Remote Support Specialist jobs at Advantage Solutions - 4196 jobs

Primary Posting Location : City Landover Primary Posting Location : State/Province MD Primary Posting Location : Postal Code 20785 Primary Posting Location : Country US Requisition ID Type Full Time Category Client Services/Account Management Minimum USD $18.50/Hr. Maximum USD $26.44/Hr. Summary Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilities Revenue Budget Achievement * Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives * Make recommendations for how clients can achieve financial targets Analysis and Presentations * Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats * Develop and conduct negotiations to maximize profitability and maintain positive relationships * Build sales presentations for key clients and make client recommendations for customer presentations Client Key Performance Indicators Achievement * Analyze performance metrics of assigned clients and make recommendations for improvement * Recommend ways to improve business margin for clients and recommend action plans * Strategize on how to maximize marketing spend to achieve client's financial goals. * Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments Data Systems & Reporting * Drive cross-collaboration among all other internal teams * Analyze data reports to ensure financial performance meets forecasted targets * Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred. Required Knowledge, Skills and Abilities * Strong presentation skills * Excellent interpersonal and organizational skills * Working knowledge of syndicated data * Proficiency in Microsoft Excel * Intermediate or advanced computer skills * Strong written communication and verbal communication skills * Conflict management skills * Demonstrated ability to provide cross-functional leadership * Well-organized, detail-oriented, and able to handle a fast-paced work environment * Flexible and adaptable, able to change and alter according to changes in projects or business environment * Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs. Additional Information Regarding Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law. CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration.

We are looking for a full time cleaning aide for our offices in Miramar to perform general cleaning tasks like sweeping, mopping, and vacuuming floors; dusting and polishing surfaces; and emptying trash and recycling bins. Responsibilities also cover thorough cleaning and sanitizing of restrooms and kitchens, restocking supplies, and ensuring all areas are clean and presentable. Duties and responsibilities Floor care: Sweep, mop, and vacuum carpets and hard floors. Buff and polish hard floors as needed. Surface cleaning: Dust and wipe down all surfaces, including desks, tables, countertops, shelves, and cabinets. Restroom cleaning: Thoroughly clean and sanitize toilets, sinks, mirrors, and other surfaces. Restock supplies like toilet paper and paper towels. Kitchen/breakroom cleaning: Clean sinks, countertops, and appliances in kitchen areas. Waste management: Empty trash and recycling bins and replace liners. Sanitization: Disinfect high-touch surfaces such as doorknobs, light switches, and shared equipment. Equipment and supplies: Safely operate and maintain cleaning equipment. Keep cleaning supplies properly stored. Qualifications and skills Prior experience as a janitor or cleaner is often preferred. Strong attention to detail. Ability to work independently and manage time effectively. Physical stamina to perform tasks such as lifting and carrying equipment supplies and being on your feet for extended periods. Ability to follow instructions and safety protocols. Good communication skills.

Minimum: USD $18.50/Hr. Maximum: USD $26.44/Hr. Market Type: Hybrid Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities. Job Will Remain Open Until Filled

Primary Posting Location : City Charlotte Primary Posting Location : State/Province NC Primary Posting Location : Postal Code 28201 Primary Posting Location : Country US Requisition ID Type Full Time Category Client Services/Account Management Minimum USD $18.50/Hr. Maximum USD $26.44/Hr. Summary Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities. The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilities Revenue Budget Achievement * Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives * Make recommendations for how clients can achieve financial targets Analysis and Presentations * Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats * Develop and conduct negotiations to maximize profitability and maintain positive relationships * Build sales presentations for key clients and make client recommendations for customer presentations Client Key Performance Indicators Achievement * Analyze performance metrics of assigned clients and make recommendations for improvement * Recommend ways to improve business margin for clients and recommend action plans * Strategize on how to maximize marketing spend to achieve client's financial goals. * Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments Data Systems & Reporting * Drive cross-collaboration among all other internal teams * Analyze data reports to ensure financial performance meets forecasted targets * Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred. Required Knowledge, Skills and Abilities * Strong presentation skills * Excellent interpersonal and organizational skills * Working knowledge of syndicated data * Proficiency in Microsoft Excel * Intermediate or advanced computer skills * Strong written communication and verbal communication skills * Conflict management skills * Demonstrated ability to provide cross-functional leadership * Well-organized, detail-oriented, and able to handle a fast-paced work environment * Flexible and adaptable, able to change and alter according to changes in projects or business environment * Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilities Revenue Budget Achievement * Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives * Make recommendations for how clients can achieve financial targets Analysis and Presentations * Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats * Develop and conduct negotiations to maximize profitability and maintain positive relationships * Build sales presentations for key clients and make client recommendations for customer presentations Client Key Performance Indicators Achievement * Analyze performance metrics of assigned clients and make recommendations for improvement * Recommend ways to improve business margin for clients and recommend action plans * Strategize on how to maximize marketing spend to achieve client's financial goals. * Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments Data Systems & Reporting * Drive cross-collaboration among all other internal teams * Analyze data reports to ensure financial performance meets forecasted targets * Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred. Required Knowledge, Skills and Abilities * Strong presentation skills * Excellent interpersonal and organizational skills * Working knowledge of syndicated data * Proficiency in Microsoft Excel * Intermediate or advanced computer skills * Strong written communication and verbal communication skills * Conflict management skills * Demonstrated ability to provide cross-functional leadership * Well-organized, detail-oriented, and able to handle a fast-paced work environment * Flexible and adaptable, able to change and alter according to changes in projects or business environment * Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs. Additional Information Regarding Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law. CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration.

Are you the next Ubique Employee? Come be a part of our dynamic team! Ubique Group is a digital forward, consumer-driven powerhouse featuring an expansive portfolio of furniture brands. With over 20 years of building multiple brands from inception to success, Ubique Group offers a wide assortment of furniture solutions and furnishings that represent a perfect balance of form, function and style. At Ubique Group our fingers aren't just on the pulse of the marketplace, we anticipate it, transforming the typical point-and-click shopping experience into an inspired, rewarding consumer journey. Ubique Group is more than a company; we are a community of passionate, hard-working, and supportive people who believe in our business and each other. We champion the individual capabilities of our employees and the collective power of the team, and extend that commitment to our surrounding families and communities. Our goal is to meet the best service standards as we work to deliver the highest level of customer satisfaction! Job Summary: The Specialist, Customer Success Support plays a critical role in ensuring the seamless processing and fulfillment of customer orders within the retail trade sector. This position is responsible for managing the entire order lifecycle, from order entry and verification to coordination with logistics and customer service teams to guarantee timely delivery. This role requires close collaboration with internal departments and external partners to resolve any order discrepancies or issues, thereby maintaining high customer satisfaction levels. The Specialist will also analyze order data to identify trends and recommend process improvements that enhance operational efficiency. Ultimately, this position ensures that customer expectations are met or exceeded through accurate, efficient, and proactive order management practices. Minimum Qualifications: High school diploma or equivalent; Associate's or Bachelor's degree preferred. Minimum of 2 years' experience in order management, customer service, or a related field within retail or supply chain environments. Proficiency with order management systems and Microsoft Office Suite, especially Excel. Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent communication skills, both written and verbal. Preferred Qualifications: Experience working in retail trade or e-commerce order fulfillment. Familiarity with ERP systems such as SAP, Oracle, or similar platforms. Knowledge of inventory management and logistics processes. Demonstrated ability to analyze data and generate actionable insights. Experience working in a remote or distributed team environment. Responsibilities: Process and verify customer orders accurately and efficiently using order management systems. Coordinate with warehouse, logistics, and customer service teams to ensure timely order fulfillment and delivery. Monitor order status and proactively communicate with customers and internal stakeholders regarding any delays or issues. Investigate and resolve order discrepancies, returns, and cancellations in a timely manner. Maintain detailed records of orders and transactions to support reporting and audit requirements. Collaborate with cross-functional teams to identify and implement process improvements in order management workflows. Provide support for special order requests and manage exceptions as needed. Maintain a professional presence in all virtual meetings, including keeping the camera on unless otherwise approved. Consistently meet daily performance targets. (Performance metrics step up progressively at 15, 20, and 45 days) 30+ orders entered per day 50+ cases closed per day Sub 3% order entry error rate CSAT (customer review) score of 3.0 or higher Skills: The Specialist will utilize strong organizational and communication skills daily to manage and track orders accurately, ensuring all stakeholders are informed of order statuses and any issues. Proficiency in order management and ERP systems enables efficient processing and resolution of order discrepancies. Analytical skills are applied to review order data, identify trends, and recommend improvements that enhance operational workflows. Collaboration skills are essential for working effectively with cross-functional teams such as logistics, warehouse, and customer service to meet customer expectations. Additionally, adaptability and problem-solving skills are critical in managing exceptions and special-order requests in a dynamic retail environment. Physical Requirements: Prolonged periods of sitting and working on a computer Must be able to lift 15 pounds at a time Benefits: Position is fully remote We offer a competitive benefit package that includes: Major medical, dental, and vision benefits available day one no waiting period Company-paid life insurance and employee assistance program for all employees 401K with company match Employee discount on Ubique Group products Free office chair and desk for remote employees Employee-led organization Ubique Cares engages in monthly and quarterly employee engagement activities packed with fun and giveaways! Ubique offers 9 paid holidays plus 1 floating holiday per year and up to 13 Accrued PTO days per year D/V/F/M EOE

We are looking for a support person to provide on-site coverage for the Investments Business area, answering calls and being able to route it to the correct support person. The individual will also be required to do desk side support, resolving basic hardware and software problems. This person will be supported by a senior technician who will guide them through the process. The main purpose is to help provide on-site coverage as there are two support shifts, 7:30 am to 3:30 pm and 9:30 am to 6:00 pm. There is a one week rotation schedule for each shift and it is very important that the person be on-site and on time each morning. He or she will have 24 hour access to a senior technician at all times to help support the end users. The person may be assigned during down times, such as helping with PC and software inventory, hardware installations, projector setup for conferences, etc. Position Objective: The End User Specialist I will be responsible for providing technical and business process support for end-user applications. In this role, the End User Specialist I will work closely with our business and technology partners to monitor, track, and triage incidents reported by application end-users. The individual will be responsible to quickly evaluate information, engage and assist technology staff, and communicate issues to help remediate and resolve production issues efficiently and effectively. The individual will: Provide technical and business process support to application end user community. Respond to and communicate timely and effectively with end users providing professional, courteous, and knowledgeable service. Act with an appropriate sense of urgency and follow up to ensure issues are resolved to satisfaction while ensuring SLA compliance. Communicate and recommend business processes, procedures and diverse information to resolve customer issues. Gather end-user information, research internal knowledgebase and documentation for known solutions, isolate causes and take restorative actions while minimizing disruption to business operations. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken through resolution. Evaluate documented resolutions and analyze trends for ways to prevent repeat occurrence. Communicate application incidents and issues to key stakeholders, including management, development teams, end users, and unit leaders. Escalate incidents and issues when required; manage escalation through resolution and closure with the end-user. Identify, classify, and prioritize business critical issues, including production defects, fixes, and enhancements. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved. Provide UAT testing support of production defect resolutions during testing phases. Provide recommendations for support process improvement and implement changes. Qualifications Principal Accountabilities: Support Group Operations through the maintenance of existing system structure (related subsystems and applications). Provide user support on system-related issues. Ensure timely response to basic end-user inquiries and incidents, proper documentation and timely resolution leveraging resources from throughout the Group organization. Responsibility for ensuring that incident information is communicated effectively to the proper Technology and business contact points. Actively support implementation to validate application health and stability. Research, analyze and test application defects that involve basic system logic and interfaces with other Group systems Identify, classify, and prioritize production defects, ensuring proper awareness and escalation of critical issues, and appropriate understanding of business process impact. Collect and document relevant information related to production defects discovered, including affected application, details regarding defect reproduction, and expectations regarding appropriate application functionality. Perform application testing to validate technology solutions and fixes for production defects, and support post resolution activities. Timely identify, track, manage and resolve issues and risks Maintain expertise of business processes associated with the use of group applications. Skills and Knowledge: Skills: General Risk Management and situation management skills Ability to prioritize and multi-task balancing technical, business, and other drivers. Proven experience with troubleshooting principles, methodologies, and issue resolution techniques. Ability to rapidly create concise, accurate and grammatically correct documentation to support incident recovery, including executive summaries, action logs, and information records. Ability to effectively prioritize and execute tasks with a sense of urgency in a high-pressure environment to ensure SLA compliance and rapid issue response. Knowledge: Working knowledge of and experience with Windows Operating systems 7, 10 and Server General knowledge of the Microsoft Office 2013, Lotus Notes. Working knowledge of and experience with supported applications, including an understanding of Investments Market Data software. General understanding of application interdependencies and affect those interdependencies have on supported business operations. Education and Experience: Education: BA/BS in Business Administration, Computer Science, Information Systems or equivalent experience preferred. Experience: 3-5 years experience in a role requiring strong communication and interpersonal skills, leading complex rapidly-created working groups towards the common goal of resolving an incident, coordinating activities, understanding relative priority and commanding respect during fast paced, high pressure incident control group meetings. 3-5 years experience in a role requiring strong documentation and writing skills, ability to communicate rapidly and effectively through the written word. 3-5 years of employee benefits insurance experience preferred. Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

Skills & Experience Required: · Bachelor's Degree preferred · Two-four years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops · Ability to provide technical support to computer users both on the telephone and face-to-face when necessary · Strong amount of technical knowledge of Windows XP, Windows 7, Microsoft Office 2003/2007 products, Market Data Applications (ex. Bloomberg) and telephony environments. Expert level knowledge in at least one of these areas. · Ability to broaden knowledge in the functional areas of IT and be proficient in 2 or more functional areas · Strong basic execution capabilities within functional areas of IT · Moderate proficiency in troubleshooting desktop computer issues, both hardware and software · Ability to manage a work queue in a ticketing system · Work overtime hours, weekend hours and on-call hours as required · Excellent customer services skills; good telephone presence. · Ability to handle multiple tasks and prioritize appropriately Requirements: The Service Desk Technician will perform a variety of support activities including but not limited to the remediation of desktop computer issues and the support of desktop computer users with their hardware and software needs. He or she will answer phone calls and log issues with an incident tracking system. The Technician will escalate and track issues when immediate resolution is not possible. The Technician will perform other duties in service to the Technical Services department as required Key Responsibilities: · Provide initial troubleshooting of application and hardware issues. Issues of moderate complexity for any type of desktop hardware and software should normally be solved without assistance. In at least one technical area of specialization, incumbent should be able to solve problems of the highest complexity. For more complex issues in areas beyond the incumbents primary area of specialization, incumbent will collect data and escalate complex issues to Senior Service Desk or Desktop support staff and track those issues through completion · Will solve issues for moderately complex problems in all technical areas and will solve extremely complex problems in at least one technical area. · Apply policies to situations with minimal interpretation. Supervision Received/Provided: · Performing project work as assigned under the supervision of a lead or manager. · Team player attitude, excellent communication skills, and the capacity to work with minimum supervision; good customer handling skills. · The focus of a service desk person is to stay at the service desk and service people over the phone. Some problems are more easily handled in person, also during periods of high call volume, problems may be delegated to a desk top support person from a service desk person for reasons of efficiency Provide Level 1 technical support for users of desktop hardware and software in the same location and level 2 technical support for users of desktop hardware and software in remote locations. · For any problem where the user is in the same location, during periods of very high call volume, incumbent may forward the problem to a desktop support technician even if they are technically capable of solving it themselves. · Contribute to work flow or process change/redesign to the team where improvements are identified through troubleshooting · Performing Active Directory actions such as password resets and data entry, as required. Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

Skills & Experience Required: · Bachelor's Degree preferred · Two-four years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops · Ability to provide technical support to computer users both on the telephone and face-to-face when necessary · Strong amount of technical knowledge of Windows XP, Windows 7, Microsoft Office 2003/2007 products, Market Data Applications (ex. Bloomberg) and telephony environments. Expert level knowledge in at least one of these areas. · Ability to broaden knowledge in the functional areas of IT and be proficient in 2 or more functional areas · Strong basic execution capabilities within functional areas of IT · Moderate proficiency in troubleshooting desktop computer issues, both hardware and software · Ability to manage a work queue in a ticketing system · Work overtime hours, weekend hours and on-call hours as required · Excellent customer services skills; good telephone presence. · Ability to handle multiple tasks and prioritize appropriately Requirements: The Service Desk Technician will perform a variety of support activities including but not limited to the remediation of desktop computer issues and the support of desktop computer users with their hardware and software needs. He or she will answer phone calls and log issues with an incident tracking system. The Technician will escalate and track issues when immediate resolution is not possible. The Technician will perform other duties in service to the Technical Services department as required Key Responsibilities: · Provide initial troubleshooting of application and hardware issues. Issues of moderate complexity for any type of desktop hardware and software should normally be solved without assistance. In at least one technical area of specialization, incumbent should be able to solve problems of the highest complexity. For more complex issues in areas beyond the incumbents primary area of specialization, incumbent will collect data and escalate complex issues to Senior Service Desk or Desktop support staff and track those issues through completion · Will solve issues for moderately complex problems in all technical areas and will solve extremely complex problems in at least one technical area. · Apply policies to situations with minimal interpretation. Supervision Received/Provided: · Performing project work as assigned under the supervision of a lead or manager. · Team player attitude, excellent communication skills, and the capacity to work with minimum supervision; good customer handling skills. · The focus of a service desk person is to stay at the service desk and service people over the phone. Some problems are more easily handled in person, also during periods of high call volume, problems may be delegated to a desk top support person from a service desk person for reasons of efficiency Provide Level 1 technical support for users of desktop hardware and software in the same location and level 2 technical support for users of desktop hardware and software in remote locations. · For any problem where the user is in the same location, during periods of very high call volume, incumbent may forward the problem to a desktop support technician even if they are technically capable of solving it themselves. · Contribute to work flow or process change/redesign to the team where improvements are identified through troubleshooting · Performing Active Directory actions such as password resets and data entry, as required. Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the Role We're seeking a reliable, organised, and technically minded Support Specialist who enjoys problem-solving and delivering great customer experiences. You'll handle technical questions from merchants, investigate issues across our platform, and help ensure merchants get fast, accurate resolutions. This role blends customer support with light technical investigation: part troubleshooting, part educator, part translator between merchants and our product/engineering teams. You'll work on a wide variety of workflows, from reviewing API logs to helping merchants understand customs docs and you'll be a key contributor to improving the support function as we grow. You'll work closely with our CX, Product, and Engineering teams to keep merchants moving and make our support function even better. Key responsibilities Investigate technical issues escalated from our CX team. Review API logs, webhook events, and internal monitoring tools. Act as a Tier 2 escalation point for issues such as: API errors Webhook failures Customs or documentation questions Stripe disputes Carrier claims (lost/damaged parcels) Label regeneration & shipping rule misconfigurations Become a subject-matter expert (SME) in a product area (e.g., Automations, APIs, Integrations). Work cross-functionally with Product, R&D, Account Managers, CSMs, and Ops to troubleshoot merchant issues. Join merchant calls when a technical specialist is needed for clarification or support. Create and maintain documentation, internal guides, and Knowledge Base articles. Contribute to process improvements that help reduce ticket volume and improve the support experience. What we would like to see: 2-3+ years in Technical Customer Support, ideally in SaaS, e-commerce, or logistics. Strong working knowledge of: APIs & webhooks (authentication, error codes, debugging) E-commerce platforms (Shopify, BigCommerce, WooCommerce) Payments & disputes (Stripe or similar) Shipping & logistics (carriers, customs docs, duties/taxes) Excellent communication skills - able to explain technical concepts clearly. Proficiency with tools such as SQL, Postman, JavaScript, JSON, Shopify, or basic HTML/CSS. Empathetic and solution-oriented approach to customer interactions. Ability to manage escalations and coordinate with multiple teams. Strong organisational and time-management skills in a fast-paced environment. What Success Looks Like Merchant issues are resolved quickly, accurately, and with great communication. Documentation and internal tooling become easier for the rest of the team to use. You become the go-to person for one or more technical areas. Insights you surface help improve product quality and reduce future issues. Merchants feel confident and supported after technical escalations. Benefits: Competitive base salary. Stock options in a high-growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Diversity & Equal Opportunities: We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.

The Support Engineer utilizes IT experience to manage and architect Microsoft SCCM, Intune, and related environments while supporting enterprise-scale collaboration technologies. This role involves implementing and maintaining Windows-based clients, managing endpoints, and ensuring seamless operation of Microsoft Teams, Teams Rooms, and AV hardware for large meetings and Town Halls. The ideal candidate will possess strong troubleshooting skills, familiarity with Microsoft Admin Portals, and experience in AV technologies such as Crestron, Logitech, and Polycom. Certifications in Microsoft 365, Teams, and ITIL are highly preferred. Job Description Qualifications * 4-year technical degree (preferred) or associate's degree in IT, Computer Science, or related field. * Experience managing and architecting Microsoft SCCM, Intune, and other environments. * Experience supporting large-scale collaboration sessions, meetings, and AV environments. * Strong knowledge of Microsoft Teams, Teams Premium, Teams Rooms, and related AV hardware. * Experience supporting and managing Microsoft Town Hall meetings. * Excellent troubleshooting, problem-solving, communication, and interpersonal skills. Ability to work independently and as part of a team. * Familiarity with remote desktop tools, virtual desktop solutions, and network configurations. * Experience with Microsoft Admin Portals (Azure/Entra, Office 365, Services Hub). * Experience in retail environments and working with global/remote teams is a plus. Recommended Certifications * MS-101: Microsoft 365 Mobility and Security * MCSE: Core Infrastructure * Microsoft 365 Certified: Enterprise Administrator Expert * ITIL Foundations v3 or greater * Certification in Microsoft Teams or related technologies Preferred Skills * Experience supporting Crestron, Logitech, Polycom, and Microsoft AV technologies. * Demonstrated familiarity in use of MS PowerShell for SCCM, O365, and AD. * Knowledge of network configurations and troubleshooting. * Understanding of general Microsoft licensing concepts. Job Responsibilities * Implement, monitor, and maintain Microsoft Windows-based clients (physical and virtual), including Windows Virtual Desktops hosted in Azure. * Manage and monitor endpoints using Microsoft Intune and SCCM, including update deployment, image building, and application management. * Develop, test, and deploy application packages for on-demand use. * Plan and execute enterprise-scale Windows and Office channel migrations and standard patching with minimal production impact * Remediate security vulnerabilities and ensure compliance with security and audit requirements. * Contribute to licensing management and future roadmap for both frontline and corporate environments. * Provide on-site technical support (Cranberry, PA) for Microsoft Teams meetings, ensuring all equipment and software are functioning correctly. * Set up, configure, and troubleshoot Microsoft Teams Rooms and related hardware (Crestron, Logitech, Polycom).F * Support large training and conference rooms (150 person capacity) utilizing AV and Teams technologies. * Assist team members with technical issues related to Microsoft Teams, Teams Premium, and other collaboration tools. * Conduct regular maintenance and updates for Teams Rooms equipment. * Support and manage Microsoft Town Hall meetings * Maintain general awareness of industry trends on MS technologies (M365, CoPilot, Teams) About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Network Administrator is responsible for managing WAN, LAN, and WLAN infrastructure at sites across US and CAN. This hands-on role requires critical thinking, deep technical expertise, and excellent organizational skills. SCHEDULE & LOCATION Monday-Friday, Full-Time, Exempt Hybrid - 220 Remington Blvd, Bolingbrook, IL BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Install, configure, and upgrade routers, firewalls, switches, wireless access points, VPN tunnels, and SD-WAN infrastructure. * Manage rules, routes, policies, and ports across devices to ensure secure and consistent access for applications and employees. * Triage, troubleshoot, and resolve connectivity issues for distribution centers, offices, and employees. * Manage and monitor WAN circuits, collaborating with site leaders and ISPs. * Perform site surveys to optimize network reliability and performance. * Maintain network diagrams, operating procedures, and asset inventories. * Support camera systems, badge access, and other physical security systems. * Collaborate with IT and non-IT stakeholders on cross-functional projects with key network deliverables. WHAT WE'RE LOOKING FOR * Bachelor's degree in Computer Science or equivalent practical experience. * Minimum of 7 years of hands-on network administration experience. * One or more of the following industry certifications: * Cisco CCNA, Palo Alto PCNSA, CWNA, Aruba ACMP, CompTIA Security+ * Experience designing and deploying large-scale wired and wireless solutions. * Hands-on experience with network monitoring and diagnostic tools. * Deep understanding of wireless fundamentals and RF analysis. * Expertise with protocols such as BGP, OSPF, TCP/IP, DHCP, VPN, and RADIUS. * Experience with Palo Alto, Meraki, HP Aruba, or similar technologies. * Familiarity with AWS, Microsoft Entra/AD, and DNS. * Strong technical, analytical, data collection, and problem-solving skills. * Flexible, adaptable, and able to multitask in a fast-paced environment. * Self-motivated and proactive, with high attention to detail. * Positive attitude and strong team collaboration skills. * Strong verbal and written communication skills. * Ability to travel occasionally to US and CAN, with overnight stays as required. * Participation in an on-call rotation to respond to critical off-hours incidents. * Able to lift 50 lbs. and perform tasks while standing for extended periods. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be provided to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.

We are seeking a highly skilled IT PMO to join our team at L&F. The IT PMO will be responsible for overseeing all project management activities within the IT department, ensuring projects are delivered on time and within budget. This role will play a key part in driving the success of our IT initiatives and ensuring alignment with business goals. Responsibilities: Develop and maintain project management processes and methodologies Monitor project progress and ensure adherence to timelines and budgets Provide leadership and guidance to project teams Identify and mitigate project risks Manage project resources effectively Prepare and present project status reports to senior management Qualifications: Bachelor's degree in IT or related field 5+ years of experience in project management PMP certification is preferred Strong leadership and communication skills Ability to work effectively in a fast-paced environment If you are a proactive and results-driven individual with a passion for project management, we want to hear from you. Apply now to join our dynamic team at L&F!

Job DescriptionSince 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 18 facility locations including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester, in the NY Capital Region and New Jersey. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. Job Summary Responsible for supporting IT Director in all elements related to desktop PC's, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support. Essential Duties and Responsibilities Desktop Support, including travel to Company's 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region. Install, configure and maintain computer hardware, including but not limited to PC's/workstations/ laptops, phones, video and sound. Assist with wiring. End user support, including phone and on-site support for hardware and software issues. Technical support, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software. Support and corporate telephone infrastructure, including voicemail system and telephone devices. Install/upgrade desktop/ laptop software. Apply fixes/patches to software. Install/replace computer hardware. Support backups. Some Microsoft Windows Server support. Qualifications Bachelor's Degree in Computer Science or related field. Basic knowledge of Google Suite. Fluency with Microsoft Operating Systems and Microsoft Office products required. Valid driver license. Reliable transportation to travel to Company's 15 locations. Experience in troubleshooting desktop applications. Strong oral and written communication skills. Experience with Windows OS, TCP/IP, and networks. Some understanding of Mac/Apple hardware, apps and OS. Ability to comfortably interact with all levels of management. Ability to support and communicate with end-users at various levels of tech proficiency. Ability to add hours on as-needed or on-call basis. Work Context/Activities This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills. This position requires a pleasant demeanor and a friendly, helpful attitude. This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis. SCHEDULE : Monday to Friday and some weekends. COMPENSATION: $30.00 per hour BENEFITS: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime's group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees' gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match - Employees are eligible to enroll in Sportime's 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old. Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly. Powered by JazzHR LRpQ3oPTY1

Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 18 facility locations including the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester, in the NY Capital Region and New Jersey. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. Job Summary Responsible for supporting IT Director in all elements related to desktop PC's, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support. Essential Duties and Responsibilities Desktop Support, including travel to Company's 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region. Install, configure and maintain computer hardware, including but not limited to PC's/workstations/ laptops, phones, video and sound. Assist with wiring. End user support, including phone and on-site support for hardware and software issues. Technical support, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software. Support and corporate telephone infrastructure, including voicemail system and telephone devices. Install/upgrade desktop/ laptop software. Apply fixes/patches to software. Install/replace computer hardware. Support backups. Some Microsoft Windows Server support. Qualifications Bachelor's Degree in Computer Science or related field. Basic knowledge of Google Suite. Fluency with Microsoft Operating Systems and Microsoft Office products required. Valid driver license. Reliable transportation to travel to Company's 15 locations. Experience in troubleshooting desktop applications. Strong oral and written communication skills. Experience with Windows OS, TCP/IP, and networks. Some understanding of Mac/Apple hardware, apps and OS. Ability to comfortably interact with all levels of management. Ability to support and communicate with end-users at various levels of tech proficiency. Ability to add hours on as-needed or on-call basis. Work Context/Activities This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills. This position requires a pleasant demeanor and a friendly, helpful attitude. This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis. SCHEDULE : Monday to Friday and some weekends. COMPENSATION: $30.00 per hour BENEFITS: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime's group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees' gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match - Employees are eligible to enroll in Sportime's 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old. Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly.

As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system- monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You'll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at ************************************** Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor). More than just important work. Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at ***************************** Requirements Required Qualifications * Relocation to the Madison, WI area (reimbursed) * A history of academic and professional success * Exceptional interpersonal, communication, initiative, and leadership abilities * Available to work second or third shift hours * Eligibility to work in the U.S. without sponsorship * COVID-19 vaccination Preferred Qualifications: * Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute * Knowledge of Linux, especially Ubuntu, Redhat, or CentOS * CompTIA+, CCNA, Network+, or Linux+ certification * Knowledge of VMware

The Opportunity: Rio Grande is seeking a detail-oriented and organized Sales Admin to support our sales operations, customer service functions, and event coordination. This role is crucial in maintaining accurate CRM data, processing sales orders, managing inbox and processing customer service intakes. If you thrive in a fast-paced environment and have strong administrative and customer service skills, we encourage you to apply. What You'll Need: Administrative Support Process sales purchase orders (POs) and ensure accurate data entry and tracking. Manage and monitor RioPro inbox and maintain 1 day SLA Resolving non-sales-related customer service issues, including: Package delays and estimated arrival times (ETAs) Returns (non-replacement) Special order statuses and repairs (when agents are unavailable) Manage the RioPro calendar, ensuring optimal scheduling for time off, tradeshow attendance, and training sessions. Maintain accurate customer records, and other agreements in HubSpot for the RioPro Group. Distribute and manage lead accounts for tracking and follow-up. Build relationships with RioPro agents and customers to understand their business needs. Assist on phones when needed What You'll Do: Education & Experience: 2-5 years of experience in sales administration, customer service, or related fields. Experience with CRM systems (HubSpot, Salesforce, or similar). Key Competencies: Administrative & Organizational Skills: Strong ability to manage scheduling, sales data, and documentation. Sales Support & Operations: Experience in order processing, proposal assistance, and sales tracking. Customer Service & Communication: Excellent verbal and written communication skills to handle customer inquiries and internal coordination. Analytical & Problem-Solving: Ability to analyze sales data and improve processes. Technology Proficiency: Working knowledge of Microsoft Office, SAP, and HubSpot CRM. Customization Service Knowledge: Familiarity with Rio Grande's customization service processes and order entry. Performance Metrics & Success Measures: Accuracy in CRM data entry and document storage. Effective coordination of customer visits and tours. Proper scheduling to avoid conflicts in RioPro calendar operations. Timeliness in responding to customer inquiries and processing orders. Efficient management of customization services with minimal service roadblocks. Work Environment & Benefits: Work Hours: Monday-Friday, 8 AM - 5 PM. Training: 2-3 weeks of paid training covering system processes, product knowledge, and company culture. Compensation & Incentives: Performance-based merits and bonuses, particularly for tradeshow participation. Rio Grande has a metal-free policy in it's operations areas. The successful candidate will enjoy a rewarding, challenging, and principled work environment. Diversity, Equity, Inclusion and Belonging: Guided by our core values, Rio Grande is committed to treating all people with dignity and respect. We are an equal-opportunity employer with a zero-tolerance policy for harassment or discrimination of any kind. As an advocate for equity and equality, we hire, train, and promote qualified people of all backgrounds. We consider employment candidates without regard to race, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other underrepresented class. We value our associates and have won the yearly Healthiest Places to Work and Family Friendly Business awards on multiple occasions. The Reward: Rio Grande provides a generous benefit package for full-time (30+ hours a week) associates that includes: Medical plan with low premium rates and no high deductible (includes dental and vision) and telemedicine 401(k) matching program Paid time-off benefits, plus an additional seven paid holidays Paid life insurance and optional additional life insurance Long-term and short-term disability Flexible spending account Pet insurance Tuition reimbursement On-site gym and company wellness program Bereavement leave Employee discounts at Rio Grande Local and national discounts on various travel and entertainment Competitive compensation, including an opportunity to share in the profits Our associates strive for joint accountability. We work together for the success of our stakeholders, and we provide a thoughtful, fun, and creative environment to support them. We encourage professional and personal development through a variety of training opportunities and a focus on promoting from within. The Company: Established in 1944, Rio Grande, a Berkshire-Hathaway manufacturer/distributor, has thousands of valued customers around the world. We are a principle-based company with a highly evolved team-based environment. We can show you how a profoundly effective organization lives these values every day. You can find our guiding principles, The 3 R's, Respect, Responsibility and Results, on our website as well as information about our community support and how we protect the environment. Within our 186,000 sq. ft., solar-powered facility, with covered parking, Rio Grande has sales, marketing, supply chain, IT and administrative offices, a climate-controlled distribution center with more than 40,000 items, and a comprehensive, well-equipped manufacturing operation. Manufactured products include jewelry-making equipment (from basic tools to highly sophisticated induction casting machines) and jewelry components-both die-struck and cast. Capabilities include CAD/CAM, casting, stamp and form, metal finishing, CNC machining, manual milling, tool & die and electronics/mechanical assembly.

We are looking for Production Support Specialists! Production Support Specialists provide computer-based support including data and digital asset management, photography and photo editing, and technical artwork creation. These self-motivated and collaborative Cast Members have a strong attention to detail ensuring consistency and accuracy in our data and documentation for the Disney Live Entertainment Costuming organization. You will report a Costume Leader. As a part of the consideration process for this position, there will be an 5-hour in-person assessment. The pay rate for this role in Florida is $23.45 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: **************************************** SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles. SUBMITTING YOUR APPLICATION After clicking “Apply Now” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. KEYWORD: WDWCasting, Costuming, WDW: Walt Disney World Casting Hourly Jobs Be at least 18 years of age Possess a valid Driver's License as you may be required to drive company vehicles Advanced experience with photo editing, digital illustration software, and vector editing graphic software Experience with advanced digital camera equipment, photo lighting equipment, digital drawing tablets, and a 3D-Imaging scanner Working knowledge of supporting the garment patterning, cutting, and construction cycles Repetitive bending, kneeling, squatting and twisting Sit or stand for long periods of time up to entire shift Must be able to work around costumes made of natural or synthetic materials including fur, fiberglass and plastics Must be able to read information on a 2 ½” screen Push or pull up to 46 lbs. Lift up to 50 lbs. Team lift with 2 Cast Members maximum of 85 lbs. Comfortable working in an area where you may be exposed to performers in multiple stages of dress and undress Flexible with work schedule, including overtime, weekends, and holidays Full-Time roles require full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Proficiency with computer systems and advanced technical software including Adobe Photoshop, Adobe Illustrator, and Adobe Lightroom Experience supporting the garment production and design process in a themed entertainment or fashion industry capacity Experience with programs such as Adobe Lightroom, Yunique, and GUS Take photos of costume assets Revise or edit existing photo documentation Create new photos utilizing existing catalog of digital assets with direction Data maintenance and governance utilizing GUS/Yunique Job plan creation utilizing Maximo Technical drawing/line drawings of costumes Facilitate 3D-Imaging appointments for performer documentation