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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Olean, NY | $70,149 | $33.73 |
| 2 | Danville, PA | $58,736 | $28.24 |
| 3 | Richmond, VA | $54,646 | $26.27 |
| 4 | Broomfield, CO | $35,291 | $16.97 |
| 5 | Augusta, GA | $34,767 | $16.71 |
| 6 | Pomona, MO | $34,729 | $16.70 |
| 7 | Rossville, IL | $34,688 | $16.68 |
| 8 | North Charleston, SC | $33,032 | $15.88 |
| 9 | Indianapolis, IN | $32,176 | $15.47 |
| 10 | Dallas, TX | $31,524 | $15.16 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Service Desk Supervisor | $66,513 | $32 | - |
| 2 | Special Service Associate | $60,251 | $29 | - |
| 3 | Customer Service Professional | $49,578 | $24 | - |
| 4 | Service Associate | $41,780 | $20 | - |
| 5 | Customer Service Consultant | $40,545 | $19 | - |
| 6 | Customer Service Desk | $38,620 | $19 | - |
| 7 | Associate Customer Service Representative | $37,547 | $18 | - |
| 8 | Desk Service Coordinator | $37,302 | $18 | - |
| 9 | Customer Service Trainer | $35,536 | $17 | - |
| 10 | Customer Service Specialist | $34,845 | $17 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Pinnacle Systems | $150,507 | $72 | - |
| 2 | Fitbit | $128,529 | $62 | - |
| 3 | Cubic | $76,128 | $37 | - |
| 4 | Schneider Electric Industrial Services | $66,430 | $32 | 5 |
| 5 | Sotera Defense | $55,966 | $27 | - |
| 6 | n&k Technology | $48,412 | $23 | - |
| 7 | Accuray | $48,280 | $23 | - |
| 8 | ARRIS | $46,034 | $22 | - |
| 9 | Modular Mining | $44,463 | $21 | - |
| 10 | CareFusion Manufacturing LLC | $41,621 | $20 | - |
| 11 | Datatronics | $39,868 | $19 | - |
| 12 | Omnicell | $39,082 | $19 | - |
| 13 | Aero Simulation | $37,235 | $18 | - |
| 14 | Fidelity Technologies | $36,828 | $18 | - |
| 15 | SRC Holdings | $36,563 | $18 | - |
| 16 | Spectral Systems Inc. | $36,039 | $17 | - |
| 17 | Digital Control | $35,573 | $17 | - |
| 18 | US Technologies | $34,696 | $17 | - |
| 19 | CAE | $33,735 | $16 | - |
| 20 | Hurco Companies | $31,220 | $15 | - |