What does an advanced technical specialist do?
Advanced technical specialist responsibilities
Here are examples of responsibilities from real advanced technical specialist resumes:
- Manage, organize and facilitate PRI projects, ensuring services are delivered to specification, on time and within budget.
- Audit engineering designs, manage schedules, review BOMs, and rectify engineering design problems on 3D models and 2D drawings.
- Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
- Work with DB2 to handle user access.
- Configure RDP for remote desktop (remote desktop deployment) for VPN users.
- Repair and upgrade all the PCB down to component level for the testing equipments on the manufacturing lines.
- Create PCB serialization system to ensure no unit skip a process and all inspection data is collected before shipment.
- Conduct research using online federal regulations, review Medicare and Medicaid policy and guidelines to complete an accurate and well-support decision.
- Provide both customers and partners with support on devices such as smartphones, tablets, routers and modems.
- Ensure inventory control with accurate POS terminal transactions.
Advanced technical specialist skills and personality traits
We calculated that 28% of Advanced Technical Specialists are proficient in C++, Technical Support, and Software Applications. They’re also known for soft skills such as Customer-service skills, Listening skills, and Problem-solving skills.
We break down the percentage of Advanced Technical Specialists that have these skills listed on their resume here:
- C++, 28%
Maintained C-shell based tester scripts, verifying C++ compiler code changes and documenting code regressions.
- Technical Support, 26%
Maximized customer satisfaction and repeat business by provided fast and friendly technical support for network appliance installations.
- Software Applications, 22%
Design interface to Laser and developed software applications in Basic language for automating active trimming of critical engine control parameters.
- Windows, 9%
Consolidated Microsoft Windows networks into one single network, from total of seven different domains prior to 2001.
- VPN, 3%
Provide support for off-site corporate meetings to include audio/video set up, configuration of wireless profiles and establishing VPN connectivity.
- TCP/IP, 3%
Configured TCP/IP for new/re-imaged desktops.
Common skills that an advanced technical specialist uses to do their job include "c++," "technical support," and "software applications." You can find details on the most important advanced technical specialist responsibilities below.
Customer-service skills. The most essential soft skill for an advanced technical specialist to carry out their responsibilities is customer-service skills. This skill is important for the role because "computer support specialists must be patient and sympathetic." Additionally, an advanced technical specialist resume shows how their duties depend on customer-service skills: "provided phone and remote support to field technicians installing phone and internet services to customers, utilizing proprietary software applications. "
Listening skills. Another soft skill that's essential for fulfilling advanced technical specialist duties is listening skills. The role rewards competence in this skill because "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." According to an advanced technical specialist resume, here's how advanced technical specialists can utilize listening skills in their job responsibilities: "listened then analyze, troubleshoot and resolve technical issues for voice, internet or data installation and connection issues. "
Problem-solving skills. This is an important skill for advanced technical specialists to perform their duties. For an example of how advanced technical specialist responsibilities depend on this skill, consider that "support workers must identify both simple and complex computer problems, analyze them, and solve them." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an advanced technical specialist: "answer incoming calls for technical support, providing solutions to customers technical issue with their devices and service. ".
Speaking skills. For certain advanced technical specialist responsibilities to be completed, the job requires competence in "speaking skills." The day-to-day duties of an advanced technical specialist rely on this skill, as "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." For example, this snippet was taken directly from a resume about how this skill applies to what advanced technical specialists do: "provided onsite technical support to all pep boys departments represented at convention trade show for one week. "
Writing skills. Another common skill required for advanced technical specialist responsibilities is "writing skills." This skill comes up in the duties of advanced technical specialists all the time, as "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." An excerpt from a real advanced technical specialist resume shows how this skill is central to what an advanced technical specialist does: "responded in writing, to customer inquiries on their accounts. "
The three companies that hire the most advanced technical specialists are:
- General Motors56 advanced technical specialists jobs
- Applied Medical Resources4 advanced technical specialists jobs
- Aerojet Rocketdyne3 advanced technical specialists jobs
Compare different advanced technical specialists
Advanced technical specialist vs. Technical internship
In a technical internship, the responsibilities will vary according to the organization or industry. Despite this, most of the tasks will revolve around accomplishing tasks or directives handed out by managers or supervisors, which might include duties such as researching and analyzing, crafting new ideas from scratch, assisting other personnel, and sharing insights during discussions. One may also have to create or improve systems, detect issues, provide solutions, and maintain an active communication line with team members.
There are some key differences in the responsibilities of each position. For example, advanced technical specialist responsibilities require skills like "software applications," "windows," "vpn," and "wan." Meanwhile a typical technical internship has skills in areas such as "python," "patients," "c #," and "customer service." This difference in skills reveals the differences in what each career does.
Technical interns tend to make the most money working in the telecommunication industry, where they earn an average salary of $44,775. In contrast, advanced technical specialists make the biggest average salary, $106,147, in the finance industry.On average, technical interns reach similar levels of education than advanced technical specialists. Technical interns are 3.8% less likely to earn a Master's Degree and 1.0% less likely to graduate with a Doctoral Degree.Advanced technical specialist vs. Support specialist
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
In addition to the difference in salary, there are some other key differences worth noting. For example, advanced technical specialist responsibilities are more likely to require skills like "c++," "software applications," "windows," and "wan." Meanwhile, a support specialist has duties that require skills in areas such as "customer service," "patients," "mental health," and "social work." These differences highlight just how different the day-to-day in each role looks.
On average, support specialists earn a lower salary than advanced technical specialists. Some industries support higher salaries in each profession. Interestingly enough, support specialists earn the most pay in the technology industry with an average salary of $49,388. Whereas advanced technical specialists have higher pay in the finance industry, with an average salary of $106,147.Average education levels between the two professions vary. Support specialists tend to reach similar levels of education than advanced technical specialists. In fact, they're 2.9% less likely to graduate with a Master's Degree and 1.0% less likely to earn a Doctoral Degree.Advanced technical specialist vs. Computer specialist
A computer specialist's responsibilities typically revolve around installing and repairing computer hardware and software. They meet with clients to identify their needs, examine and troubleshoot equipment, perform upgrades, and discuss the extent of repairs or replacements to clients. In a company setting, a computer specialist is in charge of overseeing an array of equipment, conducting regular maintenance checks, and performing corrective measures as needed. Furthermore, they must provide technical support, all while implementing the company's policies and regulations.
The required skills of the two careers differ considerably. For example, advanced technical specialists are more likely to have skills like "c++," "software applications," "windows," and "wan." But a computer specialist is more likely to have skills like "data entry," "computer system," "desk support," and "network printers."
Computer specialists make a very good living in the professional industry with an average annual salary of $78,107. On the other hand, advanced technical specialists are paid the highest salary in the finance industry, with average annual pay of $106,147.When it comes to education, computer specialists tend to earn similar degree levels compared to advanced technical specialists. In fact, they're 3.8% less likely to earn a Master's Degree, and 0.8% less likely to graduate with a Doctoral Degree.Advanced technical specialist vs. Information specialist
An information specialist is responsible for obtaining data through various strategies such as surveys, research, and analysis. It is essential to coordinate with different teams to learn their data needs and utilize them upon gathering. There may also be instances where an information specialist must work with other groups for tasks, such as building databases and networks. Furthermore, it is essential to ensure data integrity, protect their source's identities, adhere to all the company's policies and regulations, and abide by the state law when gathering information.
Types of advanced technical specialist
Updated January 8, 2025