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Advanced technical specialist skills for your resume and career
15 advanced technical specialist skills for your resume and career
1. C++
C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions
- Maintained C-shell based tester scripts, verifying C++ compiler code changes and documenting code regressions.
- Tested, installed and supported iSeries compilers and interface software, maintaining C++ compiler interface software and adding code enhancements.
2. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Maximized customer satisfaction and repeat business by provided fast and friendly technical support for network appliance installations.
- Provided Top-tier Technical support for Digital Broadcast Satellite services including Television and Internet Access
3. Software Applications
A software application is any computer program developed and used by consumers, such as Microsoft's suite of products (Office, Excel, Word, PowerPoint, Outlook, etc.), Internet browsers such as Firefox, Safari, and Chrome, or browser add-ons that Defendant preinstalls or causes to be preinstalled onto a Covered Product. The software application is designed to help the user perform specific tasks - personal, educational, and business functions.
- Design interface to Laser and developed software applications in Basic language for automating active trimming of critical engine control parameters.
- Provided top tier technical knowledge for enterprise scale out of region disaster recover implementation and developed numerous enterprise software applications.
4. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Consolidated Microsoft Windows networks into one single network, from total of seven different domains prior to 2001.
- Managed EnterpriseOne accounts on AS/400, HP 9000 and Intel Windows 2000/NT servers throughout the east coast.
5. VPN
A Virtual Private Network, VPN encrypts a device's internet access, activity, and identity through a secure server, making data theft and third-party traceability more difficult, and increasing the privacy and security of public and private networks, the internet, and Wi-Fi hotspots. The VPN is designed to protect one's system and network from being compromised.
- Provide support for off-site corporate meetings to include audio/video set up, configuration of wireless profiles and establishing VPN connectivity.
- Manipulated Active Directory objects to configure permissions through security and VPN groups.
6. TCP/IP
- Configured TCP/IP for new/re-imaged desktops.
- Supplied technical expertise including the installation of DHCP, WINS, DNS, TCP/IP, IIS and remote access servers.
7. Technical Issues
- Supported patrons conducting research by troubleshooting any technical issues regarding digital media.
- Researched technical issues involved in special education regulations, applicable case law and their application to special education complaints.
8. Java
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
- Designed and developed multiple MapReduce jobs in Java for complex analysis.
- Designed & implemented Java MapReduce programs to support distributed data processing.
9. Customer Issues
- Provided exceptional customer service to customers and investigated and resolved customer issues in a timely and successful manner.
- Monitored and replied to/escalated customer issues in Microsoft Outlook mailbox when delays were experienced with criminal records.
10. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- KEY ACCOMPLISHMENTS: Made process improvements; helped to build and troubleshoot excel spreadsheets utilizing Bloomberg's Excel API add-in.
- Set up Operating Room for surgery *Troubleshoot problems that arise during surgery *Decontaminate and sterilize the instrumentation used during surgery
11. Customer Calls
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
- Recognize, document and alert the supervisor of trends in customer calls.
12. Service Operations
- Directed trunking service operations and delivery, through logistics, technical implementation, provisioning, from point-of-sale to installation.
13. Software Issues
Software issues are challenges related to the software installed in a computer that can be resolved by troubleshooting, bug fixes, and in extreme cases by a programmer. Software issues can cause the software to lag in the system, malfunction, or affect the entire function of the computer system in general.
- Boosted overall production by effectively managing all production-related hardware and software issues to expedite and drive to resolution.
- Utilized strong team leadership abilities in handling ticket escalations for complicated software issues requiring database manipulation.
14. Service Issues
- Intercede between customers and service personnel in resolving all administrative and service issues.
15. Unix
UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.
- Served as Project Manager for all Corporate Systems UNIX hardware purchases and data center deployments.
- Assisted in the development and implementation of a training program in basic UNIX System Administration including database and application administration.
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List of advanced technical specialist skills to add to your resume

The most important skills for an advanced technical specialist resume and required skills for an advanced technical specialist to have include:
- C++
- Technical Support
- Software Applications
- Windows
- VPN
- TCP/IP
- Technical Issues
- Java
- Customer Issues
- Troubleshoot
- Customer Calls
- Service Operations
- Software Issues
- Service Issues
- Unix
- Account Management
- Technical Troubleshooting
- Engineering Changes
- Problem Resolution
- DB2
- Billing Inquiries
Updated January 8, 2025