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As President and Chief Operating Officer, Mark is responsible for all Sales, Marketing and Operations at TriCore. His focus is to enhance TriCore’s Customer experience by educating the market and current Customers on TriCore’s existing and new service capabilities, and continuously improving the long tradition of excellent service. In short, Mark is responsible for optimizing service delivery operations throughout TriCore. He is tasked with creating TriCore’s long term vision and strategy and ultimately, the company’s growth. Prior to joining TriCore, Mark was the SVP of Sales and Marketing at NaviSite where he was responsible for driving revenue by providing scalable, customer-centric application and managed services solutions. Mark joined NaviSite through the acquisition of Surebridge, Inc., a provider of application management services where he served as Vice President and CIO, responsible for developing and managing the Service Delivery organization. He holds a Bachelor of Science in Economics from Penn State University.

Karen Cole is an Owner and Chief Executive Officer at Assura Inc and is based in Henrico, North Carolina. She studied at The Tuck School of Business at Dartmouth between 2016 and 2016 and Virginia Commonwealth University.