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Best advanced technical support certifications

The best certifications for an advanced technical support are Emergency Medical Technician (EMT), Certified Information Technology Professional (CITP), and Network 5 Certification.

Advanced technical support certifications demonstrate your competency as an advanced technical support to employers. However, not all advanced technical support certifications provide the same value.

Below is a list of the best advanced technical support certifications. Obtaining an advanced technical support certification will give you a leg up when you apply for jobs and increase your potential salary.

4 best certifications for advanced technical supports

4 best advanced technical support certifications

1. Emergency Medical Technician (EMT)

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Certifying organization
National Registry of Emergency...

2. Certified Information Technology Professional (CITP)

A Certified Information Technology Professional (CITP) is a Certified Public Accountant recognized for his or her unique ability to provide business insight by leveraging knowledge of information relationships and supporting technologies.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)

3. Network 5 Certification

Technology today is 'networked' - even in the literal sense. Networks have become an integral part of mundane existence. It is inconceivable to think of communications exclusive of networks. Network 5 serves to expose the learner to basic networking concepts.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying organization
EC-Council

4. Advanced First Aid & CPR

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 1 year(s)
Certifying website
Advanced First Aid &...
Certifying organization
National Safety Council
Course that help you to prepare for certification
First Aid & CPR - An in Depth Guide to CPR, AED and Choking
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What is the best certification for an advanced technical support?

The best advanced technical support certification is Emergency Medical Technician (EMT). The Emergency Medical Technician (EMT) is awarded by the National Registry of Emergency Medical Technicians. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.

Here's a bit more background on how to obtain this advanced technical support certification:

  • To become a certified Emergency Medical Technician (EMT), you need to pass the exam.
  • Lucky you - certification doesn't require more than two years of work experience.
  • Renew certification every 2 year.
Best certifications

The most common combination of advanced technical support certifications include: Emergency Medical Technician (EMT), Certified Information Technology Professional (CITP), and Network 5 Certification.

Online courses for advanced technical supports to earn certifications

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1. Introduction to Technical Support

coursera

Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...

2. Network Support Fundamentals

coursera

Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT...

3. IT Support Technical Skills Helpdesk

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Hands-on Technical skills for IT Support Learners...

4. IT Support Technical Skills Bootcamp

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4.5
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Hands-on Technical skills for IT Support Professionals...

5. IBM IT Support

coursera

Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...

6. Akamai Customer Consulting and Support

coursera

Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...

7. IT & Technical Support Guide to Helpdesk, Desktop & Servers

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Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

8. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

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Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

9. Customer Service & Support For Customer Service Executives

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

10. Customer Service, Customer Support, And Customer Experience

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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

11. Technical Writing: How to Write Software Documentation

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Learn a proven strategy for writing software docu in Git Hub wiki based on the 12 main principles of technical writing!...

12. Getting Started with Call Center Training

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Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

13. Technical Analysis: Trading Smart With Technical Analysis

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Master Real-World Technical Analysis: Revolutionize Your Trading Game & Profit In Stocks, Forex & Crypto!...

14. Computer Network Fundamentals- IT Helpdesk & Desktop Support

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Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

15. Introduction to Business Support System - BSS

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Learn about business support system employed in telecom domain...

16. Cisco CUCM Quickstart Guide To Admin Services Phones Users

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Cisco Call Manager Guide For Cisco CCNP Collaboration CLCOR CCT CUCM Cisco Unified Communication Manager CLCOR CLACCM...

17. Computer Hardware, Operating System and Networking

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For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...

18. Professional Technical Writing: Advance Your Writing Skills

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Create your first technical document by applying the principles and techniques of technical writing taught by Pro Writer...

19. Technical Writing: How to Write API Software Documentation

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A framework for writing software documentation for an API as a technical writer, using Postman or Swagger UI...

20. Business Writing & Technical Writing Immersion

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Effective Writing Technical Documentation Writing System Software Documentation Emails PPTs...

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