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The PSG (Payment Services Group) Supervisor is responsible for providing outstanding customer service to clients through the daily management of a team of approximately 20 or more employees, to include hiring, motivating, recognizing, rewarding, coaching, counseling, training, and problem solving. The position ensures that the clients of assigned PSG accounts receive quality customer service in accordance with the service order agreements and ACB policies and procedures. This highly visible position maintains close client contact and oversees all matters related to customer service and claim processing of all assigned accounts. ESSENTIAL RESPONSIBILITIES Serve as the primary client contact for assigned client accounts. Ensure that client and ACB goals are being met with regard to production and customer service. Receive, research, and resolve client questions and complaints. Review and identify potential client-related issues and proactively offer potential solutions. Schedule, conduct, and attend client meetings which may be onsite, via video or teleconference; visit clients off-site when necessary. Coordinate client training on processes and systems. Ensure that claim processing complies with ACB and client policies, program guidelines, and turnaround commitments. Review claims as necessary to ensure quality and accuracy of processing. Ensure that pended claim process follows established procedures. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve ongoing processing, operations, efficiency, and service. Review actions that affect the client database such as file loads, edits, etc., and monitor the system to ensure data is maintained and updated as necessary. Maintain client program information, specification sheets, and account documentation and ensure that information is accessible to all team members. Write and evaluate client service order revisions and updates. Schedule production and work assignments of team members. Conduct selection interviews and assist in hiring of team members. Oversee new employee training and orientation. Communicate information regarding claim status, turnaround time, client status, and/or issues to PSG Management and management team on a daily basis. Ensure that employees have appropriate training and other resources to perform their jobs. Establish and coordinate ongoing staff training and development to increase performance levels and to improve customer service. Provide daily direction and communication to team members so clients receive timely and efficient service. Meet with team members on a regular basis to establish goals and review job performance. Provide feedback and counseling related to work performance. Write and administer performance appraisals for skill improvement. Make promotional and salary increase recommendations to PSG Management. Address disciplinary and/or performance problems according to company policy. Make appropriate decisions relative to corrective action as required. Prepare and administer disciplinary action in conjunction with HR as necessary. Respond to and resolve employee relation issues expressed by team members. Create and maintain a high quality work environment so team members are motivated to perform at their highest level and to continue working for the company. Evaluate, identify and address reasons for employee turnover within work group. Write, review, and present programming change requests to IT and technical staff. Oversee report quality, accuracy and data integrity. Create and produce ad hoc client reports upon request. Administer client programs related to current business, special programs or new client projects. SECTION V: JOB SPECIFICATIONS AND QUALIFICATIONS Education: Bachelor's degree in business or related field, or equivalent work experience. Technical Knowledge: PC knowledge, including Microsoft Office products; Outlook, Word, Excel; email and communication software. Understanding of production functions, customer service, and accounting principles. Managerial Experience: Minimum of 3 years of demonstrated leadership and supervisory experience in a customer service or production environment. Strong organizational skills are needed to manage multiple tasks/priorities. Human Relations Skills: Minimum of 1 year of experience supervising others, including hiring, motivating, counseling, and terminating. Proven leadership experience. Ability to communicate effectively to a variety of audiences.

Job Information State of Tennessee Job InformationOpening Date/Time01/13/2026 12:00AM Central TimeClosing Date/Time01/19/2026 11:59PM Central TimeSalary (Monthly)$3,229.00 - $4,041.00Salary (Annually)$38,748.00 - $48,492.00Job TypeFull-TimeCity, State Location Dresden, TN Jackson, TN Memphis, TN Nashville, TN Clarksville, TN Murfreesboro, TN Columbia, TN Cookeville, TN Chattanooga, TN Oak Ridge, TN Knoxville, TN Maryville, TN Johnson City, TN DepartmentChildren's Services LOCATION OF (2) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD ABUSE HOTLINE, WEAKLEY COUNTY, MADISON COUNTY, SHELBY COUNTY, DAVIDSON COUNTY, MONTGOMERY COUNTY, RUTHERFORD COUNTY, MAURY COUNTY, PUTNAM COUNTY, HAMILTON COUNTY, ANDERSON COUNTY, ROANE COUNTY, KNOX COUNTY, BLOUNT COUNTY, WASHINGTON COUNTY, CARTER COUNTY, AND SULLIVAN COUNTY This is a DCS Intake Associate position for the Child Abuse Hotline in the Statewide Child Investigative & Referral Unit. This position is currently located in Davidson County but can potentially sit in any county across the state once training is completed. This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. Qualifications Education and Experience: Graduation from an accredited college or university with a bachelor's degree Substitution of Experience for Education: Two (2) years' experience as a DCS Case Management Assistant may be substituted for the bachelor's degree. Necessary Special Qualifications: Applicants for this class must: Must be at least twenty-one (21) years of age on the date of application; Be a citizen of the United States; Possess a valid driver's license prior to and during employment; Have a good moral character, as determined by investigation; Complete a criminal history disclosure form in a manner approved by the appointing authority; Have no conviction for a felony; Agree to release all records involving their criminal history to the appointment authority; Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check. Submit to and pass a pre-employment screening test for use of illegal drugs. Ability to work nights, evenings, weekends and/or holidays as needed. Ability to work remotely or physical office location. To work remotely, must have access to a private and confidential workspace and access to hardwired internet services. Ability to manually type 40 wpm or higher. Overview The DCS Intake Associate is the training, entry-level classification in the Child Abuse Hotline series. A person in this classification is assigned to work in a crisis-oriented call center and develops skills to conduct an investigatory intake of alleged child abuse and neglect and to appropriately assess the situation to determine next steps to immediately address child safety and risk concerns. This class differs from the DCS Intake Specialist* in that the latter functions at the working level. *An applicant appointed to this flexibly staffed class will be reclassified to the next higher class in the series after successful completion of a mandatory one-year training period; inadequate or marginal performance during the training period will result in automatic demotion or termination. Responsibilities ALL LISTED RESPONSBILITIES WILL BE PERFORMED AT THE LEARNING/ENTRY LEVEL: Understands the child abuse and neglect reporting and case assignment process within DCS. Receives referrals of alleged child abuse and neglect from a variety of callers including but not limited to the general public and various community partners such as law enforcement, medical personnel, and school officials. Uses quality interviewing skills to conduct phone interviews regarding child abuse and neglect. Assesses child safety and risk by utilizing various follow up and clarifying questions. Based on information obtained from the interview, writes an initial child abuse and neglect intake report and documents information to ensure all information is accurately captured in the DCS electronic intake database and accurately documents and conveys reported concerns of child abuse and neglect. Utilzes active listening skills and communicates in a customer focused manner with callers in what may be a sensitive and/or highly stressful situation. Demonstrates the ability to be patient and flexible with the callers while staying focused on each interview task. Performs historical research using the DCS electronic intake database to conduct a detailed search for prior DCS involvement with the child and family. Ensures due diligence to determine if there is any prior investigations, duplicate information related to same child and/or family, current cases in the system, etc. Utilizes policy and procedure interpretation skills to review DCS screening tools to assess child safety and risk of harm for each intake. Demonstrates the ability to review policy and procedure to understand how to complete intakes and how to make the preliminary screening decision. Competencies (KSA's) Competencies: Customer Focus Action Oriented Interpersonal Savvy Demonstrates Self-Awareness Situational Adaptability Knowledge: Communications and Media Customer and Personal Service Public Safety and Security Law and Government Skills: Active Learning and Listening Complex Problem Solving Critical Thinking Reading Comprehension Social Perceptiveness Abilities: Auditory Attention Deductive Reasoning Inductive Reasoning Problem Sensitivity Tools & Equipment Laptop Computer Headsets

This dual-position is characterized by the responsibility to assist in managing Montgomery County EMS Department's fleet of vehicles and thirteen (13) facilities. Minimum Experience: At least one year of vehicle and building maintenance; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Minimum Education: High School Diploma (or GED) required. Certifications, Licenses: Must possess a valid driver's license. A pre-employment criminal background check is required. GENERAL POSITION DUTIES AND RESPONSIBILITIES: Under the direction of the Fleet and Facilities Manager plans, organizes, assists, and directs the operation of the department's vehicle fleet services, which includes the ambulances, command vehicles and manages the facilities ongoing maintenance and repair. Prioritizes, schedules and manages in a timely fashion the maintenance and repair of EMS fleet and facilities Plans, directs and coordinates the operation of vehicle maintenance and repair for MCEMS Assists with a preventative maintenance and vehicle replacement program. Reviews periodic repair procedures to ensure completeness, accuracy and efficiency. Locates and purchases parts, supplies and equipment necessary to perform repairs and modifications Consults with outside vendors to perform repairs that are outside of the scope or abilities of the department Assist with coordination of maintenance and repairs on all EMS fleet and facilities, ensures all maintenance records are completed and filed; develops and applies fleet management programs Prepares work orders; plans, organizes, and prioritizes vehicles and facilities for maintenance and repairs; coordinates work with internal employees and/or external contractors or vendors Monitor and control supplies and equipment related to facility/vehicle maintenance; order supplies and tools as necessary; prepare documents for equipment procurement; prepare specifications and contracts for contract services. Routinely will service and repair EMS station needs such as minor electrical, plumbing, & HVAC issues with the use of associated hand, power, and specialty tools and equipment as needed Oversee the maintenance of EMS grounds ie:landscaping, mowing, and tree trimming as needed Maintain back flow prevention valves, and station sprinkler systems. Maintain station generators and transfer switches along with scheduling of preventative maintenance Replace ceiling tiles Trouble shoot small appliance problems Sheet rock repair and painting Maintain, service, and schedule preventative maintenance of all garage doors Moves equipment, furniture, boxes, or other items to be relocated. Evaluate roof leaks, gutter problems, and clean gutters if needed Work with EMS administration, Fleet and Facility Manager, and County Engineer's office for remodel and new construction projects Work in conjunction with County Maintenance on larger projects where assistance is needed including snow and ice removal Work in conjunction with MCEMS Communications Technician and County IT Department for proximity access to stations and security cameras Communicates regularly with the Fleet & Facilities Manager and departmental command staff about fleet and building issues Demonstrates awareness and understanding of the various internal and external cultures that utilize department services Consistently reports to work on time prepared to perform duties of position Understands that at times work hours could fall outside the window of normal business hours Meets County Government productivity and quality standards Maintains appropriate customer/vendor relations Works to obtain and maintain Emergency Vehicle Technician (EVT) certifications, Emergency Vehicle Operations Course (EVOC), and Basis Life Support/CPR Card COUNTY ORGANIZATION DUTIES AND RESPONSIBILITIES: Represent the Department to other County departments, elected officials and outside agencies; coordinate Department activities with those of other departments and outside agencies and organizations. Respond to and resolve difficult and sensitive citizen inquiries and complaints. JOB QUALIFICATIONS - KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of County Government and Departmental operations, policy, procedures and administrative orders Knowledge of applicable State of Tennessee, Department of Health, EMS Division statutes, rules, administrative orders, policies and procedures General automotive knowledge, statutes, rules, regulations, practices and procedures. Proficiency in vehicle and facilities maintenance, repair and design. Ability to effectively use computers and related equipment, hardware and software for preparing reports, maintaining inventory and tracking repair records. Thorough knowledge of local streets and hospital locations Has exceptional organizational, management, human relations and technical skills Skill in working under stressful situations, in receiving and assessing information, then making appropriate decisions for response Skill in effectively maintaining equipment, facilities and operations; determining when maintenance may be required Skill in determining the kind of tools and equipment needed to complete a job Skill in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Skill in effectively communicating in both oral and written form Generalized computer operations utilizing a variety of software applications LANGUAGE SKILLS Incumbent must possess the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Incumbent must possess the ability to write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Incumbent must possess the ability to work with mathematical concepts such as probability and statistical inference, and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Incumbent must possess the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Incumbent must possess the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. WORK ENVIRONMENT: Work is performed in a typical indoor office setting with some exposure to wet or humid conditions, fumes or airborne particles, toxic or caustic chemicals and outdoor weather conditions. The noise level in the work environment is usually moderate. PHYSICAL AND MENTAL REQUIREMENTS/ACTIVITIES: While performing the duties of this job, the incumbent is regularly required to sit and talk or hear.The incumbent frequently is required to use hands to finger, handle, or feel; reach with hands and arms. The incumbent is occasionally required to stand, walk, stoop, kneel, crouch, crawl and climb or balance. The incumbent must occasionally lift move, push, pull, and/or drag up to 100 pounds. The incumbent will be required to occasionally work and lift in confined spaces as well as in adverse areas and/or conditions. Specific vision abilities required by this job include close vision, and ability to adjust focus. Can climb up and down a ladder without difficulty and is unafraid of heights.

Executive Service QUALITY IMPROVEMENT DATA ANALYSTDivision of TennCareChief Medical Office (CMO) Nashville, TNSalary: TennCare compensation is equitable and will be based on education and experience for a qualified candidate in accordance with Department of Human Resources (DOHR) policy.Closing Date: 02/02/2026 The Division of TennCare is dedicated to providing our employees with a hybrid work environment. All TennCare positions have a combination of work from home and work in the office, which varies by position, department, and business need. You may review the specific expectations with our hiring team. Background Check: This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. Who we are and what we do: TennCare is Tennessee's managed care Medicaid program that provides health insurance coverage to certain groups of low-income individuals such as pregnant women, children, caretaker relatives of young children, older adults, and adults with physical disabilities. TennCare provides coverage for approximately 1.7 million Tennesseans and operates with an annual budget of approximately $14 billion. It is run by the Division of TennCare with oversight and some funding from the Centers for Medicare and Medicaid Services (CMS). TennCare's mission is to improve the lives of Tennesseans by providing high-quality cost-effective care. To fulfill that purpose, we equip each employee for active participation and empower teams to communicate and worked collaboratively to improve organizational processes in order to make a difference in the lives our members. Because of the positive impact TennCare has on the lives of the most vulnerable Tennesseans, TennCare employees report that their work provides them with a sense of meaning, purpose, and accomplishment. TennCare leadership understands that employees are our most valuable resource and ensures professional and leadership development are a priority for the agency. Job Overview: TennCare is committed to improving the quality of health care for its members while maximizing the value of every dollar spent. Since its founding, TennCare has been a leader in innovation through clinical care models and delivery system payment reform. The Quality Improvement Division (QI) is an integral team within the Chief Medical Office (CMO) that is responsible for monitoring, reporting, and leading innovative strategies focused on improving clinical quality and health outcomes. The QI Data Analytics (DA) team leads key reporting, evaluation, and strategic analysis across the agency for all quality-related initiatives. Within QI, the Data Analytics team leads all analytic efforts for QI units including the Population Health Team, Social Determinants of Health Team, and the Primary Care Quality team focused on value-based outpatient programs. Additionally, the DA team collaborates closely with all other teams within CMO, including Dental, Pharmacy, Behavioral Health, and Appeals teams to provide analytics and dashboarding expertise. Externally, the QI division works closely with TennCare's contracted organizations and other state agencies to provide oversight of quality performance and data reporting for TennCare Members. This position will be a key member of the QI Data Analytics team reporting to the QI Data Analytics Director. Key Responsibilities: Design and develop data analysis projects to provide insight into policies and clinical focus areas for data-informed decision making: Utilize knowledge of claims data to help CMO teams refine data queries and develop strong analytics to guide policy and operational decision making Provide data expertise in partnership with Data Analytics and CMO leadership to design dashboards and data visualizations for ongoing business accountability and data-informed decision making. Create presentation-ready deliverables for internal and external stakeholders. -Use TennCare data expertise to explore and identify emerging areas for clinical focus and quality improvement. Support CMO leadership analysis of data outputs. Continue to develop data analytics skills, including data visualization and data analysis software. Utilize data and analytic tools to meet quality reporting requirements and provide insights for clinical quality improvement: Query, collect, prepare and safeguard data -Produce key deliverables to satisfy Center for Medicare and Medicaid Services (CMS), legislative, and other ad-hoc requests for data and information. Provide analytics expertise to review and summarize complex reports. -Evaluate quality measures at the individual provider or aggregate level using relevant information, National Committee of Quality Assurance (NCQA) and CMS specifications. Design and complete complex cost and outcome projections for various programs. Perform quality checks of data and reports provided by Managed Care Organizations (MCO) and collaborate with the MCOs, as needed, for timely report completion. Partner with CMO teams CMO to explore and utilize data specific to each team: Partner with CMO teams to develop data analytics projects and dashboards. Train business users to understand and utilize final analytic deliverables. Assist the Member Medical Appeals team to develop dashboards showing key performance metrics. Identify emerging trends for targeted process improvement initiatives. Partner with the Dental team to complete data analysis requests, including calculation of metrics from the Dental Quality Association (DQA) and NCQA. Support ongoing ad hoc analytics requested by CMO teams on various initiatives, including maternal health, value-based payment, health related social needs, and behavioral health. Minimum Qualifications: A master's degree in statistics, applied statistics, social or behavioral sciences, health sciences, business, business administration, or public policy and 2+ years full time professional work developing research methodology and/or directing statistical research OR A bachelor's degree in statistics, applied statistics, social or behavioral sciences, health sciences, business, business administration, or public policy and 5+ years full-time professional work developing research methodology and/or directing statistical research Desirable Qualifications: 2+ years of statistical and analytical experience. Strong coding experience in statistical software applications such as Snowflake, SAS, R, and Python. Strong computer skills including mastery of Microsoft (Excel, Access, Word, and PowerPoint) -Strong, clear, and concise oral and written communication skills Strong organizational skills, including the ability to prioritize, multi-task, and manage workload to meet specific timeframes and deadlines. Experience in Tableau or Power BI -Experience in healthcare field, specifically healthcare data analytics and/or with quality measurement Experience in survey development and analysis Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.

Job Information State of Tennessee Job InformationOpening Date/Time01/13/2026 12:00AM Central TimeClosing Date/Time01/26/2026 11:59PM Central TimeSalary (Monthly)$4,562.00 - $5,694.00Salary (Annually)$54,744.00 - $68,328.00Job TypeFull-TimeCity, State LocationNashville, TNDepartmentEducation LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF EDUCATION, ACADEMIC OFFICES, DAVIDSON COUNTY For more information, visit the link below: Qualifications Education and Experience: Possession of a bachelor's degree from an accredited college or university and experience equivalent to four years of full-time professional educational, instructional or supervisory/administrative work. Substitution of Graduate Education for Experience: Graduate coursework from an accredited college or university may be substituted for the required experience, on a year-for-year basis, to a maximum of two years. OR One year of experience as an Education Consultant 1 or School Nutrition Consultant with the State of Tennessee. Necessary Special Qualifications: Applicants for this class may be required to: Possess a valid driver's license. Examination Method: Education and Experience, 100%, for Preferred Service positions. For Executive Service positions, Minimum Qualifications, Necessary Special Qualifications, and Examination Method are determined by the appointing authority. Overview Summary: Under general supervision, is responsible for consultative work of considerable difficulty and administrative work of average difficulty in assisting in the development of policies, procedures, and guidelines for the administration and operation of a small complex educational program or section of a larger more complex program or, acting as an educational-administrative consultant to an assistant commissioner or similar classification; and performs related work as required. Distinguishing Features: An employee in this class is responsible for planning and assisting in development of policies, procedures, and guidelines for the administration and operation of specific educational programs, activities, and services. Work involves identifying and assessing educational needs and developing immediate and long-range plans for meeting those needs. Work includes providing technical assistance to educational personnel in implementing policies and procedures at the local level. This class differs from that of Education Consultant 1 in that incumbents of the latter provide technical assistance to local education agency staff in planning, analyzing, and developing educational projects, programs, activities, and services. This class differs from that of Education Consultant 3 in that incumbents of the latter are responsible for a large complex program or direct a major education initiative under the direction of the Commissioner of Education or the State Board of Education. Responsibilities Training and Teaching Others: Provides professional development to teachers, LEA staff, peers, and other stakeholders. Identifies and analyzes instructional, administrative, and programmatic training needs within local educational agencies. Collaborates with others to develop training courses and curriculum materials for conducting in-service training, staff developments, workshops, and seminars. Provide Consultation and Advice to Others: Gives guidance to appropriate stakeholders in techniques for monitoring program compliance with departmental guidelines and state and federal regulations. Evaluates and provides feedback on education assistance grant proposals submitted by local education agencies and makes recommendations and decisions on approval or denial. Communicating with Persons Outside Organization: Communicates with LEA's staff and other stakeholders in a responsive and timely manner. Provides information to parents and families concerning state and federal guidelines. Recommends information for posting on TDOE website, and other social media. Developing Objectives and Strategies: Provides technical assistance and guidance, and monitors the use of the allocated education funds to local education agencies, in accordance with state and federal laws, rules, and regulations. Identifies and assesses educational needs and develops immediate and long-range plans to meet these needs and improve educational services. Evaluating Information to Determine Compliance with Standards: Ensures that the original intent and purpose of specific educational programs are fulfilled. Evaluates the implementation of vendor or sub-recipient's contractual obligations. Coaching and Developing Others: Coaches and mentors teachers and other LEA staff. Coaches and mentors peers in areas of expertise. Interpreting the Meaning of Information for Others: Provides technical assistance to local education agency and other educational institution personnel and/or appropriate staff in implementing specific educational program policies and procedures at the local level. Making Decisions and Solving Problems: Participates in planning and developing policies, procedures, standards, and guidelines for the administration and operation of specific educational programs, activities, and services. Assists in development of standards and criteria for evaluating educational projects, programs, activities, services, and/or curriculum plans. Communicating with Supervisors, Peers, or Subordinates: Communicates potential areas of concern or pertinent information to supervisors immediately. Shares relevant information with supervisors and peers concerning current issues. Monitoring and Controlling Resources: Monitors program budgets and cost allocation plans, and monitors individual program expenditures. Resolving Conflicts and Negotiating with Others: Assists in resolving potential conflict between parents and school districts. Performing Administrative Activities: Processes paperwork accurately and in a timely manner. Maintains appropriate documentation files. Follows the policies and procedures for employee time and travel reporting and approval. Analyzing Data or Information: Reviews relevant information and makes recommendations on the need for changes in program policies, procedures, and guidelines. Documenting/Recording Information: Maintains records and reports including instructional and training manuals, policy directives, administrative and programmatic manuals, statistical information, and financial and budgetary data. Interacting With Computers: Enters and maintains data into web-based applications or excel documents. Processing Information: Compiles and organizes data for future use in decision making. Organizing, Planning, and Prioritizing Work: Prioritizes, organizes, and plans work to meet assigned deadlines. Coordinating the Work and Activities of Others: Leads assigned initiatives and provides feedback to supervisors. Developing and Building Teams: Encourages and builds mutual trust, respect, and cooperation among team members. Thinking Creatively: Researches and makes recommendations for new and innovative systems, products, or applications. Getting Information: Gathers information from the supervisors, local education agencies, state, and federal sources to compile necessary reports. Updating and Using Relevant Knowledge: Attends conferences, meetings, and seminars at local, state, and national levels to promote and coordinate the planning and implementation of specific educational programs, activities, and services. Establishing and Maintaining Interpersonal Relationships: Serves on a variety of committees to promote and coordinate the planning and implementation of specific educational programs, activities, and services. Handling and Moving Objects: Packs, handles, and moves training materials. Competencies (KSA's) Competencies: Ethics and Values Integrity and Trust Building Effective Teams Decision Quality Written Communication Drive for Results Problem Solving Time Management Perseverance Perspective Knowledge: Clerical Communication and Media Customer Service Oriented Education and Training Monitoring Respectfulness Self-motivated Time Management Skills: Active Learning Active Listening Complex Problem Solving Coordination Critical Thinking Fluency of Ideas Instructing Judgment and Decision Making Learning Strategies Management of Material Things Negotiation Oral Comprehension Persuasion Reading Comprehension Social Perceptiveness Speaking Systems Evaluation Writing Abilities: Deductive Reasoning Inductive Reasoning Selective Attention Time Sharing Written Comprehension Tools & Equipment Computer Copier/Scanner Media Equipment

The purpose of this position is for supervision of offenders referred to the Community Corrections program. Minimum Experience Case Officer I: Three (3) years of experience in case management, social work, or related field. Minimum Education: Bachelor's degree from an accredited college or university in social, behavioral, criminal science or related field of study required. Certifications, Licenses: Must have dependable transportation. A pre-employment criminal background check is required. GENERAL POSITION DUTIES AND RESPONSIBILITIES: Prepares and maintains felony offender's violent and non-violent records and reports; identifies criminal activities and background information in reports or standard forms; prepares narrative reports of the investigation process; totals caseload activities when preparing monthly reports. Calculates sentencing information to determine the accuracy of an offender's sentence computation; verifies that offender sentencing complies with judgment order. Completes initial intake packages and/or risk-need assessments on offenders Monitors the offenders under their supervision to ensure compliance with release requirements set for the offenders by policy and procedures. Interviews offenders regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their Community Corrections contracts and rehabilitation plans. Administers risk/needs assessment to offenders using motivational interviewing techniques. Searches on State, local, and Federal databases for incidents and additional information related to their offenders; monitors and reviews e-mails related to the status of their offenders. Conducts pre-hearing and pre-release investigations and testifies in court regarding the offender's backgrounds and recommended sentences and sentencing conditions as required by policy. Acts as liaison with judges, court personnel, law enforcement and other agencies concerned with the probation program and who may have an effect upon the success of agency goals. Uses motivational interactions with offenders to realign offender behaviors, thinking, and reactions to conform to facility rules and societal norms; assists offenders in decision-making processes. Requests arrest warrants for non-compliance by the offenders as required by policy and procedures. Utilizes compiled offender information in order to determine proper steps for treatment. Counsels' offenders concerning risk of reoffending. Provides information to offenders in regard to community resources and methods of finding and keeping employment and improving family relations. Supervises people on community-based sentences and provides field supervision of offenders by conducting curfew checks or visits to home, work, or school. Administers drug and alcohol tests, including random drug screens of offenders, to verify compliance with substance abuse treatment programs. Attends and monitors court hearings of offenders. Documents and compiles all information received, generated or distributed for each case, including emails, reports, assessments, interviews, court orders, web-based searches, etc. Recommends remedial action or initiates court action in response to noncompliance with terms of probation. Enforces and follows up on court orders and board conditions for release. Prepares and follows up with risk assessments forms (Strong-R) or any designated assessment tools. Handles offender complaints and grievances quickly and professionally. Assists offenders in addressing their concerns regarding job pay, trust fund, sentence information, educational needs, and programs. Identifies issues with offender behavior to ascertain appropriate intervention techniques. Uses Risk Needs Assessment (Strong-R) to determine the offenders' risk level and frequency of needed services. Investigates significant offender and staff-related events to determine if Incident Reports are required by policy and procedures. Assesses the availability of service providers to deliver appropriate services to offenders. Assists in determining the value of court-ordered offender restitution. Develops a transitional accountability plan informing offenders of the requirements of conditional release, such as office visits, restitution payments, or educational and employment stipulations. Develops appropriate sanctions for offender compliance with their conditions of release. Writes reports describing offenders' progress, identifying offender status and updating personal information and employer information. Coordinates clinical assessments for offenders; arranges for medical, mental health, or substance abuse treatment services according to individual needs or court orders. Identifies and verifies offenders' location and movement between local, State, Federal facilities, and/or supervising field offices. Schedules offender activities such as public service work, orientation, court, classes, in-take processing, drug screens, and home visits. Formulates behavioral contract for the offender and makes recommendations. Other duties as assigned. FISCAL RESPONSIBILITIES Process money orders for offender supervision fees, court costs, and community service work donations. COUNTY ORGANIZATION DUTIES AND RESPONSIBILITIES: Represents the Department and County to other County staff and members of the public. Provides quality customer service to individuals needing directions or assistance. Demonstrates the organization's Core Values and adherence to the Ethics policy. JOB QUALIFICATIONS - KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Laws and regulations that affect the delivery of services provided by the Department. Goals, principles and practices of human service programs, program administration, and program goals and their intended impacts. General knowledge of interviewing and supportive counseling techniques. General knowledge of social casework techniques. Social, economic and health problems of basic human behavior and of available assistance and rehabilitative services and techniques. Human service needs assessment methodologies. Legal requirements including privacy, resident rights, confidentiality, and non-discrimination. The County and Department's operating requirements, policies, procedures, and practices; and local, state, and federal regulations related to department programs and operations. Administrative policies and procedures of the County. Pertinent Federal, State, and local laws, codes, and regulations. Current office practices and procedures. Computer software consistent for this position. Skill in: Analyzing complex administrative information and issues, defining problems and evaluating alternatives, and recommending methods, procedures, and techniques for resolution of issues. Organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority. Applying judgment and discretion in resolving problems and interpreting policies and regulations. Ability to: Perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision. Establish and maintain accurate records of assigned activities and operations. Interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations. Perform mathematical calculations required of this position. Communicate clearly and concisely, both orally and in writing. Relate to clients in stressful or crisis situations. Think quickly, maintain self-control, and adapt to stressful situations. Analyze facts and to exercise sound judgment in arriving at conclusions. Maintain professionalism at all times. Establish and maintain effective working relationships with those contacted in the course of work. Maintain confidentiality and discretion regarding business-related files, reports, and conversations, within State and Federal statutes. Ability to work the allocated hours of the position and respond after hours as needed. PHYSICAL AND MENTAL REQUIREMENTS/ACTIVITIES: This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching, or crawling and reaching with hands and arms. Specific vision abilities required by this job include close, distance and peripheral vision; depth perception; and the ability to adjust focus. Will spend a large amount of time viewing a computer screen. Vocal communication and normal hearing are required for expressing or exchanging ideas by means of the spoken word. Acceptable verbal and conversation skills to effectively communicate with others via the phone, at meetings and to greet and assist visitors. Work requires preparing and analyzing written or computer data and observing general surroundings and activities. Frequent use of phone handset and repetitive use of hand & fingers to operate office equipment, use computer keyboard & computer mouse and to perform other office tasks. Frequent travel may involve exposure to inclement weather conditions, unsanitary conditions in homes, communicable illnesses and diseases and unsafe environments. May require dealing with persons who are hostile, aggressive, abusive or violent, posing threatening conditions. Ability to recognize occupational hazards in work activities and take safety precautions. Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities.

Job Information State of Tennessee Job InformationOpening Date/Time01/13/2026 12:00AM Central TimeClosing Date/Time01/19/2026 11:59PM Central TimeSalary (Monthly)$3,229.00 - $4,041.00Salary (Annually)$38,748.00 - $48,492.00Job TypeFull-TimeCity, State LocationNew Tazewell, TNDepartmentHealth LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF HEALTH, LOCAL HEALTH DIVISION, CLAIBORNE COUNTY This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. Qualifications Education and Experience: Graduation from an accredited college or university with a bachelor's degree, including 9 quarter hours or 6 semester hours in human nutrition, 4 quarter hours or 3 semester hours in human anatomy or physiology, and 4 quarter hours or 3 semester hours in education, psychology, or counseling. A transcript is required for proper evaluation. Necessary Special Qualifications: A valid motor vehicle operator's license is required. Overview The Nutrition Educator determines participant eligibility for the WIC program by assessing nutrition risks, conducting nutrition counseling, and assigning appropriate food packages. This role supports participants in achieving their health goals by providing education on nutrition, breastfeeding, and behavior change. Additionally, the classification involves monitoring progress, offering resources, and fostering cooperation with internal and external partners to ensure effective service delivery. This classification differs from that of a Nutritionist 1 in that the latter is eligible for the Registered Dietitian (RD) exam. Responsibilities Determines participant eligibility for the WIC (Women, Infants & Children) program by assessing nutrition risk, analyzing anthropometric and hematological measurements, providing nutrition counseling, and assigning food packages. Documents information in participant's electronic record according to policies and guidelines. Interprets and explains nutrition data and risk to participants to promote behavior change and complies with program guidelines. Assesses client's readiness to change and assists with client-centered goals to promote behavior change. Evaluates participant's progress on nutrition/breastfeeding goals at regular intervals through the certification period. Provides breastfeeding promotion and support as appropriate. Monitors inventory resources related to feeding such as breastfeeding aids, breastfeeding equipment, and therapeutic formulas. Maintains knowledge of community resources to provide referrals and resources to participants. Provides basic nutrition education to local health department staff, clients, and community organizations. Competencies (KSA's) Competencies: Customer Focus Decision Quality Communicates Effectively Collaborates Instills Trust Knowledges: Customer and Personal Service Biology Sociology and Anthropology Psychology English Language Skills: Active Learning and Listening Service Orientation Time Management Writing Speaking Abilities: Written Comprehension Speech Clarity Speech Recognition Number Facility Tools & Equipment Computer Desk Telephone Cell Phone Printer (Scanner/Copier/Fax) Electronic Scale TN Driver Standards State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications: A valid driver's license For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations. Please include your Driver's License Information under the Licenses and Certifications section of your application. **Agencies may allow an exception based on other factors.

Do you enjoy collaborating with diverse project teams in a fast-paced environment? Are you interested in joining an organization focused on making a positive impact? If so, we would like to discuss opportunities for growth with you. EnSafe is accepting applications for an Environmental Remediation Project Engineer to join our team in Tennessee. Successful candidates must be willing to work onsite at one of our Tennessee offices. Relocation assistance is available to meet this expectation, along with a signing bonus. We are seeking an Environmental Remediation Project Engineer who is ready to support and manage a variety of projects using innovative remedial technologies to address various contaminants in soil, groundwater, industrial wastewater, stormwater, and air. The right candidate will enrich our team of engineers and scientists in providing solutions to address contaminants such as PFAS, 1,4-dioxane, chlorinated solvents, and heavy metals for sites regulated under state, CERCLA, and RCRA laws. Joining our team means immersing yourself in an environment that nurtures creativity, encourages collaboration across all levels, fosters a supportive culture, and facilitates professional growth. In this position, you will: Lead and support remedial and process engineering projects and teams to fill data gaps, design, construct, operate, and optimize systems. Evaluate data from aquifer tests, pilot studies, bench testing, sampling events, and modeling to develop remedial strategies. Prepare, review, and mentor others in the development of design basis, technology selection, and design plans, specifications, and reports. Communicate with regulatory personnel and permitting agencies to ensure compliance with project requirements and applicable regulations. Provide project and client management from small dry cleaners/gas stations to complex industrial facilities to major federal facilities. Prepare proposals, cost estimates, and long-term projections for remediation projects. Provide technical assistance to teams working across multiple offices throughout the country, problem-solving, mentoring, leading by example, and participating in corporate technical initiatives. Minimum Skills and Requirements: Bachelor's degree from an ABET-accredited college in Civil, Chemical, Mechanical, or Environmental Engineering. 7-15 years of relevant experience required. P.E. required. Strong knowledge of CERCLA, RCRA, EPA, State, and other environmental regulations, legislation, and SOPs. Hands-on experience with remediation technologies and O&M for soil, groundwater, stormwater, industrial wastewater, and air for a wide range of contaminants. Experience with remedial system instrumentation and controls, as well as remote telemetry, is a plus. Strong consulting, problem-solving, and leadership skills. A valid driver's license. Ability to travel overnight. Why Join EnSafe? E mployee-Owned Advantage EnSafe is 100% employee-owned, with an ESOP (Employee Stock Ownership Plan) since 1997. That means when EnSafe succeeds, you succeed too, turning company growth directly into shared rewards. Commitment to Growth and Wellness The company supports personalized career development, mentorship, and employee wellness initiatives, including health tracking tools. Purpose Driven Work EnSafe's mission focuses on delivering impactful environmental, health, and safety consulting-making a real difference in communities, backed by long-standing technical credibility. Safety as a Value, Not Just a Service Safety is deeply embedded in our culture, prioritizing both employee well-being and helping clients maintain compliance. We emphasize that safety is integral to everything we do. A Culture of Freedom & Ownership At EnSafe, our career philosophy is built on freedom. The freedom to take initiative, achieve your goals, and shape your own career path. Employees are encouraged to pursue growth in a flexible, entrepreneurial environment. Challenging, Creative Work Workdays at EnSafe are anything but ordinary, fast-paced, dynamic, and filled with opportunities to tackle projects in environmental consulting, health & safety, engineering, and technology. Every day calls for creativity, innovation, and agile problem-solving. About EnSafe EnSafe began as a two-person firm in 1980, navigating complex regulatory compliance issues on behalf of our clients. We nurture our people with opportunities for growth and development. We build enduring, trustworthy relationships with each of our clients, focusing on high ethical and safety standards. We establish this reputation by attracting and retaining high-quality individuals for the long term. At EnSafe, we are committed to cultivating a diverse and authentic workplace. If you're enthusiastic about this role but your experience doesn't precisely align with every qualification in the job description, we encourage you to apply nonetheless. You may be just the right candidate for this or other roles at our company. EnSafe is committed to being an EEO employer and all qualified candidates will receive consideration without regard to race, color, religion, national origin, citizenship, age (except for bona fide occupational qualifications), sex, disability, sexual orientation, gender identity, marital status, military or veteran status, any other status protected by federal, state, or local law, or association with a person on the basis on one or more of the foregoing. Check us out on the web at **************

The Department of Veterans Affairs (VA) Office of General Counsel is searching for an Attorney in Nashville TN who is committed to public service and representing the interests of the VA. This role reports directly to the Deputy Chief Counsel and is primarily responsible for advising and representing VA management on issues relating to employment and labor law, as well as providing advice on various health care related matters. The majority of the practice consists of litigating personnel cases before the EEOC, MSPB, FLRA and FMCS arbitrators appointed to hear negotiated grievance cases. The selected attorney also reviews and advises on various personnel matters including providing occasional training to management. Preferred Experience: +++Employment litigation experience before the EEOC, MSPB, FLRA and FMCS arbitrators is strongly preferred+++ Recent litigation - civil or criminal Litigation settlement negotiation Recent trial experience Drafting motions, answering discovery, appearing before administrative/judicial forums Experience with bargaining-unit employees and various unions (e.g., AFGE, SEIU, NNU) Experience with federal-sector employment and labor law Experience with involuntary commitment proceedings Grade level: GS-12 or GS-13 upon hire, depending on experience; GS-14 is full promotion potential. Why work at OGC? Telework (hybrid) work schedule (i.e., 2 days in office per week) Compressed work schedule Opportunities for advancement towards GS-15 and SES positions Leadership development programs offered annually OGC offers CLE (Continuing Legal Education) qualified programs Interact with senior leaders on high level priorities Bar dues paid annually (budget determined) Opportunities to perform pro bono work Benefits: Thrift Savings Plan (401(k) equivalent, with matching) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Minimum requirements: United States Citizen Juris Doctorate Unrestricted license to practice law in a State

***PLEASE NOTE: THIS POSITION IS LOCATED AT THE WASTEWATER TREATMENT PLANT. FOUR S ARE DISPLAYED TO REFLECT THE CAREER PATHWAY.*** GENERAL STATEMENT OF JOB Where does the clean water flowing out of your kitchen faucet come from? In Clarksville, Tennessee, it is pumped from the Cumberland River to the water-treatment plant. And after you use the water, it goes to the wastewater-treatment plant. At both facilities, plant operators control processes and equipment that remove pollutants from the water. They take water samples and read meters and gauges. After examining this data, they adjust equipment or the dosing of chemicals to ensure that the water is safe. And that's just a typical day. As an operator, you may sometimes have to handle emergencies, remaining calm while working in dangerous conditions. Water and Wastewater Treatment Plant careers are fulfilling and an excellent way to serve your community and provide a stable work environment. A new Water/Wastewater Treatment Plant (WTP/WWTP) Operations employee is placed on a career path of in-house and formal classroom training progressing the employee through four positions of WTP/WWTP Operations (from Operator I to Specialist). Training shall consist of both extensive in-house instruction and external education from TDEC and other sources. The new operator shall be evaluated regularly throughout his/her career path until the employee has received a Tennessee Grade 4 Water or Wastewater Treatment Operators Certification, respective to the plant assigned. The position of WTP/WWTP Operations Specialist shall be obtained within 30 months of employment with the WTP or WWTP. In-house training evaluations shall be performed by management on a monthly basis until the employee obtains his/her first certification. Pay increases will accompany promotion from the Operator I (106) position to the Operator IV (112) position (four total positions). Employee shall access and properly operate all process equipment, above and below ground level; perform all necessary laboratory, operational and maintenance duties of the plant; operate a computer using a Windows environment; use spreadsheets; and utilize a computerized Supervisory Control and Data Acquisition (SCADA) system. Example of Duties SPECIFIC DUTIES AND RESPONSIBILITIES (Operator I) Essential Functions: Trains to perform duties and responsibilities by monitoring processes of the water/wastewater treatment plant including but not limited to filtration, solids management, adding/adjusting chemicals, and monitoring tank levels, pumping stations and performing lab tests to analyze water/wastewater samples. Trains to independently monitor, operate, service, and maintain plant equipment, systems, and processes to ensure proper operations, which includes inspecting pump valves, motors, filters, meters, and computerized controls; checking chemical feed pump settings; and repairing and/or replacing equipment. Trains to operate water/wastewater SCADA systems by monitoring gauges, equipment, meters, and controls. Trains to collect samples and performs applicable laboratory analyses and testing; review and interpret laboratory results; document records and logs of systems operation and maintenance activities. Trains to respond to customer calls regarding water quality concerns including taste, odor, color, and pressure, and potential leaks from underground utility lines, overflowing tanks; and relays messages to proper department for inspection and repair. Trains to oversee the handling of hazardous and toxic chemicals and materials. Performs other work as required. SPECIFIC DUTIES AND RESPONSIBILITIES (Operator II - IV) Essential Functions: Performs duties and responsibilities by monitoring processes of the water/wastewater treatment plant including but not limited to filtration, solids management, adding/adjusting chemicals, and monitoring tank levels, pumping stations and performing lab tests to analyze water/wastewater samples. Independently monitors, operates, services, and maintains plant equipment, systems, and processes to ensure proper operations, which includes inspecting pump valves, motors, filters, meters, and computerized controls; checking chemical feed pump settings; and repairing and/or replacing equipment. Operates water/wastewater SCADA systems by monitoring gauges, equipment, meters, and controls. Collects samples and performs applicable laboratory analyses and testing; reviews and interprets laboratory results; documents records and logs of systems operation and maintenance activities. Responds to customer calls regarding water quality concerns including taste, odor, color, and pressure, and potential leaks from underground utility lines, overflowing tanks; and relays messages to proper department for inspection and repair. Oversee the handling of hazardous and toxic chemicals and materials. Performs other work as required. Typical Qualifications MINIMUM EDUCATION AND TRAINING (Operator I) Education and Experience: High school graduate or GED equivalent. License and Certifications: Possession of a valid Class D driver's license. MINIMUM EDUCATION AND TRAINING (Operator II) Education and Experience: High school graduate or GED equivalent. Completion of six months training in Water/Wastewater Treatment Plant Operator I position. Continues formal training as specified within the four (4) step career path License and Certifications: Possession of a valid Class D driver's license. MINIMUM EDUCATION AND TRAINING (Operator III) Education and Experience: High school graduate or GED equivalent. Continues formal training as specified within the four (4) step career path. License and Certifications: Possession of a valid Class D driver's license. Grade III Water/Wastewater Treatment Plant Operator Certification (respective to assigned area). MINIMUM EDUCATION AND TRAINING (Operator IV) Education and Experience: High school graduate or GED equivalent. License and Certifications: Possession of a valid Class D driver's license. Grade IV Water/Wastewater Treatment Plant Operator Certification (respective to assigned area). Supplemental Information MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED Knowledge, Skills, and Abilities: (Operator I) Knowledge of: Applicable tools, equipment, and materials. Safety procedures. Recordkeeping principles. Computer and related software applications. Skill in: Performing mathematical calculations. Ability to adhere to Occupational Safety and Health Administration (OSHA) principles. Using basic equipment and tools. Maintaining operational records. Using a computer and related software applications. Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisors, the public, etc. sufficient to exchange or convey information and to receive work direction. Knowledge, Skills, and Abilities: (Operator II) Knowledge of: Basic understanding of plant operation, processes and procedures. Applicable tools, equipment, and materials. Occupational Safety and Health Administration (OSHA) principles. Safety procedures. Recordkeeping principles Computer and related software applications. Skill in: Performing Mathematical calculations. Using basic equipment and tools. Maintaining operational records. Using a computer and related software applications. Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction. Knowledge, Skills, and Abilities: (Operator III) Knowledge of: Understanding of water/wastewater treatment plant operation, processes and procedures. Water sampling techniques. Data collection techniques. Occupational Safety and Health Administration (OSHA) principles. Applicable tools, equipment, and materials. Chemical handling procedures. Safety procedures. Recordkeeping principles. Computer and related software applications. Skill in: Performing skilled water/wastewater treatment facility operation and maintenance. Operating treatment facility equipment and processes. Collecting water samples and recording data. Performing laboratory analyses. Using basic equipment and tools of the trade. Operating motor vehicles. Maintaining operational records. Using a computer and related software applications. Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction. Knowledge, Skills, and Abilities: (Operator IV) Knowledge of: Advanced understanding of water/wastewater treatment plant operation, processes and procedures. Advanced understanding and proficiency of water sampling and analysis. Data collection techniques. Occupational Safety and Health Administration (OSHA) principles. Applicable tools, equipment, and materials Chemical handling procedures. Safety procedures. Recordkeeping principles. Computer and related software applications. Skill in: Performing skilled water/wastewater treatment facility operation and maintenance. Operating treatment facility equipment and processes. Collecting water samples and recording data. Performing laboratory analyses. Ability to adhere to Occupational Safety and Health Administration (OSHA) principles. Using basic equipment and tools. Maintaining operational records. Using a computer and related software applications. Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisors, the public, etc. sufficient to exchange or convey information and to receive work direction. PHYSICAL REQUIREMENTS - Operator I - IV: The work is heavy work which requires exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Additionally, the following physical abilities are required: Balancing: Maintaining body equilibrium to prevent falling while walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. Crouching: Bending the body downward and forward by bending leg and spine. Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Grasping: Applying pressure to an object with the fingers and palm. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound. Kneeling: Bending legs at knee to come to a rest on knee or knees. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Mental Acuity: Making rational decisions through sound logic and deductive processes. Pulling: Using upper extremities to exert force to draw, haul or tug objects in a sustained motion. Pushing: Using upper extremities to press against something steady to thrust forward, downward, or outward. Reaching: Extending hand(s) and arm(s) in any direction. Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers. Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. Standing: Particularly for sustained periods of time. Stooping: Bending body downward and forward by bending spine at the waist. It occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. Visual ability 2: sufficient to include color, depth perception, and field vision. Visual ability 3: sufficient to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures. Visual ability 4: sufficient to operate motor vehicles and/or heavy equipment, both day and night. Visual ability 5: sufficient to perform an activity such as: visual inspection involving small defects, small parts, operation of machines; using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another. Will be required to work in inclement weather and dirty/wet conditions. Will be required to enter confined spaces. May be required to work at elevated heights. NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Job Information State of Tennessee Job InformationOpening Date/Time01/13/2026 12:00AM Central TimeClosing Date/Time01/26/2026 11:59PM Central TimeSalary (Monthly)$4,562.00 - $5,694.00Salary (Annually)$54,744.00 - $68,328.00Job TypeFull-TimeCity, State LocationTullahoma, TNDepartmentCorrection LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, PROBATION AND PAROLE FIELD SUPERVISION DIVISION, COFFEE COUNTY A Motor Vehicle Records screening will be conducted prior to employment. This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. Qualifications Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to three years of full-time professional level experience in one or more of the following: probation/parole, counseling, social work, investigative, or legal experience. Substitution of Experience for Education: Full time relevant professional experience, to include law enforcement experience, may be substituted for the bachelor's degree requirement on a year-for-year basis. Substitution of Graduate Course Work for Experience: Graduate course work credit received from an accredited college or university in social science, behavioral science, criminal justice, criminology, social work, and/or law may substitute for the required experience to a maximum of two years (e.g., an additional 36 graduate quarter hours in one or a combination of the above-listed fields may substitute for one year of the required experience). Necessary Special Qualifications: Applicants for this class must: Be willing to and able to qualify with, carry, and use assigned weapons; Be at least eighteen (18) years of age on the date of application; Be a citizen of the United States; Have a good moral character, as determined by investigation; Complete a criminal history disclosure form in a manner approved by the appointing authority; Agree to release all records involving their criminal history to the appointing authority; Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check; Have no conviction for a felony or any domestic assault convictions or have been discharged under any other than honorable conditions from any branch of the United States armed forces; Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position; Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position; Submit to and pass a pre-employment screening test for use of illegal drugs; Possess a valid motor vehicle operator's license at the time of appointment; Upon appointment, successfully complete all additional prescribed course of instruction at the Tennessee Correction Academy and any and all on-line training. Examination Method: Education and Experience, 100%, for Preferred Service positions. Overview Under general supervision, an employee in this position is responsible for professional probation and parole work of considerable difficulty; performs related work as required. This is the lead or supervisory class in the Probation/Parole Officer series. An employee in this class leads or may supervise a small staff of subordinates in probation and/or parole work. This class differs from that of Probation/ Parole Officer 2 in that the incumbent of the latter functions at the working level. This class differs from the Probation/ Parole Manager in that an incumbent of the latter supervises a moderate-sized probation and/or parole staff. Responsibilities Requests arrest warrants for non-compliance by the offenders as required by policy and procedures and utilize compiled offender information in order to determine proper steps for treatment. Promotes team building and cooperation with other team members and mentor and/or assists in training of new staff. Analyzes reports for needed action related to the offenders under their supervision. Handles offender complaints and grievances quickly and professionally as required by policy and procedures. Utilizes compliance reports on a monthly basis to determine work is in compliance with standards required by policy and procedures and monitor the offenders under their supervision to ensure compliance with release requirements set for the offenders by policy and procedures. Audit's casework for quality and adherence to standards required by policy and procedures and conducts annual offender interviews to ensure staff compliance with policy and procedures. Acts as liaison with judges, court personnel, law enforcement and other agencies concerned with the probation/parole program and who may have an effect upon the success of agency goals. Interacts in a positive manner with fellow employees and offenders to foster and maintain a respectful and harmonious working environment. Conducts a validated risk and needs assessments by utilizing motivational and interview techniques by collecting offender-specific information to help determine their level of risk to re-offend and identify their criminogenic risk factors. Assists offenders in decision-making processes and assess the availability of service providers to deliver appropriate services to offenders. Prepares and maintains offenders records and reports; identifies criminal activities and background information in reports or standard forms which answer special requests by the parole board; prepares narrative reports of the investigation process; total caseload activities when preparing monthly reports. Competencies (KSA's) Directs Work Communicates Effectively Resourcefulness Demonstrates Self-Awareness Collaborates Knowledges: Administration and Management Clerical Customer and Personal Service Law and Government Public Safety and Security Skills: Complex Problem Solving Active Learning and Listening Persuasion Critical Thinking Monitoring Abilities: Deductive Reasoning Auditory Attention Information Ordering Speech Recognition Problem Sensitivity Tools & Equipment Personal Computer Telephone Fax Machine Printer Motor Vehicles

Executive Service SW INVESTIGATIVE ANALYSTTN Sports Wagering CouncilNashville, TNSalary: $65,000 - $75,000Closing Date: 01/16/2026 Work is mainly in-office but may involve travel throughout the State during regular business hours, Monday through Friday. Pursuant to the Alternative Work Schedule Policy, all SWC employees are approved to work outside the office each Wednesday and Friday at the continued discretion of the Executive Director. Job Overview: Collaborate closely with the DOI, Senior Investigative Analyst (SIA), Investigative Analyst (IA), Licensing, and Compliance Team to process and maintain licensing and registration documents for Sports Wagering applicants and registrants. Key Responsibilities: Review background information submitted by applicants and registrants, including organizational documents and documents received from Key Personnel. Work with the SIA and IA to assess the due diligence investigations performed by a third-party vendor. Prepare investigative and compliance reports and present findings as necessary to the Executive Director, CCC, DOI, Compliance Team, the Sports Wagering Council, prosecutors, and law enforcement. Collaborate with the SIA, IA, and Licensing and Compliance Team to develop and maintain documentation and monitor processes related to background and compliance investigations. Collaborate with the SIA, IA, Licensing, and Compliance Team to design or update applications, checklists, and licensure or registration documents, ensuring thorough review and compliance with statutes and rules by applicants and registrants. Work with the Compliance Team, DOI, Senior Investigator (SI), SIA, and IA to conduct fraud and compliance investigations into violations of the Tennessee Sports Gaming Act, Fantasy Sports Act, Tennessee state laws, and related rules. Provide investigative and analytical support in all aspects of suspicious fraudulent activity investigations. Utilize open-source intelligence tools to support fraud and compliance investigations. Collaborate with the DOI, SI, SIA, and IA to develop investigative strategies, methodologies, and tools for data collection and analysis. Ensure that all collected and examined data is properly managed and stored, and that actions taken during an investigation are both legal and in line with industry best practices for potential regulatory or judicial proceedings. Collaborate with the Audit and Compliance Team to offer analytical support for Sports Wagering compliance audits. Serve as a witness to provide factual testimony in proceedings involving licensees, registrants, and unauthorized activity under the Sports Gaming Act. Provide support to the Senior Administrative Coordinator as needed in reviewing and resolving patron disputes. Support and assist with all operational and investigative requirements of the Sports Wagering Council and its teams as needed. Other duties as assigned. Minimum Qualifications: Bachelor's degree from an accredited college or university. Preferred: 2 years of minimum experience performing research, documenting, and reporting. Strong analytical skills. Ability to communicate effectively in both oral and written fashion. Attention to detail and commitment to accuracy. Ability to work in a fast-paced team-oriented environment. Capable of handling confidential information with a high degree of discretion. Highly proficient in Excel and Microsoft Office Applications. Willingness to assist in other research and operational duties. Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.

Job Information State of Tennessee Job InformationOpening Date/Time01/06/2026 12:00AM Central TimeClosing Date/Time01/19/2026 11:59PM Central TimeSalary (Monthly)$3,631.00 - $4,533.00Salary (Annually)$43,572.00 - $54,396.00Job TypeFull-TimeCity, State LocationMorristown, TNDepartmentTransportation LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, HAMBLEN COUNTY This position is in the Region 1 - Business Solutions - District 17 Section. For more information, visit the link below: Qualifications Education and Experience: Graduation from an accredited college or university with a bachelor's degree. OR Graduation from an accredited college or university with an associate's degree and two years of work experience in procurement, purchasing, logistics, or a related field. OR Education equivalent to graduation from a standard high school and four years of work experience in procurement, purchasing, logistics, or a related field. Substitution of Experience for Education: Work experience in procurement, purchasing, logistics, or a related field may substitute for the required education on a year-for-year basis. Substitution of Education for Experience: Relevant additional coursework (e.g., business administration, supply chain management, logistics, etc.) from an accredited college or university may substitute for the required work experience on a year-for-year basis. Overview Under general supervision, is responsible for procurement work of routine difficulty and performs related work as required. This is the entry level class in the Procurement Officer sub-series. An employee in this class is responsible for purchasing, issuing, and storing materials, supplies, and equipment at an institution or assists in the procurement duties for a department or major section. This class differs from that of Procurement Officer 2 in that an incumbent of the latter is responsible for work of greater scope and complexity. Responsibilities Analyzes purchases to ensure they meet all departmental, state, and federal guidelines and justifies purchases through documentation. Assists with conducting research in order to locate vendors and make product comparisons. Assists with writing product specifications for use in bidding competitively with vendors for supplies, equipment, and services. Prepares routine service contracts and reviews purchase orders for accuracy and proper justification. Receives supplies, monitors payments and invoices to ensure vendors receive payment, and follows up on late shipments with suppliers to determine causes. Prepares a variety of records and reports such as letters to vendors, purchase orders, service contracts, and other operating records and reports. Maintains current and accurate inventories of supplies and equipment to ensure the best use of state resources and tags state property as needed. Competencies (KSA's) Competencies: Decision Quality Manages Complexity Communicates Effectively Resourcefulness Nimble Learning Knowledges: Administration and Management Clerical Customer and Personal Service Skills: Active Learning and Listening Critical Thinking Mathematics Reading Comprehension Negotiation Abilities: Deductive Reasoning Number Facility Information Ordering Written Comprehension Inductive Reasoning Tools & Equipment Personal Computer Multi-Function Printer Telephone Calculator

Executive Service SOS CONTRACT SPECIALISTTennessee Department of StateDivision of Fiscal and Administrative ServicesNashville, TNSalary: Commensurate with experience and State of Tennessee benefits package. Please include your salary requirements in your cover letter.Closing Date: 01/22/2026For more information, visit the link below: hr/pages/employment-opportunities The official workstation is the Tennessee Tower in downtown Nashville, Tennessee. After a period of time, consideration may be given, at the discretion of the Director, to allow for hybrid work. Who we are and what we do: Mission: The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest levels of accuracy, cost-effectiveness, and accountability in a customer-centered environment. Supervisor: Fiscal Coordinator Hours: The official work hours are 8:00 am - 4:30 pm Central Time. After a period of time, consideration may be given, at the discretion of the Director, to allow for an adjustment to the work hours. Job Overview: Summary: An employee in this class oversees the entire service contract lifecycle, ensuring strict adherence to policies and regulatory requirements through thorough review and submission of contract documents, while accurately processing all payment requests. Under the general supervision of the fiscal coordinator, this individual assists in reviewing, approving, and executing transactions related to procurement and accounting. Key Responsibilities: Duties/Responsibilities: Responsible for the compliance, processing, and tracking of all departmental service contracts and clickwrap agreements; for all regional library lease contracts; for all dual services contracts; and for all communication and document submission to the State of Tennessee's Central Procurement Office. Review and execute procurement transactions, including purchase requests, requisitions, purchase orders, contracts, and one-time purchases. Review and execute financial transactions relating to travel claims, invoices, journal vouchers, warrant cancellations, payroll, state payment card, state-owned and leased vehicles, refunds, and deposits. Help develop procedures to improve departmental efficiency. Performs other duties as assigned. Minimum Qualifications: Education and Experience: An applicant must be a graduate of an accredited four-year college or university. A degree in Finance, Business Administration, Accounting, or other related field of study is desirable and will be given preference. Additional experience may be substituted for the required college education on a year-for-year basis. Preference will be given to applicants with State of Tennessee experience. Knowledge and Abilities: Ability to establish and maintain a variety of important contacts and communicate clearly with all levels of personnel within the department and other state agencies. Understand and perform under strict deadlines. Demonstrated ability to be extremely detail-oriented. Proficient computer skills related to financial software, including Edison and/or PeopleSoft, and Microsoft software, including Word, Excel, Outlook, and Teams. Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.

This position is responsible for those requirements under TCA 37-1-105 along with managing the court dockets for the Juvenile Court Judges to ensure the judicial process is well managed and efficient. Minimum Experience: Two (2) years of experience in criminal justice, law enforcement, or counseling case management experience preferred. Minimum Education: Bachelor' degree from an accredited college or university in Criminal justice, Sociology, Psychology, Social Work, or related area. Certifications, Licenses: Must have dependable transportation. A pre-employment criminal background check is required. GENERAL POSITION DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. However, they are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned. Responsible for making judgments and critical independent decisions on juveniles and families during counseling sessions. Responsible for doing intakes, informal adjustments, juvenile warning citations, and cross-training to facilitate as the chair for Foster Care Review Boards. Completes CANS assessments for a juvenile when required. Facilitates Foster Care Review Board when required. Attends Court and makes recommendations to the judges. Advises judges, law enforcement, attorneys, and families as to what resources are available in the community for juveniles and their parents or guardians. Administers Drug testing. Takes on-call duty which is 24/7 one week every 8-10 weeks. Inputs required data on the Quest data computer system for court orders and judicial notes. Attends and provides information for community and County committees. Other duties as assigned. FISCAL RESPONSIBILITIES This position has no fiscal responsibilities. COUNTY ORGANIZATION DUTIES AND RESPONSIBILITIES: Represents the Department and County to other County staff and members of the public. Provides quality customer service to individuals needing directions or assistance. Demonstrates the organization's Core Values and adherence to the Ethics policy. SUPERVISORY RELATIONSHIPS: Works under close supervision but as the incumbent becomes more skilled in procedures and practice, supervision is more general. This position has no supervisory responsibilities but is expected to demonstrate leadership. JOB QUALIFICATIONS - KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: State and County Laws and Regulations regarding juvenile offender processes and procedures. Court procedures and legal requirements for supervising the offenders. Legal requirements including privacy, resident rights, confidentiality, and non-discrimination. The County and Department's operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations. Administrative policies and procedures of the County. Current office practices and procedures. Computer software consistent for this position. Skill in: Analyzing complex administrative information and issues, defining problems and evaluating alternatives, and recommending methods, procedures, and techniques for resolution of issues. Organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority. Applying judgment and discretion in resolving problems and interpreting policies and regulations. Ability to: Perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision. Establish and maintain accurate records of assigned activities and operations. Interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations. Perform mathematical calculations required of this position. Communicate clearly and concisely, both orally and in writing. Relate to clients in stressful or crisis situations. Think quickly, maintain self-control, and adapt to stressful situations. Analyze facts and to exercise sound judgment in arriving at conclusions. Maintain professionalism at all times. Establish and maintain effective working relationships with those contacted in the course of work. Maintain confidentiality and discretion regarding business-related files, reports, and conversations, within State and Federal statutes. Ability to work the allocated hours of the position and respond after hours as needed. WORK ENVIRONMENT: Work is performed in an office setting as well as clients' and service providers' homes, detention, treatment and residential facilities, schools, courts and work sites; and is mostly sedentary with periods of mobility and light physical activity. The noise level in the work environment is usually moderate. Level of responsibility subjects the incumbent to moderate stress due to interruptions. PHYSICAL AND MENTAL REQUIREMENTS/ACTIVITIES: This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching, or crawling and reaching with hands and arms. Specific vision abilities required by this job include close, distance and peripheral vision; depth perception; and the ability to adjust focus. Will spend a large amount of time viewing a computer screen. Vocal communication and normal hearing are required for expressing or exchanging ideas by means of the spoken word. Acceptable verbal and conversation skills to effectively communicate with others via the phone, at meetings and to greet and assist visitors. Work requires preparing and analyzing written or computer data and observing general surroundings and activities. Use and normal maintenance of office machines, (copier, computer, printer, etc.). Frequent use of phone handset and repetitive use of hand & fingers to operate office equipment, use computer keyboard & computer mouse and to perform other office tasks. Frequent travel may involve exposure to inclement weather conditions, unsanitary conditions in homes, communicable illnesses and diseases and unsafe environments. May require dealing with persons who are hostile, aggressive, abusive or violent, posing threatening conditions. Ability to recognize occupational hazards in work activities and take safety precautions. Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities.

Executive Service LEGAL ASSISTANTDepartment of CorrectionLegal ServicesNashville, TNSalary: $4,057.00 - $5,078.00/monthly Closing Date: 01/26/2026 Background Check: This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. Who we are and what we do: The Tennessee Department of Correction operates and oversees 14 adult prisons across the state, housing some 21,000 offenders. In the community, TDOC supervises 79,000 offenders on probation, parole, or community corrections. The department operates 44 probation/parole offices in 13 districts across the state. Job Overview: Under immediate supervision, is responsible for paraprofessional Legal Assistant work of average difficulty; and performs related work as required. This is the only class in the Legal Assistant sub-series. An employee in this class performs legal assistant work under the supervision of licensed attorneys. Key Responsibilities: Research and gather information for litigation preparation from various sources such as databases, the Internet, and case files. Summarize relevant laws, court decisions, and opinions, and provide recommendations to the supervising attorney. Review documents for compliance with legal standards and determine necessary actions for case progression. Organize and prioritize workload, incorporating unscheduled tasks and avoiding conflicts to ensure timely completion. Draft, edit, and proofread legal documents, and respond to correspondence efficiently. Utilize office software to manage documentation, research, and data entry. Stay informed on legal changes and communicate updates to staff to ensure compliance. Maintain filing systems for legal documents and ensure proper organization of case files and reference materials. Minimum Qualifications: Education and Experience: Education equivalent to graduation from an accredited college, university, or professional school with one of the following: (1) an Associate's Degree in Paralegal or Legal Assistant studies; (2) a Bachelor's Degree in Paralegal or Legal Assistant studies; (3) a Paralegal Certificate; or (4) one year (28 semester hours) of graduate level law school. OR Education equivalent to graduation from a standard high school and two years of full-time experience in researching legal issues and documenting findings to assist in building case files, settling legal disputes, and/or providing legal counsel to clients. Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.

JOBSUMMARY: Lifeguards are responsible for guarding their area of responsibility, responding to any level of incident around the entire facility, enforcing Parks & Recreationrules fairly and politely, being responsive to patron requests, ensuring patron safety, being patient and enthusiastic, and other tasks assigned by the Aquatics Facility management team and the Aquatics Superintendent. Example of Duties RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: Work shifts as a Lifeguard and follows the expectations of the position. Maintains constant surveillance and visually scans assigned area of responsibility every 10 seconds. Walks the area to monitor activities, provide instructions, and prevent accidents. Provides general information on pool operations to members. Cautions swimmers regarding unsafe practices and safety hazards, and enforces pool rules and regulations. Responds to all illness and injury incidents around the entire pool facility immediately and appropriately. This includes, but is not limited to performing life savingskills, First Aid, CPR, AED, and other until arrival of emergency medical services. Rescues swimmers in danger of drowning. Maintains clean, safe, and orderly pool, deck, aquatics office, and locker rooms. Inspects facilities regularly and reports any unsafe conditions/equipment to supervisor or facilities manager immediately. Attends and participates in all Mandatory Staff Meetings and Trainings. Promotes Aquatic Programming. Communicates openly and regularly with supervisor and team members. Leads or aides (WSI) in all swimming classes in accordance with guidelines and standards set by the American Red Cross and the Parks and Recreation Department. Typical Qualifications OTHER FUNCTIONS: Works together as a team with other Aquatics Staff and other departments. Performs with a high level of customer service and ensures a positive customer experience. Maintains a professional appearance and demeanor, including abiding by uniform requirements. Other related duties may be assigned. KNOWLEDGE SKILLS AND ABILITIES REQUIRED: Ability to react calmly and effectively in emergency situations and to make decisions quickly; Excellent communications skills, both verbally and in writing; Ability to understand and abide by department customer service standards and procedures; Swimming experience preferred; Ability to maintain personal physical endurance and agility necessary to perform job functions. LIFEGUARD REQUIREMENTS: American Red Cross (ARC) Lifeguarding certification; American Red Cross (ARC) First Aid certification; American Red Cross (ARC) CPR/AED for the Professional Lifeguard certification; Must be a minimum of fifteen (15) years of age; Must be able to pass pre-employment/employment testing of lifeguarding skills and knowledge, including but not limited to: swimming 300 yards non-stop; the ability to tread water for two (2) minutes without hands, back-boarding skills, swimming twenty (20) yards, picking up a ten (10) pound brick off the bottom of the pool, and swimming the brick back within one minute and forty (40) seconds, lifeguard written test, etc.; In-house Certification and Re-certification for the American Red Cross (ARC). PHYSICAL REQUIREMENTS: Ability to lift a person off the bottom of the pool and out of the water; Ability to perform all skills required for Lifeguard, First Aid, CPR, and AED certifications and in-service trainings; Ability to stand or sit for long periods of time in outside air temperatures and conditions; Ability to be comfortable in the water/pool; Incumbents may be exposed to bloodborne pathogens. While performing duties of this job, employees are frequently required to stand; stroll; sit; use hand to finger, handle, or feel; and to reach with arms and hands. Employees will occasionally be required to climb or balance, stoop, kneel, and/or crouch. WORK ENVIRONMENT: Must be able to work with little to no temperature control and is routinely exposed to various chemicals (i.e. chlorine, muriatic acid, cleaning materials, and disinfectants). Exposed to extreme heat and humidity, works on uneven and/or slippery surfaces, and is periodically exposed to hazardous conditions/situations. NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. This position is part-time, seasonal. no sick leave or vacation is accrued and there are no paid holidays. There are no set number of hours guaranteed on the weekly work schedule and all work schedules are subjectto change.

Job Information State of Tennessee Job InformationOpening Date/Time01/13/2026 12:00AM Central TimeClosing Date/Time01/26/2026 11:59PM Central TimeSalary (Monthly)$3,631.00 - $5,434.00Salary (Annually)$43,572.00 - $65,208.00Job TypeFull-TimeCity, State LocationJackson, TNDepartmentCorrection LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, MADISON COUNTY This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position Qualifications Education and Experience: Graduation from an accredited college or university with a bachelors degree and experience equivalent to one year of full-time professional social or psychological counseling work. Substitution of Education for Experience: One year of graduate coursework in a social or behavioral science may be substituted for the year of professional counseling experience. Substitution of Experience for Education: Full time social or psychological counseling experience can be substituted for the required education on a year for year basis for a maximum of two years; requiring two years of study at an accredited college or university. OR One year as a Correctional Counselor with the State of Tennessee Department of Correction. Necessary Special Qualifications: Applicants for this class must: A valid vehicle operator's license may be required for employment in some positions. Overview Under general direction, is responsible for professional correctional counseling work of average difficulty and related work as required. This is the working level class in the Correctional Counselor sub-series. An employee in this class supervises a caseload of incarcerated offenders inside a correctional facility. This class is flexibly staffed with and differs from the Correctional Counselor 1 in that an incumbent of the latter performs entry-level work. This class differs from the Correctional Counselor 3 in that an incumbent of the latter is responsible for leading and supervising others in counseling work. Responsibilities 1. Calculates sentencing information to determine accuracy of an offenders sentence computation. 2. Verifies that offender sentencing complies with judgment order. 3. Completes classification/reclassification and/or risk-needs assessments for offenders. 4. Prepares reports on offender history, progress, adjustment, rule violations, visitation, recommendations for special visits, and other related statistics. 5. Evaluates all offender records, case notes, and information to ensure compliance with all applicable standards, laws, policies, rules, and regulations while under the guidance of a higher ranking Correctional Counselor. 6. Conducts and/or monitors Prison Rape Elimination Act screenings to determine potential victim or aggressor status. 7. Monitors environment to identify security related concerns in order to assure continued safety of facility. 8. Identifies appropriate intervention techniques to deal with offender behavioral issues. 9. Assists offenders in addressing concerns regarding job pay, trust fund, sentence information, and educational needs and programs and with communicating with outside agencies to expedite release plans or respond to emergencies. 10. Schedules outside services to assist with offender transition from prison to the community. 11. Develops and collaborates reentry plans with re-entry Counselor for offenders within established time frames and in accordance with departmental procedures. Competencies (KSA's) Competencies: Communicates Effectively Decision Quality Collaborates Plans and Aligns Situational Adaptability Knowledges: Clerical Law and Government Psychology Public Safety and Security Sociology and Anthropology Skills: Active Learning and Listening Mathematics Speaking Reading Comprehension Critical Thinking Abilities: Deductive Reasoning Inductive Reasoning Originality Problem Sensitivity Speech Clarity Tools & Equipment Multi-line Phone Radio Personal Computer Word Processing Software Electronic/Paper Documents

Job Description The CSR is responsible for providing outstanding customer service to clients, customers (internal and external) and third parties via telephone, email, and fax. The CSR ensures compliance with client's program specifications and ACB policies and procedures. Specific CSR duties may be dependent on the client(s) they support. CSR must manage communications proactively to ensure the most effective and timely service is provided. The CSR may be required to assist with and/or perform all work assignments generally performed by other hourly PSG employees (Department Specialists, Account Specialists, Data Entry Clerks, Document Coordinators and Claims Processors). DUTIES Serve as a contact for clients, customers and/or third parties of assigned PSG accounts. Receive, research, and resolve client questions and complaints. Facilitate oral and/or written communications to ensure clients receive timely, efficient and accurate service (thorough responses to all communications are required within one business day). Maintain necessary documentation related to communications (i.e. log all telephone communications in the ACB phone log). Identify and review potential customer service issues with the Supervisor and proactively seek potential solutions. Review fund transactions; Ensure that client database is maintained and updated as necessary. QUALIFICATIONS High School Diploma or equivalent certificate. Basic PC knowledge, including Microsoft Office products; Outlook, Word, and Excel. General mathematical, spelling, and grammar skills as demonstrated by successful completion of pre-employment tests. Basic understanding of accounting principles. Strong organizational skills and time management skills are needed to manage multiple tasks/priorities.