Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The best certifications for an advanced technical support are Emergency Medical Technician (EMT), Certified Information Technology Professional (CITP), and Network 5 Certification.
Advanced technical support certifications demonstrate your competency as an advanced technical support to employers. However, not all advanced technical support certifications provide the same value.
Below is a list of the best advanced technical support certifications. Obtaining an advanced technical support certification will give you a leg up when you apply for jobs and increase your potential salary.
| Rank | Advanced technical support certification | Organization |
|---|---|---|
| 1 | Emergency Medical Technician (EMT) | NREMT |
| 2 | Certified Information Technology Professional (CITP) | AICPA |
| 3 | Network 5 Certification | EC-Council |
| 4 | Advanced First Aid & CPR | NSC |
A Certified Information Technology Professional (CITP) is a Certified Public Accountant recognized for his or her unique ability to provide business insight by leveraging knowledge of information relationships and supporting technologies.
Technology today is 'networked' - even in the literal sense. Networks have become an integral part of mundane existence. It is inconceivable to think of communications exclusive of networks. Network 5 serves to expose the learner to basic networking concepts.
The best advanced technical support certification is Emergency Medical Technician (EMT). The Emergency Medical Technician (EMT) is awarded by the National Registry of Emergency Medical Technicians. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this advanced technical support certification:
The most common combination of advanced technical support certifications include: Emergency Medical Technician (EMT), Certified Information Technology Professional (CITP), and Network 5 Certification.
1. Introduction to Technical Support
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...
2. Network Support Fundamentals
Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT...
3. IT Support Technical Skills Helpdesk
Hands-on Technical skills for IT Support Learners...
4. IT Support Technical Skills Bootcamp
Hands-on Technical skills for IT Support Professionals...
5. IBM IT Support
Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...
6. Akamai Customer Consulting and Support
Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...
7. IT & Technical Support Guide to Helpdesk, Desktop & Servers
Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...
8. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
9. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
10. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
11. Technical Writing: How to Write Software Documentation
Learn a proven strategy for writing software docu in Git Hub wiki based on the 12 main principles of technical writing!...
12. Getting Started with Call Center Training
Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...
13. Technical Analysis: Trading Smart With Technical Analysis
Master Real-World Technical Analysis: Revolutionize Your Trading Game & Profit In Stocks, Forex & Crypto!...
14. Computer Network Fundamentals- IT Helpdesk & Desktop Support
Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...
15. Introduction to Business Support System - BSS
Learn about business support system employed in telecom domain...
16. Cisco CUCM Quickstart Guide To Admin Services Phones Users
Cisco Call Manager Guide For Cisco CCNP Collaboration CLCOR CCT CUCM Cisco Unified Communication Manager CLCOR CLACCM...
17. Computer Hardware, Operating System and Networking
For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...
18. Professional Technical Writing: Advance Your Writing Skills
Create your first technical document by applying the principles and techniques of technical writing taught by Pro Writer...
19. Technical Writing: How to Write API Software Documentation
A framework for writing software documentation for an API as a technical writer, using Postman or Swagger UI...
20. Business Writing & Technical Writing Immersion
Effective Writing Technical Documentation Writing System Software Documentation Emails PPTs...