HR onboarding administration or training experience required HR experience in a clinical setting is highly desirable Excellent verbal and written communication skills Ability to maintain strict confidentiality Detail-oriented Outside the box thinker; excellent at problem solving Familiarity with and willingness to use cloud-based communication software - Google Suite, Slack, Zoom, Dropbox Strong interpersonal, relationship-building and listening skills, with a natural, consultative style Ability to energize, communicate, and build rapport at all levels within an organization Work authorized in the United States and native or bilingual English proficiency Please note that members of this team who live within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work schedule Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.#LI-Remote The total target base compensation for this role will be between $44,000 and $58,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
    $44k-58k yearly Auto-Apply 18d ago
  • Clinical Onboarding Specialist

    Charlie Health Behavioral Health Operations

    Remote advanced clinical specialist job

    Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Our workforce is rapidly expanding and subject to changing processes as we scale and adopt cutting edge behavioral health technology. The Clinical Onboarding Specialist manages all aspects of onboarding, from pre boarding communication to launching into client-facing care. This role collaborates with multiple departments to ensure training materials are clinically relevant, impactful, and inclusive of all learning styles. The Clinical Onboarding Specialist is responsible for overseeing new employees integrate into the organization, conducts training sessions, and provides support to ensure a smooth transition for new hires. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities Manages new hire onboarding from preboarding through client-facing care. Support Clinical training efforts, learning the intricacies of your defined Onboarding Cohorts' roles and responsibilities so you can assist as they come up to speed. Assists new hires with completing all necessary steps required to complete Charlie Health's rigorous Clinical onboarding process, stepping in to provide additional direct training and support directly as needed. Maintains regular contact with new hires via all available channels, including email, phone, and text. Assures that onboarding materials are up to date, relevant, and impactful. Works seamlessly with recruiting, onboarding, leadership, regulatory, and HR operations departments to keep them apprised of new hire progress and performance. Conducts periodic audits of employee file data for timeliness and completeness. Maintains strict confidentiality when managing sensitive employee and contractor information. Escalates issues promptly and with diplomacy and discretion. Cultivates positive interpersonal relationships with clinical and administrative leadership as well as external partners. Other duties as assigned. Requirements Bachelor's Degree required 2 years of HR onboarding administration or training experience required HR experience in a clinical setting is highly desirable Excellent verbal and written communication skills Ability to maintain strict confidentiality Detail-oriented Outside the box thinker; excellent at problem solving Familiarity with and willingness to use cloud-based communication software - Google Suite, Slack, Zoom, Dropbox Strong interpersonal, relationship-building and listening skills, with a natural, consultative style Ability to energize, communicate, and build rapport at all levels within an organization Work authorized in the United States and native or bilingual English proficiency Please note that members of this team who live within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work schedule Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.#LI-Remote The total target base compensation for this role will be between $44,000 and $58,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include other Charlie Health-sponsored benefits. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
    $44k-58k yearly Auto-Apply 18d ago
  • Clinical Specialist - New England

    Noah Homes 4.1company rating

    Remote advanced clinical specialist job

    Who We Are Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications. We are looking for exceptional engineers and key team members. Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen. We are looking for talented, motivated and ambitious team members to revolutionize robotic surgery. About The Team Our Clinical Sales Team is a dynamic and collaborative group committed to revolutionizing the field of robotic surgery by introducing groundbreaking solutions that contribute to improved patient outcomes, enhanced procedural efficiency. From seasoned industry experts to enthusiastic entry-level professionals, we foster an environment where knowledge is shared, and every team member has the opportunity to contribute to our collective success. We collaborate seamlessly with other departments, including engineering, marketing, and product management to ensure that our solutions not only meet the highest clinical standards but also resonate with the market, driving success in the competitive landscape. A Day In The Life Of Our Clinical Specialist: Support live clinical cases across multiple accounts - exercise independent judgment based on your comprehensive understanding of Noah technology, to advise HCPs how to best use the devices while in surgery. Assist with procedural setup and staff education Ensure KPI collection and clinical documentation Partner with Sales and Marketing for account success Contribute to training and onboarding in the field Note: the work will be predominantly intellectual and not standardized on a daily basis. You'll be expected to apply advanced knowledge in learning acquired from a prolonged course of specialized intellectual instruction/study, including training at Noah Medical. About You 1-2 years in a clinical, healthcare, or procedural support role Bachelor's Degree required; advanced degree preferred Comfortable exercising discretion and independent judgment Strong attention to detail and team collaboration Passion for supporting excellent patient care Eager to grow clinical and commercial skills #LI-Remote Benefits & Perks (For Full Time Employees): Competitive Salary Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options Equity & Bonus Program Life Insurance (company paid & supplemental) and Disability insurance Mental health support through medical insurance programs Legal and Pet Insurance 12+ paid holidays, 15-20 days of PTO + sick time Paid parental leave In-office snacks and beverages In-office lunch stipend Learning & Development Opportunities: On-demand online training and book reimbursement Team building and company organized social and celebration events Noah Medical may offer remote, hybrid, or onsite work arrangements within the state of California depending on the specific team and/or role where applicable. Noah Medical is an Equal Opportunity Employer. We celebrate diversity and are committed to ensuring an inclusive environment for our employees. Applicants are considered for all positions without regard to race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, ancestry, age, genetic information, physical or mental disability, marital or protected military or veteran status, or any other consideration made unlawful by federal, state or local laws. Please visit our Careers Page to view our latest openings. NO AGENCIES PLEASE - Please do not outreach to any managers or submit any resumes without a signed agreement from Talent Acquisition. Resumes shared with anyone at Noah Medical without a signed agreement will be considered your gift to us and no fee will be paid.
    $31k-40k yearly est. Auto-Apply 26d ago
  • Senior Knowledge Management Specialist

    Samsara 4.7company rating

    Remote advanced clinical specialist job

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Are you an aspiring Knowledge Management (KM) professional with a passion for managing multiple projects and collaborating with SMEs to develop best-in-class knowledge resources using cutting-edge KM technologies, including AI? Join us as a Knowledge Management Specialist, where you'll create clear, user-friendly documentation and learning materials to support our Sales Support organization. The ideal candidate will have experience in developing and maintaining a technology-centric KM framework for a support ecosystem. As a part of the Sales Support Ops team, you will establish our knowledge base infrastructure, create and manage articles, leverage AI tools, and establish KM KPIs to optimize the impact of the KM program. This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time. You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Establish a scalable infrastructure for Sales Support's knowledge management function- consolidating documentation, streamlining tooling, and formalizing governance Collaborate closely with Sales Ops, Support, Sales, and other GTM stakeholders to gather and translate information into operational agent and AE-facing content Craft clear and concise KB articles to support the refinement and expansion of the KM library, to improve self-service and AI-ingestion Manage the Sales Support knowledge management roadmap and contribute to the completion of projects within the roadmap Assist in monitoring and reporting on KPIs to evaluate KM effectiveness Identify and implement enhancements in our KM processes and technology, guided by KM KPIs and industry best practice Actively participate in technology-driven initiatives, incorporating AI and other innovative solutions Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: Bachelor's degree in a related field 4+ years of knowledge management and technical writing experience creating customer-facing documentation for software or SaaS products as well as creating, capturing, structuring, and maintaining knowledge articles Experience managing complex content projects and cross-functional partnerships, including measurable improvements to customer self-service Experienced in working with knowledge management and ticketing systems Strong interpersonal skills to collaborate with cross-functional teams and to communicate effectively with stakeholders at all levels Adept at managing multiple priorities and embracing change with ease An ideal candidate also has: Familiar with generative AI tools and automation platforms to accelerate content KCS Certified Proficient in Zendesk, JIRA, Confluence, Tableau, or similar tools Experienced in managing knowledge-related projects The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$82,110-$110,400 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
    $82.1k-110.4k yearly Auto-Apply 6d ago
  • Clinical Specialist

    Easterseals Port 4.4company rating

    Remote advanced clinical specialist job

    **Voted Raleigh's Best Nonprofit Organization and Raleigh's Best Mental Health Services two years in a row!** Are you a clinician with a passion for making a real difference in the lives of youth living with mental health challenges and intellectual / developmental disabilities? At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We're seeking a compassionate and creative full-time Clinical Specialist to join our VA REACH team working onsite at our Youth Crisis Therapeutic Home in Culpeper, VA. $7,5000 Sign-on & Retention Bonus Your Role in Our Mission The Clinical Specialist provides clinical and administrative support to the REACH Youth Crisis Therapeutic Home (YCTH) and assists the mobile team as needed. In this role you will conduct assessments and reassessments, deliver crisis prevention and intervention services, and support Behavior Technicians on the floor while maintaining a safe, therapeutic environment for up to six youth. The Clinical Specialist assists the YCTH Supervisor in developing and maintaining clinical and therapeutic integrity to the daily programming such as modifying therapeutic groups and developing therapeutic activities. This is a great opportunity to utilize your creativity! The Clinical Specialist also provides support to leadership through virtual oversight of assessments as needed, provides QMHP-T supervision to Behavior Techs, and participates in the residential on-call rotation. Why Join Us? As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success. Consistent Monday-Friday schedule with your choice of 7:00am-3:00pm, 8:00am-4:00pm, or 9:00am-5:00pm. After training, this role offers the option to work remotely one day per week. Some on-call flexibility is required, with additional stipends provided for on-call coverage. We also offer a full benefits package for benefits-eligible positions. Compensation & Benefits Competitive salary: $60,000 - $70,000 for this full-time, exempt position Generous paid time off and paid holidays Full benefits package including Medical, Dental, and Vision benefits Life and Disability Insurance(company paid) 403(b) Retirement Plan Employee Assistance Program and legal services support Public Service Loan Forgiveness (PSLF) qualifying employer Supervision for licensure Bonus is paid out in three increments: upon successful completion of 90 days, 6 months, and 1 year. What We're Looking For Education: Master's in health, psychology or social work from USDOE or CHEA accredited institution Licensed or License-eligible as a LPC, LCSW, LMFT 3 years of experience with developmental disabilities and mental health populations preferred Experience with crisis prevention and intervention services a plus Valid driver's license, good driving record and current auto insurance Proficiency with EHR systems and Microsoft Suite Ready to Apply? Join a team where work isn't just something you do - it's a purpose. Bring your expertise to a mission that matters. Apply now at *************** PORT.com or send your resume to recruiter@easterseals PORT.com. About Easterseals PORT Health Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia. Easterseals PORT Health is an Inclusive Culture, Diverse Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization. Applicants of all abilities are encouraged to apply!
    $60k-70k yearly 60d+ ago
  • Knowledge Management / Taxonomy Expert (CRM Content)

    Medier

    Remote advanced clinical specialist job

    Medier isn't just a marketing agency-we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns-we deliver results. Our philosophy is simple - hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You're in. Role Purpose As the Knowledge Management / Taxonomy Expert, you will design and maintain the frameworks that make CRM content personalized, localized, and automated at scale. By creating structured taxonomies, reusable content systems, and accessible knowledge bases, you will empower CRM teams worldwide to deliver consistent, high-performing, and compliant campaigns. Key Responsibilities Content Taxonomy & Structure Build and maintain a comprehensive taxonomy of tags, categories, and metadata to organize CRM content. Ensure taxonomy supports personalization, localization, compliance, and efficient content retrieval. Knowledge Base & Governance Develop and manage a global knowledge base containing campaign templates, localization guidelines, and content best practices. Standardize content workflows to ensure scalability and efficiency across regions. Data & Performance Alignment Collaborate with BI and analytics teams to ensure content is tagged for performance tracking and reporting. Use insights to refine taxonomy, identify content gaps, and improve campaign effectiveness. Personalization & Journey Mapping Support personalization initiatives by mapping content assets to player journeys, audience segments, and campaign triggers. Enable scalable customization without compromising consistency. Collaboration & Accessibility Ensure global and local CRM teams can easily find, reuse, and adapt content assets. Partner with automation and tech teams to integrate taxonomy into CRM platforms and tools. Requirements Experience in knowledge management, taxonomy design, or content operations (CRM or marketing preferred). Strong understanding of metadata, tagging systems, and content governance. Familiarity with CRM tools, campaign automation platforms, and data-driven marketing. Excellent organizational skills and ability to balance detail with scalability. Collaborative mindset with experience working across marketing, data, and tech teams. Why This Role Matters This role is the engine behind content at scale: you'll ensure that every CRM message, whether global or local, is easy to find, adapt, measure, and personalize. By building the structures and systems that underpin CRM operations, you'll enable teams worldwide to focus on creativity and impact, while ensuring consistency, compliance, and efficiency. Reshape marketing with us. Let's work! By submitting your application, you agree to our Privacy Policy.
    $54k-82k yearly est. Auto-Apply 56d ago
  • Knowledge Management Specialist (contract)

    Playstation 4.8company rating

    Remote advanced clinical specialist job

    Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Knowledge Management Specialist (contract) Remote, USA* About the Role We are seeking a proactive and detail-oriented Knowledge Management Specialist to support the development, implementation, and continuous improvement of our global knowledge management strategy. This role is critical in ensuring the effective use of ServiceNow as our central knowledge platform, enhancing self-service capabilities, and improving service delivery outcomes across the organization. You will be responsible for managing day-to-day operational KM tasks, driving content quality and adoption, and collaborating with internal stakeholders and content owners to manage knowledge operations, monitor performance metrics, and drive continuous improvement efforts aligned with organizational goals. Key Responsibilities Knowledge Management Operations Administer and maintain knowledge bases within ServiceNow, ensuring compliance with KM processes, governance, and lifecycle standards. Monitor article performance, usage trends, and feedback to inform content improvements and identify knowledge gaps. Coordinate regular reviews of articles with content owners to improve accuracy, relevance, and usability. Support training and onboarding of knowledge contributors and users. Ensure taxonomy, tagging, and metadata standards are consistently applied. Stakeholder Engagement Act as a point of contact for knowledge contributors and help facilitate training and support. Partner with service teams to encourage adoption of KM best practices. Organize and lead knowledge review sessions and governance forums with content owners. Provide data-driven insights and recommendations to improve adoption, quality, and user satisfaction. ServiceNow Expertise Support enhancements, integrations, and automation opportunities related to knowledge management. Participate in UAT (user acceptance testing) and feedback loops for KM-related ServiceNow updates. Continuous Improvement Track and report on key KM metrics and KPIs (e.g., article reuse rate, deflection rate, contributor activity). Generate reports and dashboards to track key KM performance indicators (e.g., article usage, deflection rate, contribution metrics). Identify process improvement opportunities and contribute to the evolution of the KM strategy. Stay current with KM industry trends, best practices, and innovations to bring new ideas into the organization. Qualifications Required: Bachelor's degree in Information Management, Library Science, Business, IT, or related field. 5+ years of experience in a Knowledge Management role, preferably in a global or enterprise environment. Strong hands-on experience with ServiceNow Knowledge Management. Demonstrated success in stakeholder engagement and cross-functional collaboration. Excellent communication, facilitation, and interpersonal skills. Analytical mindset with experience using data to drive decisions and improvements. Preferred: Exposure to change management, organizational learning, or user experience (UX) principles. Experience with ServiceNow EC Pro, particularly in supporting knowledge management processes, content lifecycle workflows, and user engagement strategies. *SIE can not accommodate remote work in the following states: Alaska, Hawaii, Montana, Idaho, Wyoming and North Dakota Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, working with our partners, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below, this is an hourly rate.$50-$70 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
    $79k-119k yearly est. Auto-Apply 12d ago
  • Clinical Review Nurse - Remote

    Arc Group 4.3company rating

    Remote advanced clinical specialist job

    Job DescriptionCLINICAL REVIEW NURSE - REMOTE ARC Group has multiple positions open for Clinical Review Nurses! These positions are 100% remote. These are direct hire FTE positions with salary, benefits, etc. This is a fantastic opportunity to join a dynamic and well-respected organization offering tremendous career growth potential. At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply. 100% REMOTE! Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering). SUMMARY STATEMENT The Clinical Review Nurse is responsible for reviewing and making medical determinations as to the validity of health claims and levels of payment in meeting national and local policies as well as accepted medical standards of care. The incumbent applies clinical knowledge to assess the medical necessity, level of services and appropriateness of care which may include cases requiring prior authorization, complex pre-payment medical review or post-payment medical review. ESSENTIAL DUTIES & RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This list of essential job functions is not exhaustive and may be supplemented as necessary. 90% of time will be spent on one or more of the following activities depending on assignments: Review and analyze pre and post pay complex health care claims from a medical perspective, inclusive of prior authorization: Perform clinical review work as assigned; may provide guidance to other team members and accurately interpret and apply broad CMS guidelines to specific and highly variable situations. Conduct review of claim data and medical records to make clinical decisions on the coverage, medical necessity, utilization and appropriateness of care per national and local policies, as well as accepted medical standards of care. Review provider practices and identify issues of concern, overpayment and need for corrective action as necessary; includes surfacing potential fraud and abuse or practice concerns. May develop recommendations for further corrective action based on medical review findings. May refer for review, or implement, corrective action related to medical review activities. May process claims and complete project work in the appropriate computer system(s). The remaining 10% of time will be spent on the following activities depending on assignments: Identify providers needing education and individually educate providers who are subject to medical review processes: Initiate or participate in provider teaching activities, creating written teaching material, providing one on one education or education to a group as a result of a medical review (e.g., probe, progressive corrective action, consent, etc.) or appeal. This may involve discussion with CMS leaders and leaders in the provider community. Participate in special projects as assigned. REQUIRED QUALIFICATIONS * Valid nursing degree * 2 years' clinical experience * Excellent written and oral communication skills * Demonstrated experience with evaluating medical and health care delivery issues (e.g., Inpatient Rehab Facility) * Strong computer skills to include Microsoft Office proficiency * Valid unrestricted Registered Nurse (RN) license PREFERRED QUALIFICATIONS * Inpatient Rehabilitation Facility Experience * Bachelor of Science in Nursing (BSN) * Insurance industry experience * Certified Coder ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position is offered with no fee to candidate.
    $52k-76k yearly est. 14d ago
  • NP for Surgical Specialist Clinic

    Ohiohealth 4.3company rating

    Advanced clinical specialist job in Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** M-F, 8-5 Seeing primarily follow up surgery patients The ideal candidate will have advanced practice experience in pre/post operative care and/or wound care. The Advanced Practice Provider (APP), Physician Assistant (PA), or Advanced Practice Registered Nurse (APRN) including Clinical Nurse Specialist (CNS) or Nurse Practitioner (NP), work in collaboration with the physician primarily in the hospital-based inpatient setting caring for acute, chronically ill, or injured patients. May perform various levels of invasive procedures. **Responsibilities And Duties:** Works under direction and in consultation/collaboration with physician and may perform services authorized by the supervising/collaborating physician that are part of the physician's normal course of practice and expertise. Promotes quality outcomes and initiatives. Must have a Supervision Agreement (SA) or Standard Care Arrangement (SCA) with a physician in like practice. Practices within applicable state laws, appropriate boards, and in accordance with his/her/their SA/SCA and delineation of privileges. **Minimum Qualifications:** Master's Degree (Required) BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing **Additional Job Description:** **MINIMUM QUALIFICATIONS** Must have a current Physician Assistant License to practice in Ohio and maintain this from the State Medical Board of Ohio. Must have and maintain a current Certification from the national certifying body National Commission on Certification of Physician Assistants (NCCPA). **OR** Must have a current APRN license to practice from the Ohio Board of Nursing and maintain this licensure from the State Nursing Board of Ohio. Must have and maintain current Certification from a national certifying body American Nurses Credentialing Center (ANCC), American Association of Nurse Practitioners (AANP), or American Association of Critical-Care Nurses (AACN). **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Surgical Specialists Doctors Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $53k-67k yearly est. 41d ago

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