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Advanced Repair Agent

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Become An Advanced Repair Agent

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Working As An Advanced Repair Agent

  • Interacting With Computers
  • Performing for or Working Directly with the Public
  • Getting Information
  • Selling or Influencing Others
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $66,000

    Average Salary

Example Of What An Advanced Repair Agent does

  • Take meticulous notes on repair process.
  • Diagnose technology issues and create solutions Assess, test and perform store and customer repairs Assist with client facing when needed
  • Use of Star/Nova database to check in clients' unit.
  • RAM, HDD, PSU, etc.)
  • Cross sales of all products Comcast!
  • Assisted customers with their internet and phone issues
  • Work on PC's, Android devices, Apple devices.
  • Answer and process daily phone calls.
  • Maintained and worked onMac OSX, Windows XP, Vista 7 and 8 windows operating systems.
  • Prepare written status reports for senior management detailing open items and margins.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Perform virus / malware removal.
  • Diagnose and repair laptops and desktops.
  • Clean and improve clients PC.
  • Lead repair agent who specialized in data recovery.
  • Performed Data Recovery, Backup, and Imaging Services.
  • Process new repairs, virus removal and software installations
  • Delegate Precinct duties to Consultant Agents.
  • Perform basic testing to determine product needs and service solutions.
  • Repair operating systems such as: Windows XP/Vista/7/8/10 and Mac OS X.

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Advanced Repair Agent Career Paths

Advanced Repair Agent
Technical Support Specialist Systems Administrator
Information Technology Manager
7 Yearsyrs
Technical Support Specialist Systems Administrator Consultant
Project Manager
7 Yearsyrs
Technical Support Specialist Field Service Technician Service Manager
Owner
7 Yearsyrs
Operations Agent Operation Supervisor Supervisor
Account Manager
5 Yearsyrs
Operations Agent Operation Supervisor Manager
Sales Manager
5 Yearsyrs
Operations Agent Operation Supervisor Assistant Manager
Service Manager
6 Yearsyrs
Computer Technician Systems Administrator Consultant
Business Development Manager
9 Yearsyrs
Computer Technician Field Service Technician Owner
Co-Owner
6 Yearsyrs
Computer Technician Network Administrator Consultant
Partner
6 Yearsyrs
Agent Account Executive Sales Manager
Director Of Sales
10 Yearsyrs
Agent Account Executive Marketing Manager
Marketing Director
7 Yearsyrs
Agent Account Executive Office Manager
Realtor
8 Yearsyrs
Counter Intelligence Agent Help Desk Analyst Network Administrator
Information Systems Manager
6 Yearsyrs
Technician Team Leader Account Manager
Sales Account Manager
6 Yearsyrs
Technician Team Leader Office Manager
Business Owner
6 Yearsyrs
Technician Analyst Account Manager
Regional Accounts Manager
8 Yearsyrs
Help Desk Analyst Analyst Account Manager
Relationship Manager
6 Yearsyrs
Field Technician Foreman General Contractor
Sales Contractor
6 Yearsyrs
Technical Specialist Operations Specialist Solution Specialist
Business Account Manager
6 Yearsyrs
Certified Nursing Assistant Registered Nurse Supervisor Home Supervisor
Mobile Manager
5 Yearsyrs
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How Would You Rate The Salary Of an Advanced Repair Agent?

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Top Skills for An Advanced Repair Agent

  1. Computer Hardware
  2. Virus Removal
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Provided client training on operating systems and supporting computer hardware.
  • Conducted frequent virus removal and hardware replacement.
  • Maintained communication with clients and provided excellent customer service while educating and offering solutions based on their technology needs.
  • Lived and breathed hardware and software diagnostics through the daily use of proprietary Geek Squad and manufacturer-specific hardware/software testing utilities.
  • Manage time critical hardware issues and facilitate activities between performing organizations.

Advanced Repair Agent Demographics

Gender

Male

79.2%

Female

15.1%

Unknown

5.7%
Ethnicity

White

60.4%

Hispanic or Latino

17.3%

Black or African American

10.7%

Asian

6.9%

Unknown

4.7%
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Foreign Languages Spoken

Spanish

59.3%

French

8.5%

Arabic

8.5%

Chinese

5.1%

Swedish

1.7%

Portuguese

1.7%

German

1.7%

Malay

1.7%

Japanese

1.7%

Greek

1.7%

Coptic

1.7%

Cheyenne

1.7%

Urdu

1.7%

Polish

1.7%

Hindi

1.7%
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Advanced Repair Agent Education

Schools

University of Phoenix

16.5%

Northern Virginia Community College

8.8%

University of Houston

7.1%

Arizona State University

5.9%

Broward College

5.3%

Western Governors University

5.3%

Georgia State University

4.7%

George Mason University

4.7%

University of Central Florida

4.7%

Valencia College

4.1%

Full Sail University

3.5%

California State University - Sacramento

3.5%

California State University - Northridge

3.5%

San Jose State University

3.5%

Purdue University

3.5%

Oklahoma State University

3.5%

ECPI University

2.9%

University of South Florida

2.9%

California State University - East Bay

2.9%

The Academy

2.9%
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Majors

Computer Science

21.4%

Information Technology

15.4%

Computer Information Systems

11.9%

Computer Networking

8.4%

Business

7.8%

Computer Engineering

4.6%

Electrical Engineering

4.3%

Criminal Justice

3.7%

Information Systems

2.8%

Psychology

2.5%

Graphic Design

2.5%

Computer Systems Security

2.0%

Computer Technical Support

1.9%

Liberal Arts

1.9%

General Studies

1.8%

Computer Engineering Technology

1.6%

Computer Programming

1.5%

Biology

1.5%

Communication

1.4%

Management Information Systems

1.3%
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Degrees

Bachelors

39.3%

Other

26.6%

Associate

25.9%

Masters

3.5%

Certificate

2.9%

Diploma

1.6%

License

0.1%

Doctorate

0.1%
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