Advanced Technical Specialist remote jobs

Inclusively is partnering with a global professional services company to hire a Tech Support Analyst. **Please note: this role is NOT an internal position with Inclusively but with the partner company.** Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers-accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD). Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform. You Are: The Information Technology Shared Services group is an internal Global IT organization for the company. We run the daily IT operations in our U.S. offices, including our Solutions/IT Tech bars, workstation support, AV support, network infrastructure support, high profile meeting support, inventory management, ticket/incident management, with a high level of face to face customer interaction. The Work: Provide service to customers at our Solutions bars resolving technology issues on our laptops Provide weekly laptop inventory to our inventory management group Provide customer support floor walks to engage with customers Develop strong relationships with clients and gain the trust of key advisors Engage in small local projects such as maintenance and repairs of technology Continue to learn and develop your technical skills and business expertise Continue to learn and develop your AI skills and capabilities This role may require some after hours or weekend work for maintenance activities that cannot be completed during office hours. This role may require a minimum amount of local travel. Note: This role is full time in the office in NYC without the option to work remotely, as you will be working directly with the company's employees at our IT Solutions bars. Here's What You Need Minimum 1 years experience with Customer Technical Support Minimum 1 years experience with Customer Experience Management. Minimum of 1 year of experience in Service Desk or Desktop Support Minimum of 1 working with ITIL software such as Service Now or Remedy Familiarity with enterprise collaboration platforms such as Microsoft Teams, Google Meets, Zoom and Webex Hands on Microsoft Windows 10, Windows 11, OSX and 0365 support experience Strong communication skills to interface with non technical stakeholders, senior leadership and executives High School Diploma or GED Bonus Points If: Comp TIAA Certifications ITIL Foundations Certification Customer Satisfaction experience Quality Assurance QA experience Hourly Salary Range $21.39 to $49.57

**THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services

VeraSafe is an innovative and successful U.S. headquartered international privacy and cybersecurity compliance consulting firm and law firm. Check out our podcast! Apple Podcast: ************************ YouTube: ************************************************* Spotify: ********************** VeraSafe is proud to be certified as a Great Place to Work©, with 96% of our employees affirming that we are truly a great place to work. This means we foster trust, collaboration, and a positive work environment. We are committed to maintaining this standard of meaningful work, work-life balance, and a supportive community. Check out our great benefits, listed at the end of this job description. About the Role: VeraSafe's mission: Provide the world's best data protection advice, with a human touch. Right now, we are seeking an Senior IT Security Advisor to join our growing team and help us pursue this mission. We are inundated with business from clients who love the way we advise on privacy compliance (hence the need for you!). This is an excellent opportunity for anyone who wants to join a team working on the cutting edge of privacy, data protection, and cybersecurity, and is excited about assisting a wide range of clients with fractional CISO-type support, including IT security program design, implementation, and management. Key Responsibilities Practice Development: Oversee VeraSafe's cybersecurity consulting program through the management of team members, client relationships, and projects/deliverables Expand on VeraSafe's security consulting offerings, with an initial focus on Microsoft 365 hardening, configuration auditing, and risk assessment Further develop internal service delivery methodologies, documentation, templates, and quality control processes Collaborate with sales and marketing to position and refine service offerings Client Engagement and Delivery: Lead and deliver consulting projects, including fractional-CISO-type engagements with a strong focus on securing Microsoft 365 environments Conduct detailed cybersecurity risk assessments, including analysis of current security controls, vulnerabilities, and threat landscape Provide oversight and strategic direction for incident response, including breach containment, investigation, and post-incident review Lead and execute security assessments, architecture reviews, IT security policy drafting and implementation, and remediation planning Communicate findings and recommendations to clients clearly and professionally either through written reports and executive briefings or execution of hands-on implementation Build trusted relationships with client stakeholders, including CISOs, IT directors, and compliance teams Collaborate with project managers and privacy-focused project teams to determine and meet client requirements and specific project needs. Analyze practical situations and develop solutions to specialized needs Team Leadership: Train and mentor consultants and technical specialists on your team Manage project timelines and delivery quality across multiple concurrent engagements Eventually help grow and manage a team of IT security advisors Thought Leadership and Cross-Functional Collaboration: Stay current on evolving security threats and technologies Represent our IT security practice internally and externally, including contributions to client alerts and conference talks Collaborate with VeraSafe's Professional Services leadership to ensure tight integration between our IT security and privacy advisory services Required Qualifications: At least six years of hands-on experience in IT security consulting, IT security engineering, or equivalent At least one relevant certification (e.g., CISA, CISSP, CISM, CRISC, CCSP, SC-100 Cybersecurity Architect) Deep technical expertise in Microsoft Defender XDR, CrowdStrike Falcon, SentinelOne, or other similar technologies Proficiency with IT security standards and frameworks (e.g., NIST CSF, ISO/IEC 27001, NIST 800-53, NIST 800-171, CIS Controls) Experience performing audit readiness assessments for frameworks and regulations such as HIPAA, ISO (e.g., 2700 series), NIST (e.g., CSF), GLBA, or others Technical background in scripting, automation, or security tooling (e.g., PowerShell, Sentinel, Defender for Endpoint) Experience developing and conducting tabletop exercises such as Business Continuity and Disaster Recovery scenarios Experience conducting enterprise-wide formal risk assessments Strong understanding of email security (DKIM, DMARC, SPF) Familiarity with security stacks to include SIEM/SOAR, IAM, EDR, CASB, etc. Strong understanding of cloud security posture assessments Strong understanding of enterprise security principles, zero trust architecture, and IT security risk management Experience leading teams and managing consulting engagements Willingness to learn new skills and receive direction and feedback from team members Willingness to pursue and maintain privacy certifications (e.g., CIPP/E, CIPM, CIPT) Preferred Qualifications: Experience working directly with clients, in a service-oriented environment Experience building or growing a consulting practice or service line Experience in regulated industries (e.g., healthcare, finance, pharma) Familiarity with contract provisions that address data protection and security responsibilities Experience migrating or overseeing the migration of systems from on-premises or hybrid to cloud-federated systems Experience with development and implementation of incident response plans Professional involvement in the privacy and/or data security space (attendance at privacy conferences; membership or publication in the IAPP, ISACA, etc.) Privacy certification (or similar) Key Competencies: Detail-oriented and highly organized with a strong work ethic Ability to thrive and perform in a fully remote and international environment Excellent written and verbal communication skills Highly skilled in time management to enable successful work with international teams in meeting deadlines Highly capable of independent work to fully deliver on all commitments Ability to work productively in a cross-functional, multi-disciplinary consulting team Experience building and maintaining relationships with colleagues and clients through polished, professional interactions and products regardless of the client's experience with VeraSafe's service line VeraSafe Values: In addition to technical knowledge, skills, and competencies for a specific position, VeraSafe seeks team members who are proficient in values critical to our organization. For managers, we are seeking individuals who demonstrate interest in and experience applying: Creativity and Innovation Feedback Mentorship People Development Business Acumen VeraSafe's Excellent Benefits Include: Work from almost anywhere with Wi-Fi Paid Time Off (PTO) Paid holidays Annual bonuses Membership in the International Association of Privacy Professionals (IAPP) and IAPP exam fee reimbursement (CIPP/E) Flexible working schedule in some roles Reimbursement for certain personal flight ticket Company laptop provided Optional IT Hardware Buyback Program Note: There is a 1-3 hour skills assessment associated with the recruitment for this position. We know this is a burden, but we think it's worth it, and we appreciate you taking the time to complete it. We've found it enables us to find the best team members, regardless of their experience, where they went to school, or where they were trained. We want smart, kind, creative colleagues, plain and simple, and this assessment is a crucial part of our ability to hire this way. Our HR Privacy Notice is available at the following link: **********************************************************

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at **************** We are seeking a highly motivated and experienced Biopharma Technical Specialist to join our dynamic sales team. The ideal candidate will have a strong background in chromatography and a deep understanding of the biopharma market. This role involves promoting and selling our state-of-the-art products and workflow solutions to clients in the biopharma industry, providing technical support, and developing strong customer relationships to drive sales growth. As a Biopharma Technical Specialist, you will work collaboratively across the Agilent sales organization, providing advanced technical support and expertise. You will be a key player in driving sales and customer satisfaction by offering in-depth product knowledge and application solutions. Your role will involve working closely with our sales team, customers, and other stakeholders to ensure the successful adoption and utilization of our biocolumn and glycan products. Key Responsibilities: Collaborate with the sales team to provide technical expertise and support for Agilent's biocolumn and glycan analysis products. Further develop and close business opportunities for Agilent's bio solutions. Support the creation and implementation of sales strategies to achieve targets, including identifying and targeting potential customers in the biopharma sector and building a robust sales pipeline. Conduct product demonstrations, presentations, and workshops to showcase the values of our biopharma workflow solutions. Act as a technical liaison between customers and Agilent's product development and marketing teams. Provide pre-sales technical support, understanding customer problems, recommending solutions to meet their needs, and ensuring customer satisfaction. Stay updated with industry trends, competitor activities, and market demands to identify new opportunities and adjust sales strategies accordingly. Contribute to the creation of technical content, including application notes, white papers, and webinars. Represent Agilent at industry conferences, trade shows, and customer visits. Qualifications Bachelor's degree in chemistry, Biochemistry, Biotechnology, or a related field required. Advanced degree or MBA is a plus. 4+ years relevant work experience required. This includes practical laboratory experience utilizing LC and/or LC/MS systems for bio applications. In depth knowledge of the biopharmaceutical customer required. Excellent communication, presentation, and interpersonal skills. Sales Acumen: Proven track record of meeting or exceeding sales targets and developing strong customer relationships preferred. Ability to analyze market trends and customer needs to develop effective sales strategies. Willingness to travel as required to meet with clients in the geographic area of New York to Florida. Attend industry conferences and events as required. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 20, 2025 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $147,675.00 - $263,354.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 35% of the TimeShift: DayDuration: No End DateJob Function: Sales

CALL FOR EXPRESSIONS OF INTEREST - VACANCY ANNOUNCEMENT: 2502937 GEF Technical Specialist (Europe and Central Asia) Job Posting: 16/Dec/2025Closure Date: 30/Dec/2025, 10:59:00 PMOrganizational Unit: REU - Regional Office for Europe and Central Asia (Budapest) Job Type: Non-staff opportunities Type of Requisition: ConsultantGrade Level: N/APrimary Location: Home-BasedDuration: 11 months with possible renewals Post Number: N/AIMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture. Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply;Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination All selected candidates will undergo rigorous reference and background checks All applications will be treated with the strictest confidentiality FAO's commitment to environmental sustainability is integral to our strategic objectives and operations. Organizational SettingThe Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through FAO's Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind. FAO's commitment to environmental sustainability is integral to its strategic objectives and operations. In this regard, FAO is helping its member countries in strengthening their responses towards the interlinked challenges of food security, climate change, biodiversity loss and environmental degradation, including through facilitating access to climate and environmental financing. The Global Environment Facility (GEF) family of funds is the largest multilateral provider of financing for programming among all these areas; serving as a financing mechanism for five international environmental conventions: the Minamata Convention on Mercury, the Stockholm Convention on Persistent Organic Pollutants (POPs), the United Nations Convention on Biological Diversity (UNCBD), the United Nations Convention to Combat Desertification (UNCCD) and the United Nations Framework Convention on Climate Change (UNFCCC). Working under the guidance of the OCB-GEF Unit, FAO has been able to significantly increase its portfolio of GEF Funded projects in the recent years; including in the REU region, demonstrating continued and consistent trust from countries in FAO's support as a GEF Agency. The specialist will work to support the development and successful implementation of the GEF portfolio of projects in the REU region; in close cooperation with the OCB-GEF Unit. He/she will work closely with countries, country offices, the FAO technical officers in Regional and Sub-regional Offices and FAO partners to continue mobilizing additional resources in the REU region under the GEF-9 programming period and beyond; including implementation oversight of a selected portfolio of projects from all GEF focal areas. One of the incumbent's key responsibilities will be to support project proponents through capacity development, guidance towards technical orientations and concept note development support; as well as supporting the successful and effective project implementation, monitoring, reporting, evaluation and closure; in compliance with GEF requirements. Reporting LinesThe GEF Technical Specialist (GTS) will work under the overall supervision of the GEF Senior Coordinator, OCB GEF Unit, guidance of the REU GEF Regional Focal Point and direct supervision of GEF Portfolio Regional Lead for REU (GTO); in coordination with the Country Office/Field programme teams, Technical Officers, members of the Multi-disciplinary Teams and members of the GEF Coordination Unit. Technical FocusProvision of technical expertise for the development, approval and delivery of projects funded by the GEF family of funds for FAO Member Nations in accordance with FAO Strategic Framework, GEF Programming Directions and country priorities. Providing strategic thematic advice and guidance on GEF programming priorities and approaches as they relate to FAO's comparative advantages and strategic framework; as well as, supporting identification, design, formulation, implementation, monitoring and evaluation of FAO-GEF projects and programmes. This includes strategic and policy work, with a focus on the nexus of agriculture, biological diversity mainstreaming, climate change and resilience, land, water, fisheries, forestry, natural capital and ecosystem services. Tasks and responsibilities• Contribute to the strategic programming of FAO's GEF work and assists in coordinating GEF teamwork for the respective region. • Participate in multidisciplinary teams to assist governments and Decentralized Offices in the identification and formulation of natural resource and environmental management projects for financing by the GEF family of funds. • Assist in the management of the FAO-GEF portfolio, monitor and supervise implementation of assigned projects and make recommendations for improvement. • Keep abreast of new developments and requirements in the GEF-managed funds. • Contribute to the preparation of the annual Project Implementation Reviews (PIR) and to FAO's reporting to the GEF Secretariat and GEF Council. • Participate in the design and delivery of capacity development activities to FAO technical staff and team members in Decentralized Offices on the strategies, priorities and procedures, trends and issues related to GEF managed funds. • Collaborate with OCB-GEF Unit colleagues to ensure projects within a regional portfolio are prepared effectively and efficiently within the specified project preparation phase from concept approval to project document submission, review and approval and that projects are managed efficiently to achieve key milestones throughout the entire project cycle in a timely manner, including start up, first disbursement and closure. • Support to meet the standards of the Project Implementation Reviews, Midterm Reviews and Terminal Evaluations. • Identify opportunities for synergies with other vertical funds projects and to strengthen a programmatic approach at country and regional levels in the fields of climate change, biodiversity and environment. CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWINGMinimum Requirements• Advanced university degree from an institution recognized by the International Association of Universities (IAU)/UNESCO in natural resources management, biological sciences, agriculture, forestry, fisheries, social sciences, international policy or related field. Consultants with a bachelor's degree need two additional years of relevant professional experience. • One year of relevant experience designing and implementing innovative programming at the nexus between agrifood systems and the environment, including providing policy advice and analysis, applying innovative tools and approaches in environmental, and monitoring and evaluation of policies and programmes. • Working knowledge (proficiency level C) of English and Russian. FAO Core Competencies• Results Focus• Teamwork• Communication• Building Effective Relationships• Knowledge Sharing and Continuous ImprovementTechnical/Functional Skills• Work experience in more than one location or area of work, particularly in field positions, is desirable. • Demonstrated analytical and conceptual skills with proven ability to write project documents and papers in English and ability to analyse and integrate information and insights from multiple sectors. • Extent and relevance of experience and success in mobilizing resources and building a portfolio of GEF projects and/or programmes. • Demonstrated knowledge of and ability to apply decision support and knowledge management tools and methods for integrated sustainable food systems transformation related projects and programmes. • Extent and relevance of experience in communicating with a wide range of stakeholders and in providing clear technical and policy advice to project proponents at national, subregional and regional levels about GEF priorities, project development, and results-based management and monitoring. • Extent and relevance of experience with and knowledge of the procedures of GEF or other environmental funds. • Extent and relevance of experience in preparation of innovative environmental investments in agriculture, forestry, fisheries, and other sectors (particularly GEF projects and programmes) and supervision of multidisciplinary projects. • Demonstrated experience in and knowledge of developing multi-focal area and/or multi-trust fund projects and programs for GEF funding or other funding. • Extent and relevance of experience supporting countries in accessing vertical financing in the Europe and Central Asia region. • Extent and relevance of experience in one or more of the GEF focal thematic areas (biodiversity, climate change, international waters, land degradation, chemicals and waste) and/or Integrated Programme, relevant to FAO's priorities and comparative advantages. Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency ADDITIONAL INFORMATIONFAO does not charge any fee at any stage of the recruitment process (application, interview, processing) Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at *********** whed. net/ For more information, visit the FAO employment website Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. HOW TO APPLY• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills• Candidates are requested to attach a letter of motivation to the online profile• Once your profile is completed, please apply, and submit your application• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at *********** whed. net/. These qualifications should be in alignment with the International Standard Classification of Education (ISCED) mappings. • Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications• Incomplete applications will not be considered• Personal information provided on your application may be shared within FAO and with other companies acting on FAO's behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application• Only applications received through the FAO recruitment portal will be considered• Your application will be screened based on the information provided in your online profile• We encourage applicants to submit the application well before the deadline date. If you need help or have queries, please create a one-time registration with FAO's client support team for further assistance: ************ service-now. com/csp FAO IS A NON-SMOKING ENVIRONMENT

Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative. As a Senior Appeals Specialist - Workers' Compensation, you will play a critical role in resolving post-payment disputes related to Workers' Compensation bills. This includes conducting provider outreach, negotiating disputed charges, and ensuring compliance with state-specific regulations. Your work will directly support our cost containment efforts and ensure appropriate bill reimbursement for our clients. Primary Responsibilities Manage a caseload of post-payment Workers' Compensation bills, including those related to state disputes and usual and customary rate (UCR) disputes. Assigned high priority clients in managing all items related to the service with Reliant Conduct proactive outreach to medical providers to explain payment methodologies, resolve disputes, and negotiate reductions on appealed or outlier bills. Communicate effectively and professionally with clients to coordinate and investigate information as it relates to the case/appeal. Educate providers on Workers' Compensation billing and reimbursement policies and regulatory requirements. Document all provider communications thoroughly, including contact information, bill details, proposed and counter-offered payment rates, and final resolution in claim platform. Adhere to state-specific compliance standards and confidentiality requirements, including HIPAA. Maintain productivity and quality standards, ensuring timely resolution of bills in accordance with state timelines and internal service level agreements. Follow client-specific protocols and internal Reliant procedures, including scripting and documentation guidelines. Stay current on Workers' Compensation regulatory changes, fee schedules, and payment policies across multiple states. Support special projects and perform additional duties as assigned. Responsible for training team members both upon hire and for existing team members. Responsible for overseeing all DWD handling and state dispute referrals to attorneys. First line for all support with questions from other team members. Backup for other team members and/or senior leadership Works with appeals intake specialist to ensure process documents remain current Responsible for identifying opportunities for enhancement either through automation or process changes that increase efficiency for the team Responsible for team goals and ensuring that individuals meet their personal goals Qualifications 5 years of relevant experience in Workers' Compensation bills, medical billing, medical coding, or insurance negotiations. Strong understanding of Workers' Compensation reimbursement methodologies, state regulations, and provider billing practices. Experience negotiating medical bill payments or adjustments with providers. Ability to collaborate with a variety of individuals both internally and externally. Familiarity with claims processing systems and provider communications. Excellent communication, negotiation, and organizational skills. Requires communication proficiency, discretion, ethical conduct, decision making and technical skills Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency$70,000-$75,000 USDBenefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

Technical Specialist Power BI/Tableau Duration: 7-8 months Pay: $75-$80 an hour The top 3 things the HM is looking for: 1. PowerBI building, not just being exposed to PowerBI but actually working in depth with it 2. Tableau understanding and how it can translate to PowerBI, 5+ years of experience--having experience in only one or the other is not what the team is looking for, they must have both. 3. Attention to detail, can get down in the weeds Summary: The team is collaborative and communicates often via Microsoft Teams meetings, this person will be working hand in hand with the other teams to convert from Tableau to PowerBI, this person should be friendly, there is lots of team work, building and conversion within PowerBI Finite deadline to convert from Tableau to PowerBI is July so there may be times when deadlines for individual components is tight. This person will be Identifying what needs to convert over, as a bulk of it has not been completed. Responsibilities: • Convert and validate existing Tableau reports and dashboards into Power BI, ensuring all migrated assets meet business requirements for accuracy, clarity, and functionality. 80% • Collaborate with team members to design new report templates and visualizations in Power BI, leveraging survey data and other sources. 20% • Contributes to the team with other duties as needed. Qualifications: • Advanced experience with the Power BI reporting platform. • Intermediate to advanced experience with the Tableau reporting platform. • Proven ability to create, modify, and validate database-driven report templates and dashboards. • Demonstrated success in managing complex reporting projects end-to-end, operating autonomously, and delivering results without extensive guidance. • Ability to quickly understand project requirements and deliver value from day one. • Strong affinity for designing effective data visualizations that identify trends and unlock key insights. • Technical and quantitative reasoning skills, including understanding survey questionnaires, research methodologies, and the purpose of research. • Highly collaborative team player who is focused, self-motivated, detail oriented, accurate, and flexible -- able to quickly adapt to changing priorities and tight timelines. • Independent project management and time management skills to ensure timely delivery and adaptability in a remote work environment. • Familiarity with databases and Structured Query Language (SQL) will help in this position. • Understanding statistical concepts such as significance testing, weighting, Z-Test, etc. will help in this position. • Familiarity with survey data variable types and nuances will help in this position. • Familiarity with Qualtrics survey software platform will help in this position. • Familiarity with SPSS or similar analytical software will help in this position. #LI-GD1 #LI-Remote

Join the industry leader! BOLAND provides clients with sustainable and energy efficient solutions for commercial, institutional and industrial buildings in the Washington, DC / Baltimore metropolitan area. We allow building occupants and owners to do what they do best -- focus on business, not buildings. Did you know we have been named "Best Place to Work" by 'Washington Business Journal' 18 times? Ductless Technical Specialist: Work closely with our contractor clients and internal service fulfillment team to ensure proper installation and startup. Provide post-sales support in the application of Trane VRF and Ductless products. Job Type: Full-Time Workplace Type: Remote: Work within a geography Office Location: Gaithersburg, MD FLSA Status: Exempt Additional: Non-union role Essential Duties: Responsible for VRF/Ductless product installation success Support District office performance by coaching sales personnel in competent VRF product sales, application, and client support. Maintain client satisfaction by investigating concerns, advising corrective action, and communicating with clients, and co-workers. Responsible for field training of clients in the install and troubleshooting of VRF and Ductless products. Facilitate proper installation of VRF and Ductless products. Able to assess jobsite readiness for the startup and commissioning of VRF and ductless products. Build consultative relationships and trust with owners and contracting clients. Support District office performance by coaching sales personnel in competent VRF product sales, application, and client support. Teach classes to clients on Installation, Start Up and Troubleshooting of Ductless Systems Become proficient in the use of manufacturer's design and service software. Update and maintain project design files throughout installation, including extended warranty submission, Submit to manufacturer for product license codes. Other duties as assigned. Education and Experience Requirements: High school diploma. College degree or HVAC vocational school completion is a plus. Minimum 5 years of experience in troubleshooting and service of HVAC equipment (preferably commercial). Valid driver's license and excellent driving record required. Must be knowledgeable with MS Office (Word, Excel, Teams), Outlook. Able to learn product-specific programming language and Trane service tools. Problem solver with attention to detail, works well independently and with a team, organized, strong multi-tasker, strong client skills. Experience with Mitsubishi VRF is a plus. Physical Requirements: Mobility within office and job sites. Frequent visits to job sites. Being able to stand and kneel for long periods of time, also be capable of lifting up to 50lbs. Being able to work indoors and outdoors through all seasonal changes. We offer: Excellent pay and benefits Great and supportive work environment Professional training and growth Generous educational assistance program Recognition and outstanding co-workers! If you are interested in joining the Boland team, please apply through the company website: ********************** We want to hear from you! Boland is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or veteran status. We comply with applicable federal laws, including Section 503 of the Rehabilitation Act and VEVRAA.

Job Responsibilities Collaborate with the web3 team to create scalable, secure, and efficient solutions within the Polygon Network. Lead technical workshops, deep-dives, and architectural reviews to support consumer payments, infrastructure, and other web3-native dApps. Partner with contributors to develop innovative blockchain solutions, leveraging AggLayers capabilities. Ensure solutions align with Polygons strategic objectives and are optimized for performance, security, and cost-efficiency. Identify and seize joint go-to-market opportunities to enhance Polygons technology impact. Act as a trusted advisor to developers, translating their needs into successful blockchain solutions on Polygon. Support joint sales and marketing efforts to promote ecosystem growth. Stay updated on blockchain trends, including interoperability, scaling, user onboarding, and developer experience. Share best practices and innovations with the community through blogs, whitepapers, webinars, and speaking engagements. Represent contributor feedback within Polygon Labs, guiding the development of features and services that align with ecosystem needs. Candidate Requirements Bachelors degree or equivalent experience in a related field. Demonstrated experience in a developer-focused role within blockchain sectors like Enablement, Customer Success, Solutions Architecture, BD, or Sales. In-depth knowledge of foundational blockchain technology and hands-on experience with Web3 dApps. Comprehensive understanding of the Web3 infrastructure and key industry players. Strong communication and interpersonal skills, along with relationship-building and negotiation capabilities. Exceptional organizational and time-management abilities. Proven problem-solving and decision-making skills. Ability to work independently and collaboratively in a fast-paced environment. Desirable Skills and Experience Thought-leadership in public good infrastructure. Familiarity with CRM and partner management tools. Experience in developing and delivering productivity tools.

The Technical Engagement Specialist is the single point of contact for elevated technical issues with residential or commercial clients when those issues cannot be resolved by other support staff. This role handles all aspects of the customer relationship, with a primary focus on providing white-glove service and effective troubleshooting. Responsibilities: Handle direct inbound calls from residential, business, and hospitality customers. Serve as the first level of technical support for all services. Assist with service center activities, including order requests and billing inquiries. Review scheduled trouble tickets for potential remote resolution. Perform follow-up testing and troubleshooting to provide accurate and timely support. Troubleshoot and resolve Tier 1 issues, escalate when needed, and follow up to ensure expectations are exceeded. Communicate with customers via phone, chat, and email to make recommendations and resolve issues. Resolve questions or problems related to system configuration, product functionality, or enhancements. Act as the primary support liaison for customers. Maintain thorough knowledge of product lines and applications. Perform additional duties as assigned. Minimum Qualifications: High School Diploma (additional language skills a plus). Minimum of 2 years relevant work experience in customer service, telecommunications, or technical support. Clear, professional verbal and written communication skills. Strong organizational and problem-solving abilities. Ability to work nontraditional schedules, including evenings, weekends, and holidays. For remote roles: A quiet, distraction-free workspace. DSL or high-speed internet service with a minimum download speed of 25 Mbps (50 Mbps preferred). Ability to meet all technical requirements prior to the start of training. Working Place: Florida, Florida, United States Company : 2025 Oct 16th - Virtual - HotWire Communications

As a Tier 2 Senior Technical Support Specialist, you are a technical expert on Conversica's customer support team. You have top-tier diagnostic and troubleshooting skills and a passion for providing best-in-class support and practical solutions for the trickiest tickets. You are proactive, curious, detail-oriented, and a creative problem-solver. You have a lot of knowledge and share it freely and easily - being an SME motivates you. You value teamwork and you are energized about working cross-functionally with other teams to solve problems and achieve great outcomes. If you are passionate about technology and want to impact an evolving support team, this organization is right for you. This is a U.S. based role designed for candidates in the Pacific or Mountain time zones to support full-day technical coverage.Responsibilities Troubleshoot and diagnose non-standard and complex technical issues using internal tools, SQL queries, and external resources. Engage with customers, partners, and internal contacts via email, phone, and live chat to deliver a next-level support experience. Serve as the primary escalation point for Tier 1, handling escalated tickets with professionalism and empathy. Triage and escalate bug and problem tickets to Product and Engineering, including reproducing issues, documenting root causes, and recommending potential fixes. Proactively communicate escalations, outages, and their business impact to leadership and affected stakeholders. Partner with Product, Engineering, and Customer Success teams on high-priority tickets and systemic product improvements. Cultivate a deep knowledge of Conversica's software and mentor Tier 1 support staff, sharing knowledge and coaching on advanced troubleshooting. Analyze ticket trends, conduct root cause analysis, and propose long-term solutions to prevent repeat issues. Document ticket notes and customer interactions thoroughly and accurately in the support ticketing system. Write and contribute content to the knowledge base, including advanced troubleshooting guides and escalation playbooks. Assist customers with navigation and troubleshooting as needed, but primarily focus on resolving complex and escalated issues. Apply account optimizations and customizations submitted internally by the Customer Success team. Qualifications 3+ years experience in a SaaS technical support role required. Proven technical aptitude with ability to troubleshoot and resolve complex issues independently. Knowledge of sales and marketing tech stacks, including marketing automation platforms, CRMs, and integrations. Strong understanding of logic functions and ability to create formulas. Proficient in SQL with ability to write, test, and troubleshoot queries. Experience using ticketing systems such as Zendesk, JIRA, or ServiceNow. Strong problem-solving, critical thinking, and time-management skills. Excellent written and verbal communicator; able to deliver clear, empathetic, and professional customer interactions. Experience mentoring or training Tier 1 support staff preferred. Self-motivated and able to work independently or cross-functionally in fast-paced environments. High school diploma or equivalent with relevant work experience. Associate degree or higher preferred. Availability to work Pacific or Mountain time zone hours. Our compensation reflects the cost of labor across several US geographic markets. This is a full-time, hourly non-exempt position. The hourly rate ranges from $28.00 - $31.00 Pay is based on a number of factors, including market location and job-related knowledge, skills, and experience. Conversica offers comprehensive health, dental, and vision benefits, PTO, holiday pay, 401k, and equity.

Job Details Experienced Thompson Center - Aurora, IL Full-Time Bachelors Degree $23.50 - $23.50 Hourly Day Health CareCareer and Tech Specialist $1,000 Sign on Bonus The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Career and Tech Specialist who demonstrates this mission and wants to work for an organization that makes a difference in the community. Schedule: Monday- Friday 9am-5pm What you will be doing? Provide hands-on support and collaborate with CDS program leadership to oversee client training in AID's Vocational Exploration Program, coordinating schedules for staff and volunteers in areas such as art, auto, clerical, cooking, crafts, fitness, IT, and music. The vocational areas may change based on the client interests. May also provide support for AID's Employment First program as needed. This job position may have some work components that can be performed remotely. Remote work arrangements are not a right or entitlement of employment. They are discretionary and subject to demonstrated performance and operational needs. Approval may be rescinded at any time at the sole discretion of management. Essential Job Responsibilities Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director. Includes cross training and coverage in other programs. Provide Hands-on Support for AID's Vocational Exploration Program develop and coordination of curriculum for clients/staff/volunteers participating. Assure compliance with all agencies, state and federal regulations while providing services and completing assignments. Review and follow updated policies and procedures. Facilitate communications and coordination of services with other AID staff and professionals in the community. Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies. Establish partnerships with community colleges, libraries and related agencies in the community as potential host space. Coordinate community space, class schedule and staff/volunteer staffing to ensure operational performance of Vocational Exploration program. Complete all required documentation on a timely basis. Provide coverage in Vocational Exploration program as well as AID's Employment First program as needed. Employee promotes awareness and respect for the diversity of our clients, employees, families, and stakeholders. Assure quality services and client satisfaction. Review Client's Implementation Strategies in order to provide personalized support. Document target behaviors as needed. Acquire and maintain certifications in First Aid, Adult CPR, DSP and Non-Violent Crisis Intervention (CPI) as well as other mandated trainings. Attend Employment First and CDS program specific meetings. Attend meetings and be a positive contributor. Evaluate program effectiveness and provide regular input for program improvement. Additional Job Responsibilities: Be active in professional trade groups. Be on time to scheduled shifts and trainings. Be able to enter data into the computer and type reports. Maintain a positive and professional working relationship with co-workers, agencies and other stakeholders. Maintain a team approach to services. Maintain client rights. Participate in agency committees as assigned. Assist in transitioning clients to appropriate staff as needed. Promote community / family involvement in facility programs. Participate in and promote organizational and division fund-raising and annual events. Participate in the planning and implementation of client activities. Clock in and out per agency policy, not to exceed 40 hours per scheduled work week without prior authorization from Employment First Manager. Request scheduled and unscheduled PTO utilizing Paycom. Complete add punch requests on Paycom as necessary. Follow program and agency procedures for notifying management when unable to attend a scheduled shift / training. Perform all other related duties, as assigned and in accordance with AID policies and philosophies. Promotes client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients facing various health challenges, as needed. Promote awareness and respect for the diversity of our clients, employees, families and other stakeholders. What will we provide Full Time employees. Benefits_Summary.pdf $1000 sign on bonus for full-time 21 Days of Paid Time Off plus 10 Paid Holidays Paid training Tuition reimbursement Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance 401K with a 3.5% company contribution after one year. Qualifications What will you bring to the table? Education: Bachelor's degree in human services or related field License/certifications: First AID, CPR, CPI and DSP within 30 days of employment. Experience: Minimum 1 Year experience in career development, counseling or similar field and working with individuals with disabilities. Other Requirements: Physical: May require significant walking and standing May require occasional lifting, bending and handling May require occasional lifting of over 25 pounds Equipment: Computer including Microsoft Office Suite Applications Copy Machine Fax Machine Scanner Telephone with voice mail system Additional Requirements: The use of personal automobile, agency vehicles, a valid driver's license, and minimum amount of liability insurance as defined by AID's Personnel Policy. Mileage reimbursement is provided. Must acquire and maintain certifications in First Aid, CPR, Non-violent crisis intervention training, CEU's and other relevant trainings Flexibility in work hours required. Computer skills, experience with data entry, word processing and spreadsheets. Must be capable of verbal and written communication. Neat and professional appearance. If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.

CRA is a leading global consulting firm that provides independent economic and financial analysis behind litigation matters, guides businesses through critical strategy and operational issues to become more profitable, and advises governments on the economic impact of policies and regulations. Our two main services - economic and management consulting - are delivered by practice groups that focus on specific areas of expertise or industries. Click here to learn how CRA can help you launch your career. Position Overview CRA's Forensic Services practice supports companies' commitment to integrity by assisting them and their counsel in independently responding to allegations of fraud, waste, abuse, misconduct, and non-compliance. We are noted for deploying cross-trained teams of forensic professionals to assist our clients in gaining deeper insights and greater value more quickly. We provide accounting and forensic services as well as cybercrime investigation services. As an Associate Principal, you will lead projects that help clients navigate the intersection of advertising technology, privacy compliance, and litigation risk. You will serve as a strategic and technical advisor across legal, marketing, web, and engineering functions, helping clients design compliant AdTech solutions and improve their compliance and litigation readiness. This role also involves evaluating how marketing technologies, analytics tools, and data collection practices interact with privacy requirements and emerging regulatory risks. Your responsibilities as an Associate Principal may include (but are not limited to): Analyze advertising technologies such as pixels, SDKs, tag managers, and server-side tracking. Advise upon technical engineering and industry data sharing standards impacting upstream and downstream participants in the digital advertising lifecycle. Lead project delivery across client engagements, ensuring high-quality execution and on-time delivery. Advise clients on privacy compliant AdTech strategy, platform implementation, and data collection. Support litigation, regulatory response, and internal investigations by analyzing AdTech systems, data flows, and tracking technologies. Design privacy-compliant media and data activation strategies, including clean room use, consent management, and signal architecture. Evaluate AdTech stacks and data sharing practices for legal risk and technical effectiveness. Provide input and requirements for internal and client-facing tool development. Lead assessments to map and analyze personal data flows across web, mobile, and media platforms. Draft reports and develop material to be used in testimony or similar contexts. Deliver clear, actionable insights to legal counsel, marketing executives, and technical stakeholders. Assess development of advertising technologies in support of identify privacy implications, data integrity issues, and potential compliance gaps. Partner with marketing and product teams to translate complex privacy and AdTech findings into practical guidance that informs digital roadmap decisions and reduces exposure to regulatory and litigation risk. Develop bespoke analytics and investigatory tools to support client and counsel in AdTech litigation, regulatory compliance, and investigations. Contribute to internal knowledge development in AdTech, privacy engineering, and data monetization strategy. Desired Qualifications Bachelor's or Master's degree in Computer Science, Information Systems, Marketing Technology, or related field. 7-10+ years of experience in AdTech, MarTech, or digital media strategy, preferably within a consulting firm, agency, or platform development. Deep understanding of programmatic advertising, data management platforms, tracking methods (client/server-side), Real-Time Bidding, and ID resolution methods. Familiarity with key regulations and litigation trends affecting AdTech and data privacy. Experience with tools such as Google Ads/CM360, Trade Desk, LiveRamp, Adobe Launch, and clean rooms. Strong client-facing skills with the ability to translate technical complexity into strategic recommendations. Proven ability to lead cross-functional projects under deadline pressure. To Apply To be considered for a position in the United States, we require the following: Resume - please include current address, personal email and telephone number; If you are interested in applying for one of our international locations, please visit our Careers site to view and apply for available jobs. Career Growth and Benefits CRA's robust skills development programs, including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities. We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers. Work Location Flexibility CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we recognize that individuals realize a range of benefits when working from home periodically. We currently expect that individuals spend at least 3 to 4 days a week working in the office (which may include traveling to another CRA office or to client meetings), with specific days determined in coordination with your practice or team. Our Commitment to Equal Employment Opportunity Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law. Salary and other compensation A good-faith estimate of the annual base salary range for this position is $140,000 - $170,000. Stating pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. This position may be eligible for additional bonus incentive compensation. CRA offers a comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.

Role Description The Diagnostics Technical Specialist (DTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. The specialist will be involved in all phases of the onsite support process with emphasis on selling Dx solutions, diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products. Their purpose is to align with key clinics and hospitals with all aspects of aligned SOP pull through, implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. Anticipated travel within assigned territory as required (up to 80%). Typically works standard business hours, Monday through Friday. New hire initial trainings will be held in Union City, CA; Malvern, PA; & Parsippany, NJ. National sales & training meetings as well as regional sales meetings will be scheduled in advance and will require out of state travel. Responsibilities: Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products. Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products. Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings. Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations. Provides post sale product installation and validation, applications and operations training. Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information. Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through. Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes. Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments. Works closely with the Area Business Manager (ABMs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach. Works with the ABM and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers. Ability to safely lift and move 60 lbs. Knowledge, Skills, Ability Requirements: Computer skills (i.e. Microsoft Office, Excel, Adobe) At least one year of experience working in a clinical setting. Basic knowledge of animal disease states preferred. Knowledge of diagnostic products, instrumentation, and clinic processes Candidate must possess an analytical mindset and demonstrable critical thinking skills Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests. This position requires travel to multiple locations within the US and Canada. Typically works standard business hours, Monday through Friday. May be required to travel on a Sunday to be at a customer location Monday morning. Bilingual, Spanish or French is a plus Qualifications (Training, Education, & Prior Experience): Position requires an Associate degree with a bachelor's degree preferred or equivalent experience. A degree from a Veterinary Technology Program preferred Credentialed Veterinary Technician preferred Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You'll Love This Role Cribl is seeking Senior Technical Support Engineers to ensure customer success by providing enterprise-level support to our customers and partners. We are a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams. In this role, you will be joining a highly technical and collaborative team that is committed to shipping high quality software and enjoying all the goat gifs the internet has to offer. The ideal candidate for this role has a mixture of strong technical chops, an innate desire to help customers, and a natural affinity for collaboration. As An Active Member Of Our Team, You Will… Develop a deep technical understanding of Cribl Stream and our other products. Provide extraordinary technical support to our Enterprise customers and across various channels such as Slack, email, online meetings, etc. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Follow standard procedures for reproducibility and escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers, set achievable expectations, and ensure proper recording and closure of all issues. Provide and document knowledge in the form of knowledge base tech notes, articles and participate in real-time forums (e.g., Slack) for real-time questions. This position will require stand-by, on-call, or off-hours duties. If You've Got It - We Want It BS degree in Computer Science or similar degree, or equivalent work experience. 5+ years' experience supporting enterprise customers or working hands-on with distributed systems. Passionate about working on complex technical issues. Expert-level troubleshooting, problem-solving skills, and critical thinking. Excellent client-facing skills, excellent written and verbal communication skills. Experience with Linux, AWS, Azure, and Networking. Top Secret Security clearance Bonus Points/Preferred Qualifications: Experience with Splunk, Elasticsearch, LogStash and/or other related observability technologies Regex and JavaScript experience is a Plus Salary Range ($104,000 - $163,000) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus #LI-KJ1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry's highest-rated provider for third-party software support services for VMware, Oracle, SAP, JD Edwards and Microsoft. We have an immediate need for an experienced VMware L3 Support Engineer: Occasional after hours, weekends and holidays support for urgent customer issues. Must have excellent customer focus and communication, friendly interaction and passion to help customers with their software issues. Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer's systems. Work as part of a global team ensuring effective collaboration to help resolve customer issues in a 24x7 follow the sun support model. Drive customer satisfaction by tracking issues from start to closure, minimizing aging cases. Provide when requested root cause analysis for technical issues. Assist with creating and maintaining relevant knowledge articles. Work with other internal stakeholders as needed to enhance the overall customer experience. Strong analytical and problem-solving skills Promote best practise and new methodologies Role skill requirements: Minimum 5 years' experience across VMware core technologies at a senior support level. Experience in handling critical customer situations. Knowledge of NSX-T Architecture: Understanding Managers, Controllers, Transport Nodes, Edge Nodes, TEPs. Understanding of Logical Switching & Routing: Segment creation and management, Tier-0 and Tier-1 gateway design Understanding of Distributed Firewall (DFW) and Gateway Firewall (GFW): Micro-segmentation, Rule creation and optimization and Grouping objects and policies Understanding of Edge Services: Load balancer configuration, NAT and VPN. Knowledge of VMware vSphere is mandatory. Hand-on experience on vCenter, ESXi, VM networking and vDS (vSphere Distributed Switch). Knowledge of Rest API, Curl and Postman is mandatory. Understanding of the HTTP response code, able to craft Rest API call (GET, POST, PUT and DELETE). Knowledge of Certificates is needed. Understand the concept of Self-signed, CA certificates. Proficiency on Linux/UNIX is mandatory. Able to navigate the directories and filing system, to use shell commands in a troubleshooting environment. Proficiency in Networking is mandatory. In-depth understanding of L3 networking protocols including switching technologies, routing fundamentals, IP subnetting and Address Management, fire walling, load balancers, Security trust zones, Management Networks, VPN and network design Proficiency in Packet Capture/Wireshark is mandatory. Able to navigate through the complexity of the network virtualization. Familiarity with systems management concepts, processes and standards (e. g. SNMP); capacity/performance management and tuning; and storage and network management. Certifications required: Linux: LPIC-1, LPIC-2. Networking: CCNA, CCNP is a plus, VMware: VCP, VCP-NV, VCAP-NV is a plus We are committed to fair and equitable compensation practices. As such, compensation will ultimately be in line with the labor market data, and the location in which the position is filled. Final compensation for this role will be determined by various factors such as education, experience, knowledge, skills, and abilities of the candidate, and alignment with labor market data and geographic location. US - Pay Transparency $105,000-$115,000 USD For California based applicants, see our CCPA policy here - Privacy Policy

About the Opportunity We're hiring a Technical Support Engineer to assist in the next phase of our growth. You'll work alongside builders who have helped to shape the success of companies such as Google, Okta, AWS among others. The service we deliver is empathetic yet ambitious, direct, and comprehensive. You will be an early member of a global, distributed team that drives continuous improvement, in terms of efficiency of support processes and customer satisfaction. If you have an obsession for making customers successful in driving value out of their cloud data, you will have a lot in common with Veza! You Will: Provide nuanced technical and non-technical end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause, and issue resolution. Manage the escalation of and ensuring prioritization of product defects into the engineering team Take ownership of the customer experience and functioning as an advocate and voice of the customer with product and engineering teams Create and share knowledge in both written and verbal forms both internally and externally Function as a subject matter expert within support for Veza products Effectively communicate and partner with cross-functional teams such as Product Management, Engineering, Sales, and R&D to drive good customer outcomes You Have: Education BA/BS degree or equivalent experience required Experience 5+ years of customer support, technical support, or security engineer experience for an enterprise cloud based platform Prior experience providing support to enterprise customers specifically in a start-up environment. An understanding of role based access control and least privileged access practices Broad knowledge of, and experience in, fundamental information security concepts. Strong working understanding of Identity Providers such as Okta and Azure Strong knowledge of RESTful APIs with the ability to understand and troubleshoot issues with cloud services Strong knowledge of identity and access management practices Attention to detail while being able to balance multiple priorities Ability to work independently with minimal supervision as part of a team. Ability to learn new technologies quickly. Ability to participate in an on-call rotation. Other/Nice to Have: Security centric experience in administering cloud compute providers (AWS, GCP, Oracle Cloud) Experience with utilization of Python scripting in solving tangible customer issues Our Culture We're driven to build a strong company culture and are looking for individuals with solid alignment with the following: Ownership Mindset Act with Integrity Guardians of our Customers Opinionated Humility Build Trust, Earn Trust At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package. Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email ******************* About Veza Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.

Zero Networks, a cutting-edge network security solutions provider, is at an exciting time in its history and is growing fast! At Zero Networks, we cherish the spirit of friendship, growth, excellence, transparency, and perseverance. We are seeking an experienced Support Engineer to be at the forefront of providing innovative and empathetic technical support to our customers. You will play a crucial role in ensuring customer satisfaction and driving the continuous improvement of our products and services. If you are a technical Support Engineer professional with a passion for working in a fast moving company, building a new support practice, and a challenging problem space in the cybersecurity industry, we invite you to join our team. Together, we can shape the future of network security. Responsibilities * Problem Solving: Diagnose and resolve technical issues, providing timely and accurate customer support. * Collaboration: Work closely with cross-functional teams to enhance product functionality and resolve customer challenges. * Growth-Oriented Mindset: Continuously seek to improve your technical skills and knowledge, embracing our culture of learning and personal development. * Quality Focus: Uphold high standards of service, striving for excellence in every customer interaction. * Transparency and Communication: Maintain clear, empathetic, and effective communication with customers and team members. * Perseverance: Tackle complex problems with a can-do attitude, demonstrating resilience in the face of challenges. Requirements * Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). * 5+ years of relevant work experience (Network/Security/SaaS Support) - Must. * Proficiency in Active Directory/GPO, Windows, Linux and PowerShell/ Python scripting - Must. * Proven experience in technical support role, preferably in the cybersecurity industry. * Excellent problem-solving and communication skills. * Willingness to learn and adapt in a fast-paced environment. * Strong understanding of network security skills and the ability to work independently and as part of a team. * Commitment to innovation, integrity, and excellence.

Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We've redefined static analysis tooling by committing to all of these, and turned our project, Semgrep, into an essential safeguard for code at Snowflake, Dropbox, and more. The Senior Technical Support Engineer I (TSE) is a critical role in our Engineering Department. Our TSEs enhance the customer experience and drive value by being trusted technical experts. We engage with customers to troubleshoot highly technical issues. You'll be the first line of defense against technical support issues that arrive via email, slack, and other forums of support tickets. In this role you will investigate and resolve customer problems for the Semgrep product line, including Semgrep SAST, Supply Chain and Secrets. Support is a very cross-functional team, partnering across Engineering, Product, and Sales - providing opportunities for career growth in a lively and fast-paced environment. Location expectations: This role can be fully remote, but located in the SF/NYC/Boston/Denver area. Prior experience in a fast-paced, tech environment is helpful, but we are more interested in your problem solving skills than your pedigree. So if this opportunity excites you but you don't meet the exact requirements, apply anyway! What you'll do Understand, reproduce and resolve complicated technical issues supporting AppSec Engineers, Security Engineers, and Software Engineers. Drive an operational mindset with managing support tickets - ensuring data and systems are updated to resolve tickets and identify areas of improvement for the customer experience. Be the voice of the customer to help prioritize recurring feature requests with our product and engineering teams. Help our team scale over time - write documentation, create troubleshooting playbooks, develop new tooling/training/processes that drive efficiency. Participate in on-call duties to cover urgent tickets for regional holidays, Semgrep company holidays, and a global rotation for weekend support. You are ideal for this role if you have Excellent written and verbal communication skills. A deep understanding of developer workflows and build systems, including CI / CD environments such as GitHub Actions, GitLab, Circle CI, Jenkins, and Buildkite and SCM environments such as Git. Familiarity with Web Application Security concepts including OWASP Top 10. Basic understanding of API and Webhooks. A genuine interest and passion for helping solve problems, with a high degree of empathy for the customer experience. 2+ years of experience working in a technical customer support role or former experience as a software engineer. Ability to work 9am - 6pm local time Monday through Friday; plus availability for rotational on-call support for weekend/holiday rotation. Compensation Salary Range: $101,000 - $119,000 USD Our compensation package includes equity and benefits in addition to salary. Please note that the range listed is for someone based in the San Francisco Bay Area. What we offer Our goal is to competitively and fairly compensate every Semgrep employee with a system that equally rewards those who are vocal and those who are less comfortable making demands during the final steps of the hiring process. To that end, we generate internal compensation bands that are used when discussing and negotiating salaries. We update these based on market data to make sure they're above the average for comparable roles. We also invest in our employees' well-being and long term success with comprehensive health plans, generous vacation time, 401k, learning stipends, and more. Our benefits are for everyone, so that you're taken care of, and we work with individuals to make sure they have what they need, whether that's quiet work space, adjusted hours, or something else. Who we are We have people from France and the Philippines, physics and philosophy, formal methods research and full fledged corporations. We're new parents and new grads, aspiring authors and aspiring Americans, dog lovers and dogfooders. We get together often to bike, bake, and meet up in parks. In our interactions, we believe respect and honesty go hand in hand, and prioritize both. Semgrep is an equal-opportunity employer seeking a diverse range of backgrounds. We value who you are - including your cultural heritage, your socioeconomic status, your age, your race, your gender, your sexual orientation, your disabilities. We value what's vitally important to you - your family, your religion, your politics. We value what you love in this world - your music, your weekend pursuits. We believe in welcoming varied professional backgrounds, educations, and interests. If you're exceptional in your role, believe in Semgrep's mission, and treat Semgrep's values as your own, you belong here. Please Note: For US-based roles open to remote work, we are currently able to hire employees in the following states only: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Virginia, and Washington.