Medical Receptionist jobs at Advanced Dermatology And Cosmetic Surgery - 679 jobs
Medical Central Scheduling Specialist - Remote
Qualderm Partners 3.9
Oak Brook, IL jobs
Job Description
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly 17d ago
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Medical Secretary (Float Pool)
Midwest Orthopaedics at Rush 3.9
Chicago, IL jobs
It's the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News & World Report. Founded in 2003, MOR is comprised of internationally-renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics.
Ready to join in? We are looking for a full-time Medical Secretary to join our team in Chicago, IL near the Illinois Medical District. This role will be responsible for providing coverage to physician's office as needed. Function as a liaison between patients, families, and clinical staff and provide administration support. The ideal candidate will exhibit high standards, excellent communication and multi-tasking skills, exceptional time-management and organization capabilities, and have an ability to take initiative.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Functions as a liaison between patients, physician practices, internal departments, hospitals and other organizations.
Close collaboration with the physician and staff.
Prepares the charts for clinic day.
Interface with surgery scheduler as needed.
Educates patients on the logistics of surgery; location, time, what to bring and how to prepare.
Completes correspondence including faxing, mailing, work comp reports, draft letters, and maintenance of medical appointment schedules for the practice.
Responsible for assisting to organize any meetings, private records reviews and depositions for assigned physician.
Represents physicians by screening incoming telephone calls; recording and transmitting messages; receiving/announcing scheduled attorneys, salespeople and/or visitors. Screen potential patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc.
Organize and maintain the practice calendar.
EDUCATION AND/OR EXPERIENCE
High school diploma or general education degree (GED)
Healthcare experience preferred.
Strong interpersonal, customer service and communication skills within the team and to patients
Proficient in Microsoft Office, emphasis on word, excel, and outlook.
Ability to multitask in a fast-paced environment including problem solving, decision making, strategic thinking, planning, and communication.
Superior organization skills
Flexible and readily available
What's in it for you? MOR offers their employees a comprehensive compensation and benefits package.
Pay Range: $23.00 - $25.00 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package.
Quarterly bonus opportunity.
Medical, Dental and Vision Insurance.
Paid Time Off and Paid Holidays.
Company-paid life and long-term disability insurance.
Voluntary life, AD&D, and short-term disability insurance.
Critical Illness and Accident Insurance.
401(k) Savings Plan.
401(k) Employer Contribution.
Pet Insurance.
Commuter Benefits.
Employee Assistance Program (EAP).
Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
HSA Employer Contribution (when enrolled in a HDHP).
Tuition Reimbursement.
Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana.
Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we're all about.
$23-25 hourly 7d ago
Medical Receptionist- Morris Illinois
AFC Urgent Care 4.2
Hinsdale, IL jobs
Job DescriptionLocation - Morris, IL
Greet patients with great customer service
Answer phone calls and patient questions in a friendly and helpful tone
Provide patients with initial paperwork and obtain copies of insurance and identification cards
Assist patients with follow-up appointments, and fulfill medical documentation requests
Willing to be cross-trained and perform other duties for other roles in the clinic such as a medical assistant
Perform opening and closing procedures and duties
Qualifications
High School Diploma or GED required
Previous medical office experience preferred
Knowledge of Experity EMR preferred
Weekday, Weekend and Holiday work availability
While performing the duties of this job, the employee is regularly required to sit and frequently required to walk for long periods of time
Potential exposure to potentially infectious materials and chemicals
Benefits
PTO
Health insurance
$34k-39k yearly est. 8d ago
Medical Receptionist- Morris Illinois
Afc Urgent Care 4.2
Hinsdale, IL jobs
Greet patients with great customer service
Answer phone calls and patient questions in a friendly and helpful tone
Provide patients with initial paperwork and obtain copies of insurance and identification cards
Assist patients with follow-up appointments, and fulfill medical documentation requests
Willing to be cross-trained and perform other duties for other roles in the clinic such as a medical assistant
Perform opening and closing procedures and duties
Qualifications
High School Diploma or GED required
Previous medical office experience preferred
Knowledge of Experity EMR preferred
Weekday, Weekend and Holiday work availability
While performing the duties of this job, the employee is regularly required to sit and frequently required to walk for long periods of time
Potential exposure to potentially infectious materials and chemicals
Benefits
PTO
Health insurance
American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.
$34k-39k yearly est. Auto-Apply 60d+ ago
Medical Central Scheduling Specialist - Remote
Qualderm Partners 3.9
Lombard, IL jobs
Job Description
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly 17d ago
"Urgent Care Marketing: Drive Patient Engagement and Boost Growth!"
Afc Urgent Care 4.2
Naperville, IL jobs
Company Overview: Our reputable urgent care facility is committed to providing convenient and high-quality healthcare services to our community. We prioritize accessibility, efficiency, and exceptional patient experiences. As we continue expanding our services and reach, we seek a talented and dedicated Marketing Specialist to join our team and help us effectively promote our urgent care services. Job Summary: The Marketing Specialist for our urgent care facility will play a key role in developing and implementing strategic marketing initiatives. Your primary objective will be to increase patient awareness, enhance our brand presence, and drive patient engagement. The successful candidate will possess a strong background in healthcare marketing, a creative mindset, and the ability to thrive in a fast-paced environment. Responsibilities: · Develop and execute comprehensive marketing strategies to promote our urgent care services and increase patient acquisition.· Conduct market research to identify trends, competitors, and opportunities for differentiation. · Create compelling marketing campaigns across multiple channels, including digital, social media, print, and traditional advertising. · Manage and optimize our online presence, including the website, social media platforms, online directories, and review sites.· Collaborate with internal teams to develop engaging content for marketing materials, blog posts, newsletters, and press releases. · Plan and coordinate community outreach events, health fairs, and partnerships to raise awareness of our urgent care services. · Monitor and analyze marketing performance metrics to measure campaign effectiveness and make data-driven decisions. · Stay updated with industry trends, emerging marketing strategies, and technological advancements with cross-functional teams, including providers, administrators, and operational staff, to align marketing strategies with business objectives. · Maintain and strengthen relationships with referral sources, community organizations, and key stakeholders. · Monitor industry regulations and compliance requirements related to marketing activities. · Build and maintain relationships with local law firms, employers, insurance companies, and referral sources in the workers' compensation and personal injury space to expand our network and drive patient referrals. Qualifications: · Proven experience in marketing roles, preferably within the healthcare industry. · Strong understanding of marketing principles, strategies, and tactics. · Proficiency in digital marketing platforms, social media management, and content creation. · Excellent written and verbal communication skills. · Creative thinker with the ability to generate innovative ideas and campaigns · Strong analytical skills and the ability to interpret data to drive marketing decisions · Exceptional organizational and project management abilities · Knowledge of healthcare industry regulations and compliance considerations is preferred.
American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.
$42k-48k yearly est. Auto-Apply 60d+ ago
Receptionist - Genesis Medical Center Aledo - PRN
Regional Health Services of Howard County 4.7
Aledo, IL jobs
Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! Join the MercyOne Family! We are looking to hire a Clinic Receptionist! The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.
Position Title: Clinic Receptionist
Job Duties:
* Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions
* Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
* Answer phone calls and direct them appropriately.
* Schedule appointments according to office guidelines.
* Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
* Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Schedule:
* PRN; Scheduled as needed
General Requirements
* High School diploma or equivalent required
* Must be comfortable operating in a collaborative, shared leadership environment.
* Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
* Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$29k-34k yearly est. 7d ago
PRN Front Office
Radiology Partners 4.3
Geneva, IL jobs
RAYUS now offers DailyPay! Work today, get paid today!
is $16.13- $23.27 based on direct and relevant experience.
RAYUS Radiology is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams. In this role you will travel to multiple CDI locations in the market, and be eligible for a shift differential. You'll be part of a team providing a wide range of screening, diagnostic and interventional procedures with compassion and integrity to ensure the highest quality, access, service and value to our patients, referring providers and partners. You will play an important part in that process by actively listening to patients' needs, and showing empathy to every patient you speak with.
This is a Temporary/PRN position.
Essential Duties:
(65%) Registration
Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
Answers phones and handles calls in an efficient and friendly manner
Fields calls appropriately for center associates
Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
Follows-up on any unread exams
Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
Orders office supplies as needed
Maintains supply of patient information sheets
Pushes imaging via electronic interfaces
Completes confirmation calls and provides preparation instructions to patients
Faxes reports, billing information, and medical release forms as requested
(25%) Scheduling & Insurance
Schedules patients and enters orders
Maintains an up-to-date and accurate database on all current and potential referring physicians
Accurately maintains patient records within radiology information system (RIS)
Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate
Maintains accurate pending-scheduling list
Checks all exams for pre-certification with patient's insurance company
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(10%) Performs other duties as assigned
$30k-36k yearly est. 16h ago
OR Pavilion Scheduling Specialist, Full-time, Rotating
Northwestern Medicine 4.3
Chicago, IL jobs
is $24.47 - $33.03 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Benefits:
* $10,000 Tuition Reimbursement per year ($5,700 part-time)
* $10,000 Student Loan Repayment ($5,000 part-time)
* $1,000 Professional Development per year ($500 part-time)
* $250 Wellbeing Fund per year ($125 for part-time)
* Matching 401(k)
* Excellent medical, dental and vision coverage
* Life insurance
* Annual Employee Salary Increase and Incentive Bonus
* Paid time off and Holiday pay
Description
Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department.
The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments.
Responsibilities:
Scheduling Functions:
* Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines.
* Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s).
* Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow.
* Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate.
* Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs.
* Establish and maintain effective working relationships with physicians, nursing, staff, and management.
* Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines.
* Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes.
* Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule.
* Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner.
* Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed.
Control Desk Functions:
* Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients.
* Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC).
* Effectively communicates information with other departments, staff, management and physicians.
* Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols.
* Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events.
* Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met.
* Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements.
* Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area.
* Accurately completes operating room assignments/on-call assignments for the required staff.
* Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our NM AIDET communication tool which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you).
* Screens all phone call requests for patient information and refers to appropriate staff.
* Enters facility work orders and supply order when required by assigned department.
* Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed.
* Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments.
* Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager.
Patient Registration Functions and Pavilion Communications:
* Patient Tracking System - checks patients in and enters next days cases into system
* Registration forms:
* Patient Information Complete
* Hospital Consent
* Advance Directives
* Medicaid
* Medicare
* HIPAA/Privacy
* Communicate patient/family information to ASU and OR staff
* Provide assistance/directions to volunteers
* Ensure patient charts are together for the next day
* Order unit supplies
* Maintain waiting room area/coffee & vending machine area - supplies for visitors
* Other patient registration functions and unit communications as needed
Pavilion Communication and Coordination Functions:
* Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation
* Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients
* Maintains and updates Nursing Staff Directory (address and home/cell phone numbers)
* Maintains and updates triage list
* Enters broken equipment into data base for repair and ensures broken pagers are replaced
* Facilitates communication between OR / Pre & Post-op / CSS departments
* Receives and directs calls from physician offices and patients
* Other unit communication coordination functions as needed
Customer Service Functions:
* Visitor & Vendor coordination
* Maintain Visitor/Vendor Sign in & out book
* Ensure all Visitor/Vendors have badges
* Confirm access approvals in place according to policies
* Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed).
* Coordinate scrub attire/lockers as needed
* Maintain access approval paperwork for Vendors / Visitors
* Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery
* Family and significant others
* Give directions as needed to lounge/cafeterias, etc.
* Convey messages to nursing staff/CCs as needed
* Other Departments:
* Assist Hospital Transportation staff in checking off / picking up specimens
* Offer assistance/directions to others
* Other customer service functions as needed
Administrative Support:
* Orders unit supplies
* Assists manager and ORSCs with scheduling of conference room, meetings
* Maintains locker data base
* Support nursing staff scheduling using hospital dedicated scheduling system
* Other administrative support as needed
OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area.
Additional Responsibilities and Qualifications:
* Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction.
Qualifications
Required:
* High school diploma or equivalent.
* 3-5 years of relevant surgery scheduling or related work experience.
* Knowledge/certification completion of medical and scheduling terminology.
* Basic personal computer knowledge.
Preferred:
* College level experience.
* Previous hospital and team work group experience.
* Customer Service experience.
* EPIC Intraop scheduling experience.
* Strong organizational skills, and proficiency with computers, and business office equipment.
Equal Opportunity
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$24.5-33 hourly 60d+ ago
Medical Secretary
Illinois Bone and Joint Institute 3.9
Arlington Heights, IL jobs
Full-time Description
Responsibilities
Schedule appointments for office visits, surgeries, diagnostic tests, attorneys (depositions), meetings, IME's and others in an efficient and timely manner
Verify insurance benefits, pre-certify procedures, and provide data needed by third parties to ensure patient services are reimbursed per fee schedule
Prepare patient charts for office visits with all patient medical test results, operative reports, and/or other documentation pertinent to the patient visit
Triaging and responding to patient phone calls, including pre and post-operative surgical patients
Coordinating patient care information with other health care providers.
Documenting information in patient records
Gathering and managing necessary documents (i.e. medical record, test results)
Requirements
2-3 years of relevant medical experience
Must be available to work a flexible schedule to meet the demands of a changing scheduling environment and accommodate the needs of the practice
Medical Assistant certification is a plus
Able to multi-task and work in a fast-paced environment.
Communicate effectively verbally and in writing to document/record information.
Strong interpersonal skills
able to work well and communicate professionally with physicians, patients and staff in all levels of the organization
Able to develop constructive and cooperative working relationships with others and maintain them over time
Capable of prioritizing and organizing information to achieve a smooth flow of tasks.
Able to utilize electronic medical records in an efficient manner
Salary Description 21.00- 25.00
$27k-32k yearly est. 60d+ ago
Medical Receptionist / Front Desk
Fyzical Therapy and Balance Centers 3.7
Sullivan, IL jobs
Job DescriptionNo experience necessary for this entry-level MedicalReceptionist / Front Desk position with FYZICAL at our Sullivan, IL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.
Your future looks bright with FYZICAL! Apply for our MedicalReceptionist / Front Desk job opening today!
If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our MedicalReceptionist / Front Desk position!
In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.
Say yes to a bright future! Apply for this outstanding MedicalReceptionist / Front Desk job opening today!Responsibilities
Skilled at handling incoming calls
Strong communication skills required
Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
Competent phone skills
MS Suite familiarity, including Instant Messenger, Excel, and Word
Able to effectively communicate with others
Basic computer skills including email navigation and downloading/uploading files
Familiarity with principles of Excel; able to use Word and Instant Messenger
Required Skills
H.S. grad or equivalent
Authorization to work in the U.S. required
High school diploma or GED
Must be authorized to work in the U.S.
$24k-30k yearly est. 8d ago
Medical Receptionist
Epic Health System LLC 4.3
Cicero, IL jobs
Job Description
MedicalReceptionist
Create Unforgettable First Impressions at EPIC Health
At EPIC Health, we believe every patient interaction starts with you. As a MedicalReceptionist, you'll be the welcoming face that sets the tone for an exceptional healthcare experience. Your role is vital in creating a positive, patient-centered atmosphere while ensuring the smooth operation of our front desk. If you're organized, tech-savvy, and committed to delivering unmatched service, we'd love to have you on our team.
What You'll Do
Patient Experience
Greet patients warmly, creating a sense of value and community.
Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns.
Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs.
Troubleshoot patient issues and escalate concerns to the appropriate team members, such as the office manager, physician, or billing department.
Front Desk Operations
Perform all opening and closing tasks for the front desk and lobby, including: Printing patient demographics and schedules.
Filing necessary paperwork.
Maintaining a clean and organized lobby area.
Manually check in patients unable to use virtual systems, ensuring everyone feels supported.
Collaboration and Teamwork
Communicate efficiently with team members to provide updates on patient arrivals, delays, or other on-site needs.
Foster an atmosphere of teamwork, contributing to the overall success of the office.
What You Bring
Qualifications
Experience: At least 1 year in a customer service role. Preferred previous experience in a medical office setting
Focus: A patient-centered approach, ensuring every guest feels welcome and valued.
Skills:
Strong verbal communication abilities.
Proficiency with computers and technology or the ability to quickly learn.
Exceptional organizational and multitasking skills.
Additional Information
May be required to travel to any of our current locations as needed.
Why Join EPIC Health?
At EPIC Health, we empower our team to deliver exceptional care and service in a supportive, mission-driven environment.
What We Offer
Competitive Pay - Your expertise matters, and we reward it.
Comprehensive Benefits - Health, vision, dental, disability, and life insurance.
401(k) Retirement Plan - Invest in your future.
Paid Time Off and Holiday Pay - Balance your career and personal life.
Professional Development - Expand your skills with ongoing training.
Supportive Work Environment - Join a team that's committed to your success and well-being.
Ready to Make an Impact?
If you're passionate about delivering excellent service and creating memorable patient experiences, we'd love to meet you.
Apply today and help shape the future of patient care at EPIC Health!
Visit ************** to learn more.
* Background checks are required for this role.
$25k-30k yearly est. 15d ago
Medical Receptionist
Epic Health System LLC 4.3
Cicero, IL jobs
MedicalReceptionist
Create Unforgettable First Impressions at EPIC Health
At EPIC Health, we believe every patient interaction starts with you. As a MedicalReceptionist, you'll be the welcoming face that sets the tone for an exceptional healthcare experience. Your role is vital in creating a positive, patient-centered atmosphere while ensuring the smooth operation of our front desk. If you're organized, tech-savvy, and committed to delivering unmatched service, we'd love to have you on our team.
What You'll Do
Patient Experience
Greet patients warmly, creating a sense of value and community.
Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns.
Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs.
Troubleshoot patient issues and escalate concerns to the appropriate team members, such as the office manager, physician, or billing department.
Front Desk Operations
Perform all opening and closing tasks for the front desk and lobby, including: Printing patient demographics and schedules.
Filing necessary paperwork.
Maintaining a clean and organized lobby area.
Manually check in patients unable to use virtual systems, ensuring everyone feels supported.
Collaboration and Teamwork
Communicate efficiently with team members to provide updates on patient arrivals, delays, or other on-site needs.
Foster an atmosphere of teamwork, contributing to the overall success of the office.
What You Bring
Qualifications
Experience: At least 1 year in a customer service role. Preferred previous experience in a medical office setting
Focus: A patient-centered approach, ensuring every guest feels welcome and valued.
Skills:
Strong verbal communication abilities.
Proficiency with computers and technology or the ability to quickly learn.
Exceptional organizational and multitasking skills.
Additional Information
May be required to travel to any of our current locations as needed.
Why Join EPIC Health?
At EPIC Health, we empower our team to deliver exceptional care and service in a supportive, mission-driven environment.
What We Offer
Competitive Pay - Your expertise matters, and we reward it.
Comprehensive Benefits - Health, vision, dental, disability, and life insurance.
401(k) Retirement Plan - Invest in your future.
Paid Time Off and Holiday Pay - Balance your career and personal life.
Professional Development - Expand your skills with ongoing training.
Supportive Work Environment - Join a team that's committed to your success and well-being.
Ready to Make an Impact?
If you're passionate about delivering excellent service and creating memorable patient experiences, we'd love to meet you.
Apply today and help shape the future of patient care at EPIC Health!
Visit ************** to learn more.
* Background checks are required for this role.
$25k-30k yearly est. Auto-Apply 13d ago
Medical Receptionist / Front Desk
Fyzical Therapy and Balance Centers 3.7
Geneva, IL jobs
Job DescriptionNo experience necessary for this entry-level MedicalReceptionist / Front Desk position with FYZICAL at our Geneva, IL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.
Your future looks bright with FYZICAL! Apply for our MedicalReceptionist / Front Desk job opening today!
If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our MedicalReceptionist / Front Desk position!
In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.
Say yes to a bright future! Apply for this outstanding MedicalReceptionist / Front Desk job opening today!Responsibilities
Skilled at handling incoming calls
Strong communication skills required
Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
Competent phone skills
MS Suite familiarity, including Instant Messenger, Excel, and Word
Able to effectively communicate with others
Basic computer skills including email navigation and downloading/uploading files
Familiarity with principles of Excel; able to use Word and Instant Messenger
Required Skills
H.S. grad or equivalent
Authorization to work in the U.S. required
High school diploma or GED
Must be authorized to work in the U.S.
$25k-31k yearly est. 9d ago
Medical Receptionist / Front Desk
Fyzical Therapy and Balance Centers 3.7
Plainfield, IL jobs
Job DescriptionNo experience necessary for this entry-level MedicalReceptionist / Front Desk position with FYZICAL at our Plainfield, IL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.
Your future looks bright with FYZICAL! Apply for our MedicalReceptionist / Front Desk job opening today!
If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our MedicalReceptionist / Front Desk position!
In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.
Say yes to a bright future! Apply for this outstanding MedicalReceptionist / Front Desk job opening today!Responsibilities
Skilled at handling incoming calls
Strong communication skills required
Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
Competent phone skills
MS Suite familiarity, including Instant Messenger, Excel, and Word
Able to effectively communicate with others
Basic computer skills including email navigation and downloading/uploading files
Familiarity with principles of Excel; able to use Word and Instant Messenger
Required Skills
H.S. grad or equivalent
Authorization to work in the U.S. required
High school diploma or GED
Must be authorized to work in the U.S.
$25k-31k yearly est. 23d ago
OR Pavilion Scheduling Specialist, Full-time, Rotating
Northwestern Memorial Healthcare 4.3
Chicago, IL jobs
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?Job Description
Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department.
The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments.
Responsibilities:
Scheduling Functions:
Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines.
Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s).
Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow.
Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate.
Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs.
Establish and maintain effective working relationships with physicians, nursing, staff, and management.
Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines.
Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes.
Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule.
Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner.
Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed.
Control Desk Functions:
Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients.
Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC).
Effectively communicates information with other departments, staff, management and physicians.
Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols.
Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events.
Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met.
Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements.
Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area.
Accurately completes operating room assignments/on-call assignments for the required staff.
Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our
NM AIDET communication tool
which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you).
Screens all phone call requests for patient information and refers to appropriate staff.
Enters facility work orders and supply order when required by assigned department.
Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed.
Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments.
Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager.
Patient Registration Functions and Pavilion Communications:
Patient Tracking System - checks patients in and enters next days cases into system
Registration forms:
Patient Information Complete
Hospital Consent
Advance Directives
MedicaidMedicare
HIPAA/Privacy
Communicate patient/family information to ASU and OR staff
Provide assistance/directions to volunteers
Ensure patient charts are together for the next day
Order unit supplies
Maintain waiting room area/coffee & vending machine area - supplies for visitors
Other patient registration functions and unit communications as needed
Pavilion Communication and Coordination Functions:
Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation
Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients
Maintains and updates Nursing Staff Directory (address and home/cell phone numbers)
Maintains and updates triage list
Enters broken equipment into data base for repair and ensures broken pagers are replaced
Facilitates communication between OR / Pre & Post-op / CSS departments
Receives and directs calls from physician offices and patients
Other unit communication coordination functions as needed
Customer Service Functions:
Visitor & Vendor coordination
Maintain Visitor/Vendor Sign in & out book
Ensure all Visitor/Vendors have badges
Confirm access approvals in place according to policies
Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed).
Coordinate scrub attire/lockers as needed
Maintain access approval paperwork for Vendors / Visitors
Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery
Family and significant others
Give directions as needed to lounge/cafeterias, etc.
Convey messages to nursing staff/CCs as needed
Other Departments:
Assist Hospital Transportation staff in checking off / picking up specimens
Offer assistance/directions to others
Other customer service functions as needed
Administrative Support:
Orders unit supplies
Assists manager and ORSCs with scheduling of conference room, meetings
Maintains locker data base
Support nursing staff scheduling using hospital dedicated scheduling system
Other administrative support as needed
OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area.
Additional Responsibilities and Qualifications:
Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction.
Qualifications
Required:
High school diploma or equivalent.
3-5 years of relevant surgery scheduling or related work experience.
Knowledge/certification completion of medical and scheduling terminology.
Basic personal computer knowledge.
Preferred:
College level experience.
Previous hospital and team work group experience.
Customer Service experience.
EPIC Intraop scheduling experience.
Strong organizational skills, and proficiency with computers, and business office equipment.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$30k-35k yearly est. 22d ago
OR Pavilion Scheduling Specialist, Full-time, Rotating
Northwestern Memorial Healthcare 4.3
Chicago, IL jobs
Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department.
The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments.
Responsibilities:
Scheduling Functions:
Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines.
Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s).
Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow.
Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate.
Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs.
Establish and maintain effective working relationships with physicians, nursing, staff, and management.
Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines.
Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes.
Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule.
Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner.
Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed.
Control Desk Functions:
Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients.
Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC).
Effectively communicates information with other departments, staff, management and physicians.
Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols.
Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events.
Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met.
Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements.
Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area.
Accurately completes operating room assignments/on-call assignments for the required staff.
Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our
NM AIDET communication tool
which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you).
Screens all phone call requests for patient information and refers to appropriate staff.
Enters facility work orders and supply order when required by assigned department.
Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed.
Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments.
Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager.
Patient Registration Functions and Pavilion Communications:
Patient Tracking System - checks patients in and enters next days cases into system
Registration forms:
Patient Information Complete
Hospital Consent
Advance Directives
MedicaidMedicare
HIPAA/Privacy
Communicate patient/family information to ASU and OR staff
Provide assistance/directions to volunteers
Ensure patient charts are together for the next day
Order unit supplies
Maintain waiting room area/coffee & vending machine area - supplies for visitors
Other patient registration functions and unit communications as needed
Pavilion Communication and Coordination Functions:
Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation
Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients
Maintains and updates Nursing Staff Directory (address and home/cell phone numbers)
Maintains and updates triage list
Enters broken equipment into data base for repair and ensures broken pagers are replaced
Facilitates communication between OR / Pre & Post-op / CSS departments
Receives and directs calls from physician offices and patients
Other unit communication coordination functions as needed
Customer Service Functions:
Visitor & Vendor coordination
Maintain Visitor/Vendor Sign in & out book
Ensure all Visitor/Vendors have badges
Confirm access approvals in place according to policies
Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed).
Coordinate scrub attire/lockers as needed
Maintain access approval paperwork for Vendors / Visitors
Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery
Family and significant others
Give directions as needed to lounge/cafeterias, etc.
Convey messages to nursing staff/CCs as needed
Other Departments:
Assist Hospital Transportation staff in checking off / picking up specimens
Offer assistance/directions to others
Other customer service functions as needed
Administrative Support:
Orders unit supplies
Assists manager and ORSCs with scheduling of conference room, meetings
Maintains locker data base
Support nursing staff scheduling using hospital dedicated scheduling system
Other administrative support as needed
OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area.
Additional Responsibilities and Qualifications:
Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction.
Qualifications
Required:
High school diploma or equivalent.
3-5 years of relevant surgery scheduling or related work experience.
Knowledge/certification completion of medical and scheduling terminology.
Basic personal computer knowledge.
Preferred:
College level experience.
Previous hospital and team work group experience.
Customer Service experience.
EPIC Intraop scheduling experience.
Strong organizational skills, and proficiency with computers, and business office equipment.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$30k-35k yearly est. 20d ago
Medical Central Scheduling Specialist
Qualderm Partners 3.9
Chicago, IL jobs
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly Auto-Apply 60d+ ago
Front Desk Coordinator - Round Lake Beach, IL
The Joint Chiropractic 4.4
Round Lake, IL jobs
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Thursday and Friday; 930 am- 7:00 pm, Saturday 930 am - 4pm *
Need Urgently *
PTO
Pay Range $16/hr -$18/hr Depending on Experience + BONUS Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
What You Will Do at ODM: Office: Fiscal Operations Bureau: Medicaid Budget Director Classification: Health Services Policy Specialist (PN 20099887) The Ohio Department of Medicaid (ODM) is seeking an experienced health care or insurance professional to work in our Forecasting / Econometrics Unit. As the Medicaid Economic Specialist, your responsibilities will include:
* Directing and managing the tracking and forecasting of some aspect of the Medicaid budget such as fee-for-service expenditures or caseload projections
* Developing and preparing the monthly reports on some aspect of the Medicaid budget such as fee-for-service expenditures or caseload projections
* Analyzing Medicaid expenditures and service utilization
* Gathering and reporting budget information to Fiscal leadership
* Providing ad hoc data analysis
The preferred candidate will have a passion for forecasting and data analytics with extensive Excel and statistical software knowledge and strong analysis abilities.
Completion of undergraduate core coursework & 12 mos. exp. in one of following: health services administration, mathematics, statistics, actuarial science, public administration, allied health sciences, nursing, economics, public health, or comparable field; 2 yrs. exp. in health services research &/or health policy analysis; 12 mos. trg. or 12 mos. exp. in research methodology, measurement & testing, analysis of variance & survey sampling; 12 mos. trg. or 12 mos. exp. in use of computer programs/applications with emphasis on relational data bases, use of computer hardware, software used for spreadsheets, statistical analysis, graphics presentation & word processing; 1 course or 3 mos. exp. in multiple regression or multivariate analysis.
* Or completion of graduate core coursework in health services administration, mathematics, statistics, actuarial science, public administration, allied health sciences, nursing, economics or comparable field; 2 yrs. exp. in health services research &/or health policy analysis; 12 mos. trg. or 12 mos. exp. in research methodology, measurement & testing, analysis of variance & survey sampling; 12 mos. trg. or 12 mos. exp. in use of computer programs/applications with emphasis on relational data bases, use of computer hardware, software used for spreadsheets, statistical analysis & graphics presentation & word processing; 1 course or 3 mos. exp. in multiple regression or multivariate analysis.
* Or 2 yrs. exp. as Health Services Analyst, 65211.
* Or equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills: Health Administration
$57k-90k yearly est. 21d ago
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