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Patient Service Representative jobs at AdventHealth - 43 jobs

  • Patient Service Representative PRN Sebring

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: PRN Shift: Day (United States of America) Address: 4200 SUN N LAKE BLVD City: SEBRING State: Florida Postal Code: 33872 Job Description: Hours: MUST BE FLEXIBLE INCLUDING WEEKENDS Ensures confidentiality of employee, patient, and hospital information. Cross-trains in admitting/emergency room for assistance as needed. Assigns diagnosis codes based on physician orders for various patient types. Reviews and updates assigned reports in timely manner. Collects accurate data from patients and verifies patient eligibility during pre-registration and registration. Meets pre-certification requirements according to insurance specifications. Determines financial class and payor codes, and communicates financial policies to patients. Assesses authorization needs to ensure payment from payors. Performs clerical duties for admitting and registering patients. Assist self-pay patients in completing financial questionnaires. Records primary care physician referrals in the log. Ensures appropriate patient flow to nursing. Other duties as assigned. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Pay Range: $15.58 - $24.92 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $15.6-24.9 hourly 13d ago
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  • Consumer Access Specialist

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Night-Weekend (United States of America) Address: 601 E ROLLINS ST City: ORLANDO State: Florida Postal Code: 32803 Job Description: * Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed. * Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans. * Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information. * Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes. * Registers patients for all services, ensuring accuracy and minimizing duplication of medical records. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: Associate, High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body, Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body Pay Range: $16.63 - $26.60 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $16.6-26.6 hourly 10d ago
  • Clinic Registration Specialist (Financial Advocate West Des Moines)

    Unitypoint Health 4.4company rating

    West Des Moines, IA jobs

    As the initial contact to the department/clinic, uses personal skills to quickly build a positive relationship with persons served. Demonstrates ability to effectively manage details by accurately completing registration, verifying payor coverage, processing orders/referrals, point of service collections, maintaining medical records and completing billing procedures. Creates a welcoming environment for persons served. Effectively manages positive relationships with referral sources and other members of the team. Acts as a resource to the interdisciplinary team, applying skills of the profession to improve outcomes of persons served. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Care Delivery: Communicates with referral sources and various service sites to coordinate care and provide a smooth transition for persons served. Creates and maintains an organized work environment. Records, files, and maintains current information pertinent to the operation of the department and maintains medical record of persons served. Verifies benefits and coverage as assigned. Communicates coverage information with persons served. Maintains medical record and provides required documentation to payor to assure payment. Accurately completes billing procedures using appropriate IT systems and software. Exhibits an understanding of third-party payor processes. Uses resources to improve productivity or delegate appropriately. Specifically, works with other clerical staff and volunteers to enhance services, use time wisely and improve teamwork. Uses payroll technology to complete processes in an accurate and timely manner as assigned. Assists with cleaning/inventorying equipment and ordering supplies. Reports any questions or concerns regarding compliance immediately to the attention of department or organization/hospital administrative staff. Effectively manages supplies through setting and maintaining par levels. Evaluates and adjusts par levels to decrease over stock. Orders additional patient care supplies as patient needs require. Manages resources to maintain efficient and effective operations. Demonstrates initiative to improve quality and maximize patient experience. Professionalism and Personal Development: Demonstrates professionalism and personal growth in daily actions. Promotes professional rehabilitation objectives among interdisciplinary team members. Consistently utilizes a holistic approach (considering physical, psych/social, spiritual, educational, safety, and related criteria, appropriate to the age of the patients served in the assigned service area). Participates in process improvement for enhancement of care delivery and clinical excellence. Fosters professional relationships that offer opportunities for enhanced patient access and care delivery. Exhibits flexibility with assignments including hours of operation to meet business and customer needs. Exhibits willingness to accept and learn new skills. May have flexibility to occasionally work remotely outside of their designated UPH location. Qualifications Education: Required high school diploma or GED. Experience: Two years billing, financial counselor, EMR or health care related experience preferred. Must be flexible to learn additional IT applications as assigned. Must have working knowledge of Microsoft Office products and Outlook. Knowledge/Skills/Abilities: Must be able to communicate effectively with people of diverse professional educational and lifestyle backgrounds. Knowledge of basic computer skills. Other: Use of usual and customary equipment used to perform essential functions of the position.
    $26k-30k yearly est. Auto-Apply 7d ago
  • Clinic Registration Specialist (Financial Advocate West Des Moines)

    Unitypoint Health 4.4company rating

    West Des Moines, IA jobs

    * Area of Interest: Patient Services * FTE/Hours per pay period: 1.0 * Department: Physical Therapy- West * Shift: 40 hrs/week 8-5 Monday-Friday * Job ID: 176568 As the initial contact to the department/clinic, uses personal skills to quickly build a positive relationship with persons served. Demonstrates ability to effectively manage details by accurately completing registration, verifying payor coverage, processing orders/referrals, point of service collections, maintaining medical records and completing billing procedures. Creates a welcoming environment for persons served. Effectively manages positive relationships with referral sources and other members of the team. Acts as a resource to the interdisciplinary team, applying skills of the profession to improve outcomes of persons served. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: * Expect paid time off, parental leave, 401K matching and an employee recognition program. * Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. * Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Care Delivery: Communicates with referral sources and various service sites to coordinate care and provide a smooth transition for persons served. Creates and maintains an organized work environment. Records, files, and maintains current information pertinent to the operation of the department and maintains medical record of persons served. Verifies benefits and coverage as assigned. Communicates coverage information with persons served. Maintains medical record and provides required documentation to payor to assure payment. Accurately completes billing procedures using appropriate IT systems and software. Exhibits an understanding of third-party payor processes. Uses resources to improve productivity or delegate appropriately. Specifically, works with other clerical staff and volunteers to enhance services, use time wisely and improve teamwork. Uses payroll technology to complete processes in an accurate and timely manner as assigned. Assists with cleaning/inventorying equipment and ordering supplies. Reports any questions or concerns regarding compliance immediately to the attention of department or organization/hospital administrative staff. Effectively manages supplies through setting and maintaining par levels. Evaluates and adjusts par levels to decrease over stock. Orders additional patient care supplies as patient needs require. Manages resources to maintain efficient and effective operations. Demonstrates initiative to improve quality and maximize patient experience. Professionalism and Personal Development: Demonstrates professionalism and personal growth in daily actions. Promotes professional rehabilitation objectives among interdisciplinary team members. Consistently utilizes a holistic approach (considering physical, psych/social, spiritual, educational, safety, and related criteria, appropriate to the age of the patients served in the assigned service area). Participates in process improvement for enhancement of care delivery and clinical excellence. Fosters professional relationships that offer opportunities for enhanced patient access and care delivery. Exhibits flexibility with assignments including hours of operation to meet business and customer needs. Exhibits willingness to accept and learn new skills. May have flexibility to occasionally work remotely outside of their designated UPH location. Qualifications Education: Required high school diploma or GED. Experience: Two years billing, financial counselor, EMR or health care related experience preferred. Must be flexible to learn additional IT applications as assigned. Must have working knowledge of Microsoft Office products and Outlook. Knowledge/Skills/Abilities: Must be able to communicate effectively with people of diverse professional educational and lifestyle backgrounds. Knowledge of basic computer skills. Other: Use of usual and customary equipment used to perform essential functions of the position.
    $26k-30k yearly est. Auto-Apply 6d ago
  • Float Patient Services Rep - Cardiology Rural Outpatient Clinics

    Integris Health 4.6company rating

    Remote

    INTEGRIS Health Cardiovascular Physicians, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Service Representative that will float to Altus and Elk City, Oklahoma. In this position, you'll work Monday - Friday Days with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front-loaded PTO, 100% INTEGRIS Health paid short-term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health. The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires. INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer. REQUIRED QUALIFICATIONS EXPERIENCE: 6 months customer service experience IMG Float Pool: This job requires the incumbents to operate a INTEGRIS-owned vehicle OR personal vehicle (non-INTEGRIS-owned) and therefore must have a current Oklahoma State Driver's License as well as a driving record which is acceptable to our insurance carrier. PREFERRED QUALIFICATIONS EXPERIENCE: 1-year clerical experience Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding 6 months telephone customer service experience The Patient Services Representative responsibilities include, but are not limited to, the following: Responsible for receiving and/or dispatching incoming phone calls Collects payments for copays and deductibles Makes financial arrangements for patients Performs check in and out duties accurately and timely Makes appointments for visits and, if an emergency, informs a clinical employee or provider Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc. Accurately enters patient demographics into the practice management system Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider Manages large call volume while maintaining excellent telephone etiquette Organizes workflow to meet patient needs in a timely manner Reports to Office Manager/Supervisor. This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
    $28k-31k yearly est. Auto-Apply 22d ago
  • Scheduling Specialist - Cardio

    Baylor Scott & White Health 4.5company rating

    Waco, TX jobs

    **Working Conditions:** + Initial training will be conducted onsite. Following successful completion of training, the role will transition to remote work. **Working Hours:** + Monday to Friday, 8:00 AM to 5:00 PM The Scheduling Specialist 1 under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information. **ESSENTIAL FUNCTIONS OF THE ROLE** Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures. Collects patient demographic and insurance information during scheduling phone call with provider or patient. Validates insurance is in network with the provider. Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure. Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure. Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available. Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period. **KEY SUCCESS FACTORS** Must consistently meets performance standards of production, accuracy, completeness and quality. Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - Less than 1 Year of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $27k-32k yearly est. 60d+ ago
  • Consumer Access Specialist PRN

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: PRN Shift: Day (United States of America) Address: 1395 S PINELLAS AVE City: TARPON SPRINGS State: Florida Postal Code: 34689 Job Description: Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed. Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans. Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information. Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes. Registers patients for all services, ensuring accuracy and minimizing duplication of medical records. Collects critical demographic information from patients and confirms insurance details. Provides timely and continual coverage of assigned work areas during scheduled shifts, arranging relief coverage as needed. Manages communication between clinical, ancillary, and consumer access departments to enhance the patient experience. Consistently provides excellent customer service, documenting all patient and insurance representative conversations, including payer decisions and payment arrangements. Attends department meetings and promotes positive dialogue within the team. Provides coverage for PBX (Switchboard) as needed, including answering phones and transferring calls. Performs cashiering functions such as collections and cash reconciliation accurately. Other duties as assigned. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body, Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body Pay Range: $16.63 - $26.60 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $16.6-26.6 hourly 15d ago
  • CF-Consumer Access Specialist Weekend Days

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day-Weekend (United States of America) Address: 7823 PALM PKWY City: ORLANDO State: Florida Postal Code: 32836 Job Description: * Shift: Friday - Sunday 6am-6pm * Address: 7823 Palm Parkway, Orlando, FL 32836 * * Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed. * Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans. * Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information. * Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes. * Registers patients for all services, ensuring accuracy and minimizing duplication of medical records. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body, Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body Pay Range: $16.63 - $26.60 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $16.6-26.6 hourly 13d ago
  • Cardiac Scheduling Specialist

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 217 HILLCREST ST City: ORLANDO State: Florida Postal Code: 32801 Job Description: * Manages incoming calls related to provider coverage at the hospital. * Registers new patients in the designated computer system. * Speaks to patients about their procedures and obtains necessary authorizations and pretesting paperwork. * Assists appointment schedulers and receptionists with scheduling new, post-op, and established patients. * Maintains and updates physician out-patient orders for follow-up appointments and diagnostic testing, and communicates with physicians about any difficulties reaching patients. * Performs other duties as assigned. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Pay Range: $17.63 - $28.20 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $17.6-28.2 hourly 6d ago
  • Patient Dining Associate

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 3100 E FLETCHER AVE City: TAMPA State: Florida Postal Code: 33613 Job Description: Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or EquivCertified Food Safety Manager (CFSM) - EV Accredited Issuing Body, Food Handler Certificate (FHC) - EV Accredited Issuing Body Pay Range: $15.31 - $24.49 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $15.3-24.5 hourly 15d ago
  • Consumer Access Specialist PRN Ocala

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: PRN Shift: Day (United States of America) Address: 1500 SW 1ST AVE City: OCALA State: Florida Postal Code: 34471 Job Description: Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed. Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans. Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information. Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes. Registers patients for all services, ensuring accuracy and minimizing duplication of medical records. Collects critical demographic information from patients and confirms insurance details. Provides timely and continual coverage of assigned work areas during scheduled shifts, arranging relief coverage as needed. Manages communication between clinical, ancillary, and consumer access departments to enhance the patient experience. Consistently provides excellent customer service, documenting all patient and insurance representative conversations, including payer decisions and payment arrangements. Attends department meetings and promotes positive dialogue within the team. Provides coverage for PBX (Switchboard) as needed, including answering phones and transferring calls. Performs cashiering functions such as collections and cash reconciliation accurately. Other duties as assigned. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body, Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body Pay Range: $16.63 - $26.60 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $16.6-26.6 hourly 15d ago
  • Consumer Access Specialist Ocala

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 1500 SW 1ST AVE City: OCALA State: Florida Postal Code: 34471 Job Description: * Hours: Monday-Friday 9:30am-6:00pm * Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed. * Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans. * Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information. * Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes. * Registers patients for all services, ensuring accuracy and minimizing duplication of medical records. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: Associate, High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body, Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body Pay Range: $16.63 - $26.60 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $16.6-26.6 hourly 13d ago
  • Consumer Access Specialist PRN Sebring

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: PRN Shift: Day (United States of America) Address: 4200 SUN N LAKE BLVD City: SEBRING State: Florida Postal Code: 33872 Job Description: * Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed. * Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans. * Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information. * Contacts insurance companies to verify eligibility and benefits and obtains pre-authorizations within established timeframes. * Registers patients for all services, ensuring accuracy and minimizing duplication of medical records. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body, Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body Pay Range: $16.04 - $25.67 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $16-25.7 hourly 15d ago
  • Centralized Scheduler

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 601 E ALTAMONTE DR City: ALTAMONTE SPRINGS State: Florida Postal Code: 32701 Job Description: * Resolves any scheduling conflicts or issues promptly and efficiently. * Maintains accurate and up-to-date patient records. * Provides patients with information regarding their appointments and any necessary preparations. * Demonstrates and promotes high standards for quality and productivity. * Calls patients to complete appointment scheduling. * Schedules patients for outpatient radiology, cardiology, and other hospital procedures. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: Associate, High School Grad or Equiv (Required) Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $15.7-25.1 hourly 4d ago
  • Patient Registration Coordinator

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 1014 W INTERNATIONAL SPEEDWAY BLVD City: DAYTONA BEACH State: Florida Postal Code: 32114 Job Description: * Participates in departmental performance improvement initiatives. * Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. * Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. * Drives customer service initiatives by creating and owning the patient experience. * Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $15.7-25.1 hourly 6d ago
  • Acct Rep I-Billing/Coll/Den

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 900 WINDERLEY PL City: MAITLAND State: Florida Postal Code: 32751 Job Description: Verifies patient insurance coverage. Ensures accurate billing codes. Submits claims to insurance payers. Follows up on denied claims. Resolves billing discrepancies. Communicates with insurance companies to clarify coverage details. Updates patient accounts. Maintains compliance with billing regulations. Assists patients with understanding their insurance benefits and payment responsibilities. Understands managed care payment methodologies and principles. Interprets payment methodologies for various payer types. Receives and documents correspondence from auditing bodies. Other duties as assigned. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Pay Range: $16.63 - $26.60 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $16.6-26.6 hourly 15d ago
  • Patient Registration Coordinator

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day-Weekend (United States of America) Address: 8201 W IRLO BRONSON HWY City: KISSIMMEE State: Florida Postal Code: 34747 Job Description: Schedule: Full Time Shift: Sun 745a-5p, Mon & Tues 745a-8p, Wed 745a-2p * Participates in departmental performance improvement initiatives. * Other duties as assigned. * Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. * Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. * Drives customer service initiatives by creating and owning the patient experience. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $15.7-25.1 hourly 8d ago
  • Patient Registration Coordinator

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 2293 S WOODLAND BLVD City: DELAND State: Florida Postal Code: 32720 Job Description: * Participates in departmental performance improvement initiatives. * Other duties as assigned. * Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. * Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. * Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for worker's comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $15.7-25.1 hourly 10d ago
  • Patient Registration Coordinator

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day-Weekend (United States of America) Address: 3380 S US HWY 27 City: CLERMONT State: Florida Postal Code: 34711 Job Description: Schedule: Full Time Shift: Requires full availability weekdays 8am-8pm, and weekends 8am-5pm. A sample 2-week schedule would look like this: * Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm * Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm * --------------------------------------------------------------- * Participates in departmental performance improvement initiatives. * Other duties as assigned. * Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. * Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. * Drives customer service initiatives by creating and owning the patient experience. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $15.7-25.1 hourly 6d ago
  • Patient Registration Coordinator

    Adventhealth 4.7company rating

    Patient service representative job at AdventHealth

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day-Weekend (United States of America) Address: 1103 N 14TH ST City: LEESBURG State: Florida Postal Code: 34748 Job Description: Schedule: Full Time Shift: Requires full availability weekdays 8am-8pm, and weekends 8am-5pm. A sample 2-week schedule would look like this: * Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm * Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm * Participates in departmental performance improvement initiatives. * Other duties as assigned. * Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. * Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. * Drives customer service initiatives by creating and owning the patient experience. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body Pay Range: $15.69 - $25.10 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $15.7-25.1 hourly 8d ago

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